Find The Best Marketing And Operations Manager Jobs For You

Where do you want to work?

0 selections

Top Marketing And Operations Manager Skills

Below we've compiled a list of the most important skills for a marketing and operations manager. We ranked the top skills based on the percentage of marketing and operations manager resumes they appeared on. For example, 14.0% of marketing and operations manager resumes contained salesforce as a skill. Let's find out what skills a marketing and operations manager actually needs in order to be successful in the workplace.

Want to find jobs that match your skillset?
Get recommendations that fit your preferences and skillset. We’ll recommend jobs that fit your skills and key steps to help you stand out to employers. Answer a few questions and get started.
The six most common skills found on Marketing And Operations Manager resumes in 2020. Read below to see the full list.

1. Salesforce

high Demand

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how Salesforce is used in Marketing And Operations Manager jobs:
  • Collaborated and communicated with coworkers on Salesforce and Yammer, working in a dynamic and fast- paced operational environment.
  • Managed maintenance and accurate data input from Field Marketing and Channel teams into Salesforce.com.
  • Improved customer relationship management functions for sales staff through introduction and administration Salesforce.com.
  • Managed Salesforce application to streamline communication between sales and marketing departments.
  • Developed standardize reporting within Salesforce to track all marketing campaigns.
  • Developed and implement strategic marketing projects and objectives, involving, Salesforce, database marketing, and social media networks.
  • Worked in depth with Salesforce, Google Earth, Excel, Google Drive, and MapAnything on a daily basis.
  • Managed company website, Salesforce database, agency work product and resource library.
  • Launched and oversaw the implementation of the sales process through Salesforce.com.
  • Developed the project plan and managed the migration to Salesforce.com.
  • Manage systems for Salesforce, WordPress, and StrongMail.
  • Led clean-up process of lead flow through Salesforce.
  • Moved Sales team from homegrown software to Salesforce.com.
  • Maintained data integration and integrity with Eloqua and Salesforce for 4+ years ensuring accurate segmentation and B2B relationships.
  • Re-engineered lead importing process to incorporate CRMFusion s PeopleImport; eliminated creation of duplicate records upon Salesforce import.
  • Developed training documentation for all sales and marketing systems and processes including Salesforce.com, Pardot and lead importing.
  • Worked closely with database administrators to tailor and create custom Salesforce triggers.
  • Vet, implement and allocate internal sales resources (Salesforce, Marketo, ZoomInfo, SalesLoft, RingCentral, etc).
  • Manage all enterprise and direct marketing process and projects including creation of a new lead generation application using Aprimo and Salesforce.
  • Work within Salesforce CRM to create and manage all dashboarding/reporting for Marketing Field, Corporate, Sales and Executive Teams.

Show More

2. CRM

high Demand

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how CRM is used in Marketing And Operations Manager jobs:
  • Represented Relational Marketing strategy in transition to major CRM marketing automation and campaign management system.
  • Pioneered protocol for productivity analysis for workers and maintained the companies CRM database.
  • Initialized CRM and Project Management software to increase operations productivity.
  • Deployed CRM system to effectively manage customer relations.
  • Created and Implemented CRM and CLM Strategies for the HP Enterprise sales force that drove improved top and bottom performance.
  • Developed cross-functional, world-wide business processes to make possible effective CRM utilization for lead development in support of Sales objectives.
  • Created reports and provided administrative support to ten person sales team * Assisted in designing company CRM using FileMaker Pro 13
  • Monitored the Sales organization's compliance with required standards for maintaining CRM data and adherence to established best practices.
  • Key driver of the evaluation and User Acceptance Testing (UAT) of various CRM and MRM solutions.
  • Bottom of the funnel analysis including pipeline shapes/loading, days outstanding, speed ratio (via CRM).
  • Incorporated data governance rules into the business requirements between the CRM, marketing automation and database systems.
  • Use company CRM to track leads and opportunities, evaluating event success and then make recommendations.
  • Interfaced with Third Party vendors to automate the flow of campaign data through multiple CRM systems.
  • Managed CRM database to establish effective strategies for segmentation, lead tracking, and follow-up.
  • Integrate customer relationship management (CRM) campaigns with data warehouse and call center.
  • Subject matter expert on all national and regional CRM initiatives, events and promotions.
  • Maintain Data Integrity of Onyx CRM * Created procedures and streamlined all external Communications.
  • Established target list, cadence, and tiered communications for all CRM programs.
  • Utilized NEON CRM to maintain, analyze and enhance database of 3000 donors.
  • Provide expertise in CRM systems to assist in launch of new business unit.

Show More

3. Project Management

high Demand

Here's how Project Management is used in Marketing And Operations Manager jobs:
  • Coordinate areas of project management to ensure that installations and/or service are accomplished within prescribed time frame and funding parameters.
  • Performed change order review and analyses on proposals received from subcontractors and prepared recommendations for project management personnel.
  • Led team efforts through effective relationship-building, project management execution and delivery of high caliber performance results.
  • Led departmental process reviews and improvements and the reconfiguration of Rosetta's project management tracking system.
  • Manage marketing and in-house operations, including project management of campaigns and job-site performance.
  • Developed project management framework to manage and track acquisition integration milestones across key functions.
  • Awarded prestigious company Leadership award for excellence in project management.
  • Acted in an operational project management capacity for multiple Yahoo!
  • Project management of marketing lead initiatives/campaigns (global).
  • Developed a centralized system for project management.
  • Establish and maintain key project management tools including but not limited to MS Project Plans, dashboards, and project charters.
  • Collaborate and advise on effective marketing techniques, while maintaining excellent communication and project management skills in order to meet deadlines.
  • Streamlined project management to enable work to flow through the shop in a timely, cost effective manner.
  • Recognized with MVP award for project management and implementation leading to $2M annual cost avoidance in labor.
  • Led the local exchange project management team in developing 14 state regional strategies and marketing action plans.
  • Lead large team responsible for end-to-end Project Management of In-Store Marketing campaigns across total store.
  • Project management, in charge of opening the new offices as the business expands.
  • Managed teams delivering project management, production of print & digital marketing, photography.
  • Implemented automation and project management processes to increase time to market with marketing projects.
  • Researched and implemented new project management software (Base Camp).

Show More

4. Online

high Demand

Here's how Online is used in Marketing And Operations Manager jobs:
  • Conceptualized and launched dynamic e-commerce website platform - integrated with online Learning Management System - for expansion into online learning.
  • Secured executive buy-in and budget support by validating online media goals and strategy to increase revenue as well as awareness
  • Provided personalized guidance for transitioning from internal static content to an online dynamic system for improved client satisfaction.
  • Manage marketing and social media campaigns; online advocacy, writing editorial, community-outreach efforts and promotions.
  • Created and maintained online advertising campaigns and business listings to increase visibility of property services and amenities.
  • Maintain business partnership with sports online management company to maximize cost effective registration for soccer clubs.
  • Project managed and Developed detailed business concepts for the Online Business Team for various internet applications.
  • Leverage online and in-house recruiting resources to identify and recruit top professionals and candidates.
  • Coordinated and executed logistics for online or in-person meetings regarding reoccurring and special events.
  • Developed new web strategy, directing traditional print advertisers to include an online strategy.
  • Served as general strategist for fast-growing company and guided in transition to online business
  • Established relationships globally as sole online marketing representative for Euro RSCG Worldwide.
  • Author articles, online copy and other related informative and promotional materials.
  • Created and maintained print and online training documentation for Business Shared Services team
  • Manage online relationship between online marketing, products & engineering/technical department.
  • Designed, monitored and managed advertisements for print and online distributions.
  • Solicited and documented user requirements to enhance internal online applications.
  • Designed and executed marketing programs utilizing offline and online channels.
  • Helped develop online marketing strategy and implementation of novelty products.
  • Completed online research and analysis pertaining to affiliate satisfaction.

Show More

5. KPI

high Demand

Here's how KPI is used in Marketing And Operations Manager jobs:
  • Provided primary data analysis to support marketing intelligence, customer segmentation and sales operations KPI reporting.
  • Plan, implement and analyze all campaigns, direct response and branding to ensure client's KPI goals are achieved.
  • Increased business efficiency by establishing key performance indicators (KPI), process standardization, and establishing best practices.
  • Led the development efforts for the Smarter Computing KPI metrics and managed the monthly consolidation for executive review.
  • Set KPI goals for support desk and store staff that resulted in meeting larger division profit goals.
  • Identify and accurately present to the team expected inventory, revenue, and inventory KPI's.
  • Developed and manage all reporting KPI's and analytic reports for marketing influenced campaigns.
  • Produce and manage all warehouse KPIs, giving visibility to inventory levels, store ordering, shipping costs and all P.O.P.
  • Work with Email Marketing Managers to develop, measure (KPIs), and optimize campaign and portfolio testing.
  • Tracked KPIs and provided weekly feedback on performance and motivated teams to increase productivity while maintaining quality of service.
  • Create ad-hoc dashboards, reports and KPI's to identify problems and solutions to lead generation efforts.
  • Collaborate with global team to ensure that China operation KPI can meet global requirement; 2.
  • Led team members in meeting and exceeding monthly KPI's/Goals; monitored performance, provided training.
  • Develop and build reporting metrics and KPIs for Value Add Fulfillment trends and research.
  • Lead creative redesign to increase revenue and improve department KPIs.
  • Established and monitored KPIs for all vendors.
  • Identified KPIs to track site performance.
  • Developed marketing strategies and plans and evaluated performance against KPIs to gain efficiencies in go to market advertising and marketing efforts.
  • Perform platform optimizations & improvements to achieve maximum success in review of KPIs.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Analytics

high Demand

Here's how Analytics is used in Marketing And Operations Manager jobs:
  • Involved in consumer offer strategy development, sales force training, strategy education, operations implementation and response analytics evaluation.
  • Researched industry trends and tested explicit bidding keyword strategy on top 2 verticals and monitored analytics.
  • Established and evangelized database marketing business review standards to drive adoption of database marketing analytics.
  • Leveraged strategic analytics in planning, arranging and coordinating all advertising decisions and executions.
  • Identified needs to design and develop additional field reporting analytics for future strategies.
  • Provided C-level monthly/quarterly/yearly business analytics to drive year-over-year growth and improve ROI.
  • Perform necessary pipeline analytics including fallout and forecasting.
  • Compiled and maintained customer mobile website analytics.
  • Marketed technical and data analytics services.
  • Initiated and managed analytics and A/B testing enabling transparency in conversion rates and resulting in a 10% increase in profitability.
  • Directed a team of 5 analysts in Bangalore, India, responsible for direct marketing execution and marketing research and analytics.
  • Developed, evolved, and sustained the HP Americas B2B Marketing Operations and Analytics environments over a period of 15+ years.
  • Piloted and organized full-team roll out of agile marketing process spanning strategic planning, creative development, reporting, and analytics.
  • Spearhead vendor collaboration, loyalty card analytics, survey design and analysis, store testing, relationship building, and communications.
  • Delivered business insights that improved pricing, packaging, and marketing promotions through utilizing SAS and other advanced analytics tools.
  • Achieved portfolio growth of 5%, leveraged analytics to implement activation plans, that created an engaging shopping experience.
  • Provide thorough campaign reports to clients as well as site analytics and analysis to internal team and corporate team.
  • Use Google Analytics to develop real time dashboard of website performance to maximize content placement on site.
  • Utilized Dental Marketing analytics 360 to improve organic listing in Google search results to top 3.
  • Created Safeway's store selection method for control store tests and analytics for measuring success.

Show More

7. Data Analysis

high Demand

Here's how Data Analysis is used in Marketing And Operations Manager jobs:
  • Utilize data analysis to identify and justify implementation of new business opportunities, such as the development of an e-commerce platform.
  • Developed and implemented a metrics monitoring log to illustrate and quantify Marketing's impact through data analysis and budget.
  • Conducted data analysis and forecasting to strategically develop operational and marketing process improvements.
  • Led sales operations team which included sales training, performance coaching, compensation planning, sales data analysis and contract administration.
  • Used proprietary real-time data analysis software to evaluate all stages of production and sales to meet customer needs.
  • Owned data analysis of budget, Q/Q, YOY, and identified gaps or trends.

Show More

8. ROI

high Demand

Here's how ROI is used in Marketing And Operations Manager jobs:
  • Accomplished financial ROI calculations on promotions and strengthened international and domestic approvals from finance, product management, and global marketing.
  • Conducted ROI analysis of key marketing programs that optimized investment across marketing channels and improved marketing program executions.
  • Directed project teams in technology business case development, resulting in clearly defined technology ROI.
  • Conducted post campaign ROI analysis and recommended adjustments.
  • Created tracking values for websites so that campaigns could be credited the correct number of lead and ROI from the campaign.
  • Established company s first Marketing ROI tracking tool with ability to plan, implement and monitor success of marketing programs.
  • Developed monthly dashboards that reported on metrics related to budget and expense management, lead conversion and ROI.
  • Research local events for activation and sponsorship possibilities that can produce positive ROI for the program.
  • Identified and developed process to manage all payments - centralizing all outbound spend and ROI information.
  • Tracked the success of our marketing initiatives and analyzed what campaigns drove the highest ROI.
  • Established and led reporting, on an ROI basis, for ten marketing campaign initiatives.
  • Drive search engine optimization, search engine marketing, organic search, ROI tracking.
  • Managed customer assets to drive ROI model to 139 % and Turns to 5.
  • Evaluated customers' ROI to secure repeat-orders or asses alternate productions for optimal results.
  • Determine ROI goals and setup tracking via SFDC for all marketing programs via Alliances.
  • Served as expert to sales on business development offerings and financial ROI modeling tools.
  • Work with Accounting and Finance teams to establish best practices for ROI analysis.
  • Increased marketing efficiency by using metrics to determine ROI of marketing efforts.
  • Delivered lead funnel analysis to continuously improve marketing ROI and enable sales.
  • Developed new lead scoring strategy to maximize campaign efforts and increase ROI.

Show More

9. Powerpoint

high Demand

Powerpoint is an application developed by Microsoft which allows users to create slides of important information to present. It is used mainly for school presentations and businesses. It is commonly used and regarded as the "gold standard" in the field of presentation applications.

Here's how Powerpoint is used in Marketing And Operations Manager jobs:
  • Created high-impact, targeted presentations within PowerPoint that included all necessary details of marketing operations.
  • Created and coordinated PowerPoint presentations and necessary events items for marketing events.
  • Strengthened proficiency of all computer-based programs, such as Excel, Word and PowerPoint.
  • Prepared quarterly departmental budgets, Powerpoint presentations, and support international sales and marketing staff on a routine basis.
  • Created Powerpoint presentations and dashboards for executive team briefing, detailing the efficacy of current marketing campaigns.
  • Transformed a loose, unmanaged collection of PowerPoint decks into a single, trusted reporting tool.
  • Produced analyst reports for sales presentations, PowerPoint slides and webinars.

Show More

10. Html

high Demand

HTML or HyperText Markup Language can be defined as the standard language for developing web pages. It is a formatting system that describes the layout of the web pages. Over the years, HTML has undergone many changes but HTML is the foundational language for every web page.

Here's how Html is used in Marketing And Operations Manager jobs:
  • Designed and implemented HTML mailing campaigns for core capabilities of the company to improve the overall success of the mailing campaigns.
  • Updated and maintained Engineering and Marketing websites using CSS, HTML, Perl, JavaScript and Adobe Photoshop
  • Spearheaded large-scale trunk show benefiting the Susan G. Komen Breast Cancer Foundation, http://newsblaze.com/story/2006102617150200001.ew/topstory.html.
  • Developed a custom HTML dashboard displaying KPIs and waterfall metrics for sales and marketing executives.
  • Utilized HTML skills to make routine changes on property web site.
  • Created and executed effective marketing campaigns via HTML advertisements.

Show More

Find which skills are in demand

Skill Page Callout

Jobs With Trending Skills

11. Pardot

high Demand

Here's how Pardot is used in Marketing And Operations Manager jobs:
  • Drafted project plan for Pardot implementation incorporating implementation partner and internal resources.
  • Included the creation of an updated lead nurture program using Pardot drip program functionality.
  • Created and implemented 1.2 Million ParDot email marketing automation campaign to help increase email sales by 223% in two years.
  • Implemented Pardot Marketing Automation Software and integrated with SalesForce CRM.
  • Implemented email marketing campaigns using Pardot, including designing and building email templates, landing pages, and segmented and dynamic lists
  • Spearheaded implementation of marketing automation systems and serve as system administrator (SalesForce CRM and Pardot lead management).

Show More

12. Company Website

high Demand

Here's how Company Website is used in Marketing And Operations Manager jobs:
  • Redesigned company website to highlight new and existing surgical technology and medical equipment for use in neurosurgery and orthopedic spine surgery.
  • Collaborated with the Marketing Director on the development of nationwide advertising strategy, the creation of company website and collateral material.
  • Managed company website for daily/weekly updates or design implementation.
  • Develop company website, collateral and all marketing materials.
  • Maintained events calendar for North America on company website
  • Managed creation of company websites and digital presence through: Facebook, Twitter, Amazon and mommy blogger program.
  • Project managed company website overhaul, coordinated with marketing team members in writing and editing copy and content.
  • Created and posted all program details and coupon redemption results on internal company website.
  • Managed company website, monthly newsletters, email/virtual campaigns, and quarterly print catalogs.
  • Created, designed and maintained company website, client emails and Facebook page.
  • Write the marketing content and copy for company website and social media pages.
  • Reviewed and edited the company website, marketing materials, and non-disclosure agreements.
  • Update company website and managed all social media accounts.
  • Created and maintained company website to expand market base.
  • Manage company websites and social media marketing campaigns.
  • Managed design and content writing for company website.
  • Coded and maintained all company websites and blogs.
  • Created and managed company website and database.
  • Create content and manage the company website.
  • Maintain and update MSDS and Technical Data Sheets on company website according to government reportingrequirements.

Show More

13. Email Campaigns

high Demand

Email campaigns fall under the marketing efforts that involve contacting multiple recipients at a time. Email campaigns are the best way to reach subscribers and potential clients and give them relevant offers along with valuable content. It is also an effective way to strengthen the relationship with customers.

Here's how Email Campaigns is used in Marketing And Operations Manager jobs:
  • Collaborate with sales on inventory and help make recommendations for campaign optimization.
  • Implemented marketing email campaigns resulting in significant increases to earnings.
  • Produced multiple email campaigns for promotion of products that were being featured during the month for different groups of customers.
  • Worked with designers, coders, and operations to develop email campaigns, print collateral, and Web pages.
  • Planned special events, created promotional email campaigns, and monitored all social media outlets.
  • Handle the content creation for weekly email campaigns, newsletters, and communications.
  • Optimized daily use of A/B testing for outbound email campaigns.
  • Create newsletters, marketing email campaigns and promotional materials.
  • Added company social media into website and email campaigns.
  • Coordinate email campaigns and write email message content.
  • Managed promotional efforts for events, including email campaigns, display advertising and retargeting.
  • Worked with clients' preferred email vendors and database vendors, including Epsilon and Axicom, to deploy email campaigns.
  • Managed Marketo administration and email campaigns, landing pages, A/B testing and campaign reporting.
  • Managed Huntzinger's email campaigns inclusive of template design and content development.

Show More

14. Customer Service

high Demand

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how Customer Service is used in Marketing And Operations Manager jobs:
  • Managed acquisitions/renewals marketing, internal/external customer service, database development and distribution, contract/purchasing negotiation and budget/profitability.
  • Maximized profitability through customer service, effective and prompt communication and follow-up on all pending matters with the customer.
  • Cultivated and enhanced stakeholder relationships to improve market share, minimize risk, and coordinated customer service functions.
  • Supervised both locations with accountability for customer service, quality products, cleanliness and organization of stores.
  • Execute all conference registration and operation procedures, providing customer service to over 5,000 attendees annually.
  • Provided overall assistance in office management / administration, customer service, and document verification.
  • Develop robust relationships with clients; offer facility tours/ presentations and guarantee outstanding customer service.
  • Provide unparalleled customer service to travelers by providing prompt, accurate and professional communication.
  • Attained various 5 Star Service awards annually for exhibiting and providing excellent customer service
  • Developed and implemented cost-saving processes as it related to new customer service programs.
  • Managed and maintained programming specifications for user interface system for Customer Service Reps.
  • Established repeat business by designing catchy marketing slogans and quality customer service.
  • Provided excellent customer service and support to both internal and external customers.
  • Manage company operations by providing exceptional customer service and developing client relationship.
  • Directed day-to-day business operations, marketing, sales customer service and purchasing.
  • Delivered exceptional and highly personalized customer service to both buyers and consignors.
  • Submitted customer service issues necessary to be escalated above Store Manager Level.
  • Located new clients while providing exceptional customer service and solid customer relationships.
  • Deliver exceptional customer service during catastrophic weather events and construction projects.
  • Developed and conducted credit and customer service training programs and seminars.

Show More

15. SEO

average Demand

Here's how SEO is used in Marketing And Operations Manager jobs:
  • Supervised SEO team and provided client management, strategy development, and technology implementation counsel.
  • Managed multiple Web & SEO projects with varying stakeholders at once while working remotely from my home office.
  • Increased website visits by over 35% at no extra expense by utilizing social marketing and SEO.
  • Utilized exceptional marketing abilities to create and implement crucial website and SEO strategies for the business.
  • Managed vendor and in-house SEO program which resulted in page 1 presence on top priority keywords.
  • Required diverse marketing skills in internet (SEM, SEO), print and broadcast channels.
  • Directed SEO and paid search programs, email marketing and LinkedIn, FaceBook and Twitter initiatives.
  • Generated landing pages for SEO and SEM and monitored performance and conversion on a weekly basis.
  • Developed and managed web marketing initiatives: SEO, social media strategy and lead generation.
  • Developed marketing programs that utilized SEM, SEO, email marketing and social media.
  • Implement SEO campaigns on a local and national level to significantly improve website rankings.
  • Helped project manage SEO and link earning efforts for up to 60 clients.
  • Managed web infrastructure and content management, SEO, SEM, social media.
  • Updated website and social media content for branding continuity and SEO optimization.
  • Worked closely with external advertising firm on PPC campaigns and website SEO.
  • Engaged in SEO and SEM efforts to increase site relevance and ranking.
  • Manage SEO initiatives across multiple sites to insure results on Google organically.
  • Assist marketing team with tracking of SEO and website metrics.
  • Develop SEO keyword strategy to maximize organic rank.
  • Hired to be the Marketing Manager to oversee advertising as well as website and SEO.Quickly advanced to Operations/Human Resource Management.

Show More

16. QA

average Demand

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how QA is used in Marketing And Operations Manager jobs:
  • Implemented procedures to reduce WIP re-work and finished product QA rejections.
  • Point person for the IT division regarding consumer marketing related QA activities for all app launches.
  • Implemented the group s formal QA process, workflow and reporting metrics.
  • Lowered monthly vendor fees by 5-10k per quarter by redefining protocol (changing frequencies of QA, better reporting system).
  • Upgraded 5 environments to Vignette 8.0 Content Management Solution: Development, QA, UAT, Production and Business Continuity.
  • Communicate with Development and QA resources to ensure proper coding specifications and that the Brand's expectations are implemented.

Show More

top-skills
What skills help Marketing And Operations Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want. Get Started

Online Courses For Marketing And Operations Managers

One of the best ways to acquire the skills needed to be a marketing and operations manager is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since marketing and operations managers benefit from having skills like salesforce, crm, and project management, we found courses that will help you improve these skills.

Advertising Disclosure
advertising-disclosure
Operations Management A-Z: Business Processes and Systems
udemy
4.4
(551)

Operations Management: Supply Chain & Business Processes in Industry for Manufacturing and Services Organizations...

Operations Management: Supply Chains, Products and Services
udemy
4.3
(741)

Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...

The Operations Management Training Program
udemy
4.4
(335)

Learn how to design, plan, direct, and improve all the activities that transform resources into goods or services...

Distribution and Logistics Management
ed2go

Learn how to improve your company's distribution and logistics management activities, increase customer satisfaction, and improve operational throughput...

Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

Successful Events: Event Planning, Marketing & Management
udemy
4.3
(1,050)

Create a single successful event or event-series with effective event promotion, planning, management and monetization...

Operations and Supply Chain Management
udemy
4.2
(3,048)

Master Supply Chain Management in Manufacturing and Service Organizations...

Operations Management
edX (Global)

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand? In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in. Operations Management helps you to understand the role of OM in a firm and to develop...

Become a Product Marketing Manager Product Management
udemy
4.2
(379)

Product Marketing Strategy: Marketing New Product: Product to Market: Product Promotion: New Product Launch Strategy...

Manufacturing Operations Planning, Management and Control
udemy
4.4
(701)

Cutting-Edge Production Management Methods That Will Help You Outperform the Competition...

Human Resources Professional with Payroll Practice and Management
ed2go

Human Resources Professional with Payroll Practice and Management...

Hotel Management Fundamentals - Hotel Management Operations
udemy
4
(342)

Learn hotel management basics, dive into hotel operations, succeed in your hotel management career and become a manager...

Marketing Management
edX (Global)

According to world-renowned management consultant, Peter Drucker, "Marketing is the only distinguishing and unique function of business…There is only one valid definition of business purpose and that is to create a customer.” While the significance of marketing in today’s business world can never be overstated, it is the precise understanding and appreciation of marketing management that needs to be accentuated. Marketing management allows an organization to track, review and analyze their...

Customer Relationship Management
edX (Global)

Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The objective of this business and management course is to equip you with a sound foundation of CRM concepts and best practices so you can implement CRM practices successfully for long-term profitability. Businesses aim to win and keep customers. Their competitors also seek to do the same. Even the most successful...

Hotel Management: Distribution, Revenue and Demand Management
coursera

Market hospitality services, manage demand, and optimize revenue. This Specialization covers the basics of hotel demand management, distribution, and revenue management. You'll learn how e-commerce intermediaries such as online travel agencies are impacting the already-complex hospitality sector, and you'll explore tools and techniques that will help you effectively market hospitality services and maximize business revenue in this new global industry landscape. In the final Capstone Project, you...

Marketing Operations
edX (Global)

Overtime every industry evolves and marketing is no different. Social media in its various forms have led to a massive shift in the way people consume, interact, and utilize information. In this course, you will explore the changes in marketing practices that have occurred from the shift to social media communications. This course will prepare you with the foundational understanding of marketing operations and evolving marketing practices for your current or future business career...

Learning VMware vRealize Operations Manager
udemy
4.7
(368)

Increase your productivity and efficiency with the vRealize Operations Manager...

Customer Service
udemy
4.5
(3,923)

How to Approach New Customers and Maintain Existing Ones...

Start Improving Customer Service
udemy
3.9
(2,023)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Facebook Ads & Facebook Marketing MASTERY 2021 Coursenvy
udemy
4.4
(27,836)

Facebook Marketing from beginner to advanced! Join 100,000+ students who MASTERED Facebook and are Facebook Ads experts!...

20 Most Common Skill For A Marketing And Operations Manager

Salesforce14%
CRM10.2%
Project Management9.3%
Online6.8%
KPI4.1%
Analytics3.8%
Data Analysis3.7%
ROI3.6%

Typical Skill-Sets Required For A Marketing And Operations Manager

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
Salesforce
Salesforce
14%
14%
2
2
CRM
CRM
10.2%
10.2%
3
3
Project Management
Project Management
9.3%
9.3%
4
4
Online
Online
6.8%
6.8%
5
5
KPI
KPI
4.1%
4.1%
6
6
Analytics
Analytics
3.8%
3.8%
7
7
Data Analysis
Data Analysis
3.7%
3.7%
8
8
ROI
ROI
3.6%
3.6%
9
9
Powerpoint
Powerpoint
3.1%
3.1%
10
10
Html
Html
3.1%
3.1%
11
11
Pardot
Pardot
2.7%
2.7%
12
12
Company Website
Company Website
2.6%
2.6%
13
13
Email Campaigns
Email Campaigns
2.4%
2.4%
14
14
Customer Service
Customer Service
2.1%
2.1%
15
15
SEO
SEO
2%
2%
16
16
QA
QA
1.8%
1.8%
17
17
Facebook
Facebook
1.8%
1.8%
18
18
Internet
Internet
1.6%
1.6%
19
19
Market Research
Market Research
1.5%
1.5%
20
20
Business Development
Business Development
1.3%
1.3%
21
21
Account Management
Account Management
1.2%
1.2%
22
22
Instagram
Instagram
1.1%
1.1%
23
23
Budget Management
Budget Management
1%
1%
24
24
Twitter
Twitter
1%
1%
25
25
Content Marketing
Content Marketing
0.8%
0.8%
26
26
Linkedin
Linkedin
0.8%
0.8%
27
27
External Vendors
External Vendors
0.8%
0.8%
28
28
POS
POS
0.8%
0.8%
29
29
SEM
SEM
0.7%
0.7%
30
30
Business Operations
Business Operations
0.7%
0.7%
31
31
Sales Data
Sales Data
0.7%
0.7%
32
32
Business Units
Business Units
0.7%
0.7%
33
33
Direct Reports
Direct Reports
0.6%
0.6%
34
34
Customer Database
Customer Database
0.6%
0.6%
35
35
Payroll
Payroll
0.6%
0.6%
36
36
Sales Goals
Sales Goals
0.6%
0.6%
37
37
Trade Shows
Trade Shows
0.6%
0.6%
38
38
Product Development
Product Development
0.5%
0.5%
39
39
Daily Operations
Daily Operations
0.5%
0.5%
40
40
New Customers
New Customers
0.5%
0.5%
41
41
Eloqua
Eloqua
0.5%
0.5%
42
42
Press Releases
Press Releases
0.4%
0.4%
43
43
Revenue Growth
Revenue Growth
0.4%
0.4%
44
44
Vendor Relationships
Vendor Relationships
0.4%
0.4%
45
45
Promotional Materials
Promotional Materials
0.4%
0.4%
46
46
Human Resources
Human Resources
0.4%
0.4%
47
47
Event Management
Event Management
0.4%
0.4%
48
48
New Clients
New Clients
0.3%
0.3%
49
49
Product Launches
Product Launches
0.3%
0.3%

101,932 Marketing And Operations Manager Jobs

Where do you want to work?