Marriott International jobs in Scottsdale, AZ - 353 jobs

**Additional Information** **Job Number** 26211202 **Job Category** Reservations **Location** JW Marriott Scottsdale Camelback Inn Resort & Spa, 5402 E Lincoln Dr, Scottsdale, Arizona, United States, 85253VIEW ON MAP (****************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Weekend Morning Hotel Server, Hilton Garden Inn Scottsdale North/Perimeter Center Join a 2025 USA Today Top Workplace Winner! Starting at $15.25 per hour plus gratuity Must be able to work Fridays, Saturdays and Sundays from 6AM-12pm Must have a minimum of 1 year of restaurant serving experience Why You'll Love Working HereThe Weekend Morning Hotel Server position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hilton Garden Inn Scottsdale North/Perimeter Center . How do I make an impact on my team? Serve up a memorable dining experience as a Weekend Morning Hotel Server, taking orders, delivering food and drinks, and ensuring every guest enjoys friendly, attentive service. Greet every guest with a friendly smile and welcoming attitude Take dining room and room service orders; communicating them to the kitchen through the point-of-sale system; follow-up directly with cooks as needed Check in frequently with guests to ensure all needs and expectations are being met Prepare checks and post payments using the point-of-sale system Remove dishware from tables/counters during the dining experience as well as at the end; take them to the kitchen for washing Clean and sanitize the service and guest areas of the restaurant as needed What does success look like in this role? Three or more months of restaurant experience Motivated to maintain excellent customer service reputation Strong oral communication and interpersonal skills Strong attention to detail Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Hilton Garden Inn Scottsdale North/Perimeter Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day - earn bonuses for going above and beyond to support team and guests Everyone Sells - earn cash for bringing in business to our properties Paid Volunteer hours - Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus - earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us?Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $15.25 per hour

is virtual/remote\*\*\*_ **Department Overview:** The Task Force Operations team, is a department dedicated to filling staffing gaps and meeting additional staffing needs across North America\. Travel is a fundamental aspect of this role, and you'll adapt to various assignments based on your expertise\. Flexibility is key as you'll occasionally take on tasks beyond your typical responsibilities to support our hotel clients effectively\. **Position Summary:** As a member of the Task Force Operations Team, you'll temporarily lead specific hotels, departments, or teams\. Collaborate with leadership and functional leads to maintain brand standards, implement effective strategies, and drive success during your assignments\. You'll ensure guest satisfaction, financial stewardship, and team member engagement while adapting to evolving scenarios\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **Key Responsibilities:** As the Assistant Director of Food & Beverage, you'll hold a central role in elevating our offerings and bolstering guest satisfaction\. Your responsibilities span a spectrum of essential tasks, including: **Staff Management:** Lead, train, supervise, and meticulously schedule food and beverage staff/management, meticulously adhering to Hilton's unwavering service standards\. **Menu Development:** Harness your culinary prowess to craft menus and develop strategies in alignment with evolving market trends\. Execute the implementation of novel menus and captivating promotional campaigns, encompassing occasions like holidays and special events\. **Operations Oversight:** Exercise a vigilant eye over food and beverage outlet operations, swiftly addressing any deviations from our stringent standards\. Routinely engage in taste tests to ensure an unwavering commitment to consistent quality\. **Guest Interaction:** Effortlessly handle guest inquiries and extend an exceptional level of service by accommodating special requests and orchestrating unique arrangements within our food and beverage outlets\. **Cross\-Department Coordination:** Foster seamless collaboration among various departments by partnering with outlet managers\. This cooperative effort includes maintaining optimal linen stock to ensure smooth operations\. **Data Analysis:** Harness the power of computer systems to perform in\-depth analyses of forecasts, costs, and revenue reports\. Skillfully leverage these insights to guide strategic decisions aimed at maximizing profitability\. Collectively, these core responsibilities underscore your pivotal role in delivering unparalleled culinary experiences, achieving operational excellence, and contributing to the ongoing success of our food and beverage operations\. **Safety Requirements:** Prioritize your safety by using provided Personal Protective Equipment \(PPE\) as needed\. **Organizational Relationships:** Supervise positions such as Restaurant Manager, Food & Beverage Manager, Beverage Manager, Banquet Manager, Banquet Beverage Manager, Executive Steward, and Room Service Manager\. **Required Skills and Abilities:** + Possess comprehensive knowledge of food and beverage operations, including service techniques and guest interaction\. + Display proficiency in mathematical calculations, including percentages\. + Engage in various physical activities such as sitting, walking, climbing stairs, bending, stooping, reaching, grasping, pushing/pulling, near and far vision, hearing, talking, smell, taste, and lifting/carrying up to 50 lbs\. + Communicate effectively in English, both verbally and in writing, to interact with guests and colleagues\. + Thrive under pressure and effectively manage stressful situations during high\-demand periods\. + Navigate moderately complex computer systems to access and input information\. + Flexibility in scheduling may be required to accommodate the hospitality industry's fluctuating demands + Experience: At least 5 years of food & beverage operations management \(preferred\)\. + Licenses/Certificates: Possess Food Service Sanitation certification\. Obtain an Alcohol Service Permit if required by the state\. CPR certification is preferred\. **Grooming/Uniforms:** Present a neat, clean, and well\-groomed appearance in accordance with Hilton's uniform guidelines\. **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, and our travel discount\. The annual salary range for this role is $100,000 \- $120,000 and is determined based on applicable and specialized experience and location\.\#LI\-REMOTE **Job:** _Human Resources_ **Title:** _Assistant Director of Food and Beverage \- Task Force Operations Team_ **Location:** _null_ **Requisition ID:** _COR015JL_ **EOE/AA/Disabled/Veterans**

The Hotel: Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage-beckoning travelers to deeply connect with the illuminating essence of our surroundings. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Benefits & Perks * Opportunities to work around the world with Hyatt Hotels and Resorts * Discounted & Complimentary Hotel Room Nights * Enjoy free employee meals in our employee dining hall * Free covered parking * Medical Dental and Vision Insurance (Full-time colleagues) * Retirement savings plan * Excellent training and professional development * Tuition/Wellness reimbursement, up to $1,000 a year! * Employee Stock Purchase plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more Roles and Responsibilities include but are not limited to: Starting rate: $21.00 per hour A General Maintenance will be responsible primarily for general maintenance and repairs in guest rooms, meeting spaces, and front of house areas. Guest room and public area entry-level preventative maintenance are included. A General maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skill and experience in these areas. Good communication skills are also required. Key Responsibilities: Guest Request * Respond promptly to guest maintenance requests to minimize impact on the guest experience. * Diagnose and resolve issues in guest rooms efficiently, ensuring repairs meet quality and safety standards. * Communicate effectively with guests when necessary to provide updates or clarify service details. * Collaborate closely with the Rooms Division team to prioritize and complete requests in a timely manner. * Follow all safety protocols and maintain a professional demeanor while working in guest areas. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Transport clubs to/from guest vehicles and/or group buses. Pick up and drop off guest golf bags at bag drop. Provide directions to golfers to golf-related areas. Assist golfers with carts and equipment. Distribute score cards and pencils to golfers. Remove golf carts from storage area and stage for play. Remove rental clubs for use by guests, and clean and store after use. Store, clean, tag, and organize guest clubs in bag room storage. Clean, detail, restock golf carts after each use. Document any golf cart damage and deficiency for mechanic's review. Maintain cleanliness of golf-related areas. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Setup/reset/break down practice stations. Pick up/wash balls from practice facility. Ensure the security of all golf equipment in storage. Notify manager/supervisor of any important issues as necessary. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience * High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations * Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. * Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. * Adheres to all standards, policies, and procedures. * Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. * Manages group room blocks and meeting space for average to large-sized assigned groups. * Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. * Uses his/her judgment to integrate current trends in event management and event design. * Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). * Participates in customer site inspections and assists with the sales process as necessary. * Performs other duties as assigned to meet business needs. * Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Empowers employees to provide excellent customer service. * Sets a positive example for guest relations. * Coordinates and communicates event details both verbally and in writing to the customer and property operations. * Makes presence known to customer at all times during this process. * Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. * Follows up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the customer experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Interacts with guests to obtain feedback on product quality and service levels. * Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams * Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. * Leads formal pre-event and post-event meetings for average to large-sized assigned groups. * Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function * Assists in the sales process and revenue forecasting for customer groups. * Up-sells products and services throughout the event process. * Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities * Reviews comment cards and guest satisfaction results with employees. * Observes service behaviors of employees and provides feedback to individuals and/or managers. * Assists in the development and implementation of corrective action plans. * Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. * Works with the property staff and customers to address operational challenges associated with his/her group. * Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

is virtual/remote \(US Based\)\*\*\*_ As a Senior Leisure Sales Manager, you will support the efforts to drive revenues as it pertains to Consortia and Wholesale\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Manage the Leisure Consortia and Wholesale Accounts\. + Travel on sales missions, focused on Key feeder markets\. + Attend Luxury Tradeshows that have the greatest impact on sales\. + Work with DOSM to strategize priorities to drive leisure sales revenues\. + Site Inspections when on Property\. + Host FAMs when on property\. + Marketing initiatives with each Consortia\. **How you will collaborate with others:** + Support the front desk and reservations with updates on Promotions and Special Offers\. + Work with the Property Sales Team\- to strategize new ideas to drive room revenue\. + Work with Hilton Worldwide Sales on collaborations to drive leisure sales\. **What you will take ownership of:** + Achieve the Consortia and WS Sales Budget\. + Connect with Travel Advisors and ensure their requests are being handled effectively\. + Cultivate strong relationships for the benefit of the hotel\. + Curate FAMs onsite\. + Strategize all leisure sales initiatives with DOSM and DORM\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of work experience in luxury leisure sales + Luxury Resort experience + Luxury Consortia experience + Travel up to 50% of the year **It would be useful if you have:** + Bilingual in English and Spanish \(written and spoken proficiency\) + Experience in Latin America + Prior experience working from US, supporting a property team in another region **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $80,000 \- $110,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\) consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Senior Leisure Sales Manager_ **Location:** _null_ **Requisition ID:** _COR015JQ_ **EOE/AA/Disabled/Veterans**

Starting Rate: $15.50/hour plus tips Full-Time role (up to 40 hours/week) The Role (includes, but not limited to): * Respond promptly to guest requests and service needs * Assist with luggage upon guest arrival, departure, and room moves * Deliver amenities, packages, and items to guest rooms * Provide friendly, professional service and basic resort information * Work collaboratively with Front Desk, Housekeeping, and other departments * Maintain cleanliness and organization of service and storage areas Guest Request Attendants must have Full-Time/Open availability and be able to work a flexible schedule, including weekends and holidays, when needed. The Hotel A member of Historic Hotels of America, Royal Palms Resort and Spa is a AAA Four Diamond resort located at the foot of majestic Camelback Mountain. Combining the graciousness and sophistication of a Mediterranean villa with the intimacy and privacy of a secluded retreat, Royal Palms offers 119 custom-appointed guestrooms, regal Spanish Colonial architecture, more than 20,000 square feet of estate-like meeting space, Tuscan-style gardens, exquisite tapestries, various antique décor, and stone fireplaces throughout. Designed around the original 1930s historic private mansion, Royal Palms is home to the award-winning T. Cook's restaurant, the Mix Up Bar, Forbes Four Star Alvadora Spa, a Mother-of-Pearl-tiled swimming pool with private cabanas.

**Additional Information** Safety Coordinator, Prior Relevant Experience Preferred **Job Number** 26207126 **Job Category** Loss Prevention & Security **Location** The Phoenician a Luxury Collection Resort Scottsdale, 6000 E Camelback Rd, Scottsdale, Arizona, United States, 85251VIEW ON MAP (******************************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Observe and monitor pace of play of golfers to ensure they maintain position on golf course. Notify manager/supervisor of any important issues as necessary. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Maintain flow of traffic on golf course by driving around the course on golf cart. Check golfer receipts and start play. Distribute score cards and pencils to golfers. Escort non-registered individuals off course. Assist in starting special events and in leading groups to their respective holes. Remove debris from golf course grounds to maintain cleanliness of course. Answer golfer questions about course, such as game rules, course length, amenities, course conditions, chemicals used on course, and cart rules. Set up sponsor signs on golf course grounds before a tournament. Provide directions to golfers to golf-related areas. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others, and support team to reach common goals. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Resort: Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage-beckoning travelers to deeply connect with the illuminating essence of our surroundings. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Benefits & Perks * Opportunities to work around the world with Hyatt Hotels and Resorts * Discounted & Complimentary Hotel Room Nights * Enjoy free employee meals in our employee dining hall * Free covered parking * Medical Dental and Vision Insurance (Full-time colleagues) * Retirement savings plan * Excellent training and professional development * Tuition/Wellness reimbursement, up to $1,000 a year! * Employee Stock Purchase plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more Roles and Responsibilities include but are not limited to: Starts at $19.00 plus Overnight Shift Differential. (3) 10 Hours Shifts 9:00pm - 7:00am, Thursday - Saturday Night Audit Associates are responsible for the guest registration process and communication of resort services and promotions during the overnight shift. The highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries, checking guests in/out, room service orders, etc. If you have worked at other Hotels as a front desk clerk or have interest in resort clerk positions, we'd love to hear from you!

**Additional Information** **Job Number** 26211090 **Job Category** Food and Beverage & Culinary **Location** Scottsdale Marriott Old Town, 7325 E 3rd Ave, Scottsdale, Arizona, United States, 85251VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 26210400 **Job Category** Administrative **Location** W Scottsdale, 7277 E Camelback Rd, Scottsdale, Arizona, United States, 85251VIEW ON MAP (***************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Canyon Suites, Related work experience required, luxury property experience preferred **Job Number** 25199566 **Job Category** Rooms & Guest Services Operations **Location** The Phoenician a Luxury Collection Resort Scottsdale, 6000 E Camelback Rd, Scottsdale, Arizona, United States, 85251VIEW ON MAP (******************************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Manages and supervises all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. Directs and works with the supervisory team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Spa Operations and Budgets • Directs and works with the supervisory team and hourly employees to successfully execute all spa operations. • Selects vendors for spa retail operations and managing contract agreements. • Manages retail product research, product selection and purchasing, product display. • Manages supply inventories and purchasing control, including uniforms. • Monitors the spa's actual and projected sales to verify revenue goals are met or exceeded. • Maintains cleanliness of spa and related areas and equipment. • Manages and supervises all areas of the spa, including its programs, services, hours of operation, facilities and staff. • Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. • Strives to maximize the financial performance of the department Managing Spa Sales and Marketing Strategy • Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation. • Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events. • Verifiess spa services are included in all property-related marketing and advertising. • Identifies and recommending new products and product enhancements to remain competitive in the market. Managing Spa Revenue Management Strategy • Monitors and Manages the payroll function in conjunction with the supervisory staff. • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. • Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service • Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Strives to improve service performance. Conducting Human Resources Activities • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results. • Interviews and hires supervisory and hourly employees with the appropriate skills to meet the business needs of the operation. • Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Administers the performance appraisal process for direct report supervisors. • Develops business goals and creates appropriate development plans. • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. • Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results. • Celebrates successes and publicly recognizes the contributions of team members. • Strives to continually improve employee satisfaction. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Valid State Esthetician License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.