Marketing support specialist job description
Updated March 14, 2024
7 min read
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Example marketing support specialist requirements on a job description
Marketing support specialist requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in marketing support specialist job postings.
Sample marketing support specialist requirements
- Bachelor's degree in marketing or related field
- Proficient in Microsoft Office Suite
- Experience with marketing automation software
- Knowledge of SEO and SEM
- Ability to analyze data and create reports
Sample required marketing support specialist soft skills
- Excellent communication skills
- Strong attention to detail
- Ability to work under tight deadlines
- Team player with a positive attitude
- Creative problem solver
Marketing support specialist job description example 1
Marriott International marketing support specialist job description
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Marriott Vacation Club , a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
What's in it for you?
* Hotel and resort discounts
* Immediate 401(k) Company match up to 6%
* Growth and development opportunities
* Positive work environment
What will you do?
* Conduct pre-arrival calls to guests coming on a promotional package.
* Engage with guests and provide elevated customer service by phone.
* Effectively communicate the benefits of the guest's vacation package and confirm details.
* Provide the highest level of service to suggest local attractions and restaurant recommendations .
* Provide effective problem resolution techniques if applicable .
What are the requirements?
* Enjoy talking with guests by phone
* Excellent written and verbal communication skills
* Local area knowledge
* Computer skills
* Flexible schedule, including the ability to work weekends and holidays
* Bi-lingual read, write, speak Japanese and English fluently
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
#LI-GG1
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Marriott Vacation Club , a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
What's in it for you?
* Hotel and resort discounts
* Immediate 401(k) Company match up to 6%
* Growth and development opportunities
* Positive work environment
What will you do?
* Conduct pre-arrival calls to guests coming on a promotional package.
* Engage with guests and provide elevated customer service by phone.
* Effectively communicate the benefits of the guest's vacation package and confirm details.
* Provide the highest level of service to suggest local attractions and restaurant recommendations .
* Provide effective problem resolution techniques if applicable .
What are the requirements?
* Enjoy talking with guests by phone
* Excellent written and verbal communication skills
* Local area knowledge
* Computer skills
* Flexible schedule, including the ability to work weekends and holidays
* Bi-lingual read, write, speak Japanese and English fluently
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
#LI-GG1
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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Marketing support specialist job description example 2
Combined Jewish Philanthropies marketing support specialist job description
**Passion. Purpose. Impact.** CJP is at the heart of Greater Boston's Jewish community, but our reach is felt around the world. Ranked by BBJ as Massachusetts' largest non-profit organization - CJP is a philanthropic investor and mobilizer of people, resources, and skills that make a bigger difference locally and globally. We focus on making Jewish life and learning accessible to all individuals and families in Boston and beyond. We thoughtfully invest in the care and well-being of all community members. And we provide stability and growth to nonprofit organizations and institutions that underpin our community. Our greatest resource is our people - the staff, volunteers, partners, and leaders who help make Greater Boston's Jewish community a welcoming home. It's this energy and commitment that drive CJP's mission. We are one of Boston's oldest and most respected philanthropic organizations and we are currently seeking an Executive Support Specialist, Marketing.
**Summary of Position:**
Reporting to the Chief Marketing Officer (CMO), the Executive Support Specialist will be responsible for several administrative, operational, and programmatic functions as well as serving as the primary contact for the CMO, responding to high-level inquiries and leading problem-solving and synthesizing proposed solutions. The functions of this role range from administrative matters related to program or project development and maintenance to individual executive support to ensure the department is operating as effectively as possible on long- and short-term activities.
The Executive Support Specialist serves as the primary contact for the CMO, including scheduling and staffing meetings, including departmental meetings, confidential donor meetings, and meetings around organizational initiatives. The Executive Support Specialist will work closely with Executive Assistants and others across the organization to ensure alignment, responsiveness, and focused execution of work and tasks.
The Executive Support Specialist will liaise with nearly all staff members of the organization. At times, they will lead projects driven by the CMO. They must be capable of managing multiple projects under tight deadlines all while maintaining an unflappable demeanor. The Executive Support Specialist exercises independent thinking and discretion.
**Essential Functions:**
+ Maintains CMO's calendar, including organizing ongoing and one-off meetings, planning work/prep time, and coordinating meetings with committees and external vendors. Proactively discuss and organize for planning, agenda setting, materials and technology required for upcoming events and recurring meetings.
+ Assists with planning, organizing and communicating with various donors and volunteers to coordinate Marketing advisory and task force meetings, drafting and sharing updates with advisors and task force members as needed.
+ Operationalizes the CMO's plans/goals through meeting preparation and follow-up, including working with CMO and/or others to curate the notes into a form that is most helpful and actionable.
+ Manages the CMO's workflow; tracks deliverable and ensures coordination of priorities and deadlines
+ Provides email support to the CMO, including screening and responding as appropriate, increasing CMO responsiveness to colleagues and community members.
+ Provides support as needed to other members of the Marketing leadership team, regularly checking in on items that fall outside the scope of the roles of their EAs or other staff members.
+ Works collaboratively with the CMO to help prioritize, delegate/distribute as needed, track accountability, and execute on work matters.
+ Provides project management support on various projects as needed.
+ As needed, partners with EAs, Executive Leadership, department heads, and others to ensure that the CMO is effectively partnering with volunteers and Board members.
+ Regularly checks in with Marketing team members on needs and opportunities for support.
+ Assists in the onboarding of new hires, consultants and freelancers, including adding them to appropriate meetings and staff lists, assisting with setting intro meetings, updating org chart, and drafting welcome note
+ Coordinates invoice processing with Accounts Payable, expense reporting and compiling associated documentation. Create view of Marketing spend-to-date that links to invoice views to assist with ongoing tracking of spend to budget.
+ Coordinates the sharing of community event information, including:
+ Working internally to develop advertisements and tributes ads, develop an ad placement calendar and work with internal marketing team to determine ad placement plan
+ Distribute and track special event tickets for internal staff
+ Support event registration data entry into CRM as needed
+ Uploading community and partner events to JewishBoston. Act as an internal resource for community event information.
+ Other duties as assigned with or without accommodation.
Requirements
**Education:**
+ BA or equivalent
**Experience:**
+ 7+ years of professional administrative support with a minimum of 3 years supporting C-level executives
+ 3+ years of project management support experience
+ Experience working in a Marketing department preferred
**Skills/Competencies:**
+ Demonstrated strong organizational skills, project management, time management skills and attention to detail with the flexibility to effectively manage multiple and competing priorities in a fast-paced working environment and with short turnaround time
+ Ability to manage complex calendars and meeting schedules
+ Proficiency in Microsoft Office Suite, including Microsoft Outlook, Word, PowerPoint, Excel and databases
+ Ability to exercise initiative and sound judgment and to respond resourcefully under varying conditions
+ Excellent interpersonal, verbal and written communication skills
+ Ability to maintain confidentiality
+ Ability to work collaboratively in a team environment
+ Exceptional aptitude for detail and commitment to accuracy and follow through
+ Ability to author and accurately proofread documents and correspondence
+ Ability to influence others without direct authority
+ Proactive and creative problem-solving approach
+ Ability to be flexible and adaptable to changes and shifting priorities.
**Other:**
+ A strong interest and basic understanding marketing; preference given to those with experience working within a marketing team.
+ Strong understanding of CJP internal organization or experience working inside a complex, matrixed organization
**Summary of Position:**
Reporting to the Chief Marketing Officer (CMO), the Executive Support Specialist will be responsible for several administrative, operational, and programmatic functions as well as serving as the primary contact for the CMO, responding to high-level inquiries and leading problem-solving and synthesizing proposed solutions. The functions of this role range from administrative matters related to program or project development and maintenance to individual executive support to ensure the department is operating as effectively as possible on long- and short-term activities.
The Executive Support Specialist serves as the primary contact for the CMO, including scheduling and staffing meetings, including departmental meetings, confidential donor meetings, and meetings around organizational initiatives. The Executive Support Specialist will work closely with Executive Assistants and others across the organization to ensure alignment, responsiveness, and focused execution of work and tasks.
The Executive Support Specialist will liaise with nearly all staff members of the organization. At times, they will lead projects driven by the CMO. They must be capable of managing multiple projects under tight deadlines all while maintaining an unflappable demeanor. The Executive Support Specialist exercises independent thinking and discretion.
**Essential Functions:**
+ Maintains CMO's calendar, including organizing ongoing and one-off meetings, planning work/prep time, and coordinating meetings with committees and external vendors. Proactively discuss and organize for planning, agenda setting, materials and technology required for upcoming events and recurring meetings.
+ Assists with planning, organizing and communicating with various donors and volunteers to coordinate Marketing advisory and task force meetings, drafting and sharing updates with advisors and task force members as needed.
+ Operationalizes the CMO's plans/goals through meeting preparation and follow-up, including working with CMO and/or others to curate the notes into a form that is most helpful and actionable.
+ Manages the CMO's workflow; tracks deliverable and ensures coordination of priorities and deadlines
+ Provides email support to the CMO, including screening and responding as appropriate, increasing CMO responsiveness to colleagues and community members.
+ Provides support as needed to other members of the Marketing leadership team, regularly checking in on items that fall outside the scope of the roles of their EAs or other staff members.
+ Works collaboratively with the CMO to help prioritize, delegate/distribute as needed, track accountability, and execute on work matters.
+ Provides project management support on various projects as needed.
+ As needed, partners with EAs, Executive Leadership, department heads, and others to ensure that the CMO is effectively partnering with volunteers and Board members.
+ Regularly checks in with Marketing team members on needs and opportunities for support.
+ Assists in the onboarding of new hires, consultants and freelancers, including adding them to appropriate meetings and staff lists, assisting with setting intro meetings, updating org chart, and drafting welcome note
+ Coordinates invoice processing with Accounts Payable, expense reporting and compiling associated documentation. Create view of Marketing spend-to-date that links to invoice views to assist with ongoing tracking of spend to budget.
+ Coordinates the sharing of community event information, including:
+ Working internally to develop advertisements and tributes ads, develop an ad placement calendar and work with internal marketing team to determine ad placement plan
+ Distribute and track special event tickets for internal staff
+ Support event registration data entry into CRM as needed
+ Uploading community and partner events to JewishBoston. Act as an internal resource for community event information.
+ Other duties as assigned with or without accommodation.
Requirements
**Education:**
+ BA or equivalent
**Experience:**
+ 7+ years of professional administrative support with a minimum of 3 years supporting C-level executives
+ 3+ years of project management support experience
+ Experience working in a Marketing department preferred
**Skills/Competencies:**
+ Demonstrated strong organizational skills, project management, time management skills and attention to detail with the flexibility to effectively manage multiple and competing priorities in a fast-paced working environment and with short turnaround time
+ Ability to manage complex calendars and meeting schedules
+ Proficiency in Microsoft Office Suite, including Microsoft Outlook, Word, PowerPoint, Excel and databases
+ Ability to exercise initiative and sound judgment and to respond resourcefully under varying conditions
+ Excellent interpersonal, verbal and written communication skills
+ Ability to maintain confidentiality
+ Ability to work collaboratively in a team environment
+ Exceptional aptitude for detail and commitment to accuracy and follow through
+ Ability to author and accurately proofread documents and correspondence
+ Ability to influence others without direct authority
+ Proactive and creative problem-solving approach
+ Ability to be flexible and adaptable to changes and shifting priorities.
**Other:**
+ A strong interest and basic understanding marketing; preference given to those with experience working within a marketing team.
+ Strong understanding of CJP internal organization or experience working inside a complex, matrixed organization
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Updated March 14, 2024
Updated March 14, 2024