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Marketing professional skills for your resume and career
15 marketing professional skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Developed marketing activities with Call Center that motivated Customer Service Representatives to increase revenue.
- Maintained emphasis on providing superior customer service while exhibiting strong sales and follow-up skills.
2. Digital Marketing
- Develop and manage strategic digital marketing and advertising solutions for clients and businesses.
- Contract Sales & Marketing Professional consulting for an established Digital Marketing Services Provider.
3. Real Estate
Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.
- Decided to not pursue real estate because of certain risks associated and began selling with Amazon FBA.
- Managed 30+ real estate professionals, over 100 properties marketing and several new developments branding.
4. Marketing Campaigns
- Talented in communications and prospecting, well-versed in identifying market trends and customer needs to create highly-targeted marketing campaigns.
- Implemented Pay-Per-Click campaigns, organic search engine optimization best practices and YouTube marketing campaigns.
5. Email Marketing
- Lead and/or consult on email marketing initiatives, including structuring the most appropriate program and recommendations for a particular store.
- Help clients with new businesses grow through website improvements, social media outreach, advertising, and email marketing.
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- Create PowerPoint presentations for management reflecting Alliance activity.
- Co-produced PowerPoint and multimedia presentation.
8. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Maintained detailed records in our CRM (IBM Marketing Solutions Tools) applications for IDLP team.
- Tracked status and outcome of sales leads; maintained and distributed reports from CRM system.
9. Facebook
- Engaged in re-engineering social media strategy guaranteeing cohesive message across all social media networks including Facebook, Twitter, and LinkedIn.
- Managed brand's image on social media websites Twitter, Facebook, and LinkedIn.
10. Project Management
- Project management from initiation to completion.
- Project management for all in-house and overseas development of online broadcasting & enterprise properties.
11. Web Content
- Developed web content, marketing and intellectual property to maximize exposure throughout the United States.
- Generated web content and graphic design for Financial Planning firm.
12. Photoshop
- Content creation: Music, Audio, Photoshop, Pagemaker.
- Use photoshop to manipulate and color correct existing photographic library.
13. B2B Marketing
- Support corporate and regional marketing teams in implementing and testing demand generation programs and campaign analysis in B2B marketing environments.
- Gained B2B marketing experience by working collaboratively with internal marketing managers and observing daily operations of the team
14. Integrated Marketing
- Implemented integrated marketing programs, including social media, radio, community and media relations.
- Managed all integrated marketing-driven campaigns (webinars, tradeshows, social media, and the company website).
15. Twitter
- Designed and publicized online giveaways through Facebook and Twitter, gaining several hundred followers and generating consumer interest in the merchandise.
- Maintained relationships with current members, and increased new membership and awareness through constant communication via Facebook and Twitter.
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What skills help Marketing Professionals find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on marketing professional resumes?
What type of skills will young marketing professionals need?
What soft skills should all marketing professionals possess?
Stephanie Mangus Ph.D.
Sales Faculty and Coach, Center for Professional Selling, Assistant Professor of Marketing, Baylor University
What hard/technical skills are most important for marketing professionals?
Stephanie Mangus Ph.D.
Sales Faculty and Coach, Center for Professional Selling, Assistant Professor of Marketing, Baylor University
What marketing professional skills would you recommend for someone trying to advance their career?
Department Chair, The University of Texas at Austin
-There are many excellent opportunities in careers in sales that some students overlook.
-Even if one does not take a job in sales, the skills of deals involving business development, problem-solving, and communication are valuable in any career.
-Getting a job in the first place often involves selling oneself.
So having sales skills are also worth having.
If you can't find a job right away, volunteering is an excellent way to develop skills, make contacts, and stay optimistic. Look for opportunities at non-profit organizations, for example, where you may help out a cause that may be important to you and give you a chance to learn about skills that you may lack. Often, serious volunteers are given access and opportunities that paid employees may not get. It is also not uncommon for a volunteer position to become a paid position when opportunities in the organization arise.
In marketing and business, there are also many excellent one-year master's programs being offered to help students develop focused skills in marketing management, data analytics, and customer insights. Some are even focused on particular industries like health care or technology. These programs offer students a year of in-depth learning as well as career coaching and access to recruiters. They can be a treasured addition for students who have healthy non-business undergraduate degrees who may now want to focus on marketing career goals. Also, the starting salary and responsibility level tend to be significantly more than that of a recent graduate of an undergraduate program.
What technical skills for a marketing professional stand out to employers?
Associate Professor, Lynn University
List of marketing professional skills to add to your resume

The most important skills for a marketing professional resume and required skills for a marketing professional to have include:
- Customer Service
- Digital Marketing
- Real Estate
- Marketing Campaigns
- Email Marketing
- Social Media Marketing
- PowerPoint
- CRM
- Project Management
- Web Content
- Photoshop
- B2B Marketing
- Integrated Marketing
- Market Research
- Proofreading
- SEO
- Press Releases
- Search Engine Marketing
- Business Development
- Web Design
- Channel Marketing
- Email Campaigns
- HTML
- Lead Generation
- Cold Calls
- SEM
- Competitive Analysis
- Product Line
- Product Knowledge
- Graphic Design
- Search Engine
- Event Planning
- Product Launches
- B2C
- ROI
- RFP
- Trade Shows
- Content Development
- Database
- PPC
- Media Management
- Product Development
- Sales Presentations
- Copywriting
Updated January 8, 2025
6. Social Media Marketing