Marriott International jobs in Boston, MA - 144 jobs

Event Operations Manager
Marriott 4.6
Marriott job in Boston, MA
**Additional Information** **Job Number** 25183422 **Job Category** Event Management **Location** Boston Marriott Copley Place, 110 Huntington Ave, Boston, Massachusetts, United States, 02116VIEW ON MAP (************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $69,000-$92,000 Annually **Bonus Eligible:** Y **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Managing Banquet Operations** - Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props). - Applies knowledge of all laws, as they relate to an event. - Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. - Adheres to and reinforces all standards, policies, and procedures. - Maintains established sanitation levels. - Manages departmental inventories and maintains equipment. - Schedules Event Services staff to forecast and service standards, while maximizing profits. - Assists team in developing lasting relationships with groups to retain business and increase growth. **Participating in and Leading Banquet Teams** - Sets goals and delegates tasks to improve departmental performance. - Conducts monthly department meetings with the Banquet team. - Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends. - Acts as a liaison to the kitchen staff. - Leads shifts and actively participates in the servicing of events. **Executing Event Services Operations and Maintaining Inventories** - Attends pre-event meetings as needed to understand group needs. - Establishes consistent standards for meeting room sets and VIP meeting room sets. - Conducts function room inspections prior to each function to verify the room is set according to specifications. - Maintains cleanliness and sanitation standards in all event operation areas. - Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event. - Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers). - Coordinates routine maintenance to verify a quality meeting facility. - Resolves issues and/or suggest alternatives to previous arrangements if necessary. - Attends and participates in all pertinent meetings. - Leads shifts and actively participates in the servicing of events. - Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. **Verifying and Providing Exceptional Customer Service** - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Responds to and handles guest problems and complaints. - Encourages employees to provide excellent customer service. - Verifies employees understand expectations and parameters. - Strives to improve service performance. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Reviews comment cards and guest satisfaction results with employees. **Conducting Human Resources Activities** - Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures. - Observes service behaviors of employees and provides feedback to individuals. - Monitors progress and leads discussion with staff each period. - Participates in the development and implementation of corrective action plans. - Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. - Attends and participates in all pertinent meetings. - Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. - Conducts associate performance appraisals and provides feedback as needed. - Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. - Observes service behaviors of associates and provides feedback to individuals. - Communicates performance expectations in accordance with job descriptions for each position. - Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Brings issues to the attention of supervisor and/or Human Resources as necessary. - Verifies associates understand expectations and parameters. - Delegates tasks to verify room sets are "on time" and meet Event Service Standards. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$69k-92k yearly 60d+ ago

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Dishwasher
Marriott Hotels Resorts 4.6
Marriott Hotels Resorts job in Boston, MA
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$30k-35k yearly est. Auto-Apply 6d ago
Director, Sales Worldwide Accounts
Hilton 4.5
Boston, MA job
is virtual/remote*** This is an exciting opportunity to join a world‑class Global Sales team dedicated to delivering Hilton's unmatched scale, access, expertise, and experience to our owners, operators, and customers. As the Director, Sales Worldwide Accounts (Group Sales), you will help shape a differentiated sales experience that elevates Hilton's diverse portfolio of brands and drive meaningful connections. In this role, you will identify, develop, and lead an identified roster of accounts to generate market share growth and expand Hilton's presence across key corporate companies and industries. Additionally, you will be responsible for account planning, cross-team collaboration, building & strengthening customer relationships, uncovering new opportunities, and driving performance and incremental growth to our hotels and to Hilton. As part of the Corporate Group Sales team and reporting to the Managing Director, you will focus on Corporate Accounts, playing a pivotal role in advancing Hilton's position within this critical segment. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits (*************************************** At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Guide the account planning strategy for your accounts to facilitate growth. Aggregate client account-based growth data and evaluate areas of opportunity. Qualify accounts and maintain compliance to account governance protocol Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives. Be a subject matter expert in all brands and closing the sale with clients. Anticipate client needs and develop an approach that is tailored to each client Generate leads and mine opportunities within existing accounts to drive incremental revenue. How you will collaborate with others: Collaborate with across‑functional team including Hilton Direct partnership team members and HWS Sales Specialists to drive total account value and provide total client solutions. Network with business decision‑makers and executives to influence positive buying behaviors. What deliverables you will take ownership of: Model account‑based trends on a cadence (i.e. weekly, quarterly, etc.), compare data with previous years' results and forecast future account‑based growth rates. Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets. Understand industry trends that impact customer buying behaviors and offer innovative solutions. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: Ten (10) years of hotel/travel sales and/or account management experience Experience analyzing data and making data‑centric recommendations Experience maintaining national or global accounts Knowledge of the hospitality and travel industry Travel up to 40% It would be useful if you have: Bachelor's Degree In-depth knowledge and use in Delphi or similar property sales management system Experience using Salesforce (CRM) WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world‑class brands (************************************* . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more‑than 100‑year history. Hilton is proud to have an award‑winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog (*********************************** and Instagram (***************************************** to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant_Accommodation_and_Accessibility_Assistance-English-20***********253430519.pdf) if you require an accommodation during the application process. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short‑and long‑term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non‑birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre‑tax commuter benefit and our travel discount. The annual salary range for this role is $100,000-$145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) and the Company's long‑term incentive plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE Job: Sales and Marketing Title: Director, Sales Worldwide Accounts Location: null Requisition ID: COR015JO EOE/AA/Disabled/Veterans #J-18808-Ljbffr
$100k-145k yearly 2d ago
Administrator Contact Center Operations
Hilton 4.5
Boston, MA job
is virtual/remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. On the Hilton Reservations and Customer Care $HRCC$ team _,_ reporting to the Supervisor of Real\-Time and Intraday Operations,you will provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest you interact with\. You will partner with the business to ensure that HRCC is delivering the best customer experience by developing and launching analytic capabilities, driving comprehension of operational objectives, and implementing contact allocation and staffing recommendations for our non\-voice $chat and email$ contacts\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program $ESPP$ \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off $PTO$ + Learn more about the rest of our benefits $****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. Hilton's leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your** **day\-to\-day** **will be like:** + Use and maintain analytical models and reports using BI tools \(e\.g\. MicroStrategy$ to gain an understanding of business operations to implement new business strategies\. + Ensure that operational and financial goals are met by reacting to changes in supply and demand in real\-time by redistributing contacts across HRCC's global contact centers\. + Assess solutions, manipulate and analyze large datasets to distill findings from data, and connect disparate ideas into cohesive well\-grounded recommendations\. **How** **you will** **collaborate with others:** + Become the business subject matter authority on non\-voice $email and chat channels$ for Intraday Operations\. + Present findings to the business $internal and external$ and other departments\. + Track non\-voice contact and staffing volume and implement recommendations to improve operations, customer experience and maintain business continuity\. **What projects** **you will** **take ownership of:** + Utilize data analysis to cultivate analytical insight, enabling informed decisions to improve Intraday operations\. + Identify problems through analytical reasoning, conduct root cause analysis, make recommendations, and implement changes\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two $2$ years of experiencein call center operations or workforce planning capacity\. + MicrosoftExcel skills, including advanced formulas **It would be useful if you have:** + Bachelor's degree, or associate degree plus five plus $5 $ years of professional experience, or High School Degree/GED plus seven plus $7 $ years professional experience\. + One $1$ year of experienceanalyzing customer contact data\. + One $1$ year of experiencewith BI Tools $MicroStrategy, Alteryx, R and Adobe$\. **WHAT IT IS LIKE WORKING FOR HILTON** The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world\-class brands $**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf$ if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan $ESPP$ where you can purchase Hilton shares at a 15 percent discount, a 401$k$ savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program $"Wellthy"$, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $45,000\-$70,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive $Bonus$ Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Administrator Contact Center Operations_ **Location:** _null_ **Requisition ID:** _COR015K8_ **EOE/AA/Disabled/Veterans**
$45k-70k yearly 2d ago
Revenue Management Internship - Hilton Boston Park Plaza
Hilton 4.5
Boston, MA job
The role aims to be recognized as a trusted team member\. This role supports the Revenue Management lead and Reservations in all training and development activities to develop best\-in\-class professionals and assists in developing their team\. This role supports a robust control and compliance environment\. What are we looking for? \-Answers calls, returns e\-mails and voicemails\. Assists guest in booking reservations, by providing superior property knowledge\. \-Audits OnQ PM for reservations accuracy\. Looks for special requests, coding issues and billing requirements\. \-Reviews actualized rooms for potential billing errors\. \-Reviews group pick up, assist in ensuring proper availability\. Monitors and charges \-No Shows and Late Cancels daily\. \-Reviews and audist third parties and consolidate\. \-Assists management by booking transient reservations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Accounting_ **Title:** _Revenue Management Internship \- Hilton Boston Park Plaza_ **Location:** _null_ **Requisition ID:** _HOT0C7G1_ **EOE/AA/Disabled/Veterans**
$22k-30k yearly est. 23d ago
Executive Housekeeper - Hampton Inn Boston Seaport
Hilton 4.5
Boston, MA job
EOE/AA/Disabled/Veterans Oversees and ensures overall cleanliness and product quality of the hotel in accordance with hotel, corporate and Department of Health standards. Interviews, trains, supervises, counsels, schedules and evaluates staff. Manages all financial aspects of the operation including forecasting, budgeting, purchasing and inventory control. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$46k-64k yearly est. Auto-Apply 16d ago
Food and Beverage Internship - Hilton Boston Park Plaza
Hilton 4.5
Boston, MA job
A Food and Beverage Intern is responsible for welcoming guests and working across several areas of Food and Beverage during your placement to deliver an excellent Guest and Member experience while managing guest queries\. What will I be doing? As a Food and Beverage Intern, you are responsible for welcoming guests and working across several areas of Food and Beverage your placement to deliver an excellent Guest and Member experience\. A Food and Beverage Intern will also be required to manage guest queries\. Specifically, you will be responsible for performing the following tasks to the highest standards: \- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events \- Welcome guests in a polite and friendly manner \- Take and deliver customer orders, consistently demonstrating high levels of customer service \- Prepare set ups for tables and/or rooms \- Follow cash handling procedures \- Manage guest queries in a timely and efficient manner \- Up\-sell with latest departmental incentives \- Ensure compliance of brand standards \- Strive to achieve departmental targets \- Ensure cleanliness of work areas \- Comply with hotel security, fire regulations and all health and safety legislation \- Comply with local licensing laws \- Be environmentally aware \- Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Food and Beverage Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: \- Positive attitude \- Good communication skills \- Commitment to delivering high levels of customer service \- Excellent grooming standards \- Flexibility to respond to a range of different work situations \- Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: \- Previous Food and Beverage and/or industry experience \- Experience with cash handling \- Knowledge of Food Hygiene Regulations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Food and Beverage_ **Title:** _Food and Beverage Internship \- Hilton Boston Park Plaza_ **Location:** _null_ **Requisition ID:** _HOT0C7FU_ **EOE/AA/Disabled/Veterans**
$27k-33k yearly est. 23d ago
Chief Engineer - Hampton Inn Boston Seaport
Hilton 4.5
Boston, MA job
EOE/AA/Disabled/Veterans Manages the functionality and safety of the facility, including the physical building(s), mechanical equipment, electrical system(s), heating and cooling systems and life safety systems in accordance with local, state and federal laws and regulations. Assigns work, supervises staff and verifies and documents the completion of all routine maintenance and repairs in the property maintenance management system. Directs outside contractors, communicates with city officials and inspects quality of work by staff. Responds and coordinates responses to guest calls and emergency situations. Interviews, trains, supervises, counsels, schedules and evaluates staff. Oversees the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$54k-99k yearly est. Auto-Apply 16d ago
Part-Time Server/Cashier - DoubleTree by Hilton Boston Bayside
Hilton 4.5
Boston, MA job
EOE/AA/Disabled/Veterans A Food Server/Cashier is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position is AM shift. The pay range for this position is $16-18 hourly, based on experience, skills, and qualifications. What will I be doing? As a Food Server/Cashier, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times Upsells additional items to enhance profitability Brew, sell, promote and prepare non-alcoholic beverage items according to established recipes and standards What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$16-18 hourly Auto-Apply 16d ago
Guest Experience Expert
Marriott 4.6
Marriott job in Peabody, MA
**Additional Information** **Job Number** 26211167 **Job Category** Rooms & Guest Services Operations **Location** Boston Marriott Peabody, 8A Centennial Dr, Peabody, Massachusetts, United States, 01960VIEW ON MAP (**************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $21.60-$23.10 per hour **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$21.6-23.1 hourly 16d ago
Bellperson
Marriott 4.6
Marriott job in Boston, MA
**Additional Information** **Job Number** 26210254 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Boston, 10 Avery St, Boston, Massachusetts, United States, 02111VIEW ON MAP (********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $23.50-$23.50 per hour **POSITION SUMMARY** Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$23.5-23.5 hourly 13d ago
Full - Time Night Auditor
Hilton Garden Inn Boston, Ma Careers 4.5
Boston, MA job
Full-time Description We are seeking a hands-on dynamic individual to join our hospitality team. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. The Night Auditor audits, balances and reports on the various areas of the hotel to provide accurate, timely information and to ensure company and hotel policies and procedures are followed while being mindful of fraud prevention. Responsibilities: Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am. Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud. Audit, balance, post and report on front desk, rooms, and all food and beverage outlets' cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management. Run the night audit final, after ensuring all revenue is in balance. Attending to guest needs at the front desk. The benefits package offered to eligible associates includes: Medical and Dental Insurance Long Term Disability and Life Insurance 401(k) retirement plan with Employer Match Vacation Sick time Brand specific team discounts Requirements Requirements: High school education or equivalent experience is required. An Accounting background is preferred but not required. Ability to be on call and scheduled when necessary. This position requires attention to detail and the ability to compile facts and figures. In addition to general office equipment, you will regularly operate Hotel systems and software, including a cash register. You must be able to communicate effectively and courteously over the telephone and in person. This position may occasionally require lifting luggage up to 50 pounds. Availability weekends and holidays.
$29k-35k yearly est. 60d+ ago
Residences General Maintenance Engineer
Marriott 4.6
Marriott job in Boston, MA
**Additional Information** **Job Number** 25202967 **Job Category** Engineering & Facilities **Location** W Residences Boston, 100 Stuart St, Boston, Massachusetts, United States, 02116VIEW ON MAP (******************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $36.21-$37.99 per hour **POSITION SUMMARY** Schedule maintenance of the systems to maintain the integrity of the facility boiler systems, pumps, ventilation systems, plumbing, water and sewage systems, the Energy Management System (EMS) and other building components. Facilitate the use of appropriate service manuals, technical manuals and blueprints during preventive maintenance, repair or replacement of systems or components. Adhere to sound engineering practices, building codes, and follow safety precautions. Perform miscellaneous minor repairs such as changing light bulbs in the common areas and amenity spaces, patching holes in walls, and painting, changing air conditioning filters, washing the common area carpets. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain daily logs of operation, maintenance, and safety activities. Communicate with Director of Residences/Residences Manager when necessary to resolve maintenance issues. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Adhere to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: Technical, Trade or Vocational School Degree. Related Work Experience: 3 years of related work experience. Supervisory Experience: Supervisory experience. REQUIRED QUALIFICATIONS License or Certification: First Class Stationary Engineer's Operating License _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$36.2-38 hourly 33d ago
Analyst/Clerk Accounting - Hilton Boston Logan
Hilton 4.5
Boston, MA job
EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Analyst / Clerk of Accounting will perform activities to support the Accounts Receivable, Accounts Payable, Payroll and General Accounting functions. The Analyst/Clerk will participate in the development and processes of accurate reports and account management. Starting Hourly Rate\: $29.80 What will I be doing? The Analyst / Clerk of Accounting will perform activities to support the Accounts Receivable, Accounts Payable, Payroll and General Accounting functions. The Analyst/Clerk will participate in the development and processes of accurate reports and account management. In addition to performance, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Perform applicable retained Accounts Receivable, Accounts Payable, Payroll and General Accounting functions Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner to support continuing effort to deliver outstanding guest service and financial profitability Collaborate with SSCs and service provider, as well as partner with SSC to resolve disputes Participate in the production of monthly accounts as directed Complete month-end responsibilities Execute internal control over revenues, expenses, assets and liabilities of the hotel Participate in special projects, team training and development Perform other duties and responsibilities as assigned or required Reports results to others and aids others to understand financial matters Develops and maintains constructive and cooperative working relationships with other finance departments and corporate departments they support Collaborates with manager to establish specific goals and plans to prioritize, organize and accomplish project/department goals Attends staff meetings pertinent to work assignments Researches and responds to information requests from internal departments and management Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required
$29.8 hourly Auto-Apply 7d ago
Analyst, Global Procurement Applications
Hilton 4.5
Boston, MA job
_\*\*\*This role can be based at our corporate office in McLean, VA or Remote\*\*\*_ This is your chance to be part of our in\-house Hilton Supply Management $HSM$ team that supports our brands, owners, and operators\! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals\. As a Procurement Operations Analyst, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services\. On the Procurement Technology team reporting to Manager of Global Procurement Applications, you will work on projects including system enhancements and reporting, communications, and change management\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program $ESPP$ \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off $PTO$ + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Manage support inbox to respond to user inquiries and troubleshoot issues + Assist internal team members in managing their spend and suppliers + Train users in the procure\-to\-pay process + Maintain training materials and host office hour sessions **How you will collaborate with others:** + You will create reports to provide to Senior Leadership + You will join internal working sessions to keep track of team projects and goals **What you will take ownership of:** + Host weekly office hours and lead training sessions + Create and update training documentation **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One $1$ year of procurement experience + One $1$ year of experience working in a business setting or collaborating with corporate clients + Microsoft Excel proficiency + Experience leading/hosting virtual training sessions + Travel up to 10% $if applicable$ **It would be useful if you have:** + Coupa experience + Salesforce experience + Hospitality industry experience **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands $**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf$ if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan $ESPP$ where you can purchase Hilton shares at a 15 percent discount, a 401$k$ savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program $"Wellthy"$, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The pay range for this role is$60,000 - $85,000and is determined based on applicable and specialized experience and location\.\#LI\-REMOTESubject to plan terms and conditions, you will be eligible to participate in the HiltonAnnual Incentive $Bonus$ Plan, consistent with other team members at the same level and/or position within the Company\. **Job:** _Supply Management, Procurement, Purchasing, and Receiving_ **Title:** _Analyst, Global Procurement Applications_ **Location:** _null_ **Requisition ID:** _COR015JX_ **EOE/AA/Disabled/Veterans**
$60k-85k yearly 4d ago
Fulltime - Complimentary Breakfast Attendant - Hampton Inn Boston Seaport
Hilton 4.5
Boston, MA job
EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables; . Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area. Stock coffee, juice, milk machines, dry items, china, glass, silver, etc; set out chafing dishes, steam tables, heat lamps, signs and easiles, flowers, newspapers, and self-serve utensils Bus, clear and clean tables as they become available; wash utensils, china, etc; clean up spills; remove trash; replenish guest tables and self-service stations as needed Clean work areas and floors (sweep, mop or vacuum) for appearance and safety
$28k-32k yearly est. Auto-Apply 9d ago
Revenue Management Internship - Hilton Boston Park Plaza
Hilton Worldwide 4.5
Boston, MA job
The role aims to be recognized as a trusted team member. This role supports the Revenue Management lead and Reservations in all training and development activities to develop best-in-class professionals and assists in developing their team. This role supports a robust control and compliance environment. What are we looking for? * Answers calls, returns e-mails and voicemails. Assists guest in booking reservations, by providing superior property knowledge. * Audits OnQ PM for reservations accuracy. Looks for special requests, coding issues and billing requirements. * Reviews actualized rooms for potential billing errors. * Reviews group pick up, assist in ensuring proper availability. Monitors and charges * No Shows and Late Cancels daily. * Reviews and audist third parties and consolidate. * Assists management by booking transient reservations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$37k-63k yearly est. 23d ago
Banquet Manager - Hilton Boston Park Plaza
Hilton 4.5
Boston, MA job
TheHilton Boston Park Plaza $**************************************************************************** searching for a talented Banquet Manager to help lead their team\! This property is conveniently located downtown steps away from the Public Garden, Theater District, and many of the city's most popular historic sites\. Boasting 1,060 rooms, 4 outlets, and 70,000 square feet of meeting space, this beautifully vibrant downtown property offers a great next step for a talented/experienced food and beverage leader looking for a new and exciting career move\. This position will report to the Director of Banquets and will oversee a large union banquet team \(50 team members$\. The ideal candidate will possess a minimum of two years' experience as a banquet server, captain or manager in a hotel with 500 rooms and 50,000 square feet of meeting/event space\. Prior experience managing a union team would be considered an asset for the role\! **Schedule:** candidates should be available to work any day of the week/weekends/holidays as needed between the hours of 4 am and 1 am **Salary Range:** $70,000 to $85,000 $final offer based on experience$ **What are the benefits of working for Hilton?\*** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Go Hilton travel program: 100 nights of discounted travel + Access to your pay when you need it through DailyPay + Hilton Shares: Our employee stock purchase program $ESPP$ \- you can purchase Hilton shares at a 15 percent discount\! + Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents + Debt\-free education $*************************************************************************************************************************************************************************************** Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more$ + Flexible shifts and days off + Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care via AmazonCare + Mental health resources including free counseling through our Employee Assistance Program + Best\-in\-Class Paid Time Off $PTO$ + 401K plan and company match to help save for your retirement \*Available benefits may vary depending upon property\-specific terms and conditions of employment **What will I be doing?** A Banquet Manager is responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. + Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc\. + Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection + Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward + Recruit, interview and train team members + Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping + Oversee the break down of the function room and ensure proper storage of equipment + Ensure compliance with health, safety, sanitation and alcohol awareness standards\#LI\-GL1 **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Banquets_ **Title:** _Banquet Manager \- Hilton Boston Park Plaza_ **Location:** _null_ **Requisition ID:** _HOT0C784_ **EOE/AA/Disabled/Veterans**
$70k-85k yearly 26d ago
Guest Recognition Coordinator
Marriott Hotels Resorts 4.6
Marriott Hotels Resorts job in Boston, MA
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$25k-30k yearly est. Auto-Apply 30d ago
PT Barista/Cashier
Hilton 4.5
Boston, MA job
Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction\. Upsells additional items to enhance profitability\. Enters orders into a computerized system and settles check$s$ upon completion of order\. Performs general cleaning tasks to adhere to health and safety standards\. The pay range for this position is $20\-$21 hourly, based on experience, skills, and qualifications\. + Welcomes and connects with every guest to provide excellent customer service + Discover guest needs and appropriately suggests product to enhance service and meet sales + Assist with selection and purchase of specialty coffee and whole bean sales + Prepares a variety of customer beverage orders to Starbucks standards + Performs cleaning tasks in accordance with the duty rosters + Cash handling and inventory stocking and recording **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _PT Barista/Cashier_ **Location:** _null_ **Requisition ID:** _HOT0C8A0_ **EOE/AA/Disabled/Veterans**
$20-21 hourly 11d ago

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