Remote Customer Service
Remote job in Saint Clairsville, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Data Entry Product Support - No Experience
Remote job in Bethlehem, WV
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Remote Customer Service
Remote job in Flushing, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Manager (Remote)
Remote job in Brilliant, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Hybrid Document Production Associate - Sun-Weds - 8pm-7am
Remote job in Wheeling, WV
Williams Lea is hiring for a Hybrid Document Production Associate for our Wheeling or Columbus office to work Sunday to Wednesday 8:00 pm to 7:00 am! Pay: $17.34 to $19.30/hour + Shift Differential Location: 3 days onsite and 2 days from home, can be located either in our Wheeling, WV office or in our Columbus, OH office. We welcome candidates from either location.
Benefits:
* Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
* 401k Retirement Savings Plan Including Employer Match
* Paid Time Off (PTO)
* Life Insurance
* Paid Parental Leave
* Short-term & Long-term Disability
* Healthcare & Dependent Care Flexible Spending Accounts
* Domestic Partner Coverage
* Commuter Benefits
* Legal Assistance
* Employee Assistance Program (EAP)
* Company Provided Parking
* Additional Employee Perks and Discounts
Do you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client's brand and track the progress of all work.
Job duties:
* Create and edit legal documents to client specifications using applicable software.
* Transcribe tapes, scan, and clean documents, and convert documents to/from different file formats.
* Recover/restore corrupted document files when needed.
* Handle sensitive and/or confidential documents and information.
* Communicate with managers and supervisors on job or deadline issues.
Job Requirements:
* High school diploma or equivalent
* Advanced knowledge of MS Office (Word, Excel, and PPT), including formatting documents with Styles, and generating a table of contents and table of authorities; strong keyboarding and typing skills
* Ability to work in a fast-paced, team environment and as an independent operator.
* Attention to detail with emphasis on accuracy and quality.
* Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#piq
Auto-ApplyRemote Sales Agent
Remote job in Weirton, WV
Unlock limitless earning potential as a Remote Sales Agent at Ignition CX!
What You Will Do:
As part of our dynamic team, you will work in a remote call center environment, handling inbound calls and selling home services, including TV/Internet, Phone, and other products, on behalf of esteemed brand partners. Your day will consist of:
6-week training in a remote virtual team setting
Thrive in a high-energy, fast-paced environment
Manage a high call volume, handling 20-25 back-to-back calls daily
Aim to close sales on the first call interaction
Weekly coaching's with a Team Lead
Benefit from a 1-hour lunch and a 30-minute break to recharge during your day
What We Offer:
Paid Virtual Training: Earn $12.50/hour while training remotely, We invest in your success from day one.
Unlimited Earning Potential: After training, earn $10/hour plus uncapped commission opportunities. Top performers can earn $60,000+ annually .
Performance Incentives: Weekly and monthly contests, recognition programs, and exciting prizes designed to reward your hard work and results.
$1,500 Retention Bonus: Receive a $1,500 bonus after 90 days as a thank-you for your dedication. (Bonus subject to change, so act quickly!).
Predictable Schedule: Enjoy a steady and balanced schedule of 4 weekdays + 1 weekend day, with all shifts ending by 8 PM EST - no late nights!
Comprehensive Benefits:
Medical, dental, vision, and emotional health support
401(k) with company match
Company-paid life insurance & disability insurance
Employee Assistance Program (EAP)
What We Look For:
Willingness to learn and be coached, no prior sales experience necessary.
Persuasive communication skills with a professional vocabulary.
Exhibit adaptability, resilience and grit while effectively handling rejection.
Honesty, integrity, and ethical sales practices.
Goal-oriented mindset, driven by achievement.
Ability to work in a goal and performance-based environment.
Strong computer skills and multitasking abilities.
Must pass pre-employment screenings, including a background check, drug screening, and other applicable screenings.
Must have reliable internet and a quiet, distraction-free workspace.
Who We Are
Ignition Group, a globally recognized Acquisition, Sales, Performance Marketing, and Distribution company founded in 2002 by visionary brothers Sean and Donovan Bergsma, is seeking highly motivated individuals to embark on a Sales Career journey. We're proud of our consistent Silver Status in the Deloitte Best Company to Work for Survey since 2016, a testament to our exceptional business and dedicated workforce. With over 21 years of expertise, we excel in contact center services and cutting-edge technology, serving diverse clients in telecom, finance, retail, and tech industries. When you join our dynamic sales team, you become part of a movement that is reshaping the customer experience landscape.
Ready to Ignite Your Potential?
If you're ready to reshape the future of sales and unlock your earning potential with Ignition CX, we invite you to apply today. Join us in our mission to redefine what's possible in the world of sales.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact us.
Auto-ApplyWork from Home - Online Product Support (Entry Level)
Remote job in Wheeling, WV
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Make an Impact on Others with a Career from Home
Remote job in Wheeling, WV
Step into our legacy of serving working class families, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.
About us:• Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.• Work Location: US/Canada
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!
Auto-ApplyRemote Customer Service
Remote job in Benwood, WV
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Tutor (Temporary, Part-Time)
Remote job in Wheeling, WV
WVNCC seeks applicants for Tutors in our Academic Support Center to assist and support students on all three campuses (Wheeling, New Martinsville, and Weirton). Part-Time, Temporary Tutors are hired on short-term appointments that in some cases may be renewed with successful performance of duties, knowledge of subject matter, student enrollment, and institutional need. No number part-time, temporary, casual or student employment shall create any presumption of a right to appointment as a full-time or part-time regular employee.
Hours are negotiable but do not exceed 20 hours per week. Tutors work during the Fall, Spring, and/or Summer semesters when courses are in session.
Tutoring is largely conducted on campus (Wheeling, Weirton, or New Martinsville). Fully Remote /Online opportunities are limited, but may exist.
There are three types of tutors:
* Content Tutor - cover a particular area of expertise (Math, Science, English, Economics, etc.)
* General Tutor - assist students with a variety of subjects and/or general assistance with study skills, writing papers, etc.
* Supplemental Instruction Tutor - works with Faculty covering Supplemental Instruction Courses
Some Tutor positions are grant-funded. Pay varies based on type of tutor, institutional need, and funding-source.
* Internal Job Information
Temporary (RPA) appointment
* Non-Exempt
* 20hrs per week maximum
Job duties and responsibilities for Part-Time, Temporary Tutors include, but are not limited to the following. A detailed list of responsibilities is available by contacting the Academic Resource Center at WVNCC:
* Understand and demonstrate the expected behaviors and practices of the tutorial program
* Incorporates all the elements of a beginning, middle and end of a tutoring session
* Incorporates specific differentiated tutoring strategies to meet various needs of learners based on learner preferences, strengths/weaknesses, background, and/or prior knowledge
* Intentionally incorporate active listening and paraphrasing strategies into the tutoring session
* Conduct class visits to promote services and communicate with instructors throughout the semester regarding notes, handouts, or syllabi
* Provide intervention and/or outreach to faculty when needed
* Follow appropriate protocol and report any direct concerns to immediate supervisor
* Keep accurate records of tutoring sessions using ARC OneDrive
* Participate in tutor trainings and workshops required by the Director and/or Tutoring Coordinator
* Explain, demonstrate, and incorporate study habits and academic success strategies consistent with best practices, including practices such as: using a calendar to schedule and note appointments; practicing study techniques; create personal planning schedule that supports adequate study time; communicate with faculty via phone, email, and in-person, every semester; and participate in alternative tutoring options
* Assist with related Academic Resource Center programs/services
* Monitor and engage in online and remote tutoring support through WVNCC's online tutoring platform
* Participate in assessment of tutoring program as directed by Tutoring Coordinator and Director
* Supplemental Instruction Tutors Only:
* Attend class sessions and conduct SI sessions during the week as determined by need/instructor request
* Take thorough notes of all lectures
* Advertise SI to your class regularly and motivate students to attend SI
* Administer mid-term and end-of semester evaluations
* Adhere to all WVNCC policies and procedures and follow specific job duties as assigned.
Qualifications are dependent on position and level-of tutoring provided.
Minimum Educational Requirements:
* Content Tutors : Completed and passed (w/'A' or 'B') comparable course(s) at WVNCC or another college/university
* General Tutors: Associate degree
* Supplemental Tutors : Bachelor's degree preferred, Associate's degree considered with appropriate level of experience
Experience Requirements:
* Experience in education, tutoring, academic support, mentoring etc.
A combination of Education and Experience may be considered.
* Possess excellent communication and interpersonal skills, ease relating to students from diverse backgrounds, required.
* Demonstrate professionalism: responsibility, reliability, punctuality, appearance, and behavior, required
Break Free of a Jobsite and Work From Home
Remote job in Wheeling, WV
Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career! We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
Preferred Skills:- Excellent communication skills, including active listening and problem-solving- Ability to learn, adapt, and adjust on-the-go- Work well with others and individually- Possess a strong work ethic and drive to succeed
What You Can Expect:- Flexible schedule- 100% Remote position- Weekly trainings led by top leaders- Industry-leading resources and technology
Auto-ApplySenior Presentations Graphic Designer
Remote job in Wheeling, WV
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
Monday-Friday, 10am-7pm ET
*Employees may work remotely, but must be a commutable distance from Wheeling, WV.
· Utilize appropriate logs and/or tracking software for all presentation work
· Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
· Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client's brand; intake and workflow coordination functions, as needed
· Exercise independent judgment & use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
· Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
· Communicate with team members, lead, supervisor or client on job or deadline concerns
· Meet contracted deadlines for service delivery to our clients
· Troubleshoot basic software or hardware problems
· Help to foster a proactive environment of continuous service enhancement and relationship building with the client
· Perform Quality Assurance on own work and/or work of others, as requested
· Adhere to Williams Lea Tag policies, in addition to client policies
· Use equipment and supplies in a cost efficient manner
Qualifications
· High school diploma or equivalent
· 3+ years' presentation experience preferably in a legal, banking or large corporate environment
· Advanced skill in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
· Adept with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
· Strong attention to detail; able to work on multiple projects simultaneously
· Able to apply intermediate to advanced requisite knowledge of appropriate grammar, spelling, composition to work requests
· Must have good organizational skills
· Must be able to meet deadlines and complete all projects in a timely manner
· Ability to handle sensitive and/or confidential documents and information
· Able to exercise good judgment to make decisions that conform to business needs and policy
· Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level
· Ability to maintain professional composure when working with immediate deadlines
· Ability to work both independently and collaboratively as part of a team
· Ability to work in a fast paced environment
· Ability to communicate professionally both verbally and in writing
· Must be self-motivated with a positive attitude
· Proven customer service skills are required in order to create, maintain and enhance customer relationships
Additional Information
$20/hour
#GOC
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Sales Representative, Inbound Remote
Remote job in Wheeling, WV
Now Hiring: Future Remote Inside Sales Representatives! Apply Today - Classes Start January 2026! Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026.
Key Dates
* Licensed Class Begins: January 12 and Feb 9, 2026
* Unlicensed Class Begins: January 26, 2026
Why Liberty Mutual?
Pay Details:
* Starting base salary is $45K with opportunity for growth.
* Average earnings range from $55K-$75K through a combination of base salary and generous commission.
* Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the states of North Carolina, New Jersey, South Carolina, Indiana, Massachusetts and West Virginia. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
* Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
* Comprehensive medical benefits from Day 1.
* No cold calls, all incoming warm leads.
* Opportunities for rewards and recognition.
* Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
* All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
* 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
* Strong, engaging interpersonal and persuasion skills needed to close sales.
* Ability to communicate well to both prospects and customers.
* Excellent analytical, decision-making and organizational skills.
* Strong typing capabilities and PC proficiency.
* Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyEntry-Level Sales Representative - Remote
Remote job in Wheeling, WV
Job DescriptionAre you looking to break into the world of sales with unlimited income potential? Do you want the freedom to build your own business and control your own schedule? We're looking for driven, coachable, and goal-oriented individuals to join our growing team of Life Insurance Sales Representatives!
About the Role
As an independent (1099) Life Insurance Sales Representative, you'll work directly with individuals and families to help them find affordable life insurance coverage that meets their needs. This is a commission-only, entry-level opportunity-perfect for those who are self-motivated and ready to build a rewarding career.
What You'll Do
Connect with prospective clients (inbound and outbound leads available)
Educate clients on life insurance options and guide them through the application process
Build lasting relationships through excellent customer service
Work independently and manage your own schedule
Participate in team training and sales development programs
RequirementsWhat We're Looking For
No prior sales or insurance experience required (training provided)
Must be at least 18 years old and authorized to work in the U.S.
Strong communication skills and a willingness to learn
Self-motivated, disciplined, and goal-driven
Life Insurance License (or willingness to obtain - we can help you get licensed!)
Benefits
What You'll Get
High commission structure with performance bonuses
100% Remote
Work-from-anywhere flexibility
Ongoing training, mentorship, and support from experienced leaders
The opportunity to build your own book of business and residual income
Potential to move into leadership roles and build your own sales team
Project Manager-Low Voltage IT/AV Solutions (Remote)
Remote job in Wheeling, WV
The Project Manager is responsible for the successful completion of IT integration projects for new builds and remodels. He or she will plan and oversee multiple IT integration projects at various geographic locations while ensuring that they are completed on time and within budget. In this position, you will oversee technicians on site, interact with clients, manage schedules and budgets, ensure safe execution of the work, and deliver quality work within specifications. The Project Manager works cross functionally with the sales and managed services teams to ensure an optimal client experience while championing the Cielo culture and driving employee engagement.
This role requires an understanding of IT and A/V components, the construction process, budgets, and experience leading a team and managing multiple large-scale projects simultaneously. This position is fully remote and can live in any city within the South or Southeast regions of the U.S. with access to a major airport.
ESSENTIAL JOB DUTIES:
Provide leadership, coaching, and training to manage a high performing team
Oversee field technicians on job sites, primarily remotely
Ensure compliance with any local or state laws and permitting
Ensure safe working environment including compliance with OSHA standards
Monitor and report progress of the project via both status updates and through tracking software
Resolve any issues with progress of the project to include scheduling and equipment
Document project to include pictures, checklists, and final videos
Communicate with the procurement and logistics teams to ensure supplies and equipment are ordered and delivered on time
Act as liaison between the company, vendors, contractors, site supervisors, and the client
Communicate effectively with the client to ensure projects are completed within scope and specifications
Coordinate with the Project Delivery management team to schedule projects, field technicians, and allocate resources (including subcontractors)
Oversee travel approvals and adherence to budgets
Adhere to administrative deadlines such as expense approvals, time sheet approvals, employee appraisals, etc.
Ensure a culture of excellence in customer service and quality
Update technical skills or obtain certifications as required
Represent Cielo values and the Cielo brand at all times
KNOWLEDGE, SKILLS, & ABILITIES
Ability to lead and develop people
Ability to identify problems and evaluate solutions or alternate approaches
Excellent written and verbal communication and interpersonal skills
Ability to read blueprints, schematics, and technical drawing
Ability to handle fast paced environment with changing priorities
Strong attention to detail
Professional attitude and demeanor
Outstanding customer service skills
Self-motivated with the ability to innovate
Excellent time management
Proficient in office computers and computer applications such as word processing, spreadsheets, email, PDF, and design software
Understanding of budgets
Understanding of complex scheduling
QUALIFICATIONS:
Bachelor's degree in business or the work equivalent
Five years of experience in the IT field, preferably in the integrations industry
Three years of experience in construction related project management
Project Management certification is strongly preferred
Ability to travel as needed
PHYSICAL REQUIREMENTS:
Must be able to perform the following:
Lift up to 50 pounds
Stand or sit for extended periods of time
View a computer terminal for extended periods of time
Stoop, kneel, reach, stand, grasp, lift, carry, push, pull, or move objects
Repetitive finger, wrist, elbow, shoulder, or neck movement
Works in a cubicle or office setting
Quiet to moderate noise level
CieloIT LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran, or disability status.
Fire Protection Engineer
Remote job in Wheeling, WV
At CDM Smith, we're committed to connecting you with work that inspires and challenges you. Our employees collaborate on meaningful projects that enhance communities and make a lasting difference in the world. We deliver legendary service and smart solutions for environmental and infrastructure challenges, creating an unmatched experience for both our clients and our team. As a global engineering and construction firm, we partner with clients worldwide to develop innovative solutions that address today's needs and anticipate tomorrow's demands.
We're currently seeking a talented Fire Protection Engineer. In this role, you'll contribute to projects that protect lives and property while helping shape resilient and sustainable environments.
This position can be based out of any U.S. based office. We offer a hybrid work environment that allows our employees to balance time in the office with remote work from home.
As a valued member of our Infrastructure and Services Group you would contribute to CDM Smith's mission by:
- Developing comprehensive fire protection engineering designs, including conceptual layouts, basis-of-design documentation, water supply and hydraulic analyses, and detailed plans for fire sprinkler and suppression systems, fire pumps, and fire alarm systems.
- Acting as QFPE for work with federal projects, providing life safety, fire suppression and fire alarm analysis and design.
- Reviewing draft designs to ensure compliance with federal, state and local regulations and signing off on completed designs.
- Performing other duties of basic to high complexity as necessary to meet client requirements such as creating fire protection and life safety engineering designs and evaluations: egress analysis, fire separation requirements, fire hazard analysis, water supply evaluations, insurance provider recommendations.
- Evaluating systems utilizing HydraCAD, HydraCALC, or similar software as required.
- Reviewing draft designs for compliance with NFPA, UFC, national, state, and local regulations as applicable to project work and signing off on completed designs. Ensuring that firm policies and practices are followed on all designs.
- Performing other duties of basic to high complexity as necessary to meet client requirements, such as creating fire protection and life safety engineering designs
- Ensuring that firm policies and practices are followed on all designs.
- Collaborating with sales staff to create proposals in response to current and potential client requests for proposal (RFPs). Reviewing draft proposals for adherence to firm, industry, state, local, and federal regulations, and best practices.
- Meeting with current and potential future clients to review their current and future design needs.
- Performing site assessments and studies, as needed to ensure designs are aligned with industry standards and local requirements.
- Attending conferences, symposia, etc. to improve the visibility of the firm's products and services in collaboration with applicable sales staff.
- Providing technical guidance and training to more junior staff. Mentoring more junior staff and developing them for future growth within the discipline and firm. May supervise the work of junior engineers on project work.
\#LI-LH1
\#LI-hybrid
**Job Title:**
Fire Protection Engineer
**Group:**
ISO
**Certification/License Requirements:**
Professional Engineer
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree in Mechanical, Architectural or Chemical Engineering, or in Engineering Technology or related discipline. Professional engineering (PE) license.
- 7 years of related experience.
- Equivalent additional directly related experience will be considered in lieu of a degree.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Bachelor's degree in Fire Protection Engineering or related discipline.
- Professional engineering (PE) license in Fire Protection.
- Experience working with UFC criteria for federal work.
- Experience working with FM Global datasheet requirements and other insurance provider requirements.
- Experience with design of suppression system (wet-pipe, dry-pipe, preaction, deluge, foam, clean agent), fire alarm/mass notification system, smoke control system, fire pumps, water storage tanks.
- Experience with life safety requirements, building code analysis, passive fire protection systems, performance-based designs
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Advanced Knowledge of computer assisted design and drafting (CADD) 3D and 4D software and practices.
- Expert Knowledge of engineer principles of design.
- Expert Knowledge of Microsoft business software (excel, word, etc.).
- Excellent verbal and written communications skills.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$90,605
**Pay Range Maximum:**
$158,579
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Governance Consultant - Legal
Remote job in Wheeling, WV
In this position, you'll be based in the Wheeling, WV or Houston, TX office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Computershare has an amazing opportunity for a Legal Consultant, Entity Solutions to join our team.
A role you will love
Today's General Counsel, Corporate Secretaries, and legal departments are under mounting pressure to deal with increasing corporate compliance, governance, and reporting requirements, and as a result they are looking for partners who can provide a full suite of governance and company secretarial services. In response to this trend and feedback from our clients, we are growing our team of corporate governance professionals who will provide Computershare clients with a broad range of governance advisory and managed services to expand on and complement our existing Computershare Entity Services (CES) technology solutions.
Primary Accountabilities
Reporting to the Manager - Entity Solutions, this new and exciting role will be responsible for leading global managed service engagements for multinational clients.
Project managing implementation of legal entity compliance, governance and restructuring activities around the world.
Acting as the main point of contact for a portfolio of multinational clients and maintaining valued working relationships with key client contacts.
Support business development activities and the on-boarding of new clients.
Working closely with colleagues and third-party service providers across the Entity Solutions global network, ensuring operating protocols are adhered to and client service standards are consistently maintained.
Managing client engagement scope, fee and billing arrangements, service levels and quality of deliverables.
Support business management and operational matters, including resourcing, global network development, finance and risk management.
Contribute to a variety of global projects, campaigns and initiatives as and when required.
Keep abreast of both internal and external influences to help shape continuous growth and development of the global Governance Services business and service offering.
Develop own professional competencies and skills through proactive personal development.
What will you bring to the role?
4-year BS/BA degree or equivalent experience required
Paralegal certificate from an ABA approved paralegal program or JD degree (preferred)
2 years+ relevant global legal entity management knowledge and experience gained within either professional services or industry (preferred).
Previous client service and account management experience.
Effective networking and communication skills, and the ability to influence and build effective relationships at all levels with clients and colleagues.
Organized with expert project management knowledge and experience.
The role requires attention to detail and evaluative judgment based on best practice and previous experience. The role holder is expected to respond to and resolve problems and possess executive decision-making skills.
Effective business, financial and risk management skills and the ability to think/act strategically and commercially while protecting the reputation of the company are critical.
The role will require developed communication skills to be able to provide clear verbal and/or written communications in response to client queries utilizing tact and diplomacy when dealing with challenging clients, complaints or sensitive issues.
This role will require travel up to 15% of the time based on business needs.
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
#LI-Hybrid
Auto-ApplyRemote Customer Service
Remote job in Mingo Junction, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Hybrid Dual Document Production Associate, Sr./Creative Designer - Sun - Thurs 1pm-10pm
Remote job in Wheeling, WV
Williams Lea is hiring for a Hybrid Dual Document Production Associate, Sr./Creative Designer for our Wheeling, WV office to work Sunday to Thursday 1:00 pm to 10:00 pm! Pay: $18.50/hour + 10% shift differential Benefits: * Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
* 401k Retirement Savings Plan Including Employer Match
* Paid Time Off (PTO)
* Life Insurance
* Paid Parental Leave
* Short-term & Long-term Disability
* Healthcare & Dependent Care Flexible Spending Accounts
* Domestic Partner Coverage
* Commuter Benefits
* Legal Assistance
* Employee Assistance Program (EAP)
* Company Provided Parking
* Additional Employee Perks and Discounts
The Dual Senior Document Production Associate/Creative Designer position is responsible for providing document production and graphic design services for our clients.
Job duties
(* denotes an "essential function")
* *Perform document production and graphic design work according to established policies and procedures
* *Thoroughly assess job request, identify correct process needed to produce documents and ensure appropriate completion throughout task lifecycle
* *Exercise independent judgment & use established procedures, standards and formats to edit, proofread, convert, create, transcribe or otherwise complete document production and graphic design requests to client satisfaction
* *Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions
* *Assist with coordination of document production services, preparation, intake, and workflow within team
* *Troubleshoot more complex software or hardware problems
* *Utilize appropriate logs and/or tracking software for all assigned work
* *Meet contracted deadlines for accepting, completing, and delivering all work
* *Communicate with peers, supervisor or client on job or deadline issues
* Help foster a proactive environment of continuous service enhancement and relationship building with the client
* Handle sensitive and/or confidential documents and information
* Perform Quality Assurance on work of others
* Train more junior staff members
* Assist peer teams with proofreading, design or other document production and preparation, as needed
* Complete other tasks and assignments as assigned by management
* Interact with clients in person, over the phone or electronically
* Adhere to Williams Lea policies in addition to client site policies
* Use equipment and supplies in a cost-efficient manner
Job qualifications
* Highschool diploma or equivalent required. Higher level education preferred or equivalent work experience
* Minimum 3 years' experience preferably in a legal, banking or large corporate environment
* Document production, word processing experience preferred
* Advanced skill in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
* Adept skill in graphic design software
* Advanced skill with InDesign and Photoshop preferred
* Adept with other software programs for editing and/or creating documents
* Knowledge of a legal timekeeping or job tracking system is preferred
* Ability to work in a fast-paced, team environment, working both independently and collaboratively
* Ability to prioritize work, balance projects and meet deadlines in a timely manner
* Strong attention to detail with good organizational skills and emphasis on accuracy and quality
* Ability to handle sensitive and/or confidential documents and information
* Ability to make independent decisions that conform to business needs and policy
* Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
* Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate needs and pressure
* Must be self-motivated with positive can-do attitude
* Proven customer service skills are required to create, maintain and enhance customer relationships
* Must be able to interact effectively with multi-functional and diverse backgrounds
Statement of other duties
* This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions
Working conditions
* Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site
* Ability to work overtime as needed
* Work is performed in a professional work environment
* Professional attire required
* Hazards include working with office machines (computers, peripherals, copiers, faxes, scanners, bindery equipment, paper cutters, paper, toner) and cleaning supplies
* Must be able to work sitting down all or most of the time
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Auto-ApplyAccount Manager Associate - Commercial Lines (Fully Remote Option)
Remote job in Wheeling, WV
Title: Account Manager Associate - Commercial Lines
Hybrid Preferred: 1 day out of the Binghamton, Rochester, or Syracuse, NY office OR Fully Remote (candidates residing in EST or CST zones) Supporting: Binghamton and Syracuse, NY offices
Book Focus: 90% Construction / Contractors. 10% General, Habitational, Manufacturing.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Task Processing: Process tasks accurately and within required timeframes.
Contract Review: Assist in reviewing contracts to ensure proper coverages are included.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
1-3 years actively managing a commercial lines book, 3-5 years of customer service experience in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty licensing; professional designation preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $55,000.00 to $70,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-Apply