Patient Service Representative jobs at Mary Free Bed Rehabilitation Hospital

Company: Grand Rapids Ophthalmology Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Walker, Michigan. A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Full-Time Monday thru FridayPatient Services Representative Cedar Springs, MI Starting at $18 per hour About My Community Dental Centers At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Patient Service Representatives can grow and thrive, offering ample opportunities for mentorship, education, and career development. Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan. If you're passionate about making a positive impact as a Patient Services Representative, we invite you to join our team! Patient Services Representative: Key Responsibilities As a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. * Greet patients and visitors professionally in-person and over telephone. * Coordinate effective scheduling and confirmation of appointments. * Assist in the coordination of incoming and outgoing patient referrals. * Ensure patient chart accuracy and the collection of required documentation and consents. * Verify patient insurance and eligibility, and collect payments as required. * Notify providers of patient arrivals and assist in presenting pertinent patient information. * Assist patients with the check-in and check-out process. * Confirm all future appointments and assist in scheduling follow-up treatment. * Maintain financial records and perform daily and weekly deposits. * Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies. You may be a good fit for ourp SR Patient Services Representative role if you possess: * Strong leadership, problem-solving and communication skills. * Ability to work with interruptions and to manage multiple priorities while meeting deadlines. * Ability to work unsupervised while maintaining a professional demeanor. * Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. * Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. Qualifications: * High school graduate or equivalent. (Required) * Dental or customer service experience preferred. Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers. My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Part-Time Mon-Tues-Thurs 7:45 a.m. to 5 p.m.Patient Services Representative Bay City, MI Starting at $18 About My Community Dental Centers At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Patient Service Representatives can grow and thrive, offering ample opportunities for mentorship, education, and career development. Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan. If you're passionate about making a positive impact as a Patient Services Representative, we invite you to join our team! Patient Services Representative: Key Responsibilities As a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. * Greet patients and visitors professionally in-person and over telephone. * Coordinate effective scheduling and confirmation of appointments. * Assist in the coordination of incoming and outgoing patient referrals. * Ensure patient chart accuracy and the collection of required documentation and consents. * Verify patient insurance and eligibility, and collect payments as required. * Notify providers of patient arrivals and assist in presenting pertinent patient information. * Assist patients with the check-in and check-out process. * Confirm all future appointments and assist in scheduling follow-up treatment. * Maintain financial records and perform daily and weekly deposits. * Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies. You may be a good fit for ourp SR Patient Services Representative role if you possess: * Strong leadership, problem-solving and communication skills. * Ability to work with interruptions and to manage multiple priorities while meeting deadlines. * Ability to work unsupervised while maintaining a professional demeanor. * Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. * Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. Qualifications: * High school graduate or equivalent. (Required) * Dental or customer service experience preferred. Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers. My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

The Patient Service Representative is responsible for maintaining the front office and representing the practice with professionalism. This position requires multi-tasking effortlessly, prioritizing efficiently, handling patient requests, placing outbound calls to patients, and handling all administrative tasks with a positive attitude (to include patient check-in, check-out, receiving payments, and answering telephones). Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets patients in a warm, welcoming, and professional manner. Always utilizes excellent customer service skills. Enters and verifies all demographic information into the electronic medical record system. Enters, scans, and verifies (via electronic verification system) all insurance information into electronic medical records. Distributes forms to patients with necessary explanation and assistance. Collects forms from patients ensuring proper completion. Collects co-payments and past due balances. Ensures all money is accounted for by completing the end of day process to balance both the electronic and physical cash drawer. Maintains cash box during each shift to ensure all cash-box money is accounted for. Schedules patient appointments by consistently and accurately utilizing department scheduling guidelines. Checks in-basket daily and completes pending tasks. Completes robust reminder calls daily. Assists with waitlist. Assists with administrative duties (faxing, copying, mail, reports, etc.) Follows proper process for STAT tests ordered by provider. Other activities that assist with coordination of patient care (verbally review patient instructions, orders, labs, referrals) as well as necessary follow-up to complete these requests. Completes department-specific projects, such as patient tracking and follow-up. Conforms with and abides by all regulations, policies, work practices and instructions. Education/Training/Experience: Minimum of High School diploma (or equivalent). Previous medical office experience preferred Job Knowledge, Skills & Abilities: Ability to work effectively both independently and in a team environment. Excellent communication skills, both written and verbal. Excellent computer skills. Excellent customer service skills. Strong organizational skills and attention to detail. Ability to prioritize and manage time effectively. Stress management. Ability to maintain strict standards of confidentiality regarding patient information. Benefits: Medical, Dental, & Vision Insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Short- & Long-Term Disability Life Insurance 403(b) Retirement Plan with a 3% employer match after just one year. Public Service Loan Forgiveness (PSLF) Program Continuing Education Generous Paid Time Off 9 Paid Holidays + 1 Personal Holiday Perfect Attendance Bonus for Hourly Staff Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Part-Time Wed-Thurs 7:30 to 4:30-Fri-7:30-3:30Patient Services Representative Washtenaw, MI Starting at $18 per hour About My Community Dental Centers At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Patient Service Representatives can grow and thrive, offering ample opportunities for mentorship, education, and career development. Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan. If you're passionate about making a positive impact as a Patient Services Representative, we invite you to join our team! Patient Services Representative: Key Responsibilities As a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. * Greet patients and visitors professionally in-person and over telephone. * Coordinate effective scheduling and confirmation of appointments. * Assist in the coordination of incoming and outgoing patient referrals. * Ensure patient chart accuracy and the collection of required documentation and consents. * Verify patient insurance and eligibility, and collect payments as required. * Notify providers of patient arrivals and assist in presenting pertinent patient information. * Assist patients with the check-in and check-out process. * Confirm all future appointments and assist in scheduling follow-up treatment. * Maintain financial records and perform daily and weekly deposits. * Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies. You may be a good fit for ourp SR Patient Services Representative role if you possess: * Strong leadership, problem-solving and communication skills. * Ability to work with interruptions and to manage multiple priorities while meeting deadlines. * Ability to work unsupervised while maintaining a professional demeanor. * Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. * Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. Qualifications: * High school graduate or equivalent. (Required) * Dental or customer service experience preferred. Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers. My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Patient Representative - BMH QCP PT Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Greets and/or registers patients accurately and efficiently. * Verifies insurance eligibility using online systems. * Provides and/or completes required patient forms. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift 12 Hour Day Shift Time Type Part time Scheduled Weekly Hours 24 Cost Center 1202 Patient Access ER (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BHG Bronson Healthcare Group 6901 Portage Road Title Patient Representative 80 Hours Central Scheduling - Portage Rd 0900-1730 Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Take calls in a high-volume incoming call center * Schedule and register patients for outpatient radiology appointments * Communicates appointment information accurately and efficiently for multiple facilities and ancillary departments across the system. * Verifies insurance eligibility using online systems. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * Assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1207 Patient Access - Call Center (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

The Patient Services Coordinator plays a key role in delivering excellent customer service to patients, ensuring a positive patient experience through various communication channels. This position supports patient care through call management, patient intake, symptom triage, scheduling, registration, insurance management, and documentation. The role requires attention to detail, the ability to manage a high volume of patient interactions, and collaboration with clinical staff to ensure quality service. The position involves working flexible hours, including nights and weekends, to accommodate business needs. Currently this is a full time benefit eligible position typically working Monday to Friday 8am to 5pm. This will be onsite at our Heart of the City - West facility. Bilingual in Spanish is required. Responsibilities: Open and close the Contact Center promptly. Greet patients and clients using appropriate communication methods and scripts. Collect and input accurate patient data, including financial and demographic information, into the patient record. Record clear, concise messages for physicians and staff, prioritizing tasks within the EMR system. Actively listen to identify urgent symptoms and direct patients to clinical staff for timely assistance. Collaborate with team members and site partners to address patient needs efficiently. Schedule patient appointments, confirm appointments, and create patient charts in compliance with scheduling guidelines using the electronic system. Coordinate translation services when required. Maintain knowledge of insurance guidelines for accurate scheduling, verification, and eligibility determination. Audit appointments and charts to ensure completeness and accuracy of patient data. Represent the organization at community events, promoting services and fostering positive relationships. Review sliding fee scale costs as necessary. Achieve personal and team performance goals, both qualitative and quantitative. Ensure confidentiality and accuracy when handling patient data in the Electronic Health Record (EHR). Perform additional duties as assigned. Skills / Knowledge / Abilities: Knowledge of medical terminology and insurance processes. Strong teamwork skills to achieve positive outcomes for patients and staff. Bilingual skills (Spanish preferred). Excellent phone communication and customer service skills. Proficient in Microsoft Office programs and the ability to learn new software. Detail-oriented with strong organizational skills. Effective written and verbal communication skills. Ability to maintain patient confidentiality in adherence to HIPAA regulations. Key Values: Customer Service Collaboration Integrity Respect Professionalism Learning Education / Licenses / Certificates: Required: High School / Equivalent - Preferred: Associate Degree or specialized training. Experience Required: At least one year of experience in a medical office, call center, or customer service role. In lieu of the specified education and experience requirements, an equivalent combination of education, training, and relevant work experience may be considered. Bilingual in Spanish - Required Equipment / Tools / Technology: Desktop or laptop computer Zoom phone software and Zoom Contact Center application Networked copier/printer/facsimile Microsoft Office (Word, Excel, PowerPoint, etc.) Electronic Health Record (NextGen) Physical Requirements: Standing: Less than ⅓ of the time Sitting: ⅓ to ⅔ of the time Independently mobile (movement between floors): Less than ⅓ of the time Grasping (applying pressure to objects): Less than ⅓ of the time Finger Use (typing, pinching, etc.): ⅓ to ⅔ of the time Reaching above head: Less than ⅓ of the time Stooping, crouching, or bending: Less than ⅓ of the time Kneeling or crawling: Less than ⅓ of the time Repetitive hand/body motions: ⅓ to ⅔ of the time Vision (reading computer screen): ⅓ to ⅔ of the time Hearing: ⅓ to ⅔ of the time Speaking: ⅓ to ⅔ of the time Pushing or pulling: Less than ⅓ of the time Sedentary Work (lifting no more than 10 lbs): ⅓ to ⅔ of the time. Environmental Factors / Working Conditions: Indoor office environment: More than ⅔ of the time Outdoor weather conditions: Less than ⅓ of the time Exposure to toxic/caustic chemicals: Less than ⅓ of the time Exposure to blood, bodily fluids: Less than ⅓ of the time Exposure to illness/infection: Less than ⅓ of the time Other Requirements of the Position: Work hours during off shifts, nights, or weekends: Occasional, limited. Supervision Received: Work progress checked frequently. Supervision Given: No direct supervision of others. Client Population Served: May serve all patient populations. Who we are: Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more. Our Mission: Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved. Our Vision: Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being. Our Values: Collaboration - Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals. Customer Service - Serve internal and external customers in a welcoming manner with compassionate care. Innovation - Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning. Integrity - Uphold the highest ethical standards by being honest and trustworthy. Professionalism - Create a positive work environment where we care accountable for our decision, our action and the results. Benefits: Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below! Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles Medical, Dental and Vision Insurance for you and your family Generous Paid Time Off benefit - 4 weeks per year for full time Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays! 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% MET and MESP 529 Savings Plans Pet Insurance! Employee Assistance Program Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.

Company: Grand Rapids Ophthalmology Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Grand Rapids, Michigan. (East Beltline area) A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Emergency Department Patient Representative- Battle Creek, 28hrs/wk, Benefits Eligible Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Greets and/or registers patients accurately and efficiently. * Verifies insurance eligibility using online systems. * Provides and/or completes required patient forms. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. Shift First Shift Time Type Part time Scheduled Weekly Hours 28 Cost Center 1202 Patient Access ER (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Patient Representative BBC - PRN Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Greets and/or registers patients accurately and efficiently. * Verifies insurance eligibility using online systems. * Provides and/or completes required patient forms. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. Shift First Shift Time Type Part time Scheduled Weekly Hours 10 Cost Center 5102 Infusion Center (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

General Purpose of Job: Provides clerical/clinical support for the to maximize the value, potential, and satisfaction of our customers. Ensures the scheduling and staffing needs are met and completes timekeeping processes to ensure the department has appropriate resources to meet the needs of our patients while interpreting various union and non-union pay practices correctly. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the scheduling database. * Serve as Liaison for Centralized Scheduling and work with all scheduling staff to assure quality training and improvement measurements are implemented. * Schedules patient procedures using Tempus & Apollo obtaining all necessary information and coordinating procedures with physicians, cardiology staff, equipment and personnel availability. * Maintain control of vendor visitation to Cardiology. * Organize luncheons for staff meetings and in-services. * Retrieve film and C.D.'s for physicians. * Generate reports from Fusion / Dolby as needed. * Act as resource person for all users of Tempus, KinetDx reports, TMV. * Monitor accuracy of report disbursement. * Process patient orders via Star system. * Send out documentation to other facilities i.e. C.D.'s, (using KinetDX), reports (using Dolby / Fusion). * Entry of patient charges into the computer utilizing appropriate diagnoses. * Answer all incoming, outgoing and inter-hospital phone calls by relaying to proper party, taking messages, contacting necessary person, and answering inquiries. * Handles confidential inf * Communicates with patients to schedule and register appointments. * Assists with obtaining and verifying insurance authorizations with support from authorization specialists, tracks authorization expirations, and communicates authorization needs to therapists and/or authorization specialists. * Answers means of communication (telephone, email, internal messaging system) to coordinate care for patients and therapists. * Coordinates care with scheduling and therapy team members to promote efficient care for patients. * Communicates within the team any unplanned schedule interruptions * Works with leadership to ensure adequate staffing levels for each shift * Compiles daily schedules for therapists, ensuring that productivity expectations are met * Perform and document cleaning and maintenance activities according to department standards. These include but are not limited to cleaning treatment areas, stocking clean linens, removing dirty linens, disinfecting patient care equipment, and performing routine maintenance checks. * Assist in the provision of therapy interventions under the supervision of a staff PT, PTA, OTR, or COTA. Therapy interventions include but are not limited to: modality assistance, equipment and treatment area set up and clean up, aquatic therapy program assistance, assistance with ambulation, transfers, wheelchair mobility, and mat activities and assistance with ADLs and table top activities. * Transport patients between therapy gyms/treatment rooms and patient rooms as needed, as well as to/from building entrance to support safety and wayfinding as appropriate. * Communicate verbally with the responsible clinician regarding the patient's feedback related to designated intervention. * Seek ways to continually improve the value of our services and maximize our customers' rehabilitation potential by actively participating in activities such as in-services, staff meetings, team meetings, and continuing education courses. * Maximize customer satisfaction by treating our customers with respect and responding to their needs in a prompt, friendly, and courteous manner. * Follows all hospital policy and departmental procedures related to infection control. * Assists leadership and supports program operations as assigned.ormation on a daily basis. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. * Orders and maintains office supplies. * Initiates pages to physicians and staff. * Maintains patient medical records. * Instruct new Associates in all procedures and responsibilities. * Acts as preceptor for new Associates. Job Requirements Work Experience • Minimum six (6) months of experience in a healthcare setting. • Minimum one (1) year of customer service experience in an inpatient or skilled nursing setting Education • High school diploma or GED Specialized Knowledge and Skills • Demonstrate working knowledge of Microsoft Office applications or other computer software as deemed appropriate. • Demonstrate knowledge of EPIC • Demonstrate effective written and verbal communication skills and strong interpersonal skills • Demonstrate knowledge of medical terminology • Demonstrate ability to prioritize and keep pace in a very busy setting. • Ability to perform multiple tasks and adapt to changing work situations • Ability to handle office machinery such as fax machines and multi-line phone system. • Effective written and verbal communication skills and strong interpersonal skills. UM Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. #-AM1 Location: Sparrow Hospital Activation Date: Tuesday, October 28, 2025 Expiration Date: Thursday, January 1, 2026 Apply Here

Description: Positions Location: Lansing, MI General Purpose of Job: Schedule and coordinate resources for patient appointments and procedures for Medical Oncology (6027), Radiation Oncology (7050) and Intravenous Specialty Infusion Center (ISIC). Obtain all needed patient related information including diagnostic records, lab results etc.. Verify all appointments/procedures in EPIC/Mosaiq. Greet and check in patients for testing using AIDET. Support Physicians/Administration/Caregivers in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Mosaiq scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC/Mosaiq obtaining all necessary information and coordinating procedures with physicians, radiation oncology staff, equipment and personnel availability. * Coordinate the compiling of patient records to facilitate patient rounds and quality assurance matters. * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC/Mosaiq. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Coordinates ordering needed supplies for department. * Initiates pages to physicians and staff. * Maintains patient medical records. * Instruct new Caregivers in all procedures and responsibilities. Job Requirements General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. Work Experience High school diploma or GED Minimum of one year advanced secretarial/administrative training and/or experience. Minimum of 6 months experience with EPIC scheduling applications within the past year - preferred Education High school diploma or GED. Specialized Knowledge and Skills • Complete data entry testing with accuracy of 90% or higher Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills History of outstanding customer service skills Ability to multitask Strong attention to details Work history that exhibits outstanding dependability and ability to work independently Proficient in medical terminology. Proficient word processing and dictation/transcription skills. Use multi-line phone Knowledge and working experience with Excel Demonstrate knowledge of EPIC - preferred Knowledge and experience with Mosaiq scheduling system preferred University of Michigan Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. #LI-MA1 Location: Sparrow Hospital Activation Date: Friday, December 5, 2025 Expiration Date: Saturday, December 13, 2025 Apply Here

General Purpose of Job: Ensure that all patients on the are scheduled for physical therapy, occupational therapy, speech therapy and recreational therapy appointments on a daily basis, including ensuring that patients meet with required amount of minutes per insurance guidelines within a seven day period. Ensure that each therapist receives a daily schedule and that patients receive a daily schedule. Support team members in their daily roles and communicate clearly any needed information to concerned parties. Assists with wheelchair assignments and maintenance. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Reviews new admissions for ordered therapy services * Schedules patient appointments with appropriate disciplines and staff, making note of evaluations, discharges, and family training and scheduling appropriately. * Completes team conference scheduling each week * Communicates within the team to all involved parties any discharges or admissions to the floor * Communicates within the team any unplanned schedule interruptions * Works with leadership to ensure adequate staffing levels for each shift * Compiles daily schedules for therapists, ensuring that productivity expectations are met * Compiles daily schedules for patients, ensuring that required therapy minutes are met each seven day period per insurance guidelines * Maintain accurate floor sheets and distribute accordingly * Communicate with all team members to coordinate delivery of therapy services in accordance with required therapy minute guidelines. * Provide appropriate wheelchairs to patients and maintain all wheelchairs and wheelchair parts. * Perform and document cleaning and maintenance activities according to department standards. These include but are not limited to cleaning treatment areas, stocking clean linens, removing dirty linens, disinfecting patient care equipment, and performing routine maintenance checks. * Assist in the provision of therapy interventions under the supervision of a staff PT, PTA, OTR, or COTA. Therapy interventions include but are not limited to: modality assistance, equipment and treatment area set up and clean up, aquatic therapy program assistance, assistance with ambulation, transfers, wheelchair mobility, and mat activities and assistance with ADLs and table top activities. * Transport patients between therapy gyms/treatment rooms and patient rooms. * Communicate verbally with the responsible clinician regarding the patient's feedback related to designated intervention. * Seek ways to continually improve the value of our services and maximize our customers' rehabilitation potential by actively participating in activities such as in-services, staff meetings, team meetings, and continuing education courses. * Maximize customer satisfaction by treating our customers with respect and responding to their needs in a prompt, friendly, and courteous manner. * Follows all hospital policy and procedures related to infection control * Supports program operations as assigned. Job Requirements General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. Work Experience Minimum of 1 year hospital or outpatient health scheduling. Education • High school diploma or GED Specialized Knowledge and Skills • Able to type 45 WPM or demonstrate steps to increase proficiency toward this standard. • Demonstrate working knowledge of Microsoft Office applications or other computer software as deemed appropriate. • Demonstrate knowledge of EPIC • Demonstrate effective written and verbal communication skills and strong interpersonal skills • Demonstrate knowledge of medical terminology • Demonstrate ability to prioritize and keep pace in a very busy setting. • Ability to perform multiple tasks and adapt to changing work situations • Ability to handle office machinery such as fax machines and multi-line phone system. • Effective written and verbal communication skills and strong interpersonal skills. UM Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Hospital Activation Date: Monday, October 13, 2025 Expiration Date: Thursday, January 1, 2026 Apply Here

General Purpose of Job: Scheduling Specialist will be responsible for daily coordination of the Sparrow/TCI physician's schedules. This position will fullfill the objective(s) as put forth by the TCI Division of Sparrow Hospital to provide complete secretarial services for TCI Cardiologists. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Schedule and coordinate physician's hospital, office, personal and professional commitments. * Provide complete secretarial services for assigned TCI physicians as well as attending physicians and TCI fellows. * Telephone traffic and screening. * Schedule procedures and obtain authorizations and pre certifications. * Maintain physician CME credit files. * Assist with preparation of lectures, to include production presentations, handouts, and equipment. * Assist with other assigned projects such as presentations and publications. * Cross train with otherspecialists to provide necessary position coverage. * Assist physicians, nurses and residents on in-patient service rotations to include the creation and maintenance. of in-patient lists, communication of consults, admissions and transfers. * Coordinate admissions, transfers, invasive and noninvasive procedures scheduling. * Provide all necessary patient correspondence. * Coordinate medical/legal case reviews to include screening cases, organizing of medical/legal documents correspondence and billing procedures. Other duties as assigned Job Requirements General Requirements None Work Experience Minimum of one year of multi physician office experience Cardiology experience preferred Experience with EMR systems preferred Education High school diploma or GED Specialized Knowledge and Skills Above average knowledge of computer systems, programs and applications Strong organization, written and verbal skills. Medical terminology. Knowledge of general office policies and procedures. Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Thoracic Cardiovascular Institute Activation Date: Tuesday, December 2, 2025 Expiration Date: Sunday, March 1, 2026 Apply Here

General Purpose of Job: Schedule and coordinate resources for patient appointments and procedures for Medical Oncology (6027), Radiation Oncology (7050) and Intravenous Specialty Infusion Center (ISIC). Obtain all needed patient related information including diagnostic records, lab results etc.. Verify all appointments/procedures in EPIC/Mosaiq. Greet and check in patients for testing using AIDET. Support Physicians/Administration/Caregivers in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Mosaiq scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC/Mosaiq obtaining all necessary information and coordinating procedures with physicians, radiation oncology staff, equipment and personnel availability. * Obtains insurance authorizations as needed. * Coordinate the compiling of patient records to facilitate patient rounds and quality assurance matters. * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC/Mosaiq. * Support scheduling of radiation oncology appointments. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Coordinates ordering needed supplies for department. * Initiates pages to physicians and staff. * Maintains patient medical records. * Instruct new Caregivers in all procedures and responsibilities. Job Requirements General Requirements • None Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with EPIC scheduling applications within the past year • Preferred- Knowledge and experience with Mosaiq scheduling system. Education • High school diploma • Preferred- Professional certification. Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multi task • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC University of Michigan Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. #LI-MA1 Location: Sparrow Hospital Activation Date: Friday, October 24, 2025 Expiration Date: Saturday, March 28, 2026 Apply Here

Job DescriptionDescription: Department: 2-1-1 Reports To: Program Manager Job Status: Seasonal, Part-time, Hourly and Non-exempt (Potential for Full-Time Transition) Pay: $15.00/hour Statement of the Job: Assists individuals in accessing free tax preparation services. Provides eligibility screening, schedules tax preparation appointments, and provides information about available tax credits. Education and Training: • Completes training which includes lecture, independent study, and mentoring. Schedule Requirements: 2 days per week. Monday - Friday Hours: 9:00 AM to 5:00 PM This role offers flexibility with the possibility of expanding into a part-time position based on performance and organizational needs. Requirements: Essential Duties and Responsibilities: • Assesses each caller for eligibility for free tax preparation clinics and tax credits • Schedules appointments for tax preparation assistance and provides information about the process including a description of the services provided • Completes all required documentation for each inquiry • Completes other duties as assigned Education and Experience: • Well-developed interpersonal skills • Experience in human services preferred • Excellent computer skills • High School diploma or its equivalent required Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans' status. EOE

Job DescriptionDescription: We are seeking an Insurance Verification Specialist to assist with verifying benefits and coverage for office visits and surgical procedures. Duties will include obtaining referrals and authorizations prior to the service, verifying insurances at least 1-2 weeks in advance prior to service and ensuring any last-minute services have been authorized and creating clinic schedules. They will also need to obtain pre-authorization from insurance carriers in a timely manner, review denials and follow up with provider to obtain medically necessary information to submit an appeal, and prioritize the incoming authorizations by level of urgency. Candidates must be proficient with using the various payor sites for verification, must have at least one year of experience with insurance verification for Medicaid, Medicare, and most commercial plans. Compensation will vary based on experience and skills. Working hours: M-F 8:30-5pm (no weekends, no holidays) Work setting: in-office only, remote work is not offered. Looking for full time 40 hours/ week- could possibly consider part time but of minimum of 32 hours per week. Benefits with Full time status: Medical, Dental, and Vision benefits; Paid PTO and sick time. Requirements: Education: High school or equivalent (Required) Experience: Insurance Verification: 1 year (Required) Prior Authorization: 1 year (Required) Medical terminology: 1 year (Required) Computer skills: 1 year (Required) Language: Arabic (Preferred, not required) Ability to Relocate: Saint Clair Shores, MI 48081: Relocate before starting work (Required) Willingness to travel: not required. Work Location: In person

Employment Type:Part time Shift:Description: is contingent and day shift. Standardized patients participate in the training and assessment of healthcare students and professionals through their trained portrayal of signs and symptoms consistent with specific disease states. They are interviewed and examined according to standard of care criteria, which they may be required to rate according to specified criteria. Primary Duties and Responsibilities Portrayal of all signs, symptoms, physical findings, behavior, and emotional states of a given patient case. Portrayal of other simulation participant roles, such as family members and patient advocates. Accurate and efficient completion of checklists and rating forms. General Requirements Demonstrate flexibility, reliability, and punctuality relative to assigned cases. Be willing to be examined multiple times with repeated physical examination maneuvers while wearing a hospital gown over undergarments. Be willing to be audio and videotaped and/or observed live through observation window or video monitor. Maintain security and confidentiality of all video-taped proceedings in accordance with center and hospital policy. Maintain confidentiality of all student, associate, and/or hospital information as required. Maintain order, cleanliness and safety of all work areas. Interact in a professional mannner with all learners, faculty, fellow SPs, and staff. Provide constructive feedback to case participants. Employ improvosational skills as cases warrant. Assimilate ongoing feedback from facilitators/instructors regarding performance. Accept feedback and alter portrayal accordingly. Follow written and verbal instruction. REQUIRED SKILLS AND ABILITIES / MINIMUM QUALIFICATIONS High school diploma or GED required. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.