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What does a market development representative do?

Updated January 8, 2025
7 min read

A market development representative is in charge of devising strategies to generate sales leads and identify new business opportunities. They typically reach out to clients through calls and correspondence to offer products and services, securing sales and client satisfaction. They may also arrange appointments to discuss product specifications and even negotiate contracts. Furthermore, as a market development representative, it is essential to address issues and concerns from clients, resolving them promptly and efficiently in adherence to the company's policies and regulations.

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Market development representative responsibilities

Here are examples of responsibilities from real market development representative resumes:

  • Manage payroll functions including check preparations, payroll reconciliation, and wire transfers.
  • Manage and record all activity by outwardly communicating via phone and email and notating in SalesForce.com
  • Review cost/benefit analysis of potential promotional programs to justify the ROI and manage budgets set aside to support promotional activities.
  • Assist all ADP users with payroll issues and software trouble shooting and installation.
  • Create business relationships and increase incremental revenue to small and medium size ADP clients through face-to-face sales activities.
  • Craft scripts for telemarketing presentation of value proposition.
  • Provide stand-alone payroll tax filing.
  • Coordinate with clients and ADR s for developing marketing programs.
  • Interview candidates and train new ADR's on processes and best practices.
  • Design several databases for the company to use for both the TRICARE and Louisiana Medicaid business.
  • Maintain accurate and detail account information and notes via Salesforce.
  • Apply extensive call center experience to establish newly create telemarketing department.
  • Assist community residents in completing applications for assistance programs, such as Medicaid.
  • Document and log all interactions in CRM system, providing users visibility into activities within accounts.
  • Sell reactivation services and upgrade products within assign territory to customers who have a previously discontinue ADT system.

Market development representative skills and personality traits

We calculated that 12% of Market Development Representatives are proficient in Sales Process, Product Knowledge, and Salesforce. They’re also known for soft skills such as Customer-service skills, Self-confidence, and Interpersonal skills.

We break down the percentage of Market Development Representatives that have these skills listed on their resume here:

  • Sales Process, 12%

    Assisted in structuring the company internally in regard to sales process, forms and approval pipeline.

  • Product Knowledge, 11%

    Maintained proficiency in sales and product knowledge.

  • Salesforce, 10%

    Maintained accurate and detailed account information and notes via Salesforce.

  • Sales Training, 8%

    Schedule and conduct product and sales training in both formal and informal settings.

  • Lead Generation, 7%

    Fueled sales pipeline through lead generation and sales forecasting for a participant management software company.

  • CRM, 5%

    Qualified business opportunities for CRM software projects with Fortune 1000 accounts by initiating outbound calls and identifying scope of projects and initiatives

"sales process," "product knowledge," and "salesforce" are among the most common skills that market development representatives use at work. You can find even more market development representative responsibilities below, including:

Customer-service skills. One of the key soft skills for a market development representative to have is customer-service skills. You can see how this relates to what market development representatives do because "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." Additionally, a market development representative resume shows how market development representatives use customer-service skills: "conducted assimilation and cultivation surveys, inbound customer support, troubleshooting and order processing. "

Self-confidence. Many market development representative duties rely on self-confidence. "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations," so a market development representative will need this skill often in their role. This resume example is just one of many ways market development representative responsibilities rely on self-confidence: "enhanced dealer confidence with the company by timely and knowledgeable responses to phone calls and emails, seven days a week. "

Interpersonal skills. This is an important skill for market development representatives to perform their duties. For an example of how market development representative responsibilities depend on this skill, consider that "wholesale and manufacturing sales representatives must be able to work well with many types of people." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a market development representative: "contacted alumni to raise money for the rhodes college annual fund developed strong interpersonal communication and cold calling skills".

See the full list of market development representative skills

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Compare different market development representatives

Market development representative vs. Account executive

An account executive is responsible for supporting existing clients, closing client deals, and developing sales strategies to increase the company's sales and satisfaction. An account executive must be competitive enough to keep up with the constant changes in the sales industry, including the high demands of digital marketing, a different approach to product advertising, effective negotiation, and presentation skills. An account executive also requires excellent communication skills for the successful acquisition of client accounts and immediately resolve possible complaints as they arise.

We looked at the average market development representative salary and compared it with the wages of an account executive. Generally speaking, account executives are paid $9,933 higher than market development representatives per year.Even though market development representatives and account executives are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require sales process, product knowledge, and salesforce in the day-to-day roles and responsibilities.

These skill sets are where the common ground ends though. The responsibilities of a market development representative are more likely to require skills like "sales training," "mdr," "phone calls," and "telemarketing." On the other hand, a job as an account executive requires skills like "customer service," "healthcare," "work ethic," and "customer relationships." As you can see, what employees do in each career varies considerably.

Account executives really shine in the finance industry with an average salary of $78,879. Comparatively, market development representatives tend to make the most money in the manufacturing industry with an average salary of $60,831.On average, account executives reach similar levels of education than market development representatives. Account executives are 1.4% less likely to earn a Master's Degree and 0.5% less likely to graduate with a Doctoral Degree.

Market development representative vs. National account executive

A national account executive is responsible for identifying sales opportunities and assisting the company in achieving its sales goals. Your duties and responsibilities will include identifying new market trends and conducting research to win new accounts, enforcing the company's sales strategies and plans, and developing new revenue from existing clients by offering additional services and selling new sites. Additionally, you will be responsible for maintaining good relationships with business decision-makers at major companies, investigating promotions, sales strategies, and competitor products, and setting performance goals.

National account executive positions earn higher pay than market development representative roles. They earn a $16,239 higher salary than market development representatives per year.A few skills overlap for market development representatives and national account executives. Resumes from both professions show that the duties of each career rely on skills like "sales process," "product knowledge," and "salesforce. "

In addition to the difference in salary, there are some other key differences worth noting. For example, market development representative responsibilities are more likely to require skills like "lead generation," "mdr," "outbound calls," and "phone calls." Meanwhile, a national account executive has duties that require skills in areas such as "customer service," "healthcare," "powerpoint," and "national accounts." These differences highlight just how different the day-to-day in each role looks.

National account executives earn a higher average salary than market development representatives. But national account executives earn the highest pay in the finance industry, with an average salary of $89,796. Additionally, market development representatives earn the highest salaries in the manufacturing with average pay of $60,831 annually.national account executives earn similar levels of education than market development representatives in general. They're 1.0% less likely to graduate with a Master's Degree and 0.5% less likely to earn a Doctoral Degree.

Market development representative vs. New business development

New business development focuses on new business opportunities and new product innovation, including product design, business model design, and marketing. This includes a wide scope of responsibilities that includes marketing planning, strategic partnerships, and increased profitability. It is the responsibility of new business development agents to be aware of new market opportunities, possibilities for expansion, competitor product developments, and the company's current sources of revenue. This job can be summarized as the source of ideas, initiatives, and activities aimed in the direction of making a business better.

An average new business development eans a higher salary compared to the average salary of market development representatives. The difference in salaries amounts to new business development earning a $24,576 higher average salary than market development representatives.By looking over several market development representatives and new business development resumes, we found that both roles require similar skills in their day-to-day duties, such as "sales process," "product knowledge," and "salesforce." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, market development representatives are more likely to have skills like "sales training," "lead generation," "mdr," and "phone calls." But a new business development is more likely to have skills like "senior level management," "sales strategies," "java," and "sales quota."

New business development earn the best pay in the technology industry, where they command an average salary of $88,045. Market development representatives earn the highest pay from the manufacturing industry, with an average salary of $60,831.new business development typically earn similar educational levels compared to market development representatives. Specifically, they're 2.0% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.

Market development representative vs. Business sales representative

A business sales representative's role is to develop strategies in identifying leads and opportunities to secure sales. Their responsibilities revolve around reaching out to clients to offer products and services, discussing the pricing and specifications of products, processing payments, and gathering necessary client information. They may also arrange appointments with clients to negotiate and sign contracts. Furthermore, as a business sales representative, it is essential to produce progress reports and presentations, handle issues and complaints, maintain records of all transactions, and regularly update databases.

Business sales representatives tend to earn a lower pay than market development representatives by an average of $1,397 per year.While both market development representatives and business sales representatives complete day-to-day tasks using similar skills like sales process, product knowledge, and salesforce, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. A market development representative uses "sales training," "crm," "mdr," and "saas." Business sales representatives are more likely to have duties that require skills in "business sales," "customer service," "strong presentation," and "security industry. "business sales representatives reach similar levels of education compared to market development representatives, in general. The difference is that they're 2.8% more likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.

Types of market development representative

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.