Marriott International jobs

Q: What is the hiring process at Marriott International?

The hiring process at Marriott International is fairly straightforward and involves an online application, phone screening, and interview process. The entire process can take between two to eight weeks to complete, depending on the position.

- 1,066 jobs

FLEX Senior Software Engineer - SEO
Marriott International 4.6
Marriott International job in Bethesda, MD
. As a member of the Enterprise Search Engine Optimization Development team, you will be a part of a team responsible for implementing and maintaining technical SEO enhancements across the diverse portfolio of Marriott's websites and systems. This individual will serve as a senior technical resource responsible for managing the full software development lifecycle, from requirements analysis to deployment, ensuring high-quality, scalable, and maintainable back-end and front-end solutions. This role will perform and help lead SEO development research, analysis, design, creation, and implementation of systems to meet current and future requirements. CANDIDATE PROFILE Education and Experience Required: * Undergraduate degree in computer science, software engineering, or a related field (equivalent experience) * 7+ years experience in information technology including: * 5+ years of software engineering experience. * 3+ years experience building backend services in one or more languages (Node, Java). * 1+ years experience with Search Engine Optimization (SEO) * Experience working with AWS services. * Proven experience gathering requirements from stakeholders and translating them into detailed technical specifications * Prior experience working within an Agile environment, following methodologies such as Scrum/Kanban. * Effective written and verbal communication skills and a capacity to collaborate seamlessly within a team environment. * Solid knowledge of software development best practices, including code reviews, testing, and continuous integration. * Excellent problem-solving skills and ability to troubleshoot complex backend issues. * Understanding of authentication and authorization mechanisms (e.g., SAML, OAuth or JWT). * Implement rigorous unit and integration tests; actively participate in code reviews to maintain code quality and uphold best practices. * Troubleshoot and debug performance issues, identifying and implementing effective solutions. * Working knowledge of technical SEO specifications, especially pertaining to Google ranking * Working knowledge of Schema.org specifications and validation Preferred: * Experience in the design, implementation and operational support of mission critical solutions * Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment * Demonstrated experience learning and applying new technologies to solve business needs * Excellent problem-solving skills working independently and through leading outcomes for cross functional teams * Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems * Strong attention to detail with an ability to operate effectively across multiple priorities * Experience across many of the following platforms: * Container platforms (Examples: OpenShift, Docker and Kubernetes) * Operating Systems: Red Hat Enterprise Linux, Oracle Linux, Windows, CentOS and Mac (OSX) * Network Virtualization: Akamai Global Traffic Management and Edge & Delivery Networks, Elastic Load Balancing Services, Domain Name Services and Registration * Applications Frameworks: AEM, Java Spring, Java Play, node.js, JavaEE, HTML5 * Database: Relational (Oracle, DB2, MySQL/MariaDB, PostgreSQL, MSSQL Server), non-relational (Cassandra, Couchbase, MongoDB) * Middleware: Web Servers (Apache, NginX), Application Servers (JBoss, Tomcat), Messaging (MQSeries, Message Broker, DataPower) * Experience in researching emerging technologies and trends, standards, and products * Experience in developing technology roadmaps and strategies * Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams CORE WORK ACTIVITIES Managing Work, Projects, and Policies * Manage the full software development lifecycle, from requirements analysis to deployment, ensuring high-quality, scalable, and maintainable backend solutions. * Provide technical leadership, oversight, governance and direction for services related to Marriott solution delivery * Provide technical expertise to project team for successful project and change implementations * Develop implementation plans, test plans, and timelines for projects and tasks * Responsible for project inception including requirements gathering and architecting, design, development and configuration management * Implementation of APIs within our platform, ensuring seamless communication between various 3rd party commercial and internal software systems while enabling the detection of changes through sophisticated anomaly detection algorithms. * Drive collaboration with the platform infrastructure development team to spearhead the implementation of Kubernetes at scale, ensuring seamless orchestration and management for all applications within the organization. * Help lead the development and enhancement of Rego policies for our Open Policy Agent (OPA) initiatives, translating organizational security and compliance requirements into effective Policy as Code implementations that align with industry best practices. * Troubleshoot and debug issues, conducting root cause analysis when anomalies are detected, and implement solutions to enhance system performance and stability. * Design & develop JSON-LD microdata for SEO * Report on SEO performance, utilizing 3rd party tools like ScreamingFrog and Botify * Mentor and train other software engineers that are part of this growing team. * Determines customer requirements and works with sourced resources to develop solutions MANAGEMENT COMPETENCIES Leadership * Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. * Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. * Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. * Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution * Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. * Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. * Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships * Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. * Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards. * Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability * Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise * Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. * Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. * Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. * Basic Competencies - Fundamental competencies required for accomplishing basic work activities. * Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). * Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues. * Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences. * Reading Comprehension - Understands written sentences and paragraphs in work related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience The pay range for this position is $52.06 to $92.45 per hour. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
$52.1-92.5 hourly 60d+ ago
Director of Security & Safety
Marriott 4.6
Marriott job in Washington, DC
**Additional Information** **Job Number** 25176889 **Job Category** Loss Prevention & Security **Location** Washington Marriott at Metro Center, 775 12TH Street NW, Washington, District of Columbia, United States, 20005VIEW ON MAP (************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $81,000-$111,000 Annually **Bonus Eligible:** Y **JOB SUMMARY** Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR - 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. **CORE WORK ACTIVITIES** **Managing Security/Loss Prevention Operations** - Assists in the development and implementation of emergency procedures. - Conducts investigation of all losses of property assets and refers to proper management for disposition. - Deploys security staff to effectively monitor and protect property assets. - Comply with all Corporate Loss Prevention safety and security management guidelines and procedures. - Conduct periodic patrols of entire property and parking areas. - Recognize success across areas of responsibility. - Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. - Implements action plans to monitor and control risk. - Maintains required reports and documentation regarding patrols of property and parking areas. - Provides means for obtaining necessary medical attention on a timely basis. **Leading Security/Loss Prevention Teams** - Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers. - Celebrates successes by publicly recognizing the contributions of team members. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Encourages and builds mutual trust, respect, and cooperation among team members. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Strives to improve service performance. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. **Ensuring Exceptional Customer Service** - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Empowers employees to provide excellent customer service. - Meet quality standards and customer expectations on a daily basis. - Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. **Conducting Human Resources Activities** - Assists in minimizing cost of accident claims through aggressive claims management. - Brings issues to the attention of Human Resources as necessary. - Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. - Conducts hourly employee performance appraisals according to Standard Operating Procedures. - Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Administer property policies fairly and consistently. - Maintain first aid and CPR certifications required for Loss Prevention officers. - Handles guest problems and complaints. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Provides services that are above and beyond for customer satisfaction and retention. **Additional Responsibilities** - Analyzes information and evaluating results to choose the best solution and solve problems. - Develops and maintains a working relationship with local law enforcement authorities. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. **Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$81k-111k yearly 12d ago
Front Office Manager - Hilton McLean at Tysons Corner
Hilton Worldwide 4.5
Tysons Corner, VA job
The iconic Hilton McLean Tysons Corner is looking for a passionate Front Office Manager to join their team! Located in the heart of Fairfax County's business district, our AAA Four Diamond hotel has a three-meal restaurant, bar/lounge, and In Room Dining. With seasonal menus focused on fresh farm-to-table cuisine, our outlets provide an exceptional dining experience. Seeking a dedicated, hands-on leader to help oversee a team of 7 team members. The ideal candidate will have a strong hotel background in management, will have experience within a 250+ room property and the ability to help lead, coach and mentor a team. Previous Hilton and OnQ experience are preferred Shift Pattern: Open full availability, mainly PM shifts, but need to have flexibility for AMs and Overnight when needed - holidays and weekends are a requirement The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? * Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly * Ensure compliance with Company standards * Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns * Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue * Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events * Complete audit procedures, as needed * Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$51k-68k yearly est. 9d ago
Event Manager - Waldorf Astoria Washington DC
Hilton 4.5
Washington, DC job
EOE/AA/Disabled/Veterans Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Manager. The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As an Event Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services. Serve as the event planner primary contact during event on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: Provide direction and supervision to affected departments and team members during the execution of meeting and/or event. Directly serve on site group and catering customers in a proactive manner. To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Demonstrate knowledge of job systems, products, booking systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs Regular attendance Classification\: Full Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The annual salary range for this role is $68,000 - $75,000 and is based on applicable and specialized experience and location. Medical Insurance Coverage Available - for you and your family What are we looking for? • Minimum Years of Experience\: one (1) year Hospitality related experience at manager level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) • Significant experience in revenue management or a similar analytical role • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1
$68k-75k yearly Auto-Apply 48d ago
Bell Attendant | Driver | Guest Services
Hyatt Hotels Corp 4.6
Tysons Corner, VA job
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Guest Service Attendants assist with Bell/Door and Driver duties. This individual is in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. This individual will also be responsible for the Shuttle Vehicle. They will drive guests a short radius around the hotel to local business, maintain the shuttle services (gas/maintenance/cleanliness) and ensure guests a safe and friendly experience to their destination. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch. * A true desire to satisfy the needs of others in a fast paced environment. * Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. 25 pounds * Ability to tolerate moderate amounts of walking. * Ability to stand for duration of shift. * Must pass MVR review.
$25k-30k yearly est. 6d ago
Steward / Dishwasher - Waldorf Astoria Washington DC
Hilton 4.5
Washington, DC job
EOE/AA/Disabled/Veterans Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Steward on the Food and Beverage Team! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Shift: Various - must be available to work weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $29.00 per hour Union Position: This position is part of the Local 25 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Burnish, de-tarnish and polish silver Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean serviceware Train other stewards, as needed Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable #LI-TB1
$29 hourly Auto-Apply 40d ago
Design & Construction Director, Essentials (Remote Opportunity)
Hyatt Hotels Corp 4.6
Remote or Chicago, IL job
Hyatt Hotels Corporation seeks an enthusiastic Design & Construction Director to join our Essentials Portfolio team. In this role, you will be collaborating closely with the broader Franchise Organization team where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You'll be part of an organization that is passionate about diversity, equity, and inclusion, is committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues, and guests Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: * Annual allotment of free hotel stays at Hyatt hotels globally * Flexible work schedule * Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center * A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption * Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. The Director of Design & Construction will oversee assigned hotel projects as the brand expert for Hyatt. Using established standards and guidelines to advise owners and consultants through active listening and thoughtful communication. Additionally, this team member will influence and carry out forward thinking initiatives and evolving brand updates relating to the role's responsibilities. * Lead project reviews and dialogue to assist architects, contractors, and other outside consultants throughout the design & construction process. * Be fully knowledgeable and conversant on Hyatt's established brand components, design documents and technical standards. * Ensure adherence of standards are met in all phases of the project cycle through hotel opening. * Liaise and interface with hotel project team in a collaborative, team-focused manner. * Conduct strategic and valuable site visits both in person and virtually to oversee the construction process and guide projects successfully. * Help determine in collaboration with internal development teams appropriate opportunities, boundaries, and flexibility for projects to be successful. * Be knowledgeable and continue to learn about best practices, industry standards and new products as it relates to hotel design & construction. * Assist in revising, maintaining, and evolving prototypical documentation, standards, and processes. * Work in a cross-functional manner with internal teams to understand managed and franchised hotel design and operations holistically. Qualifications Experience Required: * 10 years with long tenure working for or with hotel brands focusing on design and/or construction. * Bachelor's degree in architecture, construction management, engineering, interior architecture or related field required. Experience Preferred: * Spanish language proficiency is a plus. * Construction certifications and/or architecture license. * Proficiency in MS Office Suite, Blubeam Revu, Autodesk AutoCAD, Smartsheet Additional Comments: * Ability to travel throughout the Americas approximately 30-40%. * Must understand architectural drawings/specifications and have familiarity with ADA/IBC regulations. * Knowledge of various building types, MEP systems, construction planning processes and cost methods. * Management, people leadership or mentor experience is valued. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $108,500 to $145,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the minimum local wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
$108.5k-145k yearly 28d ago
Senior Catering Manager - Hilton McLean at Tysons Corner
Hilton Worldwide 4.5
Tysons Corner, VA job
The Hilton McLean Tysons Corner is looking for their Senior Catering Manager. Hilton McLean Tysons Corner is a 4 Diamond hotel located in the heart of the Northern Virginia technology corridor; this hotel offers 458 guestrooms and 28,000 square feet with their largest room at 10,952 sq feet of ballroom space. Our ideal candidate has a minimum of 2 years proven experience in catering sales and services, particularly within cultural weddings, social events, galas, and fundraisers. They must possess a flexible schedule with full availability to work any day or hour without limitations. A strong and strategic seller, this individual excels at identifying opportunities and securing new business. They should have in-depth knowledge of banquet food and beverage operations and demonstrate the ability to multitask effectively in a fast-paced environment. Shift Pattern: Typical office hours of 8:30AM - 5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on client engagement events. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events Specifically, your essential functions will be to perform the following tasks to the highest standards: * To organize, plan and prioritize your duties by developing plans and goals. * Timely communication to internal and external clients via telephone, email, written documents or in person. * Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. * Demonstrate knowledge of job systems, products, systems, and processes. * Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. * Selling and influencing both internal and external clients. * Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. * Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. * Participate in customer site inspections and assist with the sales process as necessary. * Other duties as necessary based on business needs. * Regular attendance. #LI-ZR1 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$54k-69k yearly est. 21d ago
Guest Experience Expert
Marriott Hotels Resorts 4.6
Marriott Hotels Resorts job in Washington, DC
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$45k-76k yearly est. Auto-Apply 48d ago
Bellperson - Waldorf Astoria Washington DC
Hilton 4.5
Washington, DC job
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon the classification and union status of the position. #LI-CS2 Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Bellperson on the Guest Services Team! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Shift: Various - must be available to work weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $17.43 and is based on applicable and specialized experience and location. Union Position: This position is part of the Local 25 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment EOE/AA/Disabled/Veterans
$17.4 hourly Auto-Apply 29d ago
Banquet Houseperson - Hilton Baltimore Inner Harbor
Hilton 4.5
Baltimore, MD job
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The iconic Hilton Baltimore Inner Harbor is seeking a motivated Banquet Houseperson to join their team! This 757-room property is located next to Oriole Park at Camden Yards. Inner Harbor's museums, the National Aquarium, and connected to Baltimore Convention Center via skywalk. Ideal candidate has previous banquet set up experience. Seeking someone who is reliable and has strong communication skills and a positive attitude. Shift Pattern: Shifts may include AM, PM, weekend, and holidays based on business needs Pay Rate: $18.54-20.60 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage - for you and your family** Best-in-Class Paid Time Off (PTO)** Mental health resources including free counseling through our Employee Assistance Program** Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Go Hilton travel program\: 100 nights of discounted travel Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Access to your pay when you need it through DailyPay Paid Holidays, including your birthday! *Available benefits may vary depending upon property-specific terms and conditions of employment **Available to positions classified as Full Time only What will I be doing? As a Banquet Set-Up Attendant, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set tables and chairs to meet function specifications. Clean meeting space including washing meeting room walls at beginning of events Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
$18.5-20.6 hourly Auto-Apply 45d ago
Voyage United States
Marriott Hotels Resorts 4.6
Marriott Hotels Resorts job in Bethesda, MD
The Voyage Global Leadership Development Program Voyage: Training tomorrow's leaders today Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments. About the journey Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines: • Accounting • Banquets • Culinary • Event Operations • Event Planning • Facilities Management/Engineering • Food & Beverage Operations • Front Office/Front Desk • Information Technology • Rooms Operations • Sales When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Each individual's Voyage journey is unique, spanning 12 months dependent upon your career interests, passions, goals, and location. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence. The experience you'll gain Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will: • Cultivate customer relationships • Be a champion for innovation within the organization • Get exposure to managing projects & people • Improve processes & pitch new initiatives through your Voyage project • Take on special projects that will draw upon all your training Destination: Marriott leadership You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership. These are material job duties of this position. Your background may have a direct, adverse, and negative bearing on the duties and responsibilities of this position potentially resulting in the withdrawal of a conditional offer of employment. Ready to embark? To become a Voyage participant, you must have graduated from a university or hotel school within the past 24 months. Other qualifications include: • Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary) • Superior critical-thinking & interpersonal communication skills • The ability to foster relationships & work collaboratively • The ability to self-manage & be a self-starter • A real desire for personal & professional growth • Work authorization in the country you apply Those currently enrolled in a college/university with an expected graduation date between December 2025-August 2026 may also be considered. Want to learn more? Visit MarriottU.com The pay range for this position is $23.19 to $38.86 per hour. In addition, the position is bonus eligible. Washington Applicants Only: MI Properties: Employees will accrue 0.01282 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. SPG Bellevue: Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick. SPG Seattle: Employees will accrue 0.04359 PTO balance for every hour worked. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. The application deadline for this position is 104 days after the date of this posting, 8/27/2025. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. -MIVoyage
$23.2-38.9 hourly Auto-Apply 60d+ ago
Reservations Agent
Hilton 4.5
Virginia job
EOE/AA/Disabled/Veterans What are we looking for? A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A passion for delivering great customer service A highly professional telephone manner and excellent communication skills Outstanding administration and organizational skills Intermediate computer proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a Reservations environment Tertiary qualifications, or other collegiate-level degree What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation Provide prompt and efficient service while maintaining the hotels brand standards
$25k-30k yearly est. Auto-Apply 27d ago
Senior Associate GDCM Deployment Communications Opening Hotels
Hilton 4.5
Washington, DC job
is virtual/remote\*\*\*_ This is your chance to be a part of an in\-house Technology team that's creating consumer\-facing, cutting\-edge technologies revolutionizing the hospitality industry around the world\! As a Senior Associate GDCM Deployment Communications Opening Hotels _,_ you will bring your technical skills to a hospitality company with an award\-winning culture\. On the Global Deployment and Change Management team reporting to the Manager GDCM Deployment Communications Opening Hotels, you will support projects including successful deployment of Hilton's technology systems at new hotel openings and conversions\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program $ESPP$ \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off $PTO$ + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Serve as a primary contact for hotel management and owners' representatives throughout multiple stages of the opening process, to ensure seamless coordination and communication for the hardware ordering process\. + Demonstrate leadership and initiative by identifying internal training gaps, contributing to improved documentation, and helping enhance overall team efficiency and knowledge sharing\. + Apply working knowledge of Hilton's standard networking topography, offering technical insight and guidance to ensure infrastructure readiness and compliance\. **How you will collaborate with others:** + Collaborate with vendors and hotel contacts to manage equipment procurement, track shipments, and monitor task completion using project tracking tools to uphold timelines and deliverables\. + Provide proactive support to Associates and Contracting Analysts, using your experience to guide others, and share best practices\. **What deliverables you will take ownership of:** + Demonstrate senior\-level ownership and initiative, taking responsibility for complex deployments and being a subject matter expert\. While not a managerial role, you are expected to lead by example-supporting team members, fostering collaboration, and driving continuous improvement across processes and documentation\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Three $3$ years of professional work experience in Technology or related field + Two $2$ years of experience supporting Technology system implementations or deployments + Experience with general IT support and deployment + Familiarity with SharePoint and Salesforce platforms + Willing to travel up to 10% **It would be useful if you have:** + Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience + Five $5$years of professional work experience in Technology or related field + Experience working in a hospitality or hotel technology environment + Familiarity with Hilton Property Management Systems $PMS$ and PEP systems + Working knowledge of Hilton's IT standards **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands $**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf$ if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan $ESPP$ where you can purchase Hilton shares at a 15 percent discount, a 401$k$ savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program $"Wellthy"$, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $65,000 \- $95,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive $Bonus$ Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology Operations_ **Title:** _Senior Associate GDCM Deployment Communications Opening Hotels_ **Location:** _null_ **Requisition ID:** _COR015G6_ **EOE/AA/Disabled/Veterans**
$65k-95k yearly 6d ago
Voyage United States
Marriott 4.6
Marriott job in Bethesda, MD
**Additional Information** **Job Number** 25137647 **Job Category** Management Development Programs/Interns **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Expiration Date:** 12/08/2025 **JOB SUMMARY** **The Voyage Global Leadership Development Program** **Voyage: Training tomorrow's leaders today** Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments. **About the journey** Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines: - Accounting - Banquets - Culinary - Event Operations - Event Planning - Facilities Management/Engineering - Food & Beverage Operations - Front Office/Front Desk - Information Technology - Rooms Operations - Sales When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Each individual's Voyage journey is unique, spanning 12 months dependent upon your career interests, passions, goals, and location. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence. **The experience you'll gain** Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will: - Cultivate customer relationships - Be a champion for innovation within the organization - Get exposure to managing projects & people - Improve processes & pitch new initiatives through your Voyage project - Take on special projects that will draw upon all your training **Destination: Marriott leadership** You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership. These are material job duties of this position. Your background may have a direct, adverse, and negative bearing on the duties and responsibilities of this position potentially resulting in the withdrawal of a conditional offer of employment. **Ready to embark?** To become a Voyage participant, you must have graduated from a university or hotel school within the past 24 months. Other qualifications include: - Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary) - Superior critical-thinking & interpersonal communication skills - The ability to foster relationships & work collaboratively - The ability to self-manage & be a self-starter - A real desire for personal & professional growth - Work authorization in the country you apply Those currently enrolled in a college/university with an expected graduation date between December 2025-August 2026 may also be considered. **Want to learn more?** Visit MarriottU.com The pay range for this position is $23.19 to $38.86 per hour. In addition, the position is bonus eligible. Washington Applicants Only: 1. MI Properties: Employees will accrue 0.01282 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. 2. SPG Bellevue: Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick. 3. SPG Seattle: Employees will accrue 0.04359 PTO balance for every hour worked. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. The application deadline for this position is 104 days after the date of this posting, 8/27/2025. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ _-MIVoyage_ Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$25k-36k yearly est. 60d+ ago
Director of Housekeeping - Franchise
Hilton Worldwide 4.5
Charlottesville, VA job
Job Requirements Full Schulte Companies is seeking a dynamic, service-oriented Executive Housekeeper to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Schedules room and cleaning assignments to ensure proper coverage * Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair * Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning * Verifies and updates status of discrepant rooms throughout the shift * Randomly selects assigned rooms to ensure cleanliness. Counsels Housekeepers on discrepancies * Notifies GM and/or Chief Engineer of maintenance repairs necessary * Hires, coaches and disciplines direct reports * Perform various other duties as assigned to meet business objectives Work Experience KNOWLEDGE, SKILLS AND ABILITIES * Basic math skills * Ability to communicate effectively verbally and in writing * Strong leadership skills * Ability to exceed expectations of guests and team members * Excellent time management skills * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer. EDUCATION AND EXPERIENCE * Minimum of High School education, post-high school education preferred * Minimum of three (3) years in Housekeeping management position Benefits What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
$50k-88k yearly est. 6d ago
Director of Sales and Marketing - Washington Hilton
Hilton Worldwide 4.5
Washington, DC job
As the Director of Sales & Marketing with Washington Hilton, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: * Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support * Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves * Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient * Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share * Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective * Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies * Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets * Develop and execute departmental expense budget and forecasts * Develop and maintain detailed and real-time knowledge of all competitor and market activity * Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: * Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies * Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis * Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools * Responsible for recruiting and retention of all sales and marketing roles * Lead, engage, and develop team members, including ongoing performance development and Career Development Plans * Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: * Group Sales * Business Transient Sales * Leisure Sales * Catering Sales * Marketing * Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: * Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) * In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) * Liaise with Hilton Worldwide Sales, regional support and brand teams * Build strong relationships with CVB, community influencers and 3rd party travel partners * High level of engagement with customers from all sales segments * Support of team's high-impact site visits and pre-convention meetings * Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: * Hotel Sales, Catering or Marketing Experience * Leadership management Experience * Ability to travel * Experience in hotel management, or related industry, essential * Highly professional presentations and communication (oral and written) skills * Proficiency with standard Microsoft Office * Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Four-year college degree preferred * Adaptable experience with business strategy, business planning, and business plan development * Ability to speak multiple languages * Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $249K-$252K and is based on applicable experience and location.
$78k-118k yearly est. 5d ago
Senior Director, Web Development
Marriott International 4.6
Marriott International job in Bethesda, MD
Provides application development leadership for the implementation of key technology initiatives that drive Marriott International's Digital strategy in a fast-paced, mission critical environment. This role will be responsible for advancing Marriott's Digital platform in alignment with our core business objectives and enterprise architecture principles. Fosters innovation and manages the application development team with a focus on promoting client satisfaction. Collaborates with other technology leaders, business partners and promotes agile application development practices and processes across the enterprise. Establishes and manages continuous improvement efforts in technical project management, software engineering & testing automation to improve quality, scalability, and adoption of Marriott's Web platform. CANDIDATE PROFILE Education and Experience Required: Undergraduate degree in Marketing, eCommerce, Engineering, related field, or equivalent experience/certification. MBA or advanced degree in Digital Commerce Product management desirable 8+ years' experience in product management, strategy, or related function; portion of that experience leading or managing technology products 3+ years' experience leading direct reports and cross functional teams with P&L responsibility 8+ years Web / Mobile / Digital/ Technology experience; must have direct experience and fluency with the broader consumer landscape and web technology platforms Solid understanding of conversion rate optimization and how to maximize revenue Direct management of complex budgets in excess of $2M Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment, with multiple complementary groups Entrepreneurial, startup attitude in a big company setting, self-starter who takes initiative in an ambiguous environment to generate momentum & positive business outcomes. Strong analytical, organizational, and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results Customer-obsessed mindset that capitalizes on user data to make step-change experience improvements to platforms, products, and features Global mindset that balances global solution orientation with awareness, appreciation, and adaptability for local market & customer dynamics Preferred: Ideal candidate will have product experience leading or managing apps and technology solutions, leveraging the full Adobe stack, including Adobe Experience Manager and Target Can demonstrate implementation of AI centric workflows Ideal candidate will be familiar with and have worked in a scaled agile development environment, SAFe and variants Ideal candidate will be familiar with Adobe Analytics /Omniture and mobile analytics to support data-driven product and feature measurement, performance, and iteration Ideal candidate will have understanding & familiarity with technologies and solutions that enable mobile & digital experiences for retail, hospitality, and/or amusement/entertainment Ideal candidate will have experience with ecommerce browse and contextual discovery Ideal candidate will have international experience and proficiency in translating global solutions for local markets Proficient with web/app/API technologies and user interface design Demonstrated success developing products that consumers love and managing large-scale transactional digital platforms Strong preference for candidates with experience in SQL, Omniture, A/B and multi-variate testing with deep understanding of best practices in user experience, analytics and drivers of conversion Proven ability to lead and work with cross-functional teams in support of specific business priorities Effective written and oral communications skills, with sensitivity to global communication needs Ability to solve problems quickly, think creatively, and satisfy product speed-to- market requirements Ability to execute budget-sensitive product and product marketing plans with tight timelines Demonstrates self-confidence, energy and enthusiasm Demonstrated strong presentation, negotiation, and persuasion skills Demonstrated ability in product lifecycle management with deep demonstrated empathy for guest travel needs and desire to solve consumers problems, at scale Adaptable and energized by change; willingness to test new approaches and drive change Thrives in a fast-paced, entrepreneurial environment MBA or equivalent advanced degree in Technology and/or Product management desirable CORE WORK ACTIVITIES Managing Application Development Standards, Processes, and Tools Works with direct reports to facilitate consistency of service delivery across client groups Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including: SDLC standard tools and processes for both waterfall and agile development Estimating standard tools and processes, incorporating flexibility for small and large projects Deployment standard tools and processes Monitors projects for adherence to defined application development processes Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary Communicates important application development policy changes that affect service provider and/or Marriott operations Attributes Deep intellectual curiosity and passion to solve core consumer problems Demonstrates self-confidence, energy, and enthusiasm. Driven to hit deadlines and achieve goals Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements. Thrives in a fast-paced, entrepreneurial environment, but within a large, complex business. Team player that works well with counterparts from various functions/departments and can influence the work of counterparts without direct reporting accountability Highly motivated individual with a strong sense of ownership, responsibility, attention to detail and demonstrated track record in managing multiple projects/tasks concurrently in tight timelines Managing Day-To-Day Relationships with Teams Manages application development projects in partnership with IT teams, business partners and providers Provides project management of business projects Oversees effective reporting within application development team Leads project reviews with team on application development projects Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations Monitors projects for alignment with defined business case process Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues Manages, and improves service level reporting for application development Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels Assists with application, development and maintenance of service provider project management standards and tools Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction Works with application development service providers Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement Works with team to progress the service providers services to match client needs Facilitates team and service provider compliance with the agreement Validates service levels meet business needs Facilitates the definition and enforcement of good service provider contracts Supports the IT organization Provides input to IT's business strategy and planning as needed Supports and follows defined IT Governance decision rights, standards and practices Emphasizes accuracy and effectiveness of estimating and planning management with team Provides input to business/discipline and continent IT budgets Implementing and Managing Continuous Improvement Program Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry Demonstrates continuous improvement through metrics of quality consistency and client satisfaction Works with application development service providers, IT teams, and business partners to implement continuous improvement activities Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$83k-122k yearly est. Auto-Apply 18d ago
Assistant Director of Security and Safety
Marriott 4.6
Marriott job in Washington, DC
**Additional Information** **Job Number** 25177879 **Job Category** Loss Prevention & Security **Location** JW Marriott Washington DC, 1331 Pennsylvania Avenue NW, Washington, District of Columbia, United States, 20004VIEW ON MAP (*********************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $71,000 - $96,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR - 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. **CORE WORK ACTIVITIES** **Managing Security/Loss Prevention Operations** - Assists in the development and implementation of emergency procedures. - Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance. - Comply with policies on proper investigative procedures for loss of property assets. - Maintain proper documentation of property patrols. - Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Implements action plans to monitor and control risk. - Reports any procedure violations to the Director of Loss Prevention and appropriate management. - Strives to improve service performance. - Supervises security staff to effectively monitor and protect property assets. - Performs duties of the Director of Loss Prevention in his/her absence. **Leading Security/Loss Prevention Teams** - Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters. - Celebrates successes and publicly recognizes the contributions of team members. - Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Encourages and builds mutual trust, respect, and cooperation among team members. - Helps employees and guests obtain necessary medical attention on a timely basis. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Utilizes an "open door" policy. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. **Ensuring Exceptional Customer Service** - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Meet quality standards and customer expectations on a daily basis. - Handles guest problems and complaints effectively. - Interacts with guests to obtain feedback on product quality and service levels. - Provides services that are above and beyond for customer satisfaction and retention. - Sets a positive example for guest relations. **Conducting Human Resources Activities** - Assists in maintaining required OSHA programs and statistical data. - Assists in the management of claims by ensuring proper procedures are followed and documented. - Brings issues to the attention of the department manager and Human Resources as necessary. - Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner. - Administer property policies fairly and consistently. - Certify security staff in first aid and CPR. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Trains security staff to effectively monitor and protect property assets. - Trains staff on proper patrol procedures. **Additional Responsibilities** - Analyzes information and evaluating results to choose the best solution and solve problems. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$71k-96k yearly 11d ago
Group Rooms and Billing Coordinator
Marriott Hotels Resorts 4.6
Marriott Hotels Resorts job in Washington, DC
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$47k-68k yearly est. Auto-Apply 37d ago

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Zippia gives an in-depth look into the details of Marriott International, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Marriott International. The employee data is based on information from people who have self-reported their past or current employments at Marriott International. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Marriott International. The data presented on this page does not represent the view of Marriott International and its employees or that of Zippia.

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