Post job
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Marketing liaison skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Lauren Easom M.Ed, GCDF,
Dr. Alexander Rose
Below we've compiled a list of the most critical marketing liaison skills. We ranked the top skills for marketing liaisons based on the percentage of resumes they appeared on. For example, 26.3% of marketing liaison resumes contained home health as a skill. Continue reading to find out what skills a marketing liaison needs to be successful in the workplace.

15 marketing liaison skills for your resume and career

1. Home Health

Here's how marketing liaisons use home health:
  • Perform customer service activities and facilitate communication between home health and hospice department and referral sources.
  • Coordinated marketing support for Doctors utilizing Home Health Services.

2. Patients

Here's how marketing liaisons use patients:
  • Established and maintained positive working relationships with current and potential patients and referral sources.
  • Culminate relationships and educate dentists on orthodontic resources available to their patients.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how marketing liaisons use customer service:
  • Established and maintained market awareness to ensured that high quality customer service was provided in compliance with federal and state regulations.
  • Provided excellent customer service to build Continuity base of reoccurring transactions and customizing account activity.

4. Rehabilitation

Here's how marketing liaisons use rehabilitation:
  • Managed territory for a national rehabilitation company who specialized in head injury treatment; conducted patient clinical assessments.
  • Hosted presentations to local health care professionals and Assisted Living Facilities about HealthSouth's state-of-the-art rehabilitation programs.

5. Referral Relationships

Here's how marketing liaisons use referral relationships:
  • Advance referral relationships within target region through marketing and sales techniques including cold-calling, prospecting and identification of referral sources.
  • Created and maintained effective markets for facility services by developing and sustaining referral relationships.

6. Business Plan

Here's how marketing liaisons use business plan:
  • Provide leadership in developing planning and implementing the facilities business plans to the Regional Operations Manager.
  • Initiated and executed comprehensive marketing and business planning strategies to increase long term and short term patient referrals.

Choose from 10+ customizable marketing liaison resume templates

Build a professional marketing liaison resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your marketing liaison resume.

7. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how marketing liaisons use patient care:
  • Marketed to hospital case managers and Physicians office for referrals and fostered our business relationships for continued patient care.
  • Served as point of contact for physicians and other health care professionals regarding referrals and patient care.

8. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how marketing liaisons use business development:
  • Worked closely with business development champions to enhance communications, develop marketing collateral, and create/edit/proof proposals and contracts.
  • Conducted business development plan meetings with facility leadership to increase census, referral volume and community involvement.

9. Nursing Home

Here's how marketing liaisons use nursing home:
  • Assure that positive relationship building ties are maintained * Monitored all inquiries and accurately document into Hospitalization/Nursing Home electronic excel spreadsheet.
  • Generated business for nursing home management company.

10. Senior Care

Here's how marketing liaisons use senior care:
  • Managed the development and ongoing growth plans in the TX Medical Center for Sava Senior Care.
  • Developed weekly marketing presentations for skilled nursing facilities and senior care professionals.

11. Community Events

Community events are the events scheduled within the community.

Here's how marketing liaisons use community events:
  • Cultivated relationships with area hospitals and clinics through hosted luncheons, community events and targeted materials.
  • Attended local business association meetings and community events on behalf of company.

12. Admission Process

Here's how marketing liaisons use admission process:
  • Evaluated patient referrals to determine program eligibility and discuss admission process with patient and family.
  • Assist with coordination of referral to admission process and represent Heritage in community related activities.

13. Facebook

Here's how marketing liaisons use facebook:
  • Maintained the Events and Special Promotions sections of the company's website including Facebook.
  • Create, monitor and updates TVLC Facebook and Twitter pages.

14. Event Planning

Here's how marketing liaisons use event planning:
  • Assist in event planning and coordination to promote UCTV.
  • Developed and executed marketing initiatives coordinating sales, marketing, public relations, advertising, media planning and event planning.

15. Business Relationships

Here's how marketing liaisons use business relationships:
  • Called on and established business relationships with physician practices, specialty groups, managed care organizations and other potential referral sources.
  • Identified and developed unique initiatives to expand patient referral sources and increase business relationships.
top-skills

What skills help Marketing Liaisons find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on marketing liaison resumes?

Lauren Easom M.Ed, GCDFLauren Easom M.Ed, GCDF LinkedIn profile

Director, Georgia College

Two skills that employers are always looking for on a resume is an individual's ability to problem solve and work well in a team.

What type of skills will young marketing liaisons need?

Dr. Alexander RoseDr. Alexander Rose LinkedIn profile

Assistant Professor of Marketing, Idaho State University

The pandemic is accelerating the general trend of digitalization. By far our most in-demand graduates are those with social media and digital marketing knowledge. Remote work, e-commerce, and internet-enabled services will be growth areas during the recovery from the pandemic's recession.

What soft skills should all marketing liaisons possess?

Stephanie Mangus Ph.D.

Sales Faculty and Coach, Center for Professional Selling, Assistant Professor of Marketing, Baylor University

Strong written and verbal communication skills aid employees in serving both constituents inside and outside the organization. Assessing when action is needed, planning a response, and having a positive attitude go a long way in developing a professional reputation.

What hard/technical skills are most important for marketing liaisons?

Stephanie Mangus Ph.D.

Sales Faculty and Coach, Center for Professional Selling, Assistant Professor of Marketing, Baylor University

In any business role, employees that can analyze data and craft strategy are really important. In a coordinator role, those skills may not be as necessary but will certainly make them stand out and gain attention for additional roles and responsibilities.

What marketing liaison skills would you recommend for someone trying to advance their career?

Andrew Gershoff Ph.D.Andrew Gershoff Ph.D. LinkedIn profile

Department Chair, The University of Texas at Austin

Many marketing jobs require a blend of customer insights, data analytics, and strategic marketing decision making. So developing these skills may be helpful to be ready when the right job comes around. Skills in sales are often overlooked, but these are valuable too and have three advantages:
-There are many excellent opportunities in careers in sales that some students overlook.
-Even if one does not take a job in sales, the skills of deals involving business development, problem-solving, and communication are valuable in any career.
-Getting a job in the first place often involves selling oneself.
So having sales skills are also worth having.

If you can't find a job right away, volunteering is an excellent way to develop skills, make contacts, and stay optimistic. Look for opportunities at non-profit organizations, for example, where you may help out a cause that may be important to you and give you a chance to learn about skills that you may lack. Often, serious volunteers are given access and opportunities that paid employees may not get. It is also not uncommon for a volunteer position to become a paid position when opportunities in the organization arise.

In marketing and business, there are also many excellent one-year master's programs being offered to help students develop focused skills in marketing management, data analytics, and customer insights. Some are even focused on particular industries like health care or technology. These programs offer students a year of in-depth learning as well as career coaching and access to recruiters. They can be a treasured addition for students who have healthy non-business undergraduate degrees who may now want to focus on marketing career goals. Also, the starting salary and responsibility level tend to be significantly more than that of a recent graduate of an undergraduate program.

What technical skills for a marketing liaison stand out to employers?

Dave BaerDave Baer LinkedIn profile

Associate Professor, Lynn University

That all depends on the available position. For animation, they want someone with a strong understanding of how to bring an inanimate object to life and how to apply the twelve principles of animation. For VFX, an understanding of physics, how things work, and they would fall apart. And for games, one must know the game engine a company is using. They should have a set of well-rounded skills in the foundations of modeling, texturing, lighting, and effects. And they should be familiar with and be able to adapt to a company's style.

List of marketing liaison skills to add to your resume

Marketing liaison skills

The most important skills for a marketing liaison resume and required skills for a marketing liaison to have include:

  • Home Health
  • Patients
  • Customer Service
  • Rehabilitation
  • Referral Relationships
  • Business Plan
  • Patient Care
  • Business Development
  • Nursing Home
  • Senior Care
  • Community Events
  • Admission Process
  • Facebook
  • Event Planning
  • Business Relationships
  • Community Outreach
  • Community Resources
  • Hospice Services
  • Medical Community
  • Cold Calls
  • Patient Referrals
  • Health Fairs
  • Market Research
  • Medicaid
  • Health Services
  • Press Releases
  • Strategic Plan
  • Referral Development
  • ROI
  • Community Organizations
  • Community Relations
  • Medical Facilities
  • Professional Relationships
  • Community Awareness
  • Referral Source
  • Twitter
  • SNF
  • Clinical Assessments
  • SEO
  • PowerPoint
  • Local Community Agencies
  • Hippa
  • Channel Marketing
  • Linkedin
  • Promotional Materials
  • DME

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse business and financial jobs