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Marriott International jobs in Los Angeles, CA - 554 jobs

  • Director of Style Housekeeping

    Marriott 4.6company rating

    Marriott job in Los Angeles, CA

    **Additional Information** **Job Number** 25203133 **Job Category** Housekeeping & Laundry **Location** W Los Angeles - West Beverly Hills, 930 Hilgard Ave, Los Angeles, California, United States, 90024VIEW ON MAP (************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $88,000 - $114,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Managing Housekeeping Operations** - Maintains strong working relationship with Front Office to ensure effective communications for operational issues. - Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. - Inventories stock to ensure adequate supplies. - Ensures guestrooms, public space and employee areas are cleaned according to operating standards. - Ensures compliance with all housekeeping policies, standards and procedures. - Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. **Managing Departmental Costs** - Supervises and approves the budgeting and ordering of guestroom and cleaning supplies. - Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. - Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. - Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results. - Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. **Ensuring Exceptional Customer Service** - Responds to and handles guest problems and complaints effectively. - Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. - Empowers employees to provide excellent customer service. - Develops goals and expectations for direct report managers. - Celebrates successes and publicly recognizes the contributions of team members. - Reviews employee satisfaction results to identify and address employee problems or concerns. - Communicates expectations, recognizes performance, and produces desired business results. **Conducting Human Resources Activities** - Ensures property policies are administered fairly and consistently. - Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. - Establishes goals and objectives for all areas of responsibility. - Directs staff to strive for continuous improvement in all areas of responsibility. - Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. - Manages employee progressive discipline procedures for areas of responsibility. - Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. - Ensures employees are treated fairly and equitably. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $88k-114k yearly 26d ago
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  • Residences Concierge - Part Time

    Marriott 4.6company rating

    Marriott job in Los Angeles, CA

    **Additional Information** Open Availability, Flexible Shift **Job Number** 25204312 **Job Category** Rooms & Guest Services Operations **Location** W Hollywood Condo Assoc WH, 6250 Hollywood Blvd, Los Angeles, California, United States, 90028VIEW ON MAP (***************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $30.88-$30.88 per hour **POSITION SUMMARY** Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $30.9-30.9 hourly 27d ago
  • Executive Hotel Manager: Luxury Ops & Guest Experience

    Hilton Worldwide, Inc. 4.5company rating

    Beverly Hills, CA job

    A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits. #J-18808-Ljbffr
    $57k-82k yearly est. 5d ago
  • Hotel Group Sales Leader

    Hyatt Hotels Corporation 4.6company rating

    Newport Beach, CA job

    A prominent hotel in Newport Beach, California is seeking a Sales Manager to lead initiatives in selling guest rooms and services. This full-time managerial role requires providing exceptional service while managing accounts and conducting site inspections. Candidates should have at least four years of hotel sales experience and strong communication skills. The role offers a competitive yearly salary in US dollars and the opportunity to work in a dynamic environment. #J-18808-Ljbffr
    $51k-99k yearly est. 1d ago
  • Group Sales Manager

    Hyatt Hotels Corporation 4.6company rating

    Newport Beach, CA job

    At Hyatt Regency Newport Beach West, we believe our guests select our hotel because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. Responsibilities include selling guest rooms, meeting space and other hotel services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes hotel systems, and coordinates customer service requirements as appropriate. The Sales Manager will also participate and may lead event meetings, sales, and other staff meetings. The Sales Manager also works as a team member with the sales and catering staff and in close contact with staff throughout the hotel. Qualifications A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills A minimum of 4 years of hotel sales experience preferred Must be proficient in computer knowledge Prefer completion or a Sales Corporate Management Training Program or equivalent sales training Selling, negotiating, business writing and presentation skills training required Job Details Property: Hyatt Regency Newport Beach West Primary Location: United States, Newport Beach, CA Pay Basis: Yearly US Dollar (USD) Schedule: Full-time Job Level: Manager Job: Sales Hyatt Regency Newport Beach West is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location. #J-18808-Ljbffr
    $47k-70k yearly est. 1d ago
  • Front Office Supervisor

    Hilton Garden Inn Lax 4.5company rating

    Los Angeles, CA job

    About Us At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Concert Hospitality has an amazing opportunity as a Front Desk Supervisor About Hilton Garden Inn Hilton Garden Inn offers business and leisure guests upscale and affordable accommodation with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you'll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable. You should join our team if you... Believe that every guest interaction is an opportunity to create a memorable experience. · Have a passion for hospitality and take ownership of delivering exceptional service. · Understand that the details make all the difference, and every touchpoint matters. · Thrive in a fast-paced environment where teamwork and adaptability are key. · Love being part of a story-creating connections with guests and leading a team to do the same. You're a great fit for this role if you love... · Leading and motivating a team to deliver outstanding guest service. · Handling guest inquiries, concerns, and service recovery with professionalism and empathy. · Training and mentoring front desk associates to uphold the highest standards. · Overseeing daily front desk operations, ensuring seamless check-ins and check-outs. · Working collaboratively with all hotel departments to enhance the guest experience. We're excited to have you join us because you... · Have a natural ability to connect with people and a passion for guest satisfaction. · Present yourself with professionalism, confidence, and a welcoming demeanor. · Possess strong leadership and team-building skills. · Communicate effectively, both verbally and in writing. · Have solid organizational and problem-solving abilities. · Can manage multiple tasks efficiently, even under pressure. · Are adaptable and open to evolving procedures and challenges. Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know… This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Salary Description $24.50 per hour
    $24.5 hourly 60d+ ago
  • Spa Concierge - Conrad Los Angeles

    Hilton Worldwide 4.5company rating

    Los Angeles, CA job

    Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion-dollar project, The Grand LA, this is the 7th Conrad Hotel in the U.S. and the 1st in California. Located in Downtown LA's cultural corridor, Conrad Los Angeles is the city's newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences-including our signature restaurant, San Laurel, all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup. Want to get an inside look? Take a virtual tour. In this role as a Spa Concierge, you will be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service. The ideal candidate will have a minimum of (1) year in Spa or Hospitality industry experience. Luxury hotel experience preferred. The candidate must have the ability to stand for 8 hours and lift/push/pull 25 lbs without reasonable accommodations. Ability to work a flexible schedule that includes weekends and holidays. Excellent communication skills in English. Ability to think and respond quickly to issues or guest needs. Ability to handle multiple tasks, be flexible and adapt easily. Computer literate, preferable prior use of Book4Time. Good interpersonal, organizational and professional skills. What will I be doing? * Participate in all Hilton and spa trainings. * Energetic, enthusiastic and motivational. * Makes Spa reservations over the telephone, provides efficient guest service from point of arrival to check out. Assist guest with any changes or cancelling appointments. * Sells retail and Gift Cards * Orientates the guests through the spa facility, greets guests and provides personal guest service. * Assists with daily Spa laundry. * Keeps all areas of the locker rooms, restrooms, and lounges neat, clean and including but not limited to wiping down of showers are guest use, emptying towel bins, disinfecting spa slippers and restocking spa amenities for example spa snacks, shower caps, toothbrushes, hair brushes etc. * Handle cash and other payment methods. * Supports Spa Director & Associates with projects as needed. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. The hourly rate is $30.00 and is based on applicable and specialized experience and location. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $30 hourly 3d ago
  • Housekeeping Room Attendant PT (Overnight) - Embassy Suites-LAX South

    Hilton 4.5company rating

    El Segundo, CA job

    The Embassy Suites Los Angeles International Airport South is currently hiring an energetic and enthusiastic Room Attendant for the Overnight Shift\. This role is responsible for the overall cleanliness of assigned suites and reports maintenance deficiencies in order to maintain suites in compliance with standards\. Must be available between the hours of 8:00pm\-3:00am\. **What will it be like to work for this Hilton Worldwide Brand?** Embassy Suites by Hilton has perfected the full\-service, upscale, all\-suite hotel\. Built on a long\-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with "More Reasons to Stay", offering open\-air atriums, complimentary cooked\-to\-order breakfast, spacious two\-room suites and complimentary Evening Receptions every evening\. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price\. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best\-in\-class customer service provided at Embassy Suites\. Embassy Suites is one of Hilton Worldwide market\-leading brands\. For more information visit www\.hiltonworldwide\.com If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award\-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels\. **What will it be like to work for Hilton?** Hilton is the leading hotel hospitality company, spanning the lodging sector for luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For more than a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experience across its global brands\. Our vision "To fill the earth with the light and warmth of hospitality" unities us as a team to create remarkable hospitality experiences around the world every day and our AMAZING Team Members are the heart of it all\! **What will I be doing?** As a Suite Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Clean suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks\. Reports rooms as clean and available\. Reports maintenance deficiencies in order to maintain suite in compliance with hotel standards\. + Strip dirty line/towels and remove used amenities from room/suite\. + Check room attendant cart for supplies, stock as needed\. + Greet guess immediately with friendly/sincere acknowledgement\. + Replenish linen and guest amenities\. + Clean balconies, if applicable\. + Responsible for self\-inspection\. + Respond to special requests by guests \(such as providing extra amenities or service time requests\)\. Pay Range: _The starting wage is $20\.50 per hour and is based on applicable and specialized experience and location\._ **What are we looking for?** Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry\. Today, Hilton Worldwide remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + **H** Hospitality \- We're passionate about delivering exceptional guest experiences\. + **I** Integrity \- We do the right thing, all the time\. + **L** Leadership \- We're leaders in our industry and in our communities\. + **T** Teamwork \- We're team players in everything we do\. + **O** Ownership \- We're the owners of our actions and decisions\. + **N** Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members: + Living the Values + Quality + Productivity + Dependability + Customer Focus + Teamwork + Adaptability **What benefits will I receive?** The Benefits \- Hilton is proud to have an award\-winning workplace culture\. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thinks to innovative programs and benefits such as: + Access to your pay when you need it through DailyPay + Health insurance + Career growth and development + Team Member Resource Groups + Recognition and rewards programs + Go Hilton travel discount program + Best\-in\-Class Paid Time Off \(PTO\) + Supportive parental leave + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)\*Please note, benefits may vary depending on the classification and union status of the position\. _Embassy Suites by Hilton \- LAX South is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity\. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring\._ **Job:** _Housekeeping and Laundry_ **Title:** _Housekeeping Room Attendant PT \(Overnight\) \- Embassy Suites\-LAX South_ **Location:** _null_ **Requisition ID:** _HOT0C85Y_ **EOE/AA/Disabled/Veterans**
    $20 hourly 8d ago
  • Utility Steward/Dishwasher - Hilton Anaheim

    Hilton 4.5company rating

    Anaheim, CA job

    TheHilton Anaheim \(********************************************************************************************************* seeking a **Utility Steward/Dishwasher** to join our team\! In this role, you'll help maintain the heart of our kitchen by transporting and cleaning cooking utensils and service ware\. You'll play an essential part in supporting our culinary team and contributing to Hilton's commitment to delivering exceptional guest service and hospitality\. Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort\. If you have a passion for culinary and want to learn and grow in the hospitality industry this is the perfect opportunity\! Now is the time to join Hilton, the BEST hospitality brand to work for\. The ideal candidate for this role will possess: + The ability to work a full shift \(8 hours\) walking and standing\. + The ability to bend, stoop, walk and lift/push/pull up to 50 lbs\. + Can work a flexible schedule that includes nights, weekends and holidays\. + Previous experience as a Steward, Dishwasher, or in the Housekeeping Department is a PLUS\! **Shift Pattern** : Full\-Time **Shift Schedule** : 5:00pm \- 1:30am **Hourly Range** : $22\.41 per hour \- $28\.01 per hour **What will I be doing?** As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils + Scrub pots and pans + Burnish, de\-tarnish and polish silver + Stock and maintain supplies and equipment + Perform cleaning duties including, but not limited to, mopping and removing trash + Transport and store clean service ware + Train other stewards, as needed + Prepare and place clean service ware for events and functions **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Stewarding_ **Title:** _Utility Steward/Dishwasher \- Hilton Anaheim_ **Location:** _null_ **Requisition ID:** _HOT0C85Q_ **EOE/AA/Disabled/Veterans**
    $22 hourly 18d ago
  • Banquet Houseperson - Hilton Irvine

    Hilton 4.5company rating

    Irvine, CA job

    EOE/AA/Disabled/Veterans The Hilton Irvine is hiring a Banquet Houseperson. We are a union property and cannot guarantee a number of shifts weekly, but do offer benefits (pending eligibility) including insurance, free lunch, paid time off, hotel discounts and other perks! Schedule\: Must have open and flexible availability to work a variety of AM and PM shifts. Ability to work holidays and weekends is required. The ideal candidate will possess: Banquet houseperson or houseman experience is not required, but past banquet set up or banquet experience is ideal. Ability to read, write and speak English required Ability to lift 75+ lbs Open availability including days, nights, weekends and holidays Wage: Rate is $20.64 - $25.80 A Banquet Houseperson is responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed. What will I be doing? A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris Ensure equipment is in full working order and report any defects Project a professional manner to guests and team members Assist back of house team when requested Able to lift and Push Banquet Equipment Assist with set ups to ensure department runs efficiently Manage the set up relating to Food and Beverage functions in a timely manner Lift/Pull/Push at least 50 pounds Comply with hotel security, fire regulations and all health and safety legislation Attend training provided by the hotel What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette Ability to read Banquet Event Orders and set up diagrams Knowledge of appropriate table settings and service ware Must posses strong organizational skills Ability to work in outdoor areas Be familiar with all events happening at the hotel Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $20.6-25.8 hourly Auto-Apply 4d ago
  • Events Manager

    Marriott 4.6company rating

    Marriott job in Pomona, CA

    **Additional Information** **Job Number** 25193011 **Job Category** Event Management **Location** Sheraton Fairplex Suites & Conference Center, 601 W McKinley Ave, Pomona, California, United States, 91768VIEW ON MAP (********************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $70,310 - $79,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. **CORE WORK ACTIVITIES** **Managing Event Logistics and Operations** - Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Adheres to all standards, policies, and procedures. - Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. - Manages group room blocks and meeting space for average to large-sized assigned groups. - Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. - Uses his/her judgment to integrate current trends in event management and event design. - Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). - Participates in customer site inspections and assists with the sales process as necessary. - Performs other duties as assigned to meet business needs. - Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. **Ensuring and Providing Exceptional Customer Service** - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Empowers employees to provide excellent customer service. - Sets a positive example for guest relations. - Coordinates and communicates event details both verbally and in writing to the customer and property operations. - Makes presence known to customer at all times during this process. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Follows up with customer post-event. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the customer experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Interacts with guests to obtain feedback on product quality and service levels. - Ensures hourly employees understand expectations and parameters for event activities. **Leading Event Management Teams** - Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. - Leads formal pre-event and post-event meetings for average to large-sized assigned groups. - Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). **Supporting and Coordinating with the Sales and Marketing Function** - Assists in the sales process and revenue forecasting for customer groups. - Up-sells products and services throughout the event process. - Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. **Conducting Human Resources Activities** - Reviews comment cards and guest satisfaction results with employees. - Observes service behaviors of employees and provides feedback to individuals and/or managers. - Assists in the development and implementation of corrective action plans. - Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. - Works with the property staff and customers to address operational challenges associated with his/her group. - Performs other duties as assigned to meet business needs. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ _Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $70.3k-79k yearly 53d ago
  • Night Auditor

    Hilton Garden Inn Lax 4.5company rating

    Los Angeles, CA job

    Job DescriptionDescription: About Us At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Concert Hospitality has an amazing opportunity as Night Auditor About Hilton Garden Inn Hilton Garden Inn offers business and leisure guests upscale and affordable accommodations with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you'll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable. You should join our team if you believe... That people come first and that every guest, no matter the hour, deserves a warm, seamless arrival and departure experience. That accuracy, consistency, and accountability are essential to strong hotel operations. That hospitality is both service and stewardship-caring for our guests and our financial integrity overnight. That the quiet hours of the night are an opportunity to set the next day up for success. It's empowering to work independently while still being a key part of a collaborative team. In joining an organization that values your expertise, your reliability, and your ability to represent the hotel when most of the world is asleep. You're a great fit for this role if you... Excel at providing exceptional guest service with warmth, confidence, and professionalism-day or night. Are detail-oriented and take pride in accurate nightly audit processes and financial reconciliation. Stay calm under pressure, handle guest issues with poise, and are skilled at problem-solving on the spot. Are comfortable working independently and making sound decisions during overnight hours. Communicate clearly, both verbally and in writing, to ensure smooth transitions between shifts. Enjoy multitasking-balancing guest interactions, system tasks, reporting, and operational checks. Are committed to maintaining a secure, quiet, and welcoming environment throughout the night. We're excited to have you join us because... You have experience in guest service, hotel front office operations, or previous night audit roles. You bring a strong sense of ownership and pride in accurate financial reporting and systems management. You understand how critical the night audit function is to the success of the entire hotel. You are dependable, organized, and committed to delivering an exceptional guest experience-even when the lobby is quiet and the world is sleeping. Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know… This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Requirements:
    $33k-41k yearly est. 19d ago
  • Assistant Director of Security and Safety

    Marriott International 4.6company rating

    Marriott International job in Marina del Rey, CA

    Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR • 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations • Assists in the development and implementation of emergency procedures. • Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance. • Comply with policies on proper investigative procedures for loss of property assets. • Maintain proper documentation of property patrols. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Implements action plans to monitor and control risk. • Reports any procedure violations to the Director of Loss Prevention and appropriate management. • Strives to improve service performance. • Supervises security staff to effectively monitor and protect property assets. • Performs duties of the Director of Loss Prevention in his/her absence. Leading Security/Loss Prevention Teams • Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters. • Celebrates successes and publicly recognizes the contributions of team members. • Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Encourages and builds mutual trust, respect, and cooperation among team members. • Helps employees and guests obtain necessary medical attention on a timely basis. • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. • Serves as a role model to demonstrate appropriate behaviors. • Utilizes an "open door" policy. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensuring Exceptional Customer Service • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Meet quality standards and customer expectations on a daily basis. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels. • Provides services that are above and beyond for customer satisfaction and retention. • Sets a positive example for guest relations. Conducting Human Resources Activities • Assists in maintaining required OSHA programs and statistical data. • Assists in the management of claims by ensuring proper procedures are followed and documented. • Brings issues to the attention of the department manager and Human Resources as necessary. • Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner. • Administer property policies fairly and consistently. • Certify security staff in first aid and CPR. • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. • Trains security staff to effectively monitor and protect property assets. • Trains staff on proper patrol procedures. Additional Responsibilities • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. These are material job duties of this position. Your background may have a direct, adverse, and negative bearing on the duties and responsibilities of this position potentially resulting in the withdrawal of a conditional offer of employment. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $52k-88k yearly est. Auto-Apply 17d ago
  • Sales Coordinator

    Hilton Garden Inn Irvine 4.5company rating

    Irvine, CA job

    Job Description The Sales Coordinator supports the Sales Department by assisting with sales initiatives, group coordination, and client communications while ensuring exceptional service delivery in alignment with Hilton brand standards. This role works closely with the Director of Sales and Sales Managers to maintain accurate records, prepare reports, coordinate group blocks and events, and support overall revenue efforts. Key Responsibilities Sales & Administrative Support • Assist Sales Managers with correspondence, proposals, contracts, and agreements • Maintain accurate records in Hilton sales systems (Delphi/PEP or equivalent CRM tools) • Track group room blocks, cutoff dates, and special requests • Prepare weekly, monthly, and quarterly sales reports • Handle incoming sales inquiries professionally and in a timely manner Client Relations • Serve as a primary point of contact for clients, ensuring a seamless and professional experience • Support site visits, client meetings, and property tours • Coordinate client billing, deposits, contracts, and event details Event & Group Coordination • Assist with group reservations, rooming lists, and event requirements • Coordinate with Front Office, Housekeeping, and Food & Beverage departments • Monitor group pick-up and communicate updates to Sales Managers and Revenue teams • Ensure execution of Hilton brand service standards for all group and event bookings Internal Collaboration • Liaise with hotel departments to ensure smooth execution of group and event needs • Communicate changes and special requests promptly • Assist with materials for sales meetings, revenue meetings, and brand audits Hilton Brand Standards • Uphold Hilton Garden Inn brand standards in all client interactions and materials • Support Hilton corporate sales initiatives and promotions • Maintain a professional image consistent with brand expectations Qualifications Education & Experience • High school diploma or equivalent required • College degree in Hospitality, Business, or related field preferred • 1-2 years of sales, hotel operations, or administrative experience (hospitality preferred) • Proficiency in Microsoft Office; Hilton systems experience (Delphi/PEP) preferred Skills & Abilities • Strong organizational skills and attention to detail • Excellent written and verbal communication skills • Ability to multitask and thrive in a fast-paced environment • Strong customer service and problem-solving abilities • Team-oriented with the ability to work independently Work Environment & Schedule • Flexible schedule required, including occasional evenings, weekends, and holidays based on business needs • Professional business attire required in accordance with Hilton Garden Inn standards Benefits Competitive hourly wage with opportunities for growth within Hilton Health, dental, and vision insurance 401(k) retirement plan Paid time off and holiday pay Hilton Team Member Travel Program, offering discounted stays at Hilton properties worldwide Comprehensive training programs and career development opportunities
    $36k-47k yearly est. 13d ago
  • Bartender - Rooftop Bar

    Marriott International 4.6company rating

    Marriott International job in Anaheim, CA

    Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $26k-39k yearly est. 10d ago
  • Banquet Manager - Zachari Dunes, A Curio Collection by Hilton

    Hilton 4.5company rating

    Oxnard, CA job

    Zacharie Dunes, A Curio Collection by Hilton is hiring a **Banquet Manager** to lead our banquet operations\. Inspired by ocean breezes and the sugary dunes that surround us, Zachari Dunes at Mandalay Beach is genuinely welcoming, effortlessly sophisticated, and authentically SoCal\. Here, under the warming glow of the California sun, find exhilarating adventures, gourmet dining, and blissful relaxation\. In this role, you will assist the Hotel Assistant General Manager in overseeing all banquet operations managing a team of 35 \- 40\. The ideal candidate will be an exceptional leader with a talent to drive innovation, foster a culture of positivity and growth, and deliver memorable guest experiences\. At least three \(3\) years of banquet leadership experience in an upscale environment is required\. **Want to learn more?** Hotel Website \(******************************************* \(******************************************* **What will I be doing?** As a Banquet Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc\. + Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection + Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward + Recruit, interview and train team members + Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping + Oversee the break down of the function room and ensure proper storage of equipment + Ensure compliance with health, safety, sanitation and alcohol awareness standards **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking\#1 World's Best Workplace by Great Place To Work & Fortune \(**************************************************************************************************** We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including: + Access to your pay when you need it through DailyPay + Medical Insurance Coverage - _for you and your family_ + Mental Health Resources + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel discount program + Supportive parental leave + Matching 401\(k\) + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education \(**************************************************************************************************************************************** Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_ + Career growth and development + Team Member Resource Groups + Recognition and rewards programs \#LI\-JP2 The annual salary range for this role is $75,000 and is based on applicable and specialized experience and location\. **Job:** _Banquets_ **Title:** _Banquet Manager \- Zachari Dunes, A Curio Collection by Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C80D_ **EOE/AA/Disabled/Veterans**
    $75k yearly 16d ago
  • Guest Experience Expert

    Marriott 4.6company rating

    Marriott job in Anaheim, CA

    **Additional Information** Pay after 90 days $28.65 per hour **Job Number** 26000526 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Anaheim Resort, 1775 S Clementine St, Anaheim, California, United States, 92802VIEW ON MAP (************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $28.15-$28.15 per hour **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $28.2-28.2 hourly 13d ago
  • Groundskeeper I

    Marriott International 4.6company rating

    Marriott International job in Newport Beach, CA

    Monitor property grounds to ensure a pleasant appearance. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions. Wash, clean, and re-fuel all equipment after use. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Remove and bag trash from all exterior trash cans. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Maintain the appearance and safety of sidewalks, driveways, cart paths, or parking lots by filling in cracks, holes, and making other repairs. Operate tractors, trucks, or utility vehicles to transport equipment and supplies. Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Support team to reach common goals. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $32k-38k yearly est. Auto-Apply 13d ago
  • Director of Finance and Accounting

    Marriott 4.6company rating

    Marriott job in Long Beach, CA

    **Additional Information** **Job Number** 25202372 **Job Category** Finance & Accounting **Location** Marriott Long Beach Downtown, 111 E Ocean Blvd, Long Beach, California, United States, 90802VIEW ON MAP (*************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $129,000 - $169,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Functions as the property's strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. **CANDIDATE PROFILE** **Education and Experience** - 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area. OR - Master's degree in Finance and Accounting or related major; no work experience required. **CORE WORK ACTIVITIES** **Engaging in Strategic Planning and Decision Making** - Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. - Analyzes information, forecasts sales against expenses and creates annual budget plans. - Compiles information, analyzes and monitors actual sales against projected sales. - Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. - Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. - Thinks creatively and practically to develop, execute and implement new business plans - Creates the annual operating budget for the property. - Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. - Implements a system of appropriate controls to manage business risks. - Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. - Analyzes financial data and market trends. - Leads the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction. - Provides on going analytical support by monitoring the operating department's actual and projected sales. - Produces accurate forecasts that enable operations to react to changes in the business. **Leading Finance & Accounting Teams** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. - Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. - Oversees internal, external and regulatory audit processes. - Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. - Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. **Anticipating and Delivering on the Needs of Key Stakeholders** - Attends meetings and communicating with the owners, understanding the priorities and strategic focus. - Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). - Advises the GM and executive committee on existing and evolving operating/financial issues. - Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. - Demonstrates an understanding of cash flow and owner priorities. - Manages communication with owners in an effective manner. - Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. - Facilitates critique meetings to review information with management team. **Developing and Maintaining Finance and Accounting Goals** - Ensures Profits and Losses are documented accurately. - Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. - Submits reports in a timely manner, ensuring delivery deadlines. - Develops and supports achievement of performance goals, budget goals, team goals, etc. - Improves profit growth in operating departments. - Reviews audit issues to ensure accuracy. **Managing Projects and Policies** - Generates and provides accurate and timely results in the form of reports, presentations, etc. - Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. - Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). - Ensures compliance with management contract and reporting requirements. - Ensures compliance with standard and local operating procedures (SOPs and LSOPs). - Ensures compliance with Standard Operating Procedures (SOPs). **Managing and Conducting Human Resource Activities** - Ensures team members are cross-trained to support successful daily operations. - Ensures property policies are administered fairly and consistently. - Ensures new hires participate in the department's orientation program. - Ensures new hires receive the appropriate new hire training to successfully perform their job. - Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. - Conduct performance review process for employees. - Participates in hiring activities as appropriate. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $129k-169k yearly 33d ago
  • Director of Purchasing

    Marriott International 4.6company rating

    Marriott International job in Anaheim, CA

    Manages the purchasing of supplies and products used at a location. Formulates an approved vendors list encompassing all categories. Purchases and approves payment of items following the correct procedures that have been established. CANDIDATE PROFILE Education and Experience * 4-year bachelor's degree in Finance and Accounting or related major; or a minimum of 4 years' experience in Purchasing or a related field. CORE WORK ACTIVITIES Managing Work, Projects, and Policies * Generates and provides accurate and timely results in the form of reports, presentations, etc. * Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. * Ensures compliance with all brand established systems and procedures. * Creates a Purchase Requisition/Purchase Order System for the property and ensures employees are trained on this system. * Conducts inventories. * Ensures accurate administration of all invoices and adheres to proper bookkeeping procedures. * Maintains operations by developing policies and procedures. * Ensures compliance with all applicable laws and regulations. * Ensures inspection of all deliveries to verify accuracy and quality of product. * Ensures compliance with food handling and sanitation standards. * Implements and enforces all control procedures for property goods entering through the purchasing/receiving areas. * Ensures staff is properly trained regarding procedures, sanitation, equipment handling and chemical usage. * Ensures compliance with sanitary procedures. * Maintains inventory controls for proper levels, dating, rotation, requisitions etc. Leading Purchasing Operations * Supervises operations of Purchasing Department. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Ensures employees understand expectations and parameters. * Communicates performance expectations in accordance with job descriptions for each position. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Solicits employee feedback and uses an "open door policy." * Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. * Reviews employee satisfaction results to identify and address employee problems or concerns. * Ensures property policies are administered fairly and consistently. Demonstrating and Applying Accounting Knowledge * Demonstrates knowledge of job-relevant issues, products, systems, and processes. * Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. * Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. * Keeps up-to-date technically and applying new knowledge to your job. * Demonstrates knowledge of budgets, operating statements and payroll progress reports as needed to maintain financial management of the department. Maintaining Finance and Accounting Goals * Submits reports in a timely manner, ensuring delivery deadlines. * Ensures profits and losses are documented accurately. * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. * Manages to achieve or exceed budgeted goals. * Manages department's controllable expenses to achieve or exceed budgeted goals. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Empowers employees to provide excellent customer service. * Keeps departments informed by confirming and clarifying purchase orders or contracts. * Analyzes information and evaluates results to choose the best solution and solve problems. * Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $83k-133k yearly est. 4d ago

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