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Marketing communications specialist skills for your resume and career

15 marketing communications specialist skills for your resume and career
1. Digital Marketing
- Created multimedia use-case scenarios and featured them across multiple digital marketing channels, which resulted in directing product release strategy.
- Designed and implemented effective programs for tracking online user behavior and used such intelligence to improve digital marketing initiatives.
2. Project Management
- Project Management: Managed Verizon s national bill media marketing communications program at a high level of responsibility and accountability.
- Managed the implementation of marketing communications projects providing alternative marketing options, project management solutions and cost efficiency improvements.
3. Graphic Design
Graphic design is the art of making visual content to communicate messages. Designers apply different page layout methods and visual hierarchy by using letters and pictures to meet the need of end-users. Most companies use graphic design to sell their product or services and to convey complicated information by using infographics.
- Directed corporate communications, including advertising, graphic design, collateral promotions, website design and maintenance, trade show management
- Represented communication channel between information technology and graphic design teams for website updates aligned with brand management.
4. Web Content
- Maintain company website utilizing web content management systems ensuring accurate and current material and usability.
- Supported web content management and search engine optimization activities.
5. Press Releases
- Managed all media and public relations including developing and writing all press releases and representing hospital at community and marketing events.
- Evolved the public relations strategy, developing advertisements and selected media placement, positioning press releases in key publications.
6. Marketing Campaigns
- Identified and compiled content and web surveys for customer-dedicated internet micro sites used in the successful launch of customer-direct marketing campaigns.
- Led collaborative teams to develop and deliver successful marketing campaigns and collateral material across print, electronic and online media.
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- Prepared heavy PowerPoint presentations internal and external for materials on products, business plans and management communications.
- Created PowerPoint Presentations Promotional Bulletins Leadership correspondences Internal & External publications Created Newsletters Website & Flash Presentations
8. SEO
- Targeted SEO Campaign: Managed our industrial product search engine initiative, specifically targeting an engineering audience.
- Developed and implemented numerous company-wide SEO Best Practices policies/documents.
9. Channel Marketing
- Lead contact in interactions of companies enrolled in Channel marketing programs - maintained invoices & electronic delivery of Check notifications.
- Manage channel marketing relationships with vendors.
10. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Engage decision makers in a conversation targeted at gathering information, uncovering additional sales opportunities, and providing superior customer service
- Provided customer service and administrative support to Sr. Editor to cultivate relations with multimedia websites.
11. Trade Shows
- Optimized company presence and voice-activated dialing demonstrations at major trade shows by effectively coordinating logistics and billing.
- Coordinated marketing activities including seminars, international trade shows and training sessions, including luminary management.
12. Facebook
- Project manages Social Media initiatives including the development of our company and individual brands Facebook and Twitter accounts.
- Created official company page on Facebook and Twitter to facilitate interaction with customers.
13. Twitter
- Worked with interactive agency and Twitter representative to concept and execute online strategy.
- Established corporate Twitter accounts and deployed initial social media strategy.
14. Marketing Collateral
Marketing collateral refers to a collection of media items that a company will use to support the sales of its products and services. This term was used to describe the catalogs, brochures, and other print media, whereas these days the marketing collateral meaning is also used in digital marketing and has been growing given the platform of blogs and other social media platforms.
- Ensured top-notch brand integrity and business alignment of messaging across multiple communication channels including web, email, and marketing collateral.
- Created a centralized inventory spreadsheet that will house all marketing collateral which will help align communication campaigns across business teams.
15. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Coordinated and conducted external vendor and internal employee training on CRM application, utilizing virtual meeting applications for international training.
- Develop and implement all marketing communications material for Customer Relationship Management (CRM) and Data Warehouse Practices.
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Assistant Professor, Austin Peay State University
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Associate Professor, Lynn University
List of marketing communications specialist skills to add to your resume

The most important skills for a marketing communications specialist resume and required skills for a marketing communications specialist to have include:
- Digital Marketing
- Project Management
- Graphic Design
- Web Content
- Press Releases
- Marketing Campaigns
- PowerPoint
- SEO
- Channel Marketing
- Customer Service
- Trade Shows
- Marketing Collateral
- CRM
- Email Marketing
- Content Management
- Communication Strategies
- HTML
- Google Analytics
- External Communications
- Content Development
- Proofreading
- Market Research
- Integrated Marketing
- Lead Generation
- Content Creation
- Email Campaigns
- Content Marketing
- Blog Posts
- HR
- Copywriting
- Intranet
- Event Planning
- External Audiences
- Promotional Materials
- Flyers
- SharePoint
- Business Development
- Fact Sheets
- CMS
- ROI
- Media Management
- Brand Awareness
- External Vendors
- YouTube
- MarCom
Updated January 8, 2025