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Become A Marketing Sales Supervisor

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Working As A Marketing Sales Supervisor

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $65,000

    Average Salary

What Does A Marketing Sales Supervisor Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Marketing Sales Supervisor

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Marketing Sales Supervisor Career Paths

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Average Length of Employment
Sales Manager 3.7 years
Sales/Marketing 3.1 years
Sales Team Manager 3.0 years
Top Careers Before Marketing Sales Supervisor
Cashier 6.0%
Supervisor 4.2%
Internship 3.7%
Top Careers After Marketing Sales Supervisor
Manager 8.9%
Supervisor 3.6%
Owner 2.8%

Do you work as a Marketing Sales Supervisor?

Marketing Sales Supervisor Demographics

Gender

Male

46.5%

Female

38.8%

Unknown

14.7%
Ethnicity

White

54.7%

Hispanic or Latino

20.9%

Black or African American

10.2%

Asian

9.9%

Unknown

4.2%
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Foreign Languages Spoken

Spanish

39.0%

French

12.2%

Arabic

12.2%

Japanese

9.8%

Portuguese

7.3%

Mandarin

4.9%

Italian

4.9%

Russian

2.4%

Hindi

2.4%

Cantonese

2.4%

Polish

2.4%
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Marketing Sales Supervisor Education

Schools

University of Phoenix

20.0%

Miami Dade College

7.5%

Nova Southeastern University

7.5%

Florida International University

6.3%

Georgia State University

5.0%

Kaplan University

5.0%

Strayer University

5.0%

West Virginia University

5.0%

American InterContinental University

5.0%

University of Illinois at Chicago

3.8%

Florida Atlantic University

3.8%

University of Massachusetts Amherst

3.8%

Ashford University

3.8%

Hillsborough Community College

3.8%

University of Florida

2.5%

University of Maryland - University College

2.5%

University of Alabama

2.5%

California State University - Northridge

2.5%

Monmouth University

2.5%

University of Wisconsin - Whitewater

2.5%
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Majors

Business

37.7%

Marketing

13.5%

Communication

7.9%

Management

5.0%

English

3.5%

Psychology

2.8%

General Studies

2.5%

Political Science

2.5%

Health Care Administration

2.5%

Fine Arts

2.2%

Computer Science

2.2%

Liberal Arts

2.2%

Finance

2.2%

Public Relations

2.2%

Hospitality Management

2.2%

Education

1.9%

Business Communications

1.9%

Law

1.9%

Biology

1.6%

Criminal Justice

1.6%
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Degrees

Bachelors

42.7%

Masters

21.3%

Other

18.7%

Associate

9.3%

Certificate

3.5%

Diploma

2.2%

Doctorate

1.4%

License

0.8%
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Top Skills for A Marketing Sales Supervisor

  1. Customer Service
  2. Sales Floor
  3. Revenue Growth
You can check out examples of real life uses of top skills on resumes here:
  • Developed database for clients to ensure customer service and expand marketing capabilities.
  • Supervised sales floor, managed and trained team, oversaw deliveries.
  • Trained sales team how to retain customer loyalty, maximize revenue growth & profitability.
  • Carried out successful mail shots campaign for establishing new clients.
  • Recruited and trained sales representatives.

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