Marriott International jobs in Troy, MI - 101 jobs

**Additional Information** Market based position supporting sales initiatives for Marriott Select Brand hotel in Detroit, Michigan, Candidate must live in market. **Job Number** 26001661 **Job Category** Sales & Marketing **Location** Courtyard by Marriott Detroit Downtown, 333 E Jefferson Ave, Detroit, Michigan, United States, 48226 VIEW ON MAP (*********************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **Pay Range:** $69,000 - $91,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Drives revenue to achieve Hotel's topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. **CANDIDATE PROFILE** **Education and Experience** **Required:** - High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. **Preferred:** - 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry. **CORE WORK ACTIVITIES** **Managing Sales Activities** - Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. - Assist Property Sales Leader in identifying share shift targets. - Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales. - Manages daily Status Change reports to help close on hotel business. - May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. - Provides property support by coordination and executing property internal mining efforts to assigned hotels - Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms. - Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. - Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts. - Ensure Hotel has property lead generation program to identify new business. - Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate. - Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.). - Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.). - Conducts site inspections for customer accounts as appropriate. - Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information. - Qualifies and maintains customer's long-term business potential and refers customers to market, field, hotel or national sales office, as required. - Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb. - Leverages MI Leads for Out of Org, Non-Deployed Accounts. - Presents stakeholder hotel benefits and features based on customer needs. - Understands and utilizes all business processes written in support of the sales organization. - Utilizes negotiation skills and creative selling abilities to uncover new business. - Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. - Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition. - Communicates trends, opportunities, and market changes to appropriate parties, as needed. - Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues. - Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads. - Tracks weekly activities and relationship to revenue and room night production. - Sets day-today priorities to complete assigned responsibilities - Actively participates and contributes to Sales Strategy Meetings as appropriate. - Adjusts to significant variation in daily workload through independent prioritization. - Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. - Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. - Performs other duties as appropriate. - **Building Successful Relationships** - Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. - Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc). - Visits neighborhood target and local small business accounts and coordinate follow up efforts. - Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. - Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative. - Handles customer care issues and as necessary, refers them to the appropriate owner. - Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. - Services customers to obtain and grow share of the account. - Executes and supports the company's customer service standards. - Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.). - Performs other duties, as assigned, to meet business needs. Market based position supporting sales initiatives for Marriott Select Brand hotel in Detroit, Michigan. Candidate must live in market. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Hyatt Place Flint is seeking dependable, detail-oriented Housekeepers! Apply Today! Hyatt Place Flint is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including: Vacation 401(k) Flexible Schedule Health Insurance Hourly Bonus Program Competitive Wages Career Advancement Opportunities Monthly Celebration of the Staff and much more! JOB SUMMARY: Responsible for cleanliness and sanitation of the hotel and maintaining established quality standards. ESSENTIAL JOB FUNCTIONS: Obtain room assignments from supervisor Clean rooms according to established procedures Know correct procedure for entering a guest room Check room for damaged furniture and equipment Restock your cart at the end of each shift and return cart to storage area Maintain a clean and orderly housekeeping cart and storage areas Report all deficiencies and problems in guest rooms to the Maintenance Engineer daily Be alert to all possible hazards and practice safety at all times Adhere to Lost and Found procedures Provide the highest quality of service to the guests Follow all safety procedures and policies for all guests and employees Report any unusual occurrences or requests to a supervisor immediately Adhere to proper key control procedures Attend and participate in staff meetings OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Ethical Conduct Communication both verbal and written Dependable and customer focus REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Housekeeping experience is a plus ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required SUPERVISORY RESPONSIBILITY This position has no supervisory responsibilities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including weekends. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

What are we looking for? Preferred Qualifications: Minimum 10 years in hotel management, including 5+ years in a senior leadership role. Proven leadership experience in luxury or lifestyle hospitality, ideally within boutique or independent-minded brands. Expertise in Food & Beverage operations, with a strong understanding of NoMad's dining-centric philosophy. Robust financial acumen and experience managing boutique hospitality profitability models. Demonstrated ability to deliver tailored, memorable guest experiences that foster loyalty. Passion for design, culture, and immersive hospitality. Exceptional interpersonal and communication skills, with a dynamic and collaborative leadership style. Core Competencies: Leadership Excellence\: Balancing artistic vision with strategic business insight. Innovation & Creativity\: Designing unique guest experiences that reflect NoMad's ethos. Operational Mastery\: Ensuring seamless execution across boutique hospitality operations. Authentic Hospitality\: Bringing NoMad's experiential storytelling and high-touch service to life. Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee. Sydell Group is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of race, sex, religion, disability, sexual orientation, or age. About the Opportunity The General Manager (GM) of NoMad Hotel Detroit is a visionary leader who personifies the brand's signature blend of refined hospitality, culinary artistry, and design-driven luxury. This role is responsible for crafting an immersive guest experience, driving operational excellence, and nurturing a culture of creativity and innovation that reflects NoMad's distinctive spirit. Success in this position demands an entrepreneurial mindset, a passion for art and culture, and an unwavering commitment to delivering world-class service with a personal touch. About the Property NoMad Detroit redefines luxury lifestyle hospitality in the heart of Detroit at the iconic Michigan Central Station, anchoring the west side of the meticulously restored 30-acre tech and cultural hub. Expected to open in 2027, this first-of-its-kind U.S. property from NoMad and Hilton will bring ~180 guestrooms and 30 suites to the previously unused upper floors, offering sweeping views of Corktown, downtown, and Canada. Blending historic grandeur with contemporary sophistication, the hotel will showcase NoMad's signature restaurant and bar concepts within revitalized historic spaces and celebrate Detroit's creative spirit through collaborations with local artists and makers. Guests will also enjoy curated wellness facilities and bespoke amenities, all capturing the city's rich culture, design legacy, and vibrant future. A destination for travelers and locals alike, NoMad Detroit embodies elevated design, immersive experiences, and a true sense-of-place luxury. Key Responsibilities Lead Operations\: Oversee all aspects of hotel operations in alignment with NoMad's curated luxury lifestyle concept, ensuring an exceptional and personalized guest journey. Guest-Centric Culture\: Foster a culture rooted in storytelling, artistry, and high-touch service. Culinary Leadership\: Champion NoMad's dining-forward identity by collaborating with culinary teams to maintain world-class food and beverage experiences. Financial Stewardship\: Drive profitability through strategic revenue management and innovative boutique hospitality practices. Talent Development\: Attract, mentor, and retain top industry talent, building a team of passionate, creative professionals. Community Engagement\: Forge partnerships with local artisans, designers, and cultural influencers to enrich the hotel's identity and guest experience. Operational Excellence\: Uphold the highest standards of safety, compliance, and service integrity across all functions. EOE/AA/Disabled/Veterans

+ Cut, store and ensure product quality of all beverage\-related perishables + Respond professionally to inebriated guests, as needed **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Bartender/Server \- DoubleTree by Hilton Fort Shelby Detroit Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C8Z8_ **EOE/AA/Disabled/Veterans**

Detroit, Michigan The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Vice President of Slot Operations provides strategic leadership and direction for the Slots department in partnership with the Gaming Center of Excellence. Accountable for oversight and leadership of all staffing, guest service initiatives and employee engagement, and ownership of all profitability of the property's Slots department. Ensures that all activities and practices adhere to the policies, philosophies and regulations of the state's Gaming Control Board and in accordance with departmental and property policies, practices, and procedures THE DAY-TO-DAY: The role leads employee engagement, guest service, and overall performance within Slot Operations while driving financial outcomes, operational efficiency, and casino credit decisions. It partners with property leadership and the Gaming Center of Excellence to develop annual business plans, optimize floor layout, approve policy changes, and manage gaming equipment and supplies. The position oversees all staffing, training, development, performance management, and policy compliance within the division and maintains strong communication with Table Games, Player Development, and Special Events to enhance guest service. It manages machine mix, game configuration, placement, and timely equipment repair to ensure strong operational performance. The leader promotes a culture of teamwork, recognition, diversity, and succession planning while ensuring adherence to company policies and regulations, and drives continuous improvement to boost productivity, reduce costs, and strengthen guest loyalty through the delivery of SHOW and all guests experience initiatives THE IDEAL CANDIDATE: The ideal candidate holds a bachelor's degree in business, Hotel Administration, or an equivalent combination of extensive management experience within a gaming resort environment. They bring 6+ years of leadership experience, demonstrating a strong track record in directing and managing large, diverse teams. They possess an in-depth understanding of slot operations, processes, technology, and regulatory requirements, supported by prior experience serving as a VP or Director of Slot Operations in a high-volume, integrated casino resort. They excel at driving operational performance, optimizing floor efficiency, and enhancing the guest experience. This candidate is a culture-driven leader who builds high-performing teams, fosters collaboration, and models accountability. They are committed to developing talent, elevating engagement, and creating an environment where team members thrive and deliver exceptional service. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

Detroit, Michigan The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Security Field Training Officer is responsible for delivering comprehensive training to new and existing security officers, ensuring they are well-equipped to perform their duties effectively. This role emphasizes the importance of exceptional customer service, as the officer trains personnel not only in security protocols but also in creating a welcoming and safe environment for all guests and staff. The Security Field Training Officer plays a crucial role in enhancing the overall effectiveness of the security team. THE STARTING RATE: $18.50 THE DAY-TO-DAY: Maintains a high level of skill, performance, and interest in all aspects of the Security Department's operations, rules, and procedures Provides an Evaluation Training Program for newly hired officers to ensure that when these officers complete this training, they have received and mastered the necessary instructions to meet the high standards of the MGM Grand Security Department Maintains permanent training records on all newly hired Security Officers Promotes and maintains the highest level of customer service to all guests while staying alert to their needs THE IDEAL CANDIDATE: Knowledge of Microsoft Office to include Word, Excel, and Power Point Excellent guest service and hospitality skills Self-motivated with excellent organizational skills and attention to detail Ability to handle and maintain confidential information Must have High School Diploma, GED or equivalent Must have 3+ years of prior relevant experience as a Security Officer Flexible schedule including extended hours, weekends, and holidays THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Health & Income Protection Benefits (For eligible employees) Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts Free meals in our employee dining room Free parking Various programs and networking opportunities to help you get promoted Volunteer opportunities to give back to the community Other various discounts with company partners such as travel, electronics, online shopping, and many more! VIEW JOB DESCRIPTION: **************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

Night Auditor (Weekends) $17.50/hour We are seeking a detail-oriented and dependable Night Auditor (Weekends) to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day's transactions, and prepare reports for management. Ideal candidates are organized, trustworthy, and enjoy working independently in a quiet, overnight setting. Key Responsibilities You will be the key to our hotel's financial accuracy during the overnight hours, ensuring all transactions are recorded and reconciled correctly. Your daily tasks will include auditing guest accounts, processing night audit reports, and assisting with guest check-ins and checkouts. You will report to the Front Office Manager or Director of Finance/Controller. A career as a night auditor can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a position in hotel accounting or finance. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position Strong customer service experience Experience handling positive and negative interactions A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Able to work 11pm-7am on Saturdays and Sundays. NO flexibility Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

**Additional Information** Must have open and flexible availability **Job Number** 26006755 **Job Category** Loss Prevention & Security **Location** Detroit Marriott at the Renaissance Center, 400 Renaissance Ctr, Detroit, Michigan, United States, 48243 VIEW ON MAP (*************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $21.00 per hour **POSITION SUMMARY** Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 26211014 **Job Category** Food and Beverage & Culinary **Location** Detroit Marriott at the Renaissance Center, 400 Renaissance Ctr, Detroit, Michigan, United States, 48243 VIEW ON MAP (*************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $19.94-$19.94 per hour **POSITION SUMMARY** Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Respond and attend to guest repair requests. Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain daily logs of operation, maintenance, and safety activities. Communicate with guests/customers when necessary to resolve maintenance issues. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Detroit, Michigan The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The SHOW comes alive at MGM Resorts International. As a Housekeeping Manager I, you will be responsible for setting the stage for an excellent guest experience by ensuring each assigned room is clean and ready for guest arrival. By understanding the guests' unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. THE DAY-TO-DAY: * Responsible for overseeing and ensuring the smooth operation of the assigned area by supervising, training, directing, and providing support to all employees * Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons * Perform daily written guest room inspections in accordance with department standards * Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper * Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service THE IDEAL CANDIDATE: * Knowledgeable with OSHA regulations, to include implementation and enforcement of safety guidelines, proper chemical usage, handling of BIOHAZARD materials, and injury prevention * Demonstrates the ability to engage with management, employees, and guests in a professional manner * Strong leadership capabilities by consistently applying effective decision-making and problem-solving skills to uphold high standards * This position is for second shift, starting at 3:00 p.m. * Must have a High School Diploma or GED * Over 2 years of relevant experience in a related field * Must be available to work weekends and holidays as scheduled THE PERKS & BENEFITS: * Wellness incentive programs to help you stay healthy physically and mentally * Health & Income Protection Benefits (For eligible employees) * Free meals in our employee dining room * Free parking * Child Care Assistance * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

Detroit, Michigan The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Are you passionate about creating exceptional culinary experiences? MGM Grand Detroit is seeking a Specialty Sous Chef for our High-Limits Lounge! In this pivotal role, you will supervise food preparation and lead a talented kitchen team to deliver outstanding dishes. Your warm personality and commitment to guest satisfaction will help set the stage for memorable dining experiences, ensuring guests leave with unforgettable “WOW” moments. THE DAY-TO-DAY: Supervise food preparation of Line Cooks and Culinary Utility team members Prepare food for service according to assignment by the Executive Chef or General Manager Monitor customer flow and estimate daily food requirements and supplies and requisition items needed on a daily basis Assist with training and development of all kitchen team members Make recommendation for timely repair, maintenance, and upkeep of all kitchen equipment and/or mechanical systems Lead the process of food preparation during meal periods Supervise the Food and Beverage team to include efficient staffing, team member development and training, performance management and policy enforcement Resolve guest complaints within scope of authority, refer the matter to management, and notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft THE IDEAL CANDIDATE: High school diploma, GED, or equivalent Possess a certification and/or degree from an accredited culinary program preferred Two years of prior culinary supervisory/management experience in a quality food and beverage establishment One year of prior relevant experience in a three-diamond (AAA Rated) restaurant preferred THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Health & Income Protection Benefits (For eligible employees) Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts Free meals in our employee dining room Free parking Various programs and networking opportunities to help you get promoted Volunteer opportunities to give back to the community Other various discounts with company partners such as travel, electronics, online shopping, and many more! VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

EOE/AA/Disabled/Veterans The DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby is currently looking for a Group Sales Manager to join their team! The sales manager will be handling the SMERF and Corporate group sales for our wonderful hotel! What will I be doing? As a Sales Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. Initiate new sales, prospects and qualifies leads and solicits potential clients Host and entertain clients and maintain client accounts Conduct property site visits and answer questions Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s) Develop sales plans and strategies to meet or exceed established revenue and room night goals Partner with operations departments to ensure full participation in servicing accounts What are we looking for? 2+years hotel sales management experience Delphi experience preferred Knowledge of the Detroit market preferred The Benefits We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Participating in the 401(k) Plan and company match Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Access to a wide variety of educational credentials Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Complimentary Parking Complimentary Team Member Lunch #LI-JW1

US, Michigan The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Internal Auditor supports the execution of compliance, financial, and operational audits within a regulated gaming environment. Working under the direction of senior audit leadership, this role helps evaluate internal controls, assess compliance with gaming regulations and other applicable laws, and ensure the integrity of casino and corporate operations. The ideal candidate is analytical, detail-oriented, and comfortable operating in a highly regulated, fast-paced environment while collaborating closely with cross-functional stakeholders. This is a hybrid onsite position with approximately 2-3 days per week in office at MGM Grand Detroit. THE DAY-TO-DAY: Perform compliance, financial, and operational audits in accordance with the Institute of Internal Auditors (IIA) International Standards Execute audit procedures including walkthroughs, observations, document examinations, analytical reviews, reconciliations, and transaction testing Assess compliance with governmental regulations, accounting standards, and company policies to help safeguard company assets Prepare and organize audit workpapers that contain sufficient, relevant, and reliable evidence to support audit conclusions Develop an understanding of internal controls and their impact on business processes Communicate audit findings clearly and accurately to senior auditors and supervisors Manage multiple audit assignments simultaneously while meeting deadlines Maintain strict confidentiality of sensitive company information Collaborate with audit team members to establish audit objectives and responsibilities THE IDEAL CANDIDATE: Bachelor's degree in a related field 1+ year of prior relevant experience in a related field. Foundational knowledge of internal auditing principles. Exposure to or strong interest in working within a regulated gaming environment Understanding of internal controls and their role in mitigating financial, operational, and compliance risk Familiarity with regulations such as Sarbanes-Oxley, Foreign Corrupt Practices Act, anti-money laundering controls, or similar regulatory frameworks is preferred. Strong analytical skills with the ability to evaluate data, identify issues, and draw sound conclusions Comfortable managing multiple assignments and shifting priorities in a fast-paced environment Clear and effective written and verbal communication skills, including audit documentation and stakeholder communication High level of integrity, discretion, and commitment to confidentiality Collaborative team player who contributes ideas, listens actively, and works well with others Proficient in Microsoft Excel, Word, and other standard business tools THE PERKS & BENEFITS: Prioritize your wellness, access programs crafted to nurture your mental and physical health. Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond! Savor delicious meals for free in our employee dining room. Park with ease-whether you're on or off shift, it's free! From healthcare to financial support and generous time-off options, we've got you covered. Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities. VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

**Additional Information** **Job Number** 26008738 **Job Category** Loss Prevention & Security **Location** The Westin Book Cadillac Detroit, 1114 Washington Blvd, Detroit, Michigan, United States, 48226 VIEW ON MAP (**************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Union based role **Job Number** 26007252 **Job Category** Rooms & Guest Services Operations **Location** The Westin Detroit Metropolitan Airport, 2501 Worldgateway Pl, Romulus, Michigan, United States, 48174 VIEW ON MAP (*********************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $14.02-$14.02 per hour **Tip Eligible:** Y **POSITION SUMMARY** Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Valid Driver's License _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Pay: $20.40 per hour **Job Number** 26209240 **Job Category** Rooms & Guest Services Operations **Location** Detroit Marriott at the Renaissance Center, 400 Renaissance Ctr, Detroit, Michigan, United States, 48243 VIEW ON MAP (*************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $20.40 **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25175895 **Job Category** Event Management **Location** Detroit Marriott at the Renaissance Center, 400 Renaissance Ctr, Detroit, Michigan, United States, 48243 VIEW ON MAP (*************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $63,000 - $84,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Managing Banquet Operations** - Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). - Applies knowledge of all laws, as they relate to an event. - Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. - Adheres to and reinforces all standards, policies, and procedures. - Maintains established sanitation levels. - Manages departmental inventories and maintains equipment. - Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. - Schedules banquet service staff to forecast and service standards, while maximizing profits. - Assists team in developing lasting relationships with groups to retain business and increase growth. **Participating in and Leading Banquet Teams** - Sets goals and delegates tasks to improve departmental performance. - Conducts monthly department meetings with the Banquet team. - Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. - Acts as a liaison to the kitchen staff. - Leads shifts and actively participates in the servicing of events. **Ensuring and Providing Exceptional Customer Service** - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Responds to and handles guest problems and complaints. - Empowers employees to provide excellent customer service. - Ensures employees understand expectations and parameters. - Strives to improve service performance. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Reviews comment cards and guest satisfaction results with employees. **Conducting Human Resources Activities** - Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. - Observes service behaviors of employees and provides feedback to individuals. - Monitors progress and leads discussion with staff each period. - Participates in the development and implementation of corrective action plans. - Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. - Attends and participates in all pertinent meetings. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.