Guest Service Representative jobs at Mario Tricoci Hair Salons & Day Spas - 117 jobs

Customer Service Representative
LHH Us 4.3
Gurnee, IL jobs
LHH Waukegan, Illinois, United States (On-site) LHH Recruitment Solutions is seeking a Customer Service Representative at our manufacturing client in Waukegan, IL. The ideal candidate isa true B2B CSR role in manufacturing handling orders through creation of Purchase Orders through fulfillment to the customer. Looking for: Someone with some sort of previous customer service experience but doesn't have to be manufacturing or distribution focused B2B CSR - THIS IS A GREAT OPPORTUNITY TO BREAK INTO SUPPLY CHAIN FOR SOMEONE WHO IS VERY SHARP! Must be very sharp and able to pick up on nuance, go the extra mile and communicate w customers professionally over the phone and via email (will mainly communicate via email). Strong technical skills and able to pick on new systems. Self starter, quick learner. Job Description : The customer service representative (CSR) is responsible for verifying the accuracy and processing customer orders prior to placing the order into the ERP system. The CSR is expected to use independent analysis and judgment skills to answer customer inquiries or resolve problems related to the customer's account or order status via phone, email, or fax. This position requires collaborative efforts with the engineering, production, planning and shipping departments. With comprehensive experience the customer service representative can move into jobs that involve more skill and greater responsibility. Key Responsibilities: Review purchase orders for required information and review customer account notes for any necessary details prior to booking an order. Accurately enter customer purchase orders into the Oracle system. Generate and send Bluesnap/credit card payment links as needed. Monitor the shared Customer Service email to problem solve, answer inquiries and delegate as needed to support our customers both internal and external. Maintain close relationship with Engineering, Planning, Accounting, Production and Shipping to coordinate the timely shipments of product. Pull invoices, purchase orders and shipping paperwork for monthly and quarterly audits. Scan the daily shipping paperwork in the shared drive. Respond to inquiries and/or notify customers both internal and external for order status and possible delays. Use knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required. Utilize reporting tools as needed. Minimum Qualifications: Three years minimum experience with ERP systems. Proven customer service experience High school diploma required. Desired Qualifications: Excellent communication, interpersonal and organizational skills with emphasis on customer service. Ability to multitask and prioritize work schedule. Ability to take responsibility for quality and quantity of work performed. Ability to effectively write and read English. Excellent verbal and written communication skills. Strong problem solving skills and ability to react quickly to resolve problems. Strong attention to detail. Ability to work both independently and collaboratively as a team towards mutual objectives. Knowledge of MS Office Software. Oracle experience preferred. Must be able to work overtime as needed. Other duties assigned. Additional Details: Location Information: This position is located in Waukegan, Illinois , approximately midway between Chicago and Milwaukee. Located on the shores of Lake Michigan, Waukegan offers year-round special events and an emphasis on the arts. The historic Genesee Theatre hosts touring Broadway shows, along with headliner comedians and musical shows. Waukegan also features award-winning golf courses, parks and recreation, as well as an active charter fishing fleet sailing out of Waukegan Harbor. This is a place where big-city amenities and small-town charm combine to create a community that is culturally rich, economically secure and family friendly. Pay range and compensation package Compensation: $20-24 per hour Location: hybrid (2 days onsite and 3 days remote) Equal Opportunity Statement Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Pay Details: $20.00 to $24.00 per hour Search managed by: Bert Baloga Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20-24 hourly 13h ago

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Customer Service Representative
LHH Us 4.3
Fairfield, IL jobs
LHH Waukegan, Illinois, United States (On-site) LHH Recruitment Solutions is seeking a Customer Service Representative at our manufacturing client in Waukegan, IL. The ideal candidate isa true B2B CSR role in manufacturing handling orders through creation of Purchase Orders through fulfillment to the customer. Looking for: Someone with some sort of previous customer service experience but doesn't have to be manufacturing or distribution focused B2B CSR - THIS IS A GREAT OPPORTUNITY TO BREAK INTO SUPPLY CHAIN FOR SOMEONE WHO IS VERY SHARP! Must be very sharp and able to pick up on nuance, go the extra mile and communicate w customers professionally over the phone and via email (will mainly communicate via email). Strong technical skills and able to pick on new systems. Self starter, quick learner. Job Description : The customer service representative (CSR) is responsible for verifying the accuracy and processing customer orders prior to placing the order into the ERP system. The CSR is expected to use independent analysis and judgment skills to answer customer inquiries or resolve problems related to the customer's account or order status via phone, email, or fax. This position requires collaborative efforts with the engineering, production, planning and shipping departments. With comprehensive experience the customer service representative can move into jobs that involve more skill and greater responsibility. Key Responsibilities: Review purchase orders for required information and review customer account notes for any necessary details prior to booking an order. Accurately enter customer purchase orders into the Oracle system. Generate and send Bluesnap/credit card payment links as needed. Monitor the shared Customer Service email to problem solve, answer inquiries and delegate as needed to support our customers both internal and external. Maintain close relationship with Engineering, Planning, Accounting, Production and Shipping to coordinate the timely shipments of product. Pull invoices, purchase orders and shipping paperwork for monthly and quarterly audits. Scan the daily shipping paperwork in the shared drive. Respond to inquiries and/or notify customers both internal and external for order status and possible delays. Use knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required. Utilize reporting tools as needed. Minimum Qualifications: Three years minimum experience with ERP systems. Proven customer service experience High school diploma required. Desired Qualifications: Excellent communication, interpersonal and organizational skills with emphasis on customer service. Ability to multitask and prioritize work schedule. Ability to take responsibility for quality and quantity of work performed. Ability to effectively write and read English. Excellent verbal and written communication skills. Strong problem solving skills and ability to react quickly to resolve problems. Strong attention to detail. Ability to work both independently and collaboratively as a team towards mutual objectives. Knowledge of MS Office Software. Oracle experience preferred. Must be able to work overtime as needed. Other duties assigned. Additional Details: Location Information: This position is located in Waukegan, Illinois , approximately midway between Chicago and Milwaukee. Located on the shores of Lake Michigan, Waukegan offers year-round special events and an emphasis on the arts. The historic Genesee Theatre hosts touring Broadway shows, along with headliner comedians and musical shows. Waukegan also features award-winning golf courses, parks and recreation, as well as an active charter fishing fleet sailing out of Waukegan Harbor. This is a place where big-city amenities and small-town charm combine to create a community that is culturally rich, economically secure and family friendly. Pay range and compensation package Compensation: $20-24 per hour Location: hybrid (2 days onsite and 3 days remote) Equal Opportunity Statement Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Pay Details: $20.00 to $24.00 per hour Search managed by: Bert Baloga Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20-24 hourly 13h ago
Customer Service Representative
LHH Us 4.3
Buffalo Grove, IL jobs
LHH Waukegan, Illinois, United States (On-site) LHH Recruitment Solutions is seeking a Customer Service Representative at our manufacturing client in Waukegan, IL. The ideal candidate isa true B2B CSR role in manufacturing handling orders through creation of Purchase Orders through fulfillment to the customer. Looking for: Someone with some sort of previous customer service experience but doesn't have to be manufacturing or distribution focused B2B CSR - THIS IS A GREAT OPPORTUNITY TO BREAK INTO SUPPLY CHAIN FOR SOMEONE WHO IS VERY SHARP! Must be very sharp and able to pick up on nuance, go the extra mile and communicate w customers professionally over the phone and via email (will mainly communicate via email). Strong technical skills and able to pick on new systems. Self starter, quick learner. Job Description : The customer service representative (CSR) is responsible for verifying the accuracy and processing customer orders prior to placing the order into the ERP system. The CSR is expected to use independent analysis and judgment skills to answer customer inquiries or resolve problems related to the customer's account or order status via phone, email, or fax. This position requires collaborative efforts with the engineering, production, planning and shipping departments. With comprehensive experience the customer service representative can move into jobs that involve more skill and greater responsibility. Key Responsibilities: Review purchase orders for required information and review customer account notes for any necessary details prior to booking an order. Accurately enter customer purchase orders into the Oracle system. Generate and send Bluesnap/credit card payment links as needed. Monitor the shared Customer Service email to problem solve, answer inquiries and delegate as needed to support our customers both internal and external. Maintain close relationship with Engineering, Planning, Accounting, Production and Shipping to coordinate the timely shipments of product. Pull invoices, purchase orders and shipping paperwork for monthly and quarterly audits. Scan the daily shipping paperwork in the shared drive. Respond to inquiries and/or notify customers both internal and external for order status and possible delays. Use knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required. Utilize reporting tools as needed. Minimum Qualifications: Three years minimum experience with ERP systems. Proven customer service experience High school diploma required. Desired Qualifications: Excellent communication, interpersonal and organizational skills with emphasis on customer service. Ability to multitask and prioritize work schedule. Ability to take responsibility for quality and quantity of work performed. Ability to effectively write and read English. Excellent verbal and written communication skills. Strong problem solving skills and ability to react quickly to resolve problems. Strong attention to detail. Ability to work both independently and collaboratively as a team towards mutual objectives. Knowledge of MS Office Software. Oracle experience preferred. Must be able to work overtime as needed. Other duties assigned. Additional Details: Location Information: This position is located in Waukegan, Illinois , approximately midway between Chicago and Milwaukee. Located on the shores of Lake Michigan, Waukegan offers year-round special events and an emphasis on the arts. The historic Genesee Theatre hosts touring Broadway shows, along with headliner comedians and musical shows. Waukegan also features award-winning golf courses, parks and recreation, as well as an active charter fishing fleet sailing out of Waukegan Harbor. This is a place where big-city amenities and small-town charm combine to create a community that is culturally rich, economically secure and family friendly. Pay range and compensation package Compensation: $20-24 per hour Location: hybrid (2 days onsite and 3 days remote) Equal Opportunity Statement Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Pay Details: $20.00 to $24.00 per hour Search managed by: Bert Baloga Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20-24 hourly 13h ago
Customer Service Representative
Aegis Worldwide 4.2
North Aurora, IL jobs
We are seeking a Customer Service Representative to join a tenured, collaborative organization that is actively developing its next generation of leadership. This is a hands-on, tactical role focused on order entry, customer communication, and cross-functional coordination. The position supports the Customer Service Lead and plays a key role in ensuring a smooth customer experience from order placement through delivery. Key Responsibilities Communicate with customers via phone and email to respond to inquiries, place orders, and provide order updates Accurately enter and maintain customer orders, POs, and data in order entry systems Track orders through manufacturing and delivery; proactively update customers and internal teams Partner cross-functionally with Operations, Engineering, Sales, and Shipping to resolve customer issues Escalate issues as appropriate and follow standard operating procedures Develop and maintain working knowledge of company products and services Qualifications 2-3 years of customer service or inside sales experience Candidates with ~1 year of experience will be considered if coming from a manufacturing environment Manufacturing experience preferred; open to blue-collar environments such as warehousing or logistics Strong computer skills with experience in order entry, POs, and basic production/forecast planning concepts Comfortable spending a significant portion of the day working on a computer and managing data Nice to Have Associate's or Bachelor's degree (not required) Experience handling and de-escalating frustrated customers Inside sales experience or interest in growing into an inside sales role Why This Role This is a strong long-term opportunity within a stable organization that values tenure, training, and internal growth. The right candidate will have the chance to build a challenging and rewarding career as the company continues to invest in emerging leadership. Small-company atmosphere (≈ 80 total employees; ~20 office staff) with the backing of a larger organization - meaning you'll get autonomy without bureaucracy. Leadership is focused on growth and innovation: this group is looking for “new blood” - energetic, ambitious individuals who want to build a career path, not just fill a seat. Real potential for career advancement: start in customer service - evolve into inside sales, and possibly into broader management roles as leadership retires in the next 2-5 years. If you're energized by customer interaction, order management, and the opportunity to grow into sales and beyond - and you want to help shape the future of a stable, growing manufacturing business - we want to hear from you.
$27k-32k yearly est. 16h ago
Membership Center Representative
Addison Group 4.6
Rosemont, IL jobs
Job Title: Membership Center Representative Industry: Association Pay: $25 - $27 / Hour is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring a Membership Center Representative for our client, a professional association located in the Rosemont area. This opportunity supports a member-focused organization and offers a collaborative team environment. The role is ideal for someone who enjoys providing service-based customer support and a passion for assisting members, can keep up with a high volume of outreach, inquiries and technical needs. Job Description: The Membership Center Representative serves as a key point of contact for members and customers, handling inquiries via phone and email. This position supports membership services, registrations, subscriptions, and basic technical troubleshooting while ensuring a positive member experience. The role is contract-based through March and requires strong customer service and system navigation skills. MS Dynamics CRM experience is highly preferred! Key Responsibilities: Respond to incoming phone calls and emails from members, customers, and internal teams Assist with membership inquiries, registrations, subscriptions, dues, and refund requests Process payments and coordinate with internal finance teams as needed Provide Tier I technical support, including password resets, login assistance, and basic troubleshooting Support users with online resources, mobile applications, and virtual event access Maintain accurate and up-to-date member and customer records within CRM and ticketing systems Document inquiries, issues, and resolutions clearly and thoroughly Participate in outbound outreach or engagement campaigns as needed Assist with events, meetings, and promotional activities when required Collaborate with internal departments on projects during slower service periods Qualifications: Minimum of 3 years of customer service experience (association or membership-based experience preferred) Experience supporting customers via phone and email in a service-focused environment Small, close-knit team environment; ability to collaborate in a fast paced environment Proficiency in Microsoft Office and Microsoft Dynamics preferred or Salesforce Comfortable providing basic technical support to end users Strong communication, organization, and problem-solving skills Additional Details: Contract position through March Schedule: 37.5 hours per week, three days remote after training Business casual dress code Perks: Competitive hourly pay Benefits eligibility through Addison Group Opportunity to support a mission-driven organization Collaborative and supportive team environment Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$25-27 hourly 16h ago
Guest Services Rep Part Time-104020
ESa 4.7
Peoria, IL jobs
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists and responds to guest requests with diligent follow-through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. Setup, maintain, and takedown of breakfast display in timely manner. Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Engage in cross training in housekeeping and laundry areas to provide assistance as needed. Other tasks as assigned by the management team. . BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
$24k-29k yearly est. 1d ago
Customer Service Representative
Hawthorne Animal Hospital 4.0
Glen Carbon, IL jobs
Hawthorne Animal Hospital has been serving Glen Carbon, Edwardsville, and the St. Louis Metro East for over 65 years. Along with general practice care, our facility also provides 24/7 emergency and intensive care. The Veterinary Customer Service Representative creates the first impression of our hospital to our clients. This employee maintains a “client first” mentality, is a client/patient advocate, and assists in control of the overall flow of the hospital. What are we looking for in a Veterinary Customer Service Representative? A motivated team player An excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more. A dedicated individual who wants to learn about veterinary medicine. Someone who demonstrates compassion when helping our clients and their pets. Veterinary Customer Service Representative Job Overview: Schedule appointments Check in clients and patients, check out appointments Answering phone calls, including emergency calls. Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests. What are the qualifications needed for our Veterinary Customer Service Representative? Available to work 12 hour shifts that include full weekend and holiday availability. Must have a working knowledge of a multi line phone system and general office equipment and software Be able to pass a drug screen. Be comfortable interacting with clients in person and over the phone. Be able to remain calm during emergency client/patient situations. Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Employee Pet Wellness Program Referral Program Professional development assistance JOB CODE: CSR
$29k-37k yearly est. 60d+ ago
Guest Services Rep Part Time-104020
ESa 4.7
Naperville, IL jobs
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists and responds to guest requests with diligent follow-through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. Setup, maintain, and takedown of breakfast display in timely manner. Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Engage in cross training in housekeeping and laundry areas to provide assistance as needed. Other tasks as assigned by the management team. . BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
$25k-30k yearly est. 1d ago
Guest Services Rep Part Time-104020
ESa 4.7
Westmont, IL jobs
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists and responds to guest requests with diligent follow-through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. Setup, maintain, and takedown of breakfast display in timely manner. Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Engage in cross training in housekeeping and laundry areas to provide assistance as needed. Other tasks as assigned by the management team. . BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. Pay ranges for the following states only: California: $16.50 - $23.00 Colorado: $16.00 - $19.00 Illinois: $16.00 - $19.00 Minnesota: $16.00 - $19.00 New Jersey: $16.00 - $23.22 Washington: $16.66 - $21.10 Whitestone, NY: $19.17 - $20.52
$16.5-23 hourly 1d ago
Guest Services Rep Part Time-104020
ESa 4.7
Gurnee, IL jobs
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists and responds to guest requests with diligent follow-through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. Setup, maintain, and takedown of breakfast display in timely manner. Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Engage in cross training in housekeeping and laundry areas to provide assistance as needed. Other tasks as assigned by the management team. . BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
$25k-30k yearly est. 1d ago
Customer Service Representative Monday-Friday Full Time Elmhurst IL with Benefits, Paid Holidays, 40
CTI 4.7
Elmhurst, IL jobs
The Customer Service Representative (CSR) plays a critical role in coordinating customer orders from initiation through delivery. This position serves as the primary liaison between customers, sales representatives, and internal production teams to ensure accurate order processing, clear communication, and on-time delivery. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced manufacturing environment. This role requires strong communication skills, the ability to manage multiple priorities, and a customer-first mindset while supporting smooth production workflows. Essential Duties & Responsibilities Serve as the primary point of contact for customers and sales representatives regarding job specifications, pricing, and order status Receive, review, and verify incoming orders and customer-supplied materials for completeness and accuracy Confirm job details against estimates and obtain approvals for any changes or revisions Coordinate order scheduling and production with internal departments and external vendors as needed Maintain ongoing communication with customers throughout the production process, providing updates and resolving issues promptly Enter and maintain accurate job records in computerized order entry systems, including order logs and delivery priorities Respond to customer inquiries via phone, email, and in person related to quotes, artwork approvals, and production timelines Collaborate closely with the design team to coordinate artwork production and manage revision requests Monitor job progress and proactively expedite orders to meet customer deadlines Prepare packing slips, shipping documentation, and provide invoicing details to Accounts Receivable Attend company meetings and perform additional duties as assigned Qualifications High school diploma or equivalent required; Associate degree in Business or a related field preferred 3-5 years of customer service experience, preferably in a manufacturing or printing environment Strong organizational skills with exceptional attention to detail Ability to manage confidential information with discretion and professionalism Excellent verbal and written communication skills Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to learn ERP/accounting systems Skills & Abilities Strong problem-solving skills with the integrity to consistently do the right thing, even in challenging or unclear situations Clear, respectful communication style with strong listening skills and patience Adaptable and resourceful, demonstrating creativity and care in improving processes and solving problems Team-oriented mindset with a commitment to supporting coworkers and serving customers as one team High standards of performance with a drive for excellence in all tasks, large and small Ability to read and interpret blueprints and CAD drawings Strong math skills and practical understanding of manufacturing workflows Ability to work under pressure, meet deadlines, and adapt to changing priorities Professional appearance, positive attitude, and strong customer-focused mindset Physical Demands Ability to sit or stand for extended periods at a workstation Ability to lift up to 20 pounds Capability to bend, reach, and handle materials as needed Work Environment Standard office environment with occasional interaction on the production floor Moderate noise level Fast-paced, deadline-driven manufacturing environment requiring accuracy, efficiency, and strong customer service Our North Star We share a commitment to our North Star: enabling people to be their best every day-including our team members, customers, vendors, and the communities we serve.
$31k-37k yearly est. 23d ago
Medical Equipment Setup, CSR
TCH Group, LLC 2.9
East Alton, IL jobs
Offering $15.00 - $20.00 per hour This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD
$15-20 hourly 1d ago
Customer Service Representative
Banner Personnel Service 3.9
Oak Brook, IL jobs
Temp To Full-Time We are looking to hire multiple Contact Center Representatives in our Oakbrook Terrace location. These positions are needed immediately. ESSENTIAL DUTIES & RESPONSIBILITIES • Identify caller's needs and respond in an accurate and timely manner. When necessary, research and resolve problems; investigate and assist in the correction of errors. • Communicate effectively and efficiently. Provide excellent, high quality, customer service to members. • Maintain records and document call information as directed.. • Maintain current knowledge of the operation of all other departments. • Correspond appropriately to routine written inquiries and requests received via various electronic channels and respond on the appropriate messaging channel. . • Maintain a work progress that meets the service goals established by the Member Services Manager. • Communicate areas of difficulty and problems with supervisor and manager; communicate pending problems to appropriate staff • Adhere strictly to “Log-On” schedules • Special projects and other related duties when assigned • Support achievement of the organization's Journey of Excellence, Vision and Strategic Objectives. • Demonstrate willingness and agility to learn and utilize new tools for Contact Center technologies as they are implemented. Administrative • Provide administrative support to Member Services Department as needed. • Work with the Contact Center Analysts as needed for continuous process improvements. • Assist in clerical duties. • Other duties may be assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate degree plus 1 years of customer service or pension plan administration experience. (Preferred) OR One year of customer service experience. $22/hour 22.00
$22 hourly 60d+ ago
Customer Service Rep
TCH Group, LLC 2.9
Bensenville, IL jobs
Offering $15 to $20 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
$15-20 hourly 1d ago
Medical Equipment Setup, CSR
TCH Group, LLC 2.9
Galesburg, IL jobs
Offering $15.00 - $20.00 per hour. This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD
$15-20 hourly 1d ago
Front Desk / Reception / Personal Lines CSR
Cornerstone Agency 4.0
Morrison, IL jobs
Benefits: Simple IRA Health insurance Paid time off Training & development About Us: We are a friendly, customer-focused insurance agency specializing in personal lines coverage, commercial lines coverage, as well as farm and crop coverage. We take pride in creating a welcoming environment for our clients and providing exceptional service. We are looking for a professional, organized, and personable Front Desk Receptionist to join our team. Position Overview: The Front Desk Receptionist is the first point of contact for clients and visitors. This role is responsible for greeting customers, answering phone calls, assisting with basic service tasks, and supporting the Personal Lines team with daily office operations. The ideal candidate is reliable, customer-service driven, and comfortable in an office environment. YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.
$30k-37k yearly est. Auto-Apply 30d ago
Customer Service Representative
Roto-Rooter Services Company 4.6
Lombard, IL jobs
Call Center Customer Service Representative, 2 nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. The pay range for this position is $16.00-$18.00, depending on experience. This position will require 3-4 weeks of training during the first shift before the schedule will be completely second shift scheduling. Responsibilities Hiring immediately for second shift, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter's Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight. Be the first point of contact with our customers. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems. Data entry, including customer contact information and relevant details concerning their plumbing problems. Schedule a service call based on customer's availability and convenience. Discuss additional services and products we have available that may be helpful. Be a trusted informational resource for Roto-Rooter customers. Requirements Bilingual skills are a plus! Strong customer service focus AS400 knowledge is preferred Prior call center experience is helpful Able to work in a fast-paced environment Excellent oral and written communication skills A working knowledge of Microsoft Word and Excel programs Self-starter who is organized and thorough with attention to detail Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags #LI-DV1 CCC1 #LI-ONSITE
$16-18 hourly Auto-Apply 60d+ ago
Customer Service Representative
Roto-Rooter 4.6
Lombard, IL jobs
Call Center Customer Service Representative, 2 nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. The pay range for this position is $16.00-$18.00, depending on experience. This position will require 3-4 weeks of training during the first shift before the schedule will be completely second shift scheduling. Responsibilities Hiring immediately for second shift, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter's Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight. Be the first point of contact with our customers. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems. Data entry, including customer contact information and relevant details concerning their plumbing problems. Schedule a service call based on customer's availability and convenience. Discuss additional services and products we have available that may be helpful. Be a trusted informational resource for Roto-Rooter customers. Requirements Bilingual skills are a plus! Strong customer service focus AS400 knowledge is preferred Prior call center experience is helpful Able to work in a fast-paced environment Excellent oral and written communication skills A working knowledge of Microsoft Word and Excel programs Self-starter who is organized and thorough with attention to detail Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags #LI-DV1 CCC1 #LI-ONSITE Not ready to apply? Connect with us for general consideration.
$16-18 hourly Auto-Apply 60d+ ago
Front Desk Customer Service Representative
Evanston 4.2
Evanston, IL jobs
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Schedules and manages birthday/pool parties. Supervises private party staff. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack area and provides guidance to Snack Shack staff. Checks voicemail and email correspondence and responds in a timely manner. Updates informational displays with accurate and timely promotions and literature. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Makes collection calls to resolve open account problems. Prepares twice daily student lesson schedules for use by instructors and management staff. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: CPR, First Aid and AED certification required. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
$30k-38k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Banner Personnel Service 3.9
Chicago, IL jobs
Temp The Dispatcher provides support on internal communications, provides customer service to patrons to help resolve inquiries, complaints, etc. in a positive manner, and provides Analyze calls taken by outsourced call center team for information accuracy and level of customer service provided. Responsible for maintaining an accurate and up-to-date record of completed paybox repairs. This includes data entry for completed repairs. Act as a customer service liaison to patrons regarding operational inquiries, questions, refunds, etc. via email communications. Communicate with customers on an as needed basis. Communicate with co-workers and management to remain up to date on any information regarding the system that may need to be relayed to callers (system issues, system updates, etc.). Communicate interdepartmentally regarding discovered system issues needing repair or further investigation on how the issue affects the meter system. Other related duties as assigned. Requirements: Education: High school diploma or GED required. Experience: 3+ years call center or customer service experience Skills: Ability to communicate professionally and effectively. Excellent phone, organizational and interpersonal skills. Strong Microsoft Office and computer skills. Ability to speak, read, and comprehend the English language; Bi-lingual abilities are a plus. Must be open to feedback, differing opinions and other points of view. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement. Excellent teambuilding and interpersonal skills. 17.55
$29k-35k yearly est. 60d+ ago