Document Processor / Compliance Analyst
Remote
Document Processor / Compliance Analyst (Full-Time - NJ)
Business Credentialing Services, Inc. (BCS) is a fast-growing technology company in the insurance and risk management industries. We are growing our Operations department and are looking to hire a Document Processor to assist with data entry and customer support. Today, we have more than 70 employees and two office locations in Parsippany, NJ and Provo, UT. Our compliance and risk management platform helps companies reduce their risk exposure by systematically verifying Vendors/Suppliers they do business with. Blending professional services with web-based applications, BCS continues to maintain its foothold as one of the industry leaders.
Job Type: Full-time Employee
Pay: $19.50 per hour
Responsibilities:
Perform data entry tasks, including inputting and updating information in databases.
Review incoming documentation to verify pertinent information for our clients.
Send emails and make phone calls to provide feedback on the documents received.
Assist with administrative tasks as needed.
Attend team meetings/phone calls.
Requirements:
Strong data entry skills with a high level of accuracy and attention to detail.
Strong written and verbal communication skills.
Excellent organizational and time management skills.
Ability to perform data entry tasks within our software platform quickly and accurately.
Intermediate computer literacy is required.
Bachelor's Degree required in any field.
Employee Benefits and Additional Information:
Starting Pay Rate: $19.50 per hour.
Required to report to the office in Parsippany, NJ Monday - Friday. When an employee reaches six months of employment, they can work remotely one day per week. When an employee reaches three years of service, they can work remotely two days per week.
Semi-Annual Pay Increases - Employee can earn up to a 2.5% pay rate increase every six months based on performance.
Healthcare Benefits (Medical, Vision, Dental) are available for employees on their first day of employment.
401(k) / Retirement Benefits - An employee is eligible to participate in the BCS 401(k) program with company matching on their three-month anniversary.
Paid Federal Holidays and Paid Time Off.
Auto-ApplyDocument Processor / Compliance Analyst
Parsippany-Troy Hills, NJ jobs
Job DescriptionDocument Processor / Compliance Analyst (Full-Time - NJ)
Business Credentialing Services, Inc. (BCS) is a fast-growing technology company in the insurance and risk management industries. We are growing our Operations department and are looking to hire a Document Processor to assist with data entry and customer support. Today, we have more than 70 employees and two office locations in Parsippany, NJ and Provo, UT. Our compliance and risk management platform helps companies reduce their risk exposure by systematically verifying Vendors/Suppliers they do business with. Blending professional services with web-based applications, BCS continues to maintain its foothold as one of the industry leaders.
Job Type: Full-time Employee
Pay: $19.50 per hour
Responsibilities:
Perform data entry tasks, including inputting and updating information in databases.
Review incoming documentation to verify pertinent information for our clients.
Send emails and make phone calls to provide feedback on the documents received.
Assist with administrative tasks as needed.
Attend team meetings/phone calls.
Requirements:
Strong data entry skills with a high level of accuracy and attention to detail.
Strong written and verbal communication skills.
Excellent organizational and time management skills.
Ability to perform data entry tasks within our software platform quickly and accurately.
Intermediate computer literacy is required.
Bachelor's Degree required in any field.
Employee Benefits and Additional Information:
Starting Pay Rate: $19.50 per hour.
Required to report to the office in Parsippany, NJ Monday - Friday. When an employee reaches six months of employment, they can work remotely one day per week. When an employee reaches three years of service, they can work remotely two days per week.
Semi-Annual Pay Increases - Employee can earn up to a 2.5% pay rate increase every six months based on performance.
Healthcare Benefits (Medical, Vision, Dental) are available for employees on their first day of employment.
401(k) / Retirement Benefits - An employee is eligible to participate in the BCS 401(k) program with company matching on their three-month anniversary.
Paid Federal Holidays and Paid Time Off.
Contribution Accounting Processor
Tualatin, OR jobs
The Contribution Accounting Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role."
Key Duties and Responsibilities
Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
Receives and processes new employer contracts. Maintains and updates existing contracts.
Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
Reviews, researches, corrects, and balances month end edit reports.
Performs other duties as assigned.
Minimum Qualifications
High school diploma or GED.
Six months of related work experience such as third-party administrator processing, bookkeeping, finance, banking, or accounting.
Proficiency with MS Office tools and applications.
Computer literate with ability to learn new applications and systems.
Preferred Qualifications
Experience working in a healthcare environment or a third-party benefits administrator.
Bilingual English/Spanish verbal and written communication skills.
Proficiency with 10 key calculations.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
May be required to work remotely based on business needs.
Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Auto-ApplyClinical Documentation Specialist
Kansas City, MO jobs
Job Description The Opportunity:
Saint Luke's is looking for a Clinical Documentation Specialist to review medical record documentation to ensure appropriate representation of severity of illness, complications, comorbidities, and clinical support. This person will educate clinical providers on accurate and compliant medical record documentation. A bachelor's Degree is required or 4 years minimum of Inpatient Coding or CDI work experience, in lieu of Bachelor's Degree. This is a remote position. Our priority is patient care in that we interact with patients daily and have the opportunity to bring something positive to their day to ensure Saint Luke's is “The Best Place To Get Care, The Best Place To Give Care.”
The Work:
Assign preliminary diagnoses and procedures for inpatient accounts
Validate clinical criteria present in medical record to support specific conditions
Query clinical providers when appropriate
Educate clinical providers
Communicate with coding team
Meet quality standards
Meet productivity standards
Participate in weekly mortality review when appropriate
Why Saint Luke's?
Saint Luke's offers competitive salaries and benefits packages to all eligible employees, click here to find out more.
We believe in creating a collaborative environment where all voices are heard.
We are here for you and will support you in achieving your goals.
We are dedicated to innovation and always looking for ways to improve.
This opportunity will allow you to work with strong leaders who are dedicated to supporting you in your career development. Saint Luke's has a strong nurse governance and we encourage all of our nurses to participate and help us make Saint Luke's The Best Place To Get Care, The Best Place To Give Care.
Benefits:
Health, Vision and Dental
Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans
Flex and Health Savings Accounts
Tuition and Education Reimbursement
Various other voluntary benefits available
Retirement options
Clinical Advancement Program - Shared Governance, Unit Based Project, Career Advancement
Job Requirements
Applicable Experience:
1 year Bachelor's DegreeJob DetailsFull TimeDay (United States of America)
The best place to get care. The best place to give care
. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
Auto-ApplyException Processor
Fate, TX jobs
SWBC is seeking a talented individual to research, review, and update pertinent insurance data into the computer system to reflect the most current information. This individual will make payments to insurance companies to ensure that our client's interests are protected. This individual will also make outbound calls to clarify information, research the automated matching system, and makes corrections to the system updates on the files and any corrective payments as needed.
Why you'll love this role:
Do you enjoy investigating problems? Then this is the role for you. As an Exceptions processor, you will be able to use your skills to review documents that are missing key pieces of information. While using your attention to detail ability, you will work with insurance agents and carriers to verify information, improving your customer service skills. Your day will look a little different each day as you will work in a variety of work functions. You will work with documents from the point where they leave the mail room all the way until it is updated to the loan. All the processes lend to helping you become a subject matter expert in mortgage processing while helping to protect the interests of SWBC and its clients.
Essential duties include the following:
Resolves escrow disbursement discrepancies by researching the loan and making outbound calls to the insurance agency/company to obtain required information in order to make timely and accurate updates and insurance payments to loan files. Maintain positive work environment by acting and communicating in a professional manner so as to get along with agents, clients, co-workers, and management.
Process and track incoming documentation according to the department and Financial Institutions policies and data sheets.
Reviews documentation by comparing data entered with source documents, verifying loan information to documents received to ensure accuracy and completeness of incoming document exceptions.
Resolve Escrow disbursement discrepancies by researching the loan and making outbound calls to the insurance agency/company to obtain required information in order to make timely and accurate updates/payments to loan files
Reviews Insurance documents that have been sent through as exceptions that require updating/commenting or additional research due to missing/invalid information.
Researches, verifies, and updates the status of the insurance information through research and exploration to ensure the submitted documents are matched to the correct loan/file/line.
Disburses Insurance premiums according to department policies and procedures through SWBC's system of record.
Determines if a document(s) can be used to update the loan or comment to loan history.
Adjusts insurance lines based on data found pertinent to insurance type or found on reports, documents, or notes in system of record.
Updates pertinent information to insurance data into the system of record in a timely manner ensuring accuracy, completeness, and adherence of department policies and procedures.
Performs data processing/customer service functions in support of SWBC Mortgage Exceptions system(s) of record.
Performs all other duties as assigned.
Serious candidates will possess the minimum qualifications:
High School diploma or GED required.
Minimum of two (2) years data entry, customer service, or related experience in mortgage, insurance, or banking environment preferred.
Basic understanding of insurance, mortgage escrow accounts, or homeowner's insurance.
Intermediate to advanced computer skills to include MS Word and MS Excel.
Excellent customer service skills for making phone calls or generating correspondence pertaining to the loan information.
Excellent organizational skills.
Strong verbal and written communication skills.
Able to demonstrate a high level of attention to detail while being accurate and organized.
Able to type 35 WPM accurately.
Familiar with most general office machines to include computers, Voice over Internet Protocol (VoIP) phone systems, and basic computer troubleshooting.
Able to multi-task and be adaptable to change.
Able to meet department expectations, handle repetitive work, and work overtime as required.
Able to sit/stand for long periods of time while entering data, making phone calls, or performing other sedentary duties.
Able to remain self-disciplined to stay on task in a work from home environment.
SWBC offers*:
Competitive overall compensation package
Work/Life balance
Employee engagement activities and recognition awards
Years of Service awards
Career enhancement and growth opportunities
Leadership Academy and Mentor Program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and Roth 401(k) retirement plans
Lucrative Wellness Program
*Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at ************* If interested, please click the appropriate apply button.
Auto-ApplyClaims Data Processor
Scottsdale, AZ jobs
Join Our Team as Claims Data Processor at Stealth Partner Group, an Amwins Group Company! Are you ready to make a meaningful impact in the dynamic world of insurance? Join Stealth Partner Group, an Amwins Group Company, as a Claims Data Processor. This is an in-office position in Scottsdale, AZ that offers the flexibility to work from home up to 2 days a week after completing training.
Why Choose Amwins? At Amwins, we value our team members and offer a range of benefits to enhance your work experience:
* Flexibility: Enjoy a hybrid work environment with flexible scheduling options.
* Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays.
* Continual Learning: Thrive in a collaborative, education-focused work environment.
* Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success.
Learn more about us at stealthpartnergroup.com and amwins.com.
Responsibilities:
As a Claims Data Processor you will:
* Learn Stealth's Business Model: Understand Stealth's business model and the products we support under the guidance of the Claims Manager and Lead Claims Auditor.
* Effective Correspondence: Correspond accurately and timely with carriers, administrators, clients, and brokers using approved form letters and emails, with all correspondence copied to the Claims Lead.
* Claim Reports Management: Manage monthly claim reports for the administration of the assigned book of business, ensuring forwarding to the appropriate carrier and following up on missing reports.
* Reimbursement Request Review: Review submitted reimbursement requests for completeness and request any missing information.
* Eligibility Documentation Approval: Obtain approval from the Claims Lead on eligibility documentation noting time-off exceeding twelve (12) weeks before submitting a claim reimbursement request.
* Claim Submission and Tracking: Record and submit reimbursement requests to the appropriate carrier within authorized dollar authority, tracking and following up on outstanding payments.
* Reimbursement Issuance: Review and issue reimbursements, notifying designated contacts accurately and in a timely manner.
* Claim Tracking Logs: Maintain internal claim tracking logs to ensure accurate records.
* Year-End Account Closure: Manage the settlement of all reimbursement requests at the end of the plan year to properly close the client's account.
* Adaptability and Team Collaboration: Handle other duties and projects as assigned, showcasing adaptability and strong collaboration skills.
Qualifications:
To excel in this role, you'll need:
* Education and Experience: A college degree or equivalent work experience is strongly preferred.
* Tech Proficiency: Proficiency with Microsoft Office products (Word, Excel, Outlook, and Teams) is preferred.
* Critical Thinking: The ability to critically think and problem-solve.
* Confidentiality: Ability to maintain strict confidentiality.
* Organizational Skills: Ability to multitask, adjust to changing priorities, and effectively manage time to meet deadlines.
* Communication Skills: Effective written and verbal communication skills with both internal and external parties.
* Attention to Detail and Urgency: A sense of urgency and attention to detail are necessities.
* Eager to Learn: Eagerness to learn Stealth's business model is a necessity.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
First Notice of Loss Processor
San Diego, CA jobs
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!
PURPOSE OF THE JOB
The purpose of this job is to serve as the first point of contact to process new injuries reported by customers. This position exists to ensure that initial requests from customers are handled thoughtfully and thoroughly, while following Company standards and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides excellent customer service as the first point of contact for customers.
* Provides customer care and service to insureds.
* Answers all incoming inquiry calls directed by general switchboard.
* Receives and intakes new initial claim documentation either via phone, e-mail, or fax and enters into claim systems.
* Responds to insureds in a timely manner.
* Directs questions to the appropriate contact in the department.
Inputs new claims into enterprise resource planning (ERP) system as well as creates written documentation including physical file for manual storage.
* Reviews insurance policy information to determine coverage.
* Completes data entry for all first reports of injury.
* Determines severity of injuries and advises the appropriate levels of staff within standard operating procedures.
Communicates with insureds, agents, internal and external stakeholders, as necessary.
* Assists examiners in contacting insureds or other involved persons to obtain missing or incomplete information to process claim.
* Receives and/or returns telephone calls as directed by claim examiner.
* Responds to insureds, agents or outside participants, as directed.
* Processes incoming mail and other administrative duties relating to claims.
SUPERVISORY RESPONSIBILITIES
This role does not have supervisory responsibilities.
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED) required. Minimum 1 year of related experience and/or training; or, equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
KNOWLEDGE AND SKILLS
Working knowledge or familiarity with customer service techniques, principles and practices. Insurance industry understanding, a plus. Ability to read, write and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
PHYSICAL REQUIREMENTS
Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
WORK ENVIRONMENT
This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
We are currently not offering employment sponsorship for this opportunity
#LI-Hybrid
#LI-JM1
The current range for this position is
$19.58 - $30.88
This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
WHY JOIN ICW GROUP?
* Challenging work and the ability to make a difference
* You will have a voice and feel a sense of belonging
* We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
* Bonus potential for all positions
* Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
* 11 paid holidays throughout the calendar year
* Want to continue learning? We'll support you 100%
ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
___________________
Job Category
Claims
Auto-ApplyBill Processor
Trenton, NJ jobs
Our West Trenton Medical Services Administration team is in search of a Billing Processor. Reporting to the designated supervisor, the Billing Processor is responsible and accountable to review assigned billing statements on a daily basis. This exciting opportunity is great for someone who is highly organized and enjoys working in a fast-paced environment.
Job Responsibilities
Audit and process medical bills within statutory timeframes, by following medical coding guidelines and department policies and procedures
Verify correct payee and provider information and ensure that all bills that meet audit criteria are routed immediately for audit purposes.
Communicate with claims personnel relating to complex issues regarding authorizations, pre-certifications and compensability.
Apply state fee schedules when appropriate
Review and respond to MSA QC (Quality Control) issues including current billing questions, retroactive billing concerns, stops and reimbursement requests.
Research and respond by telephone/email to provider inquiries regarding billing issues in a timely manner
Required Qualifications and Experience
A medical background with billing/coding experience or education is required
Knowledge of CPT (Current Procedural Terminology) and ICD-10 codes required
Multi-state knowledge for Workers' Compensation and/or Personal Auto (PIP) a plus
Strong communication skills, including writing, speaking and active listening
Ability to learn quickly, work in fast paced environment and adapt to change
Organization, time management and prioritization abilities
Strong interpersonal and customer service skills
Ability to balance priorities by responding to customer concerns while performing thorough investigations of all issues encountered
Multi-tasking, problem-solving and decision-making abilities
Effective computer skills and ability to work in multiple systems
Ability to work independently
High School Diploma or GED required
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-ApplyCommissions Processor
Addison, TX jobs
PHP Agency Addison, TX About PHP PHP is a life insurance field marketing organization, founded in 2009 by visionary entrepreneur Patrick Bet David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or fulltime opportunities to individuals pursuing careers as life insurance agent. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate.
PHP's headquarters office is in Addison, Texas (Dallas metroplex). The company was acquired in 2022 and is now a proud part of the Integrity family.
Job Summary
This position is responsible for data entry, research and calculate monthly, quarterly, and annual commissions from various insurance carriers to be distributed to our dedicated servicing agents. The Commissions Processor is focused on ensuring accuracy, timely completion, and the highest level of customer service to our internal and external clients.
Primary Responsibilities:
* Reconcile and resolve discrepancies in revenue assignments and commission pay
* Handles research tasks and error resolution, communicates with our field agents and internal departments to resolve problems
* Ensure adequate troubleshooting and resolution during high-volume periods
* Process field agents commission payments using a third-party payroll system to ensure timely pay
* Assist field agents via phone/email with commission related inquiries as necessary and provide outstanding customer service
* Additional duties as required by business needs
Primary Skills & Requirements:
* 1+ year in a customer-centric business environment
* Associate or bachelor's Degree a plus
* Excellent Customer Service and communication skills required (both written and oral)
* Detail oriented and excellent time management
* Skillful in using the following programs including, but not limited to: Microsoft Office programs such as Excel, Word, and Outlook.
* Ability to learn internal CRM and external life insurance-related applications.
* Solid MS Excel knowledge and working with large amounts of data
* Excellent math aptitude and organizational skills required
* 1099 Independent Contractor payroll experience a plus but not required
* Previous experience with commissions a plus
Benefits Available
* Medical/Dental/Vision Insurance
* 401(k) Retirement Plan
* Paid Holidays
* PTO
* Community Service PTO
* FSA/HSA
* Life Insurance
* Short-Term and Long-Term Disability
About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyITSM Process SME
Hartford, CT jobs
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$99,100.00 - $163,400.00
**Target Openings**
1
**What Is the Opportunity?**
We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing data analysis. The ideal candidate will enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data.
In this role you will serve as the primary point of accountability for management and stakeholders, ensuring the adoption and integration of ITSM processes to achieve corporate goals. Independent and critical thinking are a must as you will plan and execute process activities and collaborate with many levels within the organization to meet established cost, time and quality objectives. Apply ITSM knowledge, skills, tools and techniques to all deliverables, process and systems to meet or exceed stakeholder expectations. High impacting Incident management, root cause analysis and driving other groups to find root causes as well as being part of the change management processes. Proficiency in data analysis and process improvement. This role operates with general oversight and with the expectation of taking the lead in the ITSM space.
**What Will You Do?**
+ **Data Analysis** : Develop and implement data observations from ITSM and associated data sources to provide actionable insights for improved experiences.
+ **Problem Management** : Facilitate root cause analysis and ensure timely resolution of problems to prevent recurrence.
+ **Production Engineering Practices** : Collaborate with teams on implementing and improving production engineering practices. Ensure alignment of engineering practices with ITSM processes. Engage with Software Engineering chapter for identified improvement opportunities.
+ **ServiceNow Expertise** : Act as the Subject Matter Expert (SME) for ServiceNow, providing guidance and support to the team. Leverage ServiceNow capabilities to enhance ITSM processes and workflows. Work with enterprise ServiceNow team on practices
+ **Process Improvement and Mindset** : Identify areas for process improvement and implement best practices to enhance efficiency and effectiveness. Develop and maintain process documentation to ensure consistency and compliance. Leverage Artificial Intelligence (AI) as appropriate.
+ **Incumbent may have responsibility for one or more of the following:**
+ **Analytics and Reporting Management:** Performs analysis, design and integration of business intelligence and reporting application throughout the life cycle with a focus on development and implementation. Performs technical, hand-on role in developing and designing solutions involving multiple data sources, data warehouse, presentation and reporting technologies.
+ **Incident Management** : Develops MTTR (Mean Time to Resolve) and trending reporting, identifies key data and process improvements related to incidents.
+ Implements action plans to eliminate future incidents and escalates to senior management as appropriate.
+ Opens problems and, on a monthly basis, generates an overview of incident information to identify problems.
+ **Problem Management:** Analyzes Incident/Problem report summaries for trends, incomplete solutions, high profile users, and business critical services. Reviews resolved problems for permanent solutions and potential future problems.
+ **Change Management** : Develops change management policy and process recommendations. Develops instructions and training in support of change management.
+ Conducts post-implementation change incident review analysis and process audits. Produces and Packages Key Performance indicators to Process and Portfolio Owners and Senior Management.
+ **Configuration Management** : Provides mentorship to and oversight for Configuration Coordinators. Ensures Change, Release and Configuration Management policies and processes are understood and properly utilized.
+ Produces and maintains the Configuration Management plan and design documentation.
+ **Release Management:** Partners with Project Managers to create project plans for infrastructure release projects. Identifies requirements for implementation resources.
+ Monitors and confirms Request for Change orders are created, approved appropriately, successful production checkout and status updates are accurate.
+ **Service Request Management** : Works with service owners to drive process correction and create new processes.Works with appropriate partners to ensure appropriate requests are created and delivered.
+ Identifies and clarifies requirements for implementation - confirms proper implementation.
+ Input/submit Service Requests, Project Records, Change Controls, and Work Orders to support various internal services.
+ **Capacity Managemen** t:Plan, monitors, supports, and reports system and solution capacity, performance measurement, and forecast for the Technology organization. Participates in forecasting future service capacity requirements.
+ **Service Level Management** :Defines, negotiates and implements Operational Level Agreements (OLAs) for internal IT departments and Underpinning Contracts (UCs) for internal IT and external service providers. Ensures that service levels are met.
+ Assists in determining availability requirements from the business. Review IT Service and component availability to identify unacceptable levels.
+ **Availability Management** :Establishes measures and reporting of availability, reliability, and maintainability. Monitors and investigates any availability issues.
+ Helps set strategic direction for team and assigns work where applicable.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Three years of experience as an ITSM Practitioner preferred.
+ Specific knowledge of purpose and benefits associated with good ITSM processes and their interaction with other processes in an organization preferred.
+ Familiarity with Six Sigma, ITIL, Capability Maturity Model Integration (CMMi) and/or other process improvement frameworks, methodologies and best practices preferred.
+ ITIL Service Management Foundation Certification or equivalent experience preferred.
**Problem Solving and Decision Making:**
+ Demonstrates sound analytic and diagnostic skills dealing with issues that are loosely defined and/or where information is available but must be further manipulated.
+ Once decisions are made, is able to follow and direct action to implement intended results.
+ Breaks a problem down to manageable pieces and implements effective, timely solutions.
+ Openly and directly confronts conflict until resolved.
**Team Orientation:**
+ Strong customer orientation with excellent oral and written communication skills.
+ Builds relationships with peers to achieve objectives. Working to build relationships with other departments to work as one team.
+ Balances team and individual responsibilities.
+ Exhibits objectivity and openness to others' views.
+ Gives and welcomes feedback.
+ Puts success of team above self.
+ Expert ability to work in a highly matrix environment.
**Leadership:**
+ Supports a distinct business unit or several smaller functions.
+ Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures. Results are reviewed with next level manager for clarification and direction before proceeding.
**Planning and Project Management:**
+ Works with the project manager/manager in identifying those projects tasks that are most important, establishes clear priorities and understands the larger picture.
+ Anticipates and effectively responds to changes in workload and resources.
**Financial Impact:**
+ Understands, has input to the budget process, and shares responsibility for cost-effective expense control of assigned projects. Is responsible for important and confidential information.
**What is a Must Have?**
+ High school diploma or equivalent required.
+ Two years of experience in Technology or IT Service Management role required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Retirement Benefits Processor
Alameda, CA jobs
Title: Retirement Benefits Processor Department: Pension Union: Teamster 853 Grade: 4
The Retirement Benefits Processor performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role."
Key Duties and Responsibilities
Maintains current knowledge of assigned Plan(s).
Processes retirement benefit applications; verifies the accuracy of information, researches or investigates past service, related credits, and insurance deductions.
Responds to inquiries from participants, beneficiaries, and union representatives, directly or indirectly, regarding retirement benefits.
Determines benefit eligibility and requests necessary documentation from unions, employers, and the Social Security Administration to expedite processing.
Initiates and prepares correspondence to participants, beneficiaries, employers and others regarding general account information, retirement benefit history, and monthly retirement benefits.
Performs data entry and corrections to update members' information.
Updates retirement data in appropriate information systems.
Assists with special projects as requested by management.
Performs other duties as assigned.
Minimum Qualifications
High school diploma or GED.
Six months experience working in a professional environment.
Highly developed sense of integrity and commitment to customer satisfaction.
Ability to read, analyze, and interpret general business materials, technical procedures, benefit plans and regulations.
Ability to communicate clearly and professionally, both verbally and in writing.
Strong understanding of discretion and the appropriate handling of sensitive information.
Solid organization skills with an attention to detail.
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
Computer proficiency including MS Office tools and applications.
Preferred Qualifications
Bilingual English and Spanish, based on location needs.
Prior retirement plan administration experience.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you.
Please note that in compliance with certain state law, we are displaying salary. This rate is intended for hires into this location.
Compensation: $22.00-26.48/hr
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Auto-ApplyProduct Documentation Specialist I (Onsite / Oceanside, CA)
Oceanside, CA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ***************** .
**Job Summary**
Create accurate Bill of Materials and assembly drawings for our ERP system that informs the Manufacturing and Assembly teams what to fabricate and how to assemble the product.
This is a full-time position, and hours of work and days are varied.
Ability to work Monday through Friday (6:30 A.M - 3:30 P.M., 7A.M -4P.M.)
Occasional evening and weekend work may be required as job duties demand.
**Key Tasks & Responsibilities (Essential Functions)**
+ Interpret and create drawings for simple to complex product and assembly drawings in order to make accurate BOMs.
+ Creation of BOMs and drawings for individual parts, sub-assemblies and finished products.
+ Modify/Update existing BOMs to meet the needs of new specific requirements.
+ Develop drawings for new custom parts needed in the BOMs.
+ Work collaboratively with Engineering and Design Assist Departments.
+ Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Experience (minimum experience required)**
+ Proficient knowledge working in Windows environment and software related (Outlook, Office, etc.).
+ Knowledge of engineering Solid works software.
+ Knowledge and understanding of the concept of Bills of Materials and how they are built.
+ Ability to learn new software and processes.
+ Ability to read and interpret drawings and diagrams.
+ Ability or willingness to learn how to analyze parts, assemblies, and production processes.
+ High capacity to work in a focused and methodical manner.
+ High capacity to work under pressure and fulfill tight deliver schedules.
+ Comfortable working on highly focused tasks.
Computer program knowledge should include the following, but training is available for the right candidate:
+ MS Office (excel, PowerPoint, Word), SharePoint
+ SolidWorks
+ Adobe Illustrator & Photoshop (preferred but not essential)
**Education**
+ Minimum - High School Diploma with 1-2 years of drafting technician experience.
+ College or Associate Degree manufacturing or drafting technical education preferred.
**Preferred Experience (i.e., industry experience)**
Highly proficient in the use of PC and software related to engineering:
+ 3D modeling
+ 2D technical drawing
+ Data base drawing management
+ The candidate must be a fast learner with excellent retention of knowledge and details
**Physical Requirements**
+ Light Work
**Work Environment**
+ This position is within a professional work environment.
+ This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
+ The employee is exposed to a variety of extreme conditions that may be found while walking the production floor.
+ No travel will be required for this position.
\#LI-EG1
**The range for this position is $36,000 to $64,800. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click** **here** **.**
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here (**************************** and here (************************************************************************************************** for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster (********************************************************************************************
e-verify.gov
eeoc.gov (**********************************************
Licensing Renewal Processor
Dallas, TX jobs
This role is responsible for working with the licensing team to ensure timely and accurate processing of license renewals for Integrity's subsidiaries and various designated principals.
Primary Responsibilities:
Manage processing of license renewals and applications to ensure timely and accurate submissions.
Assist with important administrative tasks related to licensing.
Work with partner offices and subject matter experts to resolve questions and understand nuances related to any license renewals.
Reach out to 3rd party vendors and state offices as needed, to determine any process changes, and to finalize correct as needed any license renewal submissions.
Send out required documents to partner offices for license renewals; receive and review required documentation; enter and submit documentation to 3rd party vendors.
Work with 3rd party vendors to help file and maintain license documentation for all new and existing partner offices.
Document and update contact information for each partner office
Update and maintain Standard Operating Procedure (SOP) forms and playbooks for common activities.
Primary Skills & Requirements:
High School diploma required.
College degree preferred.
3+ of administrative experience preferred.
1+ of licensing experience a plus
Insurance industry experience preferred.
Exhibit sound and accurate judgement, includes the appropriate people in the decision-making process.
Convey a friendly, positive attitude while always maintaining professionalism.
Strong customer service skills to respond promptly to customer needs.
Ability to demonstrate accuracy and thoroughness; provide analysis of application to ensure a quality output.
Follow policies and procedures to complete administrative tasks correctly and timely.
Supports organization's goals and values.
Maintain confidentiality.
Attention to detail with strong prioritization skills.
Flexibility and ability to multitask.
About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyPremium Accounting Processor
Frankfort, KY jobs
Since 1960, Investors Heritage has offered life insurance and annuity products that help individuals plan for retirement and preserve their legacies. Headquartered in Frankfort, Kentucky and licensed in nearly every U.S. state, we combine deep regional roots with a national presence-delivering forward-thinking, tech-enabled solutions grounded in the old-fashioned value of personal service.
In 2018, Investors Heritage was acquired by Aquarian Holdings as its flagship insurance carrier. Aquarian, a diversified global holding company with a strategic portfolio of insurance and asset management solutions, provides us with additional financial expertise, strategic leadership and a strong capital base.
With the backing of Aquarian, success of our products and our solid partnerships, we've entered a period of strategic growth and innovation - earning multiple recognitions as one of the fastest growing life and annuity insurers in the country.
And we're not stopping there. We continue to innovate sensibly to meet the changing needs of the market, build relationships with our partners and deliver exceptional service to our clients. Having that kind of foundation - one built on reliability, consistency, and quality - grounds everything we do at Investors Heritage. We're looking for talented, driven individuals who want to grow with us.
We are looking for a full-time Premium Accounting Processor. In this role, you will process premium payments, support agents and customers, and ensure accurate recordkeeping in a deadline-driven environment. The ideal candidate is reliable, detail-oriented, and customer-focused, with the ability to work independently as well as collaboratively. Bookkeeping, banking, or other financial services experience is a plus.
This position requires being on-site at the Investors Heritage home office in Frankfort, Kentucky.
Job Duties:
Provide friendly and professional service to support company values
Assist customers and agents by phone with inquiries and requests
Handle correspondence via email, fax and mail
Organize and maintain records from print, fax, email
Enter and update data accurately in company systems
Scan and upload documents into electronic records system
Process customer payments
Perform other job duties as assigned
Job Requirements:
At least 2 years of office experience
Experience with Microsoft Office (Word, Outlook and Excel preferred)
Strong written, verbal and interpersonal communication skills
Reliable and self-motivated; able to work independently and collaboratively
Proven ability to multi-task and navigate multiple computer applications
High attention to detail and accuracy
Premium Accounting Processor
Frankfort, KY jobs
Job Description
Since 1960, Investors Heritage has offered life insurance and annuity products that help individuals plan for retirement and preserve their legacies. Headquartered in Frankfort, Kentucky and licensed in nearly every U.S. state, we combine deep regional roots with a national presence-delivering forward-thinking, tech-enabled solutions grounded in the old-fashioned value of personal service.
In 2018, Investors Heritage was acquired by Aquarian Holdings as its flagship insurance carrier. Aquarian, a diversified global holding company with a strategic portfolio of insurance and asset management solutions, provides us with additional financial expertise, strategic leadership and a strong capital base.
With the backing of Aquarian, success of our products and our solid partnerships, we've entered a period of strategic growth and innovation - earning multiple recognitions as one of the fastest growing life and annuity insurers in the country.
And we're not stopping there. We continue to innovate sensibly to meet the changing needs of the market, build relationships with our partners and deliver exceptional service to our clients. Having that kind of foundation - one built on reliability, consistency, and quality - grounds everything we do at Investors Heritage. We're looking for talented, driven individuals who want to grow with us.
We are looking for a full-time Premium Accounting Processor. In this role, you will process premium payments, support agents and customers, and ensure accurate recordkeeping in a deadline-driven environment. The ideal candidate is reliable, detail-oriented, and customer-focused, with the ability to work independently as well as collaboratively. Bookkeeping, banking, or other financial services experience is a plus.
This position requires being on-site at the Investors Heritage home office in Frankfort, Kentucky.
Job Duties:
Provide friendly and professional service to support company values
Assist customers and agents by phone with inquiries and requests
Handle correspondence via email, fax and mail
Organize and maintain records from print, fax, email
Enter and update data accurately in company systems
Scan and upload documents into electronic records system
Process customer payments
Perform other job duties as assigned
Job Requirements:
At least 2 years of office experience
Experience with Microsoft Office (Word, Outlook and Excel preferred)
Strong written, verbal and interpersonal communication skills
Reliable and self-motivated; able to work independently and collaboratively
Proven ability to multi-task and navigate multiple computer applications
High attention to detail and accuracy
Data Processor I
Gainesville, FL jobs
Responsibilities:
Perform insurance related data entry activities in accordance with established departmental guidelines to include a variety of policy changes and work distribution to several departments.
Enter a variety of data and make decisions while processing and reviewing changes into multiple database systems and perform daily audits.
Must be detail oriented, able to keep accurate notes and retain information relevant to the job.
Perform other duties as assigned.
Qualifications:
High School Diploma or equivalent is required. Two (2) years of college and/or AA degree preferred and at least 12 months of clerical/office and computer experience, or an equivalent combination of experience and education. High level of accuracy and attention to detail, must type 120 kpm with 95% accuracy. Job assessment test required.
Responsibilities:
Perform insurance related data entry activities in accordance with established departmental guidelines to include a variety of policy changes and work distribution to several departments.
Enter a variety of data and make decisions while processing and reviewing changes into multiple database systems and perform daily audits.
Must be detail oriented, able to keep accurate notes and retain information relevant to the job.
Perform other duties as assigned.
Qualifications:
High School Diploma or equivalent is required. Two (2) years of college and/or AA degree preferred and at least 12 months of clerical/office and computer experience, or an equivalent combination of experience and education. High level of accuracy and attention to detail, must type 120 kpm with 95% accuracy. Job assessment test required.
Specimen Processor
Mount Kisco, NY jobs
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
The Specimen Processor receives and processes all lab specimens including patient identifiers, bar coding, centrifuging, pouring off and packaging of specimens at the correct temperature. The Specimen Processor prepares and makes lists to reference labs. The Specimen Processor follows all lab SOP, OSHA safety\PPE guidelines.
Schedule: This is a 20-hour work week, Monday through Friday between the hours of 11:00 am to 3:00pm. Rotating Saturdays between the hours of 8:00 am to 1:00 pm. The schedule will be determined by the hiring manager upon hire.
Location: 90 South Bedford Road, First Floor, Mount Kisco, NY 10549 (may travel for coverage too: 355 Kear Street, Second Floor, Yorktown Heights NY 10598, 111 Bedford Road, Second Floor, Katonah, NY 10536, and 537 North State Road, First Floor, Briarcliff, NY 10510)
Primary Responsibilities:
* Accessions or verifies previously accessioned orders in the Order Management System
* Make corrections to orders as needed before receiving them into the Lab System
* Places barcode labels appropriately onto specimens received
* Centrifuges specimens appropriately
* Prepares and labels aliquots of specimens to various laboratory departments
* Prepares send out packing lists according to for reference lab.
* Call the reference lab as needed to verify specimen requirements and to arrange special handling of specimens
* Alerts the supervisor to improperly collected specimens or mislabeled specimens
* Expedites add on testing by locating a previously collected specimen and building an order
* Maintains patient confidentiality
* Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
* Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
* Medical Plan options along with participation in a Health Spending Account or a Health Saving account
* Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
* 401(k) Savings Plan, Employee Stock Purchase Plan
* Education Reimbursement
* Employee Discounts
* Employee Assistance Program
* Employee Referral Bonus Program
* Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
* More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* Intermediate level of proficiency with Microsoft Office and demonstrates solid computer skills
* Ability to work rotating Saturdays
* Ability to travel to other draw stations (Mount Kisco, Yorktown Heights, Briarcliff, and Katonah)
* Access to reliable transportation and valid US driver's license
Preferred Qualifications:
* 1+ years of laboratory experience in accessioning and specimen processing department
* Knowledge of containers and minimum volume requirements for testing
* Knowledge of specimens' temperature requirements
* Proven skills in interacting with medical staff
Soft Skills:
* Ability to work independently and maintain good judgment and accountability
* Ability to acclimate working on a small or large team
* Demonstrated ability to work well with health care providers
* Strong organizational and time management skills
* Ability to multi-task and prioritize tasks to meet all deadlines
* Ability to work well under pressure in a fast-paced environment
* Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Specimen Processor
Mount Kisco, NY jobs
**Opportunities with Optum in the Tri-State region** (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind **Caring. Connecting. Growing together.**
The **Specimen Processor** receives and processes all lab specimens including patient identifiers, bar coding, centrifuging, pouring off and packaging of specimens at the correct temperature. The Specimen Processor prepares and makes lists to reference labs. The Specimen Processor follows all lab SOP, OSHA safety\PPE guidelines.
**Schedule:** This is a 20 **-** hour work week, Monday through Friday between the hours of 11:00 am to 3:00pm. Rotating Saturdays between the hours of 8:00 am to 1:00 pm. The schedule will be determined by the hiring manager upon hire.
**Location:** **90 South Bedford Road, First Floor, Mount Kisco, NY 10549 (may travel for coverage too: 355 Kear Street, Second Floor, Yorktown Heights NY 10598, 111 Bedford Road, Second Floor, Katonah, NY 10536, and 537 North State Road, First Floor, Briarcliff, NY 10510)**
**Primary Responsibilities:**
+ Accessions or verifies previously accessioned orders in the Order Management System
+ Make corrections to orders as needed before receiving them into the Lab System
+ Places barcode labels appropriately onto specimens received
+ Centrifuges specimens appropriately
+ Prepares and labels aliquots of specimens to various laboratory departments
+ Prepares send out packing lists according to for reference lab.
+ Call the reference lab as needed to verify specimen requirements and to arrange special handling of specimens
+ Alerts the supervisor to improperly collected specimens or mislabeled specimens
+ Expedites add on testing by locating a previously collected specimen and building an order
+ Maintains patient confidentiality
+ Performs other duties as assigned
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ Intermediate level of proficiency with Microsoft Office and demonstrates solid computer skills
+ Ability to work rotating Saturdays
+ Ability to travel to other draw stations (Mount Kisco, Yorktown Heights, Briarcliff, and Katonah)
+ Access to reliable transportation and valid US driver's license
**Preferred Qualifications:**
+ 1+ years of laboratory experience in accessioning and specimen processing department
+ Knowledge of containers and minimum volume requirements for testing
+ Knowledge of specimens' temperature requirements
+ Proven skills in interacting with medical staff
**Soft Skills:**
+ Ability to work independently and maintain good judgment and accountability
+ Ability to acclimate working on a small or large team
+ Demonstrated ability to work well with health care providers
+ Strong organizational and time management skills
+ Ability to multi-task and prioritize tasks to meet all deadlines
+ Ability to work well under pressure in a fast-paced environment
+ Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED
Specimen Processor
Brewster, NY jobs
**SIGN ON BONUS $5,000 FOR EXTERNAL CANDIDATES** Optum in the tri-state region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. For more information, visit ******************
ProHealth is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time.
At Optum, we are transforming healthcare nationally while providing physician-led care locally. **Join us to start** **Caring. Connecting. Growing together.**
_The group has always maintained a firm commitment to each of our patients...to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel._
**Position Overview** : Provides laboratory services for the following: receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information and patient results into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties.
**Primary Responsibilities:**
+ Accessions or verifies previously accessioned orders in the Order Management System
+ Makes corrections to orders as needed before receiving them into the Lab System
+ Places barcode labels appropriately onto specimens received
+ Centrifuges specimens appropriately
+ Prepares and labels aliquots of specimens to various laboratory departments
+ Prepares send out manifests for reference lab work and packs specimens according to manifest
+ Calls the reference lab as needed to verify specimen requirements and to arrange special handling of specimens
+ Alerts the supervisor to improperly collected specimens or mislabeled specimens
+ Expedites add on testing by locating a previously collected specimen and building an order
+ Performs phlebotomy on a limited emergent basis if properly training to do so
+ Maintains a chain of custody for irreplaceable specimens according to MKMG policies
+ Maintains patient confidentiality
+ Rectifies reference lab pending logs and posts results that are held in the fix queue
+ Performs related work as required
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School diploma or GED and on the job training
**Preferred Qualifications: **
+ 1+ years of laboratory experience in accessioning and specimen processing department
**Knowledge, Skills, and Abilities:**
+ Knowledge of laboratory techniques to perform specimen processing
+ Knowledge of container and minimum volume requirements for testing
+ Knowledge of environmental conditions that effect or alter specimens and test results
+ Skill in labeling and dispersing specimens to the appropriate stations
+ Skill in interacting with medical staff
+ Skill in using multiple computer systems and knowledge of how they work together
**Typical Physical Demands:**
+ Requires full range of body motion including manual and finger dexterity and eye-hand coordination
+ Frequent standing, walking and sitting required for long periods of time is required
+ Must be able to lift and carry items weighing up to 30 lbs.
+ Requires visual acuity and normal color perception
**Working Conditions** :
+ Exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a medical group and laboratory environment
**New York Residents Only** : The hourly range for New York residents is $16.00 to $27.31 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _ _ _ _
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _ _
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Plan Documents Specialist
Buffalo, NY jobs
We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.
Centivo is hiring Plan Documents Specialists (Jr and Sr)! Under the guidance of the Plan Documents Manager, the Plan Documents Specialist will work cross-functionally with the Configuration, Implementation, Client Success, and Product teams to ensure best-in-class output, client experience, and satisfaction, which can include regular interaction with brokers, agents, TPAs, stop loss carriers, and other applicable vendors and clients.
The Plan Documents Specialist is a key member of the delivery team, facilitating client onboarding for document preparation, client changes, document management, and other duties related to requirements for employer-sponsored welfare benefit plans under the following federal and employment laws:
Employee Retirement Income Security Act (ERISA)
Internal Revenue Code (Code)
Health Insurance Patient Portability and Accountability Act (HIPAA)
Medicare Secondary Payer Act (MSP)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Affordable Care Act (ACA)
Women's Health and Cancer Rights Act (WHCRA)
Junior Responsibilities Include:
Assisting in client implementation and client plan changes, defining clients' benefits and structure for document preparation/completion for required plan document creation.
Managing benefit plan documentation processes including:
Conducting and managing a complete, section-by-section review of prospective conversion plan documents, including, but not limited to, Summary of Material Modification (SMM), plan amendments, and Summary of Benefits and Coverage (SBC)
Conducting and managing a complete, section-by-section review of prospective conversion plan documents for a Summary Plan Description (SPD) with some feedback/assistance from Senior team member(s) and/or Plan Documents Manager, if needed
Drafting, finalizing, and maintenance of standard benefit plan documents (i.e. SBCs, standard to intermediate level plan amendments) by identifying/understanding change requests and their requirements. Must have the ability to identify more complex tasks and request assistance from Senior team member(s) and/or Plan Documents Manager when needed.
Drafting standard SPDs (or those that require minimal customization) with some assistance from Senior team member(s) and/or Plan Documents Manager. Must have the ability to work with and take instruction from Senior team member(s) and/or Plan Documents Manager in order to complete SPDs that may become more involved during process.
Identifying missing items needed for document preparation
Submitting finalized plan documents and any changes to stop loss carriers or Stop Loss team as well as PDM vendor.
Determining changes to plan documents to ensure accuracy, seamless coverage, and any additional updates as necessary.
Managing and maintaining a book of business primarily relating to Mid-Market accounts and/or assigned projects at direction of Plan Documents Manager
Stay current on requirements under ERISA, PPACA, and other related laws/regulations as it relates to plan benefits.
Elevating client issues and concerns to appropriate to leadership and or Client Success team members when necessary.
May assist in training process of Analyst and newly hired Junior team members at the direction of Plan Documents Manager.
May support client communications, including, but not limited to, introductory calls with assistance/feedback from Senior team member(s) and/or Plan Documents Manager.
Performing other miscellaneous projects, assignments, and duties as assigned
Senior Additional Responsibilities Include:
Verifying eligibility status and requirements for the plan to be included in the documents
Drafting, finalizing, and maintenance of non-standard or moderate to complex benefit plan documents (i.e. SBCs, SPDs, SMMs) by identifying/understanding change requests and their requirements with little to no assistance from Plan Documents Manager.
Supporting client communications, including, but not limited to, introductory calls
Assisting Junior members with more complex drafting requests.
Managing and maintaining a book of business relating to Mid-Market accounts, Enterprise, or Strategic accounts, but not limited to, and/or assigned projects at direction of the Plan Documents Manager.
Assisting with client/internal departments on inquiries such as those escalated due to SBC and SPD language concerns, compliance issues, or customization requests with assistance from Plan Documents Manager when needed.
May assist with PDM vendor contact, including discussions pertaining to federal/state mandates, governmental changes, or customized requests, along with Plan Documents Manager.
Assist in training process of Analyst, Junior, or newly hired Senior members at direction of Plan Documents Manager.
Qualifications:
Required Skills and Abilities:
Strong organizational and multi-tasking skills, attention to detail
Excellent written, verbal, and interpersonal communication skills; including ability to identify and communicate clearly on inconsistencies and issues found during drafting process
Ability to manage time effectively, set priorities effectively and meet deadlines
Intermediate to advanced knowledge of Microsoft Office products (Excel, Power Point, Word)
Demonstrated ability to meet performance goals, including accuracy and productivity
Ability to take initiative and be self-motivated while exercising proactivity and creativity in problem solving and appropriate decision-making
Display, at minimum, an intermediate level of understanding for compliance principles as it applies to document drafting and client communication
Team player and willingness to take instruction when necessary
Must be able to adapt, be flexible, and have the ability to function efficiently during fast-paced work environment
Have passion and drive in delivering quality documents
Ability to work independently with minimal supervision
Typing speed of at least 60-70 WPM
Junior Education and Experience:
1-3 years of employee benefits paralegal or similar job experience required
1-3 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans
3 years of experience in client management in self-funding document creation and management
Senior Education and Experience:
3-5 years of employee benefits paralegal or similar job experience required
3-5 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans
3-5 years of experience in client management in self-funding document creation and management
Must have exposure to plan/policy documents, including amendments/SMMs, in prior work environments
Preferred Qualifications:
Bachelor's degree or equivalent job experience required
A paralegal or related degree
Phia Group's PDM online portal document management experience or similar use of a portal for document creation and management, is a plus
Worked with DOL Summary of Benefits and Coverage (SBC) templates and SBC Coverage Examples Calculator
Exposure to plan/policy documents, including amendments/SMMs, in prior work environments is a plus
Senior Additional Qualifications:
Certifications in Compliance/Insurance are a plus
Claims Litigation experience and/or Insurance-related designation(s) are a plus
1-3 years of prior training experience
Work Location:
An ideal candidate would be able to work from home
This position is remote
Who we are:
Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.
Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.
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