Marriott International jobs in San Antonio, TX

Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance. CANDIDATE PROFILE Education and Experience • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. Preferred • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills. CORE WORK ACTIVITIES Management of Event Operations associated with Banquets, Event Services • Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. • Leads shifts and actively participates in the servicing of events. • Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.). • Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental). • Attends pre-event/pre-convention meetings as needed to understand group needs. • Communicates critical information to the Banquet, Event Services and Event Technology teams. • Conducts room function inspections prior to each event to ensure the room is set according to specifications. • Delegates tasks to ensure room sets are "on time" and meet Event Management Standards. • Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores. • Maintains attendance log for Banquet, Event Service and Event Technology employees. • Manages departmental inventories and assets including par levels and maintenance of equipment. • Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). • Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits. • Utilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.) • Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction. • Works with Event Planning team to verify flawless delivery of events. Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards • Verifies knowledge and understanding of OSHA regulations are up to date. • Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. • Participates in the development and implementation of corrective action plans. Providing Exceptional Customer Service • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from manager as necessary. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary. • Meets and greets guests. • Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction. Assisting in Human Resource Activities • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews. • Supports training when appropriate. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Schedules employees to ensure shift coverage and meet business demands and productivity goals. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Are you passionate about hospitality and delivering exceptional guest experiences? Signia by Hilton La Cantera Resort & Spa is seeking dedicated, service\-minded individuals to join our world\-class team in beautiful San Antonio, Texas\. Located atop the rolling hills of Texas Hill Country, our resort blends luxury with nature, offering a serene escape for guests-and an inspiring place to work for team members\. As part of the Hilton family, you'll gain access to industry\-leading benefits, career growth opportunities, and the chance to be part of a dynamic team redefining the guest experience\. A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming + Change and replenish bed linens, towels and guest amenities, as needed + Perform deep cleaning tasks, as needed + Stock, maintain and transport housekeeping supply cart on a daily basis + Dispose of trash and recyclables + Respond to special guest requests in a timely, friendly and efficient manner + Perform guest turn down service, as needed **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Housekeeping and Laundry_ **Title:** _Villas Room Attendant \(Part Time\) \- Signia by Hilton at La Cantera Resort & Spa_ **Location:** _null_ **Requisition ID:** _HOT0C3EZ_ **EOE/AA/Disabled/Veterans**

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. A Hotel Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant customer interaction. Other responsibilities will include, but are not limited to, trash pick-up and disposal throughout the hotel, food running in the F&B Outlets, and attending to the employee cafeteria. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.If you would like to experience a "Day in the Life" at Hyatt, please click here (***************************************** and select "Hyatt Full Service". **Benefits include:** + Complimentary & Discounted Hyatt Hotel Rooms + Paid Time Off (PTO) + 401(k) Match + Medical, Dental, Vision Insurance after 30 Days of Employment + Tuition Reimbursement + Free Annual VIA Bus Pass/Discounted Parking + Free Meals Provided in Employee Cafeteria + Opportunities for Career Growth **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Qualifications:** + A true desire to satisfy the needs of others. + Must be able to work in a fast-paced environment and as part of a team. + Must have open availability 7 days a week. + Have a flexible schedule and be able to work mornings (as early as 4:00am), afternoons, evenings, late nights (as late as 2:30am), weekends, and holidays as needed. + Ability to stand for long periods of time and be able to lift, pull, and push a moderate amount of weight. + Prior experience washing dishes is helpful but not required. + TABC and Food Handler Certifications are required. **Primary Location:** US-TX-San Antonio **Organization:** Grand Hyatt San Antonio **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Stewarding **Req ID:** SAN034090 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

The beautiful Signia by Hilton La Cantera Resort and Spa is looking for a Sommelier to join the team! Recognized as a Michelin Guide Texas Recommended restaurant for 2024, Signature has become one of San Antonio's most exquisite and elevated dining experiences. The menu is straightforward and beguiling, featuring contemporary interpretations of classic dishes, fresher, brighter versions of traditional cuisine enlivened with unconventional Texas spirit. What are the benefits of working for Hilton?Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? Manages and oversees wine service and programs. and recommends proper wines to complement meals. Maintains daily inventory and restocks wines and supplies. Aids service team members. Ensures cleanliness and appearance of all wine accessories. Merchandises and promotes wines. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans “Be the Voice of Luxury-Craft Unforgettable Stays, One Call at a Time.” At Signia by Hilton La Cantera Resort & Spa, we don't just book rooms-we create first impressions that last a lifetime. As our Reservations Agent, you're not just answering phones; you're delivering world-class hospitality with every conversation. You'll be the friendly voice behind every perfect getaway, every spa retreat, and every special celebration. Whether it's helping guests plan a romantic weekend or assisting with group accommodations, you'll play a key role in bringing the magic of La Cantera to life-before they even arrive. What You'll Do: Serve as the first point of contact for guests making reservations Provide personalized recommendations for rooms, packages, and resort amenities Maximize occupancy and revenue through strategic upselling Communicate with internal departments to ensure smooth guest experiences Be a brand ambassador for luxury, hospitality, and excellence What We're Looking For: A passion for hospitality and creating memorable guest experiences Excellent communication skills (both spoken and written) Strong attention to detail and problem-solving abilities Prior experience in reservations or customer service preferred Knowledge of reservation systems is a plus (but we'll train the right perso

Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Benefits, Free Parking **Job Number** 25193553 **Job Category** Housekeeping & Laundry **Location** San Antonio Marriott Rivercenter on the River Walk, 101 Bowie Street, San Antonio, Texas, United States, 78205VIEW ON MAP (*************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $18.35-$18.35 per hour **POSITION SUMMARY** Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Join us at the stunning Signia by Hilton La Cantera Resort & Spa in San Antonio, TX, where world-class hospitality meets breathtaking Hill Country views. We are seeking an experienced Assistant Director of Finance to assist in leading their day-to-day finance operations! The ideal candidate has a background in hotel Accounting/Finance. A minimum of 2-3 years of management experience is preferred. We are searching for someone with strong analytical and customer service skills, to successfully work closely with each department to improve overall hotel performance. Mid/Expert Microsoft Excel skills are highly preferred. Nestled above the rolling hills and live oaks of San Antonio's Texas Hill Country, this celebrated property is being rebranded as the first Signia by Hilton resort in Texas. A comprehensive 11-month, $40 million refresh is revitalizing the resort, including renovated guest rooms, updated décor, and newly added venues. The resort features 496 guest rooms, which now include 34 boutique-style villas, and nearly 115,000 square feet of indoor/outdoor event space. A stunning golf course and luxurious spa round out this beautiful resort. Here are some perks you can enjoy when joining our team: * Career Growth & Development * The Go Hilton travel discount program * Competitive wellness benefits * Team Member Resource Group * Recognition and rewards programs * And so much more What will I be doing? As the Assistant Director of Finance, you would be responsible for assisting in the direction and administration of all financial operations of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Manage the department to include, but not limited to, managing special projects, monitoring and developing team member performance, providing supervision and professional development, scheduling, conducting counseling and evaluations, delivering recognition and reward, recruiting, interviewing and training team members * Directly oversee Accounts Receivable, Credit and Night Audit functions * Prepare budget and maintain spending controls to ensure budgetary limits are met * Prepare annual depreciation schedules for furniture, equipment, building supplies, revisions and alterations * Review and approve all ledger account reconciliations including, but not limited to, bank statements, assets liabilities and credit cards * Coordinate and review monthly financial statements for accuracy and monitor coding of cash receipts * Assist Director with internal daily audits of cash deposits, transfers and preparation for and monitoring of the capital budget * Prepare financial reports, prepare utilities and telephone accruals, monitor records of inventory and ensure compliance with all established billing and credit standards * Review and approve tax returns to ensure compliance with federal and state regulations * Monitor, approve and prepare daily payroll accounts and issue all paychecks What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Assist in coordinating the operation of all Special Events or Leisure Experience (i.e.,ICE!, Best of Florida Christmas, SummerFest, etc.) activities. Check the status of operation, lighting, AV, cleanliness, system operation and correct any aesthetic deficiencies. Follow through with training guidelines to support the direction of Special Events Manager and Assistant Managers. Monitor and assist with training for all Special Events employees. Learn and operate software systems used in events (i.e., ticketing, retail, inventory, space usage, etc.). Resolve financial, inventory, numeric discrepancies. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVITIES Managing Property Operations and Engineering Budgets • Supervises Engineering in the absence of the Director of Engineering. • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. • Maintains and operates equipment at optimum effectiveness, efficiency and safety. • Establishes and manages an effective rooms maintenance program. • Ensures compliance with all Engineering departmental policies, standards and procedures. • Manages department's controllable expenses to achieve or exceed budgeted goals. • Select and order or purchase new equipment, supplies, and furnishings. • Inspect and evaluate the physical condition of facilities in order to determine the type of work required. • Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. • Supervises the day to day operations of Engineering. Maintaining Property Standards • Maintains accurate logs and records as required. • Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Providing Exceptional Customer Service • Handles guest problems and complaints effectively. • Empowers employees to provide excellent customer service. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Managing Profitability • Helps establish priorities for total property maintenance needs. • Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Managing and Conducting Human Resources Activities • Celebrates successes and publicly recognizes the contributions of team members. • Establishes and maintains open, collaborative relationships with employees. • Ensures employees are treated fairly and equitably. • Strives to improve service performance. • Provides feedback to employees based on observation of service behaviors. • Supervises employee's ability to execute departmental and property emergency procedures. • Reviews employee satisfaction results to identify and address employee problems or concerns. • Solicits employee feedback. • Helps ensure regulatory compliance to facility regulations and safety standards. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Ensures property policies are administered fairly and consistently. The salary range for this position is $72,000 to $98,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Signia by Hilton La Cantera Resort and Spa is looking for a Banquet Houseman to join their Banquets team! Nestled high above the rolling hills and live oaks of the Texas Hill Country, Signia by Hilton La Cantera offers a serene resort experience featuring over 140,000 sq. ft. of event space, a luxury spa, outdoor pools, a kid's camp, and an 18-hole championship golf course. Guests can savor bold flavors across four restaurants and five bars, with convenient access to premier shopping, dining, Six Flags, and the San Antonio Airport. * The ideal candidate for this role has availability in the mornings from 6:30am to 2:30PM, 7 days a week, including weekends and holidays. What will I be doing? As a Banquet Set-Up Attendant, you would be responsible for setting up and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set tables and chairs to meet function specifications. * Clean meeting space including washing meeting room walls at beginning of events * Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. * Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment * Vision, dental, life and disability insurance - enrollment after 90 days of employment * Mental Health Resources * Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. * Go Hilton travel discount program: Team Member, Spouse/Domestic Partner, and Friends/family rates available! * Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Access your pay when you need it through DailyPay * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Inclusive family-building and fertility benefits * Expanded bereavement leave. * Adoption Assistance program * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Complimentary meals in the cafeteria while on shift * Complimentary parking What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-JZ1

**Additional Information** $500 Sign on Bonus (external candidate only), Clean Driving Record, Clean Driving Record **Job Number** 25188896 **Job Category** Engineering & Facilities **Location** San Antonio Marriott Rivercenter on the River Walk, 101 Bowie Street, San Antonio, Texas, United States, 78205VIEW ON MAP (*************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $31.50-$31.50 per hour **POSITION SUMMARY** Perform preventive maintenance of the major mechanical and life safety equipment at multiple properties within a geographic area or cluster. Drive from home base location to properties within area of responsibility to respond to service requests. Conduct monthly, quarterly, and annual life safety inspections, where allowed by local jurisdiction. Act as a technical resource for locations regarding corrective, preventative, and/or routine repair and maintenance procedures and techniques. Perform preventative maintenance on tools and equipment to minimize downtime. Maintain maintenance inventory and requisition parts and supplies as needed and within budgeted guidelines. Maintain a thorough log of each day's activities and problems including documenting decisions and rationale for repairs and/or recommendations for replacements of major mechanical equipment. Act as a technical resource for locations regarding corrective, preventative, and/or routine repair and maintenance procedures and techniques such as, but not limited to: HVAC/refrigeration, kitchen equipment, laundry equipment, electrical systems, boilers and hot water systems, and life safety systems. Conduct emergency work on HVAC, kitchen, laundry, or water systems outages. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Assist management in training, counseling, motivating, and coaching employees. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Three years' experience in: heating, ventilation, air conditioning, and refrigeration, electrical, mechanical, and plumbing, and pneumatic/electronic systems and controls. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Valid Driver's License Universal Chlorofluorocarbon (CFC) certification _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Are you passionate about hospitality and delivering exceptional guest experiences? Signia by Hilton La Cantera Resort & Spa is seeking dedicated, service-minded individuals to join our world-class team in beautiful San Antonio, Texas. Located atop the rolling hills of Texas Hill Country, our resort blends luxury with nature, offering a serene escape for guests-and an inspiring place to work for team members. As part of the Hilton family, you'll gain access to industry-leading benefits, career growth opportunities, and the chance to be part of a dynamic team redefining the guest experience. A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. Respond to guest inquiries and in a timely, friendly and efficient manner Provide driving and/or walking directions to guests to local destinations Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions Assist fellow team members and other departments wherever necessary to maintain positive working relationships Provide or obtain accurate information EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to in-person inquires regarding reservations, hotel information and guest concerns. Transports guests safely and courteously in the company van in a timely manner. Shift is 3:00 p.m.- Midnight ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following (other duties may be assigned): · Escorts incoming hotel guests to rooms, assists with hand luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions. · Makes guest reservations for tours, dining, rental cars, etc. · Explains features of room such as operation of heating/cooling system, radio, television, and night lock, and how to place telephone calls. · Locates guests in lobby, dining room, or other parts of hotel. · Delivers messages and runs errands. · Calls taxi or any other car service for guests upon request. · Keeps record of calls for service. · Delivers packages & suitcases. · Tidies lobby and front entrance. · Picks up guest laundry from rooms, and deliver items back to rooms after dry cleaning service delivery. · Assists with gift shop shipments, stocking shelves, and inventory, along with monitoring storeroom. · Maintains logs on vehicles for registration, oil change and maintenance, safety inspection checks · Coordinates transportation requests. · Informs front desk of whereabouts at all times. SUPERVISORY RESPONSIBILITIES - Not applicable QUALIFICATIONS To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE High school diploma or GED. Six months to one year customer service experience preferred. LANGUAGE SKILLS Must be able to communicate clearly with guests, customers, supervisors, and fellow Associates. MATHEMATICAL SKILLS Must be able to calculate amounts and apply basic addition, subtraction and multiplication. REASONING ABILITY Must be able to make appropriate judgments regarding the process of assisting guests with luggage and hotel services. CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid state CDL driver's license. Must have a good motor vehicle record. PHYSICAL DEMANDS Practice written safety standards and rules at all times. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to push/pull/lift up to 50 pounds. This position frequently requires walking, driving, reaching, and use of hands and fingers. HOURS Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any Associate may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time. View all jobs at this company

Drives revenue to achieve Hotel's topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. CANDIDATE PROFILE Education and Experience Required: • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: • 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry. CORE WORK ACTIVITIES Managing Sales Activities • Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. • Assist Property Sales Leader in identifying share shift targets. • Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales. • Manages daily Status Change reports to help close on hotel business. • May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. • Provides property support by coordination and executing property internal mining efforts to assigned hotels • Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms. • Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. • Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts. • Ensure Hotel has property lead generation program to identify new business. • Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate. • Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.). • Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.). • Conducts site inspections for customer accounts as appropriate. • Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information. • Qualifies and maintains customer's long-term business potential and refers customers to market, field, hotel or national sales office, as required. • Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb. • Leverages MI Leads for Out of Org, Non-Deployed Accounts. • Presents stakeholder hotel benefits and features based on customer needs. • Understands and utilizes all business processes written in support of the sales organization. • Utilizes negotiation skills and creative selling abilities to uncover new business. • Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. • Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition. • Communicates trends, opportunities, and market changes to appropriate parties, as needed. • Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues. • Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads. • Tracks weekly activities and relationship to revenue and room night production. • Sets day-today priorities to complete assigned responsibilities • Actively participates and contributes to Sales Strategy Meetings as appropriate. • Adjusts to significant variation in daily workload through independent prioritization. • Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. • Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. • Performs other duties as appropriate. • Building Successful Relationships • Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. • Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc). • Visits neighborhood target and local small business accounts and coordinate follow up efforts. • Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. • Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative. • Handles customer care issues and as necessary, refers them to the appropriate owner. • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services customers to obtain and grow share of the account. • Executes and supports the company's customer service standards. • Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.). • Performs other duties, as assigned, to meet business needs. Candidate must reside in San Antonio, Texas. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.