Operations Specialist jobs at Marsh & McLennan Companies

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine, and Umbrella products. Be Here. Be Great. Working for a leader in the insurance industry means an opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you'll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Mid-Continent Group is looking for an Insurance Operations Associate to join our Policy Services team. This position will work a hybrid schedule from our downtown Tulsa office. Essential Job Functions and Responsibilities: Assist in processing new insurance policies, renewals, endorsements, and cancellations using various systems. Enter or load data into appropriate systems and may participate in researching and resolving data errors. Generate and distribute policy documents, certificates of insurance, and other related materials. Prepare and update reports. Assist in determining and adjusting billing status as needed. Perform other duties as assigned. Job Requirements: Candidate must have a high school diploma or equivalent and generally, 6 months or more of office experience. Demonstrates strong attention to detail and analytical abilities to interpret data and review forms for accuracy.

Join Swiss Re's Life & Health Operations Insights team where role you will drives the optimization of Swiss Re's client data and industry insights to deliver a best-in-class client data analysis and review program that differentiates Swiss Re across the reinsurance landscape. About the Role As a Specialist on the Life & Health Operations Insights team, you will play a key role in supporting data analysis and maintaining high data quality standards. Your responsibilities include contributing to Client Support, Client Audits, Premium Validations, Quality Assurance, and Admin Re activities. You will collaborate within Operations and across the L&H value chain-including Market Units, Valuation, Finance, Experience Studies, Portfolio Management, and Data Management & Insights, ensure accurate and timely information flow. You will assist in identifying early trends, anomalies, and other portfolio or market developments, while contributing to projects that leverage Swiss Re technology tools. This role requires active participation in internal and external meetings and clear, precise communication with team members and stakeholders. A strong understanding of reinsurance administration processes and industry best practices is essential, with an emphasis on applying this knowledge to support team objectives rather than lead initiatives. Key Responsibilities * Understand complex treaty configurations and calculations * Identify issues and propose effective solutions for clients and stakeholders * Collaborate with Operations to develop and implement project plans * Clearly and concisely document findings and solutions * Build expertise with clients and stakeholders * Excellent written and verbal skills * Lead team projects with clients and stakeholders * Fully engage in the work of Insights team, offering support and guidance for Client Support, Client Review, Quality Assurance, and Admin Re * Understand Swiss Re's strategic direction in the marketplace About the Team The L&H Operations Insights team, part of L&H Operations, plays a critical role in driving agility and client-centric solutions. The team manages financial monitoring, ensures key financial controls are met, and performs quality assurance to mitigate and control risks. It monitors the performance of key portfolios and oversees complex data processing to deliver actionable business insights in response to growing market demands and the expanding L&H in-force book. Responsibilities include providing insights and reporting for risk management, tracking operational signals for the Portfolio Health Dashboard (Smart Circle), and delivering KPI inputs for operational and business review meetings with senior management and Market Units. About You You are a motivated professional with a solid background in reinsurance administration, willingness to learn new technologies and processes with strong analytical skills. You adapt to challenges and contribute effectively to team objectives. Key Requirements: * Experience: 3-5 years in insurance/reinsurance with exposure to client audits, premium validation, client accounting, and quality assurance. * Reinsurance Knowledge: Good understanding of administration, treaty interpretation, and familiarity with industry best practices. * Technical Skills: Working knowledge of Swiss Re Life & Health concepts and an understanding of the value chain. * Analytical & Adaptability: Strong analytical skills and openness to learning and applying new tools and technologies. * Autonomy: Ability to manage assigned validations and tasks independently, while providing timely updates and escalating issues when needed. * Organizational Skills: Solid time management and prioritization capabilities. * Collaboration: Ability to work effectively within a team and contribute to initiatives; may assist in mentoring but not lead projects. Additional: Ability to travel as needed. The estimated base salary range for this position is $80,000 to $132,000. The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. Keywords: Reference Code: 136046 Nearest Major Market: Fort Wayne Job Segment: Operations Manager, Risk Management, Data Analyst, Data Management, HR, Operations, Finance, Data, Human Resources

Our Variable Universal Life (VUL) Insurance Specialist is responsible for handling and processing a variety of transactions related to VUL Life Insurance policies with precision and compliance. This role involves managing end-to-end service requests and providing solutions, ensuring a high standard of quality, attention to detail, and adherence to company policies and procedures. The specialist must possess a thorough understanding of VUL products, enabling them to process simple to complex transactions and respond effectively to customer inquiries and escalations, including sensitive situations and complaints. Responsibilities Demonstrate an understanding on all facets of the VUL Life Insurance products sold to be able to handle and process simple to more complex transactions with a high caliber of quality and attention to detail Processes transactions and documents records with consistent quality, attention to detail, and according to department policies and procedures. Responds effectively and appropriately to sensitive events and/or situations as needed, including customer complaint handling and escalation. Thoroughly and efficiently handles simple to complex correspondents from financial professionals, policyholders and others, answering questions regarding their VUL product and/or servicing needs, in conjunction with handling end-to-end service requests. Uses problem-solving skills to address issues and escalates concerns when necessary Possesses moderate knowledge of all facets of individual life Insurance or annuities and the products sold, with a deeper understanding of variable products. Interprets each request and navigates multiple administration systems as well as our workflow and imaging tools to gain and document needed information. Investigates and follows up on questions/issues to resolve concerns in an accurate and timely manner. Provides solutions, recommendations and product information with a sense of urgency, positivity and empathy. Seeks out opportunities to leverage best practices to meet requirements Identify, recommend and implement ongoing process improvements adhering to regulatory requirements and improve the customer experience Adheres to Service Level of Agreements (SLAs) and individual/team metrics Complies with all company and site policies and procedures Successfully completes regulatory and job training requirements Work with internal departments to ensure company meets clients' expectations Ability to work core business hours between 10:30 and 7:00 pm EST Required Skills: Ability to comprehend and articulate complex information Ability to learn and adapt in ever changing and upgrading technology Executes with urgency and professionalism Excellent analytical and organizational skills with attention to detail Possesses a great sense of self-awareness Excellent communication skills, both verbal and written, required Willingness and proven ability to work on multiple tasks and adapt to a changing work environment Strong technical skills with the ability to navigate within multiple systems Excellent problem-solving skills - the ability to see beyond the obvious into what may be intended Willingness and ability to work under pressure and meet deadlines Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement Ability to work with others in a collaborative team environment, while maintaining a self-driven mentality Excellent communication skills, both verbal and written, required Demonstrates a commitment to AI fluency by embracing AI tools and technologies to enhance individual and team performance, decision-making, and innovation Educations and Experience Minimum of 5 - 8 years of customer service experience Experience with individual life insurance/annuity products required High school diploma required Bachelor's degree preferred FINRA Series 6 license required within 180 days Base Salary Range - $60,000 -$73,000 For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit ******************* Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.

Join Our Team as Operations Specialist at Stealth Partner Group, an Amwins Group Company! Are you ready to take the next step in your career? Join Stealth Partner Group, an Amwins Group Company, as an Operations Specialist. Based in Scottsdale, AZ, this in-office position offers the flexibility to work from home up to 2 days a week, after completing training. Why Choose Amwins? At Amwins, we value our team members and offer a range of benefits to enhance your work experience: * Flexibility: Enjoy a hybrid work environment with flexible scheduling options. * Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays. * Continual Learning: Thrive in a collaborative, education-focused work environment. * Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success. Learn more about us at stealthpartnergroup.com and amwins.com. Responsibilities: As an Operations Specialist within our Account Management department, you will: * Workflow Coordination: Support Account Management by coordinating internal workflows, ensuring timely and accurate completion of client deliverables. * Data Integrity Oversight: Maintain and audit internal systems to ensure data accuracy across client records, contracts, and reporting tools. * Process Optimization: Identify opportunities to streamline operational processes and implement improvements. * Document Management: Organize and maintain electronic files, including maintaining accurate records of operational procedures and ensuring compliance with internal policies and external regulations. * Premium File Management: Manage all premium files, including online and manual file set-up by the client and the plan year. * Operational Support: Act as a liaison between Account Managers and internal teams to ensure client case is built and bound correctly. * Reporting & Analytics: Maintain operational dashboards and performance metrics for client accounts. * Cross-Functional Coordination: Collaborate with Finance and Account Management to resolve operational issues. Ensuring alignment between cross-functional teams. * Issue Resolution: Triage and resolve implementation documents and system entry issues quickly and efficiently. * Escalations: Escalate complex issues to appropriate stakeholders with clear documentation. * Adaptability and Team Collaboration: Handle other projects and duties as assigned, displaying adaptability and strong collaboration skills. Qualifications: To excel in this role, you'll need: * Relevant Experience: At least 1 year of experience in operations, client services, or administrative support is required. * Education: A Bachelor's Degree in Business Administration, Operations Management, or a related field is strongly preferred. * Industry Knowledge: Experience working in the insurance industry and/or at a Carrier or Third-Party Administrator is a plus. * Eagerness to Learn: A passion for learning our business model and understanding the products we work with is a necessity. * Organization and Attention to Detail: Excellent organization skills and attention to detail are required. * Teamwork Skills: Strong teamwork skills with the ability to collaborate cooperatively with various staff members. * Multi-tasking Ability: Ability to multi-task and actively manage/prioritize workloads in a high-volume environment. * Communication Skills: Ability to effectively communicate, both written and verbally, with internal and external parties. * Technical Proficiency: Proficient in Microsoft Office programs (Word, Excel, Outlook, etc.). The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $45,400.00 - $74,900.00 **Target Openings** 1 **What Is the Opportunity?** Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Travelers offers a hybrid work location model that is designed to support flexibility. **What Will You Do?** + CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. + CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. + CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. + DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. + FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. + May require lifting items up to 20 pounds (occasionally). + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. + ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. + ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. + CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. + COMMUNICATION SKILLS: Verbal and written communication skills. + JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. + RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. **What is a Must Have?** + High School Diploma or GED. + 1 year of service-related work experience OR Bachelor's Degree. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $45,400.00 - $74,900.00 Target Openings 1 What Is the Opportunity? Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Travelers offers a hybrid work location model that is designed to support flexibility. What Will You Do? * CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. * CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. * CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. * DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. * FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. * May require lifting items up to 20 pounds (occasionally). * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. * ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. * ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. * CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. * COMMUNICATION SKILLS: Verbal and written communication skills. * JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. * RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. What is a Must Have? * High School Diploma or GED. * 1 year of service-related work experience OR Bachelor's Degree. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Legal and Compliance Operations Specialist At Farmers Mutual Hail (FMH), our mission is simple: protect the livelihoods and legacies of America's farmers through the complete farm insurance solutions we offer. As America's Crop Insurance Company™, we are headquartered in the U.S. and have been owned by the farmers we insure for over 125 years. As a Legal and Compliance Analyst at FMH, you will assist the Legal and Compliance Department staff with the general administration of the Company's legal and compliance functions. This position is also responsible for assisting with the administration of Company duties with respect to the Ineligible Tracking System (ITS). BENEFITS: Our employees appreciate our family-oriented culture, and we make sure their benefits reflect that. In addition to a competitive salary and bonuses, medical/dental/vision plan, 401(k) plan with a generous company match, you will be eligible for benefits such as: Hybrid work schedule, after training is completed Paid Parental leave and Caregiver leave Employee appreciation events Employee Assistance Program (EAP) for support when you and your family need it On-site cafeteria and fitness center REQUIREMENTS: To be considered for this role, you will need the following: Experience: At least two to five or more years of experience with MPCI adjusting, claims, underwriting or compliance experience. Education: Associate's degree required; Bachelor's degree preferred. Skills: Strong organizational and communication skills. Highly attentive to detail and ability to prioritize and pivot between tasks quickly. Must be proficient with Microsoft Office programs especially Word, Excel, and PowerPoint. Underwriting experience is highly desired. RESPONSIBILITIES: Assists with administering, monitoring, and maintaining compliance of the ITS. This includes but is not limited to record retention, transmission of eligibility statuses, and requests for administrative reinstatement. Administers and monitors all payment plans for unpaid debts (i.e., premium, claim overpayments, additional premium after the termination date). Responds to tax liens and bankruptcy filings as well as assisting with filing claims with the bankruptcy courts when necessary. Assists with the coordination of written correspondence to policyholders requesting claim overpayments and additional premium. Works closely with claims, underwriting, and accounting to ensure accuracy in the dollar amounts of those requests. Responsible for the outsourcing of unpaid debts to FMH. Works with the collection agency in a timely manner to gather any documents they may need in the process of collecting the outsourced debts. Assists with the production of documents pertaining to subpoenas or requests for discovery. Assists Compliance staff as needed on quality control processes required by the Standard Reinsurance Agreement (SRA). Does this sound like a good fit for you? Apply today through our website! This position is not eligible for sponsorship for work authorization by Farmers Mutual Hail Insurance Company of Iowa. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. Farmers Mutual Hail Insurance Company does not discriminate in employment (EOE). All qualified applicants are encouraged to apply. #LI-DNI

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Operations Specialist to their Corporate Synergies team in Philly Metro Region. We're looking for a BenefitsVIP Operations Specialist to help us keep our client experience seamless and accurate. In this full-time role, you'll work closely with our Operations Lead and Account Management team to ensure plan information is precise and up-to-date, empowering our BenefitsVIP Representatives to provide top-tier support. You'll also collaborate with our mobile app vendor to keep the BenefitsVIP Mobile platform current and user-friendly. This is a great opportunity to make a real impact on client experience. Essential Functions: Audit and maintain plan information for accuracy and completeness. Create and update Client Servicing Notes and Carrier Contacts. Partner with Account Management to verify and update plan details. Coordinate with our mobile app vendor to ensure accurate plan data on BenefitsVIP Mobile. Maintain data integrity through meticulous and efficient data entry. Support additional BenefitsVIP Operations tasks as needed. Competencies & Qualifications: Strong verbal and written communication skills. Exceptional attention to detail and accuracy in data entry. Ability to prioritize, take initiative, and meet deadlines in a fast-paced environment. Excellent organizational and time management skills. Collaborative team player with effective communication skills. Familiarity with benefits administration or employee benefits is a plus. Proficiency in Microsoft Office Suite and comfort with digital platforms. This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees. Pay Transparency Range$19-$21.50 USD Disclaimer: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Benefits: FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $45,400.00 - $74,900.00 **Target Openings** 1 **What Is the Opportunity?** Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. **What Will You Do?** + CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. + CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. + CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. + DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. + FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. + May require lifting items up to 20 pounds (occasionally). + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. + ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. + ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. + CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. + COMMUNICATION SKILLS: Verbal and written communication skills. + JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. + RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. **What is a Must Have?** + High School Diploma or GED. + 1 year of service-related work experience OR Bachelor's Degree. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $45,400.00 - $74,900.00 Target Openings 1 What Is the Opportunity? Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. What Will You Do? * CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. * CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. * CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. * DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. * FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. * May require lifting items up to 20 pounds (occasionally). * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. * ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. * ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. * CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. * COMMUNICATION SKILLS: Verbal and written communication skills. * JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. * RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. What is a Must Have? * High School Diploma or GED. * 1 year of service-related work experience OR Bachelor's Degree. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

FIG's Ops Team is unlike any other. We take passion and accountability to a whole new level. We see ourselves as an extension of the financial professionals we work with day in, day out and work to build strong relationships that help drive efficiencies and business processing. FIG's Ops Team operates in a team-driven, agile manner. We work with one another and other departments to service and process new business applications. From surveying insurance company rules and checking funding status, to driving the cadence of a case forward, there's no end to the depths our team will go to provide the platinum standard of customer service. We partner closely with our in-house tech team to collaborate and constantly evolve the platform that we use every single day and that connects us to the financial professionals we serve. Problem solving and innovation is at the heart of everything we do, and we never stop thinking outside-of-the-box to focus and improve on the true outcome of the work in front of us. We value our positive, solution-oriented culture that drives business and the team forward. Our ops team has a passion for building relationships, speaking, and acting on behalf of FIG, the insurance company, the agent, and the clients' best interest. As our culture evolves, we remain transparent and collaborative through changes and remain accountable to our commitments. YOUR ROLE: Responsible for reviewing and tracking new business and inforce submissions through problem-solving and teamwork Follow up and communicate with top insurance companies and financial institutions to drive forward the cases in your ownership Manage open cases and requirements within FIG's customer relationship management (CRM) tool, constantly evaluating and proposing ideas to improve efficiencies and workflows Work closely and in lockstep with the Sales Team to create a cohesive, evolving culture of one to drive stability and growth with the financial professionals we work with Communicate and establish deep relationships with financial professionals to effectively convey status updates Use creativity and out-of-the-box thinking to solve unique scenarios and problems WHY YOU ARE THE RIGHT PERSON: Keep a positive attitude in all aspects of your work Outcome-driven problem solver Fosters and builds relationships internally and externally Ability to learn and grow within our CRM Engage in collaboration with sales and other departments throughout the organization to increase efficiency Bring forward ideas and remain creative for continuous improvement Excel in a team-driven environment Act as the advocate for the agent and client, where you remain empathetic and engaged in the process from start to finish

Job Description FIG's Ops Team is unlike any other. We take passion and accountability to a whole new level. We see ourselves as an extension of the financial professionals we work with day in, day out and work to build strong relationships that help drive efficiencies and business processing. FIG's Ops Team operates in a team-driven, agile manner. We work with one another and other departments to service and process new business applications. From surveying insurance company rules and checking funding status, to driving the cadence of a case forward, there's no end to the depths our team will go to provide the platinum standard of customer service. We partner closely with our in-house tech team to collaborate and constantly evolve the platform that we use every single day and that connects us to the financial professionals we serve. Problem solving and innovation is at the heart of everything we do, and we never stop thinking outside-of-the-box to focus and improve on the true outcome of the work in front of us. We value our positive, solution-oriented culture that drives business and the team forward. Our ops team has a passion for building relationships, speaking, and acting on behalf of FIG, the insurance company, the agent, and the clients' best interest. As our culture evolves, we remain transparent and collaborative through changes and remain accountable to our commitments. YOUR ROLE: Responsible for reviewing and tracking new business and inforce submissions through problem-solving and teamwork Follow up and communicate with top insurance companies and financial institutions to drive forward the cases in your ownership Manage open cases and requirements within FIG's customer relationship management (CRM) tool, constantly evaluating and proposing ideas to improve efficiencies and workflows Work closely and in lockstep with the Sales Team to create a cohesive, evolving culture of one to drive stability and growth with the financial professionals we work with Communicate and establish deep relationships with financial professionals to effectively convey status updates Use creativity and out-of-the-box thinking to solve unique scenarios and problems WHY YOU ARE THE RIGHT PERSON: Keep a positive attitude in all aspects of your work Outcome-driven problem solver Fosters and builds relationships internally and externally Ability to learn and grow within our CRM Engage in collaboration with sales and other departments throughout the organization to increase efficiency Bring forward ideas and remain creative for continuous improvement Excel in a team-driven environment Act as the advocate for the agent and client, where you remain empathetic and engaged in the process from start to finish

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $45,400.00 - $74,900.00 Target Openings 1 What Is the Opportunity? Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. What Will You Do? * CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. * CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. * CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. * DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. * FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. * May require lifting items up to 20 pounds (occasionally). * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. * ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. * ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. * CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. * COMMUNICATION SKILLS: Verbal and written communication skills. * JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. * RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. What is a Must Have? * High School Diploma or GED. * 1 year of service-related work experience OR Bachelor's Degree. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Pay Range: $65000 - $70000 / year Our Perks: Generous PTO plans, sick pay and health benefits Annual bonus based on employment standing* Work from home and hybrid model employment Confie Enablement Fund/ Scholarship Program I-Care Recognition Program Corporate Social Responsibility Program Diversity, Equity and Inclusion Initiatives Confie Hub and Discount Programs (Gym Membership) Purpose Supports the creation, sustainment, evaluation, and optimization of Retail-focused sales and sales management tools, processes, and resources Essential Duties & Responsibilities Establish and maintain meaningful partnerships with sales employees at various levels of the organization Collaborate with Sales Leadership to evaluate sales performance and processes and support real-time business needs Collaborate with Confie support teams and key stakeholders to achieve project and business objectives Support Confie Retail through the implementation, sustainment, evaluation, and optimization of the sales funnel, sales, and servicing processes and skills, pre-underwriting, and frontline operations of sales employees and managers Manage and participate in Retail-focuses projects of varying sizes and exercise independent judgment related to process decisions Support frontline execution by creating and delivering process documentation and training resources Support the design and implementation of differentiating selling and sales management tools Support evaluation and sustainment of selling and sales management tools to ensure continued organizational impact and adherence to evolving business needs Support frontline and sales execution through regular sales observations Establish and measure project results and key performance indicators as well as personal performance goals Effectively document, track, and manage project milestones and deliverables for all participating stakeholders Communicate effectively and professionally using a variety of media, including but not limited to email, chat, in-person meetings, and telephone Qualifications and Education Requirements ≥ 2 years of retail sales experience or related insurance industry experience ≥ 1 year of project management experience Proficiency in Microsoft Office Suite professional products Exceptional communication skills in both written and spoken English Exceptional organizational and time management skills Preferred Skills Bachelor's or Master's degree with a business orientation Conversational written and spoken Spanish Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Essential Duties and Responsibilities: Responsible for setup and breakdown of select meetings, functions, and events (maneuvering and lifting furniture listed but not limited to tables, chairs, risers, tents, gates, barriers, and bike rack). Performs heavy lifting and use of equipment when necessary. Assists in the execution of special events at Nationals Park and the management of events to help ensure an efficient and high-quality event production that leads to customer satisfaction. Assists other departments as needed under the direction of the Lead, Coordinator, or Event Manager. Be willing and able to adjust work schedule on short notice to support events on nights and weekends. Other duties as assigned. Requirements: Minimum Education and Experience Requirements High School Diploma or equivalent military experience Ability to work long and/or irregular hours including nights, weekends, and holidays. Knowledge, Skills, and Abilities necessary to perform essential functions Work effectively under pressure in meeting deadlines. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with staff, contractors and facility users. Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended workdays and extended number of consecutive days. Ability and eagerness to work in a team-oriented maintenance department where daily work activities will include tasks both within and outside of specific trade disciplines. Uphold Core Values: Teamwork, Innovation, and Integrity. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction - Together. Physical/Environmental Requirements Maintenance: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Workers will be subject to inside and outside environmental conditions, extreme heat, extreme cold, noise, and working at heights above 10 feet. Compensation: The projected wage rate for this position is $17.95 per hour. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range. Equal Opportunity Employer: The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Aegis General Energy, a division of Aegis General Insurance Agency, a wholly owned subsidiary of K2 Insurance Services, LLC, is seeking a full-time Operations Specialist to join its team at its headquarters in Conway, Arkansas. Aegis Group offers a diversified national platform of specialty insurance programs. Acquired by San Diego-based K2 Insurance Services in 2013, Aegis continues to expand its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing, sales, and support staff. Aegis offers the opportunity to join an established company in growth mode. Our pay and benefits program includes a competitive hourly pay rate, medical, dental, and vision insurance; paid time-off in year of hire and 401(k) with employer match. Pay Range: $18 - $20 USD Hourly Job Description Operation Specialist - AEGIS GENERAL ENERGY Operation Specialist duties could include but not limited to the following; Will be required to work in-office at the Conway Office in a hybrid capacity. Provide best-in-class service and response times to our select agency partners Data Entry into multiple internet-based systems Answer incoming calls Answer all emails in a Timely Matter Assist in the day-to-day operations as assigned Policy Issuance ,taking underwriting binds and putting into policies Issue Federal and State Filings, issues the filings per state requirements Process Endorsements, work within IMS to issue endorsements Work all Errors for the DMV, bound accounts and all insurance is sent to the local DMV, some manual entries, requires work within multiple sites Issue Cancellation and Non-renewals Gather Driver Information for additional Drivers, gather information for underwriting, data entry into IMS system. Soft Skills Required: Must have precise and exceptional attention to detail, with an innate capacity for organization Must be able to work within strict deadlines Ability to multi-task and work within several systems at once, while prioritizing important and pressing tasks Must be timely in responsiveness to emails, requests and completing tasks Have a high level of self-motivation to work with a team and get tasks completed Excellent verbal and written communication Utilize time management abilities in a fast-paced, high volume environment Ability to work in a customer service and driven environment. Ability to resolve moderately complex problems and work in high pressure situations Consistent dependability, promptness, and excellent people skills Strong time management skills that allows the ability to complete own job and the backup for other team members Hard Skills Required: Use Microsoft Office software, (e.g. Outlook, Word and Excel) Excellent computer skills including typing proficiency, Microsoft Office proficiency with an emphasis in Excel spreadsheets Experience: Minimum of 2 years' experience as a commercial CSR for a commercial lines insurance agency or 2 years' experience as a underwriting assistant at an MGA or Insurance Company Compensation: Aegis General Energy offers the opportunity to join an established company in growth mode. Our compensation program includes competitive pay; medical, dental, and vision insurance; paid time-off in year of hire; and 401(k) with employer match. Send your resume to Cynthia Burleson @ ********************************

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: The Client Operations Specialist plays a vital role in supporting our Client Success team with the end-to-end delivery of health insurance services for employer groups, brokers, and individual members. This position acts as a conduit between Client Success and the broader Centivo organization, helping to ensure that market facing needs and requirements are being accounted for in our day-to-day operations or broader projects that will impact the market facing team. The ultimate objective of the Client Ops team is to reduce the administrative & operational burden of our Client Success teams through standardization and process optimization. Responsibilities Include: Subject Matter Expertise: Act as Subject Matter Expert, representing the voice of the customer and client success, on any product, network, vendor discussions and rollouts Identify Client Success needs and requirements related to such rollouts, ensuring timely distribution of deliverables to Client Success Support will be expected but not limited to Open Enrollment, Plan Renewals and any plan changes Project management and system support for internal systems (Plan Manager, Portal) will be required of this role. Data & Reporting: Ensure accuracy and integrity of client data in internal systems. Monitor KPIs related to client satisfaction, service level agreements (SLAs), and operational performance. Alert Client Success if KPI's are not meeting targets and make recommendations to improve performance Process Optimization & Workflow Management: Identify inefficiencies in client-facing processes and propose solutions. Develop and maintain standard operating procedures (SOPs). Partner with all areas of the organization, including but not limited to: Client Success, Account Management, Product, and IT, to ensure consistent delivery of outputs. Claims & Benefit Administration Support and Client Communication Assist with any broad claims issues when necessary. Identify issue impact and communicate root causes and resolution steps clearly to client success, while also working with Communications on external communication if/when necessary Handle client inquires by collaborating with Claims and Member Care departments to resolve and/or escalate member issues, including VIP member issues with internal Customer Advocacy team Provide timely updates on system changes, process impacts, or service issues/outages. Escalation Prioritization and Monitoring: Own the intake, tracking, and resolution of broad operational client issues (e.g., file failures, processing delays, network changes, etc). Log, track, and resolve escalations by coordinating with internal departments like claims, IT, eligibility, etc. Identify issue impact and communicate root causes and resolution steps clearly to client success. Vendor Integrations: Support Client Success with integration of third-party vendors for clients (e.g., PBM, eligibility vendors, point solutions, etc). Facilitate internal process including requirement gathering, ticket submission and monitoring Qualifications: Required Skills and Abilities: Experience working work with health insurance products (HMO, PPO, HDHP, etc.), funding types (fully insured, ASO, Level Funded), and regulations (ACA, HIPAA). Strong organizational and project management skills. Proficiency with MS Office (Excel, Outlook, Word); Excellent written and verbal communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information form others Holds high Customer Service standards and aims to be client-orientated with a drive for quality service Education and Experience: 5 years of experience in health insurance, healthcare, or employee benefits, preferably in a client-facing or operational role Must have worked in a TPA or direct carrier setting Experience working in JIRA, SQL and Tableau Preferred Qualifications: Bachelor's Degree Experience working with self-funded healthcare plans Knowledge of claims administration, billing cycles, and eligibility system Experience with CRM's and health plan administration systems Work Location: This position is remote Occasional travel for client meetings or training may be required Centivo Values: Resilient - This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don't give up. Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. Positive - We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and real human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You're not just clocking in; you're building an asset. We provide the platforms, mentorship, leads, and proven systems so you can focus on serving families, growing your income, and developing into a leader. What you'll do - Meet virtually or in person with families who have requested information about life insurance, mortgage protection, and retirement strategies. - Listen, ask great questions, and help clients find solutions that fit their goals and budget. - Submit applications through our carrier partners and follow up with clients to ensure a smooth onboarding process. - Plug into our training, coaching, and leadership development so you can grow from producer to builder and, ultimately, business owner if you choose. What we provide - Commission-only structure with uncapped earning potential. - Remote-first model with flexible scheduling. - Step-by-step training and mentorship from field-tested leaders. - Multiple carriers and products so you can do what's truly best for the client. - A culture built on growth, ownership, and breaking generational poverty. Who this is for - You're hungry, coachable, and willing to follow a proven system. - You want to build something that feels like yours - not just punch a clock. - You're comfortable being paid directly in proportion to the value you create. - You care about people and want your work to matter. If you're serious about building a better financial future for yourself and the families you serve, we'd love to talk.

As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion. Note: Must be willing and able to work 9:30am to 6:00pm shift Responsibilities Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions. Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction. Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures. Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines. Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications. Handles customer inquiries to include agents and members. This role may also: Process reinstatements, and conversions. Generates reports, correspondence and form letters for additional information, document files and follows ups. Reviews and processes new applications for life insurance and annuity products. Handles customer inquiries to include agents and members. Qualifications 1 -2 years' experience in process-oriented customer service role. High School diploma or equivalent and some college level coursework required. Strong Computer and Data Entry skills Proficient with MS Office software Experienced with internet-based systems. Additional Skills: Excellent Verbal and Written Communication skills. Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date. Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly. Able to demonstrate mastery of the technical/functional skills necessary for performing own job. Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action. What We Offer: A collaborative, energetic work environment where you can put your passion for people to work Medical, Dental, Vision, Life and Disability coverage available day one Pension Plan Performance-based incentive plan 401k available with a Company match Holidays and Paid Time Off AAA Basic Membership While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.