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Marketing/business analyst skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Stephen A. Matthews Ph.D.,
David Feldman Ph.D.
Below we've compiled a list of the most critical marketing/business analyst skills. We ranked the top skills for marketing/business analysts based on the percentage of resumes they appeared on. For example, 8.4% of marketing/business analyst resumes contained digital marketing as a skill. Continue reading to find out what skills a marketing/business analyst needs to be successful in the workplace.

15 marketing/business analyst skills for your resume and career

1. Digital Marketing

Here's how marketing/business analysts use digital marketing:
  • Prospected, Qualified, Designed and Delivered local businesses customized print & digital marketing campaigns using Value-based selling method.
  • Conceived and executed targeted digital marketing programs to increase subscriber and advertiser acquisition, retention, and conversion rates.

2. Tableau

Here's how marketing/business analysts use tableau:
  • Developed optimized interactive dashboards and story plots using Tableau Desktop with over thirty work sheets for both technical and non-technical consumption.
  • Designed and developed tailored reports for customers by using Tableau.

3. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how marketing/business analysts use salesforce:
  • Organized all relationship information inside SalesForce.com
  • Piloted laptop usage for SalesForce and compiled report on effectiveness of program within medical marketing field

4. SQL

Here's how marketing/business analysts use sql:
  • Configured and implemented an automated business management system built in SQL Server to meet requirements gathered through analysis and JAD sessions.
  • Configured and implemented a SQL Server-based business management system to meet requirements gathered through analysis and JAD sessions.

5. Data Analysis

Here's how marketing/business analysts use data analysis:
  • Suggested several successful marketing campaigns by translating results of data analysis into actionable sales campaigns.
  • Provided data analysis and reports that were used in corporate contract negotiations.

6. Visualization

Here's how marketing/business analysts use visualization:
  • Manage stakeholder communications and coordinate with business leads and technical teams to drive successful delivery of visualization products.
  • Created Data visualization and regression model using historical data to assess the attributes affecting the business.

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7. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how marketing/business analysts use crm:
  • Supported over 200 CRM users globally - 4 US cities; United Kingdom; Dubai; Singapore.
  • Assisted in the design and maintenance of new corporate web portals via various CRM platforms including WordPress

8. Project Management

Here's how marketing/business analysts use project management:
  • Managed daily operations including proposals, Creative Direction, and project management from design to delivery.
  • Project management in development of strategic initiatives derived from HR and PeopleSoft data warehouses.

9. BI

Here's how marketing/business analysts use bi:
  • Created marketing plans and BI forecasts for organizations to maximize volume and productivity.
  • Designed a POC tool to consolidate marketing information for various geographical regions and published BI reports to Marketing Team.

10. Analyze Data

Analyze data or data analysis refers to the practice of studying, organizing, and transforming data to make it more useful. It also includes the cleansing of non-useful information which helps in better decision making regarding any particular matter. Analyze data is a practice that is used widely in the field of business, social sciences, and science.

Here's how marketing/business analysts use analyze data:
  • Research, document and analyze data.
  • Conduct quantitative and qualitative competitive intelligence research and analyze data determine TD Bank's competitive position in the market place.

11. Marketing Campaigns

Here's how marketing/business analysts use marketing campaigns:
  • Collaborated with Program and Product managers in developing winning strategies for the Family of Businesses marketing campaigns.
  • Elaborated creative briefs and partnered with advertising agency for the creation and development of marketing campaigns material.

12. Google Analytics

Here's how marketing/business analysts use google analytics:
  • Implemented marketing analysis using impressions search queries with Google Analytics for websites.
  • Created Google Analytics dashboards, delivered AdHoc reporting and used web data analysis for conversion rate optimization.

13. Client Facing

Here's how marketing/business analysts use client facing:
  • Managed team of 5 to provide world-class support through cases, calls, and client facing Knowledge Base.
  • Served as a research liaison for business teams, investor relations, public relations and other client facing groups.

14. Business Processes

Here's how marketing/business analysts use business processes:
  • Established business processes from publishing, production, quality control, approvals, and collections.
  • Streamlined business processes, interfacing with project managers and financial teams.

15. KPIs

Here's how marketing/business analysts use kpis:
  • Supported Slot Manager in labor analysis of slot personnel, establishing KPIs for slot fill response time.
  • Created and controlled sales & marketing dashboard and KPIs which included budgeting.
top-skills

What skills help Marketing/Business Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on marketing/business analyst resumes?

Stephen A. Matthews Ph.D.Stephen A. Matthews Ph.D. LinkedIn profile

Liberal Arts Professor of Sociology, Anthropology, Demography and Geography Director, Graduate Program in Demography Faculty Director, Graduate Programs in Applied Demography Editor, Spatial Demography Associate Editor, Mathematical Population Studies, Pennsylvania State University

Our program is too broad and complex to answer this in any meaningful way (see my opening paragraph). I hope our Ph.D. graduates have both soft skills (e.g., people skills, communication (writing/speaking), team science/work skills, critical thinking skills) as well as the technical skills (e.g., data analysis, data visualization, data ethics, IRB experience, etc.). As mentioned, I also hope they are flexible and adaptive vis-a-vis other perspectives (interdisciplinary outlook).

What soft skills should all marketing/business analysts possess?

David Feldman Ph.D.

Professor of Urban Planning and Public Policy and Political Science, Director, Water UCI, Director, MPP Program, University of California, Irvine

Ability to communicate well, good teamwork skills, displaying patience, being able to take and respond to constructive criticism, collaborative ability.

What hard/technical skills are most important for marketing/business analysts?

David Feldman Ph.D.

Professor of Urban Planning and Public Policy and Political Science, Director, Water UCI, Director, MPP Program, University of California, Irvine

Quantitative analytical skills.

What marketing/business analyst skills would you recommend for someone trying to advance their career?

A.J. ArreguinA.J. Arreguin LinkedIn profile

Professor, Our Lady of the Lake University

The best thing for a student/graduate to do, if they're taking a gap year, would be to continue to enhance their skills in social media, marketing, and public relation writing by implementing practices to show progression in communicative methods when marketing a product/service/event or get a positive response/feedback to a well-organized campaign.

Students should volunteer with small/local businesses or create their brand (start a blog or become a niche social media influencer) to practice and build on their experience. Once the student/graduate does that, they should keep a weekly log with analytics to help them understand how to improve moving forward. This will be beneficial when applying for a communication/public relations job during an interview. The degree gets the student/graduate the talk, but the experience lands them the job.

What type of skills will young marketing/business analysts need?

Dr. Michael LonginowDr. Michael Longinow LinkedIn profile

Chair, Biola University

Young graduates in journalism and digital media (fact-driven information-gathering and information dissemination) need skills in critical thinking and analytical approaches to public documents and data. It requires a broad liberal arts education and understanding of how language, quantitative skills (i.e., numeracy), and how a grasp of the history of our nation and the world are crucial to understanding events happening now.
Graduates will need the kinds of emotional and social intelligence that will give confidence in pursuing a cross-cultural understanding of socio-political and socio-economic messages that are released by political and corporate leaders - to hold those leaders accountable to claims they make that are false, misleading, or untenable in leadership.

Young graduates will need skill in writing (in English, but preferably in other languages used in the rapidly globalizing media marketplace). They will need a basic grasp of applied psychology, sociology, and moral reasoning to navigate creative but compassionate approaches to interviewing people of all ages and backgrounds to tell stories that are contextually accurate, true to established facts, and that further understanding of those whose voices are not heard (or are mischaracterized by other media).

Young graduates will need skills in visual language: photojournalism, design-based information sharing, animation, virtual reality, and augmented reality to bring news and the meaning behind the news to audiences that are post-literate. Video technology - telling stories via video in multiple digital formats - will continue to be a mainstay of the news and information industries.

List of marketing/business analyst skills to add to your resume

Marketing/business analyst skills

The most important skills for a marketing/business analyst resume and required skills for a marketing/business analyst to have include:

  • Digital Marketing
  • Tableau
  • Salesforce
  • SQL
  • Data Analysis
  • Visualization
  • CRM
  • Project Management
  • BI
  • Analyze Data
  • Marketing Campaigns
  • Google Analytics
  • Client Facing
  • Business Processes
  • KPIs
  • A/B
  • B Testing
  • Business Strategies
  • SEO
  • Marketing Analytics
  • Email Marketing
  • Market Research
  • User Acceptance
  • Lead Management
  • Channel Marketing
  • ROI
  • Product Development
  • Financial Analysis
  • Twitter
  • Website Content
  • SAS
  • Facebook
  • QA
  • UAT
  • Sales Data
  • B2B Marketing
  • Market Analysis
  • Test Cases
  • Email Campaigns
  • EPICS
  • Competitive Analysis
  • HTML
  • Linkedin
  • Business Development
  • Market Trends
  • CMS
  • Data Integrity
  • Pardot
  • CSS

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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