Marriott International jobs in Atlanta, GA - 338 jobs
Guest Experience Expert
Marriott 4.6
Marriott job in Atlanta, GA
**Additional Information** **Job Number** 26209137 **Job Category** Rooms & Guest Services Operations **Location** Atlanta Marriott Marquis, 265 Peachtree Center Ave NE, Atlanta, Georgia, United States, 30303VIEW ON MAP (**************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$30k-45k yearly est. 15d ago
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Group Housing Coordinator
Marriott 4.6
Marriott job in Atlanta, GA
**Additional Information** **Job Number** 25183957 **Job Category** Reservations **Location** W Atlanta Downtown, 45 Ivan Allen Jr Blvd NW, Atlanta, Georgia, United States, 30308VIEW ON MAP (*******************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$32k-41k yearly est. 60d+ ago
Event Manager - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
TheSignia by Hilton Atlantais looking for an experienced Event Manager to join the team\! We're a premier meetings and events destination in downtown Atlanta, directly connected to Georgia World Congress Center, offering 976 rooms and 100,000 sq\. ft\. of event space\. We also boast luxury amenities, six dining venues, and proximity to major attractions like Mercedes\-Benz Stadium and State Farm Arena\.
In this role, you would be one of 3 event managers reporting to the director and assistant director of events\! You would handle groups of 150 \- 300 guests\.
The ideal candidate for this position will possess a minimum of 2 years of event experience, at a "big box" hotel of Hilton or luxury brand\!
**Shift Pattern:** Monday through Friday, 8:30am\-5:00pm \(flexibility to work earlier/later and on some weekends required\)
**Pay Rate:** $32\.25 per hour
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
\* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
As an Event Manager, you will be responsible for event documentation and coordination with Sales, hotel departments, and customers to ensure consistent, high\-level service throughout the pre\-event, event, and post\-event phases of all hotel events\. You will ensure a seamless transition from sales to service and back to sales, identifying opportunities to maximize revenue through upselling and event enhancements\. You will serve as the primary contact for the event planner following turnover on the property and will be responsible for ensuring a positive event experience\.
+ Organize, plan, and prioritize duties by developing clear plans and goals\.
+ Communicate effectively with internal and external clients through various channels, including telephone, email, and in\-person interactions\.
+ Build and maintain strong client relationships to set and meet expectations\.
+ Demonstrate comprehensive knowledge of job systems, products, and processes\.
+ Resolve conflicts, negotiate with others, and handle complaints, disputes, and grievances\.
+ Influence and sell to both internal and external clients to maximize event opportunities\.
+ Make decisions and solve problems by analyzing issues and determining the best solutions\.
+ Deliver high\-quality service by understanding guest needs and providing direction, guidance, feedback, and coaching when required\.
+ Participate in customer site inspections and assist with the sales process as needed\.
+ Perform other duties as necessary based on business needs\.
+ Maintain regular attendance to ensure consistent service
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Catering and Event Services_
**Title:** _Event Manager \- Signia by Hilton Atlanta_
**Location:** _null_
**Requisition ID:** _HOT0C90G_
**EOE/AA/Disabled/Veterans**
$32 hourly 6d ago
Room Attendant
Hilton 4.5
Cartersville, GA job
Raines Co. - Your Future is Now!
The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Greeting guests and responding to requests
Maintain a healthy and safe environment in guest rooms
Changing bed linen and making beds
Replacing used towels and other bathroom amenities, such as shampoo and soap
Sweeping and mopping floors
Vacuuming carpets
Dusting and polishing furniture
Emptying trash containers
Cleaning public areas, such as corridors
Reporting any technical issues and maintenance needs
Updating status of guest rooms on assignment board
Restocking cleaning cart and/or supplies
Follow all health and safety rules
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Prior experience in the hospitality industry as a room attendant preferred
Experience cleaning in a customer focused environment
Experience with specific Brand as it applies
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
$19k-24k yearly est. Auto-Apply 6d ago
Guest Experience Manager - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Signia by Hilton Atlanta
- where charm and grace welcome the world with 4-star service is looking for a Guest Experience Manager!
This position will report to the Director of Rooms and will oversee a team of 7 per shift including bellperson, concierge and pre arrival coordinators to help elevate the guest experience, this is a 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets!
The ideal candidate will have 1 year of OnQ experience and 1 year management experience in a similar role within Hilton. Having previous luxury experience with Forbes training is required
Shift Pattern\: Open availability and Weekend/holiday availability are required. This role will require all shifts including overnights
The Benefits\:*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:*
Access to your pay when you need it through DailyPay
Medical Insurance for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#LI-VM1
What will I be doing?
Source & Coordinate with concierge and pre-arrival coordinators to enhance guest experience.
Review all arrivals for the upcoming days and ensure all preferences are communicated with relevant departments
Run reports to prepare for VIP Arrivals with all operational departments
Coordinate all guest preferences with other departments (IRD, HSK, ENG) on a daily basis
Responsible for physical inspection of rooms with special requests prior to arrival
Coordinate all VIP amenities requested by Sales, Business Travel Sales Manager, Executive Office… and more.
Assist the Front Office Team in the day to day Departmental/Hotel operations
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Oversee daily operations in all Guest Services departments
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Manage administrative projects and ensure adherence to established quality standards
$45k-69k yearly est. Auto-Apply 14d ago
Assistant Director of Front Office - Hilton Atlanta and Towers
Hilton 4.5
Atlanta, GA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The Hilton Atlanta and Towers is looking for their next Assistant Director of Front Office
Located in the heart of Downtown Atlanta, this hotel is one mile away from renowned attractions and premier venues. This hotel features 1249 modern guestrooms with meeting spaces that give the flexibility of 51 individual meeting rooms, 2 ballrooms for a total of 131,730 square feet.
This role reports directly to the Director of Front Office and will oversee a total of 8 team members per shift including Assistant Front Office Managers, Supervisors and Guest Service Agents
Our ideal candidate will have previous hotel front desk managment experience, able to work well under pressure and in a team setting, should excel in leading a team, handling guest inquiries with professionalism and warmth, and ensuring seamless check-in and check-out experiences, previous experience working with Hilton and OnQ are required. Being flexible with their availability is required
Shift Pattern\: Full open availability (Holidays and Weekends are required)
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in-house guests
Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Run and complete daily reports, analyze data and make decisions based on data
Resolve guest issues and concerns to guest satisfaction
Recruit, interview and train team members
$45k-71k yearly est. Auto-Apply 37d ago
Barback, Nest on Four - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
The Signia by Hilton Atlanta is looking for a barback to join the Food & Beverage team at Nest on Four! This 976-room milestone property offers guests an elevated experience that redefines Southern Hospitality. The ideal candidate will have previous barback experience in a high volume restaurant/lounge environment. Luxury hotel experience is preferred. Seeking someone who is professional with basic beverage knowledge and a sense of urgency.
Shift Pattern\: Open availability required. Must be able to work nights, weekends, and holidays.
Pay Rate\: $12.25 per hour
The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Barback, you would be responsible for preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Retrieve orders from storeroom, visually check stock and reconcile with written requisitions to ensure order accuracy and re-check stock upon delivery
Prepare the bar by cutting, slicing and peeling perishable garnishes and fruits, mixing and pouring juices and storing back-up supplies in prescribed containers
Check with and assist the bartender to stock and maintain the bar to include, but not limited to, paper products, straws and stirrers, condiments, glassware, ice and produce
Transport taps and replace and perform routine maintenance on beer kegs
Maintain cleanliness of bar area, beer lockers, refrigerators and storage areas in accordance with federal, state, local and company codes
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$12.3 hourly Auto-Apply 20h ago
Guest Request Runner
Hyatt 4.6
Atlanta, GA job
Guest Request Runner is responsible for fulfilling guest requests and making deliveries in guest rooms in a timely manner. This person must have good communication skills as well as the ability to pull and push heavy loads. **Qualifications:** Qualifications:
+ A true desire to satisfy the needs of others in a fast paced environment.
+ Verbal and written communication skills.
+ Ability to stand for long periods of time and walk moderate distances.
+ Ability to lift, pull, and push a heavy weight (50 pounds or greater).
+ Must be able to work a flexible schedule, including weekends and holidays.
**Primary Location:** US-GA-Atlanta
**Organization:** Hyatt Regency Atlanta
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Guest Services
**Req ID:** ATL007761
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$30k-36k yearly est. 6d ago
Maintenance Engineer
Hilton Garden Inn Buckhead 4.5
Atlanta, GA job
Maintenance Engineer
We are seeking a skilled and reliable Maintenance Engineer to support the overall upkeep and functionality of our property. This role includes performing routine maintenance, addressing guest requests, and ensuring all systems operate safely and efficiently. The ideal candidate has a strong work ethic, basic knowledge of building systems, and a commitment to providing a safe and well-maintained environment.
Key Responsibilities
You will help ensure our hotel runs smoothly by maintaining and repairing various systems and equipment.
Your daily tasks will include performing routine maintenance, diagnosing and fixing issues, and assisting with upgrades and installations.
You will report to the Engineering Supervisor or Chief Engineer.
A career as a maintenance engineer can lead to positions such as engineering supervisor, chief engineer, or even facilities management within the hospitality industry.
Education & Experience
Hotel experience is always a plus! Applicants should have:
No educational minimum is required
Previous experience in a similar or related position
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$28k-39k yearly est. 3d ago
Garde Manger Chef - Signia by Hilton Atlanta
Hilton Worldwide 4.5
Atlanta, GA job
Participates in cold food production. Presents cold food at all events in a cost effective and safe manner. Responsible for production of cold food for events. Assists in the creation and makes recommendations for menu changes. Ensures compliance with health, safety, sanitation and alcohol awareness standards. Trains, supervises, schedules and assists in evaluating staff.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$21k-25k yearly est. 1d ago
Laundry Attendant
Hilton 4.5
Duluth, GA job
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Load articles into washers and dryers • Understand and add specified amounts of detergent, soap, or other cleaning agents • Operate the washer and dryer controls • Clean the lint in the dryer filters twice a day • Transfers all linens already in the washer to the dryer immediately upon completion of the first washing cycle, put a new load in the washer and performs the basic duties upon completion of the first drying cycle • Ensures that all storage & laundry rooms are locked before clocking out • Removes laundry from chutes & carts; presorts linens to locate stained or torn items • Maintain count of discarded items • Fold & stack towels, sheets, and other linens • Clean storeroom & laundry area • Process damaged linen • Make sure there are enough linens per floor and stocks each floor • Other duties as assigned Education/Experience • High school diploma or GED preferred • Previous housekeeping experience preferred • Previous experience with washer/dryer equipment required • Able to work independently • Customer service experience
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$19k-24k yearly est. Auto-Apply 60d+ ago
Complex Senior Sales Manager - Hilton Atlanta and Signia Atlanta Complex
Hilton 4.5
Atlanta, GA job
TheHilton Atlanta and Towers \(***************************************************************** Signia by Hilton Atlanta \(******************************************************************************************************* for their next Senior Sales Manager\.
The Hilton Atlanta and Towers offer 1249 guestrooms and an impressive 131,730 square feet of versatile event space\. With 51 meeting rooms, including the largest ballroom spanning 38,976 square feet, it's an ideal destination for conferences, conventions, and upscale gatherings in Atlanta\.
The Signia by Hilton Atlanta offers breathtaking views of the city skyline, featuring 976 elegantly appointed rooms and 100,000 square feet of meeting space\. The property includes 43 meeting rooms, with the largest spanning 37,980 square feet\.
Our ideal candidate has 3 years of experience in a full\-service convention hotel environment, specializing in the SMERF market, with a proven client following and strong sales results\. This individual is highly motivated to exceed goals, build lasting client relationships, and thrive in a collaborative team setting\. They are organized, adept at managing a high volume of leads, and skilled at closing business quickly\. Above all, they are driven, ambitious, and eager to succeed\.
This role is preferred to be in market with potential to work from home based on sales performance\.
For candidates who significantly exceed these qualifications, we will consider offering a full\-time remote position, provided they reside in a major metropolitan area within the Northeast or Southeast territory\.
**Shift Pattern:** This role is primarily Monday - Friday 8:30am - 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections\.
**Pay Range:** This is salaried role that qualifies to be part of the Hilton Sales Incentive plan that is paid quarterly, based on performance\.
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
·Access to pay when you need it through DailyPay
·Medical Insurance Coverage - for you and your family
·Mental health resources including Employee Assistance Program
·Best\-in\-Class Paid Time Off \(PTO\)
·Go Hilton travel program: 100 nights of discounted travel
·Parental leave to support new parents
·Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
·401K plan and company match to help save for your retirement
·Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
·Career growth and development
·Team Member Resource Groups
·Recognition and rewards programs
Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
The sales office in a hotel is a fast\-paced, ever\-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality\.
Specifically, you would be responsible for performing the following tasks to the highest standards:
·Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals\.
·Represent the hotel in the development of market segment\(s\) and new customer relationships while maintaining existing relations with assigned accounts\. Consistently strives to maximize revenue and profitability for all hotel revenue streams\.
·Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals\.
This role requires strong sales, communication, and networking skills\. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel\.
**Customer and Account Management \-** Apply strong sales skills to create customer value\. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent\.
**Prospecting** \- Demonstrate a mastery of the prospecting process\. Identify potential customers\. Prepare and implement your call strategy\.
**Negotiations** \- Understand the customer and the business leaders expectations\. Adapt to a changing market\.
**Customer and Account Management:**
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel\.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events\.
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market\.
·Maintain up to date pipeline of business opportunities that will meet the short and long\-term business objectives for the designated market\.
·Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts\.
·Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
\#LI\-ZR1
**Job:** _Sales_
**Title:** _Complex Senior Sales Manager \- Hilton Atlanta and Signia Atlanta Complex_
**Location:** _null_
**Requisition ID:** _HOT0C8D4_
**EOE/AA/Disabled/Veterans**
$71k-127k yearly est. 12d ago
Chief Steward
Marriott International 4.6
Marriott International job in Atlanta, GA
Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.
OR
* 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
* Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
* Schedules events, programs, and activities, as well as the work of others.
* Monitors the inflow of ordered materials and the maintenance of current materials.
* Conducts china, glass and silver inventories.
* Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
* Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
* Investigates reports and follows-up on employee accidents.
* Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).
* Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.
* Enforces proper cleaning routines for serviceware, equipment, floors, etc.
* Enforces proper use and cleaning of all dish room machinery.
* Ensures all food holding and transport equipment is in working order.
* Ensures compliance with all applicable laws and regulations.
* Ensures compliance with food handling and sanitation standards.
* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Leading Kitchen Team
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
* Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
* Ensures and maintains the productivity level of employees.
* Serves as a role model to demonstrate appropriate behaviors.
* Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
* Celebrates successes by publicly recognizing the contributions of team members.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Communicates performance expectations in accordance with job descriptions for each position.
* Establishes and maintains open, collaborative relationships with employees.
* Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
* Strives to improve service performance.
* Solicits employee feedback.
* Understands the impact of department's operation on the overall property financial goals and objectives.
Ensuring Exceptional Customer Service
* Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.
* Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
* Recruits, interviews, selects, hires, and promotes employees in the organization.
* Trains employees in safety procedures.
* Provides feedback to individuals based on observation of service behaviors.
* Reviews employee satisfaction results to identify and address employee problems or concerns.
* Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
* Ensures property policies are administered fairly and consistently.
* Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.
* Participates in employee progressive discipline procedures.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$21k-28k yearly est. 1d ago
Banquet Houseperson - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Signia by Hilton Atlanta is searching for a talented Full-Time Banquet Houseperson to join their banquet operations team!
This is a 976-room property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! In this role, you will assist in overseeing banquet operations. This position will report to the Director of Banquets!
The ideal candidate will be adaptable, hardworking, and passionate, with at least six months of experience as a Banquet Houseperson. Experience in a high-volume setting is highly preferred. Must be able to lift, push and pull minimum 50lbs.
Shift Pattern\: Full-Time/ Full availability is required including weekdays, weekends, and holidays between the hours of 6am - 11\:30pm
Pay Rate\: $12.50 per hour (plus gratuity)
The Benefits:
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:*
Access to your pay when you need it through DailyPay
Medical Insurance for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
Set tables and chairs to meet function specifications.
Clean meeting space including washing meeting room walls at beginning of events
Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
Communicate with guests and clients
$12.5 hourly Auto-Apply 7d ago
Senior Sales Coordinator
Marriott 4.6
Marriott job in Atlanta, GA
**Additional Information** **Job Number** 25205706 **Job Category** Sales & Marketing **Location** The Westin Peachtree Plaza Atlanta, 210 Peachtree St NW, Atlanta, Georgia, United States, 30303VIEW ON MAP (******************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$29k-38k yearly est. 20d ago
Director of Food and Beverage - Waldorf Astoria Atlanta Buckhead
Hilton 4.5
Atlanta, GA job
Waldorf Astoria
is looking for Director of Food & Beverage to oversee this gorgeous Atlanta property!
Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (
127 guest rooms plus residences
), over 10,000 square feet of meeting space, and 3 food and beverage outlets.
This includes the 3-meal restaurant, bar, and in-room dining.
As a Director of Food & Beverage, you would plan, direct and organize the activities of the Food & Beverage division to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Plan and direct the functions of administration and planning of the Food & Beverage division to meet the daily needs of the operation. Implement effective controls of food, beverage and labor costs. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interview, train, supervise, counsel, schedule and evaluate staff.
The Director of Food & Beverage reports directly to the General Manager.
Participates in the formulation of strategic business plans for the hotel.
Oversees daily operations of the Food & Beverage division.
Closely monitors the daily, weekly and monthly financial performance of all outlets providing solutions to improve problem areas and assisting in implementing corrective measure.
Provides monthly forecast of all Food & Beverage revenues and expenses.
Participates in the preparation of the annual budget and marketing plan, taking ownership for the Food & Beverage Division sections.
Preparation of Food & Beverage Annual Capex plan and management of Capex projects and expenditure.
Establish monthly reporting system to monitor; KPIs, operational expenses, project updates, Stay Experience activities and other related tasks.
Handles all guest complaints expeditiously to complete resolution.
Complete ownership for the ongoing training requirements in the Food & Beverage division.
Oversee staff performance management of all Food & Beverage Team Members.
Coach and develop middle management within the Food & Beverage Division.
Work closely with Director of Property Operations to oversee maintenance of all Food & Beverage area as required.
Participates in public relations activities, sales calls or other promotional activities designed to enhance the image and profitability of the Food and Beverage division.
Partners with Sales & Marketing to manage the roll out of the annual promotional schedule and to create additional promotions to improve the profitability and image of the Food & Beverage operation.
Monitors and analyzes competitor operations in order to assess the activities and trends and to ensure that we stay ahead of the competition.
EOE/AA/Disabled/Veterans
What are we looking for?
Professional and appropriate business appearance and presentation.
5+ years of food and beverage management experience in a luxury hotel operation.
Excellent knowledge of all aspects of Food & Beverage Operations, including Restaurant and Bar management, Banqueting, In Room Dining, Culinary and Stewarding.
Proficient in Forbes Standards.
Flexible work hours to meet the demands of a 24-hour operation.
Must be highly analytical and able to work expansively with spreadsheets and budgeting packages.
Possess excellent organizational and administrative skills.
Quality driven with a passion for excellence in guest service and satisfaction.
Approachable, open minded and fair.
Must be able to work in a team environment and independently on occasions.
Excellent command of both written and spoken English.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Medical Insurance Coverage -
for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
Career growth and development
Recognition and rewards programs
#LI-LV1
$63k-84k yearly est. Auto-Apply 60d+ ago
Night Auditor
Marriott Hotels Resorts 4.6
Marriott Hotels Resorts job in College Park, GA
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$23k-27k yearly est. Auto-Apply 8d ago
Esthetician
Marriott 4.6
Marriott job in Atlanta, GA
**Additional Information** **Job Number** 26211140 **Job Category** Spa **Location** W Atlanta Downtown, 45 Ivan Allen Jr Blvd NW, Atlanta, Georgia, United States, 30308VIEW ON MAP (*******************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid State Esthetician License
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$20k-37k yearly est. 13d ago
Bartender, Lobby Bar - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Signia by Hilton Atlanta is seeking a Bartender to join their Lobby Bar team! This 976-room milestone property offers guests an elevated experience that redefines Southern Hospitality. Ideal candidate has at least 2 years of bartending experience in an upscale restaurant/bar setting. Hotel experience preferred but not required. Seeking someone who reliable and adaptable.
Shift Pattern: variable but typical shift times can be 3pm-11pm or 4pm-12am. Weekend/holiday availability required.
Pay Rate: $11.00 per hour plus tips
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Go Hilton travel program\: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
Mix and garnish beverages according to recipe and portion control standards
Present and serve beverages to guests
Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
Cut, store and ensure product quality of all beverage-related perishables
Respond professionally to inebriated guests, as needed
$11 hourly Auto-Apply 28d ago
Senior Sales Coordinator
Marriott International 4.6
Marriott International job in Atlanta, GA
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.