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Marriott International company history timeline

1927

The company that began in 1927 as a nine-seat A&W root beer stand in Washington, DC is recognized today as a top employer and for our superior business operations.

Taking care of customers at the first Hot Shoppe at 14th & Kenyon, 1927.

1928

In 1928, the Marriotts opened their third restaurant, which offered curbside service.

1929

Business was strong and in 1929 the restaurant was incorporated as Hot Shoppes, Inc.

1936

"Curbettes" provided car-side service at the Connecticut Avenue Hot Shoppe in 1936.

1937

In 1937 Marriott branched out from the restaurant business for the first time, pioneering in-flight catering with boxed lunches for Eastern, American, and Capital Airlines flights from Washington's old Hoover Airport.

1939

In 1939 Marriott's food service-management business won an account at the United States Treasury building.

1940

In 1940 Marriott opened five new restaurants.

1941

Soldiers and their dates dine on burgers and shakes at a Hot Shoppe, December 1941.

1953

In 1953, Hot Shoppes, Inc. became a public company via an initial public offering.

1956

J. Willard Marriott tests propeller-side service at the 14th Street Bridge Hot Shoppe, June 1956.

1957

The company opened its first hotel, the Twin Bridges Motor Hotel, in Arlington, Virginia, on January 16, 1957.

1959

Its second hotel, the Key Bridge Marriott in Rosslyn, Arlington, Virginia, was opened in 1959 and is Marriott International's longest continuously operating hotel.

1966

Marriott became international when it acquired an airline catering kitchen in Caracas, Venezuela, in 1966.

1967

Hot Shoppes, Inc. was renamed the Marriott Corporation in 1967.

1968

Woodrow Marriott celebrates the Junior Hot Shoppe in Philadelphia's Progress Plaza, the first African-American owned shopping center in the United States, with members of the Plaza's and the Shoppe's management teams, December 1968.

Marriott continued to develop as a food-service provider with the founding of Roy Rogers restaurants in 1968.

1972

Along with tight family control and cost control, Bill Marriott Jr., who succeeded his father as CEO in 1972, also agreed with his father that labor unions helped neither the worker nor the company.

1976

In 1976, the company opened two theme parks: California's Great America and Six Flags Great America.

1977

The strategy of controlled growth was evidenced by the fact that in 1977—20 years after the founding of the Marriott hotel chain—the corporation had only 34 full-service hotels.

1982

The Cairo Marriott Hotel and Omar Al Khayyam Casino was the first of Marriott’s African hotels, which opened in 1982.

The company bought back a third of its stock, and in 1982 purchased the Gino's restaurant chain as well as Host International, an airport-terminal food, beverage, and merchandising company, making Marriott the largest operator in that business.

1983

Pursuing a strategy of catering to business travelers, the company introduced Courtyard hotels in 1983.

The next year, Marriott spent $331 million to acquire The Ritz-Carlton, Atlanta, and buy a majority interest in two properties owned by William Johnson, a real estate developer who had purchased The Ritz-Carlton, Boston in 1983 and expanded his Ritz-Carlton holdings over the next twenty years.

1984

The venture began with the purchase of American Resorts Group in 1984.

1985

In November 1985 the corporation bought the Howard Johnson Company.

Years after his death in 1985, his hotels continue to be known for the quality of their accommodations.

Marriott's services group grew in 1985 with the purchase of Gladieux Corporation, and then Service Systems.

1986

In a move away from consumer-oriented food operations, the company purchased the food service contractor Saga in 1986.

The 1986 acquisition of Saga Corporation, a diversified food-service management company, made Marriott the largest food-service management company in the country.

1987

The first one opened in Atlanta, Georgia, in March 1987.

Bill Marriott, named CEO in 1972, focused on building the hotel chain. It added an extended-stay lodging line called Residence Inn in 1987, and in the same year established the Fairfield Inn economy hotels.

1988

In 1988 the company began to test market a new restaurant, called Allie's after Alice Marriott.

Also in 1988, the 100th Courtyard opened, in Chicago; 12 Fairfield Inns were in operation and 24 more Marriott Suites were added, for a total of 130.

After almost six years of research, Marriott felt ready to enter this market, long dominated by nonprofit organizations, in 1988.

By the end of 1988 Marriott operated nine facilities--eight under contracts gained in the acquisition of Basic American Retirement Communities.

1989

By 1989 the company owned four timesharing resorts in Hilton Head, South Carolina, and Orlando, Florida, and was in the process of developing several more.

In late 1989 Marriott announced a major restructuring, which included the sale of the company's airline catering division to Caterair International for $570 million and plans to sell its restaurant business and to buy back 10 million shares of stock.

1990

The company subsequently sold its restaurants in April 1990 to Hardee's Food System for $365 million.

1992

In 1992 Bill Marriott and his CFO, Stephen Bollenbach, conceived of a plan--announced in October of that year&mdashø divide Marriott Corporation into two separate publicly traded companies, one that would own hotel properties and another that would manage them.

1993

After a successful test in San Diego, California, the company planned to roll out the restaurant nationwide by opening more than 600 units, both new and converted, by 1993.

Marriott International, Inc. was formed in 1993 when Marriott Corporation split into two companies: Marriott International, Inc., which franchises and manages properties, and Host Marriott Corporation (now Host Hotels & Resorts), which owns properties.

1995

In April 1995, Marriott acquired a 49% interest in The Ritz-Carlton Hotel Company.

Latin America and the Caribbean, where 14 of Marriott's 50 overseas properties are located, became a site of enormous growth for the company from 1995 on.

1996

In March 1996 Fairfield Suites by Marriott was launched as an all-suite economy hotel.

Bill Marriott expressed a cautious attitude about expansion, telling Financial World in June 1996 that he intended to focus on consolidating his company's gains in the United States.

In August 1996 Fairfield Inns announced a plan to contribute construction materials to Habitat for Humanity, which is a partnership to develop low-income housing for families in need.

Also in 1996 the company donated 606,900 pounds of food to Second Harvest, a network of relief agencies, and a Marriott employee won a humanitarian award for her efforts on behalf of hunger relief.

The deal brought Marriott International a leading brand in the luxury hotel segment, and by 1996 there were 33 Ritz-Carltons in 15 states and seven countries.

Marriott International is also the leading North American provider of institutional food services. It is also a leader in the growing field of assisted living centers and health care for the elderly, thanks in part to its $605-million purchase of the Forum Group in early 1996.

1997

Investors once again saw Marriott as a good risk, particularly in February 1997, when the company announced that net income had increased 24 percent over the preceding year's figures.

The company was founded in 1997 and is headquartered in Bethesda, MD.“

Residence Inns and Marriott Executive Residences (introduced in 1997) were designed to accommodate longer stays than the traditional motel.

In 1997, room rentals accounted for 47 percent of total revenue, followed by contract services, which generated 23 percent of revenue.

In 1997, the company acquired the Renaissance Hotels and Ramada brands from Chow Tai Fook Group and its associate company, New World Development.

1998

In April 1998 Marriott announced that it had converted San Francisco's Parc 55 Hotel into a Renaissance hotel and designated it as Marriott's fifteen-hundredth hotel worldwide.

"marriott international announces its 1500th hotel." marriott international inc. news release, 30 april 1998. available at http://www.marriott.com/news/1500.asp.

In 1998, Marriott acquired majority ownership of The Ritz-Carlton.

2000

Renaissance Parc 55 represents a major milestone on Marriott's way to its goal of 2,000 hotels by the year 2000.

2002

In 2002 Marriott International began a major restructuring by spinning off many Senior Living Services Communities (which is now part ofSunrise Senior Living) and Marriott Distribution Services, so that it could focus on hotel ownership and management.

2004

Marriott International owned Ramada International Hotels & Resorts until its sale on September 15, 2004 to Cendant.

2005

In 2005, Marriott International and Marriott Vacation Club International were two of the 53 entities that contributed the maximum of $250,000 to the Second inauguration of George W. Bush.

2006

On July 19, 2006, Marriott announced that all lodging buildings they operate in the United States and Canada would become non-smokingbeginning September 2006. “The new policy includes all guest rooms, restaurants, lounges, meeting rooms, public space and employee work areas.”

2007

In 2007, Marriott became the first hotel chain to serve food that is completely free of trans fats at all of its North American properties.

2009

Their second hotel, the Key Bridge Marriott in Arlington, Virginia, is Marriott International’s longest operating hotel, and celebrated its 50th anniversary in 2009.

2010

His released 2010 tax returns showed earnings in 2010 of $113,881 in director's fees from Marriott.

2011

On January 21, 2011, Marriott said that adult movies would not be included in the entertainment offered at new hotels, which would use an Internet-based video on demand system.

On December 13, 2011, J. W. Marriott, Jr. announced he would be stepping down as CEO of the company, while assuming the role of executive chairman.

In 2011, Mitt Romney received $260,390 in director's fees from Marriott International, despite the fact that he had already stepped down from the board of directors to run for President of the United States.

2012

Effective March 31, 2012, Bill Marriott assumed the role of executive chairman of the company and relinquished the role of chief executive officer to Arne Sorenson.

2013

Bill Marriott’s second book, Without Reservations: How A Family Root Beer Stand Grew Into a Global Hotel Company, hit the stands in January 2013, earning early praise from past United States presidents and business leaders.”

2015

On November 16, 2015, Marriott announced the acquisition of Starwood for $13 billion.

2016

In 2016, Marriott acquired Starwood Hotels & Resorts, making us the largest and most global lodging company in the world.

2018

On November 30, 2018, Marriott disclosed that the former Starwood brands had been subject to a data breach.

2019

In January 2019, the company updated the number of guests affected to "less than 383 million" customers, and claimed many of the customer's payment cards had expired.

In December 2019, the company acquired Elegant Hotels, operator of 7 hotels in Barbados.

2020

In February 2020, the company discovered a data breach that included the theft of contact information for 5.2 million customers.

2021

President and CEO Arne Sorenson died on February 15, 2021, from pancreatic cancer.

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1927
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J.w. Marriott Jr.,Alice Marriott
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