Marketing communications writer job description

• 2 year or Bachelor’s Degree preferred, but will accept H.S Diploma or G.E.D .
• Proficient in Microsoft Excel
• Strong business acumen with the ability to quickly assess a new environment and develop solutions that support the business strategy, critical objectives, and cultural norms
• Creative with a strategic mindset along with the ability to turn concepts into action
• Strong relationship building and influence skills
• A change agent who is flexible, resilient, and able to thrive in a dynamic, rapid paced environment
• Willingness to take smart risks and innovate to win
• Highly organized and able to manage time effectively
• Exceptional verbal and written communication skills

Additional Information

This position is well suited to a creative and analytical thinker and problem solver with the organizational ability to manage multiple projects concurrently.

**What you must know before you apply:**

This position does not require prior experience as full training is provided, but as we invest in someone, we expect equal investment into the projects assigned. The ideal candidate must have high level of written and verbal skills. This position will require the ability to pro-actively manage team members to complete projects. Must have the flexibility to travel to assist with special company events when necessary.

Apply if you have the following experience: entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer service

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As Communications Writer, you will serve a critical role in our business by understanding the internal and external Informational sharing needs, primarily supporting the Knowledge Management team. You will be responsible for a wide variety of activities related to creating/writing, managing, packaging and disseminating key information to help advance and support Global Service Delivery (GSD) in Knowledge Management and Information Sharing needs. As a Communications Writer you will serve as the primary resource for various departments and will help in communicating key programs and initiatives that are in line with the GSD KM strategy.

The successful employee in this role will provide support to KM, Training and ID teams in preparing and editing system-level communications that maintain high standards for quality, consistency, and suitability for intended audiences. These include executive-level communications, customer correspondence, web content, articles, and other communications. The Writer/Communications Specialist is a strategic thinker with sound judgment and the ability to deliver quality communications on short deadline

Goals will be accomplished thru designing, maintaining and/or developing communications, reference documents, other work products and externally sourced documents into the communication management process. Creating or updating content for the Help Systems and/or internal websites and SharePoint sites. You will need to be creative and able to design content that really grasps the reader's attention to maximize the absorption of the message being communicated.

Working in coordination with the KM Manager, the Communication Writer will assume responsibility for the following:
Edit communications with an emphasis on quality and message consistency Collaborate with other staff to create and distribute communications including informational updates, emergency alerts, and other communications to external and internal audiences. Apply expertise in communication effectiveness in creating communications that are complete, concise, clear, correct, considered, courteous and concrete. Ensure quality and standardization of communication output and deliverables through regular reviews. Assist the KM Manger in executing and further improving the KM Service Delivery Model and establish a KM Center of Excellence for GSD. Ensure content is designed/updated on time, on budget, and according to specifications. Update websites and knowledge management sites with current information, making information easy to find and use Coordinate across the platforms to ensure that posted information is accurate, written & communicated consistently and with the correct access controls in place Evaluate all incoming requests to determine timelines and delivery methods.
Follow development standards and ensure compliance on all content materials. Ability to synthesize material into narrative for publications and dissemination to broader audiences.
Performs all other duties and responsibilities as assigned. Proofread communications and suggest improvements, should there be any.


Minimum Qualifications


3+ years' work experience in a Communications or Technical writer role. Bachelor's degree in English, Journalism, Writing or related field from an accredited college or University. Other combinations of applicable education, communication, and experience that provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered. Demonstrated sound judgment in writing and identifying communications content that is appropriate to intended audience and need. Excellent written and oral communication skills; strong technical writing skills Possess initiative, resourcefulness, and adaptability. Excellent organizational and time management skills. Ability to work independently with minimum supervision Exceptionally strong attention to detail Ability to manage multiple projects, prioritize, and meet deadlines Strong team player who can work effectively in a distributed team environment and ability to work with a virtual team Excellent computer skills in MS Office applications; knowledge of HTML/CSS and ability to learn technology quickly


Preferred Qualifications


Bachelor's degree or higher in Information, Communication, or related field; or the equivalent combination of education and experience Experience in Knowledge Management or Content Management Platforms



EEO Statement



JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.


Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

The position will support targeted programs to member prospects and existing ABH IL Medicaid members by developing advertising campaigns and marketing communication collateral to promote ABH IL's HealthChoice Illinois Medicaid program with a differentiated value proposition. In addition, the role will broaden by developing new marketing communications opportunities to drive profitable growth across five region in Illinois.
Pay Range

The typical pay range for this role is:

Minimum: 60,300

Maximum: 126,600

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

• 5+ years of relevant experience with marketing and preference for experience in service industries• Solid business writing skills and experience presenting information both orally and in writing• Knowledge of Medicaid or DSNP marketing preferred• Oversight of advertising/creative preferred (including traditional such as print, TV, radio; grassroots; and digital such as social, video, SEO)• Analytical skills, strategic thinking, and creative problem solving • Effective time-management, organization and the flexibility to adapt quickly to changes

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

Communication - Advertising, Marketing - Competitive intelligence, Marketing - Direct marketing, Marketing - Promotional and collateral materials

Education

• Bachelor's degree required

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.