Marriott International jobs - 246 jobs

**Additional Information** Relocation Assistance Available **Job Number** 25199421 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Cleveland, 1515 W 3rd St, Cleveland, Ohio, United States, 44113VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $69,000 - $90,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years experience in housekeeping or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. **CORE WORK ACTIVITIES** **Managing Housekeeping Operations and Budgets** - Ensures compliance with all housekeeping policies, standards and procedures. - Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. - Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. - Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. - Inventories stock to ensure adequate supplies. - Supervises an effective inspection program for all guestrooms and public space. - Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. - Ensures all employees have proper supplies, equipment and uniforms. - Communicates areas that need attention to staff and follows up to ensure understanding. - Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. - Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. **Conducting Human Resources Activities** - Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. - Schedule employees to business demands and for tracks employee time and attendance. - Ensures employees understand expectations and parameters. - Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. - Observes service behaviors of employees and provides feedback to individuals. - Ensures employee recognition is taking place on all shifts. - Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. - Participates in employee progressive discipline procedures. - Review employee satsifaction results. - Participates in interviewing and hiring of team members with the appropriate skills. **Ensuring Exceptional Customer Service** - Sets a positive example for guest relations. - Participates in the development and implementation of corrective action plans to improve guest satisfaction. - Empowers employees to provide excellent customer service. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Responds to and handles guest problems and complaints. - Strives to improve service performance. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

A leading global hospitality company is seeking a Director of Sales Worldwide Accounts. This remote role involves shaping sales experience, guiding account strategies, and ensuring client needs are met. Candidates must have 10 years in hotel/travel sales with strong data analysis and account management skills. Expect to travel about 40%. The salary ranges from $100,000 to $145,000, accompanied by comprehensive benefits including paid leave and the employee stock purchase program. #J-18808-Ljbffr

Complex Director of Sales - Casa Marina Key West Curio and The Reach Curio by Hilton (HOT0C7T8) Job Number: HOT0C7T8 Work Locations Curio Casa Marina Resort, 1500 Reynolds Street, Key West, 33040 Lead the Tide - Elevate Two Iconic Key West Resorts Join the leadership team at Casa Marina Key West and The Reach Key West, both part of Hilton's Curio Collection, as our Director of Sales. Following a recent brand repositioning, Casa Marina has emerged as a refreshed icon of coastal luxury, while The Reach offers an intimate, boutique‑style experience with Key West's only natural sand beach. This role is ideal for a strategic and creative leader with a passion for storytelling, team development, and driving revenue across leisure, group, and lifestyle segments. A Director of Sales is responsible for maximizing the value of the asset by driving above‑market topline revenues and creating a world‑class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets. As the Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales. Contribute to the hotel's Annual Multi‑Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams, including group rooms, banquets, catering, business transient and leisure transient. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to +5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts. In collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activity. Leadership Lead daily and weekly business review and sales strategy meetings. Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach. Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools. Responsible for recruiting and retention of all sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals. Ownership, Customer, and Stakeholder Relations Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation. Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers from all sales segments including: Support of team's site visits and pre‑convention meetings. Support of sales managers sales travel into market. What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred. Minimum Years of Experience: Three (3) or more years in hospitality sales leadership preferred. Minimum Years of Experience: Three (3) years cross‑functional experience in hotel management, or related industry experience preferred. Ability to work on property - non remote position. Desired Capabilities and Distinctions Additional/advanced degree coursework in business administration, marketing and communications. Adaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages. Multiple Brand experience. Proficiency in Delphi FDC preferred. About Hilton Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. Key Attributes Quality Productivity Customer Focus What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Benefits Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment. Vision, dental, life and disability insurance. Mental Health Resources. Best‑in‑Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program: 100 nights of discounted travel per calendar year. Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development. Team Member Resource Groups. Recognition and rewards programs. Access to your pay when you need it through DailyPay. Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more). Inclusive family‑building and fertility benefits. Expanded bereavement leave. Adoption Assistance program. Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount. Complimentary meals in the cafeteria while on shift. #J-18808-Ljbffr

Job Description The Maintenance Worker assists in maintaining the hotel's physical structure, ensuring it remains in excellent condition. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities. Benefits Insurance (health, dental, vision, etc) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: access your earned wages when needed Special team member hotel rates for travel enthusiasts Responsibilities Performing routine maintenance tasks and repairs Inspecting and troubleshooting equipment and systems Ensuring safety and cleanliness of working areas Assisting with special projects as assigned Requirements Prior experience in maintenance work Basic knowledge of electrical, plumbing, and HVAC systems Ability to work independently and in a team environment Strong problem-solving skills Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences\. The Food & Beverage Team at the Hilton Columbus Downtown \- Gallerie Bar and Bistro are currently seeking a Host/Hostess **\(Part Time\)** to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! Check us out:Hilton Columbus \(****************************************************************************** & Drink \(******************************************************************************** We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more\! **What will I be doing?** As a Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: - Welcome guests and ascertain their dining needs - Seat guests and manage the seating chart - Monitor restaurant activity to determine seating and dining flow - Perform opening and closing duties, as needed - Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc\. - Ensure knowledge of menu - Respond to guest inquiries and requests in a timely, friendly and efficient manner - Assist fellow team members and other departments wherever necessary to maintain positive working relationships **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Host, Gallerie Bar and Bistro \(Part Time\) \- Hilton Columbus Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C7GZ_ **EOE/AA/Disabled/Veterans**

The Room Attendant position is centered on maintaining cleanliness and guest comfort. It requires a blend of physical labor, attention to detail, and customer service. The role emphasizes professionalism, security, and protocol adherence, strongly focusing on guest interaction and problem resolution. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Clean and tidy rooms according to company standards Ensure all amenities are properly restocked Report any maintenance issues to the appropriate department Follow safety procedures to ensure the well-being of guests and staff Requirements: Prior experience in housekeeping or a similar role is preferred Attention to detail and ability to work efficiently Excellent communication and teamwork skills Ability to work a flexible schedule, including weekends and holidays Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

**Additional Information** flexible schedule, must be able to work weekends and holidays **Job Number** 26210367 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Cleveland, 1515 W 3rd St, Cleveland, Ohio, United States, 44113VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $19.67-$19.67 per hour **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

EOE/AA/Disabled/Veterans Are you a hospitality-minded professional who takes pride in creating exceptional first impressions? Join our team at Hilton Cleveland Downtown - a vibrant, modern 32-story hotel located in the heart of Cleveland's downtown district, overlooking Lake Erie and directly connected to the Huntington Convention Center. Opened in 2016 with 600 beautifully appointed guest rooms and panoramic views of the city and waterfront, our property is a centerpiece of downtown Cleveland's hospitality scene. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Courtyard by Marriott New Albany is looking for an Operations Supervisor to join our team. If you are one that is excited to take care of the guests and fellow associates, are full of energy and have a desire to succeed, then we'd love to meet you! The Operations Supervisor is responsible for assisting in successfully executing all operations in the hotel. The primary focus of our Operations Supervisor will be around our Bistro restaurant and Front Desk. A likely candidate will strive to continually improve guest and employee satisfaction. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by AGM and GM. We look forward to hearing from you soon! $16-$20 an hour

Marriott International, Inc.: Senior Software Engineer - Loyalty (Multiple Positions) - Bethesda, MD * Take day-to-day direction from assigned Product Leader/Owner to lead technical workgroups and/or functions as a technical expert. * Resolve and make decisions on more complex, non-routine service requests with limited to moderate risk. * Perform research, analysis, design, creation and implementation of applications to meet current and future user requirements. * Define and create the next generation of solutions to drive Marriott value. * Monitor multiple projects by Service Provider to successful completion, maintaining scope within the time and budget constraints. * Create solutions that serve our business leveraging current and leading edge technologies (i.e. MI TIP framework) in an innovative and impactful manner. * Provide financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested. * Identify opportunities to enhance the service delivery processes and produce Proof of Technologies as applicable. * Follow all defined technology standards and processes (i.e. IT Governance, Security Compliance, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed. * Maintain a proper balance between business and operational risk. * Follow the defined project management standards and processes * Create documentation and coordinate with Security, Application .Delivery and Infrastructure teams for deployment and production support activities. * Facilitate timely resolution of service delivery problems and minimize the impact to partners. REQUIREMENTS: Bachelor's degree or equivalent in Computer Science, Computer Systems, Electronics Engineering or in a closely related field followed by 5 years of progressively responsible experience in mainframe development using COBOL as primary language. Experience must include: * 5 years of experience in JCL, COBOL, ISPF, Syncsort, COZSFTP, BMC and FileManager Utilities. * 5 years of experience with RDBMS database especially DB2, including updating/changing/creating Stored procedures. * 2 years of experience with Java/J2EE and web service application development. 100% Remote; may be performed from anywhere within the U.S. SALARY: $107,500 to $174,900 per year LOCATION: 7750 Wisconsin Avenue, Bethesda, MD, 20814 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Evening and Overnight shift, Open availability **Job Number** 26210324 **Job Category** Loss Prevention & Security **Location** The Ritz-Carlton Cleveland, 1515 W 3rd St, Cleveland, Ohio, United States, 44113VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $19.15-$19.15 per night **POSITION SUMMARY** Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Hyatt Hotels Corporation is seeking a visionary Vice President, Field Operations - Luxury to elevate the performance and reputation of our premier hotels across the Americas. In this role, you'll drive operational excellence, inspire high-performing teams, and ensure our luxury brands deliver unforgettable guest experiences. This is your chance to shape the future of Hyatt's luxury portfolio, strengthen owner partnerships, and leave a lasting impact on one of the world's most admired hospitality companies. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** This role is accountable for driving the performance, profitability, and brand integrity of a portfolio of approximately 17 luxury hotels across the Americas region. The Vice President, Field Operations - Luxury will be responsible for ensuring each hotel consistently delivers exceptional guest experiences, achieves strong financial results, and upholds the distinct positioning of Hyatt's luxury brands. Key responsibilities include: · Hotel Performance Leadership: Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence. Monitor results throughout the year, partnering with General Managers to identify opportunities and implement solutions that strengthen revenue, profitability, and market share. · Brand Stewardship: Ensure each property authentically represents the vision, values, and standards of Hyatt's luxury brands. Safeguard brand reputation by guiding General Managers in delivering best-in-class service and aligning operations with evolving guest expectations. · Owner and Stakeholder Engagement: Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. · Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. · Talent Development: Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt. · Strategic Capital Planning: Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation. This position is central to Hyatt's commitment to delivering world-class luxury experiences while ensuring operational excellence and safeguarding the long-term strength of our brands. **Qualifications** Experience Required: · 15 years of operations leadership across hotels and/or resorts, including experience in the luxury market · Minimum of 5 years as a General Manager with a proven track record of success · Demonstrated expertise in building and sustaining strong owner relationships. Experience Preferred: · Bachelor's degree in hospitality, business or a related field The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. _The salary range for this position is $208,500 - $278,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI014913 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Night Auditor - Homewood Suites Bel Air (Job Number: HOT0C752) Work Locations: Homewood Suites by Hilton Bel Air 4170 Philadelphia Road Bel Air 21015Starting Wage: $18/hour A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and BeverageEnsure credit card system reconciles to daily transaction lists Schedule, assign daily work, inform and train team members Monitor, observe and assist in evaluating team member performance What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Homewood Suites by HiltonJob: Guest Services, Operations, and Front Office EOE/AA/Disabled/Veterans

The Sales Coordinator is responsible for providing administrative and operational support to the Sales team. The role includes assisting in coordinating sales efforts, maintaining organized documentation, and ensuring seamless communication between departments to support hotel bookings, meetings, and special events. The Sales Coordinator is crucial in maintaining efficiency and high service standards within the Sales department. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide support to the Sales team in executing contracts, proposals, and correspondence. Assist with sales efforts, including soliciting new business and selling guestrooms, meeting space, and catering services. Conduct site tours and provide assistance for hotel and sales-related events such as parties and blitzes. Oversee social networking sites and assist in marketing efforts through direct mail projects, sales packets, and promotional materials. Coordinate details for group reservations, meeting rooms, and event setups with other departments, ensuring timely and accurate delivery of requested services. Prepare and manage Banquet Event Orders (BEOs) and other event-related documents, ensuring they are distributed to the appropriate departments. Maintain an organized filing and trace system for all sales-related documentation. Manage meeting room reservations and coordinate setup and equipment requirements. Answer incoming calls, provide information, and route calls to appropriate team members. Produce weekly productivity reports for sales meetings and take accurate minutes during meetings. Ensure timely completion of monthly group status reports and assist group leaders when necessary. Maintain office supplies inventory and ensure the functionality of office equipment. Perform other duties as assigned to support the Sales team. Take every opportunity to enhance the guest experience, ensuring all guests are treated with respect and courtesy. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction. Qualifications: Experience: Minimum of two years of administrative experience,or front desk in a hotel environment. Strong organizational and detail-oriented skills with the ability to multitask effectively. Excellent verbal and written communication skills. Availability to meet with guests, assist with check-ins, and work weekends as required. Must be self-motivated, able to work independently, and thrive in a fast-paced environment. Must be able to lift up to 15 pounds occasionally and handle equipment, including computers and printers.

Management position that focuses on successfully accomplishing the daily objectives in the kitchen. Leads staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 5 years experience in the culinary, food and beverage, or related professional area. OR * 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 3 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met * Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. * Maintains food handling and sanitation standards. * Ensures all employees have proper supplies, equipment and uniforms. * Performs all duties of Culinary and related kitchen area employees in high demand times. * Oversees production and preparation of culinary items. * Ensures employees keep their work areas clean and sanitary. * Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. * Communicates areas in need of attention to staff and follows up to ensure follow through. * Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. * Assists in determining how food should be presented and creates decorative food displays. * Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. * Checks the quality of raw and cooked food products to ensure that standards are met. Supervising Daily Culinary Team Activities * Ensures and maintains the productivity level of employees. * Ensures completion of assigned duties. * Coordinates activities of cooks and workers engaged in food preparation. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Leads shifts while personally preparing food items and executing requests based on required specifications. * Handles employee questions and concerns. * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Conducts employee performance appraisal process, giving feedback as needed. * Communicates performance expectations in accordance with job descriptions for each position. * Participates in an on-going employee recognition program. * Monitors employee's progress towards meeting performance expectations. * Conducts training when appropriate. Maintaining Culinary Goals * Follows specific goals and plans to prioritize, organize, and accomplish your work. * Monitors staffing levels to ensure that guest service, operational needs and financial objectives are met. * Places orders for appropriate supplies and manages food and supply inventories according to budget. * Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Ensuring Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Sets a positive example for guest relations. * Strives to improve service performance. * Handles guest problems and complaints seeking assistance from supervisor as necessary. * Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Serves as a role model to demonstrate appropriate behaviors. * Analyzes information and evaluating results to choose the best solution and solve problems. * Complies with loss prevention policies and procedures. * Reports malfunctions in department equipment. * Attends and participates in all pertinent meetings. * Encourages and builds mutual trust, respect, and cooperation among team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Northfield, Ohio The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join our dynamic team at MGM Northfield Park as a Cage Cashier, where you'll play a crucial role in delivering outstanding guest experiences while handling monetary transactions and exchanges. THE STARTING RATE: $18.19 THE DAY-TO-DAY: * Perform various transactions including frontline entry level, chip bank, poker, cage credit, and employee bank/window transactions. * Handle functions at the marker/IOU bank and High Limit cage; provide service to patron Kiosk/TRU units and employee Recycler/JetSafe units. * Cash checks, redeem chips/tokens, TITO (ticket in/ticket out), and Race and Sports tickets in accordance with specified guidelines. * Conduct Marker and Front Money transactions on patron accounts and redeem acceptable foreign currencies. * Securely document all company asset transactions and maintain accurate electronic and manual transaction logs; assist patrons with general inquiries and oversee safety deposit box issuance or surrender. THE IDEAL CANDIDATE: * The position requires the ability to work varied shifts, including overnight shifts, weekends, and holidays. * Basic understanding of mathematical skills, including addition, subtraction, multiplication, and division, along with money handling. * Able to work independently with minimal supervision. * Ability to multi-task and thrive in a fast-paced, team-oriented environment. * Excellent customer service and interpersonal skills to communicate effectively with all business contacts. * Capable of balancing a bank without assistance, including identifying errors when out of balance. * Is at least 21 years old. * Possess a High School Diploma, GED or equivalent (required). * Has 6+ months of prior relevant experience (high volume cash handling required) THE PERKS & BENEFITS: * Wellness incentive programs to help you stay healthy physically and mentally. * Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts. * Free meals in our employee dining room. * Various programs and networking opportunities to help with career advancement. * Other various discounts with company partners such as travel, electronics, online shopping, and many more. VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

PURPOSE OF POSITION: Performs routine and preventive maintenance to guest rooms, interior and exterior needs of the facility and to all mechanical equipment. REPORTS TO: Maintenance Supervisor and Chief Engineer MINIMUM QUALIFICATIONS: Able to climb ladders. Able to lift at least 50 pounds Demonstrate good eye hand coordination. Demonstrate the ability to walk and stand for extended times. Prior Basic painting & drywall experience Prior customer service experience RESPONSIBILITIES/DUTIES: Completes daily, weekly and monthly checklists Install electrical wiring and devises Performs preventive maintenance on equipment Performs painting and drywall repair throughout the building Responds to emergency maintenance requests as needed Assists with renovation and remodeling of facilities Basic plumbing repairs to toilets and faucets as needed Maintains records of scheduled maintenance records Properly communicates daily with internal departments Responds to Front Office and Housekeeping requests in a timely manner Provides team members and members of management updates on varying projects Keeps mindful of costs when performing duties Maintains a well-organized work station and environment Does not enter guest rooms without checking first of vacancy status Maintain ongoing knowledge of all chemicals used, SSDS procedures Practice and execute Lock-Out Tag-Out Practice and execute Compass Points daily Responsible for all hotel and company tools - ensuring good wear and replacement, returning back to its place of origin when not in use. Team Members are never allowed to take any company or property tools or equipment home As a team member, assist other team members and departments as available, as trained and as best as possible General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years experience in housekeeping or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets * Ensures compliance with all housekeeping policies, standards and procedures. * Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. * Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. * Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. * Inventories stock to ensure adequate supplies. * Supervises an effective inspection program for all guestrooms and public space. * Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Ensures all employees have proper supplies, equipment and uniforms. * Communicates areas that need attention to staff and follows up to ensure understanding. * Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. * Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities * Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. * Schedule employees to business demands and for tracks employee time and attendance. * Ensures employees understand expectations and parameters. * Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. * Observes service behaviors of employees and provides feedback to individuals. * Ensures employee recognition is taking place on all shifts. * Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in employee progressive discipline procedures. * Review employee satsifaction results. * Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service * Sets a positive example for guest relations. * Participates in the development and implementation of corrective action plans to improve guest satisfaction. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Responds to and handles guest problems and complaints. * Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.