Top Marketing Agent Skills

Below we've compiled a list of the most important skills for a Marketing Agent. We ranked the top skills based on the percentage of Marketing Agent resumes they appeared on. For example, 15.2% of Marketing Agent resumes contained Customer Service as a skill. Let's find out what skills a Marketing Agent actually needs in order to be successful in the workplace.

The six most common skills found on Marketing Agent resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Marketing Agent jobs:
  • Provided excellent customer service and relationship skills to Hotel and Restaurant industry, initiating service calls.
  • Provide general knowledge of company's offerings Skills Used Customer Service Computer Skills Time Management Money Management
  • Serviced complex customer service requests that were escalated to my attention by customer service representative.
  • Provide exceptional customer service in assisting customers who are looking to purchase satellite radio.
  • Provided excellent customer service and assisted customers with financing concerns.
  • Delivered excellent customer service by greeting and welcoming every customer.
  • Provided exceptional listening, conversational, and customer service skills.
  • Provided professional customer service while implementing active listening skills.
  • Provided Customer Service via telephone and e-mail communication.
  • Maintained high production and provided excellent customer service.
  • Provided excellent customer service skills and communication.
  • Performed customer service and booked appointments.
  • Implemented excellent customer service skills.
  • Delivered consistently outstanding customer service.
  • Make Sales, Utilize marketing format given to create website to attract customers, Customer service, Professionalism, Microsoft Works development
  • Acquired knowledge through experience on handling volume customer service inquiries and finding quick resolutions of customer complaints.
  • General Duties: Performed cold calls, set appointments, performed customer service tasks and entered customer data
  • Directed patients on how to enroll for the Medicare Prescription D program while provided quality customer service.
  • Scheduled tours for clientele while providing excellent customer service at 5 or more events per week.
  • Offered exceptional customer service by answering questions about the mayoral campaign to citizens of Mt.

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2. Product Knowledge

high Demand
Here's how Product Knowledge is used in Marketing Agent jobs:
  • Collaborated with exclusive distributors and gained considerable product knowledge while expanding my marketing radius.
  • Give company and product knowledge.
  • Develop product knowledge of large and diverse catalogs through self-education and sponsored factory trainings.
  • Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
  • Initiated and provided product knowledge training sessions & demonstrations to educate consumers and coworkers about new and current product information.
  • Demonstrated keen product knowledge of offerings and understanding of all business requirements for safe, profitable, and regulatory compliant operations.

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3. Timeshare Tour

high Demand
Here's how Timeshare Tour is used in Marketing Agent jobs:
  • Specialized as an in-the-field trainer for new employees and created new methods to encourage the marketing team to book timeshare tours.
  • Marketed Diamond Resorts to walk in customers, and sold them on a scheduled Timeshare Tour.
  • Marketed shows and attractions at booths within various Caesars strip resort locations, selling mini-vacations and scheduling timeshare tours for Wyndham.

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4. New Clients

high Demand
Here's how New Clients is used in Marketing Agent jobs:
  • Solicited new clients by promoting the companies name & services for the purpose of securing assignments for the company.
  • Created website and marketing strategies to keep steady circulation of new clients and prospects.
  • Increased number of new clients doing business with the newspaper.
  • Promote company to draw in new clients.
  • Prospected for new clients Delivered laptop presentations Closed sales
  • Brokered stallion seasons, developing and securing new clients for leading industry privately held, international thoroughbred brokerage firm.

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5. Online

high Demand
Here's how Online is used in Marketing Agent jobs:
  • Manage customer referral and marketing to online customers for a line of reasonably-priced home products
  • Secured proper brand recognition by managing nationwide delivery of offline and online marketing collateral.
  • Assist nationwide automotive dealerships using online chats to communicate to consumers.
  • Developed & digitally distributed service ads online.
  • Guide clients through online branding via social media and provide Local Search and Social Media Marketing training.
  • Manage over 70 clients regarding online presence through local search elevation and manipulation of the Google algorithm.
  • Write creative content for landing pages and online listings and create analytic reports, marking monthly progress.
  • Employed at Wells Fargo as a contract banker providing online banking services with a strong sales component
  • Specialized in selling cruise and tour packages to English speaking clients attained through online advertising.
  • Sell online advertising space and opportunities to businesses as well as individual clients.
  • Enter client information into database and online application for quoting and binding.
  • Maintain customer accounts, radio/online advertisement, and help with radio commercials.
  • Create videos and other branding resources which helps with online marketing.
  • Sell online products and businesses to organizations and individual clients.
  • Build and design campaigns using the different methods of online marketing
  • Established online media outlets for company events and products.
  • Learned skills in website writing and online marketing.
  • Photograph new listings to post online.
  • Targeted both off line and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Responded promptly and accurately to online requests for information from prospective residential customers.

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6. Vacation Ownership Presentation

high Demand
Here's how Vacation Ownership Presentation is used in Marketing Agent jobs:
  • Scheduled vacation ownership presentation/Owner educational workshops.
  • Present guests with opportunity to attend vacation ownership presentation and follow qualification guidelines.

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7. Phone Calls

high Demand
Here's how Phone Calls is used in Marketing Agent jobs:
  • Obtain client information by answering telephone calls, interviewing clients and verifying information.
  • Conducted inside sales via phone calls, e-mail, and live chat.
  • Answered all phone calls and directed them to the appropriate person.
  • Home based agent making B2B phone calls for marketing research.
  • Answer phone calls and direct them to the correct extensions.
  • Promoted sales by performing outbound telephone calls to generate leads.
  • Answer phone calls and process applications for potential tenants.
  • Attended phone calls from customers in Spanish solving their doubts and queries about billing and invoices.
  • Answer phone calls, assist customers Assist with the various needs of the branch as needed

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8. Sales Presentations

high Demand
Here's how Sales Presentations is used in Marketing Agent jobs:
  • Developed and implemented social media advertisement to boost annual sales presentations and radio, television and social media advertisements.
  • Prepare sales presentations, promote marketing strategies and modify sales material to suit individual client needs.
  • Qualify and set clients consistently above standard for sales presentations including gifting for their time.
  • Designed territory sales strategies, and devised and delivered high-impact sales presentations to staff physicians and hospital administrators to secure sale.
  • Utilized knowledge/experience with design, paste-up, layout and typography software features to create general and target specific customer sales presentations.
  • Created highly effective online sales presentations that rapidly identified customer needs, showcasing specific product solutions, and quoting new business.

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9. Company Website

high Demand
Here's how Company Website is used in Marketing Agent jobs:
  • Designed and maintained company websites; marketed client products
  • Drafted descriptions and updated pictures of nearly eighty cabins to be published on the company website.
  • Helped in the development and maintenance of the company website as well as formulating content (i.e.
  • Implemented changes for a new improved company website to promote user functionality and accessible information for current and future customers.
  • Provided significant direction for developing company website including layout, organization system, and transition to e-commerce services.
  • Project lead in coordinating redesign/implementation of new company website and development of a stronger web presence.

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10. Potential Customers

high Demand
Here's how Potential Customers is used in Marketing Agent jobs:
  • Interact with potential customers with positive and professional dialogue.
  • Provide business opportunities with potential customers.
  • Freelance around the city in search of bigger market opportunities where potential customers may have need that our company could fulfill.
  • Employed marketing techniques to develop interest and enthusiasm in potential customers while acting as an integral part of the sales team.
  • Acted as the face of the company by welcoming and greeting potential customers.
  • Approached and Presented product to potential customers at Stadiums, Theaters and Arenas.
  • Obtained names and telephone numbers of potential customers from gift giveaway cards.
  • Entered potential customers into the promotion for a week vacation.
  • Recruited potential customers in the community to come tour a resort
  • Pitch appointments for solar panels to potential customers.
  • Direct potential customers to the outlets.
  • Introduce product and services for high end replacement window company.Set appointments with potential customers
  • Engage potential customers with information regarding the Wyndham Grand Chicago Riverfront hybrid hotel.
  • Advertised using promotional signs and waved at potential customers for tax preparers in the Liberty Tax office.
  • Engaged customers at trade shows Interaction with potential customers Demonstrate extensive knowledge regarding target products
  • Interact with potential customers Confirm all leads are filled out properly Provide customers with Holiday Inn Club Vacations information
  • market home services to potential customers in a busy hardware store -greet and help customers
  • Book tours with potential customers Engage in conversation and build rapport Qualify potential customers Enter customers into sweepstakes

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11. Internet

high Demand
Here's how Internet is used in Marketing Agent jobs:
  • Developed marketing plans for specific regions in the Houston and greater Houston metro area with particular emphasis on Internet advertising.
  • Posted more than 200 daily advertisements on the Internet for Boxer's commercial real estate space.
  • Assist in growing a team of Internet Marketing Agents that contribute to a culture of accountability.
  • Specialized in internet sales; ISP frame to dedicated to switch.
  • Assist in development of marketing plans, internet and print advertisements.
  • Research and analyze Internet sales and advertising trends.
  • Communicate primarily over the Internet or the phone.
  • Home Insurance marketer Regularly used Microsoft Word and Internet
  • Supplied funding for startups that do not have access to capital markets Marketing agent for Internet related products and services.
  • Promoted Amzer products on internet forums and to targeted consumers Skills Used Demonstrating and describing products to the public.
  • Converted customer base to services such as landlines, television and internet services.

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12. Outbound Calls

high Demand
Here's how Outbound Calls is used in Marketing Agent jobs:
  • Managed inbound/outbound calls and utilized effective telephone techniques in a fast paced call center environment.
  • Generated outbound calls to customers and international partners fostering trusting relationships.
  • Call Center Market agent responsible for both inbound and outbound calls from direct response advertising campaigns.
  • Lead generation via outbound calls and face to face contact for Real Estate investment company.
  • Make outbound calls to C-Level executives to determine a need or interest in service offering.
  • Placed outbound calls to potential customers, attempting to gain interest in offered products.
  • Handled high volume of outbound calls, maintained, and managed telephone logs
  • Administered inbound and outbound calls, to meet client needs.
  • Managed inbound and outbound calls as customer service specialist.
  • Retrieved referrals from customers to deliver outbound calls.
  • Managed accounts and handled inbound/outbound calls.
  • Pursued clients by making outbound calls.
  • Complete 150 to 300 outbound calls a day.
  • Reason for leaving: Moved to Colorado Duties: Received inbound and made outbound calls following a script.
  • Make outbound calls (about 200+ a day) -Schedule potential guests for tour our the resort.
  • Worked on Five9 Dialer system making over 500 outbound calls a day.

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13. Sales Goals

high Demand
Here's how Sales Goals is used in Marketing Agent jobs:
  • Develop marketing strategies to achieve sales goals and to compete with other companies and agents in the market.
  • Exceeded sales goals by acquiring 70% of total rental sales of operating team.
  • Established sales goals and identified opportunities to increase revenue and volume for the company.
  • Maintain and exceed strict sales goals while keeping in compliance of CMS quality requirements.
  • Work with local marketing team to meet budgeted tours and sales goals.
  • Conducted performance evaluations based on monthly sales goals and projected sales.
  • Maintain monthly sales goals in alignment with the department quotas.
  • Negotiated product cost, sales goals, and partnership contracts.
  • Coordinated with regional managers to review sales goals and quotas.
  • Required to meet daily sales goals Worked together as a team on a consistent basis.
  • Communicate with other agents and management to promote monthly sales goals.
  • Offered a competitive sprit to achieve sales goals.
  • Achieve individual sales goals through audience targeting advertising !

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14. Real Estate

high Demand
Here's how Real Estate is used in Marketing Agent jobs:
  • Performed real estate closings/settlements of refinances and purchases in Washington, DC, Maryland and Virginia and public marketing presentations.
  • State of PA/NJ Licensed Real Estate Professional Provided executive relocation services to luxury home buyers and sellers.
  • Developed and maintained a large database of clients to market and sell real estate.
  • Acquired new leads, advertised current listings and managed real estate transaction documents.
  • Developed creative marketing strategies to influence the sale of real estate.
  • Post advertisements on real estate properties on social media.
  • Board Member of the Massachusetts International Real Estate Council.
  • Processed real estate settlement closings as needed.

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15. New Accounts

average Demand
Here's how New Accounts is used in Marketing Agent jobs:
  • Established new accounts by planning and organizing daily work schedule to call on potential customers, sales outlets and trade shows.
  • Planned successful strategies to target and develop new accounts for Workers' Compensation and General Liability.
  • Maintained underwriting support for processing and issue of new accounts.
  • Marketed new accounts to brokers and underwriters.
  • Recruited and developed new accounts, working closely with senior director and credit department to facilitate business relationships and sales opportunities.
  • Presented technical products and marketing solutions to company vendors and management to drive specifications for Armstrong Flooring and gain new accounts

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16. Data Entry

average Demand
Here's how Data Entry is used in Marketing Agent jobs:
  • Performed alpha and numeric data entry to add new records, verify, correct, edit and change.
  • Maintained Data Entry, Calculate Payroll for approximately 100 productions paid employees.
  • Perform data entry, editing, and general office tasks.
  • Position required knowledge of medical terminology, very strong communication skills, computer literacy, extensive and accurate data entry.
  • Utilize Knowledge of account management and data entry through data spreadsheets to facilitate positive relationships with stakeholders.
  • Managed correspondence and issued certificates to stockholders, performed detailed data entry and worked within strict deadlines.

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17. Market Research

average Demand
Here's how Market Research is used in Marketing Agent jobs:
  • Promoted client products and collected market research data in establishments throughout Columbus.
  • Prepare and present market research analysis on domestic and international properties.
  • Conducted market research of competitors to analyze product offerings, features, and prices in order to improve Verizon services.
  • Complete market research projects as designated by the manager Assist general manager and account executives in sales paperwork completion.
  • Perform market research to determine competitive strengths and weaknesses of product and best positioning of product line.
  • Optimized sales by conducting market research to identify core demographic, ticket prices and on-sale dates.
  • Conducted market research including: focus groups, customer interviews and computer-based research.
  • Market Research - Monitor and report the overall effectiveness of a marketing campaign.
  • Complete market research projects as designated by the manager General office duties including faxing, filing, and record keeping.
  • Managed quarterly market research programme to generate and screen new ideas for brand development.

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18. Special Events

average Demand
Here's how Special Events is used in Marketing Agent jobs:
  • Involved in all aspects of restaurant and ancillary marketing to include productions, special events, and seasonal promotions.
  • Design and maintain alternate website for special events.
  • Applied discounts for special events and AAA.
  • Charged with planning and implementing special events, conceiving and designing creative marketing concepts and guiding overall concepts towards execution.
  • Develop and implement innovative marketing strategies-branding, community relations, product and market research, and special events.
  • Promoted brand awareness through product demonstrations, performing consumer surveys and identifying market potential in special events.

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19. Vacation Packages

average Demand
Here's how Vacation Packages is used in Marketing Agent jobs:
  • Make outbound and take inbound telephone calls offering qualified owners and prospects mini-vacation packages
  • Call prospective timeshare owners and offering vacation packages.
  • Provide tours of time shares to eligible clientele with intent to sell vacation packages.
  • Required to sell vacation packages, which I excelled at.
  • Book reservations and vacation packages simultaneously over the phone.
  • Sell mini vacation packages to current and potential owners.
  • Market the resort with vacation packages to the resort.
  • Position Sells vacation packages, and qualified guest to go on timeshare tour.
  • Followed Leads Outbound Sales Selling vacation packages with a timeshare tour

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20. Facebook

average Demand
Here's how Facebook is used in Marketing Agent jobs:
  • Helped to create their social media presence on Twitter and Facebook as well helped to build their own websites.
  • Managed social media including Twitter and Facebook, to enhance athlete presence in digital space.
  • Maintained firm's corporate FaceBook site, including finding relevant content and adding commentary.
  • Control the branch s social media websites: Facebook and Twitter.
  • Maintain social media accounts including but not limited to Facebook, Twitter, LinkedIn and MRIS.
  • Grow and develop company social media campaigns including Facebook, Twitter, and Linkedin.
  • Review invoices for products Create Purchase Orders Facebook posting Preparing email campaigns through Constant Contact

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21. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Marketing Agent jobs:
  • Operate telephone, forward calls, providing information, taking messages and scheduling appointments.
  • Initiated sales process by scheduling appointments, making initial presentation, understanding account requirements.
  • Performed general office duties; answering phone, copying, faxing, emailing clients, scheduling appointments
  • Worked closely with account executives, managing their calendars and scheduling appointments with current and potential merchants.
  • Answer telephones, direct calls, and take messages, or scheduling appointments.
  • Use of Microsoft Office for scheduling appointments, Tracking Travel, Product tracking, and Expense Reports

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22. Prospective Customers

average Demand
Here's how Prospective Customers is used in Marketing Agent jobs:
  • Marketed vacation ownership to prospective customers by introducing the company and its operations.
  • Provided excellent customer service to prospective customers.
  • Received 40-70 inbound calls daily from prospective customers who pursued information on letters mailed to them.
  • Contacted and set-up appointments for prospective customers to promote Aflac services.
  • Job Description: -made phone calls to prospective customers-explained to customers various aspects of the company'sproducts such as energy supplies and mortgagerefinancing
  • Scheduled appointments for prospective customers Persuaded customers to purchase our company's services Explained our products and services to prospective customers
  • Qualify prospective customers for Residential/Commercial Solar Installations Verify Credibility for Solar Incentives and Rebates Inbound / Outbound Call Center from Home Office

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23. Cold Calls

average Demand
Here's how Cold Calls is used in Marketing Agent jobs:
  • Required to make 150-200 business to business cold calls per day.
  • Conducted interviews to perspective clients from cold calls.
  • Performed cold calls and communicated effectively with clients to extend subscription renewal offers and obtain new business clientele.
  • Developed and established good working relationships with over 100 customers nationally and executed daily cold calls.
  • Completed cold calls and created/mailed out company materials for a small regional medical transcription company.
  • Assisted generation of new customers through daily cold calls using interpersonal communication.

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24. Trade Shows

average Demand
Here's how Trade Shows is used in Marketing Agent jobs:
  • Arrange and manage company trade shows, including setup, ordering of materials, and logistics.
  • Attend Trade Shows and develop leads for estimates on roofs, windows, decking and siding.
  • Assisted with new customer orientation at trade shows and training conferences.
  • Translated, attended trade shows and represented Thai goods.
  • Attended state and regional trade shows.
  • Coordinated and attended trade shows and participated in community marketing events to communicate organization's brand message to the public.

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25. Positive Attitude

average Demand
Here's how Positive Attitude is used in Marketing Agent jobs:
  • Developed a fun and collaborative environment for team members and guests by bringing a positive attitude and enthusiasm to work daily.
  • Learned how to deal with tough and rude clients through patience and a positive attitude.
  • Maintain a positive attitude with everyone you come in contact with at your location.
  • Direct marketing Maintaining a positive attitude/ environment Use training to create long term customers

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26. SEO

average Demand
Here's how SEO is used in Marketing Agent jobs:
  • Implement off-page SEO content strategies such as coding.
  • Serve as a product specialist to sales team for web design, paid search, SEO and social media services.
  • Audited and categorized their website's incoming links on excel, for search engine optimization purposes (SEO).
  • Designed templates for the content management system to promote SEO and conversion best practices and the efficient use of HTML tags.
  • Increased web leads by 15% through implementing SEO best practices in order to gain more sales leads.
  • Conducted sales calls to qualify, originate, and close SEO and social media packages for new clients.

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27. Prospective Guests

average Demand
Here's how Prospective Guests is used in Marketing Agent jobs:
  • Speak with prospective guests at conventions, trade shows, mall booths or other designated locations while providing signature concierge service.
  • Solicit prospective guests in hotel lobbies, booths or other designated locations while providing signature concierge service.
  • Solicited prospective guests at welcome centers, ticket booths, or other designated locations.
  • Qualify prospective guests to ensure that they meet the qualifications for WVO Sales Presentation.
  • Traveled to conventions and spoke with prospective guests.

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28. Client Relationships

average Demand
Here's how Client Relationships is used in Marketing Agent jobs:
  • Conducted market analysis, developed and utilized business marketing plans, enhanced client relationships, created a network within the community.
  • Assisted clients with debt minimization by personalizing various products/services/additives offered by Citigroup that resulted in stronger client relationships.
  • Developed and networked within professional organizations to build a referral based business, and strengthen new client relationships.
  • Developed effective key client relationships with case managers in order to facilitate the facilitation of repeat and referral business.
  • Created and conducted effective proposal presentations; responsible for sourcing and developing client relationships and referrals.
  • Maintained business and client relationships through regular contact and an emphasis on offering value-added consultative service.

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29. Twitter

average Demand
Here's how Twitter is used in Marketing Agent jobs:
  • Developed a social media program for wedding gown manufacturer and created a Twitter account following and engaging relationship and wedding experts.
  • Worked closely with corporate marketing directors and led PepsiCo Intern Twitter Takeover Campaign.
  • Maintained company website and advertised sale listings with various media - Twitter, Constant Contact, WordPress and Ignite.
  • Created and delivered a professional presentation to sales teams regarding best practices in social selling using LinkedIn and Twitter.
  • Established a Twitter account for WLFX 106.7 The Dog and came up with ideas and contest for us to gain followers.
  • Launched and maintain company Twitter and Blog accounts to encourage engagement and emotional connection to the brand.

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30. New Agents

low Demand
Here's how New Agents is used in Marketing Agent jobs:
  • Mentored and trained new agents on the process of getting tours.
  • Mentor and train new agents.
  • Assisted and prospected customers with insurance needs; in training for Unit Manager; assisted in recruiting process; trained new agents
  • Train and mentor new agents on the specifics of the different insurance company's products, state's policies and procedures.
  • Acted as a mentor providing coaching feedback with the new agents on their calls in order to provide excellent customer service.
  • Top trainer for new agents on policies, procedures and soft skills required for the best customer service delivery.

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31. People

low Demand
Here's how People is used in Marketing Agent jobs:
  • Needed to be extremely outgoing and approach people in a fun, professional manner.
  • Generated prospects for timeshare sales by persuading people to go watch a presentation.
  • Interacted favorably with all types of people, display excellent verbal communications skills.
  • Communicate and sample a wide variety of people in varying environments.
  • Greet people to start up a conversation about vacationing and traveling.
  • Extended calls to people to schedule, interviews with them.
  • Market directly with people and advertise products never seen before.
  • Discover who the people are by getting to know them.
  • People skills and positive outgoing attitude were critical.
  • Talk to about 50 different people a day.
  • Communicate with people to help provide a better vacation
  • Maintained top 150 among 3000 people nationwide.
  • Presented products to 75-1OO people a day.
  • Attend events and sign people up to take a tour of the lodge in Lake Tahoe.
  • Stop people in Pier park.
  • Communicated with people within the United States and Canada via telephone, networks, and email to ensure customer satisfaction.
  • Job offering to people whom seek a "work-from-home" experience.

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32. Appointment Setting

low Demand
Here's how Appointment Setting is used in Marketing Agent jobs:
  • Communicate using the company-prescribed appointment setting methods.
  • Exceed daily goals in appointment setting making an average of 38 calls per hour.
  • Up sale in Merchant Services and Appointment setting, sold additional services to current and non-existing clients.

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33. Medicare

low Demand
Here's how Medicare is used in Marketing Agent jobs:
  • Identified and set up Medicare groups coordinating with the underwriting department and commercial representatives.
  • Marketed Medicare on a group basis to businesses.
  • service representative - Sold health insurance for WellCare Health Benefits to interested Medicare recipients via phone.
  • Marketed to Medicare beneficiaries in NYC and Westchester County.
  • Work directly with senior citizens in evaluating their specific Medicare/Medicaid needs and suggesting appropriate next steps including insurance solutions and enrollment.
  • Schedule and meet individuals\groups for assigned or self-generated leads, assist and enroll eligible individuals in suitable Medicare product.

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34. Business Owners

low Demand
Here's how Business Owners is used in Marketing Agent jobs:
  • Provided clerical contract support to business owners.
  • Provide the expertise that business owners can count on for a strong ROI from their partnership with company.
  • Meet with business owners to schedule new business.
  • Introduced benefits and advantages of internet advertisement to business owners and potential clients who were unfamiliar with internet advertisement industry.
  • Presented business owners with the opportunity to offer voluntary benefits on a pretax basis and conducted solution-based employee group presentations.
  • Conducted research related to consumers, industries and competitors to educate business owners on product use through one-on-one training presentations.

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35. High Volume

low Demand
Here's how High Volume is used in Marketing Agent jobs:
  • Answered a high volume of incoming calls and in-person inquires, prioritizing mail and filing.
  • Promote company resorts to consumers in high volume venues Invite guests to attend vacation resort sales presentation
  • Provided results-orientated customer service as an energetic customer service professional with solid experience in high volume call center environment.
  • Worked in fast-paced, high volume medical call center specializing in communication between medical personnel.
  • Distributed promotional items relating to musical artists/comedians, organized and displayed marketing items in high volume area.
  • Demonstrated superior computer skills and telephone etiquette in a high volume call center environment.

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36. Press Releases

low Demand
Here's how Press Releases is used in Marketing Agent jobs:
  • Created and published press releases for retirement community.
  • Provide formal consultations with clients to write pitch letters, form letters and press releases for immediate distribution.
  • Drafted, edited and pitched press releases, news advisories and articles publicizing events in media outlets.
  • Create and publish press releases, organize and coordinate local events and signings.
  • Published press releases and email announcements for new partnerships and product releases.
  • Compose press releases for marketing events and activities.
  • Created and disseminated press releases.
  • Composed press releases, contracts, and sponsorship agreements with partners on behalf of our clients.

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37. Customer Base

low Demand
Here's how Customer Base is used in Marketing Agent jobs:
  • Generated customer base for Laredo area by direct marketing.
  • Increased sales by analyzing responses to e-mail marketing campaigns, enhancing understanding of customer portfolio and target an expanded customer base.
  • Surpassed annual targets by expanding on-line customer base through new client acquisition and upgraded media buys and memberships.
  • Increase customer base and sales using social media.
  • Build a customer base in the imprinted apparel and promotional products industry.
  • Developed customer base for commercial/industrial electricity deregulation.

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38. Life Insurance

low Demand
Here's how Life Insurance is used in Marketing Agent jobs:
  • Solicited Farm Bureau Bank loans and life insurance appointments for producers.
  • Design retirement strategies, and life insurance policies.
  • Job description: Research on market fields and advertise life insurance
  • Detailed life insurance policies for prospective clientele -Underwrote policies for clientele -Recruited and trained potential salesman
  • Utilized strong communication skills to enroll interested individuals in a life insurance plan that accommodates their specific needs.
  • Designed telemarketing approaches for health and life insurance to small business in the Southern California metropolitan area.

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39. Powerpoint

low Demand
Here's how Powerpoint is used in Marketing Agent jobs:
  • Conducted PowerPoint presentations for training purposes.
  • Created PowerPoint slides for customers Created Advertisements Created Flyers and Business Card
  • Extended professionalism by using PowerPoint presentations for customers requiring a more concise visual of purchasing considerations for each product.
  • Revised sales literature, input sales data, generated PowerPoint presentations and conducted market research on competitor products.
  • Conducted training utilizing PowerPoint presentations, enforced policies and procedures, performed audits and corrected errors and generated reports.
  • Support development collateral materials including brochures, technical sheets, PowerPoint templates and customer promotional material.

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40. Sales Representatives

low Demand
Here's how Sales Representatives is used in Marketing Agent jobs:
  • Ranked at least five times as number salesman for the entire nation within the company with at least 500 sales representatives
  • Book tours so sales representatives can sign members to join vacation club / time share
  • Generated an average of eight concrete leads for Sales Representatives to close.
  • Assisted in the disposition of tours through company systems, and dispersed tours in a timely fashion to sales representatives.
  • Recruit and train new sales Representatives Conduct one-on-one consultation with team members and clients B2B.
  • Provided direct support to Property & Casualty and Life sales representatives to contacted existing members for renewal or cancellation.

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41. Sales Agents

low Demand
Here's how Sales Agents is used in Marketing Agent jobs:
  • Provided administrative assistant training and marketing support for sales agents who hired assistants for day-to-day operations.
  • Trained new marketing and sales agents for multiple campaigns.
  • Initiated relationships between clients and sales agents growing the companies clientele base.

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42. Customer Complaints

low Demand
Here's how Customer Complaints is used in Marketing Agent jobs:
  • Assisted management with resolution of customer complaints.
  • Resolve customer complaints, such as billing, maintenance, neighbors, etc.
  • Manage and resolve customer complaints Provide customers with product and service information Document all call information according to standard operating procedures
  • Facilitate interactions, overcome concerns, resolving customer complaints/concerns through active listening, empathy, professionalism, and problem solving.
  • Maintain relationships with business partners, including senior management throughout CitiMortgage, to better facilitate customer complaints, resolutions.
  • Handled escalated customer complaints, and partnered with agents on escalated calls to provide optimum customer and company resolutions.

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43. CRM

low Demand
Here's how CRM is used in Marketing Agent jobs:
  • Designed and execution customized e-marketing campaign using the CRM communications tool for each account.
  • Maintained Lead sales through CRM system.
  • Strengthened customer relationships by creating and tracking lead campaigns for potential customers using CRM to improve productivity and efficiency.
  • Implemented promotions, developed production forecasts, coordinated CRM system requests, managed event planning, instituted web-based training program.
  • Managed the up-build and maintenance of CRM database; ensuring timely updates and consistent reliability of accurate research information.
  • Maintained the Customer Relationship Management (CRM) program for Company accountability and implemented Online Marketing Campaigns.

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44. Insurance Products

low Demand
Here's how Insurance Products is used in Marketing Agent jobs:
  • Coordinated sale of Long Term Care Insurance products utilizing the Minnesota Bankers Association / local banks.
  • Worked as an independent agent selling all health insurance products, to individuals and business.
  • Trained on a number of insurance products, including Final Expense and Annuities.
  • Provide a variety of insurance products for various individuals/businesses utilizing independent insurance agents throughout Texas with two in-house Independent Agents.
  • Assisted customers with supplemental insurance products and delivered presentations to business owners and human resources representatives for corporate insurance programs.
  • Developed and executed cross-selling plans insurance products to commercial clients to drive attainment of performance objectives.

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45. Company Policies

low Demand
Here's how Company Policies is used in Marketing Agent jobs:
  • Followed qualification guidelines as established by Department and Company policies and procedures.
  • Followed qualification guidelines (Company Policies and Procedures.)
  • Set appointments, schedule certified water technicians routes, and explain company policies clearly over the phone.
  • Acquire job skills and learns company policies and procedures to complete routine tasks.
  • Facilitated the filing of claims and assisted customers in the navigation of company policies and procedures to ensure ultimate customer satisfaction.
  • Minimized risk through proper operation of equipment and reduced liability by obeying all pertinent laws and company policies.

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46. Customer Information

low Demand
Here's how Customer Information is used in Marketing Agent jobs:
  • Inspect and verify customer information.
  • Obtained customer information to determine if they are eligible.
  • Obtain and input all essential customer information correctly Help to set and confirm all viable lead s generated.
  • Execute administrative duties including updates and maintenance of appropriate reporting/ database systems management, customer information, and prospecting.
  • Provided technical assistance for all software packaged with products and maintained customer information and call history in company database.
  • Entered customer information into specific programs from recorded material, while comparing the data submitted while detecting errors.

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47. Open Houses

low Demand
Here's how Open Houses is used in Marketing Agent jobs:
  • Inform tourists & locals about our open houses and register them to attend and give us feedback.
  • Organized Broker Opens, Grand Openings, and Open houses to strengthen exposure.
  • Initial duties included assisting agents with ad placements and open houses.
  • Schedule showings, both private and/or open houses.
  • Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.

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48. Company Products

low Demand
Here's how Company Products is used in Marketing Agent jobs:
  • Generated interests in company products via community venues.
  • Communicated marketing news and new company products.
  • Marketed company products to customers in an effort to increase sales revenue.
  • Created sales pitch on company products and services.
  • Represented various communication company products intended for use by local, state and federal agencies located within four assigned Southeastern states.
  • Called potential customers to set appointments* Assisted new clients with insurance policies* Reviewed policies with current clients* Maintained knowledge of company products

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49. Cma

low Demand
Here's how Cma is used in Marketing Agent jobs:
  • Worked as a CMA at Wyndham's Destin locations selling Wyndham vacations to residents and tourists.
  • Take the CMA tours and broker tours in order to record them on the manifest.
  • Support the CMA's, CMA manager and CMP program.

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50. Small Business

low Demand
Here's how Small Business is used in Marketing Agent jobs:
  • Promoted products and services for small businesses, individuals and homeowners resulting in 35 percent increase in annual sales.
  • Received invitation to become guest blogger for website focused on growing small businesses.
  • Provided quotes and wrote Commercial Auto, WC, GL, CPP and IM for small businesses.
  • Provided money by investors to startup firms and small businesses with perceived long-term growth potential.

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20 Most Common Skill for a Marketing Agent

Customer Service19.5%
Product Knowledge15%
Timeshare Tour6.2%
New Clients6.2%
Online5.1%
Vacation Ownership Presentation5%
Phone Calls5%
Sales Presentations4.7%

Typical Skill-Sets Required For A Marketing Agent

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
15.2%
15.2%
2
2
Product Knowledge
Product Knowledge
11.7%
11.7%
3
3
Timeshare Tour
Timeshare Tour
4.8%
4.8%
4
4
New Clients
New Clients
4.8%
4.8%
5
5
Online
Online
3.9%
3.9%
6
6
Vacation Ownership Presentation
Vacation Ownership Presentation
3.9%
3.9%
7
7
Phone Calls
Phone Calls
3.9%
3.9%
8
8
Sales Presentations
Sales Presentations
3.7%
3.7%
9
9
Company Website
Company Website
3.3%
3.3%
10
10
Potential Customers
Potential Customers
3.1%
3.1%
11
11
Internet
Internet
2.6%
2.6%
12
12
Outbound Calls
Outbound Calls
2.5%
2.5%
13
13
Sales Goals
Sales Goals
2.4%
2.4%
14
14
Real Estate
Real Estate
2.1%
2.1%
15
15
New Accounts
New Accounts
2%
2%
16
16
Data Entry
Data Entry
2%
2%
17
17
Market Research
Market Research
1.8%
1.8%
18
18
Special Events
Special Events
1.6%
1.6%
19
19
Vacation Packages
Vacation Packages
1.3%
1.3%
20
20
Facebook
Facebook
1.2%
1.2%
21
21
Scheduling Appointments
Scheduling Appointments
1.2%
1.2%
22
22
Prospective Customers
Prospective Customers
1.2%
1.2%
23
23
Cold Calls
Cold Calls
1.1%
1.1%
24
24
Trade Shows
Trade Shows
1.1%
1.1%
25
25
Positive Attitude
Positive Attitude
1%
1%
26
26
SEO
SEO
0.9%
0.9%
27
27
Prospective Guests
Prospective Guests
0.9%
0.9%
28
28
Client Relationships
Client Relationships
0.9%
0.9%
29
29
Twitter
Twitter
0.8%
0.8%
30
30
New Agents
New Agents
0.8%
0.8%
31
31
People
People
0.8%
0.8%
32
32
Appointment Setting
Appointment Setting
0.8%
0.8%
33
33
Medicare
Medicare
0.8%
0.8%
34
34
Business Owners
Business Owners
0.8%
0.8%
35
35
High Volume
High Volume
0.8%
0.8%
36
36
Press Releases
Press Releases
0.7%
0.7%
37
37
Customer Base
Customer Base
0.7%
0.7%
38
38
Life Insurance
Life Insurance
0.7%
0.7%
39
39
Powerpoint
Powerpoint
0.6%
0.6%
40
40
Sales Representatives
Sales Representatives
0.6%
0.6%
41
41
Sales Agents
Sales Agents
0.6%
0.6%
42
42
Customer Complaints
Customer Complaints
0.6%
0.6%
43
43
CRM
CRM
0.5%
0.5%
44
44
Insurance Products
Insurance Products
0.5%
0.5%
45
45
Company Policies
Company Policies
0.5%
0.5%
46
46
Customer Information
Customer Information
0.5%
0.5%
47
47
Open Houses
Open Houses
0.5%
0.5%
48
48
Company Products
Company Products
0.5%
0.5%
49
49
Cma
Cma
0.5%
0.5%
50
50
Small Business
Small Business
0.5%
0.5%

23,286 Marketing Agent Jobs

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