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Become A Marketing Specialist Internship

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Working As A Marketing Specialist Internship

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $77,800

    Average Salary

What Does A Marketing Specialist Internship Do

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Duties

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist the organization’s computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Other help-desk technicians work in call centers, answering simpler questions from non-business customers. They may walk customers through basic steps in re-establishing an Internet connection or troubleshooting household IT products such as a Wi-Fi router.

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How To Become A Marketing Specialist Internship

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Marketing Specialist Internship jobs

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Marketing Specialist Internship Career Paths

Marketing Specialist Internship
Program Coordinator Assistant Director Office Manager
Account Manager
5 Yearsyrs
Case Manager Program Manager Business Developer
Business Development Manager
9 Yearsyrs
Social Worker Service Director Operations Director
Chief Operating Officer
11 Yearsyrs
Office Manager Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Marketing Coordinator Marketing Manager Senior Manager
Director Of Information
10 Yearsyrs
Personal Trainer Training Manager General Manager
Director Of Sales
10 Yearsyrs
Personal Trainer General Manager
District Manager
7 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Strength And Conditioning Coach Physical Education Teacher Adjunct Professor
Information Technology Director
10 Yearsyrs
Therapist Clinical Supervisor Program Director
Marketing Director
7 Yearsyrs
Program Coordinator Project Manager Program Manager
Marketing Manager
6 Yearsyrs
Social Worker Program Manager General Manager
Operations Director
9 Yearsyrs
Contracts Specialist Contracts Administrator Project Coordinator
Operations Manager
7 Yearsyrs
Therapist Program Director Operations Director
President Of Operations
11 Yearsyrs
Specialist Analyst Business Analyst
Product Manager
7 Yearsyrs
Case Manager Program Coordinator
Program Manager
8 Yearsyrs
Contracts Specialist Contracts Manager Contracts Administrator
Purchasing Manager
9 Yearsyrs
Specialist Account Manager Account Executive
Sales Manager
5 Yearsyrs
Strength And Conditioning Coach Assistant Director Program Manager
Senior Product Manager
9 Yearsyrs
Marketing Coordinator Business Analyst Information Technology Manager
Vice President Of Information Technology
12 Yearsyrs
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Marketing Specialist Internship Demographics

Gender

Female

60.1%

Male

36.6%

Unknown

3.3%
Ethnicity

White

75.9%

Hispanic or Latino

10.7%

Asian

10.6%

Unknown

2.0%

Black or African American

0.8%
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Languages Spoken

Spanish

46.9%

French

9.3%

Chinese

6.5%

Mandarin

5.9%

German

3.4%

Cantonese

3.1%

Portuguese

3.1%

Arabic

3.1%

Japanese

2.8%

Hindi

2.5%

Italian

2.3%

Korean

2.0%

Russian

1.7%

Urdu

1.7%

Vietnamese

1.4%

Gujarati

0.8%

Braille

0.8%

Albanian

0.8%

Greek

0.8%

Carrier

0.8%
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Marketing Specialist Internship Education

Schools

University of Central Florida

6.9%

University of Phoenix

6.1%

Michigan State University

5.9%

Iowa State University

5.9%

Liberty University

5.6%

Arizona State University

5.3%

University of Southern California

5.3%

Florida State University

5.3%

Wayne State University

5.1%

Grand Valley State University

5.1%

Virginia Commonwealth University

5.1%

Central Michigan University

5.1%

Georgia State University

4.8%

Northern Illinois University

4.8%

University of Wisconsin - Milwaukee

4.5%

Temple University

4.0%

George Mason University

4.0%

University of Wisconsin - Whitewater

3.7%

Illinois State University

3.7%

Texas State University

3.7%
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Majors

Social Work

15.9%

Business

15.0%

Kinesiology

12.4%

Psychology

6.8%

Marketing

6.6%

Communication

4.7%

Health Care Administration

4.1%

Criminal Justice

4.0%

Management

3.5%

Human Services

3.2%

Finance

3.0%

Human Development

3.0%

Human Resources Management

2.6%

Mental Health Counseling

2.5%

Counseling Psychology

2.5%

Public Health

2.1%

Public Relations

2.1%

Information Technology

2.0%

Sociology

2.0%

Rehabilitation Science

1.9%
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Degrees

Bachelors

50.8%

Masters

29.7%

Other

8.7%

Associate

5.4%

Certificate

2.8%

Doctorate

1.6%

Diploma

0.8%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Marketing Specialist Internship Salaries

Job Title Company Location Start Date Salary
Intern Training Specialist Sea Pines Resort LLC Hilton Head Island, SC May 29, 2014 $45,100
Intern Training Specialist Sea Pines Resort, LLC Hilton Head Island, SC Aug 22, 2015 $35,000
Intern Training Specialist Sea Pines Resort LLC Hilton Head Island, SC Mar 01, 2011 $30,750
Intern Training Specialist Sea Pines Resort LLC Hilton Head Island, SC May 30, 2011 $30,750

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Top Skills for A Marketing Specialist Internship

ProceduresDataEntrySafetyChildIntakeProcessCustomerServiceCrisisInterventionTreatmentPlansMentalHealthPhoneCallsCommunityResourcesMarketResearchBloodPressureFacebookFitnessAssessmentsSubstanceAbuseHeartRatePowerpointWindowsXPTwitter

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Top Marketing Specialist Internship Skills

  1. Procedures
  2. Data Entry
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Developed and established standardized policies and procedures to comply with safety requirements and regulations.
  • Involved in inventory management; performed filing, tasks; data entry, and other tasks as needed.
  • Insure communication with staff and students about safety trends occurring in the area.
  • Helped to guide children with autism spectrum disorder in daily learning activities.
  • Assisted with intake process, entering and managing program participants' data in computerized system.

Top Marketing Specialist Internship Employers