Martin's Point Health Care jobs in Portland, ME - 65 jobs

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Looking for a great summer internship experience? Here's your chance to gain valuable work experience with a leading health care provider. Martin's Point Health Care - an innovative, not-for-profit organization offering care and coverage to residents of Maine and beyond - is looking for talented summer interns to join our team. As a united force of people caring for people, we're on a mission to transform the health care system and create a healthier community. Our employees enjoy a culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - come to life every day. No wonder Martin's Point has been recognized as a certified Great Place to Work since 2015! For more information, please visit ******************************************* And to see how we are supporting health in our communities, please check out our videos at ********************************** Job Description Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. The primary focus of this internship is to work on projects related to, but not limited to the following: Social media content production and editing Company activities and engagement, including events support Work with other interns from the Marketing Team on strategically designed group projects As needed project related research Education Currently enrolled in a two or four-year undergraduate degree program such as Marketing, Advertisting, Communications, Media or Production Skills Working ability across a variety of social media channels a plus Adobe Creative Suite or Similar creative platform preferred Abilities Demonstrates an understanding of and alignment with Martin's Point Values Strong organizational skills Ability to handle confidential and sensitive information in a discreet and professional manner Ability to take direction from multiple individuals and prioritize tasks appropriately to meet deadlines Ability to collaborate with team members and all internal departments Ability to be a consistent and positive member of a team with dedication to the success of the great team and organization Ability to function independently (good sense of judgment) Ability to provide the highest level of customer service both to internal and external customers Excellent interpersonal and communication skills Comfortable working remotely as part of a team and independently An attitude which is positive, adaptable, outgoing, and flexible Strong communication skills, both written and verbal This internship will begin in late May and the duration of the internship program is 12 weeks. Please note that this is a hybrid working arrangement; some work will be done in our Portland offices and some remotely. Interns must live in Maine throughout the 12-week program. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Job Description ESSENTIAL FUNCTIONS Greet incoming patients using friendly, respectful communication Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc. Accept patient payments and document accordingly Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays Maintain accurate transaction batches on credit card machine; balance cash drawer Assist billing office with problem resolution as necessary Notify clinical staff that patient has arrived via the EMR Make patient aware of any unusual delay in their appointment time Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette Be familiar with forms necessary for patient appointments To include scanning, printing, assembling, and mailing patient packets Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments Ability to prioritize telephone encounters Monitor automated confirmation calls and update EMR Flexibility and willingness to work as a team member Proficient with Windows based computer applications Accurate transcribing and data entry skills Excellent typing and accurate documentation of patient encounter JOB REQUIREMENTS High school graduate Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor Ability to work independently and accurately Ability to work well in busy environment

Job Description CORE RESPONSIBILITIES: Risk Management, Patient Safety and Patient Experience · Support the identification, evaluation, and mitigation of risks related to patient safety, clinical care, and regulatory compliance to protect patients and reduce liability within the organizations. · Manage the investigation of adverse patient outcomes, quality of care opportunities and patient safety events to assess potential harm, identify root causes, and coordinate appropriate follow-up actions, as assigned by the department Director. · Identify and escalate adverse events, complaints and grievances that may lead to potential claims in a timely manner. · Manage the investigation of verbal and written complaints and grievances involving quality of medical care and services. · Independently research of medical records, interviews with involved parties, documentation of findings, formulation of responses, and facilitation of resolution whenever possible. · Apply techniques of problem solving, active listening, negotiation, conflict resolution, diplomacy, and diffusion of emotions in investigating and addressing adverse events, complaints and grievances. · Negotiate and mitigate expectations to promote satisfaction, ensure quality and safety and minimize the risk of adversarial outcomes. · Provide planned, as well as just in time, education related to customer service, conflict resolution, and effective tools for establishing interpersonal connections with patients and families. · Support the development and implementation of standard operating procedures related to risk management, patient safety and quality assurance. · Partner with clinical and operational leaders, the ASC directors and care teams to embed safety and risk mitigation strategies into workflows. · Support development of a safe and just culture by supporting frontline staff and clinical leaders in safety reporting and response efforts. · Support the facilitation of safety and risk education for clinical and administrative staff, including orientation and ongoing training. · Review and report on patient experience measures. · Develop and support implementation of performance improvement plans related to patient experience measures. · Benchmark performance against industry standards and best practices. Ambulatory Surgical Center (ASC) Risk Management and Quality Assurance Support · Support the development and execution of ASC Quality Assurance and Performance Improvement (QAPI) Program Annually. · Support the development and execution of the ASC Risk Management Program Annually. · Assist in tracking and reporting required measures as outlined in the Medicare Ambulatory Surgical Center Quality Reporting (ASCQR) program. · Assist in conducting medical record reviews in alignment with the ASC policies to ensure ongoing compliance with documentation requirements. · Participates in activities that support ongoing readiness for regulatory and accreditation surveys. Quality Assurance · Assist in the development and implementation of quality improvement initiatives to enhance patient outcomes and operational efficiency. · Collaborate with healthcare teams to promote evidence-based practices and continuous improvement. · Maintain current knowledge of healthcare regulations, accreditation standards, and industry trends. · Assist in the creation and implementation of quality management systems to support consistent and safe clinical practices. · Support operational teams to ensure provision of safety patient care and risk mitigation. · Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. · Perform other duties to support the mission, vision and values of InterMed. MISSION AND VALUES: · Follows InterMed's mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. · Provide the highest quality care to our patients with a level of service that exceeds their expectations. · Maintain a positive attitude and always treat our patients and each other with dignity and respect. · Insist on honesty and integrity from each other and our business partners. · Make teamwork a core component of our relationships between physicians, staff, and patients. · Embrace change to better serve our patients. · Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. · Have fun as we carry out our mission to serve. KNOWLEDGE, SKILLS, AND ABILITIES: · Education: o Bachelor's degree in healthcare administration or equivalent combination of experience and education required · Experience: o 3-5 years healthcare, clinical quality, patient safety, and/or risk management experience required · License/Certifications: o Certified Professional in Healthcare Risk Management (CPHRM) or Certified Professional in Patient Safety (CPPS) required, or ability to obtain certification within 1 year of hire. o Active unencumbered Registered Nurse (RN) license in Maine preferred

Job Description This role will support the development of proactive plans to ensure InterMed's positioning as a leader in healthcare in alignment with company KPIs and organizational strategic plans. The Clinical Risk Manager champions interdepartmental problem solving to ensure all clinical and medical staff workflows are aligned with patient safety standards and organizational policy. CORE RESPONSIBILITIES: Patient Safety and Risk Management Identify, evaluate, and mitigate risks related to patient safety, clinical care, and regulatory compliance to protect patients and reduce liability within the organizations. Investigate complex adverse patient outcomes, quality of care opportunities and patient safety events to assess potential harm, identify root causes, and coordinate appropriate follow-up actions. Identify and escalate adverse events, complaints and grievances that may lead to potential claims to the Director of Risk and Quality Assurance in a timely manner. Maintain a working knowledge of applicable Federal, State, and local laws and regulations, and organizational policies and procedures to effectively respond to adverse events, complaints and grievances. Support the design and implementation of an integrated patient safety and risk management program across diverse ambulatory settings, including surgical, specialty, and primary care services. Conduct proactive risk assessments (e.g., FMEA) and retrospective event analyses (e.g., RCA) related to safety incidents, adverse events, and near misses. Analyze trends from incident reporting systems to identify safety improvement opportunities. Serve as a primary contact for risk events involving patient harm, clinical errors, or potential liability issues across outpatient sites. Maintains documentation of incident reviews, follow-ups, and corrective actions. Collaborate with malpractice carriers and third-party administrators on claim reporting and risk mitigation. Monitor and address environmental, operational, and clinical risks specific to outpatient and procedural care settings. Complaint and Grievance Management Develop, implement, and maintain a standardized system for addressing complaints and grievances. Investigate verbal and written complaints and grievances involving quality of medical care and services in a timely manner. Research medical records, interview involved parties, document findings, formulate responses, facilitate resolution whenever possible, and generate documentation reflecting appropriate conclusions/resolutions. Patient Experience and Communication Apply techniques of problem solving, active listening, negotiation, conflict resolution, diplomacy, and diffusion of emotions in investigating and addressing complaints and grievances. Negotiate and mitigate expectations to promote satisfaction, ensure quality and safety and minimize the risk of adversarial outcomes. Provide planned, as well as just in time, education related to customer service, conflict resolution, and effective tools for establishing interpersonal connections with patients and families. Data Analysis and Reporting Collect and analyze adverse events, complaint and grievance data for trends and opportunities to improve patient safety and patient experience. Prepares, distributes, and presents reports. Communicate departmental trends directly to managers and coordinators and participate with them in identifying and implementing process improvements. Track and report safety metrics and compliance indicators to leadership and external stakeholders, as needed. Provide leadership with timely updates on trends, high-risk issues, and action plans. Benchmark organizational performance against industry standards and best practices. Policy and Compliance Collaborate with ambulatory surgical services to ensure adherence to perioperative safety standards and protocols (e.g., surgical time-outs, infection prevention, post-op follow-up). Investigate and manage patient complaints, grievances, and claims in coordination with leadership and legal counsel. Participate in patient safety and risk components of accreditation surveys and regulatory audits. Develop and implement policies and standard operating procedures related to patient safety and risk management. Support safety committees, quality councils, and leadership huddles with relevant data and guidance. Utilize and optimize incident reporting and tracking systems to extract meaningful data for dashboards and improvement initiatives. Ambulatory Surgical Center (ASC) Risk Management and Quality Assurance Support Participates in the development and execution of ASC Quality Assurance and Performance Improvement (QAPI) Program Annually. Participates in the development and execution of the ASC Risk Management Program Annually. Tracks and reports required measures as outlined in the Medicare Ambulatory Surgical Center Quality Reporting (ASCQR) program. Conducts medical record reviews in alignment with the ASC policies to ensure ongoing compliance with documentation requirements. Participates in activities that support ongoing readiness for regulatory and accreditation surveys. Collaboration and Education Partner with clinical and operational leaders, the ASC directors and care teams to embed safety and risk mitigation strategies into workflows. Champion a culture of safety and just culture by supporting frontline staff and clinical leaders in safety reporting and response efforts. Serve as a resource to others responding to non-clinical quality of care and service complaints (e.g., billing complaints). Provide consultation to Clinical Coordinators and Managers in the management of difficult patient and/or family situations in alignment with organizational culture, mission, and values. Facilitate safety and risk education for clinical and administrative staff, including orientation and ongoing training. Other Activities Maintain strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. Perform other duties to support the mission, vision and values of InterMed. MISSION AND VALUES: · Follows InterMed's mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. · Provide the highest quality care to our patients with a level of service that exceeds their expectations. · Maintain a positive attitude and always treat our patients and each other with dignity and respect. · Insist on honesty and integrity from each other and our business partners. · Make teamwork a core component of our relationships between physicians, staff, and patients. · Embrace change to better serve our patients. · Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. · Have fun as we carry out our mission to serve. KNOWLEDGE, SKILLS, AND ABILITIES: · Education: o Bachelor's degree in nursing or equivalent combination of experience and education required. o Master's degree preferred in nursing, public health, healthcare administration or other relative field. · Experience: o 5+ years of patient safety and/or risk management experience required · License/Certifications: o Active unencumbered Registered Nurse (RN) license in Maine required o Certified Professional in Healthcare Risk Management (CPHRM) or Certified Professional in Patient Safety (CPPS) required, or ability to obtain certification within 1 year of hire. o BLS required within 6 weeks of hire

Job Description ESSENTIAL FUNCTIONS · Perform Ultrasound exams as indicated. · Obtain appropriate medical history from referring physician and patient. · Request pertinent outside films and reports when indicated for correlation. · Complete sonographer worksheets with all exams. · Review images/films with Radiologist. · Monitor ultrasound supplies and order as necessary. · Maintain preventative maintenance on ultrasound system, keeping detailed records on file. · Maintain all credentials with regard to ACR and other certification and accreditation. · Additional duties as requested by management staff. · Understands/utilizes all electronic and computer systems including basic trouble shooting. · Adhere to the ergonomic safety policy and comply with the ergonomic established competencies. JOB REQUIREMENTS · Completion of a recognized AMA school of sonography or equivalent; national certification, (RDMS) required. Experienced preferred. · Current experience in all areas of diagnostic medical sonography. Clinical competence in the delivery of care for selected patient populations. Must be familiar with current regulations. Excellent customer services are required · Ability to use independent judgment and pay attention to detail · Professional growth and development assumes individual accountability for adherence to work requirements. Assumes responsibility for own professional growth and development. · Ability to interact well with Radiologist(s), Mid-level providers, patients, patient family members, and co-workers. · Willing to work with others to accomplished shared objectives and goals

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Looking for a great summer internship experience? Here's your chance to gain valuable work experience with a leading health care provider. Martin's Point Health Care - an innovative, not-for-profit organization offering care and coverage to residents of Maine and beyond - is looking for talented summer interns to join our team. As a united force of people caring for people, we're on a mission to transform the health care system and create a healthier community. Our employees enjoy a culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - come to life every day. No wonder Martin's Point has been recognized as a certified Great Place to Work since 2015! For more information, please visit ******************************************* And to see how we are supporting health in our communities, please check out our videos at ********************************** Job Description This internship will begin in late May and the duration of the internship program is 12 weeks. Please note that this is a hybrid working arrangement; some work will be done in our Portland offices and some remotely. Interns must live in Maine throughout the 12-week program. Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. The primary focus of this internship is to work with the communication team on content creation, intranet updates, digital display management and ad hoc project work: Intranet Content Management Create, manage existing, and upload new content to Compass. Digital Display Management Create and upload content to BrightAuthor. Manage BrightAuthor content. Content Creation and Formatting Staging approved copy and images in tracking software dashboard. Email/Newsletter Content Management Content placement, formatting, etc. Assistance with formatting FAQs, PDFs, supporting documents, monthly observances list, image selection and editing, etc. Project Management Trafficking projects within shared PM system, submit/monitor general comms projects. Communications Tracking Smartsheet Communications Planning Calendar, Spotlight campaigns or series, etc. Project and request intake and trafficking Education Currently enrolled in a two or four-year undergraduate degree program Knowledge Working knowledge in Sitecore or other web content management platforms Working knowledge in BrightAuthor or similar display management platforms Working knowledge in CRM or communications platform dashboard systems Abilities Strong interest in Project Management systems/tools/platforms, such as Teamwork Analytical and problem-solving skills with strong attention to detail An attitude which is positive, adaptable, and flexible Strong communication skills, both written and verbal Comfortable working remotely as part of a team and independently This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Job Description ESSENTIAL FUNCTIONS Assessment of provider schedules and organize patient flow Assist providers with patient care: Rooming patients Maintain data registries and Meaningful Use information Medication reconciliation of non-complex medication lists Take vital signs and weight Perform point of care testing as directed by provider Perform screenings per provider guidelines Assist providers with clinical procedures Give injections and immunizations as directed by provider Input patient care orders after Provider has noted them in patients progress note Document all clinical data correctly and appropriately in patient's EHR Process patient communication per Provider approval and oversight Preload patient records prior to routine visit per provider protocol and oversight Refill patient medications according to protocol per provider approval and oversight Prepare, stock and clean exam room(s), maintain supplies and equipment for treatment Maintain clinical environment with attention to safety and infection control Maintain clinical equipment including routine checks, calibration, cleaning and repairing Maintain point of care testing supplies Maintain stock and ordering of clinical and administrative supplies Maintain proper stock, storage and handling of vaccine supply; order accordingly Accurate documentation of all vaccine records Assist with administrative responsibilities which may include: Obtaining lab/x-ray reports Hospital notes Referral information Completing forms/requisitions as needed Excellent professional judgment, phone skills and decision making ability Work collaboratively with all team members Demonstrate initiative, responsibility and flexibility Ability to prioritize and handle multiple tasks Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors Maintain confidentiality and compliance in all patient care activities Participate in continuing and professional education Complete InterMed clinical competence expectations with provider check/sign off Special projects as assigned by lead, coordinator or manager JOB REQUIREMENTS Successful completion of an accredited Medical Assistant program, preferably an Associates Degree program; current CMA or RMA certification; or must obtain within 6 weeks of hire Professional appearance and demeanor Proficient in Windows applications, electronic medical record preferred InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Supervisor is responsible for day-to-day operations of the utilization review clinical team, in the areas of authorization requests, organizational determinations/ disputes, and auditing/training of utilization review staff. Regularly monitors daily workload, volumes, metrics, production, and phone queues. The Supervisor also ensures compliance with regulatory requirements, benefit interpretation, professional standards of practice, and timeliness and notification standards for all lines of business are met. As an active member of the Health Plan leadership team, the Supervisor will serve as a subject matter expert with specific focus on mentoring new team members, assisting with training and development, clinical auditing and providing guidance and support. Job Description Key Outcomes: Leads daily team huddles and manages the day-to-day utilization review activities including referral/authorization requests and organization determinations. Monitors staff productivity and performance metrics and outcomes to ensure a productive and efficient team that meets all service and timeline standards. Serves as a mentor and daily resource for team members and partner departments assisting with questions, complex cases or situations and escalates as appropriate. Oversees initial and cross-training of utilization review team members on new programs and initiatives. Performs chart audits and ensures compliance with regulatory and accreditation standards. Assists with onboarding new team members and provides support to the assigned preceptor. Provides coaching to all team members on UM policies, Procedures and clinical guidelines. Assists with the creation and maintenance of utilization review standard work, guidelines, and job aids. Participates in program planning and enhancements. Identifies improvement opportunities and participates in technology, system planning and enhancement; recommends and tracks technology modifications that support the utilization review processes. Assists in performing utilization reviews in a clinical capacity when necessary May serve as a clinical department representative in Health Plan committees, focus groups, and other strategic and operational interdepartmental initiatives. Ensures compliance with and integrity of all departmental processes and policies, benefit interpretation and professional standards of practice, and maintains a detailed knowledge of applicable regulatory and accrediting body standards (i.e. American Nurses Association (ANA), American Board of Managed Care Nursing (ABMCN), National Committee of Quality Assurance (NCQA), Centers of Medicare and Medicaid Services (CMS)) and assists all staff members to maintain compliance. Education/Experience: Associate's degree in nursing; Bachelor's degree (BSN) preferred 3+ years of medical management experience in a managed care setting including utilization review RN experience in a clinical setting Leadership and/or management experience preferred Certification in Managed Care Nursing preferred Required License(s) and/or Certification(s): Current Licensure as an RN in Maine and other appropriate jurisdictions as necessary Skills/Knowledge/Competencies (Behaviors): Demonstrates an understanding of and alignment with Martin's Point Values Excellent interpersonal, verbal, and written communication skills Critical thinking: can identify root causes and implement creative solutions; analyze and apply data to inform decision-making Ability to demonstrate a clear understanding of the standards of professional practice in decisions, leadership, and documentation Ability to prioritize time and manage multiple competing demands efficiently and effectively for self and others Ability to function independently Computer proficiency in Microsoft Office products including Word, Excel, and Outlook This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Job Description CORE RESPONSIBILITIES: • Contract Management: Oversee the full lifecycle of vendor contracts in Ntracts (contract management system), including workflow approvals, execution, renewals, and terminations. Ensure accurate filing and timely updates. Provide system access and training for managers and administrators. • Contract Drafting & Review: Draft, review, and edit contracts to ensure compliance with business needs and applicable local, state, and federal regulations. • Legal Support: Assist the Chief Legal and Compliance Officer with matters related to subpoenas, billing, insurance claims, arbitration, mediation, complaints, and litigation. Prepare and manage case files, including evidence, exhibits, depositions, pleadings, and related documents. • Legal Research: Conduct legal research; compile and organize factual and technical information. Develop chronologies, reports, and visual aids to support legal analysis and decision-making. • Compliance Monitoring: Monitor and analyze statutes, regulations, judicial decisions, and legal articles. Track new or updated regulations to support compliance efforts. • Corporate Governance: Provide administrative support to the Quality Assurance Committee, including managing meeting agendas, preparing materials and minutes, and reporting updates and policies to the Board of Directors. • Administrative Support: Complete special projects and assignments as directed by the Chief Legal and Compliance Officer. • Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. • Perform other duties to support the mission, vision and values of InterMed. MISSION AND VALUES: • Follows InterMed's mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. • Provide the highest quality care to our patients with a level of service that exceeds their expectations. • Maintain a positive attitude and always treat our patients and each other with dignity and respect. • Insist on honesty and integrity from each other and our business partners. • Make teamwork a core component of our relationships between physicians, staff, and patients. • Embrace change to better serve our patients. • Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. • Have fun as we carry out our mission to serve. KNOWLEDGE, SKILLS, AND ABILITIES: • Education: o Associate's degree in business or related field required • Experience: o 3 years of paralegal experience in a healthcare setting preferred o Superior interpersonal skills and ability to utilize tact, diplomacy, and discretion for all interactions with patients and their families required o Excellent critical thinking skills, decisive judgment, superior conflict resolution and problem-solving skills required o Excellent verbal, written and presentation skills; ability to effectively communicate with all levels of the organization required · o Requires a high level of sensitivity to confidential information and demonstrates discretion in all interactions o Strong computer skills; specifically, the Microsoft suite including, SharePoint, Teams, Microsoft Word, Excel, and PowerPoint o Ability to collect, analyze, and interpret data from electronic database. o Ability to generate and deliver effective presentations. o Strong organizational skills and the ability to prioritize workflow in response to shifting demands. • License/Certifications:

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Compliance and Regulatory Specialist supports the Compliance & Legal Affairs department as a knowledge leader responsible for developing, implementing, and delivering comprehensive compliance and regulatory training programs for all levels of staff. This role ensures employees receive training regarding federal and state regulations, regulations, health plan policies, and ethical standards, pertinent to their specific roles. The role partners closely with Compliance, Legal, Human Resources, and Operational teams to promote a culture of compliance, promote continuous learning and professional development, and reduce organizational risk. The incumbent will serve as the Facility Security Officer (FSO) for the Organization, ensuring MPHC employees in roles requiring a Common Access Card (CAC) have the proper sponsorship, background, and authorization to obtain and maintain a CAC., The incumbent must qualify for, obtain, and maintain a Position Level of Trustworthiness from the U.S. Government Office of Personnel Management as well as verify their US citizenship and complete the required employment eligibility verification upon hire. Job Description PRIMARY DUTIES AND RESPONSIBILITIES Training Development & Delivery Design, develop, revise and deliver effective and engaging compliance training programs (e.g., HIPAA, CMS regulations, Defense Health Agency regulations, NCQA requirements, fraud, waste & abuse, code of conduct, privacy, etc.). Support development of the company-wide compliance training plan, including consultation with business segments, ensuring alignment with risk profiles and regulatory expectations. Create training materials, e-learning modules, and job aids tailored to various employee groups and learning styles. Develop visually compelling and easy-to-understand materials to simplify compliance topics. Participate in new hire orientation sessions focusing on compliance and regulatory requirements and conduct annual training. Design and implement quizzes, knowledge checks, and other evaluation tools to measure comprehension; analyze results to identify gaps and drive improvements. Conduct ongoing refresher and specialized training as regulations or company policies evolve. Regulatory Compliance Stay current on relevant regulations and industry standards, including CMS, Medicare, HIPAA, NCQA and any regulatory or procedural requirements. Translate complex regulatory language into practical, understandable training content. Support compliance monitoring efforts by identifying training gaps and recommending corrective actions. Facility Security Officer (FSO) Sponsorship: Works with Mission Partner Affiliation Sponsors (MPAS) to initiate the CAC application process. Enrollment: Enrolls appropriate roles in the Mission Partner Identity Credentialing and Access Management (MP ICAM) system. Application Management: Guides CAC applicants to log in and complete their applications within MP ICAM. Liaison: Acts as the primary contact for the Defense Counterintelligence and Security Agency (DCSA) and other government security agencies, as applicable. Compliance: Ensures CAC holders meet and maintain requirements for access. Program Evaluation & Reporting Assess training effectiveness through evaluations, metrics, and feedback. Maintain detailed training records to ensure regulatory compliance and audit readiness. Prepare and present reports on compliance training completion and outcomes to leadership. Collaboration & Support Work collaboratively with Compliance Officer(s), Department Managers, and Subject Matter Experts to ensure training reflects current policies and processes. Assist with compliance investigations or audits by providing training documentation and support. Assists in development, revision, and/or review of internal departmental policies and procedures Participates in risk assessment activities and assists with the development of an annual work plan that identifies, stratifies, and prioritizes areas of compliance risk. Serve as a compliance ambassador-promoting awareness, accountability, and ethical behavior across the organization Performs other duties as assigned. POSITION QUALIFICATIONS There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position. Education Bachelor's degree or equivalent combination of relevant education and experience. Experience 3+ years work experience in Healthcare Administration, Compliance, Education or related field. Proven experience and success in a mentoring/education role capacity Knowledge Familiarity with learning styles to ensure a multi-faceted approach to curriculum development and delivery Skills Exceptional written and oral communication skills required Computer proficiency required in Microsoft Outlook, Word, Excel, and Microsoft office products. Proficiency with Learning Management Systems (LMS) and e-learning tools (e.g., Articulate). Abilities Exceptional written and oral communication skills, with the ability to communicate complex information across all levels of the organization. Approach work assignments in an organized, process-focused manner, which fosters the achievement of effective results. Exceptional communication and interpersonal skills including problem-solving skills to collaborate effectively with diverse groups. Strong customer service orientation and demonstrated ability to establish and maintain trust and credibility with management and stakeholders. (Required) Ability to prioritize and multi-task while maintaining focus on department objectives Ability to work cooperatively with other departments Ability to function both independently and as a team Capacity to understand complex documents and translate to front line employees. Deadline and detail oriented Demonstrates an understanding of and alignment with Martin's Point Values and strategic goal This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Looking for a great summer internship experience? Here's your chance to gain valuable work experience with a leading health care provider. Martin's Point Health Care - an innovative, not-for-profit organization offering care and coverage to residents of Maine and beyond - is looking for talented summer interns to join our team. As a united force of people caring for people, we're on a mission to transform the health care system and create a healthier community. Our employees enjoy a culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - come to life every day. No wonder Martin's Point has been recognized as a certified Great Place to Work since 2015! For more information, please visit ******************************************* And to see how we are supporting health in our communities, please check out our videos at ********************************** Job Description This internship will begin in late May and the duration of the internship program is 12 weeks. Please note that this is a hybrid working arrangement; some work will be done in our Portland offices and some remotely. Interns must live in Maine throughout the 12-week program. Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. The Compliance & Legal Affairs team works with all areas of the organization to maintain compliance with Federal and State privacy laws, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA). The primary focus of this internship is to work on projects related to, but not limited to the following: Researching and analyzing the HIPAA Privacy and Security Rules Assisting with site walk throughs to evaluate Privacy Compliance Researching and analyzing state privacy laws Monitoring and Auditing of Privacy Compliance Assisting with in person and virtual privacy trainings Developing relationships with leaders across the organization Assisting with other projects to support privacy initiatives Education Currently enrolled in a two or four-year undergraduate degree program Skills Working knowledge of Microsoft Office products or strong willingness to learn Abilities Demonstrates an interest in privacy, compliance, and the health care industry. Ability to research and synthesize legal and regulatory information. Strong communication skills, both written and verbal. Analytical and problem-solving skills with strong attention to detail. Ability to handle confidential and sensitive information in a discreet and professional manner. Comfortable working remotely as part of a team and independently. Demonstrate a collaborative mindset and willingness to contribute to team success. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Job Description General Dermatologist with Mohs Surgery - InterMed, P.A. | Portland, Maine InterMed, P.A., a physician-owned and governed multispecialty medical group, is seeking a Board-Certified/Board-Eligible Dermatologist with training and experience in Mohs Micrographic Surgery to join our growing Dermatology team in South Portland, Maine. Position Highlights: Full-time outpatient position with a mix of general dermatology and Mohs surgery Join a collaborative team of dermatologists and advanced practice providers Dedicated support staff and state-of-the-art surgical suite for Mohs procedures Robust referral base from InterMed's large network of primary care and specialty providers No hospital call; excellent work-life balance Why InterMed? Physician-Led Excellence - Be part of a 100% physician-owned and governed organization where clinical decisions are made by those who understand patient care best. Collaborative, Multi-Specialty Team - Work alongside in-house specialists in cardiology, dermatology (including Mohs surgery), OB/GYN, ENT, neurology, pain management, sports medicine, and more. Agile & Innovative - Join a nimble organization that embraces new technologies and care models to enhance both patient outcomes and physician satisfaction. Career Development - We are committed to your professional growth with mentorship, leadership opportunities, and continuing education support. Qualifications: MD or DO with completion of an accredited Dermatology residency Board Certified or Board Eligible in Dermatology Fellowship training in Mohs Micrographic Surgery required Current or Eligible for licensure in the state of Maine Commitment to high-quality, patient-centered care Join a supportive, physician-led team where your expertise in both General Dermatology and Mohs surgery will be valued and well-utilized! Competitive Benefits Package: Time Away Paid time off determined by employment agreement Up to 7 paid holidays per year 100% employer-paid Maine Paid Family Leave premiums Employer-paid short- and long-term disability insurance Health & Wellness Health, dental, and vision insurance* $0 premium for employee-only health insurance* 100% coverage for preventive care* Health savings account (HSA) with company contribution* Health and dependent care savings accounts (FSAs)* Employer-paid Life and AD&D insurance* Employee Assistance Program (EAP)* Ergonomic assessments Access to InterMed's free onsite fitness center Opportunities to join groups focused on culture, engagement, and development *These benefits begin on the first day of the calendar month following your start date. Financial Perks $5,000 towards CME (prorated where applicable) + time wRVU-based incentive model Competitive start-up bonus Path to shareholder status 401(k) profit sharing plan 401(k) with immediate vesting and company safe-harbor contribution Professional liability insurance Discounts with local businesses InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Looking for a great summer internship experience? Here's your chance to gain valuable work experience with a leading health care provider. Martin's Point Health Care - an innovative, not-for-profit organization offering care and coverage to residents of Maine and beyond - is looking for talented summer interns to join our team. As a united force of people caring for people, we're on a mission to transform the health care system and create a healthier community. Our employees enjoy a culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - come to life every day. No wonder Martin's Point has been recognized as a certified Great Place to Work since 2015! For more information, please visit ******************************************* And to see how we are supporting health in our communities, please check out our videos at ********************************** Job Description This position is based onsite at our Portland, ME location. Beginning in late May, the duration of the internship program is 12 weeks. Interns must live in Maine throughout the duration of the internship program. The Intern will obtain valuable Project and Construction Project Management experience while assigned to the Support Services Department. The Intern will assist in managing diverse projects, processes and activities within the facilities and capital planning program. Applying project management skills and techniques, the intern will work collaboratively with internal departments to successfully develop and execute initiatives and activities. Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. The key outcomes of this role are inclusive of, but not limited to the following: Assist with the project management of new four story 50,000 sf office building on the Veranda Street Campus in Portland, Maine. Manages schedule, budget, internal client requirements, and daily administrative tasks. Plans and execute facility condition assessments of existing infrastructure and develops Scope of Work and estimates for future capital projects. Assists with asset enrollment and development/implementation of an Asset Lifecycle Management program. Assist with synthesizing data. Utilize MS Office software to produce documents, presentations, reports, spreadsheets, correspondence, etc. Perform special projects or other duties as assigned. Education Currently enrolled in a two or four-year undergraduate degree program License/Certifications Engineer in Training (EIT) preferred Project Management Professional (PMP) preferred Experience Project management experience preferred Knowledge ISO 55000 Asset Management preferred Value Engineering preferred Skills Intermediate Microsoft Office Suite Basic AutoCAD preferred Abilities Excellent interpersonal and communication skills Effective time management skills This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Looking for a great summer internship experience? Here's your chance to gain valuable work experience with a leading health care provider. Martin's Point Health Care - an innovative, not-for-profit organization offering care and coverage to residents of Maine and beyond - is looking for talented summer interns to join our team. As a united force of people caring for people, we're on a mission to transform the health care system and create a healthier community. Our employees enjoy a culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - come to life every day. No wonder Martin's Point has been recognized as a certified Great Place to Work since 2015! For more information, please visit ******************************************* And to see how we are supporting health in our communities, please check out our videos at ********************************** Job Description This position is based onsite at our 331 Veranda St, Portland, ME location. Beginning in late May, the duration of the internship program is 12 weeks. Interns must live in Maine throughout the duration of the internship program. Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. The IT Service Desk Intern will provide hands-on technical support to end users while assisting the IT Service Desk team with daily operations and strategic projects. This role is heavily focused on imaging and deploying computers, installing software, supporting hardware, and working directly with staff to ensure smooth transitions to new technology. The intern will gain practical experience in enterprise IT operations, customer support, and endpoint management in a fast-paced environment. The intern will support the IT Service Desk and endpoint operations through tasks including, but not limited to: Imaging, configuring, and deploying laptops and desktops Installing and configuring operating systems, applications, and updates Assisting users with the transition to new computers and equipment Coordinating appointments with end users for device setup and replacement Providing basic technical troubleshooting for hardware, software, and peripherals Supporting hardware installation, setup, and issue resolution Maintaining accurate asset and deployment records Following established hardware and security configuration standards Assisting with licensing and deployment of supported software and devices Contributing to ongoing IT projects and operational improvements Education Currently enrolled in a two or four-year undergraduate degree program. Focus in information Technology, Computer Science, Data & Analytics, or related field preferred Experience Experience in a customer service, administrative, or technical support environment preferred Skills Working knowledge of Microsoft Office (Excel, Word, Outlook), or strong willingness to learn Abilities · Strong interest in IT Service Operations and technology support · Strong customer service mindset with the ability to communicate clearly and professionally · Excellent attention to detail and organizational skills · Ability to handle confidential and sensitive information responsibly · Comfortable working both independently and as part of a team · Ability to follow direction from multiple team members and manage competing priorities · Strong time management and task prioritization skills · Analytical thinking and basic troubleshooting ability · Flexibility and willingness to take on tasks of varying complexity · Positive attitude, reliability, and strong work ethic · Commitment to teamwork, professionalism, and organizational values This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Job Description The ideal candidate blends technical expertise with strong communication and influencing skills to align diverse stakeholders and advance organizational success in a rapidly evolving healthcare landscape. CORE RESPONSIBILITIES: Lead the development and execution of value-based contracting strategies in partnership with contracting, revenue cycle, value-based care, and clinical leadership, leveraging advanced analytics and data science to drive enterprise-wide results. Serve as a strategic advisor to the contract negotiations team, providing forward-looking analysis of historical and projected performance, and delivering actionable insights on contract proposals and counterproposals. Partner with the Value-Based Care Team to evaluate clinical performance and risk adjustment data across commercial and government payer models, identifying opportunities to optimize outcomes and inform future contracting strategies. Design and enhance supplemental payer data feeds to maximize clinical performance reporting and ensure accurate capture of all risk-adjustable conditions. Analyze reimbursement trends and variances by payer and contract, providing recommendations to senior leadership to inform strategic decision-making. Develop and maintain advanced forecasting methodologies for non-fee-for-service payments, including PMPM, quality incentives, and shared savings, ensuring accurate financial projections. Build, refine, and oversee predictive models to evaluate contract performance, identify improvement opportunities, and support strategic initiatives. Review and validate payer financial settlements, reconciling interim and year-end reports against clinical and operational performance, and advising leadership on resolution of discrepancies. Deliver executive-level insights and reporting on payer performance, profitability, and emerging risks to support strategic decision-making. Lead cross-functional solutions with Contracting, Finance, and Revenue Cycle teams to address complex reimbursement issues and implement sustainable solutions. Assess the impact of new payer policies, regulations, and programs, providing guidance to leadership on potential effects on reimbursement and operational performance. Maintain subject matter expertise on industry trends, reimbursement models, and payer policies, serving as a thought partner to executive and clinical leadership. Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. Perform other duties to support the mission, vision and values of InterMed. MISSION AND VALUES: Follows InterMed's mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. Provide the highest quality care to our patients with a level of service that exceeds their expectations. Maintain a positive attitude and always treat our patients and each other with dignity and respect. Insist on honesty and integrity from each other and our business partners. Make teamwork a core component of our relationships between physicians, staff, and patients. Embrace change to better serve our patients. Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. Have fun as we carry out our mission to serve. KNOWLEDGE, SKILLS, AND ABILITIES: Education: 5-7+ years of progressive healthcare experience, particularly in payer contracting, value-based care strategy, or healthcare finance, with demonstrated strategic responsibility. Bachelor's degree in healthcare administration, business, finance, or a related field required; Master's degree or higher preferred Experience: Leadership / Strategic Influence: Proven experience leading cross-functional initiatives across multiple departments and influencing executive-level decision-making to drive organizational strategy. Advanced Analytics / Modeling: Demonstrated ability to develop forecasting tools, predictive models, and scenario analyses to guide payer contracting strategies and optimize value-based care performance. Exceptional analytical skills with the ability to identify subtle trends in data, develop hypotheses, and translate findings into actionable insights. Advanced analytical expertise with experience in predictive modeling, deductive reasoning, and scenario analysis to support strategic decision-making. Strategic and creative thinker, capable of identifying subtle trends, developing hypotheses, and designing methods to analyze complex data sets and defend actionable conclusions. Proven ability to lead cross-functional collaboration, working effectively with stakeholders across healthcare, data science, finance, legal, and population health. Proficiency in data analytics tools and techniques, including SQL, Microsoft Excel, and data visualization platforms (e.g., Tableau, Power BI), with experience querying data directly from enterprise data warehouses. Experience with clinical and claims data, including EMR systems, ICD-10, and CPT coding, and the ability to translate this data into actionable contracting insights. Deep knowledge of healthcare reimbursement methodologies, including fee-for-service, capitation, shared savings, and other value-based payment models. Excellent written and verbal communication skills, with the ability to synthesize complex analyses into executive-level recommendations. Strong organizational and project management skills, including the ability to prioritize multiple initiatives, manage deadlines, and drive cross-functional projects to completion. License/Certifications: N/A

Job Description ESSENTIAL FUNCTIONS: Understands all specimen requirements and can perform phlebotomy for both adult patients and pediatric patients Always identify patients with two unique identifiers Understands LIS and EMR systems to accession and process all lab samples, including outside orders Transfer orders from EMR to LIS and enter appropriate information Knows and instructs patients on proper procedure for urine/stool/sputum collection Knows what vacutainer tubes to draw for which tests and ensures that all specimens are labeled properly Checks send-out log to be sure all reports have been received, call performing lab if copies of report still pending Ensures all supply levels are maintained and adequate Orders supplies as instructed by supervisor Performs other clinical or administrative office tasks as necessary (if applicable to site) Prepares samples for transport and knows all specimen processing procedures Adheres to site-specific workflows Keeps work area clean, stocked and organized Packages Biohazardous Waste to prepare for scheduled pick up Understands and can perform all POCT including Quick Strep, Urine hCG, Urine Dip, Quick Flu, Occult Blood, and Urine Drug Screen Perform and document QC when necessary Knows and abides by personnel policies and procedures Maintains excellent customer service with patients, staff, and physicians Assists in training new employees as directed Work on quality improvement initiatives with manager, as directed Follows all OSHA and CLIA regulations as applied to InterMed Performs and documents on OSHA Log: Disinfect counters with 10% bleach daily Disinfect phlebotomy chairs/area with 10% bleach daily Check surrounding offices for samples daily Empty Confidential Trash daily Clean Centrifuge weekly Disinfect large waste buckets weekly Change sharps containers as needed Monitor and document temperatures As directed, consistently performs all the following tasks: “Scanned Lab Composite” workflow daily Scrub lab schedules to check for orders ahead of appointment times Perform “no-show” workflow from lab schedules Ability to work in the processing area independently and without performance concerns Audits the POCT office logs If applicable, assists the technologists in the following areas: Understands and can plant all in-house cultures, including urine cultures, strep cultures (throat and vaginal) Builds and checks Micro work lists for Urine Cultures, Strep Cultures, and Vaginal Cultures Disassembles and cleans urinalysis analyzer daily Orders processing supplies as needed from various vendors and companies Processing and distributing sample to the appropriate performing departments Performing QC on waived platforms Processing urine samples on the automated platform and prepare for microscopic examination Plating microbiology cultures Capping and storing samples Processing Urgent Care samples STAT Any additional projects within the scope of position, as directed JOB RESPONSIBILTIES: Successful completion of a phlebotomy or lab assistant training course required 1 year of phlebotomy experience with all types of patients and processing preferred Excellent professional judgment, phone skills and decision-making ability Must be able to implement universal precautions always Ability to calm anxious patients Teamwork and cooperation Ability to multi-task with little to no guidance Concern for order, quality, and accuracy Ability to prioritize, organize and plan work independently Flexible as assignments and locations change Excellent communication and customer service skills Perform the N-95 Fit testing, unless medically excused

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Looking for a great summer internship experience? Here's your chance to gain valuable work experience with a leading health care provider. Martin's Point Health Care - an innovative, not-for-profit organization offering care and coverage to residents of Maine and beyond - is looking for talented summer interns to join our team. As a united force of people caring for people, we're on a mission to transform the health care system and create a healthier community. Our employees enjoy a culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - come to life every day. No wonder Martin's Point has been recognized as a certified Great Place to Work since 2015! For more information, please visit ******************************************* And to see how we are supporting health in our communities, please check out our videos at ********************************** Job Description PRIMARY DUTIES AND RESPONSIBILITIES Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. The primary focus of this internship is to work on projects related to the following: Unclaimed property under Accountant's supervision: Compile, reconcile, and maintain spreadsheets for unclaimed property items due for submission during the current fiscal year Help prepare letters to vendors/providers with unclaimed property (MS Excel spreadsheet maintenance and mail-merge in MS Word) Manage the inbox for unclaimed property and escalate questions as needed Research discrepancies using Sage, check registers, and bank data as needed Vendor maintenance under Senior Accounts Payable Specialist supervision: Reach out to vendors to update our records Invoice data entry Check handling under Accountant's supervision (support for accounting assistants): Preparing PDFs for checks printing according to the instructions Matching checks with remittances and stuffing them into envelopes Performing control procedures to ensure accuracy Premium Billing tasks under Premium Billing Reconciliation Specialist: Simple Payment Option set up Monitoring the Premium Billing email for the online payment receipts in case there are special instruction notes from members Correspondence letters to members printing Analysis of discrepancy and error reports POSITION QUALIFICATIONS There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position. Education Currently enrolled in a two or four-year undergraduate degree program Focus in Accounting, Finance or Business preferred Experience Experience working in an administrative and/or customer service-oriented environment preferred Skills Working knowledge of Microsoft Office products including Excel(intermediate), or strong willingness to learn Abilities Genuine interest in the health care industry Ability to provide the highest level of customer service both to internal and external customers, with excellent interpersonal and communication skills Analytical and problem-solving skills with strong attention to detail Ability to handle confidential and sensitive information in a discreet and professional manner Ability to work independently along with work collaboratively across the department and organization Ability to prioritize tasks within an assigned project Effective time management skills Flexibility in tackling assignments of varying complexity This internship will begin in late May and the duration of the internship program is 12 weeks. Please note that this is a hybrid working arrangement; some work will be done in our Portland offices and some remotely. Interns must live in Maine throughout the 12-week program. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Associate Information Security Analyst will be a contributor to security policies, monitoring and analyzing traffic and logs, and assisting in protecting the organization's IT systems and software from malicious activity and technology breaches. With general guidance and coaching, participates in security risk assessments, performing and analyzing vulnerability scans, working with others in IT and the business to remediate and eliminate risks. The Associate Information Security Analyst is proficient in security and technical knowledge, standards development, documentation of the security program, policies and procedures, risk identification and remediation, reporting, and awareness education related to information security. Job Description Key Outcomes: Monitors SIEM, IDS/IPS, endpoint protections, and identity management solutions. Assists in the administration and engineering of the security infrastructure including the single sign-on, multi-factor authentication, business continuity, and GRC tools. Assists coordinating group-wide and company-wide information security matters such as incident response, intrusion detection management, and cyber security advisories. Identifies information and IT security risks including IT technical implementations or business processes. Under general direction, monitors and audits information systems, networks, and databases to identify and isolate occurrences of unauthorized activity; prepares and coordinates corrective actions. Assists with conducting security assessments and audits, penetration testing, IT forensic investigations and incident management. Assists with performing and/or coordinating regular security assessments of existing or new infrastructure or applications. Coordinates response to information security incidents and threats. Assesses and coordinates information and cyber vulnerabilities throughout the organization. Reviews and enforces information security policy, standards and guidelines for business operations and technology implementations. Education/Experience: Bachelors degree in CIS, CS, Business Administration, or similar, or combination of equivalent education and experience 1+ years' experience with information security technologies, security monitoring, incident response, open-source technologies, and various operating systems Healthcare experience and familiarity with HIPAA/HITECH, PCI-DSS, and NIST 800-53 is highly desirable Required License(s) and/or Certification(s): Global Information Assurance Certification (GIAC), Security+, Offensive Security Certified Professional (OSCP), and/or Certified Ethical Hacker (C|EH) is a plus. Skills/Knowledge/Competencies (Behaviors): Customer Focus Act as an owner of the business and seek to understand needs. Able to communicate effectively and clearly to all levels of the IT organization and business when addressing a challenge or identified opportunity - take ownership. Business Acumen Understands the business model of MPHC and can apply that context to projects Always looks for ways to improve processes and create value for business partners. Understands how organizational workflows affect data meaning and use. Drive for Results Participates in enterprise architectural/analytical responsibilities and can plan/scope several inter-related activities to create efficiencies Assists business stakeholders in making informed decisions. Strong troubleshooting skills Meticulously reviews their work and openly receives 3rd party review. Continuous Learning Knows limitations and is open to learning from others, especially when cross-team collaborations are needed. Seeks new knowledge and remains current in the industry. Process Improvement Participates in continuous process improvement efforts within the team. Consistently identifies opportunities for improvement in processes and work products Ability to document and create standard work Dealing with Ambiguity Able to communicate complex ideas and knows who to engage in problem solving. Understand when to bring other team members onboard. Proactively engages in learning to bring understanding to ambiguous situations. Information Security Analyst Demonstrates an understanding of and alignment with Martin's Point Values Thorough understanding of SIEMs, incident response, disaster recovery, contingency planning, encryption technologies, intrusion detection/prevention systems, and/or vulnerability management Knowledge of Microsoft and Linux operating systems Project management and documentation skills Interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community Maintains industry awareness regarding all information and cyber security trends and directions Ability to organize and prioritize multiple tasks independently Thorough understanding of traditional and mobile operating systems and applications Ability to test and analyze complex system, network, and database security settings Understands security protocols and monitoring tools Has knowledge of how best practices integrate with company objectives There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The pharmacy technician assists the pharmacists in the fulfillment of prescription orders from start to finish while providing excellent customer service and supporting all pharmacy department and organizational goals. This position will begin in Portland, ME and will transition to our Brunswick, ME location on April 27, 2026. Job Description Key Outcomes: Creates and maintains accurate patient profiles including demographics, insurance, allergies, etc. to ensure accurate and timely filling of prescription orders and insurance adjudication Balances quality and efficiency in the performance of all pharmacy tasks to contribute to both patient outcomes and broader team goals Answers routine inquiries regarding Health Plan drug coverage, prices, product availability, formulary listings, and pharmacy services. Uses discretion and good judgment in dealing with the questions and problems of patients and clinical staff. Abides by all HIPAA, DOD, CMS, state, federal and board of pharmacy laws and regulations, as well as departmental and organizational policies to protect the privacy of customers and MPHC Performs all tasks associated with each workstation in the pharmacy as assigned; to include but not limited to data entry, filling, shipping, call center, register, and inventory management to support the pharmacy group in its metric goals Utilizes the electronic Medical Record (Athena) to correspond with internal Delivery system staff to request medication refills and ask and answer non-clinical questions related to patient medications, authorizations, interactions, etc. Utilizes established reports to review current and new medication purchases to ensure the best purchasing decisions are being made to reduce expenses for the patient and organization Serves as a professional role model to both Pharmacy staff and other departments in fulfilling the organizational mission and patient care objective of MPHC. Displays a positive attitude and initiates responsibility and cooperation where it concerns patient care, pharmacy/clinical staff relations as well as other aspects of pharmacy development and service. Advocates and promotes, by personal example, excellence of service as an integral part of the pharmacy department. Participates in all department and pharmacy group meetings and process improvement activities, including maintenance of visual management and metrics Education/Experience: High school diploma or equivalent required. Previous pharmacy experience preferred Experience in a medical setting and/or knowledge of pharmacy terms and abbreviations preferred. Required License(s) and/or Certification(s): Active pharmacy license for state applying or eligibility/ability to obtain pharmacy license within 90 days National Pharmacy Certification preferred Skills/Knowledge/Competencies (Behaviors): Windows Based Computer skills: data entry and word processing ability Demonstrated telephone etiquette and positive interpersonal skills Ability to handle difficult conversations with patients and internal customers Ability to multitask among phone and face to face interactions despite frequent interruptions Strong attention to detail Ability to analyze and problem solve Detailed oriented and excellent follow through skills Ability to work with a variety of customers ranging from patients, internal customers: medical staff and other departments, able to collaborate with peers Prioritizes time and tasks appropriately, efficiently, and effectively Ability to excel in a fast paced, high production, high stress environment There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************