Marin Community Clinics jobs in San Rafael, CA - 53 jobs

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Orthodontists specialize in the diagnosis, prevention, and correction of teeth and jaw irregularities. One of their primary job functions is to design, fabricate, or use orthodontic appliances to realign teeth and jaws in order to allow for normal functioning and to improve appearance. An orthodontist performs examinations in order to assess patient needs, and is responsible for fitting patients for dentures, braces, and other orthodontic appliances. To be successful as an orthodontist candidate must have a desire to help people, an interest in oral health, and be able to provide exceptional patient care. Work Schedule: Mondays from 8:00am - 5:00pm Fridays from 8:00am - 5:00pm Saturdays from 8:00am - 5:00pm Salary Range: The salary range stated below is based on a full-time schedule of 40 hours per week (1.0 FTE). Responsibilities Using various diagnostic tests to determine the condition of patients' teeth. Studying patient records, including dental histories, plaster models of teeth, and X-rays to develop treatment plans for patients. Discussing treatment plans and cost estimates with patients. Treating occlusion issues and other oral conditions. Instructing assistants on orthodontic procedures and techniques. Collaborating with other specialists, such as dentists and oral surgeons, to coordinate orthodontic services within the overall treatment plan. Fitting patients for various orthodontic appliances. Scheduling regular checkups with patients to make adjustments to orthodontic appliances, such as tightening braces, and tracking patient progress. Educating patients about on-going orthodontic care and explaining proper oral hygiene methods for good oral health. Providing referrals to other professionals, such as oral surgeons, when needed. Expected to treat other patients that are on the clinic's schedule in addition to treating assigned patients. Qualifications Education and Experience: Must possess an active DDS/DMD from an ADA-accredited dental school with a license to practice in California. Completed a specialized, accredited 2 - 3 year residency rogram in orthodontics. Current BLS certification is required. Valid DEA license required. Prior experience working in community health environment a plus. EPIC Electronic Health Records experience a plus. Required Skills and Abilities: In-depth knowledge of various molds and orthodontic appliances. Superb dexterity and hand-eye coordination. Outstanding patient management skills. Excellent communication and interpersonal skills. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. Finger dexterity, steady arms and hands, a good near vision and the ability to discern reverse images. Prolonged standing, stooping twisting, bending and reaching. May be required to occasionally lift at least 20 - 25lbs occasionally. Benefits: Our mission informs our approach to your benefits program. Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. MCC is an equal opportunity employer Min USD $239,616.00/Yr. Max USD $270,400.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Associate Site Medical Director partners with and reports to the Site Medical Director to support the delivery of high-quality, patient-centered care at a specified clinical site(s) or for a specified provider group and/or patient population. This position support oversight Will consider candidates with MD, DO, NP, PA credentials or equivalent degree from an accredited institution; current California license and DEA certificate required. The salary range for this position is $157,438-$298,870 annually, commensurate with licensure, qualifications, and scope of practice (NP/PA or MD/DO). Responsibilities Administrative Responsibilities: Collaborate with the Site Medical Director to supervise, mentor, and coach medical clinicians to support the provision of excellent care and the ongoing professional development and sustainability of providers. Participate in medical provider recruitment, selection, onboarding and orientation processes. Promotes adherence by providers to MCC's policies, procedures, clinical and operational workflows, and accepted standards of care and may assist with completion of annual performance reviews. Partner with the Site Medical Director to implement strategic priorities, operational goals, and staffing models that optimize patient access, efficiency, and care quality at the site. Contributes to the implementation of a comprehensive clinical quality, risk management and safety program at the site level, including analysis and response to clinical incidents and complaints, clinical quality assessments and clinical performance tracking. Help monitor and ensure the competency and professional conduct of all medical providers at the site by supporting implementation of the components of the MCC Provider Credentialing and Privileging and Peer Review Policies and Procedures for providers at the clinical site. Promote compliance with the training, documentation, billing and practice requirements of HRSA, FTCA, CMS, the Joint Commission and other federal, state, and accrediting agencies. Support clinical and administrative communication through regular provider meetings and interdisciplinary collaboration. Contribute to internal leadership meetings and committees, and meetings with community-based partners, as assigned. Support and promote clinical operations workflows that contribute to efficient, high-quality, patient-centered care at the site. Help lead regular provider and clinical staff meetings at the site, focused on clinical education, policy and procedure updates, compliance trainings and quality improvement/risk reduction initiatives. Other administrative duties as delegated by the Site Medical Director, ACMO(s) or CMO. Clinical Responsibilities: Provides high quality, evidence-based comprehensive outpatient primary care for an assigned patient panel consistent with their specialty training (e.g. Pediatrics, Internal Medicine, Family Medicine) and privileging. Conducts routine preventive care, acute and urgent care, and care for the management of chronic health conditions. Provides consultation to advance practice practitioners working at the clinic consistent with their medical specialty. Participates in quality management and peer review activities as assigned by the Medical Director. Participates in the direction and development of health care services provided by Marin Community Clinics as a member of the primary health care team. In addition to regularly scheduled shifts, must be able to work a minimum of three (3) 4-hour Saturday shifts per calendar year, providing medical care to patients within the standard scope of practice. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. Other duties as assigned by supervising Medical Director. Additional Responsibilities: For Pediatrics - Only: Opportunity to conduct pediatric inpatient hospital rounds at Marin General Hospital based on need and interest. For Internal Medicine/Family Medicine - Only: In addition to regularly schedule shifts, required to be available to respond to after-hour calls regarding critical lab results for adult patients throughout the organization for a minimum of 2 weeks per year. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. Supervisory Responsibilities: Support the Site Medical Director in recruitment, selection, and onboarding of medical providers and key clinical staff. Assist in onboarding, training and continued development of staff. Support employee performance, effectively communicate expectations and goals and provide performance feedback and evaluation in a thorough and timely manner. Ensure a safe, secure and legal work environment by upholding MCC's policies and procedures. Qualifications Graduate of an accredited medical school. Board Certified or Board Eligible MD with current California Medical License and DEA certificate. Three or more years' of experience providing Primary Care Medicine care in outpatient healthcare setting. Past work experience in leadership roles or positions. Demonstrated medical clinical skills. Ability to use computer and utilize software such as MS Outlook and other programs. Prior work experience with EPIC Electronic Health Records a plus. Current BLS certification. Required Skills and Abilities: Demonstrated ability to lead teams, mentor peers, and resolve conflicts constructively. Familiarity with FQHC operations, managed care principles, and quality improvement methods preferred. Experience with EHR systems (EPIC preferred). Excellent written and verbal communication skills; commitment to diversity, equity, inclusion, and trauma-informed care principles. Demonstrated ability to lead teams, mentor peers, and resolve conflicts constructively. Knowledge of managed care, quality improvement, and regulatory compliance in healthcare settings. Experience with HRSA, FTCA, CMS, CDPH, DHCS, the Joint Commission desired. Experience with EHR systems (EPIC preferred). Bilingual (Spanish/English) a plus. Excellent written and verbal communication skills; commitment to diversity, equity, inclusion, and trauma-informed care principles. Must be able to navigate electronic medical records and other related IT systems efficiently with training Physical Requirements and Working Conditions: Fulfill Immunization and fit for duty regulatory requirements. This position is eligible for hybrid work arrangement. Travel among our medical clinics and administration in Marin, as well as occasional travel to community partners. Must have ability to perform confidential patient visits remotely including adequate internet/telephonic services and a remote workspace that protects patient confidentiality. Expect prolonged standing, walking, and prolonged periods of sitting at a desk and working on a computer, with keyboard and mouse. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $157,438.00/Yr. Max USD $298,870.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Clinical Systems Trainer is responsible for the Electronic Health Record/Electronic Dental Record workflow transformation (design and re-design), planning, testing, end user training, implementation, adoption, and support. Responsibilities Primary application/software focus areas include: Epic Systems including but not limited to Cadence, Prelude, EpicCare, Wisdom, OnBase, Resolute, Reporting Service, and MyChart. The Clinical Systems Trainer works closely with the Information Systems Training and Development Manager and Chief Information Officer to deliver high quality training and training materials in support of clinical operations. Travel on site to clinic locations to collect areas in need or training and formulate a plan for implementation of that training. Coordinate organizational trainings on new software systems and version upgrades included but not limited to Epic Systems. Maintain organizational knowledgebase of training materials. Achieve and maintain ESA (EHR Support Analyst) status with Epic OCHIN. Additional Responsibilities: Testing and troubleshooting of organizational clinical software. Technical support of application upgrades and migrations. On call support for afterhours clinics. Other duties as assigned. Qualifications Education and Experience: Two year Degree or equivalent experience in healthcare preferred. Work Experience with Epic, NextGen, Dentrix or comparable software application experience and training preferred. Experience working in physician office or hospital. Experience and familiarity with medical records and related privacy and security rules and regulations. Required Skills and Abilities: Communication and Language Skills: Comfortable training and speaking in front of groups. Superior written and verbal communication skills. Ability to react calmly and effectively in stressful or time sensitive situations. Able to organize and report complicated and detailed information in a concise and meaningful manner. Has interpersonal skill necessary to interact effectively within all levels of MCC and to maintain productive working relationships. Computer Skills: Work requires high level of competency in computer utilization, including but not limited to: Windows, MS Office and Healthcare IT software. Management Skills: Able to effectively build and motivate teamwork using open communication, flexibility, goal setting, delegation, monitoring progress of projects, and evaluation. Ability to prioritize multiple demands. Physical Requirements and working conditions Fulfill immunization and fit for duty regulatory requirements. Ability to drive and/or provide own transportation to MCC offices and other off-site meetings. Ability to sit or stand for extended periods of time. Ability to bend and lift up to 20lbs. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $39.42/Hr. Max USD $42.79/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Dental Assistant and/or Registered Dental Assistant supports MCC's Dental Clinics with a wide range of duties, and supports Dentists at all times and focuses on delivering excellent customer service to our patients. Hiring Bonus: Employees who work 24 hours a week or more are eligible to receive a $1,000 hiring bonus. Work Schedules Available: Work Schedule 1 - Mondays, Wednesdays, Thursdays, Fridays, and Saturdays from 8:00am - 5:00pm or Work Schedule 2 - Mondays from 5:30pm - 9:30pm and Saturdays from 8:00am - 5:00pm We can tailor your schedule to fit your needs, with morning, afternoon, evening, and weekend shifts available, as well as part-time and full-time options. Shift Differential: Evening and weekend shifts (4 hours) with direct patient contact include a 10% pay differential in addition to regular salary. Evening differential is paid only for completed 4 hour shifts that begin after 4:00pm. Responsibilities Greets and welcomes patients and visitors to practice with excellent customer services. Escorts patients to treatment room, seats patients and has proper set-up for procedure ready. Assists patients with comfortable level. Verifies patients chart and update health information as necessary during patient arrival and at end of appointment. Informs Dentist when patient is ready for treatment. Ensures proper treatment notes are accurately recorded in patients Electronic Health Records Dentrix chart. Performs Coronal polish. Conducts pre-patient staff meeting in the morning each day. Checks patient schedules daily for accuracy and post in all treatment rooms. Checks lab daily for necessary equipment to treat patients. Checks operatories for necessary armaments for patient visits and prepare next day supplies. Provides oral hygiene instruction and nutritional counseling to patients. Monitors supplies inventory and requests supplies as needed and stock treatment rooms at all times. Complies with all OSHA, Dental Board and MCC policies. Prepares dental units for Dentist, stocks units and ensures that units are clean at all times. Oversees cleanliness of treatment room according to sterilization procedures. Disinfects treatment rooms according to OSHA regulations. Sterilizes all instruments and headpieces according to OSHA regulations. Provides maintenance on autoclave machines. Provides weekly maintenance for water lines and changing traps in operatories. Organizes trays, instruments and treatment room drawers at all times. Ensures that office sterilization procedures are documented and posted at all times. Promptly sends out and monitor all dental laboratory cases. Implements a preventative maintenance/cleaning schedule for dental equipment. Maintains dental office emergency kits and nitrous oxygen tanks. Follows laboratory procedures according to office protocols. Uses appropriate electronic charting techniques for maintaining and updating dental records. Tracks cases and referral to and from other doctors. Sees that records are stored securely per HIPPA guidelines. Assists in the administration of the recall system. In charge of entering patient insurance information and posting fees on computer for all completed procedures. Ensures RDA license remains active through continued education. Qualifications Education and Experience: Will consider a Dental Assistant, with certification, working toward their RDA License. Minimum of six months of experience as a Dental Assistant. Minimum of one year of experience as a Registered Dental Assistant. Current X-Ray license required. Experience in EPIC Electronic Health Records. Current BLS Certification required. Dentrix Electronic Health Records software experience a plus. Required Skills and Abilities: Must be able to assist the Dentist with nitrous oxide sedation and patient management. Ability to work in a fast paced Community Health Clinic environment. Experience working in a multilingual/multicultural setting. Ability to explain treatment plans to patients effectively. Ability to work with children. Must have legible handwriting for notations. High attention to detail, organized, and has the ability to multi-task. Ability to multitask and follow directions. Bilingual skills (any language) a plus. Intermediate computer use experience, including MS Office/MS Outlook. Have excellent interpersonal skills. Able to remain focused at all times to properly support Dental Providers. Ability to work evenings and Saturdays. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. May be required to occasionally lift at least 20 - 25lbs. Prolonged standing, stooping and reaching. Pinch grip. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. Max USD $32.00/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Systems Administrator supports maintaining and optimizing MCC's computer systems, networks, and servers. This role performs systems installation and maintenance tasks, such as back-up, recovery, and file maintenance to promote uptime and efficient performance. This role will provide essential support to ensure the efficient and secure operation of our IT infrastructure. Responsibilities Assist in the installation, configuration, and maintenance of hardware and software systems. Perform routine system updates, patches, and upgrades. Monitor system performance and troubleshoot issues to ensure optimal functionality. Assist in managing and troubleshooting network devices, including routers, switches, and firewalls. Lead with MCC Managed Services Provider, engaging as needed. Help maintain network security protocols and access controls. Collaborate with leadership and senior administrators to optimize network performance and reliability. Provide technical support to end-users, troubleshooting hardware/software problems. Assist in setting up and configuring user accounts, email, and access permissions. Collaborate with IT helpdesk/desktop support to resolve user issues in a timely manner. Assist in implementing and managing backup and disaster recovery solutions. Exercise independent judgment and decision making in configuration and optimization of network and managed databases. Perform routine data backups and ensure data integrity. Participate in disaster recovery drills and testing. Maintain accurate documentation of system configurations, procedures, and troubleshooting steps. Prepare reports on system performance and incident resolutions. Assist in implementing and enforcing security policies and protocols. Monitor system logs for security breaches and unauthorized access. Participate in security audits and vulnerability assessments. Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives. Assist in evaluating and recommending IT hardware and software purchases. On call rotation for night and weekend support as well as special project (approx. 1X month). Other duties as assigned. Qualifications Education and Experience: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) required. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Associate) is a plus. Qualifications and Skills Available for rapid on-site response to technical emergencies. Strong understanding of computer systems, networking, and IT infrastructure. Familiarity with Windows and Linux operating systems. Working knowledge of virtualization technologies (e.g., VMware, Hyper-V). Proficiency in troubleshooting hardware and software issues. Good communication and interpersonal skills. Ability to work well in a team and independently. Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Valid CA driver's License. Physical Requirements and Working Conditions Fulfill immunization and fit for duty regulatory requirements. Prolonged standing and walking Prolonged periods of sitting at a desk and working on a computer, with keyboard and mouse. Must be able to lift up to 25 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $95,000.00/Yr. Max USD $115,000.00/Yr.

Marin Community Clinic is looking for a Behavioral Health Clinical Supervisor (LCSW) to join our team! We prefer candidates who are in the Bay Area. Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Our practice focuses on providing health equity among Marin's most vulnerable patients through family-centered, trauma-informed clinical care and case management support. We ask applicants to have familiarity or/and knowledge about Latin culture & race-based stress/trauma work. The behavioral health clinical supervisor (“BHC Supervisor”) serves in a clinical leadership and training capacity on the behavioral health team and co-leads clinical supervision and implementation of Marin Community Clinic's (“MCC”) ASW training program in Integrated Behavioral Health. This position provides clinical supervision to junior clinical staff, including ASWs in-process of obtaining licensure, and helps lead MCC's ASW training fellowship focused on training bilingual/bicultural clinicians. The LCSW Clinical supervisor co-teaches weekly didactic seminars on a variety of topics related to integrated behavioral health practice. This position also provides assessment and treatment services to MCC patients across the lifespan with behavioral health needs. The behavioral health supervisor is considered an expert in behavioral health, and as such provides consultation, training and support to the healthcare team and other staff and providers in behavioral health. The behavioral health supervisor (LCSW) position is part of a dynamic, passionate and dedicated health care team, collaboratively working with medical providers, nurses, medical assistants, receptionists, and other members of the organization. The BHC supervisor is a welcomed as part of the primary care team and is supported by the robust and dynamic behavioral health department through regular meetings, case conferences, and peer supervision. Signing Bonus: Potential to receive up to $20,000 signing bonus. Specific program terms and conditions apply. Responsibilities Supports the mission, vision, and values of MCC by collaboratively developing and communicating the vision for whole person care to patients, their families and co-workers. Models the principles and practices of evidenced based communication, including skillful listening, displaying a willingness and ability to acknowledge the needs, expectations and values of others using reflective listening and other empathy conveyance Models empathy and compassion for clients and their families, especially those with historically stigmatized conditions, such as chronic pain, addictive disorders, severe mental health conditions, homelessness and maladaptive behaviors such as anger problems, and through the use of non-stigmatizing speech (in communicating directly with patients or about patients). Consistently contributes to creating and maintaining a supportive, compassionate, and encouraging work atmosphere for colleagues and co-workers. Models and supports autonomy, self-efficacy and empowerment of co-workers and colleagues. Models and practices cultural humility and Understands the overarching importance of the therapeutic alliance, and relationship-based Provides evidence-based treatment to MCC patients (adults and children) with “mild to moderate” behavioral health needs, including assessment, diagnosis, therapeutic interventions, short term therapy, crisis intervention and safety planning, coaching, referrals, and case management in-person and via telehealth modalities. Provides clinical and administrative supervision to junior LCSWs/Psychologists and/or unlicensed ASWs, in accordance with BBS standards. May develop and lead or co-lead psychoeducational/therapeutic groups. Skillfully engages patients and their families in their own healthcare and wellbeing, using strategies to increase their motivation and desire for improved Collaboratively develops flexible scheduling practices to best meet patients' needs, including a mix of scheduled appointments, unscheduled ‘warm-hand offs;' and ‘check -ins.' (In-person and/or via telehealth). Shares knowledge and expertise in an accessible, respectful, and friendly manner with co- workers and colleagues, both in informal and formal learning activities. Collaboratively develops multi-disciplinary workflows, clinical pathways, and other practices, to maximize the benefits of team care for Supervisor Responsibilities: Maintain appropriate staff levels and participate in recruitment. Onboard, train and support continued development of staff. Manage employee performance, effectively communicate expectations and goals and provide performance feedback and evaluation in a thorough and timely manner. Complete time and attendance requirements for team, approving timesheets, time off requests, and ensure accurate and timely completion for payroll. Ensure a safe, secure and legal work environment by upholding MCC's policies and procedures. Qualifications Education and Experience: Must be a Licensed Clinical Social Worker (LCSW) with valid California State License and Supervisors must have at least 2 years' post-license. Current BLS certification. Experience with and passion for working with populations with varying ethnic and cultural backgrounds and economic status. Experience working in non-traditional mental health settings, and with non-traditional scheduling practices. Experience with and ability to use multiple strategies and techniques, such as cognitive behavioral therapy, dialectical behavioral therapy, Seeking Safety, problem solving therapy, acceptance and commitment therapy, solution focused therapies, etc., to better individualize patient Experience and comfort in helping in difficult conversations, escalations, and other complex interpersonal situations. Highly trained in Motivational Experience in treating substance use disorders and other addictive Experience as a BH generalist: competent and comfortable treating children, adolescents, adults, the elderly; those with mild or moderate BH needs, as well as those with more severe mental Experience working as a member of a multi-disciplinary Prior experience working in a shared electronic medical record preferred. Required Skills and Abilities: Must be bilingual (English/Spanish). Able to perform psychotherapy assessments and interventions in Spanish. Skilled at conveying empathy and professionalism in the face of difficult interactions and promoting a spirit of understanding and Passion for clinical supervision, training, and mentorship. Excellent communication, interpersonal and relational Ability and desire to work both independently and as a core member of a Flexibility, adaptability, and high tolerance for Able to effectively communicate about behavioral health philosophies, principles, conditions, treatments, and needs, to both patients and staff, to promote understanding and decrease Ability to see 4 patients per 4-hour shift. Understanding that the therapeutic alliance is trans-theoretical, and is of overarching importance, outweighing any individual therapy technique. Skill with Word and EPIC electronic health records preferred. Physical Requirement and Working Conditions: This is a hybrid work position, combination of remote and onsite work. Prolonged sitting and use of computer, mouse, and keyboard. This position requires frequent movement throughout our clinic and may require occasional travel among our Marin, CA clinics. Must be able to lift 15 pounds at a time. Benefits: Our mission informs our approach to your benefits program. Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. MCC is an Equal Opportunity Employer. #LI DM1 Min USD $112,000.00/Yr. Max USD $142,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Front Office Receptionist performs clerical and client services tasks required for the greeting, registration, and processing of scheduled and unscheduled clients in the reception area. Making clients feel welcomed is a primary responsibility of the check-in receptionist. Qualification Requirements: 2 years minimum Front Office Receptionist work experience is required. Prior experience working in health-care/community health clinics customer service oriented environments is highly desired and preferred. Spanish language skills is required for this position. Salary range - $25.00-$28.00/hr. depending on years of experience, certiications and education. Full Time benefited position. Responsibilities Greets, welcomes, and assists all clients entering the waiting room, processes those who have appointments, and notifies in advance each client of expected wait times. While maintaining a professional demeanor, answers inquiries regarding general clinic information. Utilizing customer service skills, answers incoming calls and provides assistance, makes appointments, routes calls as appropriate, or provides information to the caller, as needed. Calls clients to confirm next-day appointments and performs needed cancellations or rescheduling based on client contract. Processes walk-in requests for appointments according to established procedures. Provides alternative medical service information for new clients who cannot be seen due to scheduling constraints. Accurately enters and confirms billing and demographic data in Practice Management System for all clients during check-in process, capturing vital demographic data and authorized signatures. Verifies timeliness of arrival, collects new patient private pay deposits. Clearly documents on the superbill. Prepares charts and superbills for appointments for both new and established clients in advance. Willingly assists nurses by acting as a resource for servicing overflow calls to nurses' phone extensions. Accurately takes detailed messages and/or provides information to the caller as needed. Routes all nurse messages in a timely manner. Handles patient payments and responsible for accurate reconciliation of receipts and charges. Maintains the patient waiting room in a clean and orderly condition during hours of clinic operation. Informs appropriate staff as needed for repairs or maintenance. Schedules and maintains appointments in the Practice Management System including phone requests for appointments transferred from other employees and during client discharge. While demonstrating excellent customer service skills, informs all patients being scheduled regarding payment obligations, documents needed, and clinic policies and procedures. Maintains control of daily superbill copies and turns them into the supervisor for reconciliation with Master Superbill Control Sheets. Calls patients to make follow-up appointments or mail out letters per providers request to follow-up Transfers calls to internal extensions or pages overhead to locate the recipient of the call, and pages for staff as necessary. Care Team Responsibilities as outlined in the Care Team Patient Center Medical Home procedures. Other duties as assigned. Qualifications Education and Experience: High School Diploma or Equivalent (GED) required. Associate Degree in Business Administration and or customer service certifications is highly desired. Bilingual in English and Spanish required. 2 years minimum work experience in a health-care work setting, community health environment preferred. Prior work experience in a front office receptionist role, 1-2 years minimum. Prior experience working in customer service oriented environment highly desired. Experience with Electronic Health Records (EPIC) desired. Required Skills and Abilities: High level of initiative, attention to detail and the ability to follow-through on assignments independently to completion. Excellent communication skills and interpersonal skills required. Ability to communicate effectively in English and Spanish in person and over the phone. Ability to use a computer and have basic knowledge of Microsoft Office/Outlook software including; Excel, Word, and PowerPoint. Active listening and asking questions as appropriate to determine patients and visitor's needs. Excellent display of professionalism while communicating with patients and visitors. Ability to multitask in fast paced environment clinic setting. Ability to train other staff members as needed. Ability to work in team environment setting. Ability to complete tasks efficiently and correctly. Ability to provide patients and visitors with high level of customer service. Ability to prioritize assignments as needed, apply organizational skills and have high attention to detail when performing tasks. Ability to use office equipment such as postal electronic mailing meter, faxing/scanning equipment. Ability to work evenings or weekend shifts as needed. Excellent reliability and dependability. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. Prolonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Moderate to loud noise and intermittent interruptions. Must be able to lift up to 15 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. Max USD $28.00/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Certified Medical Coder is responsible for reviewing and interpreting medical documentation to assign appropriate diagnosis and procedure codes for billing and reimbursement purposes. The ideal candidate will have a deep understanding of coding guidelines and regulations and be able to ensure the accuracy and completeness of all coding work. Requirement: You must have either a Certified Professional Coder (CPC) certification or a Certified Coding Specialist (CCS) certification. Responsibilities Review and analyze medical documentation to accurately assign ICD-10-CM, CPT, and HCPCS codes. Ensure all coding is completed in a timely and accurate manner, with a high level of attention to detail. Maintain knowledge of current coding guidelines and regulations. Work collaboratively with medical staff and other healthcare professionals to ensure appropriate documentation and coding of services. Participate in ongoing training and professional development to maintain certification and stay up-to-date on changes in coding guidelines and regulations. Provide feedback and recommendations to management to improve the accuracy and efficiency of coding processes. Maintain patient confidentiality and comply with all HIPAA regulations. Other duties as may be assigned. Qualifications Education and Experience: High school diploma or equivalent (GED) required. Successful completion of a medical coding program. Certified Professional Coder (CPC) certification is required. Certified Coding Specialist (CCS) certification is required. Familiarity with medical terminology, anatomy, and physiology. Experience working in an FQHC clinic is preferred. Proficiency in computer applications, including EPIC Electronic Health Records and coding software. Required Skills and Abilities: Strong attention to detail and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Physical Requirements and Working Conditions: Fulfill immunizaton and fit for duty regulatory requirements. FProlonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Must be able to lift up to 15 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. Max USD $35.00/Hr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Director Patient Engagement Services is a mission-driven leader dedicated to advancing equitable, efficient, and patient-centered access to care across Marin Community Clinics. This individual provides strategic direction, operational leadership, and compassionate oversight for all patient access departments, ensuring seamless coordination from the first point of contact through the full continuum of care. Reporting to the Chief Operations Officer, the Director of Patient Engagement Services oversees and integrates the functions of the Call Center, Referrals, Health Information Management (HIMS), Health Hub, Outreach and Enrollment (CEC), Provider Coordination, and the Patient Relations Department. This role ensures that every patient encounter, whether by phone, referral, outreach, or complaint is guided by MCC's mission of compassionate, affordable, and high-quality care for all. Through strategic planning, collaboration, and data-driven management, the Director of Engagement Services strengthens system-wide efficiency, compliance, and service excellence. The incumbent plays a pivotal role in shaping access models that reduce barriers, improve patient satisfaction, and promote operational integrity throughout MCC's multi-site network. Responsibilities Provide leadership and strategic oversight of all engagement-related departments, including the Call Center, Referrals, HIMS, Health Hub, Outreach & Enrollment (CEC), Provider Coordination, and the Patient Grievance Department. Develop and execute a unified strategy for patient access services that supports MCC's mission, vision, and values while meeting organizational goals for growth, equity, and operational performance. Oversee day-to-day operations across assigned departments, ensuring coordinated workflows, standardized procedures, and seamless communication between clinical and administrative teams. Partner with the Chief Operations Officer, Chief Medical Officer, and department leaders to strengthen patient access pathways, streamline scheduling and referral processes, and optimize the patient journey across all sites and service lines. Lead and mentor departmental managers and supervisors, providing coaching, training, and development to foster accountability, engagement, and professional growth. Establish and monitor performance metrics (KPIs) for each area under oversight - including call volume response times, referral turnaround, health information integrity, enrollment outcomes, and grievance resolution timeliness. Oversee the Patient Relations Department to ensure patient concerns are handled promptly, respectfully, and in compliance with HRSA, CMS, Medi-Cal, and California regulatory requirements. Collaborate with the Manager of Patient Relations to identify trends, develop corrective actions, and communicate findings to executive leadership and the Quality Committee. Ensure compliance with all federal, state, and local regulations, including HRSA, HIPAA, CMS, and Medi-Cal requirements, as well as MCC policies governing data integrity, patient privacy, and access standards. Partner with IT and Quality teams to leverage technology platforms that enhance patient access, improve communication, and support performance monitoring. Oversee HIMS operations to ensure accurate documentation, timely release of information, and compliance with privacy and security standards. Direct Health Hub and CEC teams in outreach and enrollment efforts, ensuring that uninsured and underinsured patients receive assistance in accessing available health coverage and social support programs. Coordinate closely with the Provider Coordinators to maintain accurate provider scheduling, panel management, and service availability across sites. Lead cross-departmental initiatives focused on improving service recovery, reducing wait times, and enhancing patient satisfaction. Develop and manage departmental budgets, staffing models, and resource allocation plans in collaboration with Finance and Human Resources. Drive a culture of operational excellence, empathy, and equity - ensuring that access processes reflect MCC's values of compassion, cultural humility, and responsiveness to community needs. Participate in executive leadership meetings, contribute data-informed insights and recommendations to improve system access and patient engagement. Represent MCC in external partnerships, collaborative networks, and community forums focused on healthcare access, enrollment, and equity. Ensure effective communication between access teams, site leadership, and clinical departments to maintain continuity and coordination of care. Perform other duties and special projects assigned by the Chief Operations Officer. Supervisory Responsibilities: Maintain appropriate staff levels and participate in recruitment. Onboard, train and support continued development of staff. Manage employee performance, effectively communicate expectations and goals and provide performance feedback and evaluation in a thorough and timely manner. Complete time and attendance requirements for team, approving timesheets, time off requests, and ensure accurate and timely completion for payroll. Ensure a safe, secure and legal work environment by upholding MCC's policies and procedures. Qualifications Education and Experience: Bachelor's degree in health administration, Public Health, Business, or a related field required; Master's degree strongly preferred. Minimum of 5-7 years of progressive leadership experience in healthcare operations, access management, or patient experience - with at least 3 years in a management role overseeing multiple functional teams. Proven success managing large, multi-site healthcare operations or patient access departments (Call Center, Referrals, HIMS, Outreach/Enrollment, or Grievance functions). Required Skills and Abilities: Strong knowledge of FQHC regulatory requirements, HRSA standards, HIPAA, and Medi-Cal access and grievance regulations. Demonstrated experience developing and monitoring departmental budgets, workforce plans, and performance improvement initiatives. Exceptional leadership and interpersonal skills with the ability to inspire cross-functional collaboration and high performance. Strong analytical and strategic-thinking abilities; adept at using data to drive decision-making and process improvement. Excellent written and verbal communication skills, with an ability to engage effectively with diverse staff, patients, and community partners. Experience with Electronic Health Records (Epic preferred), call center management systems, and referral tracking platforms. Bilingual English/Spanish highly preferred. Commitment to MCC's mission of providing equitable, high-quality healthcare to all members of the community. Knowledge and experience using Electronic Health Records and Practice management software as well as other commonly used computer products (Microsoft Office). Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. This position is on site at our Novato office. Occasional travel to our clinics and community partners in Marin. Prolonged standing and walking Prolonged periods of sitting at a desk and working on a computer, with keyboard and mouse. Must be able to lift up to 15 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employe rMin USD $133,224.00/Yr. Max USD $151,840.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Compliance Auditor supports Marin Community Clinics' compliance, risk management, and quality programs by performing independent audits, monitoring activities, and data validation to ensure adherence to federal and state regulations. This includes HRSA Health Center Program requirements, FTCA, CMS billing and documentation rules, Medi-Cal, TJC standards, HIPAA/HITECH, 42 CFR Part 2, California health laws, and internal policies. The role works closely with clinical, operational, billing, dental, behavioral health, specialty, and administrative teams to identify gaps, validate corrective actions, ensure MCC is audit ready, and ensure continuous improvement in compliance, quality, and patient safety. Responsibilities Compliance Auditing & Monitoring * Conduct audits across medical, dental, behavioral health, specialty, and billing workflows. * Evaluate documentation, coding, billing accuracy, and alignment with CMS, Medi-Cal, and HRSA requirements. * Audit privacy/security compliance (HIPAA, HITECH, 42 CFR Part 2), telehealth consent, and minimum necessary requirements. * Perform FTCA-related audits, including credentialing/privileging, QI, incident reporting, and OB risk processes. * Review compliance with TJC standards and adherence to California laws and regulations. Regulatory & Policy Compliance * Audit adherence to internal policies, workflows, and operational procedures. * Incorporate regulatory updates (OIG, CMS, HRSA, and California) into audit tools. * Support HRSA Site Visit Protocol (SVP) monitoring. Data Review & Reporting * Develop audit tools and sampling methodologies. * Produce clear audit reports outlining findings, trends, risk levels, and recommendations. * Present results to leadership and committees; track corrective actions. Risk Identification & Mitigation * Identify regulatory, financial, operational, and clinical risks and escalate issues appropriately. * Recommend corrective action that support Just Culture and patient safety. * Participate in root cause analysis (RCA) and after-action reviews. Training, Education & Technical Support * Provide targeted feedback and education based on audit findings. * Support development of compliance training modules and department workflows. Continuous Quality Improvement * Validate quality measure documentation (UDS, HEDIS, CalAIM, dental and behavioral health metrics) and workflow adherence. * Support performance improvement plans and monitor sustainability. Additional Duties * Maintain audit logs, dashboards, CAP tracking, and trend reports. * Support compliance hotline review, investigations, and regulatory survey preparation (HRSA, OSV, TJC, FTCA, CDPH, payer audits, etc). * Participate in cross-functional meetings as needed. * Additional duties as assigned. Supervisory Responsibilities: * n/a Qualifications Education * Bachelor's degree education in health-care administration, health information management or law is required. * Master's degree level in related field is preferred. * Relevant professional certifications a plus. Experience * Minimum 2-4 years of experience in health-care compliance, coding/billing auditing, documentation review, or quality improvement. * FQHC, ambulatory care setting, or multisite clinic environment strongly preferred. * Working knowledge of Medi-Cal, CMS, HRSA, FTCA, and CA-specific health-care regulations. Certifications (Preferred) * Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or Certified Professional Medical Auditor (CPMA) * Certified in Healthcare Compliance (CHC), or equivalent * Dental coding certification a plus * QI, risk management, or safety certification is a plus Required Skills and Abilities * Strong understanding of HIPAA, HITECH, 42 CFR Part 2, CMS Billing Guidelines, Medi-Cal requirements, Cal/OSHA, and TJC standards. * Coding knowledge (ICD-10, CPT, HCPCS, CDT, DSM-5). * Excellent analytical, critical thinking, communication, and report-writing skills. * Ability to manage multiple audits simultaneously. * Ability to maintain confidentiality and professionalism at all times. * Proficiency using EHRs (Epic, eCW, Dentrix, etc.), audit tools, spreadsheets, and dashboards. Physical Requirements and Working Conditions * Fulfill Immunization and fit for duty regulatory requirements. * Office and clinic-based; travel required between sites. * Occasional evening / morning hours for audits or meetings. * Ability to sit, stand, and walk for extended periods. * Ability to lift up to 20 lbs. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer. Min USD $84,200.00/Yr. Max USD $95,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Front Office Supervisor coordinates the flow of front office activities and resolves issues arising from patient medical appointment activities, patient requests and inquiries by performing the following duties personally or through subordinate employees; Represents the clinic in a professional manner to the public and within the organization and with individuals at all levels of authority. Responsibilities Responsible for the overall direction, coordination, and evaluation of the Front Office in accordance with the Clinic's policies. Interviewing, hiring, and training employees; planning, assigning, and directing work. Appraising performance. Rewarding and disciplining employees. Addressing complaints and resolving problems. Assigns duties and shifts to employees and provides on-site guidance, interpretation, and supervision of established Front Office reception procedures. Responsible for ensuring employees greet, welcome and assist all patients and guests entering the waiting room. Manages walk-in requests for appointments and sees that they are processed according to established procedures. Provides alternative medical service information for new clients who cannot be seen due to scheduling constraints. Ensures accurate entry of billing and demographic data in Practice Management System for all patients during check-in process. Responsible for accurate handling of patient payments, and reconciliation of receipts and charges. Oversees pre-registration to confirm next-day appointments and performs needed cancellations or rescheduling based on patient contact. Prepares charts and super bills for appointments for both new and established clients in advance. Collects all super bills and accurately enters all charges, payments, and diagnoses for clinic visits before the end of the day. Resolves internal problems and patient/staff difficulties in the reception area as they arise. Confers and cooperates with other departments (M.A., Call Center, and Nursing) to ensure successful coordination of activities. Answers inquiries pertaining to Clinic policies and services. Ensures that the Front Desk work area and patient waiting room are maintained in a clean and orderly condition during hours of clinic operation. Other duties as assigned. Supervisory Responsibilities: Maintain appropriate staff levels and participating in recruitment. This includes working collaboratively with Recruiters and may involve dispositioning candidates utilizing our ATS (ICIMS), interviewing and checking references. Onboard, train and support continued development of staff. Manage employee performance, effectively communicate expectations and goals and provide performance feedback and evaluation in a thorough and timely manner. Complete time and attendance requirements for team, approving timesheets, time off requests, and ensure accurate and timely completion for payroll. Ensure a safe, secure and legal work environment by upholding MCC's policies and procedures. Qualifications Education and Experience: High School Diploma or Equivalent (GED) required. Bachelor's degree (B.A.) from 4-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Knowledge and experience using Electronic Health Records and Practice management software as well as other commonly used computer products (Microsoft Office). Required Skills and Abilities: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Fluency in Spanish is required. Physical Requirements and Working Conditions: Fulfill immunizaton and fit for duty regulatory requirements. Prolonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Moderate to loud noise and intermittent interruptions. Must be able to lift up to 15 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $76,960.00/Yr. Max USD $79,040.00/Yr.

Marin Community Clinics (MCC), founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Under the direction of the Director of Patient Engagement Services, the Outreach and Enrollment Manager (OEM) will oversee the daily operations of the Outreach and Enrollment Department. The OEM provides guidance and support to the Certified Enrollment Counselors (CEC), monitors their attendance and performance. In addition, the OEM oversees the outreach to newly assigned managed care patients to establish care with MCC. Furthermore, the OEM is responsible for collaborating with the Community Based Organizations (CBO) to provide assistance to MCC patients including Public Charge/Immigration, HHS/Public Assistance, Covered CA, P2H, Charity Care, Cal Fresh and other programs and services. This position provides assistance to staff and patients from all five MCC clinics and provides leadership to a growing department. Responsibilities Coordinates regular training and meetings for CECs. Provides them with ongoing support and makes changes to their workflow regarding enrollment materials and applications when relevant and appropriate. Conducts performance reviews and approves timecards for the CECs. Works with the CECs to identify patients who need enrollment support. Prepares patients for in-person interviews that take place at the Public Assistance Department. Works closely with outside stakeholders to understand how policy changes impact health insurance eligibility. Provides assistance and support to individuals and families during transition periods or during changes in financial or legal status. Maintains good working relationships with community partners by working as a liaison with other agencies and the community; participates in local community forums. Actively builds partnerships and strengthens existing collaborations. Works with the Referral Navigators to identify uninsured patients who are in need of specialty care and need to apply for charity care at hospitals or other healthcare facilities. Assists patients in filling out the charity care applications and provides any follow-up needed. Provides culturally and linguistically appropriate health insurance and social service enrollment/application assistance for demographically diverse patient populations. Ensures that patients access services available in the community based on the detailed knowledge of the relevant access arrangements, eligibility criteria and available services. Assists with timely scheduling of appointments (e.g., healthcare, social services, etc.) for patients to address problems/barriers addressing basic needs, social determinants of health and other economic factors. Provides advocacy, support in negotiating/coordinating with service agencies/organizations. May attend appointments with patients. Coordinates meetings with other CBOs that serve MCC patients to try to streamline care and to strengthen MCC's relationship with them. Enables the impact of the service to be assessed and to inform the improvement of other local services by keeping electronic records of all contracts, enrollments, referrals and interventions, and producing regular reports on activity and outcomes. Provides services in appropriate internal and external community forums partnering agencies. Creates educational materials such as flyers and brochures with helpful resources for patients. Leads trainings, workshops, groups and clinics on policy changes, community resources, government benefits, and appropriate support for patients and MCC staff members. Other duties as assigned by manager. Qualifications Education and Experience: Knowledge of Electronic Health Records and Electronic Practice Management Systems preferred. Bachelor's degree in social services/work or related field preferred. Project coordination experience preferred. Two years of experience in a community-based organization setting (e.g., health center, etc.). Training and Certifications (to be completed within 12 months of employment and funded by MCC): Covered California Enrollment Counselor certification. Patient/Health Navigation training and certification. Required Skills and Abilities: Must speak, read, and write in English and Spanish. Ability to maintain strict confidentiality regarding patient information. Ability to solve problems and have acute attention to detail. Ability to work independently and exercise good judgment with appropriate supervision. Ability to manage and prioritize communications from multiple staff, organizations, patients, etc., at the same time. Ability to meet deadlines and manage changing priorities. Ability to organize and review large amounts of data in an organized and efficient manner. Basic knowledge of Microsoft Office software required: Outlook E-mail, Word, PowerPoint and Excel. Ability to proofread, correct and review forms and data for scanning and/or entry. Excellent oral and written communications skills. Ability to represent clinic in professional manner and handle patient issues with sensitivity and confidentiality. Ability to understand complex concepts and convey them in a manner that is easily understood by layperson. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. Prolonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Must be able to lift up to 15 pounds at times. Ability to drive to the various MCC clinic sites (Larkspur, Novato, San Rafael) as needed. Ability to attend off-site care coordination trainings (can include but is not limited to travel in North Bay such as Petaluma and Santa Rosa. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employe rMin USD $74,267.00/Yr. Max USD $87,161.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The medical scribe at Marin Community Clinics (MCC) is an integral part of MCC's team care model, enhancing the quality and efficiency of our patient care. The medical scribe annotates any dictated or written information for the treatment of patient following all local, state, and federal guidelines for documentation into the electronic health record (EHR). The medical or specialist scribe will be responsible for clearly recording each patient's symptoms, history, physical exam, and documenting the diagnosis as well as treatment plans. The medical scribe is not a direct patient care role. This positions requires working at different clinic locations in Marin County (San Rafael, Larkspur and Greenbrae), clinics are within close driving distance of each other. Work schedule: Monday through Friday 8:00am to 5:00pm, evening shifts of 11:00am to 8:00pm and Saturday shifts with advanced notice. Responsibilities Scribe-Specific Tasks and Duties: The primary role of the scribe is to assist the provider with documentation of each patient's clearly recording each patient's symptoms, history, physical exam, and documenting the diagnosis as well as treatment plans in the medical record during a clinic visit. At the start of the visits scribes checks the “document scribed” checkbox on the intake template at the top center. Accompanies the clinician into the patient examination area, or joins the appointment remotely by telephone, in order to transcribe a history and physical examination as given by the patient and provider. Under the direction of the provider, transcribes and places patient orders, including laboratory tests, radiology tests, referrals, etc. Documents any procedures performed by the provider or nurses in the EHR. Transcribes any consultation or discussions with family and/or the provider. Completes the patient's chart by transcribing results of any labs, x-rays, or other evaluations. In doing so, the scribe continuously checks on the progress of this data in order to get the patient's workup complete so that the provider is able to make his/her decisions regarding that patient. Scribe lists all proper diagnoses as well as any follow up instructions and prescriptions, as dictated by the provider. Scribe does not directly assist with patient care. The scribe documents orders generated by the provider. Scribe assists the provider and support staff with paperwork, telephone calls, faxing, and chart abstraction and may facilitate communication among the care team. Scribe is able to process portal communications and either task to appropriate member of the care team or get information from the provider to respond to the patient in a timely way. The Medical Scribe does not perform the following: Medications: A scribe cannot prescribe medications. Scribes cannot stop, start, or make any manipulation to any medications in the "medication module”. Orders: A scribe cannot order any in-house medications that are injected, ingested, or inhaled into the body including nebulizer treatments. Document Sign Off: The provider should always review the record and attest to its correctness and completeness. At the end of the day or shift, the provider should review the scribed documentation to ensure all events were recorded accurately. The provider generates the document, creating the completed "Master IM." The scribe does not. Patient Care: The scribe is not directly involved with patient care; can't touch the patient; can't handle bodily fluids; can't act independently without direct clinical oversight; conduct other duties while acting as the medical scribe; however, he/she may be asked to give patient paperwork during visit or discuss discharge instructions with a patient. The scribe can't give orders to Registered Nurses. They interact with patients on a limited level. For exceptions to this section, please see the “Optional Trainable Skills” section below. General Documentation: A scribe cannot document any of his/her personal objective findings or be involved in any of the medical decision-making. A scribe cannot act independently; instead, he/she must simply document the provider's dictation and or/activities during the visit. Optional Trainable Skills: With the permission of medical/operational leadership and participation in an in-house training/competency program, a Scribe can be trained to perform vitals, room patients. Other duties as assigned Qualifications Education and Experience: High School Diploma or Equivalent (GED) required. Experience with EPIC Electronic Health Records preferred. Required Skills and Abilities: Must be able to communicate effectively in English (able to read, write and speak). Bilingual in Spanish is required. Ability to multi-task work duties. Ability to work as a team. Excellent interpersonal skills. High attention to detail. Excellent follow-up ability. Ability to use a computer and work with electronic health records. Physical Requirements and Working Conditions: Fulfill Immunization and fit for duty regulatory requirements. Must be able to lift up to 25 pounds at times. Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer. Ability to work in a fast-paced environment. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Yr. Max USD $28.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Physician (Family or Internal medicine) is responsible for providing medical diagnosis, treatment services and managing quality health care services to patients of Marin Community Clinics. The Physician provides quality care to patients consistent with his/her training and expertise, and appropriate to the ambulatory care setting provided. Physician performs as a primary care provider (PCP) with a patient panel. $100k-$120k Signing bonus available for select applicants (specific program terms apply) $225k-$270k/yr. salary range Relocation assistance available Responsibilities Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnosis, and treatment for a specified patient population. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions. Refers patients to specialists and to relevant patient care components as appropriate. Follows established departmental policies, procedures, and objectives. Maintains a professional relationship with staff and patients. Performs other related and/or necessary tasks to achieve clinic goals and objectives, as directed by the Medical Director. Care team responsibilities as outlined in the Care Team Patient Center Medical Home Procedures. In addition to regularly scheduled shifts, is able to work a minimum of three (3) 4-hour Saturday shifts per calendar year, providing medical care to patients within the standard scope of practice. Requirement begins after 90-day training period. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. In addition to regularly schedule shifts, is available to respond to after-hour calls regarding critical lab results for adult patients throughout the organization for a minimum of 2 weeks per year, this includes pager responsibilities. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. Other duties as assigned. Qualifications Education and Experience: Primary care doctor with experience preferred but new residency grads also welcome. Valid and unrestricted license issued by the Medical Board of California to practice medicine. Board certified or Board Eligible in specified area of medical specialty. Current registration issued by the Drug Enforcement Administration (DEA) allowing the prescription of drugs. Prior work experience in outpatient health care setting - Federally Qualified Health Center (FQHC) is desired. EPIC Electronic Health Records (EHR) experiences a plus. Must maintain Continued Medical Education (CME) as required for certification renewals. Required Skills and Abilities: Bilingual English/Spanish preferred. Effective verbal and written communication skills in English. Ability to see an average of 18-24 patients per day depending on FTE schedule. Must be CPR Certified. Ability to observe, to assess, and to record symptoms, reactions, and progress. Knowledge of legal and ethical standards for the delivery of medical care. Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage. Knowledge of community medical diagnostic and patient care services in area of medical expertise. Ability to maintain quality, safety, and/or infection control standards. Knowledge of current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment in area of expertise. Ability to supervise, lead, provide advice, and train clinical professionals, PA's/FNP's and/or students in area of expertise. Ability to work both independently and in a team environment. Physical Requirements and Working Conditions: Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer. Must be able to lift to 25 pounds at times and move medical equipment. Fine motor hand movements typical of performing standard job duties. Able to read charts graphs and readings on medical equipment. Covid-19 Vaccination and Boosters Requirements: All employees are required to be fully vaccinated for COVID-19, including "health-care" required boosters as a condition of employment, subject to limited exemptions. New employees are required to provide proof of being fully vaccinated for COVID-19 and boosted before the first day of employment. If you completed your primary series early boosters,but have not received the most recent booster,you will be required to get the most recent booster and mask until completed if hired. Benefits Information: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. MCC is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Min USD $243,693.00/Yr. Max USD $286,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Manager of Patient Relations is a mission-driven professional passionate about patient advocacy, service excellence, and the equitable delivery of healthcare. This individual ensures that every patient's concern, complaint, or grievance is handled with integrity, compassion, and regulatory compliance strengthening Marin Community Clinics commitment to quality, transparency, and patient-centered care. Reporting to the Director of Patient Access Services (or Chief Operations Officer, depending on structure), the Manager of Patient Relations provides operational oversight and strategic leadership for the grievance and patient advocacy program. This role drives system-wide improvements in patient communication, service recovery, and compliance with state and federal grievance regulations, while ensuring that patient voices are central to organizational learning and quality improvement. Responsibilities Serve as the organizational lead for the patient grievance and complaint process, ensuring all cases are received, logged, investigated, and resolved in accordance with MCC policy, HRSA, CMS, and California regulatory standards. Provide direct supervision and support to the Patient Grievance Coordinators, ensuring consistent application of policies, high-quality case management, and development of staff. Develop, implement, and maintain standardized workflows and policies for grievance handling, documentation, reporting, and escalation. Partner with the Chief Operations Officer, Director of Access, Chief Medical Officer, Risk & Compliance, and Clinic Managers to address systemic service and quality issues identified through patient feedback. Act as a key liaison between patients/families and clinic leadership, ensuring patient concerns are acknowledged and addressed promptly, respectfully, and equitably. Oversee the grievance tracking database; maintain accurate documentation and case records; ensure timeliness and completeness of all investigations and responses. Lead root-cause analyses of high-risk or recurring complaints and coordinate corrective action plans with responsible departments. Develop and distribute regular reports and dashboards on grievance trends, outcomes, and compliance indicators to executive leadership, the Quality Committee, and Board of Directors as appropriate. Provide coaching and training to clinic leadership, front-line staff, and providers on patient communication, service recovery, and the grievance resolution process. Partner with the Quality, Compliance, and Risk teams to align grievance processes with patient safety, compliance, and continuous improvement initiatives. Represent MCC in patient rights and grievance-related audits, investigations, or regulatory reviews. Collaborate with external agencies (e.g., Medi-Cal Managed Care Plans, DHCS, HRSA) to ensure timely response to external grievances and appeals. Drive the integration of patient feedback into strategic planning, operational decision-making, and quality initiatives. Champion a culture of empathy, accountability, and learning by modeling excellent communication and conflict-resolution practices. Participate in system-wide initiatives related to access, equity, and patient satisfaction, leveraging grievance data to identify opportunities for service improvement. Ensure all grievance correspondence (acknowledgment and resolution letters) meet professional and regulatory standards. Review and approve timecards, manage workloads, and foster staff development through mentoring and performance feedback. Perform other duties as assigned by the Director of Access or Chief Operations Officer. Supervisory Responsibilities: Supervise assigned staff, including Patient Grievance Coordinators, administrative support, or interns assisting with grievance management, data entry, or patient experience functions. Maintain appropriate staff levels and participate in recruitment. Onboard, train and support continued development of staff. Manage employee performance, effectively communicate expectations and goals and provide performance feedback and evaluation in a thorough and timely manner. Complete time and attendance requirements for team, approving timesheets, time off requests, and ensure accurate and timely completion for payroll. Ensure a safe, secure and legal work environment by upholding MCC's policies and procedures. Qualifications Education and Experience: Bachelor's or 10 years of relevant experience in Public Health, Health Administration, Social Work, Psychology, or related field required. Minimum of 5-7 years of progressive experience in healthcare administration, patient advocacy, or quality/compliance functions - ideally within an FQHC, hospital, or managed care setting. Required Skills and Abilities Demonstrated expertise in managing grievance or patient relations programs in compliance with HRSA, CMS, Medi-Cal, or state regulatory frameworks. Proven ability to analyze complex cases, synthesize data, and identify operational improvements. Exceptional communication skills - able to convey empathy, diplomacy, and professionalism in high-stress or emotionally charged situations. Strong leadership and organizational skills; ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficient in Microsoft Office Suite and Electronic Health Record (EHR) systems (EPIC preferred). Knowledge of HIPAA, patient rights regulations, and confidentiality standards. Bilingual English/Spanish highly preferred. Leadership qualities are a primary requisite - must be able to conceive, plan and lead the execution of projects and programs. Excellent interpersonal communication skills. Demonstrates professional judgment, initiative and ability to function independently. Strong public speaking and presentation skills. Excellent written and verbal communication skills. Physical Requirements and Working Conditions Fulfill immunization and fit for duty regulatory requirements. This position is on site at our Novato office. Ability to travel between clinic sites within Marin County and work flexible hours as required. Prolonged standing and walking Prolonged periods of sitting at a desk and working on a computer, with keyboard and mouse. Must be able to lift up to 15 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employe rMin USD $88,171.20/Yr. Max USD $99,507.20/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Director of Business Intelligence (DBI) is a strategic leader responsible for driving data governance, analytics, and reporting initiatives that enhance operational efficiency, financial performance, and patient outcomes. This role oversees the design, implementation, and maintenance of an enterprise data warehouse and business intelligence applications, ensuring data-driven insights optimize clinical, financial, and operational performance. Working closely with executive leadership, the DBI translates business needs into data strategies, fosters a data-driven culture, and drives cross-functional collaboration. By building and mentoring a high-performing BI team, the DBI ensures the organization maximizes the impact of its data assets to advance patient care and community health outcomes. Responsibilities * Uses data from internal and external sources to provide insights to decision makers, helping to solve complex business problems and issues. * Leads teams and manages projects aimed at identifying, analyzing, developing and implementing business intelligence metrics. * Understands the tools, technologies, applications and practices used to collect, integrate, analyze, and present an organization's raw data to create insightful and actionable business information. * Supports decisions related to the implementation of new programs and large-scale projects and optimizes technical/operational procedures and processes. * Implements strategic plans, drives goals and objectives, and improves performance toward strategic priorities by leveraging data. * Designs, creates, tests and maintains a portfolio of reports, scorecards and dashboards. * Uses business intelligence, enterprise data management, and forward-thinking skills to ensure MCC's strategy and tactical plan supports a sustainable model for current state and future analytics. * Manages, supports, and improves Business Intelligence functions across the organization and is a leader in the utilization of data and reporting across MCC. * Oversees process, resource, and budget planning for reporting and technical initiatives, assuming fiscal responsibility for the acquisition, development, implementation, and ongoing maintenance of related systems and tools. * Proactively identifies business challenges and opportunities through data analysis, and works with business leaders to find strategic solutions. * Leads the creation and management of an Enterprise Data Warehouse (EDW) while continuing to define and deliver new capabilities in end user access and use. * Participates in IT strategy planning, bringing expertise related to business intelligence initiatives. * Responsible for ensuring the effectiveness of the Business Intelligence program's methodologies, including the integration and continual maturation of data management and reporting practices throughout the development lifecycle. * Ensures the accuracy and the integrity of business intelligence data by performing detailed data exploration and validation to identify trends, tendencies and anomalies. * Chairs a Data Governance Committee to audit processes in data governance and promote data hygiene, standardization and accuracy. * Communicates with the user community on clinical systems projects, especially in relation to their goals, status and expected outcomes, as well as overall BI vision and strategies. * Evaluates new technologies, software, and vendors that may provide solutions or new applications necessary to accomplish business intelligence goals, objectives, and strategies. * Performs other duties as assigned. Supervisory Responsibilities: * Maintains appropriate staff levels and participates in recruitment. * Supports the continual development of team members through training, succession planning and coaching/mentoring. * Manages employee performance, effectively communicates expectations and goals and provides thorough and timely performance feedback and evaluation * Completes time and attendance requirements for team, approving timesheets, time off requests, and ensures accurate and timely completion for payroll. * Ensures a safe, secure and legal work environment by upholding MCC's policies and procedures. Qualifications Education and Experience: * Bachelor's Degree in related field required. * Master's degree in technology, business, or related field preferred. * 5 years of technical experience in data analysis and intelligence. * 5 years of experience in building, implementing, and optimizing business intelligence systems. * Experience working with Epic, Microsoft BI tools (i.e. Power BI, SQL) preferred. Required Skills and Abilities: * Ability to anticipate and be proactive around next steps in large initiatives simultaneously. * Knowledge of Federally Qualified Health Center (FQHC) operations, reporting requirements, and compliance standards preferred. * Experience with implementing and supporting Epic's reporting tools (Cogito, Caboodle, Radar, Reporting Workbench); Microsoft reporting and visualization tools (such as Power BI); Crystal Reports; and working with relational database structures and reporting using SQL. * Experience in a lead or management role responsible for reporting applications, data warehouse tools and data visualization strategies. * Experience with maintaining a data warehouse, design and implementation of BI processes including ETL and SQL development, and related policies. * Experience with project management lifecycle as it relates to business intelligence. * Leadership experience collaborating with middle and senior management to build cross-organizational consensus, identify synergies and driving process and operational improvements. * Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. * Strong organizational skills: ability to prioritize projects, manage multiple tasks, and meet deadlines. * Knowledgeable in process improvement and metrics development. * Must be passionate about continuously improving patient experience. * Excellent written and verbal communication skills. * Good judgment as well as problem-solving and decision-making skills. * Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Physical Requirements and Working Conditions: * Fulfill immunization and fit for duty regulatory requirements. * Travel among clinic locations and to community and business partners as needed. * Prolonged standing and walking * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. * A hybrid schedule may be available for this position. Benefits:Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $180,000.00/Yr. Max USD $200,000.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Family Nurse Practitioner or Physician Assistant is responsible for providing and managing quality health care services to patients of Marin Community Clinics. The provider reports directly to the site Medical Director. 3+ years of hands on primary care clinical experience is required (experience excludes clinical rotations/clerkships) will consider candidates who have completed a residency hands-on training program of 12 or more month's duration. $50k Signing bonus available for select applicants, prorated if working less then full time status (specific program terms apply). $135k-$160k/yr. salary range Proficient in English/Spanish language skills is highly desired and preferred. Relocation assistance available Responsibilities Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses and treatment for a specified patient population. Consult with staff physicians as needed. Furnishes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions, within their scope of practice. Refers patients to specialists and to relevant patient care components as appropriate. Directs and coordinates the patient care activities of nursing and support staff as required. Follows established departmental policies, procedures, and objectives. Continuous quality improvement objectives, and safety, environmental, and/or infection control standards. As appropriate to the position, participates in specific health promotion, education and/or prevention programs. Assists in the ongoing development and implementation of performance-improvement activities such as quality assurance, peer review, and staff development. Maintains a professional relationship with staff and patients. Assists in the coordination and integration of all health clinic outreach programs as directed by the Medical Director. Performs other related and/or necessary tasks to achieve clinic goals and objectives, as directed by the Medical Director. In addition to regularly scheduled shifts, is able to work a minimum of three (3) 4-hour Saturday shifts per calendar year, providing medical care to patients within the standard scope of practice. Requirement begins after 90-day training period. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. In addition to regularly schedule shifts, is available to respond to after-hour calls regarding critical lab results for adult patients throughout the organization for a minimum of 2 weeks per year, this includes pager responsibilities. Requirement begins after 90-day training period and compensation for coverage to be outlined in offer. Other duties as assigned. Qualifications Must have a current California Nurse Practitioner/Physician Assistant medical license to practice. Must have a current California license issued by the Board of Registered Nurses/Physician Assistant Medical Board of California. Current registration issued by the DEA allowing the prescription of drugs. Current BLS certification. 3+ Years of hands on primary care clinical experience is required (experience excludes clinical rotations/clerkships) will consider candidates who have completed a residency hands-on training program of 12 or more month's duration. Experience using electronic health care records Epic highly desired. Required Skills and Abilities: Computer skills required. Bilingual (Spanish/English) skills are highly desired. Excellent communication skills, written and verbal. Sensitive to the needs and situations of a multi-cultural population from a variety of income levels. Physical Requirements and Working Conditions: Prolonged standing and walking Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Onsite position, onsite in person 5 days a week. Min USD $144,622.00/Yr. Max USD $169,749.00/Yr.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. A Women's Health primary care practitioner is responsible for providing reproductive and specialty Women's Health Care to Marin Community Clinic patients. The provider will also work collaboratively with the primary care team, with a flexible schedule based on clinic needs. The provider ideally has prior experience and the ability to add clinical skills and expand scope of practice as required by the clinic. The practitioner must be interested in learning from the Gynecologic physicians and providers at MCC and work closely with them. The provider will participate in disseminating new knowledge, guidelines, or information to non-Women's Health providers in conjunction with the clinic Gynecology physicians. 3+ years of hands on primary care clinical experience is required (experience excludes clinical rotations/clerkships) will consider candidates who have completed a residency hands-on training program of 12 or more month's duration. Bilingual English/Spanish skills desired. Part-Time or Full-Time chedules - 24-40 hrs. per week. $135K-$160K/yr. salary range; prorated for part time status; $30K-$50k signing bonus *specific program terms apply Responsibilities Provide direct patient care for reproductive and Women's Health patients. Performs mix of both Women's Health and Primary Care across a woman's lifespan. Appropriately refer patients to MCC Gynecology physicians and/or other outside specialists. Collaborate with non-Women's Health providers in a consultation and educational capacity. Communicate with patients' PCP providers if non-reproductive health concerns are identified. Communicate and coordinate with the Behavioral Health Team for patients requiring BH services. Communicate with staff RNs in the dissemination and follow up of abnormal patient results and any required reporting to the county. Properly input relevant medical history and follow up plans into EHR as it pertains to reproductive health. Participate in Quality Improvement projects as it pertains to Women's Health, such as cervical cancer, breast cancer, STI screening requirements. Participate in audits and other required functions as assigned by the Gynecology Lead Physician in regard to Title X grant, Essential Access, CDP and Every Woman Counts programs. Participate in the bi-monthly Women's Health meetings. Attend continuing medical education activities within the field to stay abreast of new treatment options, guidelines, and current practice. Qualifications Education and Experience: Board Certified/Eligible in Gynecology, Internal Medicine, or Family Practice OR Active Physician's Assistant or Advanced Practice Nurse certification. A valid and unrestricted license issued by the Nursing Board of California or Physician's Assistant Board of California to practice medicine. One year of experience post-licensure is required. Willingness and ability to follow clinic policies, objectives and mission established by regulations, grants, management or the Board of Directors. Proficiency in medical Spanish preferred. A valid and unrestricted license issued by the Medical Board of California to practice medicine OR a current registration issued by the DEA allowing the prescription of drugs. Current BLS certification. Required Skills and Abilities: Clinical Skills: Bilingual English/Spanish is required. Proficiency in taking a sexual history. Proficiency in contraceptive counseling, considering underlying medical conditions, with a patient-centered approach. Proficiency in taking a family history relevant to Women's Health. Evaluation, diagnosis, and management/treatment of the following conditions: Vaginitis, urinary tract infection. Sexually transmitted infections. Abnormal uterine bleeding, PCOS and myomas. Pregnancy of unknown location, rule out ectopic pregnancy. Urinary complaints such as incontinence, overactive bladder, painful bladder syndrome. Chronic pelvic pain and endometriosis. Adnexal masses, including rule out ovarian torsion. Dyspareunia, sexual dysfunction. Menopause, vasomotor symptoms, hormone therapy. Infertility and pre-conception counseling. Breast problems. Pelvic organ prolapse. Work collaboratively with the Gynecologic physicians on staff to formulate plans, initiate further work-up, and coordinate referrals of more complex patients. Recognize patients outside of clinical scope and refer to MCC Gynecologic physicians for further management. Identify non-reproductive health issues during patient encounters and refer them to appropriate providers such as PCP or specialist. Identify preventive health and quality care issues for women and provide these services in the scope of women's primary care. Procedural Skills: Required Skills: Pelvic exam including external, bimanual, and speculum exam. Clinical breast exam. Collection and performance of wet mount, swabs for STI testing. Insertion and removal of current FDA approved intrauterine devices. Insertion and removal of subdermal contraceptive implants, with appropriate certification. Paracervical block. Endometrial biopsy. Experience with vulvar biopsies preferred. Experience with exam and evaluation of pelvic organ prolapse, including straight catheterization for post-void residual preferred. Experience in fitting, insertion, and removal of pessaries preferred. Experience in vulvar incision and drainage, insertion of Word catheter preferred. Experience in treatment of genital warts preferred. Preferred Skills: Colposcopy and cervical biopsy, endocervical curettage. Basic suturing. Basic post-operative management skills including removal of sutures, staples, or wound dressing. Insertion and removal of indwelling catheters. Basic wound care of cesarean section incisions, vulvar wounds. Pelvic ultrasound including transabdominal and transvaginal for diagnosis of intrauterine pregnancy, IUD localization. Physical Requirements and Working Conditions: Fulfil immunization and fit for duty regulatory requirements. Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer. Must be able to lift up to 25 pounds at times and move medical equipment. Fine motor hand movements typical of performing standard Pediatrician job duties. Able to read charts graphs and readings on medical equipment. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $135,000.00/Yr. Max USD $160,000.00/Yr.

Marin Community Clinics (MCC), founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. Under the direction of the Director of Patient Engagement Services, the Health Information Management Systems (HIMS) Manager oversees the performance, workflow and quality of the HIMS staff. The HIMS Manager is responsible for the quality, efficiency, training, and overall employee and patient satisfaction. The HIMS Manager will enforce MCC policies, procedures and guidelines as they pertain to the staff and workflow in the Central HIMS and Clinic HIMS locations. Responsibilities Monitors all aspects of job-related responsibilities and workflow by continuously assessing performance and competency of staff by ensuring completion of individual HIMS Technicians tasks. Coordinates meetings, schedules ongoing training and compliance in conjunction with the Support Services Director. Builds a collaborative relationship with Clinic Operations Teams. Liaises between MCC and Smartfiler and OnBase management team. Communicates effectively with staff at all times by keeping staff informed of changes affecting department to ensure department efficiency. Responsible for staff conflict resolution, disciplinary actions as agreed with Human Resources (HR) Department. Trains new and existing HIMS staff on policies, procedures and operational workflows. Reviews and revises the HIMS Manual / policies and procedures in conjunction with Privacy Officer. Reports on staff and clinic wide production in relation to HIMS. Provides input in the development and maintenance of the Electronic Health Record (EHR) and EDR systems in regards to HIMS activity. Performs quality control inspections regularly to ensure image quality and correct indexing location. Ensures that medical records release requests are performed in a timely manner. Ensures that paper and electronic faxes to be filtered and distributed or scanned as necessary. Closes electronic orders and update Health Maintenance protocols based on documentation received within the clinic. Re-files and/or rescan documents as requested per the clinical and business staff. Protects the security of medical records to ensure that confidentiality is maintained. Ensures Care Team Responsibilities as outlined in the Care Team Patient Center Medical Home procedures. Maintains appropriate staff levels and participating in recruitment. This includes working collaboratively with HR Recruiters and may involve dispositioning candidates utilizing our electronic platform ATS (ICIMS), interviewing and checking references. Onboards, trains and supports continued development of staff. Manage semployee performance, effectively communicate expectations and goals and provide performance feedback and evaluation in a thorough and timely manner. Completes time and attendance requirements for team, approving timesheets, time off requests, and ensure accurate and timely completion for payroll. Ensures a safe, secure and ethical work environment by upholding MCC's policies and procedures. Other duties as assigned by Manager. Qualifications Education and Experience: High School Deiploma or Equvalent (GED) required. College degree preferred. Health Information Management Certificate strongly preferred Minimum of 5 years' experience in Medical Records/Clinical environment. One-two years of supervisory experience. Experience with EPIC Electronic Health Records preferred. Required Skills and Abilities: Ability to use Microsoft Office. Must be able to effectively use a computer. Must be able to effectively communicate in English both verbally and in writing. Excellent teamwork and customer service skills. Must have high attention to detail and the ability to identify errors and correct them. High level of initiative and ability to follow through on assignments. Ability to recognize problems and seek help when necessary. Ability to organize and prioritize duties, projects, assignments and deadlines as required. Must be able to work well independently and/or in groups. Must have reliable transportation. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requirements. Prolonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Moderate to loud noise and intermittent interruptions. Must be able to lift up to 15 pounds at times. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $74,267.00/Yr. Max USD $87,161.00/Yr.