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Marketing professional skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Lauren Easom M.Ed, GCDF,
Dr. Alexander Rose
Below we've compiled a list of the most critical marketing professional skills. We ranked the top skills for marketing professionals based on the percentage of resumes they appeared on. For example, 17.3% of marketing professional resumes contained customer service as a skill. Continue reading to find out what skills a marketing professional needs to be successful in the workplace.

15 marketing professional skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how marketing professionals use customer service:
  • Developed marketing activities with Call Center that motivated Customer Service Representatives to increase revenue.
  • Maintained emphasis on providing superior customer service while exhibiting strong sales and follow-up skills.

2. Digital Marketing

Here's how marketing professionals use digital marketing:
  • Develop and manage strategic digital marketing and advertising solutions for clients and businesses.
  • Contract Sales & Marketing Professional consulting for an established Digital Marketing Services Provider.

3. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how marketing professionals use real estate:
  • Decided to not pursue real estate because of certain risks associated and began selling with Amazon FBA.
  • Managed 30+ real estate professionals, over 100 properties marketing and several new developments branding.

4. Marketing Campaigns

Here's how marketing professionals use marketing campaigns:
  • Talented in communications and prospecting, well-versed in identifying market trends and customer needs to create highly-targeted marketing campaigns.
  • Implemented Pay-Per-Click campaigns, organic search engine optimization best practices and YouTube marketing campaigns.

5. Email Marketing

Here's how marketing professionals use email marketing:
  • Lead and/or consult on email marketing initiatives, including structuring the most appropriate program and recommendations for a particular store.
  • Help clients with new businesses grow through website improvements, social media outreach, advertising, and email marketing.

6. Social Media Marketing

Here's how marketing professionals use social media marketing:
  • Promote companies, executed live marketing events; promote sales of products marketing of clients and social media marketing.
  • Manage social media marketing, groups and promotion of public events.

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7. PowerPoint

Here's how marketing professionals use powerpoint:
  • Create PowerPoint presentations for management reflecting Alliance activity.
  • Co-produced PowerPoint and multimedia presentation.

8. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how marketing professionals use crm:
  • Maintained detailed records in our CRM (IBM Marketing Solutions Tools) applications for IDLP team.
  • Tracked status and outcome of sales leads; maintained and distributed reports from CRM system.

9. Facebook

Here's how marketing professionals use facebook:
  • Engaged in re-engineering social media strategy guaranteeing cohesive message across all social media networks including Facebook, Twitter, and LinkedIn.
  • Managed brand's image on social media websites Twitter, Facebook, and LinkedIn.

10. Project Management

Here's how marketing professionals use project management:
  • Project management from initiation to completion.
  • Project management for all in-house and overseas development of online broadcasting & enterprise properties.

11. Web Content

Here's how marketing professionals use web content:
  • Developed web content, marketing and intellectual property to maximize exposure throughout the United States.
  • Generated web content and graphic design for Financial Planning firm.

12. Photoshop

Here's how marketing professionals use photoshop:
  • Content creation: Music, Audio, Photoshop, Pagemaker.
  • Use photoshop to manipulate and color correct existing photographic library.

13. B2B Marketing

Here's how marketing professionals use b2b marketing:
  • Support corporate and regional marketing teams in implementing and testing demand generation programs and campaign analysis in B2B marketing environments.
  • Gained B2B marketing experience by working collaboratively with internal marketing managers and observing daily operations of the team

14. Integrated Marketing

Here's how marketing professionals use integrated marketing:
  • Implemented integrated marketing programs, including social media, radio, community and media relations.
  • Managed all integrated marketing-driven campaigns (webinars, tradeshows, social media, and the company website).

15. Twitter

Here's how marketing professionals use twitter:
  • Designed and publicized online giveaways through Facebook and Twitter, gaining several hundred followers and generating consumer interest in the merchandise.
  • Maintained relationships with current members, and increased new membership and awareness through constant communication via Facebook and Twitter.
top-skills

What skills help Marketing Professionals find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on marketing professional resumes?

Lauren Easom M.Ed, GCDFLauren Easom M.Ed, GCDF LinkedIn profile

Director, Georgia College

Two skills that employers are always looking for on a resume is an individual's ability to problem solve and work well in a team.

What type of skills will young marketing professionals need?

Dr. Alexander RoseDr. Alexander Rose LinkedIn profile

Assistant Professor of Marketing, Idaho State University

The pandemic is accelerating the general trend of digitalization. By far our most in-demand graduates are those with social media and digital marketing knowledge. Remote work, e-commerce, and internet-enabled services will be growth areas during the recovery from the pandemic's recession.

What soft skills should all marketing professionals possess?

Stephanie Mangus Ph.D.

Sales Faculty and Coach, Center for Professional Selling, Assistant Professor of Marketing, Baylor University

Strong written and verbal communication skills aid employees in serving both constituents inside and outside the organization. Assessing when action is needed, planning a response, and having a positive attitude go a long way in developing a professional reputation.

What hard/technical skills are most important for marketing professionals?

Stephanie Mangus Ph.D.

Sales Faculty and Coach, Center for Professional Selling, Assistant Professor of Marketing, Baylor University

In any business role, employees that can analyze data and craft strategy are really important. In a coordinator role, those skills may not be as necessary but will certainly make them stand out and gain attention for additional roles and responsibilities.

What marketing professional skills would you recommend for someone trying to advance their career?

Andrew Gershoff Ph.D.Andrew Gershoff Ph.D. LinkedIn profile

Department Chair, The University of Texas at Austin

Many marketing jobs require a blend of customer insights, data analytics, and strategic marketing decision making. So developing these skills may be helpful to be ready when the right job comes around. Skills in sales are often overlooked, but these are valuable too and have three advantages:
-There are many excellent opportunities in careers in sales that some students overlook.
-Even if one does not take a job in sales, the skills of deals involving business development, problem-solving, and communication are valuable in any career.
-Getting a job in the first place often involves selling oneself.
So having sales skills are also worth having.

If you can't find a job right away, volunteering is an excellent way to develop skills, make contacts, and stay optimistic. Look for opportunities at non-profit organizations, for example, where you may help out a cause that may be important to you and give you a chance to learn about skills that you may lack. Often, serious volunteers are given access and opportunities that paid employees may not get. It is also not uncommon for a volunteer position to become a paid position when opportunities in the organization arise.

In marketing and business, there are also many excellent one-year master's programs being offered to help students develop focused skills in marketing management, data analytics, and customer insights. Some are even focused on particular industries like health care or technology. These programs offer students a year of in-depth learning as well as career coaching and access to recruiters. They can be a treasured addition for students who have healthy non-business undergraduate degrees who may now want to focus on marketing career goals. Also, the starting salary and responsibility level tend to be significantly more than that of a recent graduate of an undergraduate program.

What technical skills for a marketing professional stand out to employers?

Dave BaerDave Baer LinkedIn profile

Associate Professor, Lynn University

That all depends on the available position. For animation, they want someone with a strong understanding of how to bring an inanimate object to life and how to apply the twelve principles of animation. For VFX, an understanding of physics, how things work, and they would fall apart. And for games, one must know the game engine a company is using. They should have a set of well-rounded skills in the foundations of modeling, texturing, lighting, and effects. And they should be familiar with and be able to adapt to a company's style.

List of marketing professional skills to add to your resume

Marketing professional skills

The most important skills for a marketing professional resume and required skills for a marketing professional to have include:

  • Customer Service
  • Digital Marketing
  • Real Estate
  • Marketing Campaigns
  • Email Marketing
  • Social Media Marketing
  • PowerPoint
  • CRM
  • Facebook
  • Project Management
  • Web Content
  • Photoshop
  • B2B Marketing
  • Integrated Marketing
  • Twitter
  • Market Research
  • Proofreading
  • SEO
  • Press Releases
  • Search Engine Marketing
  • Business Development
  • Web Design
  • Channel Marketing
  • Email Campaigns
  • HTML
  • Linkedin
  • Lead Generation
  • Cold Calls
  • SEM
  • Competitive Analysis
  • Product Line
  • Product Knowledge
  • Graphic Design
  • Search Engine
  • Event Planning
  • Product Launches
  • B2C
  • ROI
  • RFP
  • Trade Shows
  • Content Development
  • Database
  • PPC
  • Media Management
  • Product Development
  • Sales Presentations
  • Copywriting

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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