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Marketing clerk skills for your resume and career

Updated January 8, 2025
2 min read
Quoted experts
Lauren Easom M.Ed, GCDF,
Mary Norman
Below we've compiled a list of the most critical marketing clerk skills. We ranked the top skills for marketing clerks based on the percentage of resumes they appeared on. For example, 23.6% of marketing clerk resumes contained customer service as a skill. Continue reading to find out what skills a marketing clerk needs to be successful in the workplace.

15 marketing clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how marketing clerks use customer service:
  • Received several honored notes from customers for customer service.
  • Provide limited customer service for Direct Marketing Vendors.

2. Database Systems

Here's how marketing clerks use database systems:
  • Work with an ACT database system to track requests.
  • Filed provider records; entered provider information in Facets database system accurately; provided administrative support for the entire credentialing department.

3. Purchase Orders

Here's how marketing clerks use purchase orders:
  • Reviewed all invoices against purchase orders.
  • Reviewed and Analyzed purchase orders to separate and extract sensitive and important information from irrelevant documents.

4. Promotional Materials

Promotional material is any document or article - written, printed, graphic, electronic, audio, or video presentation, distributed or made available in whole or in part on behalf of a product, cause, idea, person, or business for promotion, advertisement, announcement or direction. Promotional materials are used to make a business stand out from its competitors and to engage the target audience.

Here's how marketing clerks use promotional materials:
  • Created logo/identity systems for Builder companies and/or promotional materials.
  • Ordered, stocked and organized promotional materials.

5. PowerPoint

Here's how marketing clerks use powerpoint:
  • Created PowerPoint presentations of services provided to military families through the Department of Defense.
  • Created and prepare PowerPoint sales and client presentations in addition to preparing for internal/external company meetings and training sessions.

6. Adobe Photoshop

Here's how marketing clerks use adobe photoshop:
  • Organized and created mailings for clients using Adobe Photoshop, Excel, and other computer programs.
  • Utilized Adobe Photoshop CS5 to update company website photo reel.

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7. Customer Mailings

Here's how marketing clerks use customer mailings:
  • Prepared marketing materials for customer mailings.

8. Proofread

Proofreading simply carefully checking your text for possible errors like typographical errors or mistakes in grammar, style, and spelling before it can be published or shared. This is generally known as the very last stage of any writing process when you need to fix minor spelling and punctuation mistakes, typos, formatting issues,


and inconsistencies.

Here's how marketing clerks use proofread:
  • Edited & proofread 3,000+ pages of catalog content for nationwide distribution to QVC, Kay Jewelers, Costco, etc.
  • Proofread material for discrepancies and maintain a high degree of attention to detail.

9. Office Equipment

Here's how marketing clerks use office equipment:
  • Used of office equipment, including folding and postage machines.
  • Operated standard office equipment, adhered to safety practices, efficiently used pertinent software applications and prepared and maintained accurate records.

10. Event Planning

Here's how marketing clerks use event planning:
  • Provided general support to the overall functions of the marketing department which coordinates collateral materials, event planning and advertising.
  • Assist with event planning and graphic design along with performing other related duties as assigned.

11. Order Processing

Order processing plays a significant role when providing services to customers. It is the process of preparing and packing products to fulfill orders, delivering them in high-quality conditions.

Here's how marketing clerks use order processing:
  • Assist with order processing - assemble gift baskets, collecting items need per invoice order.

12. MWR

Here's how marketing clerks use mwr:
  • Promoted facilities and upcoming events of Family and MWR at various locations on Fort Knox Military Installation.
  • Create graphics, banners, website tools for events and programs offered within MWR.

13. Trade Shows

Here's how marketing clerks use trade shows:
  • Coordinated and attended conferences, trade shows, and regional meetings to establish contacts with customers.
  • Coordinated resources for more than 75 conferences, seminars, and trade shows.

14. Sales REP

Here's how marketing clerks use sales rep:
  • Read source document software such as sales reports, bills, and enter data in specific fields.
  • Order possessing Filling Data Entry Responsible for analysis of monthly, weekly and daily sales reports.

15. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how marketing clerks use telephone calls:
  • Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.
  • Receive and directing telephone calls and relaying messages to others while maintaining accuracy, clarity and confidentiality.
top-skills

What skills help Marketing Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on marketing clerk resumes?

Lauren Easom M.Ed, GCDFLauren Easom M.Ed, GCDF LinkedIn profile

Director, Georgia College

Two skills that employers are always looking for on a resume is an individual's ability to problem solve and work well in a team.

What soft skills should all marketing clerks possess?

Mary Norman

Lecturer of Marketing, University of North Georgia

-Communication - written and verbal
-Teamwork
-Problem solving
-Adaptability
-Creativity
-Positive attitude
-Motivation / Assertiveness
-Honesty

What hard/technical skills are most important for marketing clerks?

Mary Norman

Lecturer of Marketing, University of North Georgia

-Project management skills
-Knowledge of key marketing tools and analytics:
-Social media tools like Hootsuite, Google analytics, etc.
-Design tools like Canva, Photoshop, Illustrator
-Email and Survey tools like Mailchimp and Survey Monkey
-SEO Tools like Google Ads
-Digital/Social Media Marketing Skills in the following areas:
-Email marketing
-Search Engine Marketing and Search Engine Optimization (SEM/SEO)
-Email marketing
-Content marketing - ability to create content for social media and additional formats like blogs, etc.
-Social Media marketing through top platforms: i.e., Facebook, Twitter, Instagram, TikTok, LinkedIn, etc.
-Data Analysis - mining insights into customer behavior based on website and social media analytics
-Trendwatching / Consumer insights

What marketing clerk skills would you recommend for someone trying to advance their career?

Dr. Marissa Doshi Ph.D.Dr. Marissa Doshi Ph.D. LinkedIn profile

Associate Professor, Hope College

Take some time to decompress, but a gap year is not a vacation! Graduates should have a clear idea about the skills being prioritized in the jobs or professions that they want to join. To identify skills employers are looking for, start by examining relevant job ads. Connecting with alumni is another way to figure out what it's like to work in a particular job or profession. Once you know what skills are being prioritized, work on cultivating them. Take webinars or online courses-many are free. Internships (many are remote now) are also helpful. Also, work with college career counselors-the relationship doesn't end after graduation! Finally, it's always good to build relationships and volunteering in the community is a great way to do that.

List of marketing clerk skills to add to your resume

Marketing clerk skills

The most important skills for a marketing clerk resume and required skills for a marketing clerk to have include:

  • Customer Service
  • Database Systems
  • Purchase Orders
  • Promotional Materials
  • PowerPoint
  • Adobe Photoshop
  • Customer Mailings
  • Proofread
  • Office Equipment
  • Event Planning
  • Order Processing
  • MWR
  • Trade Shows
  • Sales REP
  • Telephone Calls
  • Inventory Control
  • Travel Arrangements
  • Press Releases
  • Sales Reports
  • Customer Accounts
  • Process Payments
  • Customer Complaints
  • Facebook
  • Direct Calls
  • Office Machines

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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