General Manager jobs at Marriott International - 20 jobs

Additional Information: This hotel is owned and operated by an independent franchisee, CP Management Company, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Qualifications & Strengths Strong hotel management background with a genuine passion for the hospitality industry Marriott brand experience preferred Enthusiastic about service excellence; natural coach who builds and inspires high-performing teams Demonstrates dependability, urgency, and personal accountability for results Willing to commit the necessary time and effort to meet deadlines and overcome challenges Communicates clearly and effectively with diverse audiences; strong active listener Handles difficult situations and people with professionalism and composure Proficient with computers and various software systems Adaptable; able to shift priorities, navigate change, and manage uncertainty Proven record of independent, self-motivated work habits Strong focus on guest satisfaction and service quality Executes reporting accurately and on time Balances big-picture strategy with detailed performance management Skilled at maximizing hotel revenue through defined market segmentation History of strong controls and superior financial performance Excellent relationship-building skills internally and externally Able to understand and apply established concepts, guidelines, and operational procedures Maintains an active, visible presence within the local community and hospitality industry Responsibilities Lead and support a team of 15 associates across front desk, housekeeping, and maintenance Oversee daily operations and ensure consistent excellence in service and performance Manage all hotel departments, including: Sales & marketing Human resources Food & beverage Budgeting & forecasting Rooms division Housekeeping Maintenance Provide clear vision, leadership, and strategic direction for the property Inspire associates to deliver exceptional guest experiences and achieve financial goals Champion innovation and drive continuous improvement Execute effective sales and marketing campaigns Apply dynamic revenue-management strategies to optimize profitability Ensure strong financial controls and bottom-line results Build a strong working relationship with ownership; understand and exceed owner priorities Act proactively-address issues or opportunities without needing supervision Maintain a "can-do" attitude focused on achieving results Manage multiple projects simultaneously and prioritize effectively Create action plans, organize teams, and allocate resources efficiently Foster a collaborative environment by encouraging input and supporting team decisions Contribute actively to achieving overall business goals Job Type: Full-time Pay: $60,000.00 - $65,000.00 per year Benefits: Employee discount Paid time off Work Location: In person PTO, Discounted Stays Worldwide, Holiday Pay. $60,000-$65,000 This company is an equal opportunity employer. frnch1

Job Description The General Manager (GM) oversees all hotel operations, ensuring alignment with brand standards, guest satisfaction, and profitability. As the primary leader and brand ambassador, the GM collaborates with stakeholders to drive strategic and operational success. Sustaining empowerment. The General Manager cultivates a motivated, agile team aligned with brand standards and guest-centric values, driving guest loyalty and profitability. Must have hotel management experience. Hilton experience preferred. Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Manage the hotel staff and ensure excellent customer service Conduct daily stand ups and weekly meetings with the hotel team Implement training programs, and performance reviews Develop and implement strategies to improve hotel performance Ensure compliance with company standards and local regulations Requirements: Bachelor's degree (preferred) 5+ years of management experience Strong leadership and communication skills Knowledge of hospitality industry trends Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The General Manager (GM) oversees all hotel operations, ensuring alignment with brand standards, guest satisfaction, and profitability. As the primary leader and brand ambassador, the GM collaborates with stakeholders to drive strategic and operational success. Sustaining empowerment. The General Manager cultivates a motivated, agile team aligned with brand standards and guest-centric values, driving guest loyalty and profitability. Must have hotel management experience. Hilton experience preferred. Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Manage the hotel staff and ensure excellent customer service Conduct daily stand ups and weekly meetings with the hotel team Implement training programs, and performance reviews Develop and implement strategies to improve hotel performance Ensure compliance with company standards and local regulations Requirements: Bachelor's degree (preferred) 5+ years of management experience Strong leadership and communication skills Knowledge of hospitality industry trends Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Hyatt Hotels Corporation seeks an enthusiastic Manager, Ramp Operations - Sales to join the Ramp Operations Team. In this role, you will be collaborating closely with the broader commercial services team, including Revenue and Marketing, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate change makers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule and location - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board-from who we hire and develop, organizations we support, and who we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** This role is responsible for driving top-line sales performance across a portfolio of newly opening or transitioning hotels during the critical ramp-up period. This role ensures that short- and mid-term sales strategies are tailored to each hotel's unique positioning and market entry goals. This individual proactively identifies and pursues revenue-generating opportunities through market intelligence, strategic targeting, and professional selling practices. Key focus areas include the negotiated transient and group segments, prospecting and converting new business, and working closely with hotel teams to execute against property-specific commercial goals. The role leverages data, sales tools, and lead generation platforms to optimize funnel management, respond to inbound demand, and drive proactive outbound sales efforts. This position is instrumental in creating sales traction for hotels during a time of heightened need, requiring agility, strong communication, and a deep understanding of sales systems, hotel operations, and ramp strategy. Additional responsibilities include: - Serve as the primary sales driver for a portfolio of opening and transitioning hotels across Hyatt's global portfolio. - Manage incoming group and transient business leads from a variety of internal and external sources with professionalism and urgency. - Qualify leads, understand hotel goals, and create customized proposals that align with both client needs and property objectives. - Utilize Hyatt's Envision and CSM sales platforms to manage accounts, track pipeline activity, and maintain accurate records of engagement. - Conduct proactive outreach to secure new business across assigned properties. - Perform in-depth market research and competitive analysis to identify target accounts and white space opportunities. - Develop account strategies using market intelligence and Envision data to build long-term demand for ramping hotels. - Leverage Hyatt's tools and databases to uncover new accounts and nurture emerging segments during hotel transitions. - Provide regular updates on lead status, prospecting activity, and conversion progress. - Use internal dashboards and analytics tools to measure effectiveness and adjust strategies in real time. - Ability to travel up to 15% Qualifications Experience Required: - 3-5 years of hotel sales experience, preferably in a centralized, multi-property, or above-property environment. - Deep understanding of the group and corporate transient segments. - Proficient in Hyatt's Envision, CSM, and Cvent Transient platforms or equivalent CRM/RFP tools. - Exceptional communication, negotiation, and client engagement skills. - Proven ability to manage multiple hotel stakeholders and adapt sales strategies accordingly. - Detail-oriented with strong organizational and analytical skills. - Comfortable working in a fast-paced, high-visibility ramp-up environment. - Bachelor's degree in marketing, Communications, Business, or a related field required Experience Preferred: - Experience with hotel openings, transitions, or ramp performance is highly desirable. - Knowledge of Hyatt's commercial ecosystem and regional sales structure. - Ability to work independently and in an agile environment, while thriving in a collaborative, matrixed team. The salary range for this position is $95,000 to $105,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ Reality Check: Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CHI015071 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Associate Manager, Marketing Operations, Ramp to join the Operations Ramp Strategy team. In this role, you will be collaborating closely with the broader commercial services team, including Revenue and Sales, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate change makers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule and location + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Associate Manager, Marketing Operations, Ramp supports the execution of pre-opening marketing activities for a portfolio of new and converting hotels. This role focuses on operational excellence, accurate execution, and timely delivery of marketing initiatives that support a property's brand presence and successful market entry. Working under the guidance of marketing leadership, the Associate Manager helps ensure campaigns, digital assets, and reporting are delivered efficiently and in alignment with Hyatt brand standards and commercial ramp plans. This role supports Hyatt's Commercial Services strategy by coordinating and executing marketing solutions-primarily within the digital ecosystem-that contribute to hotel topline revenue and business objectives. The Associate Manager partners closely with ramp sales, revenue, and marketing strategy teams to help deliver integrated, market-ready campaigns, sales collateral, and essential digital touchpoints, including Hyatt.com hotel pages, digital advertising, and content updates. Additional responsibilities include: + Support the execution of pre-opening marketing plans for a rolling portfolio of 8-10 hotel openings. + Maintain detailed project plans, timelines, trackers, and status updates to ensure timely delivery across cross-functional teams. + Track marketing budgets and forecasts, ensuring spend remains within approved parameters. + Coordinate quality-control reviews to ensure accuracy, brand consistency, and readiness of marketing assets. + Apply established templates, messaging frameworks, and brand guidelines to reduce errors and rework. + Support agile marketing workflows by coordinating tasks, deadlines, and handoffs across teams. + Assist in activating paid, owned, and earned media tactics to drive awareness and bookings pre- and post-opening. + Coordinate creative development, content production, and asset delivery to ensure opening readiness. + Compile and share campaign performance reports with hotel teams, commercial partners, and ownership groups. + Support campaign optimization efforts by organizing data, insights, and recommendations for review by marketing leadership. + Document learnings and best practices from each opening to support continuous improvement for future launches. + Ability to travel up to 5%. **Qualifications:** Experience Required: + 1-3 years of marketing experience, ideally in hospitality, travel, or consumer brand. + Experience managing multi-property or regional campaigns preferred. + Strong understanding of digital marketing, brand strategy, and market segmentation. + Data-driven with experience in marketing analytics platforms and performance storytelling. + Excellent project management, communication, and stakeholder engagement skills. + Proven ability to work in a fast-paced, decentralized, global environment . + Bachelor's degree in marketing, Communications, Business, or a related field required. Experience Preferred: + Hotel/hospitality industry experience + Outstanding project management, time management, and problem-solving skills + Experience working in a team-oriented, collaborative environment + Highly self-motivated and directed with the ability to effectively prioritize and execute tasks while under pressure. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Reality Check:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $78,500.00 to $85,000. This position is also eligible to earn an annual bonus. The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CHI015088 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt Hotels Corporation seeks an enthusiastic Manager, Ramp Operations -Revenue to join the Ramp Operations Team. In this role, you will be collaborating closely with the broader commercial services team, including Marketing and Sales, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate change makers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule and location - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board-from who we hire and develop, organizations we support, and who we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** This role is responsible for identifying and optimizing revenue opportunities across a portfolio of newly opened and transitioning hotels. This role plays a critical part in maximizing performance during the ramp-up period by leveraging data-driven insights to inform pricing strategies and revenue management decisions. The position focuses on analyzing revenue potential from both transient and group segments, evaluating competitive positioning, and identifying trends to drive top-line growth. The Manager, Ramp Operations - Revenue, collaborates closely with cross-functional stakeholders to align on strategic goals, implement tailored revenue strategies, and ensure consistent execution. Additional responsibilities include: - Develop and execute customized revenue management strategies for new hotel openings and transitions, focusing on short-term ramp performance and long-term profitability. - Establish and monitor performance benchmarks and milestones from pre-opening through stabilization. - Ensure hotels are appropriately positioned in all distribution channels at launch. - Analyze transient and group business segments to optimize pricing, length of stay controls, and distribution strategies. - Recommend and implement rate strategies that align with hotel positioning and market dynamics. - Manage and oversee inventory allocation and restrictions to maximize occupancy and revenue per available room (RevPAR). - Conduct in-depth performance analysis and forecasting for opening and transitioning hotels. - Monitor market conditions and competitive set dynamics to optimize positioning. - Ability to travel up to 15% Qualifications Experience Required: - 3-5 years of revenue management experience, preferably in a centralized or multi-property environment. - Proven track record of managing pre-opening and transition hotel strategies, with measurable impact on ramp-up performance. - Experience supporting full-service and/or select-service hotels across various markets and demand environments. - Proficient in Revenue Management Systems (RMS), Central Reservation Systems (CRS), and Property Management Systems (PMS); experience with Hyatt systems (e.g., PRIO, Envision, SynXis, Opera) preferred - Deep understanding of hotel pricing strategies, inventory control, and market segmentation. - Ability to interpret complex data and convert insights into actionable strategies. - Strong project management and organizational skills, especially under tight timelines during openings and transitions. - Excellent verbal and written communication skills, with an ability to influence cross-functional teams and senior stakeholders. - Comfortable operating in a fast-paced, evolving environment with a proactive and adaptable mindset. - Bachelor's degree required. Experience Preferred: - Hotel/hospitality industry experience - Outstanding project management, time management, and problem-solving skills - Experience working in a team-oriented, collaborative environment - Highly self-motivated and directed with the ability to effectively prioritize and execute tasks while under pressure. The salary range for this position is $95,000 to $105,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ Reality Check: Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CHI015074 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt Hotels Corporation seeks an enthusiastic Manager Development Operations, Americas to join our Global Growth Operations team. In this role, you will be collaborating closely with the broader Global Growth Strategy & Operations and Americas Development teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** The Manager Development Operations, Americas is accountable for generating and qualifying deal leads, assisting lead Developers in advancing deals to execution, optimizing deal workflows from lead to execution, driving accountability with partner functions, and ensuring consistent delivery of materials needed to advance deals. In learning and performing these duties well, the role will acquire the skills and experience necessary to be a lead Developer. The position reports directly to the Senior Manager Development & Pipeline, Americas. Specific responsibilities include: o Deal Support: Advances live deals through the sales process from discovery to execution in support of a lead Developer; ensures single point of accountability, as well as transparency and accuracy of deal status/prioritization via deal task queue. o Lead Generation & Qualification: Sources and qualifies potential opportunities in the early stages of the deal process through a blend of analytics, market research, broker and partner networking, third-party data sources, and direct outreach. o Cross Functional Collaboration: Ensures deal alignment between Development and key partners including Feasibility, Design, Legal, Development Finance, and others; facilitates efficient feedback loops, approvals, and decision-making to remove friction in the deal process. o Skills Development: Acquires, refines, and demonstrates the hard and soft skills necessary to perform as a lead Developer. Qualifications Experience Required: - Minimum of 2-3 years of experience in hospitality, commercial real estate, investment analysis, or related industry. **-** **Spanish language fluency.** - Highly organized, process-oriented, and able to manage multiple projects simultaneously in a fast-paced environment. - Strong interpersonal and communication skills for effective collaboration across internal and external stakeholders. - Proactive self-starter with a demonstrated desire to learn and progress toward a lead Developer role. - Strategic and analytical thinker with keen attention to detail and accountability for deliverables. - Demonstrated proficiency with CRM and BI tools. Experience Preferred: - Advanced degree in Hospitality Management, Finance, Business Administration, or a related field. - Experience with hotel development, franchise contract sales, and/or commercial real estate transactions. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. _The salary range for this position is $98,600-$125,000. This role is also eligible for the Annual Incentive Plan._ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI015057 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

General Manager - Home2 Suites by Hilton Helena MT (Job Number: HOT0C4PC) Work Locations: Home2 Helena SE of Township 1 North, Range 3 West, Section 17 Helena 59602 A General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Property Highlights:With Mount Helena and the Missouri river as neighbors and the airport nearby, our apartment-style suites are ideal bases to explore the Montana State Capital. Make the most of your in-suite kitchen, free WiFi and breakfast - or work your way through the Trinity Center's many restaurants. Pets are welcome. Please click here for information on Home 2 Suites Helena!What will I be doing?As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation Ensure guest and team member satisfaction Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies Serve as primary liaison with hotel owners and corporate entities What are we looking for?Basic Qualifications:3+ years of Hotel leadership experience at a property with 100 rooms or greater Preferred Qualifications:Prior Hotel General Manager experience Local market expertise Hilton brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!The BenefitsWe support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health ResourcesBest-in-Class Paid Time Off (PTO) Go Hilton travel discount program: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource GroupsRecognition and rewards programs Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift Job: General Manager/Hotel ManagerSchedule: Full-time

Job Description Join Our Team as an Assistant General Manager at Comfort Inn! Are you ready to take the next step in your hospitality career? At Comfort Inn, we pride ourselves on creating a welcoming and comfortable experience for our guests-and we're looking for an enthusiastic and driven individual to help us lead the way. If you have a passion for hospitality, a knack for leadership, and at least one year of experience in the industry, we'd love to hear from you! About the Role: As the Assistant General Manager, you'll play a key role in the day-to-day operations of our hotel. Working closely with the General Manager, you'll help ensure the smooth running of the property, deliver exceptional guest experiences, and support our team to thrive in a fast-paced and rewarding environment. Key Responsibilities: Assist the General Manager in overseeing hotel operations, including front desk, housekeeping, and maintenance. Lead by example to ensure outstanding guest service and satisfaction. Support staff development by providing guidance, training, and motivation. Monitor and maintain operational standards, ensuring compliance with company policies and procedures. Handle guest inquiries, feedback, and complaints in a professional and timely manner. Contribute to financial performance by managing budgets, controlling costs, and identifying opportunities for improvement. Step into the General Manager's role when needed. What We're Looking For: At least 1 year of experience in the hospitality industry, preferably in a supervisory or management role. A customer-focused mindset with excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Problem-solving skills and the ability to make sound decisions under pressure. A collaborative team player with a positive attitude and a passion for hospitality. What We Offer: Paid Time Off (PTO) to help you recharge and maintain a healthy work-life balance. The opportunity to grow with a supportive and dedicated team. A chance to contribute to an exceptional guest experience in a trusted hospitality brand. We are actively working on adding medical benefits and a 401(k) plan in the near future. Why Join Comfort Inn? At Comfort Inn, we believe in creating a culture that values teamwork, respect, and a shared commitment to excellence. We're more than just a hotel-we're a place where both guests and team members feel at home. If you're looking for a role where you can make a meaningful impact while growing your career, this is the perfect opportunity for you. Ready to Apply? We'd love to hear from you! If you're excited about this opportunity and meet the qualifications, submit your application today. Let's work together to make every guest's stay unforgettable! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Responsible for assisting the General Manager in directing and overseeing all operational activities and departments in the hotel in order to maximize revenue, deliver a positive guest experience, and provide exceptional customer service for the guests. Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the following duties: Benefits: Competitive salary Managerial bonus potential Leadership development programs Hotel discount programs ESSENTIAL DUTIES AND RESPONSIBILITIES: Assists in training new associates and newly promoted associates. Plans, schedules, assigns, directs, and reviews associate's work. Conducts or assists in conducting staff meetings. Adheres to all franchise and company procedures and regulations as well as standard operating procedures. Assists General Manager with counseling associates. Fulfills Manager on Duty shifts. Assists and/or leads revenue management with the implementation and execution of programs to ensure that the hotel's room occupancy and Average Daily Rate objectives are met. Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image. Addresses complaints, identifies and resolves problems in a timely manner; may develop alternative solutions; uses reason when dealing with emotional topics and/or situations. Assists in the development and implementation of goals, policies, procedures, and priorities relating to the area(s) of responsibility. Performs quality assurance (QA) requirements for areas of responsibility. Thoroughly understands and implements the Brand service culture. Ensures orientation for new team members is thorough and completed in a timely manner. Assists team members in understanding guest service results; develops and follows-up on plans for improvement and expands strengths. Assists the GM in developing the hotel budget and capital expenditure plans. Assists the GM in directing and overseeing all operational activities and departments in the hotel to maximize revenue and to deliver a positive experience and provide exceptional customer service for guests. Ensures a viable key control program is in place. Remains highly visible and be readily available and approachable for all guests. Extends professionalism and courtesy to guests at all times. Takes initiative to offer assistance or answer questions throughout the hotel. Assists supervisors in understanding associate's needs and expectations and how to communicate with and motivate associates. Creates a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing exceptional service. Leads by example demonstrating self-confidence, energy and enthusiasm. Sets clear expectations for team members; communicates goals and results; recognizes good team and individual performance on a continuous basis. Encourages staff to solve guest and associate related concerns. Develops cross-training opportunities. Networks during breakfast (and/or Wednesday evening social event, when applicable) hours to assist in uncovering new and repeat business needs.

Job Description Discover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence throughout the region. Join us and become a vital part of a passionate, hard-working team in the vibrant hospitality industry. Experience the thrill of working in top-tier hotels, where every day brings new adventures and the chance to make a difference. At SJB, we believe in combining dedication with fun, ensuring that our employees thrive both professionally and personally. Come be a part of our success story and embark on an exciting career journey with us! Job Summary: The Front Desk Manager at Fairfield Inn by Marriott Columbus/New Albany, OH is responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to guests, and overseeing the performance of front desk staff. This is a full-time, hourly position within the hospitality/restaurant industry, located in Columbus, Ohio. The position is an individual contributor role, reporting directly to the General Manager. Compensation & Benefits: Salary range: $16-18 per hour Benefits include: Health insurance, paid time off, discounted hotel stays, and ongoing training and development opportunities. Responsibilities: - Manage the daily operations of the front desk, including check-in/check-out procedures, room reservations, and guest requests. - Train and supervise front desk staff to ensure exceptional customer service and efficient workflows. - Handle and resolve any guest complaints or issues in a timely and professional manner. - Maintain accurate records and reports, including room occupancy, revenue, and guest information. - Collaborate with other hotel departments to ensure a seamless and enjoyable guest experience. - Monitor and maintain inventory of essential supplies for the front desk, such as registration cards and promotional materials. - Utilize hotel software programs to manage reservations, room assignments, and financial transactions. - Assist with scheduling, payroll, and budgeting for the front desk department. - Ensure compliance with hotel policies and procedures, as well as industry regulations. - Continuously strive to improve the overall guest experience and exceed guest expectations. Requirements: - High school diploma or equivalent; Bachelor's degree in Hospitality or related field preferred - Minimum of 2 years of experience in a front desk or customer service management role within the hospitality industry - Excellent communication and interpersonal skills - Strong leadership and team management abilities - Proven customer service and problem-solving skills - Proficiency in Microsoft Office and hotel software systems - Ability to work flexible hours, including weekends and holidays - Knowledge of EEOC guidelines and commitment to promoting a diverse and inclusive workplace EEOC Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Northfield, Ohio The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join our team as a Training Development Partner and take charge of creating impactful training programs for our security operations! You'll oversee the development and implementation of training initiatives, providing guidance and support to both the training team and security staff. If you're dedicated to excellence and eager to foster a culture of continuous improvement, we want you to be a part of our team! THE DAY-TO-DAY: * Support the Security Team and assist operations management in identifying training needs and direction. * Identify performance trends among security personnel and collaborate with management to address them. * Lead the Customer Service vision for the Security Department creatively and innovatively. * Act as the voice of the customer, translating their needs into exceptional security service. * Provide implementation support for performance monitoring, coaching, and evaluation of security staff. * Mentor and coach supervisory staff, promoting their development while fostering a positive image of evolving business practices in security. * Develop new training programs and materials as needed, and coordinate training sessions for new and existing personnel. * Work with operations management to schedule all training logistics, activities, and trainers. * Continually evaluate training program effectiveness to ensure quality and consistency. * Collaborate with management to develop and maintain the desired security culture. * Serve as the Human Resources and Training contact between the Security Department and MGM Resorts Properties. * Act as an information liaison to departments at properties we support. THE IDEAL CANDIDATE: * Bachelor's degree or 4 years of work experience preferred. * 1 year of prior relevant experience in training or instructional roles required. * Must be at least 21 years of age. * Experience working in a hotel/casino preferred. THE PERKS & BENEFITS: * Wellness incentive programs to help you stay healthy physically and mentally. * Health & Income Protection Benefits (For eligible employees). * Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts. * Free meals in our employee dining room. * Various programs and networking opportunities to help you get promoted. * Volunteer opportunities to give back to the community. * Other various discounts with company partners such as travel, electronics, online shopping, and many more! VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team * Verifies that goals are being translated to the team as they relate to guest tracking and productivity. * Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. * Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. * Verifies that the team has the capabilities to meet expectations. * Leads by example demonstrating self-confidence, energy and enthusiasm. * Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) * Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). * Follows property specific second effort and recovery plan. * Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. * Takes proactive approaches when dealing with employee concerns. * Extends professionalism and courtesy to employees at all times. * Communicates/updates all goals and results with employees. * Meets semiannually with staff on a one-to-one basis. * Assists/teaches the team scheduling against guest and hours/occupied room goals. * Performs hourly job functions as needed. * Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience * Understands the brand's service culture. * Provides excellent customer service by being readily available/approachable for all guests. * Strives to continually improve guest and employee satisfaction. * Takes proactive approaches when dealing with guest concerns. * Extends professionalism and courtesy to guests at all times. * Responds timely to customer service department request. * Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability * Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that a viable key control program is in place. * Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. * Strives to maximize the financial performance of the department. Conducting Human Resources Activities * Interviews and assists in making hiring decisions. * Receives hiring recommendations from team supervisors. * Verifies that orientations for new team members are thorough and completed in a timely fashion. * Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. * Celebrates successes and publicly recognizes the contributions of team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25194917 **Job Category** Property Leadership **Location** Fairfield by Marriott Inn & Suites Sandusky, 5410 Milan Rd, Sandusky, Ohio, United States, 44870VIEW ON MAP (*********************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Expiration Date:** 01/20/2026 **Additional Information:** This hotel is owned and operated by an independent franchisee, Lodging Industry, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Lodging, LLC is seeking a passionate and driven Hotel General Manager to lead our team at Fairfield Inn by Marriott Sandusky and create an exceptional experience for our guests. Leader/Management - Leads the management of the hotel staff in such a way to increase hotel profitability and customer satisfaction. Responsibilities include overseeing the interviewing, hiring, training, work direction, and performance management of all employees. Also tasked with creating a motivating work environment to allow for the development of employees. - Contributes to the successful development of the Assistant General Manager and/or Front Desk Manager and other direct reports. - Creates and support clear lines of responsibility for management team, including coverage and oversight throughout the day. - Manages the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals. - Creates/reviews all departmental schedules for accuracy and staffing demands. - Oversees staff reviews. - Ensures service programs/brand standards are in place and executed. - Prepares for brand standard audits (i.e., daily and pre-visit activities). - Reviews and follows-up on property GSS scores and comments. - Walks the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards. Financials - Reviews and maintains accurate records of hotel's funds and information including, but not limited to, accounts receivable and payable, credit card reconciliations, and registration information. - Interacts with in-house guests to prospect for new sources of business. - Develops a long-term business plan that will increase the hotel's profitability and customer satisfaction with the property, services offered, and staff. Guest Service - Offer guests assistance whenever possible. - Responsible for resolving escalated customer relations issues. - Answers inquiries pertaining to hotel policies and services. - Must appropriately address guest requests to ensure customers are satisfied with the hotel's services and accommodation. - Responsible for positively representing and promoting the property. - Ensures systems and procedures are in place and followed for guest safety and security. Additional Requirements - Must possess leadership skills to motivate and train staff to ensure accomplishment of goals. - Excellent organizational and prioritization skills. - Ability to work independently. - Superior customer service skills. - Able to work a flexible schedule. Education and Experience -2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, sales and marketing, management operations, or related professional area. OR -4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major - Health Insurance (with employer contribution) - Vision Insurance - Dental Insurance - Paid Time Off - Employee Discounts $47,000 - $62,000 _This company is an equal opportunity employer._ frnch1

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained in room operations reports. • Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures. • Communicates performance expectations employees in accordance with job descriptions for each position. • Handles employee questions and concerns. • Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget • Supervises same day selling procedures to maximize room revenue and property occupancy. • Verifies accuracy of room rates to maximize revenue opportunities • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience • Assists in the investigation of employee and guest accidents. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities * Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. * Runs and reviews critical information contained in room operations reports. * Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. * Operates all department equipment as necessary and reporting malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports as necessary. * Understands and complies with loss prevention policies and procedures. * Communicates performance expectations employees in accordance with job descriptions for each position. * Handles employee questions and concerns. * Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget * Supervises same day selling procedures to maximize room revenue and property occupancy. * Verifies accuracy of room rates to maximize revenue opportunities * Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. * Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. * Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience * Assists in the investigation of employee and guest accidents. * Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. * Assists in the review of comment cards and guest satisfaction results with employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Relocation Assistance Available **Job Number** 25199452 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Cleveland, 1515 W 3rd St, Cleveland, Ohio, United States, 44113VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $25.77 - $29.33 per hour **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the Management of Rooms Operations Activities** - Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. - Runs and reviews critical information contained in room operations reports. - Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. - Operates all department equipment as necessary and reporting malfunctions. - Ensures employees have the proper supplies and uniforms. - Understands night audit procedures and being able to comprehend and utilize reports as necessary. - Understands and complies with loss prevention policies and procedures. - Communicates performance expectations employees in accordance with job descriptions for each position. - Handles employee questions and concerns. - Effectively schedules employees to business demands and tracks employee time and attendance. **Contributing Information to Support Managing to Budget** - Supervises same day selling procedures to maximize room revenue and property occupancy. - Verifies accuracy of room rates to maximize revenue opportunities - Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. - Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. - Understands the impact of Room Operations on the overall property financial goals and objectives. **Providing for and Managing the Guest Experience** - Assists in the investigation of employee and guest accidents. - Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. - Assists in the review of comment cards and guest satisfaction results with employees. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities * Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. * Runs and reviews critical information contained in room operations reports. * Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. * Operates all department equipment as necessary and reporting malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports as necessary. * Understands and complies with loss prevention policies and procedures. * Communicates performance expectations employees in accordance with job descriptions for each position. * Handles employee questions and concerns. * Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget * Supervises same day selling procedures to maximize room revenue and property occupancy. * Verifies accuracy of room rates to maximize revenue opportunities * Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. * Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. * Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience * Assists in the investigation of employee and guest accidents. * Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. * Assists in the review of comment cards and guest satisfaction results with employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Northfield, Ohio The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join our team as the Assistant Mutuel Manager, where you'll play a crucial role in supporting the overall activities of the Money Room and Mutuel Department. In this dynamic position, you'll engage daily with mutuel clerks, guests, and senior management while ensuring smooth operations. You'll also take charge in the absence of the Program Manager, handling program sales and overseeing program sellers. If you're a motivated individual with a passion for great service and teamwork, this is the perfect opportunity for you! THE DAY-TO-DAY: * Responsible for initial screening, hiring, onboarding, and ongoing training and coaching of mutuel and/or program staff. * Oversee scheduling, counseling, and discipline of employees. * Serve as manager on duty during simulcasting days, supervising mutuel teller staff while ensuring the satisfaction of team members and guests. * Supervise the daily operations of the money room and mutuel/and or program department, making appropriate operational decisions in the absence of the Mutuel Manager. * Assist in determining daily shift schedules and make adjustments as needed based on business demands. * Review team productivity on daily tasks, including total transactions and over/shorts; provide coaching and training to ensure compliance with all department policies. * Set post times to ensure maximum wagering between multiple tracks. * Accurately complete daily paperwork and reports for both the Mutuel and Money Room departments. * Report and resolve equipment malfunctions, such as Tote, TV, and Self-Serve machines. * Assist in maintaining and balancing safes in the Money Room. * Create, produce, and sell daily programs for live racing and simulcast tracks THE IDEAL CANDIDATE: * Will possess a High School diploma, GED, or equivalent. * Must have 2+ years of prior relevant experience required. * 3+ years of prior experience in a pari-mutuel department or equivalent is preferred. * Must be available to work varied shifts, including evenings, weekends, and holidays. THE PERKS & BENEFITS: VIEW JOB DESCRIPTION: Are you ready to JOIN THE SHOW? Apply today!