Room Service Attendant - FT
Marriott International, Inc. job in Bellevue, WA
Additional Information Job Number25194361 Job CategoryFood and Beverage & Culinary ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $16.99-$16.99 per hour
Tip Eligible: Y
POSITION SUMMARY
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.03847 PTO balance for every hour worked and be eligible to receive minimum of 7 holidays annually.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Service Support Expert
Marriott International, Inc. job in Redmond, WA
Additional Information Job Number25194330 Job CategoryFood and Beverage & Culinary LocationSeattle Marriott Redmond, 7401 164th Ave NE, Redmond, Washington, United States, 98052VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $19.74-$19.74 per hour
POSITION SUMMARY
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Full-time Applicants Only: Employees will accrue paid sick leave, 0.02116 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.
Washington Part-time Applicants Only: Employees will accrue paid sick leave and be eligible to receive a minimum of 7 holidays annually.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Chef Tournant - FT
Marriott International, Inc. job in Bellevue, WA
Additional Information Job Number25194362 Job CategoryFood and Beverage & Culinary ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $30.40-$30.40 per hour
POSITION SUMMARY
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.03847 PTO balance for every hour worked and be eligible to receive minimum of 7 holidays annually.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Shuttle Driver / Bellperson - DoubleTree by Hilton Hotel Seattle Airport
Seattle, WA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The DoubleTree by Hilton Hotel Seattle Airport is looking for Shuttle Driver/Bell eprson to join the Guest Services team.
The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space.
Be part of a team that promotes friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers free meal while on shift, free parking, and uniforms.
The ideal candidate will have a minimum one-year customer service experience, schedule flexibility including overnight shifts. Candidate is required to possess CDL, license class B with passenger endorsement within the first 2 months of hire. Partial cost will be reimbursed by hotel.
Shift pattern\: Full availability including overnights, weekends and holidays
Hourly Pay\: Starting probationary rate will be $20.89 and after 90 days, rate will be $23.21
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage - for you and your family
Vision, Dental, Life and Disability Insurance
Mental Health Resources
Sick Pay - 1 hour earned for every 40 hours worked
Vacation - 40 hours awarded after first year of employment
Go Hilton travel discount program\: 100 nights of discounted travel per calendar year
401(k) plan
Pension plan - Hilton contributes $1.29 per hour you work
Access to your pay when you need it through DailyPay
Complimentary Duty Meals served in our Team Member Restaurant
Employee Assistant Program
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
What will I be doing?
A Shuttle Driver / Bell person is responsible for transporting customers to/from the DoubleTree Seattle Airport utilizing company provided vehicles as well as assisting customers with the transferring and storing of luggage and responding to the guests' requests in the hotel's continuing effort to deliver outstanding guest services and financial profitability.
Drive property-designated vehicles to transport guests to and from local airport
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and features
Respond to guest inquires and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Ensure messages and faxes are regularly delivered throughout the day
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Assist in the maintenance, appearance and functionality of equipment
EOE/AA/Disabled/Veterans
Auto-ApplyOvernight Security Officer - DoubleTree by Hilton Hotel Seattle Airport
Seattle, WA job
DoubleTree by Hilton Hotel Seattle Airport \(************************************************************************************************************************************************************************* looking for Security Officers to join the Security Team\! Located next to Seattle\-Tacoma International Airport with The Link Light Rail station two blocks from our door\. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space\. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE\!
Join us and see why Hilton is ranked the best hospitality brand to work for\!
**Shift Pattern:** Overnight 10:00pm - 6:30am
**Pay Rate:** $24\.00
**The ideal candidate will have:**
+ 2 years hotel security experience\.
+ Proven quality\-tenured customer service experience\.
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Medical Insurance Coverage
+ Vision, dental, life and disability insurance
+ Mental Health Resources
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave program
+ Go Hilton travel discount program
+ 401\(k\) plan
+ Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Access your pay when you need it through DailyPay
_ \* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. _
**What will I be doing?**
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions\.
+ Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property\.
+ Promote safe work practices\.
+ Initiates preliminary investigations into incidents, as needed\.
+ Write reports and ensure accuracy of necessary documentation, as needed\.
+ Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline\.
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\!
\#LI:BV1
**Job:** _Security and Loss Prevention_
**Title:** _Overnight Security Officer \- DoubleTree by Hilton Hotel Seattle Airport_
**Location:** _null_
**Requisition ID:** _HOT0C570_
**EOE/AA/Disabled/Veterans**
Human Resources Coordinator - Temporary (Maternity Leave)
Renton, WA job
Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.
Job Overview:
* Seeking an HR Coordinator to assist to cover upcoming Maternity Leave*
Schedule: January-March Part Time (Tuesday-Thursday 8:30am-5:00pm); April - August Full Time - (M-F 8:30am-5:00pm)
The Human Resources Coordinator will assist with:
* Greeting all visitors, employees and applicants
* Maintaining the day-to-day administrative function of a highly active Human Resources office.
* They will be able to understand and speak to hotel policies and enforcement.
Responsibilities will include, but not limited to:
* Answering incoming calls and directing to the appropriate department
* Walk-in inquiries and responding to email inquiries
* Coordination of employee relations events to include assisting the HR Manager/Director with community outreach initiatives.
* Ownership of the onboarding process to include conducting new hire orientation and processing new hire paperwork.
* Assisting with password resets
* Maintaining digital employment files
* Ownership of hotel compliance training assignments/certifications/food & alcohol permit auditing.
* Maintaining cleanliness and organization of the HR office
* Other administrative actions as required by HR Manager, Director of Human Resources, or Leadership Committee Members
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Wage Information:
The salary range for this position is $21.57 to $28.04. The starting hourly rate for this role is $21.57. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.
Director of Sales and Marketing - Hilton Motif Seattle
Seattle, WA job
The Hilton Motif Seattle is looking for a dynamic Director of Sales & Marketing!
Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city's finest restaurants, shopping, entertainment venues museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms.
What will I be doing?
The primary responsibilities of the Director of Sales & Marketing are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process.
As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Business processes should be designed to impact all revenue streams, including a deliberate focus on Rooms, Catering, Events and Marketing. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance.
This includes, but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
Strategy
Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on property leaders and regional support.
Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves.
Directly accountable for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient.
Work with Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies.
Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets.
Develop and execute departmental expense budget and forecasts
Develop and maintain detailed and real time knowledge of all competitor and market activity
Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership
Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies.
Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis.
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales and marketing roles.
Lead, engage, and develop team members, including ongoing performance development and Career Development Plans.
Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Marketing
Facilitate and lead in a culture that is aligned with Hilton's Inclusion and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations
Own performance and commercial activity reporting for the hotels (i.e., performance status communication and response plans).
In concert with AVPs, Regional Commercial Director and General Manager, present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses).
Liaise with Hilton Worldwide Sales, regional support and brand teams.
Build strong relationships with CVB, community influencers and 3rd party travel partners.
High level of engagement with customers from all sales segments
Support of team's high impact site visits and pre-convention meetings
Support of sales managers sales travel into feeder markets
Sales
Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site catering. Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies
Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.
Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events.
EOE/AA/Disabled/Veterans
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum of five (5) Years of Hotel Sales, Catering or Marketing Experience.
Management Experience (type)\: Director
Four-year college degree preferred
Minimum Years of Leadership Experience in a Full Service Hotel\: 2 plus
Additional Requirements (i.e., % of travel time, etc.)\: Ability to travel on short notice and adaptable to schedule changes.
Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred.
Highly professional presentations and communication (oral and written) skills.
Proficiency with standard Microsoft Office.
Ability to perform critical analysis.
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development.
Experience in large matrix organizations
Ability to speak multiple languages
Multiple Brand experience
Hilton software programs preferred
The annual salary range for this role is $160,000--$180,000 and is based on applicable, specialized experience and location.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Hospitality Workplace in the World!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage -
for you and your family
.
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) - you will accrue 18 days/144 hours in the first year
Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).
Go Hilton travel discount program\: 110 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through
DailyPay
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Complimentary meals in the cafeteria while on shift
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.
Auto-ApplyHousekeeping Supervisor - DoubleTree by Hilton Hotel Seattle Airport
Seattle, WA job
EOE/AA/Disabled/Veterans
The DoubleTree By Hilton SEATAC Airport is looking for Housekeeping Supervisor to join the team.
The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space.
The ideal candidate for this role will possess:
A minimum of 6 months Housekeeping Supervisory experience.
Basic computer skills in Microsoft Word and Excel, and have the ability to navigate through the Internet
The ability to bend, stoop, walk and lift up to 50 lbs. and push/pull up to 100 lbs.
Open availability to work different shifts including weekends and/or holidays and work a full shift (8 hours) walking/standing.
The ability to operate office machines including a computer (MS Office), fax, copier, and telephone
Shift Pattern: Full-Time subject to occupancy & seniority
Hourly Rate: $24.44 per hour
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage - for you and your family.
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) - you can accrue up to 18 days in your first year
Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).
Go Hilton travel discount program\: 110 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Other Compensation
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Complimentary meals in the Team Member Restaurant while on shift
Complimentary use of on-site fitness facility outside of working time
Monthly reimbursement of up to $100 for public transportation for the purpose of commuting to work.
Leadership Front Office Upselling Incentive Program - Commission based program paid out monthly and is based on team members' upsell generated revenue. Revenue is calculated as time of guest check-out. Upsell revenue currently includes\: room type upgrades, early check-in fee, late check out fees and late cancellation fees. Commission is calculated as a percentage of revenue generated provided team meets sales goal and leadership team fulfills objectives.
Hilton Honors Incentive program paid out monthly and is based on signing up non-members for our loyalty program, earning $5 per enrollment.
What will I be doing?
As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
Assess inventory of, assign for cleaning and inspect rooms
Verify and report status and/or discrepancies of rooms
Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
Perform Room Attendant and/or Houseperson duties, as needed
Assist in performance evaluations of Room Attendants and Housepersons, as needed
Respond to special guest requests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This is a nonexempt position and the hourly pay range for this role is $33 - $34 per hour and is based on applicable and specialized experience and location.
Auto-ApplyFront Office Supervisor - Hilton Motif Seattle
Seattle, WA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Hospitality Company To Work For in the World.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage - for you and your family
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) - you will accrue up to 18 days/144 hours in your first year
Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).
Go Hilton travel discount program\: 110 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Other Compensation
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Front Office Upselling Incentive Program - Commission based program paid out monthly and is based on upsell generated revenue. Revenue is calculated at time of guest check-out. Upsell revenue includes room type upgrades, early check-in fee, and late check out fees. Eligible for up to 15% commission pay out.
Complimentary meals in the cafeteria while on shift
Commuter Benefit - Unlimited city and county public transit for only $18/mo.
EOE/AA/Disabled/Veterans
The Hilton Motif Seattle is looking for a talented Front Office Supervisor to join their dynamic team!
Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city's finest restaurants, shopping, entertainment venues, museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms.
Come join the Hilton Motif Team, where you will find an award-winning culture that our Team Members love being a part of. From a friendly workplace to competitive health benefits along with career growth opportunities and our Go Hilton travel discount program and complimentary meals while on shift. We know that you will love being a part of the Hilton Motif Seattle team!
The ideal candidate should possess:
A minimum of 2 years of front desk experience
At least 3 years of supervisory experience
A strong passion for delivering memorable guest experiences
Enthusiasm for developing others through training, leadership, and engagement
Shifts pattern\: full availability, weekends and holiday required
The hourly rate for this position is from $27.00 -$28.00 and is based on applicable and specialized experience and location.
What will I be doing?
As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability
Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Schedule, assign daily work, lead pre-shift meetings, inform and train team members
Monitor, observe and assist in evaluating team member performance
Monitor lobby traffic and adjust staffing accordingly
Auto-ApplyBreakfast Restaurant Server - Hilton Garden Inn Seattle Airport
Seattle, WA job
Job Description
Join Legacy Hospitality as a Breakfast Restaurant Server, where every day brings new opportunities to engage with guests from around the world. As an empathetic and authentic member of our team, you'll create memorable dining experiences that showcase our commitment to excellence in service. Your compassionate approach will ensure that each guest feels valued and respected throughout their visit.
We offer competitive hourly pay, with opportunities for tips to further increase your earning potential. Your energetic and caring personality will shine as you deliver exceptional service and build lasting connections with our diverse clientele. Show us your passion for hospitality - apply today!
You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and Employee Discounts. Elevate your career in hospitality.
Hello, we're Legacy Hospitality Inc
Where hospitality has heart.
At Legacy, we believe hospitality isn't just a service, it's a feeling. It's where genuine care meets thoughtful attention, creating a welcoming environment for everyone we interact with. This philosophy forms the core of our company culture, where hospitality has heart.
C - Compassionate
A - Authentic
R - Respectful
E - Empathetic
By fostering a culture of hospitality with heart, we create a thriving environment where our team members feel valued and empowered, and our guests feel welcome, cared for, and eager to return.
Make a difference as a breakfast Restaurant Server
As a Breakfast Restaurant Server, you will engage with guests in a respectful and attentive manner, sharing your authentic enthusiasm for our menu offerings. Your empathetic nature will guide you in understanding and accommodating guests' needs, ensuring a memorable dining experience for each individual. You'll work in a fast-paced environment, requiring your energetic presence and ability to multitask effectively.
By showcasing your compassionate approach, you'll help create a welcoming atmosphere for guests, embodying our culture of care and engagement. Training will be provided to help you excel in your role, setting you up for success in delivering exceptional service each day. Join us and be a part of something special.
What you need to be successful
To excel as a Breakfast Restaurant Server, previous guest service experience is preferred, showcasing your ability to provide top-notch service. Your caring, compassionate, and respectful attitude will be essential in creating a positive dining atmosphere. You must possess the physical capabilities to meet the demands of the position, such as standing for extended periods, carrying trays, and navigating a bustling restaurant environment with ease.
Attention to detail and strong communication skills are also crucial for accurately taking orders and addressing any guest concerns promptly. Embrace the opportunity to engage with diverse guests and work collaboratively with team members to deliver exceptional hospitality experiences at Legacy Hospitality Inc.
Knowledge and skills required for the position are:
Previous Guest Service experience preferred.
Must be caring, compassionate and respectful.
Must be able to maintain the physical aspects of the position.
Are you ready for an exciting opportunity? Your home away from home, with a touch more care!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
Events | On-Call Meeting Concierge ($27.60/hour)
Seattle, WA job
Join us for an incredible opportunity to begin a career with our **Events Team** as our **On- Call Meeting Concierge!** The **Meeting Concierge** will support our multi-property cluster comprised of Hyatt at Olive 8 and Hyatt Regency Seattle, with a focus of predominantly weekend events.
_As a_ Great Place to Work in the U.S. (*********************************************************** _for twelve years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence._
The Meeting Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. The Meeting Concierge must be resourceful, professional, and able to effectively communicate with all departments of the Hotels in order to resolve concerns, adapt to changes, satisfy the needs of our clients, and ensure an experience that exceeds our guests expectations.
**The hourly rate range for this position is $27.60/hour to $28.15/hour. The starting rate for this position is $27.60hour. This position also has an established rate for colleagues who have remained in this position for four years or more with Hyatt, which is currently offered at $28.15/hour.**
As a colleague, we have you covered with awesome benefits and perks!
**Benefits** **Please note, eligibility requirements apply, and not all benefits extend to colleagues with on-call status**
· Medical insurance for you and your dependents for less than $120 per month, after 30 days of employment
· Dental & Vision Insurance
· 401(k) & Retirement Savings Plan (RSP)
· Basic Life Insurance
· Short Term Disability Insurance
· New Child Leave & Adoption Assistance
· Paid Time Off
+ 10 days (80 hours) vacation earned upon completing 1-4 years of service
+ 15 days (120 hours) vacation earned upon completing 5-9 years of service
+ 20 days (160 hours) vacation earned upon completing 10 years of service
+ (2) Floating Holidays per year
+ (6) Paid Holidays per year
+ Compassionate Leave
+ Jury Duty Leave
+ Seattle Paid Sick & Safe Time
+ Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
**Perks** **Please note, eligibility requirements apply, and not all perks extend to colleagues with on-call status**
· Employee Assistance Program
· Free Uniforms and Cleaning of your Uniform
· Discounted parking
· Discounted Rooms at any participating Hyatt location starting on your first day of employment
· Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
· Free colleague meals during shift
· Hyatt Colleague discount program
· Tuition Reimbursement
· ORCA Pass subsidy
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste._
**Qualifications:**
+ Hospitality, Event, and/or Banquets/Setup experience preferred
+ Must be available to work a varying schedule, including evenings, weekends, and holidays
+ Desire to create exceptional experiences for meeting planners and their guests
+ Detail Oriented
+ Able to work in a fast-paced environment
+ Strong and professional communication skills
**Primary Location:** US-WA-Seattle
**Organization:** Hyatt Regency Seattle
**Pay Basis:** Hourly
**Job Level:** On-call/Casual
**Job:** Catering/Event Planning
**Req ID:** SEA005416
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Analyst, Hotel Level Marketing - Agency Solutions
Olympia, WA job
based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\.
Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\.
This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\.
+ Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\.
**How you will collaborate with others:**
+ You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\.
+ You will be the central liaison between the hotel, agency partners, and Enterprise partner teams
**What projects you will take ownership of:**
+ Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ One \(1\) year of professional work experience in paid media
+ Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\.
+ Travel 20%\.
**It would be useful if you have:**
+ Bachelor's degree in marketing, advertising, or a related field\.
+ Experience working within Salesforce and Adobe Analytics
+ Professional certifications from Google and Meta\.
+ A marketing or media agency background, including hands\-on account management experience\.
+ Located in Chicago, IL area
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_
**Location:** _null_
**Requisition ID:** _COR015G3_
**EOE/AA/Disabled/Veterans**
Guest Event Expert
Marriott job in Redmond, WA
**Additional Information** **Job Number** 25194284 **Job Category** Food and Beverage & Culinary **Location** Seattle Marriott Redmond, 7401 164th Ave NE, Redmond, Washington, United States, 98052VIEW ON MAP (https://www.google.com/maps?q=Seattle%20Marriott%20Redmond%2C%***********4th%20Ave%20NE%2C%20Redmond%2C%20Washington%2C%20United%20States%2C%2098052)
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $16.74-$16.74 per hour
**Tip Eligible:** Y
**Other Compensation:** Service Charge Eligible
**POSITION SUMMARY**
Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
**Washington Full-time Applicants Only** : Employees will accrue paid sick leave, 0.02116 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.
**Washington Part-time Applicants Only** : Employees will accrue paid sick leave and be eligible to receive a minimum of 7 holidays annually.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Hotel Maintenance Engineer
Marriott Tacoma Downtown job in Tacoma, WA
Job DescriptionAre you a friendly problem solver who can deliver a five-star experience to our guests? Then you might be perfect for the maintenance engineer role at our hotel. You will be responsible for supervising the property's complete maintenance and routine processes to make it fully functional, enjoyable, and safe. Our ideal candidate is committed to helping our guests actively and consistently. If this describes you, and you're ready for an exciting career in hospitality, apply now!Compensation:
$20 hourly
Responsibilities:
Complete all work orders and fix maintenance problems promptly
Create an available channel of communication between you and other staff, including managers and department heads
Remain on-call in case of emergencies by keeping a phone on hand
Adhere to all engineering safety norms and procedures
Use a wide range of tools such as hammers, screwdrivers, indicators, edge finders, drills, wrenches, and additional equipment
Qualifications:
Driver's license and clean driving record is mandatory
A high school diploma or equivalent GED is required
Must have strong organizational, communications, and interpersonal skills
Applicants must have 2-4 years of experience in maintenance
The ability to lift and carry 50 lbs. or more is required
About Company
Elevate your stay at Marriott Tacoma Downtown. Our four-star hotel in Downtown Tacoma, WA, offers comfortable accommodations with contemporary décor and ultramodern on-site amenities. From the moment you walk through the grand entrance, our staff is here to make sure you get everything you need for an exceptional travel experience. Head to the rooftop pool to take in stunning views of Downtown Tacoma or visit one of the nearby Tacoma restaurants for a delicious meal. Whether you're in Tacoma on business or leisure, travel brilliantly at Marriott Tacoma Downtown.
Security Supervisor ($30.80/hour)
Seattle, WA job
Join us for an incredible opportunity to be a part of our **Security leadership team** as our **Security Supervisor** at the Hyatt Regency Seattle. The **Security Supervisor** will support " _A Seattle Collective_ ", a multi-property cluster comprised of Hyatt at Olive 8 and Hyatt Regency Seattle. If you have leadership experience in customer service, we look forward to hearing from you!
_As a_ _Great Place to Work in the U.S._ _for twelve years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence._
The Security Supervisor is responsible for overseeing the safety and security of the hotel. This individual will respond to guest and employee emergencies, complete incident reports, submit weekly recaps to the Area Director of Security, support and train staff, review weekly performance metrics, attend and participate in supervisor and department meetings. This Supervisor, along with our Area Director of Security and Security Supervisors, leads a team of colleagues who are in constant interaction with our guests and fellow colleagues. Therefore, strong customer service leadership experience is a top priority when considering candidates for this position, and security experience is not required.
**The hourly rate range for this position is $30.80/hour to $31.42/hour. The starting rate for this position is $30.80/hour. This position also has an established rate for colleagues who have remained in the position for four years or more with Hyatt Hotels, which is currently $31.42/hour.**
As a colleague, we have you covered with awesome benefits and perks!
**Benefits**
· Medical Insurance for you and your dependents for less than $120 per month, after 30 days of employment
· Dental Insurance
· Vision Insurance
· 401(k) & Retirement Savings Plan (RSP)
· Basic Life Insurance
· Short Term Disability Insurance
· New Child Leave & Adoption Assistance
· Paid Time Off
+ Full-Time Colleagues:
+ 10 days (80 hours) vacation earned upon completing 1-4 years of service
+ 15 days (120 hours) vacation earned upon completing 5-9 years of service
+ 20 days (160 hours) vacation earned upon completing 10 years of service
+ (2) Floating Holidays per year
+ (6) Paid Holidays per year
+ Regular Part-Time Colleagues: Pro-rated vacation hours earnedon 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
+ Compassionate Leave
+ Seattle Paid Sick & Safe Time
+ Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
**Perks**
· Employee Assistance Program
· Free Uniforms and Cleaning of your Uniform
· Discounted parking
· Discounted Rooms at any participating Hyatt location starting on your first day of employment
· Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
· Free colleague meals during shift
· Hyatt Colleague discount program
· Tuition Reimbursement
· ORCA Pass subsidy
· Discounted parking
**_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._**
**Qualifications:**
· A true desire to satisfy the needs of others in a fast paced environment
· Must be able to effectively communicate with guests and colleagues
· Professional verbal and written communication skills
· 1-3 years experience in supervisory level role
· Must have customer service experience, security experience not required
· Candidates should have open availability to include evenings, weekends, and holidays
· Ability to stand for long periods of time and walk moderate distances
· Proficient in basic computer skills
**Primary Location:** US-WA-Seattle
**Organization:** Hyatt Regency Seattle
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Security
**Req ID:** SEA005404
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Director Global Contract Administration
Olympia, WA job
is virtual/remote\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As the Director Global Contract Administration _,_ you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands\. Reporting to the VP Group Sales and Strategic Accounts, you will lead group sales contracting template development and Master Service Agreement negotiations with an emphasis on strategic account contracts\. Throughout this process you will partner with account managers within Hilton Worldwide Sales, Legal counsel, and Hilton Hotels to expedite and simplify the contracting process for our hotels and select customers\. You will also assist in the development and finalization of Hilton contracts while supporting a wide array of group contract initiatives\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ You will be the lead negotiator when creating and renewing group templates with Hilton's most important customers, balancing feedback from multiple partners across the enterprise\.
+ You will be a global subject matter expert when supporting Hilton Worldwide Sales with ad hoc contracting questions\.
+ You will support hotels by providing training and resources relating to group contracts and our group templates\.
**How you will collaborate with others:**
+ You will engage with key Hilton customers, Hilton Worldwide Sales, Hilton Legal, customer procurement specialists, and leadership stakeholders when negotiating and finalizing group templates\.
+ You will provide group interactive and recorded contract training for our global hotels and Hilton Worldwide Sales\.
+ You will meet with customers virtually and live to advance complex negotiations and build relationships\.
**What deliverables you will take ownership of:**
+ You will manage and grow the stable of group contract templates\. This includes full template lifecycle from initial negotiation, tracking, renewal, and retirement\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Ten \(10\) years of professional work experience managing a high volume of work flow
+ Seven \(7\) years in hospitality, travel, and/or meetings & events
+ Five \(5\) years of experience preparing and negotiating hotel group sales contracts
+ Project management experience
+ Travel \- up to 20% \(domestic travel, with potential to travel internationally\)
**It would be useful if you have:**
+ Background in national sales or large hotel group sales
+ Experience being in a Director of Sales or Contract Management role
+ Legal experience
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $110,000 \- $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Director Global Contract Administration_
**Location:** _null_
**Requisition ID:** _COR015H0_
**EOE/AA/Disabled/Veterans**
Restaurant Food & Beverage Sales Coordinator
Marriott job in Redmond, WA
**Additional Information** **Job Number** 25173323 **Job Category** Sales & Marketing **Location** Seattle Marriott Redmond, 7401 164th Ave NE, Redmond, Washington, United States, 98052VIEW ON MAP (https://www.google.com/maps?q=Seattle%20Marriott%20Redmond%2C%***********4th%20Ave%20NE%2C%20Redmond%2C%20Washington%2C%20United%20States%2C%2098052)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $23.00-$23.00 per hour
**POSITION SUMMARY**
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Assist the management team to develop, implement and execute the revenue, revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (e.g., filing, sending emails, typing, faxing, and copying).
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
**Washington Full-time Applicants Only** : Employees will accrue paid sick leave, 0.02116 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.
**Washington Part-time Applicants Only** : Employees will accrue paid sick leave and be eligible to receive a minimum of 7 holidays annually.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Breakfast Cook - Sunday
Mukilteo, WA job
If cooking is your passion, we need you today! Hilton Garden Inn Seattle North/Everett is currently seeking a Breakfast Line Cook to join our growing restaurant team!
Bring your culinary skills and join our team as a cook, where you can dazzle our guests with your high standards of quality through presentation, preparation, and cooking abilities. This position is currently open for Sunday mornings only !!
Benefits
Hilton Team Member Discounts for Travel
Referral Bonus
Holiday Pay
Matching 401K
Employee Assistant Program
Investment in Career Growth and Tuition Reimbursement
Room Discounts
Employer Paid Life Insurance
Responsibilities
Prepare or direct preparation of food served using established production procedures
Determine amount and type of food and supplies required using production systems
Learn menus, recipes, preparation, and presentation.
Comply with established sanitation standards, personal hygiene, and health standards
Correctly prepare all food served following standard recipes and special diet orders
Plan food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved
Keep work area neat and clean at all times; clean and maintain equipment used in food preparation
Prep all food for next shift and for the following day
Work with servers to ensure guest satisfaction and resolve complaints about food service as needed
Other duties as assigned
Qualifications
High School Diploma or GED
Minimum 1-year experience cooking at a restaurant or full-service hotel preferred
Availability to work nights, weekends, holidays depending on business needs
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyNight Auditor
Marriott Hotels Resorts job in Bellevue, WA
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyDual Property Banquet Manager
Marriott Hotels Resorts job in Bellevue, WA
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-Apply