Mary Kay Remote jobs - 21 jobs

Authentic. Supportive. Fun. To experience human resources at Ulta Beauty is to step out of the mundane and into an environment alive with optimistic energy. After all, success breeds opportunity, and the opportunities to help drive an organization at the top of its game to even greater heights are as uncommon as they are satisfying. It's fast, it's ambitious, it's anchored in trust. With the chance to move or flex based on new or existing interests and passions. If you want that rare culture of lived values, where "team" truly means something. Where the drive for excellence is balanced with a genuine desire to help and encourage. And where the mark you make will be seen and recognized-we challenge you to dream bigger. To imagine the possibilities. THE IMPACT YOU CAN HAVE The People Success(PS) Manager, Distribution is part of the Distribution Center PS team responsible for strategizing and/or implementing comprehensive and integrated human resources solutions that proactively address all major PS areas; talent acquisition, exempt and non-exempt, organizational development, performance management, talent planning, career development, communication, leadership development, associate engagement and training. The duties of the PS Manager, Distribution centers on achieving business objectives by identifying opportunities to solve business problems through broad and up-to-date knowledge of employment law, organizational behavior, change management, data analytics, best practices and company policy. Provides an open line of communication within the Distribution Center to ensure policies and procedures are followed properly, provides clarification and resolves issues by being a mediator and follows up on performance management practices. Compiles and reports on PS data points to identify trends, both positive and negative, to ensure alignment towards PS goals and company strategic imperatives. YOU'LL ACCOMPLISH THESE GOALS BY: * Serves as a strategic partner to the Sr Operations Managers related to driving talent development, staffing, associate engagement, and PS Strategic Initiatives throughout the DC organization * Oversees recruiting process from beginning to end for non-exempt associates including sourcing, screening, interviewing, scheduling, offer letters, new hire orientation and processing new hire paperwork and collaborates with corporate TA on all exempt hiring needs * Facilitates various associate and leadership training to include labor relations, change management, leadership development, performance management and engagement. * Partners with TA to ensure candidate flow of DC leadership candidates interviews as needed during the selection process. * Partners with DC leadership to determine hiring needs, develop staffing plans and recommend methods to meet staffing objectives * Manages the placement of temporary associates in the DC through partnership with selected third-party agencies. * Utilizing company reporting; analyzes current trends effectively to make timely recommendations, alleviate risk or positively impact the business or associates. * Influences on Ulta's culture, mission and values across all levels of the DC. * Facilitates onboarding, assimilation meetings and continuing development opportunities for operations leaders. THE ESSENTIALS OF SUCCESS * Bachelor's degree in related field (HR, or equivalent related work experience) * Excellent communication and interpersonal skills, possessing the ability to directly and clearly communicate complex ideas to a team * Technically proficient in Microsoft Suite - with ability to learn additional programs and systems as needed. * Proven experience in a role requiring a high degree of organizational skill and a strong sense of urgency; able to prioritize and perform multiple tasks simultaneously. * Ability to effectively function in a team environment. * Ability to adjust work schedule according to the business needs. * Ability to attend off-site job fairs. * Normal office demands. * Professional in Human Resources (PHR) certification or Senior Professional in Human Resources (SPHR) certification preferred * Proficient in English language The pay range for this position is $77,600.00 - $98,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Job Title: Senior Industrial Engineer is Hybrid working in our North Texas Distribution Center and our Support Center. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Essential Function Supports various processes across the domestic and international Distribution Networks. Assists in establishing/revising engineering and quality methods to increase efficiency and effectiveness by optimizing the use of people, process, and technology to achieve service excellence and execution. Supports the project design, analysis, and installation of warehouse technologies and Distribution System upgrades. Primary Duties * Analyzes and develops standards, time and motion studies, statistical analysis and manpower planning to improve productivity and service level. * Develop and or improve work methods, processes, ergonomic workstation designs and documented process methods. * Recommend methods form improving worker efficiency and reducing waste of materials, such as reorganizing workflow, relocating equipment, and restructuring job duties * Responsible for investigating problems, generating recommendations, and implementing solutions based on the use of analytical tools. * Participates in project meetings throughout the project lifecycle. Makes recommendations about the deployment in production of a project and ensure the new system is ready to be deployed. Follows projects/changes post go-live to ensure the performance in production is consistent with the solution that was tested (benchmarking responsibilities). * Responsible for generating QA reports and for establishing processes to meet or exceed QA standards. * Responsible for supporting development of Testing strategy including vision, scope, model, and the individual platform testing strategies and methodologies within IT including but not limited to ERP, BI and custom development. * Special Projects as assigned for business acquisitions, facility start-ups, international integration, and network consolidation. * Up to 25% Travel - to US Distribution Centers. Knowledge, Skills and Abilities * BS Industrial Engineering or related degree from accredited school, a master's degree in engineering or business is a plus * 3-4 years' experience in high volume Distribution Center Environment * Proficiency with Microsoft Office (Word, Excel, PowerPoint, etc.) * Experience with AutoCAD to develop facility layouts. * Ability and willingness to travel to the Distribution Centers both Domestic and International. Competencies / Attributes * Practical experience with a Warehouse Management System including inquiry and report writing. * Excellent oral skills including oral presentations in front of large warehouse groups. * Written communication skills including financial and operational reports. * Good working knowledge of all classical IE techniques including methods improvement, time and motion study, process development, warehousing concepts, and work standard programs. * Highly developed analytical and problem-solving skills, task, and detail oriented, ability to communicate with all levels of organization, and work as a team player. * Plan and complete projects with minimal supervision Working Conditions /Physical Requirements * The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. * The work involves moderate risks or discomforts, which require special safety precautions, e.g., working around moving parts, carts, or machines; with irritant chemicals; etc. Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields. Benefits We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. #LI-Hybrid

**Don't miss this opportunity to jumpstart your career!** **Come interview with us in-person at our upcoming open recruiting session in the San Antonio, TX area on Thursday, February 5, 2026.** **Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT!** **Join us at our AT&T Call Center:** **1010 N. Saint Mary's St.** **San Antonio, TX 78215** **Date: Thursday, February 5, 2026** **Time: 10:00am -3:00pm CST** **Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome!** **Call Center Bilingual Sales Representative (English/Spanish) - Hybrid** This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. **This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.** **This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date.** This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. **Pay Transparency:** Our Premier Service Consultants earn $19.81 hourly + commission if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earns top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **How You'll Make an Impact:** As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. **What Your Day-to-Day Will Look Like:** + Handle customer interactions (calls, chats, emails) in a fast-paced environment. + Identify upselling opportunities and close deals to reach your sales and commissions targets. + Accurately resolve issues related to service, billing, payments, and collections. + Explain bills and product features clearly. + Troubleshoot basic problems and seek higher support if needed. + Build customer confidence and loyalty by resolving issues. + Support various customer inquiries, including technical issues. + Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. + Paid training to set you up for success. **Key expectations to succeed:** + Commissioned sales experience highly preferred + Unwavering Customer Focus + Strong Work Ethic + Adaptability + Problem-Solving Skills + Attention to Details **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone + Tuition reimbursement program + Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. + Paid Parental Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs **Work From Home/Hybrid Requirements:** + You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) + Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). + You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! \#LI-Hybrid **Weekly Hours:** 40 **Time Type:** Regular **Location:** San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Overview *Ideal experience includes R&D, Food Safety, or Quality; however, we are also open to candidates with backgrounds in Supply Chain, Operations, or Engineering.* The PFNA R&D Operational Excellence Specification Team oversees a connected digital ecosystem that drives change and enables resource-efficient innovation cycles and end to end traceability to deliver consumer-centric insights for critical business decisions. The R&D Associate Principal Scientist will lead ingredient specification operations across Quaker and Frito-Lay in both the U.S. and Canada, upholding Pepsico global ingredient standards while seamlessly integrating R&D business processes. This role will provide exposure and hands on experience delivering end-to-end specification management as part of commercialization execution. This role applies strong food science principles and collaborates effectively with cross-functional partners-including Procurement, Supply Chain, Food Safety, Regulatory, external suppliers, and product developers-to build clear, timebound plans for ingredient specification programs. The role also manages dynamic, fast-paced timelines and deliverables by prioritizing tasks and coordinating closely with the MCC specification writing team. The ideal candidate will possess a strong understanding of business processes, technical knowledge, and project management skills to develop, maintain, and track project workplans and timelines throughout specification lifecycle. Responsibilities Lead the PFNA ingredient specification process across Innovation, Productivity, Brand Stewardship, and portfolio transformation initiatives by developing strategic workstreams, defining resource requirements, and driving cross-functional alignment. Build and sustain strong cross-functional partnerships across R&D and non-R&D teams-including Procurement, Co-Manufacturing, Quality, SRA, and Legal-while maintaining direct engagement with ingredient suppliers and technical R&D disciplines. Collaborate closely with Food Safety, Quality, Regulatory, and subject matter experts to proactively assess, manage, and mitigate ingredient-related risks. Develop and support other junior members in the group to issue management and resolution, partner closely with MCC ingredient specification team to ensure consistency and efficiency in specification updates and Global standards compliance and understanding appropriate escalation channels. Demonstrate problem-solving mindset to ensure business continuity. Interpret and analyze data to deliver sound technical recommendations on ingredient specifications. Proactively identify and address gaps in system, process, ways of working and clearly communicating their implications for the business. Coordinate and deliver training sessions for product developers and cross-functional partners to ensure clear understanding and consistent application of the specification process. Lead and prioritize the activities of Ingredient Subject Matter Expert (SME) reviewers, ensuring timely and accurate specification reviews aligned with project needs. Assist in managing the Opex Spec Team's budget, with a focus on tracking and optimizing spend related to external contractor support. Specification Review & Approval. Conduct final reviews and approvals of specifications by validating data quality and compliance with Global Ingredient standards. Compensation and Benefits: The expected compensation range for this position is between $89,000 - $149,000. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 10% of annual salary paid out annually. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Qualifications Education/Certifications: BS/MS/PhD Degree in Food Science or Food Engineering or related field BS with 5+ years', MS with 3-4+ years', or PhD with 2-3+ years' experience in R&D or manufacturing/production environment in foods industry Experience in product or process development /commercialization/optimization and/or productivity. Demonstrated capability to effectively manage complex or multiple projects simultaneously. Ability to embrace change and flexibility to prioritize balancing sense of urgency with the need to deliver quality results. Critical thinker with demonstrated understanding of how to incorporate business needs into technical decisions. Ability to collate and interpret multiple sources/formats of technical information, escalate issues, and seek alignment towards workable solutions. Collaborative team player with strong leadership interpersonal skills and proven ability to work with cross-functional teams. Ability to work effectively in a matrix team structure, remote teams and working from home partners. Good communication skills - Able to simplify complexity and communicating in a clear and concise manner. Ability to collate and interpret multiple sources/formats of technical information, escalate issues, and seek alignment towards workable solutions. Project management skills: Systems management, KPI tracking, communication with cross functional partners. This position is limited to persons with indefinite right to work in the United States EEO Statement Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement Education/Certifications: BS/MS/PhD Degree in Food Science or Food Engineering or related field BS with 5+ years', MS with 3-4+ years', or PhD with 2-3+ years' experience in R&D or manufacturing/production environment in foods industry Experience in product or process development /commercialization/optimization and/or productivity. Demonstrated capability to effectively manage complex or multiple projects simultaneously. Ability to embrace change and flexibility to prioritize balancing sense of urgency with the need to deliver quality results. Critical thinker with demonstrated understanding of how to incorporate business needs into technical decisions. Ability to collate and interpret multiple sources/formats of technical information, escalate issues, and seek alignment towards workable solutions. Collaborative team player with strong leadership interpersonal skills and proven ability to work with cross-functional teams. Ability to work effectively in a matrix team structure, remote teams and working from home partners. Good communication skills - Able to simplify complexity and communicating in a clear and concise manner. Ability to collate and interpret multiple sources/formats of technical information, escalate issues, and seek alignment towards workable solutions. Project management skills: Systems management, KPI tracking, communication with cross functional partners. This position is limited to persons with indefinite right to work in the United States Lead the PFNA ingredient specification process across Innovation, Productivity, Brand Stewardship, and portfolio transformation initiatives by developing strategic workstreams, defining resource requirements, and driving cross-functional alignment. Build and sustain strong cross-functional partnerships across R&D and non-R&D teams-including Procurement, Co-Manufacturing, Quality, SRA, and Legal-while maintaining direct engagement with ingredient suppliers and technical R&D disciplines. Collaborate closely with Food Safety, Quality, Regulatory, and subject matter experts to proactively assess, manage, and mitigate ingredient-related risks. Develop and support other junior members in the group to issue management and resolution, partner closely with MCC ingredient specification team to ensure consistency and efficiency in specification updates and Global standards compliance and understanding appropriate escalation channels. Demonstrate problem-solving mindset to ensure business continuity. Interpret and analyze data to deliver sound technical recommendations on ingredient specifications. Proactively identify and address gaps in system, process, ways of working and clearly communicating their implications for the business. Coordinate and deliver training sessions for product developers and cross-functional partners to ensure clear understanding and consistent application of the specification process. Lead and prioritize the activities of Ingredient Subject Matter Expert (SME) reviewers, ensuring timely and accurate specification reviews aligned with project needs. Assist in managing the Opex Spec Team's budget, with a focus on tracking and optimizing spend related to external contractor support. Specification Review & Approval. Conduct final reviews and approvals of specifications by validating data quality and compliance with Global Ingredient standards. Compensation and Benefits: The expected compensation range for this position is between $89,000 - $149,000. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 10% of annual salary paid out annually. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

_REMOTE TYPE: *Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker_ ] _DUTIES:_ Facilitate the deployment, monitoring, and response for applications, alongside managing problem resolution and service assurance, including status updates and metrics. Optimize and configure both applications and infrastructure components. Execute tasks related to the implementation of new applications and modifications to existing ones, encompassing scheduling and change management. Supervise and engage in the design, construction, and maintenance of Kubernetes clusters, while managing and enhancing public cloud platforms like Azure. Monitor application availability and end-to-end performance metrics, addressing issues related to application availability, CBS ownership, productivity, business flow, and user problems tied to customer ordering, provisioning, and service assurance. Coordinate integrated problem resolution and solve complex problems using analysis and standard approaches to CBS business and transaction flow issues. Administer tools necessary for CBS support, testing, and performance configuration. Support CBS alarms, transaction flow, analysis, and correlation. Identify improvement areas and develop action plans to enhance CBS and application performance. Oversee SLAs and contribute to long-term planning. Participate in established ITO problem management processes. Utilize tools such as Grafana, Kibana, Nagios, Kubernetes, Docker, and Helm, and possess knowledge of Cloud stack, GitOps, Ansible, and Terraform. Onboard clients using supporting platforms, comprehending complex application dependencies, and demonstrating expert knowledge in observability tools and Azure pipelines. Troubleshoot and resolve intricate technical issues related to software applications and cloud infrastructure, ensuring high availability, scalability, and security of applications and services. Identify and implement process improvements, lead automation initiatives, and apply the latest industry trends and best practices in application support, Kubernetes, and cloud technologies. Utilize Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack. Utilize cloud computing platforms (Azure). Utilize programming languages (Java). Monitor application availability and end to end application performance and metrics. Manage application availability issues. Coordinate integrated problem resolution. _REQUIREMENTS:_ Requires a Bachelor's degree, or foreign equivalent degree in Computer Engineering, Electronic Engineering, or Computer Science and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation utilizing Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack; utilizing cloud computing platforms (Azure); utilizing programming languages (Java); monitoring application availability and end to end application performance and metrics; managing application availability issues; and coordinating integrated problem resolution. Our Lead Application/Production Support roles earn between $147,000 - $196,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

_REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker_ _DUTIES:_ Use Big Data programming languages and technology, writes code, completes programming and documentation, and performs testing and debugging of applications. Analyze, design, program, debug and modify software enhancements and/or new products used in distributed, large-scale analytics and visualization solutions. Interact with data scientists and industry experts to understand how data needs to be converted, loaded and presented. Work in a highly agile environment. Interact with the Product Team to gather requirements, particularly for 5G technology-based features. Research latest 5G standard analysis possible impact/optimization on data collection. Conduct initial research to understand the scope of features and finalize timelines. Leverage expertise in 5G Technology and 3GPP standards to conduct detailed research. Develop High-Level Design (HLD) for Device Software, including metrics design and Package Collection Model. Provide HLD to the Mobile Engineering Team for review and reference for implementation. Assist the Product Qualifications team in drafting various control test case scenarios. Interact with external wireless testing vendors and help triage any issues during device software testing. Maintain the quality of software post-deployment in the production environment. Develop High-Level Design for KPI definitions and impact analysis. Review designs with the Analytics team and assist in issue triaging during software development. Collaborate with the Data Analytics team to prepare Summary Reports and Dashboards. Collaborate with Product, Project Management, Mobile Engineering, Product Qualifications, Analytics, and Production engineering teams to deliver BU feature. _REQUIREMENTS:_ Requires a Master's degree, or foreign equivalent degree in Electrical Engineering, Computer Science or Electronic Engineering and five (5) years of experience in the job offered or five (5)years of experience in a related occupation delivering 5G Technology solutions; practiced in 3GPP standard; advanced understanding of 5G system from end to end; hands-on experience with 5G protocols (NAS, RRC, MAC) and network architecture (RAN, AMF, SMF); analyzing and interpreting the last 3GPP technical documents. Our Principal Data/AI Engineering roles earn between $182,700 - $237,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Note: This hybrid-remote position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $19.81 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: * Handle customer interactions (calls, chats, emails) in a fast-paced environment. * Identify upselling opportunities and close deals to reach your sales and commissions targets. * Accurately resolve issues related to service, billing, payments, and collections. * Explain bills and product features clearly. * Troubleshoot basic problems and seek higher support if needed. * Build customer confidence and loyalty by resolving issues. * Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. * Paid training to set you up for success. Key expectations to succeed: * Commissioned sales experience highly preferred * Unwavering Customer Focus * Strong Work Ethic * Adaptability * Problem-Solving Skills * Attention to Details Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone * Tuition reimbursement program * Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. * Paid Parental Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs Work From Home (WFH) Requirements: * You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) * Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). * You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Richardson, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-93164 Date posted 12/12/2025 Apply now Save role Share * Facebook * X * LinkedIn * Email

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the San Antonio, TX area on Thursday, February 5, 2026. Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT! Join us at our AT&T Call Center: 1010 N. Saint Mary's St. San Antonio, TX 78215 Date: Thursday, February 5, 2026 Time: 10:00am -3:00pm CST Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! Call Center Bilingual Sales Representative (English/Spanish) - Hybrid This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $19.81 hourly + commission if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earns top representatives $62,280+per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: * Handle customer interactions (calls, chats, emails) in a fast-paced environment. * Identify upselling opportunities and close deals to reach your sales and commissions targets. * Accurately resolve issues related to service, billing, payments, and collections. * Explain bills and product features clearly. * Troubleshoot basic problems and seek higher support if needed. * Build customer confidence and loyalty by resolving issues. * Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. * Paid training to set you up for success. Key expectations to succeed: * Commissioned sales experience highly preferred * Unwavering Customer Focus * Strong Work Ethic * Adaptability * Problem-Solving Skills * Attention to Details Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone * Tuition reimbursement program * Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. * Paid Parental Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs Work From Home/Hybrid Requirements: * You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) * Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). * You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-96414 Date posted 01/12/2026 Apply now Save role Share * Facebook * X * LinkedIn * Email

REMOTE TYPE: *Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker DUTIES: Facilitate the deployment, monitoring, and response for applications, alongside managing problem resolution and service assurance, including status updates and metrics. Optimize and configure both applications and infrastructure components. Execute tasks related to the implementation of new applications and modifications to existing ones, encompassing scheduling and change management. Supervise and engage in the design, construction, and maintenance of Kubernetes clusters, while managing and enhancing public cloud platforms like Azure. Monitor application availability and end-to-end performance metrics, addressing issues related to application availability, CBS ownership, productivity, business flow, and user problems tied to customer ordering, provisioning, and service assurance. Coordinate integrated problem resolution and solve complex problems using analysis and standard approaches to CBS business and transaction flow issues. Administer tools necessary for CBS support, testing, and performance configuration. Support CBS alarms, transaction flow, analysis, and correlation. Identify improvement areas and develop action plans to enhance CBS and application performance. Oversee SLAs and contribute to long-term planning. Participate in established ITO problem management processes. Utilize tools such as Grafana, Kibana, Nagios, Kubernetes, Docker, and Helm, and possess knowledge of Cloud stack, GitOps, Ansible, and Terraform. Onboard clients using supporting platforms, comprehending complex application dependencies, and demonstrating expert knowledge in observability tools and Azure pipelines. Troubleshoot and resolve intricate technical issues related to software applications and cloud infrastructure, ensuring high availability, scalability, and security of applications and services. Identify and implement process improvements, lead automation initiatives, and apply the latest industry trends and best practices in application support, Kubernetes, and cloud technologies. Utilize Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack. Utilize cloud computing platforms (Azure). Utilize programming languages (Java). Monitor application availability and end to end application performance and metrics. Manage application availability issues. Coordinate integrated problem resolution. REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree in Computer Engineering, Electronic Engineering, or Computer Science and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation utilizing Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack; utilizing cloud computing platforms (Azure); utilizing programming languages (Java); monitoring application availability and end to end application performance and metrics; managing application availability issues; and coordinating integrated problem resolution. Our Lead Application/Production Support roles earn between $147,000 - $196,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-86719 Date posted 01/08/2026 Apply now Save role

The Customer Service Consultant provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating an effortless customer experience by answering questions about products, orders, and services available through the homedepot.com e-commerce platform. The representative will interact with multiple customers over the phone on a daily basis and perform sales and product/order inquiry transactions. Representatives are expected to find ways to satisfy customer needs and to simplify the customer experience. A high expectation of customers include representatives' speed to solution, accurate information, empathy, and attention to detail. The representative will act in a way that positively represents the Company and increases the customer's likelihood to shop again. **Key Responsibilities:** + 20% Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides solutions with a high degree of accuracy. Provides superior customer service while handling inbound calls for product inquiry, order placement, and order follow-up. Documents details of customer interaction into system. + 20% Drives customer loyalty by providing, excellent service, accurate product and service knowledge to customers and looks for ways to reduce customer effort in ordering, shipping, order inquiry and return/refund experiences. + 20% Keeps customers informed on the status of their order, reconciles errors in a cost effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled. + 10% Where needed, acts as liaison between customer and manufacturer, as well as between customer and freight carrier. + 20% Meets or exceeds various performance requirements, including but not limited to: customer service skills, accuracy, schedule adherence, speed to resolution, etc. + 10% Partners with escalation group to obtain additional order support, customer follow-up, or handling of complex customer cases. **Direct Manager/Direct Reports:** + Position reports to Supervisor Contact Center + No direct responsibility for supervising others. **Travel Requirements:** + Typically requires overnight travel less than 10% of the time. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + College Degree preferred + 3 or more years of customer service or retail sales experience is preferred. **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 2 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Highly skilled at using a computer-based platform using multiple applications, to include transcription, multitasking, chatting or messaging, and maintaining effective communication with the customer. + Skilled at consistently providing excellent customer service, following through on responsibilities to customers and recovering from any errors made. + Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment. + Demonstrated ability to effectively communicate with customers. Possesses effective listening, speaking and writing skills. Skilled at adjusting communication style to meet audience needs and expectations. + Comfortable engaging with customers who may exhibit frustration, and comfortable taking responsibility for errors on behalf of the Company. + Capable of and interested in continuous learning primarily focused on the business, customer service techniques and products and services sold at The Home Depot. + Comfortable with making decisions independently. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker DUTIES: Use Big Data programming languages and technology, writes code, completes programming and documentation, and performs testing and debugging of applications. Analyze, design, program, debug and modify software enhancements and/or new products used in distributed, large-scale analytics and visualization solutions. Interact with data scientists and industry experts to understand how data needs to be converted, loaded and presented. Work in a highly agile environment. Interact with the Product Team to gather requirements, particularly for 5G technology-based features. Research latest 5G standard analysis possible impact/optimization on data collection. Conduct initial research to understand the scope of features and finalize timelines. Leverage expertise in 5G Technology and 3GPP standards to conduct detailed research. Develop High-Level Design (HLD) for Device Software, including metrics design and Package Collection Model. Provide HLD to the Mobile Engineering Team for review and reference for implementation. Assist the Product Qualifications team in drafting various control test case scenarios. Interact with external wireless testing vendors and help triage any issues during device software testing. Maintain the quality of software post-deployment in the production environment. Develop High-Level Design for KPI definitions and impact analysis. Review designs with the Analytics team and assist in issue triaging during software development. Collaborate with the Data Analytics team to prepare Summary Reports and Dashboards. Collaborate with Product, Project Management, Mobile Engineering, Product Qualifications, Analytics, and Production engineering teams to deliver BU feature. REQUIREMENTS: Requires a Master's degree, or foreign equivalent degree in Electrical Engineering, Computer Science or Electronic Engineering and five (5) years of experience in the job offered or five (5)years of experience in a related occupation delivering 5G Technology solutions; practiced in 3GPP standard; advanced understanding of 5G system from end to end; hands-on experience with 5G protocols (NAS, RRC, MAC) and network architecture (RAN, AMF, SMF); analyzing and interpreting the last 3GPP technical documents. Our Principal Data/AI Engineering roles earn between $182,700 - $237,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-86720 Date posted 01/08/2026 Apply now Save role

Note: This hybrid-remote position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. **Pay Transparency:** Our Premier Service Consultants earn $19.81 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives **$62,280+** per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **How You'll Make an Impact:** As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. **What Your Day-to-Day Will Look Like:** + Handle customer interactions (calls, chats, emails) in a fast-paced environment. + Identify upselling opportunities and close deals to reach your sales and commissions targets. + Accurately resolve issues related to service, billing, payments, and collections. + Explain bills and product features clearly. + Troubleshoot basic problems and seek higher support if needed. + Build customer confidence and loyalty by resolving issues. + Support various customer inquiries, including technical issues. + Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. + Paid training to set you up for success. **Key expectations to succeed:** + Commissioned sales experience highly preferred + Unwavering Customer Focus + Strong Work Ethic + Adaptability + Problem-Solving Skills + Attention to Details **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone + Tuition reimbursement program + Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. + Paid Parental Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs **Work From Home (WFH) Requirements:** + You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) + Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). + You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! \#LI-Hybrid **Weekly Hours:** 40 **Time Type:** Regular **Location:** Richardson, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the San Antonio, TX area on Thursday, February 5, 2026. Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT! Join us at our AT&T Call Center: 1010 N. Saint Mary's St. San Antonio, TX 78215 Date: Thursday, February 5, 2026 Time: 10:00am -3:00pm CST Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! Call Center Bilingual Sales Representative (English/Spanish) - Hybrid This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $19.81 hourly + commission if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earns top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

REMOTE TYPE: *Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker Facilitate the deployment, monitoring, and response for applications, alongside managing problem resolution and service assurance, including status updates and metrics. Optimize and configure both applications and infrastructure components. Execute tasks related to the implementation of new applications and modifications to existing ones, encompassing scheduling and change management. Supervise and engage in the design, construction, and maintenance of Kubernetes clusters, while managing and enhancing public cloud platforms like Azure. Monitor application availability and end-to-end performance metrics, addressing issues related to application availability, CBS ownership, productivity, business flow, and user problems tied to customer ordering, provisioning, and service assurance. Coordinate integrated problem resolution and solve complex problems using analysis and standard approaches to CBS business and transaction flow issues. Administer tools necessary for CBS support, testing, and performance configuration. Support CBS alarms, transaction flow, analysis, and correlation. Identify improvement areas and develop action plans to enhance CBS and application performance. Oversee SLAs and contribute to long-term planning. Participate in established ITO problem management processes. Utilize tools such as Grafana, Kibana, Nagios, Kubernetes, Docker, and Helm, and possess knowledge of Cloud stack, GitOps, Ansible, and Terraform. Onboard clients using supporting platforms, comprehending complex application dependencies, and demonstrating expert knowledge in observability tools and Azure pipelines. Troubleshoot and resolve intricate technical issues related to software applications and cloud infrastructure, ensuring high availability, scalability, and security of applications and services. Identify and implement process improvements, lead automation initiatives, and apply the latest industry trends and best practices in application support, Kubernetes, and cloud technologies. Utilize Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack. Utilize cloud computing platforms (Azure). Utilize programming languages (Java). Monitor application availability and end to end application performance and metrics. Manage application availability issues. Coordinate integrated problem resolution. REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree in Computer Engineering, Electronic Engineering, or Computer Science and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation utilizing Unix/Linux/Ubuntu, Shell Scripting, Perl, JIRA/iTrack; utilizing cloud computing platforms (Azure); utilizing programming languages (Java); monitoring application availability and end to end application performance and metrics; managing application availability issues; and coordinating integrated problem resolution. Our Lead Application/Production Support roles earn between $147,000 - $196,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker Use Big Data programming languages and technology, writes code, completes programming and documentation, and performs testing and debugging of applications. Analyze, design, program, debug and modify software enhancements and/or new products used in distributed, large-scale analytics and visualization solutions. Interact with data scientists and industry experts to understand how data needs to be converted, loaded and presented. Work in a highly agile environment. Interact with the Product Team to gather requirements, particularly for 5G technology-based features. Research latest 5G standard analysis possible impact/optimization on data collection. Conduct initial research to understand the scope of features and finalize timelines. Leverage expertise in 5G Technology and 3GPP standards to conduct detailed research. Develop High-Level Design (HLD) for Device Software, including metrics design and Package Collection Model. Provide HLD to the Mobile Engineering Team for review and reference for implementation. Assist the Product Qualifications team in drafting various control test case scenarios. Interact with external wireless testing vendors and help triage any issues during device software testing. Maintain the quality of software post-deployment in the production environment. Develop High-Level Design for KPI definitions and impact analysis. Review designs with the Analytics team and assist in issue triaging during software development. Collaborate with the Data Analytics team to prepare Summary Reports and Dashboards. Collaborate with Product, Project Management, Mobile Engineering, Product Qualifications, Analytics, and Production engineering teams to deliver BU feature. REQUIREMENTS: Requires a Master's degree, or foreign equivalent degree in Electrical Engineering, Computer Science or Electronic Engineering and five (5) years of experience in the job offered or five (5)years of experience in a related occupation delivering 5G Technology solutions; practiced in 3GPP standard; advanced understanding of 5G system from end to end; hands-on experience with 5G protocols (NAS, RRC, MAC) and network architecture (RAN, AMF, SMF); analyzing and interpreting the last 3GPP technical documents. Our Principal Data/AI Engineering roles earn between $182,700 - $237,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

With a career at The Home Depot, you can be yourself and also be part of something bigger. The Customer Service Consultant provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating an effortless customer experience by answering questions about products, orders, and services available through the homedepot.com e-commerce platform. The representative will interact with multiple customers over the phone on a daily basis and perform sales and product/order inquiry transactions. Representatives are expected to find ways to satisfy customer needs and to simplify the customer experience. A high expectation of customers include representatives' speed to solution, accurate information, empathy, and attention to detail. The representative will act in a way that positively represents the Company and increases the customer's likelihood to shop again. Key Responsibilities: 20% Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides solutions with a high degree of accuracy. Provides superior customer service while handling inbound calls for product inquiry, order placement, and order follow-up. Documents details of customer interaction into system. 20% Drives customer loyalty by providing, excellent service, accurate product and service knowledge to customers and looks for ways to reduce customer effort in ordering, shipping, order inquiry and return/refund experiences. 20% Keeps customers informed on the status of their order, reconciles errors in a cost effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled. 10% Where needed, acts as liaison between customer and manufacturer, as well as between customer and freight carrier. 20% Meets or exceeds various performance requirements, including but not limited to: customer service skills, accuracy, schedule adherence, speed to resolution, etc. 10% Partners with escalation group to obtain additional order support, customer follow-up, or handling of complex customer cases. Direct Manager/Direct Reports: Position reports to Supervisor Contact Center No direct responsibility for supervising others. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: College Degree preferred 3 or more years of customer service or retail sales experience is preferred. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 2 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Highly skilled at using a computer-based platform using multiple applications, to include transcription, multitasking, chatting or messaging, and maintaining effective communication with the customer. Skilled at consistently providing excellent customer service, following through on responsibilities to customers and recovering from any errors made. Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment. Demonstrated ability to effectively communicate with customers. Possesses effective listening, speaking and writing skills. Skilled at adjusting communication style to meet audience needs and expectations. Comfortable engaging with customers who may exhibit frustration, and comfortable taking responsibility for errors on behalf of the Company. Capable of and interested in continuous learning primarily focused on the business, customer service techniques and products and services sold at The Home Depot. Comfortable with making decisions independently.

Note: This hybrid-remote position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $19.81 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Richardson, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

**Don't miss this opportunity to jumpstart your career!** **Come interview with us in-person at our upcoming open recruiting session in the San Antonio, TX area on Thursday, February 5, 2026.** **Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT!** **Join us at our AT&T Call Center:** **1010 N. Saint Mary's St.** **San Antonio, TX 78215** **Date: Thursday, February 5, 2026** **Time: 10:00am -3:00pm CST** **Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome!** **Call Center Bilingual Collections Representative (English/Spanish) - Hybrid** This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. **This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.** **This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date.** This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. **How you'll make an impact:** In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. **What your day-to-day will look like:** + You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. + You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. + You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. + You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. + You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. + In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. + Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. **What we are looking for:** + Call center or customer service experience. + Ability to adapt in a dynamic, fast-paced environment that caters to a variety of customer situations, including defusing difficult customer situations and the ability to maintain a professional demeanor in stressful situations. + Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. **What you can look forward to:** + Paid training you'll complete from home and additional resources to support you. Our Premier Service Consultants earn between $18.30 -$19.81 + additional incentives. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **WFH Requirements:** + You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) + Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). + You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! \#Connectourcustomers **Weekly Hours:** 40 **Time Type:** Regular **Location:** San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the San Antonio, TX area on Thursday, February 5, 2026. Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT! Join us at our AT&T Call Center: 1010 N. Saint Mary's St. San Antonio, TX 78215 Date: Thursday, February 5, 2026 Time: 10:00am -3:00pm CST Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! Call Center Bilingual Collections Representative (English/Spanish) - Hybrid This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary's St, San Antonio, TX 78215 location. If selected, you must be able to report to this location. This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. How you'll make an impact: In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. What your day-to-day will look like: You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. What we are looking for: Call center or customer service experience. Ability to adapt in a dynamic, fast-paced environment that caters to a variety of customer situations, including defusing difficult customer situations and the ability to maintain a professional demeanor in stressful situations. Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. What you can look forward to: Paid training you'll complete from home and additional resources to support you. Our Premier Service Consultants earn between $18.30 -$19.81 + additional incentives. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone WFH Requirements: You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! #Connectourcustomers Weekly Hours: 40 Time Type: Regular Location: San Antonio, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.