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Assistant Branch Manager jobs at Mariner Finance - 3889 jobs

  • Assistant Branch Experience Manager - Dothan (West Main)| Full-Time

    Avadian Credit Union 3.6company rating

    Dothan, AL jobs

    Assistant Branch Experience Manager - Dothan We are looking for service oriented, energetic and driven leader to fill our Assistant Branch Experience Manager position for our Dothan (West Main) branch. The Assistant Branch Experience Manager will assist the Branch Experience Manager with the overall operations of the branch. This employee will assume responsibility for the branch when the Branch Experience Manager is absent. In this position, the employee will utilize service skills to deliver a delightful member and staff experience. Functions and Responsibilities would include: Manage branch staff in the absence of the manager. Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures. Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities. Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports. Work with the manager to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience. Serve as a liaison between the members and the Credit Union. Provide account information to members, and promote and cross-sell Credit Union products and services. Open accounts, resolve issues, and professionally handle the members within the Credit Union. Cross-sell Credit Union products and services, and follow all directives regarding branch reports and lead list. Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words. Represent and promote Avadian in the communities we serve. Perform other duties as assigned. Requirements Basic Requirements: Significant financial service and sales experience is required. Must be proactive in maintaining member satisfaction and meeting member needs. Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism. Must work on weekends and serve in a relief capacity at other branches when needed. Experience Required: One to three years of retail banking experience. Sales quota experience or sales management experience. Education: High school education or GED. ---------------------------------------------- Please note - submitting a resume does not guarantee any future action by Avadian Credit Union. Avadian Credit Union is an Equal Opportunity Employer. Apply Avadian Credit Union - South Alabama Branches Jobs View All Jobs
    $38k-51k yearly est. 3d ago
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  • Teller Manager I - Fort Pierce

    Seacoast National Bank 4.9company rating

    Fort Pierce, FL jobs

    This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers and coordinate teller line activity to ensure policy and procedure adherence. Assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Display intermediate knowledge of consumer deposit and lending products and processes. Exhibit high proficiency in outbound calling process. Be highly proficient in identifying referral opportunities with internal business partners. Deliver presentations regarding banking products/services through networking events. Be highly proficient and help lead Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Demonstrate advanced knowledge of small business deposit products and processes including account maintenance. Operational Functions Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. Manage day to day operations of the branch (including vault and ATM responsibilities). Manage and updates documents for all audit and compliance requirements. May support Branch leadership in operational functions in Branch leadership absence. May be asked to provide feedback to Branch Leadership regarding coaching and development opportunities within the branch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 2 years cash handling experience required. Minimum of 12 months previous experience in financial services experience required. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. #LI-MG1 The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills. Because these statements are general, the job description is used for a variety of purposes including: job evaluations; performance appraisals; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-31k yearly est. 3d ago
  • ASSISTANT BRANCH MANAGER, North Region

    Dollar Bank, FSB 4.1company rating

    Pittsburgh, PA jobs

    The Assistant Branch Manager participates in a comprehensive retail training program while working toward individual sales targets. In collaboration with the Branch Manager, this role helps cultivate a motivated sales and service team, ensuring that each member contributes to the branch's success through a consultative sales methodology. A key responsibility of the Assistant Branch Manager is the development of team members through one-on-one coaching sessions and performance accountability. Additionally, this role focuses on strengthening customer relationships through proactive initiatives, which may include limited participation in community events and business networking opportunities. This position requires travel to multiple branch locations within the North Region. These branch locations include: North Hills, Richland, Wexford, Cranberry, Butler, Fox Chapel, and Natrona Heights. Travel reimbursement is provided once milage threshold is met. Education and Experience Requirements: * Bachelor's Degree with one year demonstrated track record of achieving sales goals is required. Will consider High School Diploma/GED with five years demonstrated track record of achieving sales goals. * Retail Banking experience preferred. * One year of managerial or supervisory experience is required. * Ability to travel as needed for training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Essential Functions: * Lead the branch's development of new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts. * Assume a leadership role while motivating and holding team members accountable, assist Branch Manager in evaluating team member performance. * Assist the team in all areas of branch operations including branch audits, security, and scheduling. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately. * Computer literacy to access account information and process transactions. * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. * All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $46k-59k yearly est. 3d ago
  • Assistant Branch Manager (Four Mile Fork Branch)

    Atlantic Union Bank 4.3company rating

    Fredericksburg, VA jobs

    This position works closely with the Branch Manager to provide leadership and management for a branch team ensuring profitability, growth, and sound operations. This position is responsible for driving branch teammates to provide a best-in-class client experience while assisting new and existing clients through needs-based conversations to generate loans, deposits, and other banking solutions to meet their immediate, short-term and long-term financial needs. Position Accountabilities Grow the branch through new client acquisition as well as retention and expansion of existing client's relationships Provide excellent customer experience through needs based conversations Develop and implement business plan to meet branch sales goals in partnership with Branch Manager Build partnerships with all line of business partners to meet bank-wide objectives Identify and close sales opportunities to contribute to personal and branch goals Identify customer lending needs and deliver appropriate consumer and business lending solutions Drive sales outreach strategies including outbound calling Coach, train, and develop branch team through formal observations and coaching sessions Manage teammate performance development process Together with the Branch Manager, interview and hire teammates to fulfill branch staffing needs Manage complex operational functions including approving transactions, branch security, internal controls, and ensure operational integrity Promote and represent the bank through community involvement during and after business hours Analyze reports, identify risk, and respond and coach accordingly Develop, maintain, and apply knowledge of bank products and services, including those provided by other lines of business Maintain proficiency and educate teammates on products, services and digital capabilities (e.g., Zoom, DocuSign, Kronos, and Gro). Promote the branch's overall growth through the development and retention of customer relationships Provide excellent customer experience through needs-based conversations Develop and implement business strategy to meet and exceed branch growth goals Build collaborative relationships with all line of business partners to meet bank-wide objectives Identify and close sales opportunities to contribute to personal, branch goals Uncover and provide solutions to complex business and consumer lending needs Manage teammate performance development process Manage branch cash expectations and operational soundness Analyze reports and respond and coach accordingly Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares' Other duties as assigned Organizational Relationship This position reports to the Business Branch Manager. Position Qualifications Education & Experience Possess or be able to obtain NMLS registration Associates Degree or equivalent work experience required; Bachelor's Degree preferred Three years' previous sales and customer service experience required Previous lending or financial services industry experience required Supervisory experience strongly preferred Knowledge & Skills In depth knowledge of retail banking and lending practices Excellent customer service skills Excellent oral and written communication skills Demonstrated ability to coach and develop others Ability to exercise sound business judgment Demonstrate financial acumen Knowledge of risk management and loss prevention Highly skilled in digital channel technology and ability to educate customers Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $40k-54k yearly est. 3d ago
  • Assistant Branch Manager

    First National Bank of Pennsylvania 3.7company rating

    Severna Park, MD jobs

    Primary Office Location:576 Ritchie Hwy. Severna Park, Maryland. 21146.Join our team. Make a difference - for us and for your future. Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities: Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results. Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures. Performs traditional teller transactions as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 2 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Compensation Grade: NEX12 Pay Range: $24.74 - $41.24 FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits. Equal Employment Opportunity (EEO): It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $24.7-41.2 hourly 3d ago
  • Assistant Branch Manager

    First National Bank of Pennsylvania 3.7company rating

    Watsontown, PA jobs

    Primary Office Location:300 Main Street. Watsontown, Pennsylvania. 17777. Join our team. Make a difference - for us and for your future. Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for assisting in determining the best products and services for the customer and assisting with the management of the branch. The incumbent oversees and conducts various sales promotions, motivates sales staff, manages branch sales activities, assists with the supervision of branch staff and trains the sales staff to satisfy the customer banking needs and meet or exceed established production goals. Primary Responsibilities: Conducts consultative discussions with current and prospective customers to determine and analyze financial needs and makes recommendations to satisfy those needs. Actively assists with the management of the branch. Ensures all reporting requirements are met, reinforces customer service standards, supports a proactive sales culture and otherwise acts on the manager's behalf. Assists the Branch Manager with establishing goals, carrying out promotions, meeting with customers, tracking results, rewarding performance and preparing newsletter articles. Conducts the business at hand in an entrepreneurial style according to established policies and procedures accurately and timely to satisfy the customer banking needs. Oversees and conducts various sales promotions. Motivates staff by making work experience fun and rewarding, conducting sales meetings as needed, providing encouragement with honest feedback and challenging individuals to grow and raise the bar for performance. Assists with the development and management of teller referral skills. Manages branch sales activities by establishing customer service standards, enforcing prescribed sales activities including weekly call reports and branch sales plans, pre-shift sales huddles, assisting with sales activities and sales chart updates and goals, monitoring and measuring sales results, revising sales promotion action plans and determining appropriate next steps. Makes outside sales calls as required by the Branch Manager. Takes responsibility with the Branch Manager for the supervision of branch staff by instructing staff in details of the work performed either directly or by enforcement of policy, allocating work, observing and working with staff to improve performance, assisting in coaching sessions, overseeing staff activities and directing actions as priorities change. Trains sales staff by preparing and distributing training materials, following up with questions that explore understanding of information and acting as a role model for in-aisle and counter sales to ensure the staff has the skill and ability to achieve established goals. Develops a personal program for maintaining adequate levels of knowledge in banking matters, products and services, management techniques and demonstrates appropriate behavior, attitude, judgment, communication and initiative with customers and employees to ensure acceptable degrees of performance. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 1 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent customer service skills Ability to work and multi-task in a fast paced environment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a retail banking sales related position. Knowledge of banking policies, procedures and government regulations. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A
    $42k-58k yearly est. 3d ago
  • Assistant Branch Manager

    First National Bank of Pennsylvania 3.7company rating

    Southern Pines, NC jobs

    Primary Office Location:185 West Morganton Road. Southern Pines, North Carolina. 28387.Join our team. Make a difference - for us and for your future. n Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities: Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results. Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures. Performs traditional teller transactions as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 2 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $43k-59k yearly est. 4d ago
  • Branch Manager (Silver Spring Branch)

    Atlantic Union Bank 4.3company rating

    Silver Spring, MD jobs

    This position provides leadership and management for a branch team ensuring profitability, growth, and sound operation. This position is responsible for driving branch teammates to provide a best in class client experience while assisting new and existing clients through needs-based conversation and providing appropriate solutions to meet immediate, short-term and long-term financial needs. The Branch Manager is responsible for business development efforts, including referrals to multiple lines of business. Position Accountabilities Responsible for driving branch sales, service, and operational excellence performance results through: Deliver strong individual and team sales/referral performance in deposits, loans, investments and other product lines Provide excellent client experience through needs-based conversations Direct, lead and coach superior sales and service behaviors and activities by the entire team, leveraging the Sales & Service Playbook Drive business development of the branch to deliver both strong team performance and strong individual performance through personal productivity in the areas of small business, mass affluent, Workplace Solutions, and line of business partnerships Develop and execute plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch Conduct sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountable for maximizing sales and client satisfaction while minimizing operating losses by executing the tactics and strategies outlined for the branch Drive sales outreach strategies including outbound calling utilizing available leads Review performance results via analytics dashboards and other sources to assess performance and make necessary adjustments in team initiatives, teammate coaching, etc. Successfully execute Performance Leadership routines, coaching teammates, and utilizing formal observations and branch performance metrics in order to manage and measure branch success Develop and maintain relationships with existing small business and mass affluent clients to continually retain/deepen those relationships, earn referrals, and achieve goals Promote and represent the bank through community involvement during and after business hours Support and implement initiatives for CRA and Fair Lending Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures. Ensure that all required training is successfully completed by the entire team Ensure branch follows bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of Conduct Talent Management and development: Interview and select candidates to fill branch positions Coach, train, and develop branch team through formal observations and coaching sessions Manage teammate performance development process including performance reviews Educate teammates on products, services, and digital capabilities Analyze reports to respond and coach accordingly Conduct performance counseling, including making and recommending disciplinary action decisions Ensure all teammates follow internal controls, operational procedures and risk management policies Organizational Relationship This position reports to the Market Leader Position Qualifications Education & Experience Bachelor's Degree or equivalent work experience required Five or more years retail banking experience required Previous lending experience required Three or more years of management experience in a sales environment preferred Possess or be able to obtain NMLS registration Knowledge & Skills Excellent client service skills Demonstrated leadership skills Excellent oral and written communication skills Ability to exercise sound business judgment Flexible, able to adapt to change Ability to travel based on business need Evening and weekend hours required based on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. The salary range for this role is $72,052--$120,179 This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $72.1k-120.2k yearly 3d ago
  • Branch Manager I, Hickman Place

    Dollar Bank, FSB 4.1company rating

    Virginia Beach, VA jobs

    The Branch Manager I participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach. A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. Qualifications: * Candidate must have one of the following: o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with three years of retail banking experience as a Branch Manager. * Retail Banking and business development experience preferred. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Principal Activities and Duties: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately * Computer literacy to access account information and process transactions * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $69k-93k yearly est. 3d ago
  • Branch Manager I, Town Center

    Dollar Bank, FSB 4.1company rating

    Virginia Beach, VA jobs

    The Branch Manager I, participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach. A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. Education and Experience Requirements: * Candidate must have one of the following: o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with three years of retail banking experience as a Branch Manager. * Retail Banking and business development experience preferred. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Essential Functions: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately * Computer literacy to access account information and process transactions * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. * All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $69k-93k yearly est. 3d ago
  • BRANCH MANAGER I- East Region Float

    Dollar Bank, FSB 4.1company rating

    Cleveland, OH jobs

    The Branch Manager Trainee participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for building and leading a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach. A key focus of the Branch Manager Trainee is developing team members through individualized coaching sessions and holding them accountable for overall performance. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's East Branches. These branches include Beachwood, Eastlake, Euclid, Maple, Mayfield, Mentor, Painesville, Richmond, University Heights. Travel reimbursement is provided after a specific mileage threshold is met. Qualifications: * Bachelor's Degree with two years of management experience in a retail environment including managing a staff, coaching, and meeting sales goals. Will consider High School Diploma/GED with six years of management experience in a retail environment including managing a staff, coaching, and meeting sales goals. * Retail Banking and business development experience preferred. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Principal Activities and Duties: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately. * Computer literacy to access account information and process transactions. * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation Range:
    $85k-105k yearly est. 3d ago
  • Branch Manager, East Region

    Dollar Bank, FSB 4.1company rating

    Pittsburgh, PA jobs

    The Branch Manager I, participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach. A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. This position requires travel to multiple branch locations within the East Region. These branch locations include: Braddock Hills, Penn Hills, Oakland, Squirrel Hill, Greengate, Hyndman, Ligonier, Scottdale, Westmoreland, Mt. Pleasant. Travel reimbursement is provided once milage threshold is met. Education and Experience Requirements: * Candidate must have one of the following: o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with three years of retail banking experience as a Branch Manager. * Retail Banking and business development experience preferred. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Essential Functions: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately * Computer literacy to access account information and process transactions * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. * All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $70k-87k yearly est. 3d ago
  • Branch Manager, North Region

    Dollar Bank, FSB 4.1company rating

    Pittsburgh, PA jobs

    The Branch Manager I participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach. A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's Northern Market. These branches include North Hills, Richland, Wexford, Cranberry, and Butler. Travel reimbursement is provided after a specific mileage threshold is met. Education and Experience Requirements: * Candidate must have one of the following: o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with three years of retail banking experience as a Branch Manager. * Retail Banking and business development experience preferred. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Essential Functions: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately * Computer literacy to access account information and process transactions * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. * All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $70k-87k yearly est. 3d ago
  • Branch Manager (Volvo Branch)

    Atlantic Union Bank 4.3company rating

    Chesapeake, VA jobs

    This position provides leadership and management for a branch team ensuring profitability, growth, and sound operation. This position is responsible for driving branch teammates to provide a best in class client experience while assisting new and existing clients through needs-based conversation and providing appropriate solutions to meet immediate, short-term and long-term financial needs. The Branch Manager is responsible for business development efforts, including referrals to multiple lines of business. Position Accountabilities Responsible for driving branch sales, service, and operational excellence performance results through: Deliver strong individual and team sales/referral performance in deposits, loans, investments and other product lines Provide excellent client experience through needs-based conversations Direct, lead and coach superior sales and service behaviors and activities by the entire team, leveraging the Sales & Service Playbook Drive business development of the branch to deliver both strong team performance and strong individual performance through personal productivity in the areas of small business, mass affluent, Workplace Solutions, and line of business partnerships Develop and execute plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch Conduct sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountable for maximizing sales and client satisfaction while minimizing operating losses by executing the tactics and strategies outlined for the branch Drive sales outreach strategies including outbound calling utilizing available leads Review performance results via analytics dashboards and other sources to assess performance and make necessary adjustments in team initiatives, teammate coaching, etc. Successfully execute Performance Leadership routines, coaching teammates, and utilizing formal observations and branch performance metrics in order to manage and measure branch success Develop and maintain relationships with existing small business and mass affluent clients to continually retain/deepen those relationships, earn referrals, and achieve goals Promote and represent the bank through community involvement during and after business hours Support and implement initiatives for CRA and Fair Lending Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures. Ensure that all required training is successfully completed by the entire team Ensure branch follows bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of Conduct Talent Management and development: Interview and select candidates to fill branch positions Coach, train, and develop branch team through formal observations and coaching sessions Manage teammate performance development process including performance reviews Educate teammates on products, services, and digital capabilities Analyze reports to respond and coach accordingly Conduct performance counseling, including making and recommending disciplinary action decisions Ensure all teammates follow internal controls, operational procedures and risk management policies Organizational Relationship This position reports to the Market Leader Position Qualifications Education & Experience Bachelor's Degree or equivalent work experience required Five or more years retail banking experience required Previous lending experience required Three or more years of management experience in a sales environment preferred Possess or be able to obtain NMLS registration Knowledge & Skills Excellent client service skills Demonstrated leadership skills Excellent oral and written communication skills Ability to exercise sound business judgment Flexible, able to adapt to change Ability to travel based on business need Evening and weekend hours required based on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $53k-78k yearly est. 3d ago
  • Branch Experience Manager - SAMC | Full-Time

    Avadian Credit Union 3.6company rating

    Dothan, AL jobs

    The Branch Experience Manager at the SAMC Branch will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In this position, the employee will utilize service skills to deliver a delightful member and staff experience. Functions and Responsibilities: Manage branch staff including coaching, performance, and development. Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures. Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities. Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports. Work with management to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience. Monitor branch financial performance. Work on weekends and serve in a relief capacity at other branches when needed. Continuously recruit for future staff. Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words. Represent and promote Avadian in the communities we serve. Perform other duties as assigned. Requirements Significant financial service and sales experience is required. Must be proactive in maintaining member satisfaction and meeting member needs. Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism. Must work on weekends and serve in a relief capacity at other branches when needed. Experience: Minimum three years of similar or related experience preferred. Education: (1) College degree in business administration or related field preferred; or (2) high school diploma with extensive managerial experience at a financial institution. ------------------------------------ Please note - submitting a resume does not guarantee any future action by Avadian Credit Union. Avadian Credit Union is an Equal Opportunity Employer. Apply Avadian Credit Union - South Alabama Branches Jobs View All Jobs
    $42k-56k yearly est. 3d ago
  • Branch Experience Manager - Mobile| Full-Time

    Avadian Credit Union 3.6company rating

    Mobile, AL jobs

    The Branch Experience Manager at the Mobile Branch will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In this position, the employee will utilize service skills to deliver a delightful member and staff experience. Functions and Responsibilities: Manage branch staff including coaching, performance, and development. Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures. Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities. Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports. Work with management to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience. Monitor branch financial performance. Work on weekends and serve in a relief capacity at other branches when needed. Continuously recruit for future staff. Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words. Represent and promote Avadian in the communities we serve. Perform other duties as assigned. Requirements Significant financial service and sales experience is required. Must be proactive in maintaining member satisfaction and meeting member needs. Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism. Must work on weekends and serve in a relief capacity at other branches when needed. Experience: Minimum three years of similar or related experience preferred. Education: (1) College degree in business administration or related field preferred; or (2) high school diploma with extensive managerial experience at a financial institution. ------------------------------------ Please note - submitting a resume does not guarantee any future action by Avadian Credit Union. Avadian Credit Union is an Equal Opportunity Employer. Apply Avadian Credit Union - South Alabama Branches Jobs View All Jobs
    $42k-56k yearly est. 3d ago
  • Branch Manager

    First Mid Bank & Trust 4.0company rating

    Marshall, IL jobs

    Branch Manager Location: Marshall, IL At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. As a First Mid leader, a Branch Manager serves as a champion of this mission. Responsibilities include, but are not limited to: General: Oversees operational and sales function of larger volume branch or stand-alone banking centers in the individual market areas. Responsible for leading the team to ensure an exceptional customer and team member experience. Acts with confidence by answering customer questions and owning customer issues. Maintains a position of trust and responsibility by keeping all customer or team member information confidential. More community-focused, sales leader. Stays abreast of industry knowledge, regulations, and changing environment in the financial industry. Manages and ensures internal changes to processes and procedures are communicated and implemented. Communicates and ensures adherence to all bank initiatives, compliance, security, and operational policies and procedures as well as financial loss standards. May process consumer loan requests. Resolves customer concerns and issues when needed. Responsible for continual training of staff, which includes but is not limited to, sales, operation policy and procedures, customer service, product knowledge, risk management, and physical security. Maintains thorough product knowledge. Oversees the training of the Deposit Service team to operate the branch. Assigns and schedules staff to ensure optimum service coverage, even distribution of the workload and appropriate project delegation. Delegates various operations duties to the Assistant Branch Manager and/or branch staff while maintaining overall administrative responsibility. Meets with branch staff regularly (both 1:1 and in group meetings) to organize sales efforts, communicate procedural/product changes, and resolve issues to optimize branch performance and employee engagement. Establish regular coaching opportunities with each team member to review goals and highlight further personal development. Responsible for monitoring Branch income and annual budgeting. Selects, trains, supervises, and evaluates the branch staff to enhance individual productivity and enable them to function according to their respective . May be required to work in other First Mid Banking centers Sales: Works closely with Market Manager/Regional Deposit Manager and other business units in growing deposits, loans, and sales of other bank products. Identifies opportunities to expand and maintain existing consumer and business banking relationships, while displaying sales leadership. Develops goals for the retail team and accesses progress of the individuals and the branch to meet corporate initiatives. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. onsite presentations, business sales calls, community events, etc.) as directed. Communicates corporate initiatives to generate understanding from the team and connect to the Bank's values and culture. Demonstrates the ability to professionally represent First Mid in terms of appearance and verbal/written communication. Monitors the competitive environment by staying informed of changes in the financial services industry. Assesses competitors' rates and services, determines their impact on the branch, and informs the Direct Supervisor of their implications and opportunities. Qualifications Education: Bachelor's Degree preferred. Associate's degree in a related field and minimum 3 years of sales management experience with a proven track record of driving sales, both individually and as a leader of a sales team. Experience: Minimum 5 years of retail sales and customer service experience. Skills: Must be able to demonstrate an understanding of advanced math functions that will allow for the analysis of credit and financial information. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT HP123 Pay Range: $24.52 - $30.65 per hour Apply for this Position
    $24.5-30.7 hourly 3d ago
  • Branch Manager (Uptown)

    Onpath Federal Credit Union 3.8company rating

    Metairie, LA jobs

    At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: Competitive Compensation Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan Paid Vacation, Wellness, Sick Time, and more! Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. We are looking for a Branch Manager for our Kenner location. The salary range for this position is $58,920.89 to $73,651.12 based on skills and experience. This position is classified as On-site. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. PRIMARY FUNCTIONS: The Branch Manager is responsible for overseeing the daily operations of the branch, ensuring exceptional customer service, and achieving business goals. This role involves managing staff, enhancing customer relationships, and driving sales and service excellence. The Branch Manager is a leader who fosters a positive and productive work environment, aligning branch activities with the credit union's strategic goals. The Branch Manager will assist employees and all appropriate internal credit union partners. Conducts daily business interactions and maintains constant alignment with OnPath's mission, culture, and core values. Encourages others to act with mission, culture, and core values in mind always. Demonstrates initiative and sound judgment in the absence of specific direction from management. Ensures value through decision making that supports credit union goals and interests. Passionately displays a desire to build rapport and expand relationships with all members both internally and externally. Stays informed on OnPath's products and services to provide the right recommendations to the right members at the right time. Promotes and maintains a positive image of the credit union to peers, members, and communities we serve. Major Duties and Responsibilities: Ensures that branch is in compliance with regulatory requirements and internal policies by conducting regular audits and assessments to identify and mitigate risks. Stays informed of changes in laws, regulations, and industry standards that may impact branch operations. Monitors and manages branch performance metrics, including sales, member service, and operational efficiency, to drive consistent results. Implements and maintains best practices to enhance and uphold excellence in member service. Provides leadership, guidance, and support to branch staff to ensure branch operates in alignment with the Credit Union's strategic goals and objectives. Regularly conducts employee performance evaluations, set goals, and develops career development plans for branch staff to enhance their professional growth. Fosters a positive work environment that promotes teamwork, accountability, and continuous development. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Conducts required security meetings with staff to ensure compliance and safety. Opens and closes the building in accordance with set hours and tests security equipment quarterly. Orders currency according to policy. Ensures that branch staff consistently delivers a high level of service that meets or exceeds member expectations. Addresses and resolves member concerns promptly and satisfactorily, maintaining strong member relationships. Promotes and supports community involvement initiatives to enhance the Credit Union's presence and reputation. Regularly analyzes branch performance to identify opportunities for improvement and growth. Collaborates with District Branch Manager to develop and implement strategies that drive the achievement of branch goals. Experience: 2-5 years of similar or related experience, including preparatory experience Education/Certifications/Licenses: High school education or GED Interpersonal Skills A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Other Skills Strong decision-making skills, and high emotional intelligence is required. Proficiency in conflict resolution and effective delegation is essential. Exceptional time management and communication skills are vital, along with a commitment to fostering creativity, mentoring team members, and driving continuous improvement. Adaptability, customer focus, financial acumen, are also necessary for success in this role. ADA Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, view customer information, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 5 pounds and frequently lift and/or move up to 25 pounds. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Disclaimers Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OnPath FCU is an EOE/M/F/Disability/Veteran
    $58.9k-73.7k yearly 6d ago
  • Branch Manager

    First Mid Bank & Trust 4.0company rating

    Charleston, IL jobs

    Branch Manager Location: Charleston, IL At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. As a First Mid leader, a Branch Manager serves as a champion of this mission. Responsibilities include, but are not limited to: General: Oversees operational and sales function of larger volume branch or stand-alone banking centers in the individual market areas. Responsible for leading the team to ensure an exceptional customer and team member experience. Acts with confidence by answering customer questions and owning customer issues. Maintains a position of trust and responsibility by keeping all customer or team member information confidential. More community-focused, sales leader. Stays abreast of industry knowledge, regulations, and changing environment in the financial industry. Manages and ensures internal changes to processes and procedures are communicated and implemented. Communicates and ensures adherence to all bank initiatives, compliance, security, and operational policies and procedures as well as financial loss standards. May process consumer loan requests. Resolves customer concerns and issues when needed. Responsible for continual training of staff, which includes but is not limited to, sales, operation policy and procedures, customer service, product knowledge, risk management, and physical security. Maintains thorough product knowledge. Oversees the training of the Deposit Service team to operate the branch. Assigns and schedules staff to ensure optimum service coverage, even distribution of the workload and appropriate project delegation. Delegates various operations duties to the Assistant Branch Manager and/or branch staff while maintaining overall administrative responsibility. Meets with branch staff regularly (both 1:1 and in group meetings) to organize sales efforts, communicate procedural/product changes, and resolve issues to optimize branch performance and employee engagement. Establish regular coaching opportunities with each team member to review goals and highlight further personal development. Responsible for monitoring Branch income and annual budgeting. Selects, trains, supervises, and evaluates the branch staff to enhance individual productivity and enable them to function according to their respective . May be required to work in other First Mid Banking centers Sales: Works closely with Market Manager/Regional Deposit Manager and other business units in growing deposits, loans, and sales of other bank products. Identifies opportunities to expand and maintain existing consumer and business banking relationships, while displaying sales leadership. Develops goals for the retail team and accesses progress of the individuals and the branch to meet corporate initiatives. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. onsite presentations, business sales calls, community events, etc.) as directed. Communicates corporate initiatives to generate understanding from the team and connect to the Bank's values and culture. Demonstrates the ability to professionally represent First Mid in terms of appearance and verbal/written communication. Monitors the competitive environment by staying informed of changes in the financial services industry. Assesses competitors' rates and services, determines their impact on the branch, and informs the Direct Supervisor of their implications and opportunities. Qualifications Education: Bachelor's Degree preferred. Associate's degree in a related field and minimum 3 years of sales management experience with a proven track record of driving sales, both individually and as a leader of a sales team. Experience: Minimum 5 years of retail sales and customer service experience. ***Management experience is a must*** Skills: Must be able to demonstrate an understanding of advanced math functions that will allow for the analysis of credit and financial information. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123 Pay Range: $51,000 - $63,750 per year Apply for this Position
    $51k-63.8k yearly 3d ago
  • Branch Manager

    First National Bank of Pennsylvania 3.7company rating

    Brookfield Center, OH jobs

    Primary Office Location:7120 Warren-Sharon Road. Brookfield, Ohio. 44403.Join our team. Make a difference - for us and for your future. Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities: Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Manage and coach branch team and facility to ensure the branch is operating according to FNB standards. People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager. Facilities: ensure branch meets all quality standards through the direction and coaching of branch team. Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements. Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level BA or BS preferred. Experience in a related position. Knowledge of banking audit policies and procedures preferred. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $38k-53k yearly est. 5d ago

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