Mark43 jobs - 25 jobs

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with modern technologies that improve the safety and quality of life for all. We are a cloud-based public safety platform and design powerful, scalable, and elegant software products that set a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Product Designers at Mark43 lead strategically, integrate various systems, champion design ideation, simplify complex workflows by collaborating with stakeholders, advocate for users, and deliver impactful designs for direct users in law enforcement agencies. You will be focusing on one product area, but have an impact on a breathe of various product areas including Computer Aided Dispatch, Records Management, Advanced Analytics/Insights, and mobile applications. We're looking to have a designer with 7+ years of professional software product design experience, including deep and demonstrable expertise in managing their work autonomously. At Mark43, You will own the 0-1 product design process by conducting research, designing solutions from insights, iterating based on data, and collaborating closely with product and engineering to deliver best-in-class products. You will collaborate with cross-functional teams to facilitate design thinking and innovation. You will lead design solutions for law enforcement, EMS, firefighters, other first responders, and 911 dispatchers. The design focus will be on enhancing public safety, improving their focus, and minimizing cognitive load through effective information design, intuitive visual designs, dynamic animations, and responsive feedback mechanisms. You will design across devices-ranging from multi-panel workstations to in-vehicle laptops, tablets, and mobile apps across various environments. Experience with responsive design, map interactions, and multimodality is nice to have. You will proactively standardize design across the team for conducting feedback, planning roadmaps, and supporting engineering to drive the work forward. You will present design solutions to our customers and leadership teams, actively seeking feedback, and iterating quickly. You care deeply about product craftsmanship while efficiently prioritizing and completing design tasks, e.g., in Figma, and contribute to design systems and consistent pattern libraries. You will drive AI/ML across the product portfolio, from adoption in design methodologies to advancing adoption in the product. You will guide discovery ownership process including understanding the problem, conducting user research, generating ideas, collaborating cross-functionally and maintain design consistency. Must have: 7+ years of professional product design experience 3+ years of designing complex enterprise SaaS products Experience leading qualitative and quantitative UI/UX/user research Experience with end-to-end design and shipping products Ability to work in a fast-paced environment Nice to have: Experience working in law-enforcement, fire, or EMS software is a plus Experience co-designing with customers Experience designing features for situational awareness Excellent visual design and presentation skills Understanding of native iOS and Android applications is helpful Experience with AI/ML technologies People who thrive on our team also tend to share the following characteristics: Humble, open, and curious. You recognize that no one is perfect, and you will often be wrong, and you are excited about listening and learning being a big part of your job. Attentive, active listeners. You are interested in what others have to say and illustrate your interest with your actions. Enthusiastic collaborators. You understand that the best outcomes are achieved through shared ownership and seek to spread knowledge and expand participation rather than restrict it. Comfortable with uncertainty. You know that sometimes problems and situations cannot be simplified or fully understood and are at ease working within this type of haziness. Passionate about personal growth. You view mistakes as opportunities for learning and want to grow as a designer, colleague, and person. As a Product & Design team member, you will be contributing to critical public safety solutions. Your designs will directly impact communities and agencies. You can expect to work with team members who value ideas over ego and embrace diversity of thought. You'll work in a remote-friendly environment where your health and well-being are prioritized through health, dental, and vision plans for employees and their families, as well as unlimited paid time off, sabbaticals, and competitive parental leave benefits. We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $150,000 to $200,000 plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k. Please be aware that a candidates experience level and geographic location will be used to determine a competitive base salary. The higher end of this range is applicable to experienced candidates in the New York metro and Bay Area. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ********************* requesting the accommodation.

We're Karat, the world's largest interviewing company. Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat's system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world. Come join our Product team Our Product team is committed to driving forward Karat's mission to make interviews predictive, fair, and enjoyable. We are focused on providing deeper value to engineering and talent leaders, hiring managers, recruiters, candidates, and Interview Engineers. What you will do As Principal Product Manager for Data Products, you will lead the development of industry-defining benchmarking and analytics products that leverage the 400k+ interviews Karat has conducted to transform how companies understand and measure technical talent. Working directly with the VP of Product, you'll leverage deep customer empathy and strategic product thinking to build data products that establish Karat as the definitive measure of talent, while collaborating across engineering, data science, design, and go-to-market teams to deliver transformative solutions. Product Strategy & Innovation: Define the roadmap for data products; evaluate how we should leverage our extensive interview dataset to create industry-leading benchmarking and analytics products; collaborate with leadership to shape Karat's strategy as the definitive measure of talent in the evolving technical assessment market. Product Development & Execution: Lead development of innovative data and benchmarking products; prioritize features based on customer needs and business objectives; partner with engineering, data science, and UX teams to deliver sophisticated yet intuitive analytics experiences. Analytics & Insights: Transform our extensive interview dataset into actionable benchmarking products; design products that provide customers with industry insights and competitive intelligence; develop frameworks for measuring and comparing talent across roles, levels, and interview formats. Market & Customer Focus: Interface with customer executives to capture critical feedback; monitor performance metrics and identify improvement opportunities; partner with Go-to-Market teams on expansion strategies; develop compelling business cases for monetizing new offerings. Cross-Functional Leadership: Collaborate with data science teams on advanced analytics methodologies; ensure seamless integration with existing customer workflows; evaluate market positioning of current offerings. The experience you will bring 8+ years of product management experience working on B2B offerings, with demonstrated expertise in shipping external monetizable products to technical audiences Demonstrated experience defining, launching, selling, and scaling successful products with proven business impact, ideally from the ground up Successful experience in executive presentations, ability to communicate the business value of complex products, and gain executive buy-in Strong analytical skills with experience building customer-facing analytics products Demonstrated ability to work with large datasets and translate data insights into customer-facing products Experience designing products that help customers understand and act on complex data relationships Ability to engage with senior leaders at large enterprises on topics related to talent benchmarking, workforce analytics, and industry standards Excellent communication skills; able to explain complex concepts to diverse stakeholders and lead cross-functional teams This position is only available to candidates residing in the following U.S. states: CA, CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, NY, OR, PA, RI, SC, TX, VA, and WA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time. Immigration sponsorship is not available. Benefits of joining Karat in the United States All U.S.-based offers include a competitive salary in local currency and Karat-granted stock options. We're proud of our additional offerings, and highlight some of our team's favorites below. Benefits / Wellness: Benefits are available for all full-time, U.S. employees Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents) Medical (Regence PPO and HDHP available) HSA employer contribution for those enrolled in the HDHP medical plan Dental and Vision (Guardian) 100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance Optional Life Insurance available Flexible Savings Account (Healthcare) 401(k) match of 4% 100% employer-paid mental wellness support via Spring Health for employees and eligible dependents 10 therapy sessions per year at no cost to employee 10 coaching sessions per year at no cost to employee Time Off: U.S. Time Off Policies Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year Wellness (Sick & Mental Health): three (3) work weeks available per year Karat ‘No Questions Asked' Leave: one (1) work week per calendar year Other: Bereavement, Jury Duty, LOA, etc. available as-needed U.S. Parental Leave: 24 weeks 16 weeks: full-out, full pay 8 weeks: “Karat Phase-Back” 20 hours per week, full pay U.S. Holidays U.S. Holiday Schedule available here: 10 days Karat Summer Break: 5 days - July Karat Winter Break: 5 days - December U.S. Compensation Varies by Geographic Location At Karat, salary ranges for each U.S.-based position are determined by the employee's work location. We structure our compensation into geographic tiers based on market data and regional economic factors. Please refer to our geographic classification document to view which tier applies to your location. If your area isn't included in our classification system, please connect with your Recruiter for specific details. These geographic classifications may be adjusted periodically. Base Salary (GeoLo 1)$206,000-$230,000 USDBase Salary (GeoLo 2)$185,400-$207,000 USDBase Salary (GeoLo 3)$164,800-$184,000 USDBase Salary (GeoLo 4)$144,200-$161,000 USD Additional Information By applying for a position, you consent to the processing of your personal data in accordance with Karat's Employee and Contractor Privacy Notice found here. Statement of Inclusivity In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat. We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply. If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.

At Mark43, our mission is to empower communities and their governments with innovative SaaS technologies that enhance safety and quality of life for all. We are dedicated to creating powerful, scalable, and elegant software that sets a new standard for law enforcement tools and technology. Our diverse users inspire us to foster an inclusive environment, and we are committed to embracing diversity of thought and experience within our team. We are seeking an experienced Commercial Counsel to join our small but mighty legal team. In this role, you will be a key driver of deal closure and revenue growth, providing strategic legal guidance across all commercial transactions, contracts, and partnerships. In this fast-paced and lean environment, it is crucial that you are a diligent, nimble, and motivated self-starter who is comfortable with ambiguity and enjoys crafting creative solutions. You will work closely with the sales and, business development teams, along with senior leadership, to negotiate, execute, and finalize transactions that align with Mark43's growth objectives. This role is critical to ensuring timely and effective contract execution while mitigating legal risks, enabling the company to expand its impact on public safety technology and accelerate its commercial success. What you can expect to work on: Contract Negotiations & Review: Lead and manage negotiations, drafting, and reviewing of a wide variety of commercial contracts: primarily SaaS agreements with government customers, but also channel and technology partner and vendor, agreements. Commercial Transactions: Provide day-to-day legal support and guidance on commercial transactions, advising internal stakeholders on legal risks, opportunities, and strategies. Compliance & Risk Management: Work with teams across Mark43 to ensure compliance with existing agreements, and more generally with laws, regulations, and industry standards applicable to the public safety and government technology sectors. Collaboration with Key Stakeholders: Partner with sales, product, finance, and operations teams to advise on legal implications of business strategies, deal structures, and business development efforts. Training & Guidance: Educate internal stakeholders on relevant legal issues, best practices, and risk management strategies related to contracts, data privacy, intellectual property, and other commercial matters. Legal Strategy: Contribute to Mark43's long-term strategic planning, helping identify and mitigate legal risks while supporting business growth and expansion into new markets. Opportunities for Growth: Expand your skillset and take on new responsibilities outside your traditional areas of expertise. What we expect from you: Strong alignment with our mission: A deep passion for using technology to enhance public safety and support government agencies. 5+ years of relevant legal experience, preferably with 2+ years in-house at a technology or SaaS company. B2B SaaS experience: Extensive experience drafting, negotiating, and managing contracts related to B2B SaaS products, including subscription-based agreements, licensing agreements, and enterprise-level contracts. Experience selling into government entities: Proven track record of supporting legal transactions and contract negotiations in the public sector, including familiarity with government procurement processes and federal, state and local regulatory compliance. Channel partner contracting experience: Expertise in setting up contractual relationships with channel partners, such as resellers, distributors, and systems integrators. Experience as an in-house legal generalist (i.e. corporate, employment, compliance) preferred Strategic thinker with practical solutions: Ability to identify and address legal risks while providing creative, business-minded solutions. Strong communication skills: Ability to communicate complex legal concepts clearly to non-legal stakeholders, especially cross-functional teams. Ability to handle multiple priorities: Comfortable working in a fast-paced environment with the ability to manage multiple projects simultaneously, sometimes out of your area of comfort and expertise. Juris Doctor (JD) in good standing and licensed to practice law in at least one state. Residence within the tri-state area preferred, with occasional travel required. Remote-work friendly. What you can expect from us: Collaboration with cross-functional teams: Work closely with sales, product, engineering, and marketing teams to help shape Mark43's business operations. Opportunity to make a direct impact: Help build and scale a mission-driven company that enables first responders and public safety agencies to better serve their communities. A culture of respect and innovation: Your ideas and expertise will be valued as part of an inclusive and supportive team. Commitment to growth and development: We offer professional development opportunities to help you grow within the legal field and beyond. Work-life balance: Enjoy a flexible work environment that values balance and wellness, while still making an impact on important social issues. Mark43 is dedicated to improving public safety and empowering law enforcement agencies with the tools they need to serve their communities more effectively. If you're excited about contributing to a mission-driven company and leveraging your legal expertise to make a difference, we'd love to hear from you. We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $175,000-$225,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k plan. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labor markets.

Employment Type: Full-Time Compensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary As an AI Product Specialist, you will be an important member in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect out of our OneStream solutions. Additionally, you will help generate documentation in the form of solution guides and how-to guides, along with building and maintaining information management processes that are pivotal to ensuring our end users can get the most out of our AI capabilities. The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities. Primary Duties and Responsibilities * Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found. * Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants. * Participate in daily standups to cover the status of a product release cycle. * Participate in on call rotation. * Suggest product enhancements that can improve the overall user experience of our AI solutions. * Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies. * Contribute to existing solution guides, how-to guides, and other customer-facing documentation. * Contribute to the refinement of existing documentation management procedures * Contribute to the creation of test plans for new solutions. * Train new team members in how to fulfill the role of a product specialist. Required Education and Experience * Bachelors Degree or similar work experience. * Experience with AI tools and frameworks. * Knowledge of machine learning algorithms, data analysis and programming. * Experience working in a cross-functional team. Preferred Education and Experience * Experience with coding. * Experience working with a development team. Knowledge, Skills, and Abilities * Must be a self-starter, continuously learning how our AI solutions work. * Excellent written and verbal interpersonal skills. * Interest in continuous learning opportunities as the AI space continues to evolve. * Comfortable with minimal direction. * Comfortable working in evolving processes. * Constantly seeks ways to improve existing processes with technology. * Interest in growing into other roles and opportunities in our team AI consulting, AI development. * Excellent organization, scheduling, project management, and multi-tasking skills. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team * Transparency around corporate structure, salary, and benefits. * Core value of customer success. * Variety of project work (not industry-specific). * Strong culture and camaraderie. * Multiple training opportunities. Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: * Excellent Medical Plan. * Dental & Vision Insurance. * Life Insurance. * Short & Long Term Disability. * Vacation Time. * Paid Holidays. * Professional Development. * Retirement Plan. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-REMOTE #LI-TO1

We're Karat, the world's largest interviewing company. Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat's system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world. Come join our Design team Our Design team is committed to creating industry-leading user experiences that help Karat deliver on its purpose of unlocking opportunity. What you will do As a Lead Product Designer at Karat, you'll drive major design initiatives that shape our product direction and user experience. You'll have significant cross-functional influence, setting standards and patterns that elevate our entire design practice. Your strategic thinking will impact both immediate product decisions and long-term design vision. Drive major design initiatives that span multiple product areas and significantly impact business outcomes, leading cross-functional teams through complex design challenges. Lead and scale our design system, establishing governance, documentation, and adoption processes that ensure consistency and efficiency across all product touchpoints. Partner with Product and Engineering leadership to integrate design thinking into organizational strategy and roadmap planning, influencing product decisions at the leadership level. Plan and execute strategic user research that informs product direction and business strategy, using data and analytics to measure design impact on business metrics. Mentor and develop designers across all levels while leading design critiques and establishing feedback cultures that elevate the entire team. Lead cross-functional ideation sessions for complex problems, creating solutions at the intersection of design, business objectives, and technology that advance design-driven initiatives. The experience you will bring 7+ years of professional experience as a Product Designer, with demonstrated progression in scope and impact, including a portfolio showcasing strategic thinking and design leadership Proven track record of driving major design initiatives that significantly impacted business outcomes, with experience establishing design processes or standards in growing organizations Familiarity/experience with leveraging AI, automation, and emerging technologies in design, including creating AI-driven features with awareness of ethical considerations Demonstrated ability to influence product strategy and business decisions through design expertise, including experience leading cross-functional teams and building consensus among diverse stakeholders Advanced experience in user research methodologies and strategic research planning, with proven ability to balance competing priorities and make strategic trade-offs Expert-level proficiency in design tools and systems with experience scaling design operations, plus a strong understanding of technical constraints and development processes Proven experience mentoring and developing design talent across multiple levels, with strong communication and presentation skills for senior leadership and executive teams This position is only available to candidates residing in the following U.S. states: CA, CT, Washington D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, NY, OR, PA, RI, SC, TX, VA, and WA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time. Immigration sponsorship is not available. Benefits of joining Karat in the United States All U.S.-based offers include a competitive salary in local currency and Karat-granted stock options. We're proud of our additional offerings, and highlight some of our team's favorites below. Benefits / Wellness: Benefits are available for all full-time, U.S. employees Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents) Medical (Regence PPO and HDHP available) HSA employer contribution for those enrolled in the HDHP medical plan Dental and Vision (Guardian) 100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance Optional Life Insurance available Flexible Savings Account (Healthcare) 401(k) match of 4% 100% employer-paid mental wellness support via Spring Health for employees and eligible dependents 10 therapy sessions per year at no cost to employee 10 coaching sessions per year at no cost to employee Time Off: U.S. Time Off Policies Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year Wellness (Sick & Mental Health): three (3) work weeks available per year Karat ‘No Questions Asked' Leave: one (1) work week per calendar year Other: Bereavement, Jury Duty, LOA, etc. available as-needed U.S. Parental Leave: 24 weeks 16 weeks: full-out, full pay 8 weeks: “Karat Phase-Back” 20 hours per week, full pay U.S. Holidays U.S. Holiday Schedule available here: 10 days Karat Summer Break: 5 days - July Karat Winter Break: 5 days - December U.S. Compensation Varies by Geographic Location At Karat, salary ranges for each U.S.-based position are determined by the employee's work location. We structure our compensation into geographic tiers based on market data and regional economic factors. Please refer to our geographic classification document to view which tier applies to your location. If your area isn't included in our classification system, please connect with your Recruiter for specific details. These geographic classifications may be adjusted periodically. Base Salary (GeoLo 1)$185,000-$200,000 USDBase Salary (GeoLo 2)$166,500-$180,000 USDBase Salary (GeoLo 3)$148,000-$160,000 USDBase Salary (GeoLo 4)$129,500-$140,000 USD Additional Information By applying for a position, you consent to the processing of your personal data in accordance with Karat's Employee and Contractor Privacy Notice found here. Statement of Inclusivity In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat. We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply. If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We're looking for a Director of Commercial Operations to scale our Go-To-Market (GTM) and deal operations, reporting to the VP of Revenue & Customer Operations. This leader will shape and scale our commercial engine by overseeing strategic deal execution, pricing governance, end-to-end deal life cycle processes and systems, and process optimization. You'll be a key connector between Sales, Account Management, Legal, Finance, Product Marketing, Product, Sales Ops, and Customer Success, making it easier to do business with Mark43 and helping us grow responsibly and predictably. The Director of Commercial Operations will own the end-to-end commercial execution engine that enables the company to win, structure, and close business efficiently and responsibly. This role sits at the intersection of Sales, Legal, Finance, Deal Desk, and Operations, ensuring that commercial deals are structured to support growth, mitigate risk, and scale sustainably. This leader is responsible for translating commercial strategy into repeatable processes, clear ownership, and disciplined governance across the deal and Q2C lifecycle -from opportunity intake through execution, expansion, and renewal. What You'll Do If you were on our team last week, you might have: Partnered with Sales and Finance to define commercial guardrails for a complex, multi-year government procurement Developed streamlined approval workflows to reduce deal cycle time and increase transparency Identified and launched frameworks and programs aimed at reducing time to quote and time to contract Collaborated with Product Marketing to define pricing guidance for a new product launch Identified enhancements to our Salesforce and CPQ Facilitated a retrospective on sales-to-onboarding handoffs and rolled out an improved framework for customer transitions Resolve issues arising from non-standard deals or situations escalated to leadership As Director of Commercial Operations, you will: Partner with Sales, Finance, Legal, and GTM leadership to define and operationalize commercial deal strategy aligned to business priorities. Act as the connective tissue between Sales, Legal, Finance, Sales Ops, and Services to eliminate friction and ambiguity in commercial execution. Lead and scale our deal enablement processes and teams, Deal Desk function, enabling efficient, compliant, and customer-friendly deal execution Champion ease of doing business-both for internal teams and external buyers Translate strategic business goals into tactical process improvements across our GTM motion Identify bottlenecks, compliance risks, and inefficiencies in deal workflows. Design and implement scalable processes, templates, playbooks, and approval frameworks. Partner with RevOps, Finance, Legal, Deal Desk, and IT on tooling strategy (CRM, CLM, pricing, contract vehicle tracking). Provide strategic guidance on deal structure, pricing constructs, contract vehicles, and risk tradeoffs for complex or non-standard deals. Work with Deal Desk to drive consistency and predictability in deal cycle times and approval paths Establish standardized intake, review, approval, and execution workflows for commercial deals. Success Metrics Reduced deal complexity and deal cycle times and SLAs Improve Speed to Revenue without Sacrificing Quality: Improved order quality, compliance, and risk visibility Increased Sales satisfaction and confidence in commercial support Clear governance and ownership across the commercial lifecycle Scalable processes that support growth without increasing friction (Standardize where Possible, Flex where Needed) What You'll Need We're looking for a Director with 8+ years of experience in commercial operations, sales strategy, or GTM enablement. You've led teams, worked across executive stakeholders, and built operational systems that scale. Public sector or enterprise SaaS experience is required. You'll be successful here if you: Lead with clarity. You distill complex problems into actionable plans and communicate with precision. Operate cross-functionally with ease. You work well with Sales, Legal, Product, and Finance-and know how to balance their needs. Thrive in ambiguity. You're a builder who likes to create structure where none exists. Bring a systems mindset. You think about processes, incentives, and data holistically-and design with scale in mind. Where You'll Work This role is remote-friendly for candidates based in approved U.S. states. We also have offices in New York City and, Boston for those who prefer hybrid or in-person work. We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $185,000- $260,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k plan. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labor markets. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ********************* requesting the accommodation.

We're Karat, the world's largest interviewing company. Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat's system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world. Come join our IT team Our Information Technology team is committed to empowering Karat users to operate efficiently, securely, and with operational excellence. We partner with all internal teams to ensure each Karateer has the up-to-date tools, systems, and support available. What you will do As an IT Support Specialist at Karat, you will be the dependable "first responder" to end-users, tackling the daily IT work that keeps the company moving. You will focus on the essentials: resolving tickets, prepping laptops, and maintaining accurate inventory, while demonstrating the curiosity to learn why issues happen. We are looking for someone who masters the basics quickly, takes pride in "closing the loop," and is eager to earn more responsibility by spotting ways to improve our daily operations. To ensure consistent helpdesk coverage, this is an hourly role with a fixed schedule of 8:30 am to 5:00 pm PT, Monday through Friday. Deliver outstanding "white glove" helpdesk support across the company, acting as the primary face of IT to ensure users have what they need to be successful, productive, and happy. Manage the full lifecycle of IT assets, including procurement (purchasing), accurate inventory tracking, shipping logistics for remote hires, and coordinating repairs/returns. Respond to and resolve technical issues within SLAs using Jira and Confluence, prioritizing high-impact issues effectively. Diagnose and resolve hardware and software issues across a variety of systems, including Mac and Windows machines, mobile devices (MDM), and video conferencing equipment (Zoom Rooms). Own the IT side of employee onboarding and offboarding, working closely with the People team to ensure a seamless experience for new hires and secure offboarding for departures. Ensure the internal IT knowledge base is accurate by regularly maintaining and updating documentation on team procedures, enabling end-users to "self-serve" where possible. Execute small-scope projects once approved to help our operations scale efficiently, such as refining the onboarding checklist or auditing our software license usage. Complete monthly system audits (access reviews, configuration checks) to help maintain SOC 2 compliance status. Provide robust remote troubleshooting for our distributed team, while supporting the Seattle HQ with in-person assistance on an as-needed basis (e.g., AV maintenance, physical inventory). The experience you will bring 2+ years of experience in an IT Support or IT Operations role, with demonstrated success operating in an unstructured environment that requires out-of-the-box thinking A track record of proactive problem-solving; you don't just solve something at face-value, you investigate why the issue happened and suggest smarter workflows to prevent it in the future Strong organizational and communication skills; able to work cross-functionally and with external vendors to deliver high-quality results on time Technical proficiency with mac OS and Windows environments, as well as common SaaS tools (Google Workspace, Slack, Zoom, Okta, Jira/Confluence) Comfortable wearing many hats; you can adapt quickly and keep things moving in a dynamic environment This position is only available to candidates residing in the following U.S. states: CO, CT, Washington D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, OR, PA, RI, SC, TX, VA, and WA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time. Immigration sponsorship is not available. Compensation Varies by Geographic Location At Karat, salary ranges for each U.S.-based position are determined by the employee's work location. We structure our compensation into geographic tiers based on market data and regional economic factors. Please refer to our geographic classification document to view which tier applies to your location. If your area isn't included in our classification system, please connect with your Recruiter for specific details. These geographic classifications may be adjusted periodically. Base Salary (GeoLo 2)$29.85-$35.59 USDBase Salary (GeoLo 3)$26.54-$31.63 USDBase Salary (GeoLo 4)$23.22-$27.68 USD Additional Information By applying for a position, you consent to the processing of your personal data in accordance with Karat's Employee and Contractor Privacy Notice found here. Statement of Inclusivity In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat. We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply. If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.

We're Karat, the world's largest interviewing company. Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat's system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world. Come join our Engineering team Our Software Engineering team is dedicated to building the world's most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike. What you will do As a Software Engineer (SWE1 or SWE2) at Karat, you will work to create new products that aid in Karat's mission. Your work will be the bridge between users and technology, ranging from engineering work that harnesses modern technologies to complex product thinking to help us solve the intricate problems we encounter every day. Your work will span both technical and non-technical facets. Write clean, scalable services, frontend components, APIs, and backend code using modern languages and frameworks (GraphQL, Ruby on Rails, Node.js, TypeScript). Harness AI to develop code quickly, prototype changes, and work across the entire tech stack to implement features that users interact with every day. Collaborate cross-functionally with Data Scientists, Designers, Product Managers, and Software Engineers to build robust and easy-to-use products and customer-facing workflow tools. Help monitor our 24/7 interviewing machine and keep Karat's services available. Maintain the high technical quality bar Karat sets; develop effective processes to ensure our products have high-quality code and minimal defects. Remain flexible enough to handle the unknowns that come with fast company growth. The experience you will bring Professional (post-grad, post-intern) experience writing code in at least one of the following programming languages, building web applications using modern best practices TypeScript, Ruby on Rails, React, or similar modern frameworks and languages Experience or strong interest in using AI and code generation tools to accelerate development Experience working on a collaborative engineering team developing products Eager to learn new technologies and dive into solving complex product problems with the team Strong analytical and problem-solving skills with excellent cross-functional communication abilities; can translate technical concepts for diverse stakeholder This position is only available to candidates residing in the following U.S. states: CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, OR, PA, RI, SC, TX, VA, and WA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time. Immigration sponsorship is not available. Benefits of joining Karat in the United States All U.S.-based offers include a competitive salary in local currency and Karat-granted stock options. We're proud of our additional offerings, and highlight some of our team's favorites below. Benefits / Wellness: Benefits are available for all full-time, U.S. employees Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents) Medical (Regence PPO and HDHP available) HSA employer contribution for those enrolled in the HDHP medical plan Dental and Vision (Guardian) 100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance Optional Life Insurance available Flexible Savings Account (Healthcare) 401(k) match of 4% Time Off: U.S. Time Off Policies Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year Wellness (Sick & Mental Health): three (3) work weeks available per year Karat ‘No Questions Asked' Leave: one (1) work week per calendar year Other: Bereavement, Jury Duty, LOA, etc. available as-needed U.S. Parental Leave: 24 weeks 16 weeks: full-out, full pay 8 weeks: “Karat Phase-Back” 20 hours per week, full pay U.S. Holidays U.S. Holiday Schedule available here: 10 days Karat Summer Break: 5 days - July Karat Winter Break: 5 days - December Compensation Varies by Geographic Location At Karat, salary ranges for each U.S.-based position are determined by the employee's work location. We structure our compensation into geographic tiers based on market data and regional economic factors. Please refer to our geographic classification document to view which tier applies to your location. If your area isn't included in our classification system, please connect with your Recruiter for specific details. These geographic classifications may be adjusted periodically. Base Salary (GeoLo 2)$90,000-$126,000 USDBase Salary (GeoLo 3)$80,000-$112,000 USDBase Salary (GeoLo 4)$70,000-$98,000 USD Additional Information By applying for a position, you consent to the processing of your personal data in accordance with Karat's Employee and Contractor Privacy Notice found here. Statement of Inclusivity In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat. We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply. If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Mark43 is seeking an enthusiastic and people-focused Engineering Manager to lead development for our suite of public safety software. As an Engineering Manager, you'll lead a team of 10-15 engineers building new features and maintaining happy customers. Our engineers will thrive and grow when supported by an inspiring, empathetic, and technically adept people manager. You will be responsible for ensuring your team meets commitments and deadlines, as well as personally helping engineers level up and become stronger contributors. Our ideal candidate is passionate about helping their team grow as software engineers and measuring success. We will trust you to balance speed of execution with quality and technical debt, to build a product that delights our users. We also expect equal levels of enthusiasm for recruiting and solving challenging technical problems with your team. What you can expect to work on: Coaching and developing your direct reports to improve both technical and non-technical skills Advocating on your team's behalf to manage their collective workload and work-life balance, while still maintaining high standards of work and respecting deadlines Working closely with our Engineering Director and VP to set longer term strategic direction for your team and our product suite Maintaining and improving internal processes to help increase the efficiency, happiness, and effectiveness of your team Serving as a technical project manager for your team: scheduling, release planning, managing backlog, and removing roadblocks that may arise What we expect from you: A strong desire to help others succeed: we hope you LOVE being a people manager and you are most fulfilled by supporting the growth and efficacy of the team you lead A record of leveling up your reports and providing individuals with meaningful opportunities to flourish in their role Experience with hiring, including sourcing candidates, interviewing candidates, participating in conferences and events, and onboarding for new employees A solid track record of delivering projects and collaborating with leaders across the organization: including Engineering, Product, Design, and Operations Previous experience as a software engineer and up to date knowledge of modern software languages, frameworks, and developer tools 2+ years in a software engineering management position, with experience managing at least 4 direct reports What you can expect from us: Constant collaboration with numerous Mark43 teams, including design, product management, QA, and customer success Building mission critical and socially responsible software to enable first responders to better serve their communities A team that respects and embraces your ideas and expertise Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain A workplace dedicated to supporting and bettering public safety and government agencies Leadership and career growth opportunities which could set you on a path toward future founder roles in your career We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $230,000-$250,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, and paid time off. Please be aware that a candidates experience level and geographic location will be used to determine a competitive base salary. The higher end of this range is applicable to experienced candidates in the New York metro and Bay Area. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ********************* requesting the accommodation.

Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We're seeking experienced and innovative senior software engineers who have shipped at enterprise scale and released commercial software to enterprise customers. Come and help build the next generation of cloud based public safety software. As a senior member of the Mark43 team, you'll take ownership of products and features from start to finish, and become a knowledge resource that your teammates can trust and rely on. You'll build robust server side solutions to our unique problems of scale, security, and reliability. We heavily leverage technologies like React, Typescript, Java, SQL, Redis, and Elasticsearch and enjoy participating in the open source community. As an engineer here, you'll have the freedom to implement your own solutions and have a meaningful impact on our product. We will depend on your strong systems architecture design experience to offer insight into technical decision-making in building our products from the ground up. This role offers tremendous career growth opportunities on either a management or Technical Lead track. What You'll Do If you were a part of our team, here are some things you would have done last week: Spent time working with a Product Manager to understand requirements for a new feature Building features using popular technologies including but not limited to: Java, SQL, Redis, and Elasticsearch; Participate in on-call rotation and strive to continuously improve Mark43's customer experience. End to end technical ownership of a product or subset of a product Improve architectural strategy of a front-end or backend area of the product to meet higher velocity needs created by our growing customer base. Reviewed code submitted by other software engineers, and submitted your own code for review as part of our pull-request deployment process Spent time meeting with a Product Designer to explain technical constraints for a specific feature Collaborating with design and product teams to understand and document feature requirements Written clear, concise technical documentation to accompany your code that your teammates will trust Spent time testing out a new technology or taking part in a discussion on ways to improve our code base and engineering practices Nurturing an engineering culture that cares deeply about the quality of the code we write, while still working quickly to bring our technology to as many departments as possible What You'll Need We are seeking engineers with at least 4 years of professional experience using Java, .NET, or other server side languages in production. You should be comfortable utilizing agile development and thoroughly testing your own code. Our codebase is large and complex, so we expect you to write clear, concise code and intuitive documentation to help other engineers understand your contributions. Experience developing features built for the cloud, as well as the ability to delve into the front end stack (Javascript, ReactJS) is a big plus! Deep understanding of databases, automated testing, Agile methodologies Proficiency building and managing RESTful APIs Strong DevOps experience and be able to manage a product in the Cloud Deep experience designing and building out infrastructure for complex cloud-based software applications, preferably hosted in AWS or Azure Proven experience in building for scale in a B2B environment Knowledge of or prior experience with microservices architecture Commitment to providing support for more junior members of the team and developing cooperative working relationships Leaning in to contribute to the company outside your role - our engineers have written blog posts, attended events, and helped grow our team Experience in building low-code platform is a huge plus People who thrive on our team also tend to share the following characteristics: Humble, open, and curious. You recognize that no one is perfect and you will be wrong, and you're excited about listening and learning being a big part of your job. Attentive, active listeners. You're interested in what others have to say and illustrate your interest with your actions. Resilience. You do not shy away from challenging work and you proactively help your team solve problems. Enthusiastic collaborators. You understand that the best outcomes are achieved through shared ownership, and seek to spread knowledge and expand participation rather than restrict it. Comfortable with uncertainty. You know that sometimes problems and situations can't be simplified or fully understood, and are at ease working within this type of haziness. Passionate about personal growth. You view mistakes as opportunities for learning, and want to grow as a designer, colleague, and person. Eager to help others. You look for ways to provide support for more junior members of the team and develop cooperative working relationships We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $145,000- $200,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k plan.

Apply here to send your resume to our Talent Community. If we think your experience is a strong match for our of our current or future openings, we will reach out to you!

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools on which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We're looking for a Data Migration Engineer (ETL Developer) to join our team. You'll be at the heart of the customer transition experience, designing and executing complex data migrations that enable agencies to adopt Mark43's systems with confidence. You'll work across internal teams and with external partners to help deliver clean, meaningful, and high-quality data into Mark43 products. This role is a great fit for someone who thrives on solving complex puzzles, is energized by working with public safety data, and enjoys balancing technical depth with customer-facing collaboration. What you can expect to work on: If you were part of our team last week, you would have: Designed and executed a SQL-based ETL process to migrate decades of public safety data from a legacy system into the Mark43 platform Collaborated with our data migration contractors, reviewing technical deliverables and providing guidance to help them succeed Met with a customer's records management team to understand their legacy data structure and translate it to the Mark43 schema Dug into a uniquely formatted source database to uncover edge cases and ensure data fidelity Worked alongside Mark43 deployment, engineering, and product teams to iterate on and improve our migration tooling and process Balanced project timelines and quality standards while maintaining strong relationships with both internal and external stakeholders What we expect from you: We're looking for a data migration engineer with 2+ years of experience in ETL development or SQL-based data engineering roles. You should have a comprehensive understanding of data migration processes and be comfortable owning projects from discovery through delivery. Your attention to detail and ability to navigate ambiguity will be key to success. People who thrive on our team also tend to share the following traits: Curious and resourceful. You enjoy figuring out how systems work and how to make them work better. Clear and collaborative. You communicate technical details to non-technical stakeholders and work well across teams. Committed to quality. You take pride in your work and sweat the details. Qualifications: 2+ years of experience in a data migration, ETL development, or SQL development role Deep understanding of SQL and relational database design Demonstrated experience writing complex SQL scripts Ability to analyze and translate legacy data models into new schemas Experience managing contractor deliverables is a plus Interest in public safety data and the impact of high-quality migrations on customer success Prior work with public safety or government systems is a bonus What you can expect from us: Constant collaboration with numerous Mark43 teams, including Global Services, Engineering, and Product Building mission critical and socially responsible software to enable first responders to better serve their communities A team that respects and embraces your ideas and expertise Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain A workplace dedicated to supporting and bettering public safety and government agencies We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $80,000 - $100,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k with a company match. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labor locations. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ********************* requesting the accommodation.

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with modern technologies that enhance public safety and improve the quality of life for all. We build powerful, scalable, and intuitive software that sets a new standard for the tools first responders rely on every day. Because our users come from a broad range of backgrounds and communities, we are deeply committed to embracing diversity of thought and experience within our team. We are seeking a Project/Program Manager (PM) to join our Professional Services organization. In this customer-facing role, you'll report directly to the Vice President of the PMO team and play a critical part in delivering Mark43's software to public safety agencies across the country. You'll manage a portfolio of implementation efforts, helping bring mission-critical technology online in partnership with police, fire, EMS, and related agencies. This role blends technical execution with relationship management. You'll support the planning, governance, and coordination of complex deployments while ensuring customers feel heard, supported, and set up for long-term success. What You'll Do As a PM at Mark43, you will: Develop tools, processes, and approaches to manage a portfolio of public safety software deployments. Coordinate internal teams, customer stakeholders, and third-party resources to drive implementation success. Work cross-functionally to ensure each team delivers on project-specific responsibilities. Manage scope, schedule, and financials to ensure deployments stay on track and within budget. Build and maintain project plans, schedules, and documentation to monitor deliverables, track risks, and report progress. Establish and execute mitigation plans to proactively address potential challenges. Contribute to the standardization of PM tools and processes for use across multiple deployments. Collaborate closely with agency leadership and internal stakeholders to align priorities and resolve issues. Who You Are You might be a great fit for the PM role if you: Hold a PMP certification or are actively working toward one. Have 3 to 4 years of PM experience, ideally in both customer-facing and internal coordination contexts. Have led or contributed to cloud software implementations, especially in regulated or mission-critical environments. Are comfortable with Agile and Waterfall methodologies and know how to adapt between them as needed. Have experience creating and refining PM processes and frameworks from the ground up. Are comfortable building trackers and analytical reports to support operational oversight. Have excellent attention to detail and operate with minimal oversight. Have experience creating standard PM documents, from risk registers to governance charters. Communicate clearly and concisely, especially when translating technical or complex information for diverse audiences. Work well with others and know how to manage competing priorities in high-stakes environments. Are proficient with PowerPoint, Excel, Microsoft Project, and/or other project planning tools. Why You'll Thrive at Mark43 People who succeed on the PMO team tend to: Stay humble, open, and curious. You understand there's rarely one right answer and are open to different viewpoints, especially in a mission-driven space like public safety. Listen actively and empathetically. You engage with purpose, ask thoughtful follow-ups, and seek to understand the needs of both your teammates and your customers. Collaborate enthusiastically. You believe the best solutions come from inclusive, cross-functional teamwork and knowledge sharing. Act as a true team player. You put the success of the group and customer outcomes ahead of individual recognition. Adapt to ambiguity. You're comfortable working through evolving requirements, knowing that in public safety, agility and composure are key. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ********************* requesting the accommodation.

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Senior Infrastructure Architect Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are looking for a Senior Solutions Architect - Core Infrastructure to join our Integrations Architecture team. You will be the go-to expert for designing and advising on the infrastructure that supports critical interfaces and Identity Management to the Mark43 Product. Your work will directly impact public safety organizations, helping them streamline and secure their operations through high-quality, resilient technology solutions. What You'll Do If you were part of our team, here are some things you would have done last week: Design solutions and advise internal teams on the best practices for maintaining and deploying a hybrid infrastructure to support Customer system integrations. Troubleshoot an issue within a containerized cluster running on AWS, collaborating with engineering and customer success teams. Work through a complex, non-standard support request involving custom Linux configurations and/or a serverless setup. Document a set of reusable infrastructure patterns that improve efficiency and reliability across deployments. Participate in strategy sessions to evolve our infrastructure approach for scaling interface delivery. Understand and leverage various Identity and Management systems (Single Sign-on service provider) to provide SSO authentication to customers. Understand and be able to implement certificates in Linux and clustered environments. What You'll Need We're looking for a Senior Solutions Architect with 10+ years of professional experience managing and troubleshooting both Linux and Windows environments. Experience working within containerized and clustered infrastructures - particularly in AWS - is key. You should be adept at navigating SaaS administration. You will be expected to clearly communicate technical hurdles, requirements, and solutions to internal stakeholders in a professional manner. People who thrive on our team also tend to share the following characteristics: Driven and accountable. You take ownership of your work, even when it falls outside the standard playbook. Flexible and creative. You find solutions in complex, ambiguous situations and enjoy solving hard problems for our customers. Collaborative and clear communication skills. You build trust and alignment across diverse teams. Relevant Skills Containerization & Orchestration: Experience with Kubernetes (scaling, troubleshooting) Hands-on with Rancher for multi-cluster management and policy enforcement Infrastructure as Code: Proficient authoring and maintaining Terraform modules and workspaces Familiarity with best-practices around state storage & CI integration CI/CD Automation: Designing, building, and operating pipelines in GitHub Actions (build, test, deploy) Experience with branching strategies, required checks, and secrets management Identity & Access Management: Implementing SSO (SAML/OAuth2/OpenID Connect) flows as a service provider Cloud & Hybrid Infrastructure: AWS container services (EKS, ECS), serverless (Lambda) and on-prem integrations Hybrid networking (VPN, Direct Connect) and Linux certificate management Linux & Windows Administration: Custom kernel configurations, package management, security hardening Certificate issuance/rotation (OpenSSL, Let's Encrypt, enterprise CAs) Soft Skills: Ability to document and codify reusable patterns for team-wide adoption Location This is a remote role with the possibility of occasional on-site travel. We welcome candidates from across the U.S. who are excited to make a real-world impact through technology. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ********************* requesting the accommodation.

Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools our first responders rely on. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are seeking experienced and innovative Staff Engineers who have shipped software at an enterprise scale to come and help build the next generation of cloud-based public safety software. As a senior member of the Mark43 team, you'll take ownership of projects and features from start to finish and be a knowledgeable resource to your teammates. You'll build robust server-side solutions to our unique problems of scale, security, and reliability. We heavily leverage technologies like Java, MySQL, Redis, and Elasticsearch and enjoy participating in the open source community. As an engineer here, you'll have the freedom to implement your own solutions and have a meaningful impact on our product. We will depend on your strong systems architecture design and technical decision-making in building our products from the ground up. This role offers tremendous career growth opportunities on either a management or Technical Lead track. What You'll Do If you were a part of our team, here are some things you would have done last week: Worked with a Product Manager to understand requirements for a new feature Built and deployed features using popular technologies including Java, MySQL, Redis, and Elasticsearch Improved the architecture of a back-end area of the platform to meet the velocity needs of our growing customer base Met with a Product Designer to explain technical constraints for a specific feature Written clear, concise technical documentation to accompany your code Tested a new technology or took some action to improve our codebase and engineering practices Nurtured an engineering culture that cares deeply about both code quality and delivering quickly for our customers What You'll Need We are seeking engineers with at least 10 years of professional experience using Java, .NET, or other server-side languages in production. You should be comfortable practicing Agile development and thoroughly testing your own code. Our codebase is large and complex, so we expect you to write clean code and concise documentation to help other engineers understand your contributions. Experience developing features for the cloud, as well as the ability to delve into the front-end stack (JavaScript, ReactJS), is a big plus! The following types of experience are highly important: Deep understanding of databases, automated testing, and Agile methodologies Proficiency building and managing RESTful APIs Deep experience designing and building out infrastructure for complex cloud-based software applications, preferably hosted in AWS or Azure Knowledge of, or experience with microservices architecture Commitment to providing support for more junior members of the team and developing cooperative working relationships Leaning in to contribute to the company outside your role - our engineers have written blog posts, attended events, and helped grow our team People who thrive on our team also tend to share the following characteristics: Humble, open, and curious. You recognize that no one is perfect, and you're excited about listening and learning. Attentive, active listeners. You're interested in what others have to say and illustrate your interest with your actions. Resilience. You do not shy away from challenging work, and you proactively help your team solve problems. Enthusiastic collaborators. You understand that the best outcomes are achieved through shared ownership and seek to spread knowledge and expand participation rather than restrict it. Comfortable with uncertainty. You know that sometimes problems can't be simplified or fully understood and are at ease working within this type of haziness. Passionate about personal growth. You view mistakes as opportunities for learning, and want to grow as a designer, colleague, and person. We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $180,000 - $240,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k plan. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost labor markets.

Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We're looking for a Director of Commercial Operations to scale our Go-To-Market (GTM) and deal operations, reporting to the VP of Revenue & Customer Operations. This leader will shape and scale our commercial engine by overseeing strategic deal execution, pricing governance, end-to-end deal life cycle processes and systems, and process optimization. You'll be a key connector between Sales, Account Management, Legal, Finance, Product Marketing, Product, Sales Ops, and Customer Success, making it easier to do business with Mark43 and helping us grow responsibly and predictably. The Director of Commercial Operations will own the end-to-end commercial execution engine that enables the company to win, structure, and close business efficiently and responsibly. This role sits at the intersection of Sales, Legal, Finance, Deal Desk, and Operations, ensuring that commercial deals are structured to support growth, mitigate risk, and scale sustainably. This leader is responsible for translating commercial strategy into repeatable processes, clear ownership, and disciplined governance across the deal and Q2C lifecycle -from opportunity intake through execution, expansion, and renewal. What You'll Do If you were on our team last week, you might have: * Partnered with Sales and Finance to define commercial guardrails for a complex, multi-year government procurement * Developed streamlined approval workflows to reduce deal cycle time and increase transparency * Identified and launched frameworks and programs aimed at reducing time to quote and time to contract * Collaborated with Product Marketing to define pricing guidance for a new product launch * Identified enhancements to our Salesforce and CPQ * Facilitated a retrospective on sales-to-onboarding handoffs and rolled out an improved framework for customer transitions * Resolve issues arising from non-standard deals or situations escalated to leadership As Director of Commercial Operations, you will: * Partner with Sales, Finance, Legal, and GTM leadership to define and operationalize commercial deal strategy aligned to business priorities. * Act as the connective tissue between Sales, Legal, Finance, Sales Ops, and Services to eliminate friction and ambiguity in commercial execution. * Lead and scale our deal enablement processes and teams, Deal Desk function, enabling efficient, compliant, and customer-friendly deal execution * Champion ease of doing business-both for internal teams and external buyers * Translate strategic business goals into tactical process improvements across our GTM motion * Identify bottlenecks, compliance risks, and inefficiencies in deal workflows. * Design and implement scalable processes, templates, playbooks, and approval frameworks. * Partner with RevOps, Finance, Legal, Deal Desk, and IT on tooling strategy (CRM, CLM, pricing, contract vehicle tracking). * Provide strategic guidance on deal structure, pricing constructs, contract vehicles, and risk tradeoffs for complex or non-standard deals. * Work with Deal Desk to drive consistency and predictability in deal cycle times and approval paths * Establish standardized intake, review, approval, and execution workflows for commercial deals. Success Metrics * Reduced deal complexity and deal cycle times and SLAs * Improve Speed to Revenue without Sacrificing Quality: Improved order quality, compliance, and risk visibility * Increased Sales satisfaction and confidence in commercial support * Clear governance and ownership across the commercial lifecycle * Scalable processes that support growth without increasing friction (Standardize where Possible, Flex where Needed) What You'll Need We're looking for a Director with 8+ years of experience in commercial operations, sales strategy, or GTM enablement. You've led teams, worked across executive stakeholders, and built operational systems that scale. Public sector or enterprise SaaS experience is required. You'll be successful here if you: * Lead with clarity. You distill complex problems into actionable plans and communicate with precision. * Operate cross-functionally with ease. You work well with Sales, Legal, Product, and Finance-and know how to balance their needs. * Thrive in ambiguity. You're a builder who likes to create structure where none exists. * Bring a systems mindset. You think about processes, incentives, and data holistically-and design with scale in mind. Where You'll Work This role is remote-friendly for candidates based in approved U.S. states. We also have offices in New York City and, Boston for those who prefer hybrid or in-person work. We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $185,000- $260,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k plan. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labor markets.

At Mark43, our mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are looking for a Lead Data Engineer to join our team. This is a high-impact, strategic role focused equally on technical leadership and hands-on execution. You will play a critical role in shaping the future of our data infrastructure, while mentoring teammates and partnering cross-functionally to drive analytics innovation across the company. What You'll Do: If you were part of our team, here are some things you would have done last week: Mentored fellow data engineers through code reviews, architectural decisions, and technical planning sessions Led the design and implementation of scalable, secure data pipelines using dbt, Apache Airflow, and SQL Collaborated with Product Managers to launch new customer-facing analytics capabilities Partnered with DevOps to optimize cloud infrastructure with Terraform and AWS-managed services Built and maintained integrations with MySQL, SQL Server, and OLAP systems to support product insights and internal operations Participated in our on-call rotation to ensure platform reliability and performance Contributed to the hiring, onboarding, and professional development of the Data Engineering team Explored and evaluated new tools-including AI-assisted coding platforms like Claude and Windsurf-to improve engineering workflows What You'll Need: Strong proficiency in SQL and Python Hands-on experience with AWS infrastructure and data services Familiarity with MySQL, SQL Server, and OLAP databases Experience using Terraform or other infrastructure-as-code tools Expertise in modern data tooling, particularly dbt and Apache Airflow Operating reliable and performant pipelines in production environments Building data platforms that support both internal stakeholders and external customers Compensation: We believe in equal pay for equal work, and transparency in compensation is a core value. Total compensation for this role is market competitive, including a target base annual salary range of $150,000 - $180,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k.

Mark43's mission is to empower communities and their governments with modern technologies that improve the safety and quality of life for all. We are a cloud-based public safety platform and design powerful, scalable, and elegant software products that set a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Product Designers at Mark43 lead strategically, integrate various systems, champion design ideation, simplify complex workflows by collaborating with stakeholders, advocate for users, and deliver impactful designs for direct users in law enforcement agencies. You will be focusing on one product area, but have an impact on a breathe of various product areas including Computer Aided Dispatch, Records Management, Advanced Analytics/Insights, and mobile applications. We're looking to have a designer with 7+ years of professional software product design experience, including deep and demonstrable expertise in managing their work autonomously. At Mark43, You will own the 0-1 product design process by conducting research, designing solutions from insights, iterating based on data, and collaborating closely with product and engineering to deliver best-in-class products. You will collaborate with cross-functional teams to facilitate design thinking and innovation. You will lead design solutions for law enforcement, EMS, firefighters, other first responders, and 911 dispatchers. The design focus will be on enhancing public safety, improving their focus, and minimizing cognitive load through effective information design, intuitive visual designs, dynamic animations, and responsive feedback mechanisms. You will design across devices-ranging from multi-panel workstations to in-vehicle laptops, tablets, and mobile apps across various environments. Experience with responsive design, map interactions, and multimodality is nice to have. You will proactively standardize design across the team for conducting feedback, planning roadmaps, and supporting engineering to drive the work forward. You will present design solutions to our customers and leadership teams, actively seeking feedback, and iterating quickly. You care deeply about product craftsmanship while efficiently prioritizing and completing design tasks, e.g., in Figma, and contribute to design systems and consistent pattern libraries. You will drive AI/ML across the product portfolio, from adoption in design methodologies to advancing adoption in the product. You will guide discovery ownership process including understanding the problem, conducting user research, generating ideas, collaborating cross-functionally and maintain design consistency. Must have: 7+ years of professional product design experience 3+ years of designing complex enterprise SaaS products Experience leading qualitative and quantitative UI/UX/user research Experience with end-to-end design and shipping products Ability to work in a fast-paced environment Nice to have: Experience working in law-enforcement, fire, or EMS software is a plus Experience co-designing with customers Experience designing features for situational awareness Excellent visual design and presentation skills Understanding of native iOS and Android applications is helpful Experience with AI/ML technologies People who thrive on our team also tend to share the following characteristics: Humble, open, and curious. You recognize that no one is perfect, and you will often be wrong, and you are excited about listening and learning being a big part of your job. Attentive, active listeners. You are interested in what others have to say and illustrate your interest with your actions. Enthusiastic collaborators. You understand that the best outcomes are achieved through shared ownership and seek to spread knowledge and expand participation rather than restrict it. Comfortable with uncertainty. You know that sometimes problems and situations cannot be simplified or fully understood and are at ease working within this type of haziness. Passionate about personal growth. You view mistakes as opportunities for learning and want to grow as a designer, colleague, and person. As a Product & Design team member, you will be contributing to critical public safety solutions. Your designs will directly impact communities and agencies. You can expect to work with team members who value ideas over ego and embrace diversity of thought. You'll work in a remote-friendly environment where your health and well-being are prioritized through health, dental, and vision plans for employees and their families, as well as unlimited paid time off, sabbaticals, and competitive parental leave benefits. We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $150,000 to $200,000 plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k. Please be aware that a candidates experience level and geographic location will be used to determine a competitive base salary. The higher end of this range is applicable to experienced candidates in the New York metro and Bay Area.

Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Mark43 is seeking an enthusiastic and people-focused Engineering Manager to lead development for our suite of public safety software. As an Engineering Manager, you'll lead a team of 10-15 engineers building new features and maintaining happy customers. Our engineers will thrive and grow when supported by an inspiring, empathetic, and technically adept people manager. You will be responsible for ensuring your team meets commitments and deadlines, as well as personally helping engineers level up and become stronger contributors. Our ideal candidate is passionate about helping their team grow as software engineers and measuring success. We will trust you to balance speed of execution with quality and technical debt, to build a product that delights our users. We also expect equal levels of enthusiasm for recruiting and solving challenging technical problems with your team. What you can expect to work on: Coaching and developing your direct reports to improve both technical and non-technical skills Advocating on your team's behalf to manage their collective workload and work-life balance, while still maintaining high standards of work and respecting deadlines Working closely with our Engineering Director and VP to set longer term strategic direction for your team and our product suite Maintaining and improving internal processes to help increase the efficiency, happiness, and effectiveness of your team Serving as a technical project manager for your team: scheduling, release planning, managing backlog, and removing roadblocks that may arise What we expect from you: A strong desire to help others succeed: we hope you LOVE being a people manager and you are most fulfilled by supporting the growth and efficacy of the team you lead A record of leveling up your reports and providing individuals with meaningful opportunities to flourish in their role Experience with hiring, including sourcing candidates, interviewing candidates, participating in conferences and events, and onboarding for new employees A solid track record of delivering projects and collaborating with leaders across the organization: including Engineering, Product, Design, and Operations Previous experience as a software engineer and up to date knowledge of modern software languages, frameworks, and developer tools 2+ years in a software engineering management position, with experience managing at least 4 direct reports What you can expect from us: Constant collaboration with numerous Mark43 teams, including design, product management, QA, and customer success Building mission critical and socially responsible software to enable first responders to better serve their communities A team that respects and embraces your ideas and expertise Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain A workplace dedicated to supporting and bettering public safety and government agencies Leadership and career growth opportunities which could set you on a path toward future founder roles in your career We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $230,000-$250,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, and paid time off. Please be aware that a candidates experience level and geographic location will be used to determine a competitive base salary. The higher end of this range is applicable to experienced candidates in the New York metro and Bay Area.