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Marriott International jobs in Miami, FL - 720 jobs

  • Event Operations Manager

    Marriott International 4.6company rating

    Marriott International job in Miami Beach, FL

    Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations * Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props). * Applies knowledge of all laws, as they relate to an event. * Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. * Adheres to and reinforces all standards, policies, and procedures. * Maintains established sanitation levels. * Manages departmental inventories and maintains equipment. * Schedules Event Services staff to forecast and service standards, while maximizing profits. * Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams * Sets goals and delegates tasks to improve departmental performance. * Conducts monthly department meetings with the Banquet team. * Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. * Acts as a liaison to the kitchen staff. * Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Verifies employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities * Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures. * Observes service behaviors of employees and provides feedback to individuals. * Monitors progress and leads discussion with staff each period. * Participates in the development and implementation of corrective action plans. * Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. * Attends and participates in all pertinent meetings. Candidate must be based in Miami should their assistance is needed to support a program or event. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $26k-58k yearly est. 20d ago
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  • Group Housing Billing Coordinator

    Marriott International 4.6company rating

    Marriott International job in Miami, FL

    Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $31k-44k yearly est. 41d ago
  • Guest Room Attendant

    Hilton Miami Downtown 4.5company rating

    Miami, FL job

    ESSENTIAL DUTIES & RESPONSIBILITIES: Check housekeeping cart for supplies, stock as needed. Greet guests immediately with friendly/sincere acknowledgement. Strip dirty linens / towels and remove used amenities from room/suite. Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel Replenish linen and guest amenities. Clean balconies, if applicable. Respond to special requests by guests (such as providing extra amenities or service time requests). SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Provide customer service to guests, including information about hotel services, activities and local attractions. Assist co-workers, as requested. Perform other duties and responsibilities as assigned or SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to arrive to work on time and when scheduled. Physically able to move large objects such as: carts, large bags of linen, ironing board. Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles Ability to read and recognize room/suite numbers. Ability to communicate effectively with guests and team members verbally or in written form. Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite. Ability to follow all safety procedures/standards and able to recognize and act in emergency situations. WORK EXPERIENCE & EDUCATION REQUIREMENTS: High School graduate or equivalent preferred but not necessary 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred. No special licenses or certificates required. OTHER: Assimilate into The Hilton Family Values and culture through understanding, supporting and participating in all elements of Blue Energy. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton/Resorts World Omni, LLC is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel Grooming: All employees must maintain a neat, clean, and well-groomed appearance (specific standards available as per company's handbook).
    $21k-27k yearly est. 60d+ ago
  • Pool Attendant - Hilton Cabana Miami Beach Resort

    Hilton 4.5company rating

    Miami Beach, FL job

    Hilton Cabana Miami Beach Resort is looking for a Pool Attendant to join their team! The hotel has 231 newly renovated guest rooms overlooking the Atlantic Ocean with direct access to the beach. The Ideal candidate holds at least 2 years within customer service. Prior Pool Attendant experience a plus! Ability to work outdoors for the entire shift. Flexibility to work the required shifts. Rate of Pay\: $15.60 per hour Shift Pattern\: Full Availability - AM/PM Shifts - Primarily 7AM-3PM and 3PM-11PM (weekdays, weekends, and holidays as needed) The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Pool Attendant (Cabana Butler), you would be responsible for providing service to and for ensuring a clean, safe and fun environment for guests at the cabanas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards Greet and escort guests to their cabanas and attend to their cabana-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Ensuring guest satisfaction throughout the cabana service and preparing and delivering special amenities (fruit, scented face cloths, etc.) and services (frozen treats, etc.) Prepare and maintain the cleanliness and safety of the cabanas including, but not limited to, ensuring fully-stocked cabana amenities, cleaning ashtrays, furniture, tables and decks, conducting periodic deep cleaning Monitor use of the cabanas and equipment and address and/or report potential hazards Respond to guest inquiries and service issues in a timely, friendly and efficient manner Perform additional duties, as requested EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $15.6 hourly Auto-Apply 5d ago
  • Sales Coordinator

    Hilton Garden Inn Miami Dolphin Mall 4.5company rating

    Miami, FL job

    Join Our Team! At Hilton Garden Inn Miami, Dolphin Mall, we're seeking highly motivated individuals who thrive in a fast-paced environment. If you're passionate about delivering exceptional service, we want to hear from you! Job Purpose Support the Sales & Catering Department by detailing incoming functions, managing room block inventories, and qualifying leads. Your role will ensure smooth operations and contribute to the success of our team. Job Responsibilities Take ownership of 3rd-party extranet reservation billing and requests prior to guest arrival. Audit sales systems (STS, Delphi, etc.) to ensure accuracy, address space conflicts, and maintain space control in coordination with the department director. Handle all paperwork flowing in and out of the Sales Management Office. Maintain an organized filing system for reports and important documents. Assist with on-site catering and group events as needed, even outside of the existing posted schedule. Support the administrative office staff during any periods of absence. Communicate with staff for collecting dates, statistics, or reports, and follow up on assignments when necessary. Compose correspondence based on organizational practices, policies, and procedures at the direction of the department head. Complete special projects as assigned by the department head. Key Skills Strong adherence to brand and hotel protocols. Consistency in task performance with reliable outcomes. Proficiency in basic arithmetic. Job Requirements Excellent conversational skills to create a welcoming client experience. Bilingual in English and Spanish (required). At least one year of Hilton experience. Position Details Job Type: Hourly position Benefits Accrued vacation time Holiday pay Health Insurance Dental/ Vision/401K Discounted stays at Hilton hotels Ready to grow your career? Come and join us at Hilton Garden Inn Miami, Dolphin Mall, where providing exceptional service is at the heart of everything we do!
    $29k-41k yearly est. 20d ago
  • Event Planning Manager |Benefits Include: Medical, Dental, and Vision, Paid Vacation, and MANY MORE!

    Hyatt Hotels Corp 4.6company rating

    Miami, FL job

    At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care. Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science. The Event Planning Manager's primary focus is servicing/upselling Sales bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include but are not limited to: administering the Sales agreement, coordinating/detailing all Meeting, Food and Beverage events, collaborating on A/V needs, managing room blocks, billing instructions, and final review. Event Planning Managers are responsible for the smooth execution of all events, in conjunction with the Event Services Team. We Offer Excellent Benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Prescription, Dental and Vision Insurance * 401K with company match * Paid Vacation, sick days, new child leave, and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Free colleague meals during shift * Employee Stock Purchase Plan * Discounts at various retailers - Apple. AT&T, Verizon, Headspace and many more Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
    $42k-64k yearly est. 7d ago
  • Steward/Dishwasher | Benefits Include: Paid Vacation, Complimentary Nights Stay, and MANY MORE!

    Hyatt Hotels Corp 4.6company rating

    Miami, FL job

    At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull, and push a moderate amount of weight. This is a fast-paced position that will involve constant customer interaction. We Offer Excellent Benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Prescription, Dental, and Vision Insurance * 401K with company match * Paid Vacation, sick days, new child leave, and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Free colleague meals during shift * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
    $19k-29k yearly est. 12d ago
  • Handy Person (All Shifts including Overnight)

    Hilton Miami Downtown 4.5company rating

    Miami, FL job

    ESSENTIAL DUTIES & RESPONSIBILITIES: Minor plumbing repairs or maintenance on faucets, lavatories, water closets, and valves Replace flush valves and faucet seats or washers and shower valves or heads as required Pull toilets and replace wax rings and grouting as required Troubleshoot and repairs minor telephone and internet problems as required Troubleshoot and repairs problems with electronic door locks and safes Repair minor carpet tears and burns as required & wall paper repairs Replace light bulbs and repairs minor lighting problems Replace pulls and knobs and aligns drawers, repairs other minor problems on cabinets and furniture. Clean and / or replaces air conditioning filters. Repair minor problems with doors. Painting and pressure cleaning assigned areas. Grounds Maintenance. Perform preventative maintenance tasks as assigned Perform any other general building maintenance tasks as assigned Attend department meetings. May be required to work nights, weekends and holidays. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the Building/complex when needed to assist operations to perform job duties not necessarily contained in this job description. While performing the duties of this position, the employee is regularly required to stand, and use hands to perform mechanical maintenance tasks, handle or feel objects, tools, and controls. The employee is frequently required to walk and reach with hands and arms and to climb on scaffolds and ladders. The employee is frequently required to lift and/or move up to 50 lbs., and to move objects up to 100 lbs. Ability to listen effectively and comprehend the English language to understand and obtain instructions and information. Ability to see and hear in order to observe and detect signs of emergencies. Able to stand for long period of times WORK EXPERIENCE & EDUCATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent. General mechanical aptitude and at least one (1) year of proven building maintenance experience or construction experience is required. Communication: Good verbal skills, some computer knowledge.
    $20k-28k yearly est. 8d ago
  • Busperson, Ilios - Beach House Fort Lauderdale, A Hilton Resort

    Hilton 4.5company rating

    Fort Lauderdale, FL job

    EOE/AA/Disabled/Veterans The beautiful Beach House Fort Lauderdale, A Hilton Resort is looking for a Busperson to join their Food and Beverage team at Ilios! This stunning 374 room hotel is located three miles from Las Olas Boulevard's vibrant restaurants and shops, offers a full-service spa, multiple dining options and also boasts an outdoor pool and private cabanas. The ideal candidates have a flexible schedule, experience in customer service, and has a passion for hospitality. Shift Pattern\: Open availability - 7am - 4pm Pay: $15 per hour The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $15 hourly Auto-Apply 29d ago
  • Communications Operator - GALLERYone DoubleTree Suites by Hilton

    Hilton Worldwide 4.5company rating

    Fort Lauderdale, FL job

    The beautiful GALLERYone, a DoubleTree Suites by Hilton is seeking a full-time Communications Operator to join their Guest Services team! This 231-room property is located on the intracoastal waterway, less than a five-minute walk from Galleria Fort Lauderdale and a half mile from the beach! The ideal candidate for this position will possess three years guest/customer facing experience in a similar role that utilizes a multi-line telephone (administration, call center, reception, hosting, etc.)! Shift Pattern: candidates should be available to work both AM and PM shifts as needed, any day of the week/weekends/holidays as needed Pay Rate: $19.00 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner * Provide information and demonstrate knowledge of all hotel facilities and services * Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations * Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling * Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $19 hourly 19d ago
  • Director of Front Office - $85,000- $95,000

    Hyatt Hotels Corp 4.6company rating

    Miami, FL job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting a Director of Front Office to join the resort. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Salary range: $85,000- $95,000 annually Job Description: As the Director of Front Office at the Andaz Miami Beach, you will lead a dynamic team in delivering exceptional guest experiences that reflect the brand's commitment to luxury, innovation, and personalized service. This role is pivotal in shaping the first and lasting impressions of our guests, ensuring every interaction is seamless, warm, and memorable. Position Responsibilities/ Essential Functions * Responsible for short- and long-term planning and the management of Andaz Miami Beach Front Office, Front Desk, Bell Services, Communications, Valet and Guest Relations. * Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans. * Maintain guest room inventory as per guidance for the Director Revenue Management. * Ensure all operations and cash handling are adhered to as per policies and procedures. * Maintain excellent communication with the housekeeping department. * Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas. * Analyze, investigate, and resolve guest complaints. * Create expectations, lead people, manage processes, and hold people accountable for the agreed SOPs and Checklists. * Insures proper staffing levels for customer service goals. * Scheduling monthly departmental meetings. * Conduct or ensure all Training and Evaluations are completed as required by Hyatt. * Coach and counsel employees to reflect Hyatt service standards and procedures * Participate in recruitment process for Front Office. * Prepare reports concerning room occupancy, payroll expenses, and department expenses. * Mentor, motivate and teach staff to ensure success. * Plan and co-ordinate activities of Front Office Assistant Managers and line associates * Motivate team members and resolve any issues that occur on the job * Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation. * Recruit, train, and mentor a high-performing team of managers and colleagues * Ensure consistent delivery of personalized, anticipatory service * Resolve guest concerns with empathy and efficiency, maintaining high satisfaction scores. * Champion a culture of hospitality and continuous improvement. * Plan and co-ordinate activities of Event supervisors and line associates * Leads the participation in Colleague Experience Survey and completion with the execution of CES Action Plans. * Control all expenditures relating to Front Office, including labour, guest room supplies, and equipment. * Complete various additional tasks and assignments as needed or requested by Resort Manager
    $85k-95k yearly 12d ago
  • Residence Concierge

    Marriott Hotels Resorts 4.6company rating

    Marriott Hotels Resorts job in Bal Harbour, FL

    Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $27k-46k yearly est. Auto-Apply 16d ago
  • Breakfast Cook - Beach House Fort Lauderdale, A Hilton Resort

    Hilton 4.5company rating

    Fort Lauderdale, FL job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Beach House Fort Lauderdale, A Hilton Resort is looking for a Line Cook to join our culinary team! The role will be supporting a la carte breakfast service. The ideal candidate has at least 2-3 years of culinary experience working breakfast service in a high volume restaurant. Hotel background is preferred, but not required. Shift Pattern: typical shifts are 5am-1pm or 6am-2pm, weekend/holiday availability required Pay Rate\: $19 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare food items according to designated recipes and quality standards Maintain cleanliness and comply with food sanitation standards at all times Manage guest orders in a friendly, timely and efficient manner Ensure knowledge of menu and all food products Stock and maintain designated food station(s) Visually inspect all food sent from the kitchen Practice correct food handling and food storage procedures according to federal, state, local and company regulations Prepare requisitions for supplies and food items, as needed
    $19 hourly Auto-Apply 25d ago
  • Bellperson - Beach House Fort Lauderdale, A Hilton Resort

    Hilton 4.5company rating

    Fort Lauderdale, FL job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Beach House Fort Lauderdale, A Hilton Resort is looking for a Bellperson to join the team! This stunning 374 room hotel is located three miles from Las Olas Boulevard's vibrant restaurants and shops! Our 10+ team members report to the Assistant Director of Front Office. The ideal candidate holds 1+ years' experience working as a bellperson within hospitality. Strong customer service experience preferred. Ability to work the required shifts. Shift Pattern\: PM Shift (Weekdays, weekends, holidays as needed). Pay Rate\: $10.98 per hour plus tips The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment EOE/AA/Disabled/Veterans
    $11 hourly Auto-Apply 15d ago
  • Night Auditor - Hilton Cabana Miami Beach Resort

    Hilton 4.5company rating

    Miami Beach, FL job

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Cabana Miami Beach Resort is looking for a full-time Night Auditor to join their Front Office team! The hotel has 231 newly renovated guest rooms overlooking the Atlantic Ocean with direct access to the beach. The Ideal candidate holds a hotel front desk background. Night auditor experience is highly preferred. Seeking someone who is personable and detail oriented. OnQ proficiency is a plus. Shift Pattern\: 11pm-7am (weekdays, weekends, holidays as needed) Pay Range\: $19.00 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage Ensure credit card system reconciles to daily transaction lists Schedule, assign daily work, inform and train team members Monitor, observe and assist in evaluating team member performance
    $19 hourly Auto-Apply 6d ago
  • Residential Experience Expert/PBX

    Marriott International 4.6company rating

    Marriott International job in Sunny Isles Beach, FL

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None MIRJ At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $27k-44k yearly est. 30d ago
  • Revenue Manager - Conrad Fort Lauderdale Beach

    Hilton Worldwide 4.5company rating

    Fort Lauderdale, FL job

    Conrad Fort Lauderdale Beach is looking for a Revenue Manager to join their amazing Team! This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6th floor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets. This includes a restaurant, pool side grill, cocktail lounge, marketplace, and in-room dining. In this role as Revenue Manager, you will strategically manage group and transient business thresholds to optimize demand and availability. The ideal candidate will have strong analytical skills, experience with revenue management systems, and a deep understanding of the hospitality industry. As a key member of the revenue management team, you will be responsible for developing and executing pricing strategies, managing inventory, and analyzing market trends to drive profitability and growth. The ideal candidate will have great analytical skills, have a passion to grow in the revenue field and have knowledge of ONQ system. Want to learn more? Hotel Website, Instagram, Facebook What will I be doing? As the Revenue Manager, you will supply critical analysis on the effect of short-range decisions effecting occupancy, average rate and rooms profit goals within the current 53-week (Netrez/OnQ PMS) period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage and maintain group and transient inventory controls: * Daily review and implementation of room accommodation and rate inventory controls in Netrez / OnQ PMS and OnQ RMS. Includes weekly implementation of roll-in controls * Ensure group inventory and cut-off dates are managed according to demand * Implement all blackout dates in Netrez / OnQ and review monthly to determine if adjustments are needed * Work with Director of Front Office to ensure that sellout strategies are in place, and OnQ PMS / Netrez are balanced daily * Ensure OnQ FMS and General Ledger are balanced daily as it relates to past actuals Develop, monitor and adjust sales and pricing strategies: * Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control * Provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment * Daily review of Delphi/DMPE reports: GRC, Backlog Report (monthly), Daily Transaction reports and Overrides report. Address concerns and action plans with Director of Sales * Develop annual transient pricing. Ensure pricing is consistent in all distribution channels (Netrez/OnQ PMS, GDS, Internet) Provide critical analysis of strategies, room statistics and demand factors: * Review end of month rooms statistics reports including FMS, Monthly Revenue Management Reports, STAR, HILSMART, Key Hotel Marketing Reports, Report of Operations, and provide critical analysis on performance vs. forecasts and results of implemented strategies * Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR * Review all tentative and definite group bookings, to ensure that they support implemented strategies * Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed * Analyze past and present trends and make recommendations for future strategies Forecasting: * Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS Competitive and Demand Analysis: * Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends * Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators * Maintain historical data on events and performance on any promotions during these demand-generating events What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1
    $53k-78k yearly est. 43d ago
  • Bartender - Coffee Bar Lounge

    Marriott International 4.6company rating

    Marriott International job in Miami Beach, FL

    Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $21k-31k yearly est. 23d ago
  • Butler

    Marriott International 4.6company rating

    Marriott International job in Bal Harbour, FL

    As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: 6-months related work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $24k-39k yearly est. Auto-Apply 20d ago
  • Group Housing Billing Coordinator

    Marriott 4.6company rating

    Marriott job in Miami, FL

    **Additional Information** **Job Number** 25200549 **Job Category** Finance & Accounting VIEW ON MAP (****************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $31k-44k yearly est. 41d ago

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