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Marketing manager skills for your resume and career

Updated January 8, 2025
7 min read
Quoted experts
Lauren Easom M.Ed, GCDF,
Dr. Alexander Rose
Marketing manager example skills

Some of the most important hard skills a marketing manager can possess include experience conducting market research, project management, and customer relationship management (CRM). It's important that marketing managers also have experience in working with online assets such as company websites.


When it comes to soft skills, marketing managers should have strong teamwork skills, with an eye for creativity. Marketing managers need to guide marketing teams to specific visions, so these skills are crucial.

Below we've compiled a list of the most critical marketing manager skills. We ranked the top skills for marketing managers based on the percentage of resumes they appeared on. For example, 13.7% of marketing manager resumes contained digital marketing as a skill. Continue reading to find out what skills a marketing manager needs to be successful in the workplace.

15 marketing manager skills for your resume and career

1. Digital Marketing

Here's how marketing managers use digital marketing:
  • Performed or facilitated training for staff including website management, website optimization, effective communications with the customers through digital marketing.
  • Introduced digital marketing program to create unique and differentiated marketing and advertising solutions designed to expand customer base and increase revenue.

2. Marketing Campaigns

Here's how marketing managers use marketing campaigns:
  • Developed comprehensive sales and marketing campaigns through media planning and marketing research and analysis to increase profitability throughout the NE market.
  • Collaborated with brand teams to develop marketing campaigns and tactical plans consistent with overall brand equity and business objectives.

3. Project Management

Here's how marketing managers use project management:
  • Developed marketing strategies and tactical execution for home equity products and provided project management to checking and debit card marketing programs.
  • Managed and developed reports for presentation to senior management, business case analysis and development, project management and supplier management.

4. Integrated Marketing

Here's how marketing managers use integrated marketing:
  • Collaborated inter-departmentally to develop integrated marketing programs across multiple communication channels.
  • Developed integrated marketing communications internally and externally.

5. Email Marketing

Here's how marketing managers use email marketing:
  • Manage marketing/advertising department for $30m/yr company Manage marketing staff to achieve measurable results Web Development/Management Email Marketing Sales/Lead Funnel Management
  • Initiated and implemented automated drip/trigger email marketing campaigns in order to generate new business based on prospect interest areas.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how marketing managers use crm:
  • Facilitated the development, execution and management of CRM marketing activities, including e-marketing programs and strategies, and campaign management.
  • Provided corporate-wide research for competitive, prospect and channel information and inclusion with corporate CRM and market intelligence data.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how marketing managers use customer service:
  • Model superior customer service behavior, developing and maintaining positive relationships with customers, employees, dealer principals and corporate culture.
  • Developed and implemented retail store service merchandising and technology to provide a higher level of customer service within the branch environment.

8. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how marketing managers use market research:
  • Developed market research documents/competitive analysis.
  • Complete market assessment, technology assessment and market research reports as required in support of business development and technology licensing activities.

9. B2B Marketing

Here's how marketing managers use b2b marketing:
  • Created and implemented first-ever corporate brand positioning, brand communication and inbound/outbound B2B marketing efforts for start-up.
  • Implemented a B2B marketing strategy and overall communication plan that produced long-term partners.

10. PowerPoint

Here's how marketing managers use powerpoint:
  • Created and presented PowerPoint presentations to nationally recognized corporate accounts in association with national account sales team.
  • Provided legal teams at Corporate and Texas branches with customized PowerPoint presentations utilized for client education.

11. Email Campaigns

Email campaigns fall under the marketing efforts that involve contacting multiple recipients at a time. Email campaigns are the best way to reach subscribers and potential clients and give them relevant offers along with valuable content. It is also an effective way to strengthen the relationship with customers.

Here's how marketing managers use email campaigns:
  • Implemented sector-specific content and personalized tactics in email campaigns to dramatically boost open and response rates.
  • Managed subscriber communications - developed and executed recurring and one-time email campaigns and managed responses.

12. ROI

Here's how marketing managers use roi:
  • Measured effectiveness of all marketing and advertising programs including acquisition and retention metrics and ROI.
  • Develop Marketing action plans to create a profitability methodology ensuring the Co. a satisfactory ROI.

13. Facebook

Here's how marketing managers use facebook:
  • Contacted customers through phone, email & Facebook to encourage additional sales, maintained customer relationships and ensured customer satisfaction.
  • Managed all social media including Facebook, Twitter and LinkedIn, increasing awareness and maximizing content delivery.

14. Strong Project Management

Here's how marketing managers use strong project management:
  • Utilized strong project management skills in working with vendors in developing marketing campaigns and sales initiatives quarterly.

15. Google Analytics

Here's how marketing managers use google analytics:
  • Worked with product manager to monitor and analyze products and programs effectiveness using Google analytics, customer feedback and revenue/expense reports.
  • Utilized Search Engine Optimization within website content management system and applied Google Analytics data to increase exposure.
top-skills

What skills help Marketing Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on marketing manager resumes?

Lauren Easom M.Ed, GCDFLauren Easom M.Ed, GCDF LinkedIn profile

Director, Georgia College

Two skills that employers are always looking for on a resume is an individual's ability to problem solve and work well in a team.

What type of skills will young marketing managers need?

Dr. Alexander RoseDr. Alexander Rose LinkedIn profile

Assistant Professor of Marketing, Idaho State University

The pandemic is accelerating the general trend of digitalization. By far our most in-demand graduates are those with social media and digital marketing knowledge. Remote work, e-commerce, and internet-enabled services will be growth areas during the recovery from the pandemic's recession.

What soft skills should all marketing managers possess?

Stephanie Mangus Ph.D.

Sales Faculty and Coach, Center for Professional Selling, Assistant Professor of Marketing, Baylor University

Strong written and verbal communication skills aid employees in serving both constituents inside and outside the organization. Assessing when action is needed, planning a response, and having a positive attitude go a long way in developing a professional reputation.

What hard/technical skills are most important for marketing managers?

Stephanie Mangus Ph.D.

Sales Faculty and Coach, Center for Professional Selling, Assistant Professor of Marketing, Baylor University

In any business role, employees that can analyze data and craft strategy are really important. In a coordinator role, those skills may not be as necessary but will certainly make them stand out and gain attention for additional roles and responsibilities.

What marketing manager skills would you recommend for someone trying to advance their career?

Thomas Campbell Ph.D.Thomas Campbell Ph.D. LinkedIn profile

Vice Chair, Associate Professor (Playwriting/Dramaturgy), University of Wisconsin - Green Bay

If a graduate needs to take a gap year, what skills would you recommend to enhance, and how should they go about doing it? - Again, I think this depends on your area of expertise; the industry is always evolving and growing, and you need to be evolving and growing with it. So if you're taking a gap year, try to stay involved or engaged in some way. Ideally, you'd be involved in the production and exercising your skills. Still, if that can't happen, you can stay engaged in other ways - help do props for your local community theatre or even volunteer as an usher. If nothing else, you should always be reading about what's happening in the field. Not just Broadway either - what plays and what work is being done in regional cities. Get your hands on and read the new plays coming out, watch the videos released (full productions, interviews, promotional and dramaturgical videos, too), and read the available reviews. Keep your head in the game, even if you're unable to work the way you want to be doing.

What technical skills for a marketing manager stand out to employers?

Kerem Cakirer Ph.D.Kerem Cakirer Ph.D. LinkedIn profile

Senior Lecturer, Indiana University Bloomington

The labor market is not so different than any market with demand and supply. The demand from employers will shift towards more technical (software, coding, computer language programming) and analytical (problem solving on your own) skills than social skills overall. Being capable of writing or/and understanding computer languages will be a must have skill in the very near future. Communication skills over online platforms or social media platforms will play a huge role when employers are making a hiring decision. The data supports that businesses are using more online platforms than ever. I am projecting that there won't be any business travels or on-site client meetings in the near future. Exceling in different types of software, and being able to learn a new one easily, will become more important than people skills in businesses. Employers will seek for candidates, who are capable of achieving tasks in a more off-site (outside the office) environment through a deadline, and who can utilize multiple different softwares at their hand to solve business problems. As far as how the hiring process would go, we might see employers using artificial intelligence to make hiring decisions over some online platform soon. Essentially, this means that the candidates will be assessed with a more quantitative measure than ever. An evaluation measure by the AI, which will take soft and digital skills more into account.My final words are: The pandemic is still a burden to the humankind but the world will prevail. This year could be the inception of a new era in terms of how businesses run.

List of marketing manager skills to add to your resume

Marketing manager skills

The most important skills for a marketing manager resume and required skills for a marketing manager to have include:

  • Digital Marketing
  • Marketing Campaigns
  • Project Management
  • Integrated Marketing
  • Email Marketing
  • CRM
  • Customer Service
  • Market Research
  • B2B Marketing
  • PowerPoint
  • Email Campaigns
  • ROI
  • Facebook
  • Strong Project Management
  • Google Analytics
  • Lead Generation
  • Channel Marketing
  • B Testing
  • Press Releases
  • Business Development
  • Trade Shows
  • Strategic Partnerships
  • Twitter
  • Marketing Collateral
  • Photoshop
  • Graphic Design
  • Brand Awareness
  • SEM
  • Instagram
  • Content Marketing
  • Linkedin
  • Market Trends
  • Brand Marketing
  • Integrated Marketing Campaigns
  • Salesforce Marketing Cloud
  • Content Creation
  • HTML
  • Google Adwords
  • Web Content
  • Media Management
  • Product Line
  • Marketing Mix
  • Event Planning
  • Content Development
  • Product Development
  • Lead Management
  • YouTube
  • Marketing Analytics
  • R
  • Pardot

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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