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Marketing account manager skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dr. Timothy Weaver Ph.D.,
Charles Gamble
Marketing account manager example skills
Below we've compiled a list of the most critical marketing account manager skills. We ranked the top skills for marketing account managers based on the percentage of resumes they appeared on. For example, 18.4% of marketing account manager resumes contained digital marketing as a skill. Continue reading to find out what skills a marketing account manager needs to be successful in the workplace.

15 marketing account manager skills for your resume and career

1. Digital Marketing

Here's how marketing account managers use digital marketing:
  • Developed digital marketing and content development strategy for national accounts while managing day-to-day activities of marketing staff and programs.
  • Delivered day-to-day digital marketing services to clients and agency from concept to completion.

2. Project Management

Here's how marketing account managers use project management:
  • Oversee project management and development of client enrollment materials working directly with creative agency and internally to communicate changes and deadlines.
  • Produced detailed reports and analysis based off of industry survey responses and lead tracking for REVEX project management recommendations.

3. Email Marketing

Here's how marketing account managers use email marketing:
  • Implement and manage new online lead generation technology with improved notifications and integrated email marketing sign-up.
  • Project managed large scale implementations and program enhancements to client email marketing programs.

4. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how marketing account managers use account management:
  • Generated sales activity and account management - Recruited technical consulting staff (IT & Engineering) - Directed all external marketing-communications
  • Developed and managed advertising campaigns and production process including prospecting, creating interests, account development, and account management.

5. Marketing Campaigns

Here's how marketing account managers use marketing campaigns:
  • Collected, analyzed and reported on key marketing data that develop quantitative and qualitative methodologies for measuring multiple marketing campaigns effectiveness.
  • Identified new prospects, examined market interest for untapped product lines, collaborated with stakeholders and designed marketing campaigns

6. Google Analytics

Here's how marketing account managers use google analytics:
  • Utilized Google Analytics to effectively determine areas of improvement.
  • Utilized Google Analytics and Google Webmaster Tools for various decision making processes as well as for compiling monthly client reports.

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7. HTML

Here's how marketing account managers use html:
  • Updated HTML & CSS in Website Manager, and UI/UX web redesign with Dealer Principles and marketing agencies.
  • Developed HTML newsletters and web banners promoting services for channel partners.

8. ROI

Here's how marketing account managers use roi:
  • Developed strategic planning initiatives for customers which included creating and delivering presentations, pitches and potential ROI with creative business opportunities.
  • Conducted ROI analysis on promotional activities to determine effectiveness for client engagement including web metric programs to measure marketing success.

9. Copywriting

Here's how marketing account managers use copywriting:
  • Delivered copywriting and editing for all content within promotional emails and other marketing collateral.
  • Prepared selling material for clients and provided copywriting support for other marketing initiatives.

10. PowerPoint

Here's how marketing account managers use powerpoint:
  • Identified subject matter experts, KOLs; generated content, PowerPoint presentation, follow-up material.
  • Created company business cards, marketing material, powerpoint presentations and website graphics.

11. Integrated Marketing

Here's how marketing account managers use integrated marketing:
  • Full service print broker and provider of integrated marketing services and solutions
  • Maintained multiple integrated marketing clients.

12. SEM

Search Engine Marketing, SEM, is a set of digital marketing tools, techniques, and strategies that help optimize website and page visibility and reach potential website visitors through search engine result pages (SERPs). The aim is to appear more and better positioned among the search results when an Internet user searches for the brand keywords.

Here's how marketing account managers use sem:
  • Supervised third party online vendor to improve client SEM through PPC, SEO, and Google Places Pages.
  • Well versed in website development including SEO and SEM as well as the redevelopment of existing websites.

13. Search Engine Marketing

Here's how marketing account managers use search engine marketing:
  • Search Engine marketing and submissions (PPC) (SEO).
  • Continue to optimize pay-per-click campaigns in Google, Bing and other search engine marketing platforms.

14. Client Facing

Here's how marketing account managers use client facing:
  • Collaborated with internal operations teams on complex projects with client facing visibility, producing measurable results.
  • Served as the in-house and client facing SEO expert, using only white hat SEO practices.

15. Facebook

Here's how marketing account managers use facebook:
  • Created and implemented display ad campaigns of $35K+ for Google, LinkedIn, Facebook and WebMD.
  • Designed and executed a social media campaign; founded Laura Kraut Facebook, now at 6,900 likes.
top-skills

What skills help Marketing Account Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on marketing account manager resumes?

Dr. Timothy Weaver Ph.D.Dr. Timothy Weaver Ph.D. LinkedIn profile

Associate Professor, SUNY at University of Albany

Graduates with a range of teaching, writing, editing, and quantitative skills will be the most competitive in this market. But, the truth is that even very well qualified students are going to struggle this year.

What soft skills should all marketing account managers possess?

Charles Gamble

Adjunct Professor, Southern Connecticut State University

Be a good communicator (internally and externally). Marketing is all about effective communication. Most of the roles in marketing are basically managing the various channels through which the communications are disseminated (Events, PR, Paid Search, Web, Social Media, etc.). If you can communicate effectively, you will be a strong asset to the team, and your skills will be easily transferable to multiple roles within the marketing organization. This will provide you security in your current role and a path for career advancement. Three things help to make you a more effective marketing communicator:
-Empathy - Have deep empathy for your prospective customer and the challenges that they are facing. Understand their industry, language, motivation, what their day is like, why they do what they do, who their customers are, etc.
-Product Knowledge - Have a deep understanding of the product or service that you are marketing. Understanding how the functionality of a product or a solution can solve a prospective customers pain point
-Macro Mindset - Think about how content layers together to create a hierarchy or matrix. Understanding how a content theme can be expanded or contracted can help you see the "big picture" and offer more granular detail on a particular topic.

What hard/technical skills are most important for marketing account managers?

Dr. Sooho Lee

Director, Master of Public Administration (MPA) Program, Professor of Public Administration and Policy, University of West Georgia

Quantitative analytical skills, budget and finance skills, and performance assessment skills.

What marketing account manager skills would you recommend for someone trying to advance their career?

Thomas Campbell Ph.D.Thomas Campbell Ph.D. LinkedIn profile

Vice Chair, Associate Professor (Playwriting/Dramaturgy), University of Wisconsin - Green Bay

If a graduate needs to take a gap year, what skills would you recommend to enhance, and how should they go about doing it? - Again, I think this depends on your area of expertise; the industry is always evolving and growing, and you need to be evolving and growing with it. So if you're taking a gap year, try to stay involved or engaged in some way. Ideally, you'd be involved in the production and exercising your skills. Still, if that can't happen, you can stay engaged in other ways - help do props for your local community theatre or even volunteer as an usher. If nothing else, you should always be reading about what's happening in the field. Not just Broadway either - what plays and what work is being done in regional cities. Get your hands on and read the new plays coming out, watch the videos released (full productions, interviews, promotional and dramaturgical videos, too), and read the available reviews. Keep your head in the game, even if you're unable to work the way you want to be doing.

What type of skills will young marketing account managers need?

Dr. Donald SiegelDr. Donald Siegel LinkedIn profile

Foundation Professor of Public Policy and Management and Director, Arizona State University

In our field, computer skills and proficiency with technology and data are in great demand (e.g., data analytics and engineering applications)

What technical skills for a marketing account manager stand out to employers?

Todd Lee GoenTodd Lee Goen LinkedIn profile

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

List of marketing account manager skills to add to your resume

Marketing account manager skills

The most important skills for a marketing account manager resume and required skills for a marketing account manager to have include:

  • Digital Marketing
  • Project Management
  • Email Marketing
  • Account Management
  • Marketing Campaigns
  • Google Analytics
  • HTML
  • ROI
  • Copywriting
  • PowerPoint
  • Integrated Marketing
  • SEM
  • Search Engine Marketing
  • Client Facing
  • Facebook
  • B2B Marketing
  • Salesforce
  • Business Objectives
  • CRM
  • Brand Marketing
  • Content Marketing
  • B2C
  • Email Campaigns
  • Instagram
  • Business Development
  • Channel Marketing
  • PPC
  • Twitter
  • Market Research
  • Google Adwords
  • B Testing
  • Integrated Marketing Campaigns
  • Creative Briefs
  • Affiliate Marketing
  • Linkedin
  • A/B
  • Press Releases
  • Data Analysis
  • Budget Management
  • Customer Relationships
  • Search Engine Optimization
  • Client Accounts
  • Pardot
  • Trade Shows
  • Event Planning
  • Client Relations
  • RFP
  • Website Content

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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