Mass Markets Jobs

Comprehensive MedPsych System, part of the Optum family of businesses is seeking a Associate Medical Director Psychiatrist MD DO to join our team in Sarasota, FL. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone. Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together. As an Associate Medical Director, you play an important role in promoting a safe and just clinical environment for our patients and providers. You will maintain a clinical caseload as well as provide administrative support. This allows you to continue providing patient care while leveraging your expertise on a broader scale. Primary Responsibilities: Provide direct clinical services to patients in the form of psychosocial assessments, individual, family, and group treatment Conduct outpatient psychiatric evaluations and provide ongoing medication management Collaborates as a member of multi-disciplinary integrated team for the development and delivery of treatment plans Foster excellent provider-patient alliances and coordinate care with external providers Maintain accurate and up-to-date electronic records (Athena) and clinical documentation, ensuring compliance with all regulatory requirements You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Clear and active Psychiatrist License (MD/DO) in state of practice Board-Eligible or Board-Certified in state of practice Obtain the Federal Drug Enforcement Administration (DEA) Registration Currently eligible to be enrolled as a provider in the Medicare program or able to terminate opt-out (if applicable) prior to starting a new position Preferred Qualifications: 2+ years of Behavioral Health experience in an outpatient clinical setting Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs) Knowledge of TMS Knowledge of Magventure chair Knowledge of Spravato Expertise in treating children, adolescents, and families If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. The salary range for this role is $214,000 to $382,000 annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

About the Role: CrowdStrike is seeking a Corporate Account Executive to sell into our Mid-market segment. They will partner with our Sales Development, Sales Engineering, Channel Account Managers, and Marketing team to effectively break down barriers and showcase the value of our products. If you are a hunter, who enjoys the thrill of closing net new opportunities, then this is the role for you! This role is remote with the exception of coming into the office 1 day a week for team unity, building, and collaboration. What You'll Do: Run a full sales process from prospecting to close. Strategize with our channel partners to drive net-new business. Forecast and report updates to management team through Clari. Become an insider within the cyber security industry and become an expert of CrowdStrike's platform. Stay well educated and informed about CrowdStrike's competitive landscape and how to sell the value of our solutions and services when compared to the relevant competitors in the Next-Generation Endpoint Protection Platform marketspace. May require modified work hours to accommodate accounts in other time zones, and minimal, but occasional travel for accounts that require a higher touch to achieve closure. What You'll Need: 1+ years of full sales cycle experience, generating net new business for a SaaS, Cloud, and/or Security solution. 1+ years of experience carrying a dedicated sales quota, with responsibility for full sales cycle from sourcing to closing. Experience with a consultative sales process with proven ability to sell a broad, multi-module solution to mid/enterprise organizations. Confidence to sell into C-level Executives and/or Evaluator-level Security and IT Leadership. Ability to execute a go-to-market strategy and prospect into accounts using SFDC, Outreach, LinkedIn Sales Navigator, ZoomInfo, cold calling, emailing, and more. Previous experience strategizing with Channel Partners which may include, but not be limited to, Value-Added-Resellers and Managed Service Providers Track record of exceeding expectations in an individually focused, quota carrying role. Technical aptitude and ability to learn new business and technical concepts quickly. Competitive nature, but also a collaborative team player. Strong presentation skills, both in person and via virtual channels. #LI-Remote #LI-JJ2 #LI-AB3 PandoLogic. Category:Sales, Keywords:Sales Account Executive, Location:Georgetown, TX-78627

Immediate need for a talented Manual QA Tester. This is a 12+months contract opportunity with long-term potential and is located in Plano, TX(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-58390 Pay Range: $55 - $57/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key Skills: QTP, UFT, Manual Testing . QTP/UFT - Quick Test Pro . SOAP Test . Deep understanding of SOAP, REST, HTTP, JSON, XML and security patterns . Octane & ALM/ML QC QTP/UFT - Quick Test Pro Oracle/SQL/Client usage experience Total of 5+ years of Work Experience 3+ years of hands-on experience on automation using UFT. 4+ years of functional/manual testing for web and middleware applications. Ability to multi-task, plan, and function in a self-directed environment. Strong analytical and organizational skills with a focus on attention to detail and accuracy. Strong oral/written communication skills and ability to effectively engage stakeholders and foster collaboration. Ability to challenge and “ask the right questions” when performing QC/QA. In depth knowledge of Test planning, test scripting, test execution and defect management In depth knowledge of Agile methodologies . Our client is a leading Banking and Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

About the Role: The Field Change and Communications Manager is responsible for working alongside our Revenue Operations leader and our Enablement Business Partners to develop and deliver effective content that drives awareness and action aligned to Go To Market priorities and organizational goals. . This role will consist of working with sales, technical, marketing, product, and other business units to provide communications strategy, with an eye to organizational and skill change management, to deliver regular communications vehicles and tools to achieve organizational Go To Market goals. What You'll Do: Partner with Revenue Enablement and all go to market teams to develop and design communications aligned to our strategic GTM movements. Bring a change management mindset to understand desired outcome, and variance of skills or knowledge required to achieve that outcome Build and influence our cross-functional communications strategy across multiple pillars of the business and GTM teams to drive alignment to GTM priorities. Design and create professional, engaging, and informative communications vehicles including weekly newsletter, organization of Highspot content, and sales and technical webinar programs to drive awareness and action Be a knowledgeable and strong partner with PMM and Marketing to ensure content is created to meet the needs of sales Understand organizational skill requirements, sales methodology and operational process to strongly influence SMES to curate and package content to reinforce GTM motions Utilize creative skills to design visually appealing presentations, infographics, newsletters, and other enablement materials while maintaining brand consistency. Incorporate multimedia elements such as videos, animations, and graphics to increase engagement and learning retention, while enhancing the learning experience. Help to audit our content hub in Highspot to ensure consistency and alignment to sales process and GTM lifecycle - throughout the customer buying journey Measure, track, and report effectiveness of content and evolve as needed in collaboration with Content Lead. Manage and organize content within the CMS to ensure materials are up to date. What You'll Need: 4+ years SaaS sales experience 3+ years in progressive developing Content Design, Change Management and/or Communications roles Understanding of sales process, customer lifecycles, and various qualifications (MEDDPICC) and sales methodologies (Experience in direct sales or enablement content creation) Experience with PROSCI or relevant Change Management methodologies Experience with employee communications - preferably in an internal, GTM role. Proven experience in content design and creation (presentations, internal supporting assets, training plans, etc.) in a sales enablement or training role. graphic design tools and presentation software (Google Slides, PowerPoint, etc.) video editing (Camtasia). Experience with L&D and content management software (Litmos, Highspot, Articulate Rise 360, Seismic, Allego, etc.) and manage content lifecycle through tooling. A willingness to stay up to date with emerging technologies in the L&D and Content management space and sales and customer lifecycle trends. Ability to collaborate and influence cross functional teams and business units, including but not limited to Field Enablement, Marketing, Product Marketing, Sales Engineering and Sales Leaders. Program and project management skills, an ability to work independently and manage multiple projects independently while maintaining target dates and deliverables. Highly organized, accurate, detail oriented, and proactive. Strong written and verbal communication skills to convey complex concepts, craft persuasive messaging and copy. Ability to leverage available tooling to measure effectiveness and impact of content, and adapt accordingly. #LI-JG1 #LI-Remote PandoLogic. Category:Marketing & Biz Dev, Keywords:Communications Manager, Location:Austin, TX-78703

LanceSoft is seeking a travel Sterile Processing Technician for a travel job in Grand Rapids, Michigan. Job Description & Requirements Specialty: Sterile Processing Technician Discipline: Allied Health Professional Start Date: 04/13/2025 Duration: 13 weeks 40 hours per week Shift: 8 hours, evenings Employment Type: Travel Required Skills & Experience: -Two-plus (2+) years of applicable experience required. BLS CBSPD or IAHCSMM About LanceSoft Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Benefits Weekly pay Medical benefits

Investment Banking Associate - Leveraged Finance Portfolio Management Bethesda, MD (Hybrid) This Investment Banking Associate, Leveraged Finance Portfolio Manager position is a newly created opportunity within a leading specialty finance investment bank and commercial lender. With over $50 billion in capital committed this group provides financial solutions for acquisitions, growth capital, leveraged buyouts, and refinancing to meet the needs of private equity and middle-market companies. This individual will join a team of industry professionals and will support underwriting, management of existing investment activity, capital markets, and strategic relationships with portfolio companies. Based out of the companies primary headquarters in Chevy Chase, MD this position will offer a hybrid work from home/office schedule, a base salary in the $125,000 range, a 20%-30% annual bonus, full benefits, and excellent career mobility. This is an unique opportunity for candidates with 2 or more years professional experience within investment banking, public accounting deal/transactions, leveraged lending, or private equity experience to pivot into one of the regions premiere financial services firm. Candidates who meet the below criteria and functional interest are encouraged to apply for immediate consideration. Job Description Prepare investment memos, build financial models, and perform in-depth financial analysis on a regular basis. Underwrite and/or manage existing investment activity and maintain relationships with portfolio companies. Gain exposure to all areas of the business, including the financing process, syndication and capital markets activity, and legal document negotiation. Frequent interact with clients and senior management on financial strategy and performance of underlying investments, evaluate opportunities and make supported, well-informed investment recommendations. Requirements 2-4 years of professional experience within investment banking, public accounting deal/transactions, leveraged lending, or private equity Bachelor degree in accounting, finance, or related fields of study. A strong quantitative and analytical background. Knowledge of and experience with basic accounting and financial principles is required. Excellent oral and written communication skills.

About the Role: The Sales Development Representative (SDR) will partner with full-cycle sales professionals at CrowdStrike to drive net new business. SDRs are enabled and coached to master multithreaded prospecting strategies that combine direct engagement, social selling, and nurture campaigns aimed at booking qualified meetings with C-Level decision makers. SDRs get world class sales training with a heavy focus on Sandler sales techniques with the goal of developing into quota carrying sales professionals in 12-18 months. This role is hybrid and will require in-office attendance three days a week in our Austin, TX office. This will require you to be within commuting distance of the office that you will be working out of. What You'll Need: Curiosity, Coachability and Competitiveness Customer facing experience Passionate about becoming a software sales expert Wants to understand the SaaS B2B cybersecurity space Interested in learning about technology and enterprise software High EQ and business acumen Interested in mentorship from top performing industry leaders Wants to become an expert in business process optimization What You'll Do: Gain SaaS sales experience by working with CrowdStrike's most experienced sellers Learn corporate selling strategies by running meetings with VP and C-level executives Understand the cybersecurity technology landscape through industry research and competitive selling Learn go-to-market strategy by collaborating with CrowdStrike partners to generate business opportunities Use the leading sales software tools to manage your book of business Collaborate cross-functionally with multiple teams to understand all the moving parts of an industry leader Bonus Points: Experience working in an outbound prospecting environment. Experience selling SaaS products #LI-HK1 #LI-JG1 PandoLogic. Category:Sales, Keywords:Sales Development Representative, Location:Leander, TX-78641

About the Role: As an Executive Strategist and Vice President, Executive Strategists Team (EST), you will lead the team of Executive Strategists across key Public Sector and Healthcare verticals- healthcare, federal, education, state and local government. This role is instrumental in shaping CrowdStrike's Public Sector vision, delivering thought leadership to customers and partners, and enabling collaboration across the company. Reporting directly to the VP, Public Sector/Healthcare, you will help drive strategy, foster customer engagement, and amplify CrowdStrike's presence as a leading cybersecurity thought leader. You will oversee a team of experienced strategists who act as trusted advisors to customers, providing insights into evolving threat landscapes, cybersecurity trends, and industry best practices. This role requires a blend of strategic leadership, exceptional communication skills, and deep expertise in cybersecurity to influence outcomes. Am I an Executive Strategist? Are you passionate about cybersecurity and protecting organizations, communities and businesses? Are you self-motivated and looking for an opportunity to advance client cybersecurity programs, accelerate your skills and experience through life-long learning, engaged discussions and cyber strategy development? Do you have experience leading security teams in large public sector and healthcare organizations? Are you capable of articulating complex problems through easy-to-understand solutions drawing upon your experience? Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis? What You'll Do: Team Leadership: Build, mentor, and manage a high-performing team of Executive Strategists, ensuring alignment with corporate goals and fostering professional growth within the team. Strategic Support: Use stakeholders' feedback to inform necessary improvements and adjustments to technology. Provide recommendations for continuous improvement. Customer Engagement: Collaborate with key customers, prospects, and partners to understand their needs, deliver tailored cybersecurity solutions, and support long-term relationships. Support current customers and new customers by sharing CrowdStrike's long-range strategic vision and positioning CrowdStrike as the leading thought leader for Cybersecurity with customers, partners, analysts and media. Thought Leadership: Represent CrowdStrike at industry events, conferences, and panels, delivering impactful keynotes and driving CrowdStrike's reputation. Collaboration: Partner with internal teams like Sales, Marketing, Product, Legal, and Corporate Affairs, to align strategies and drive business outcomes. Advise on the most effective implementation of security platforms. Coach, train and mentor across the organization with humility and compassion. Industry Advocacy: Stay informed about cybersecurity trends, the competitive landscape, and emerging threats, and provide thought leadership through blogs, articles, and media engagements. Strategic Planning: Develop and execute engagement plans for the Executive Strategists team, aligning with corporate priorities and theater/regional needs. Metrics and Reporting: Define critical success factors (CSFs) and key performance indicators (KPIs) for the team, monitor progress, and present regular updates to senior leadership on outcomes and opportunities. What You'll Need: Successful candidates must possess the following qualifications: Executive Leadership Experience: 15+ years in cybersecurity or IT leadership roles - CISO, CIO, or equivalent, with demonstrated ability to lead remote teams. Strategic Expertise: Proven ability to develop and implement Public Sector strategies that influence market perception and drive business growth. Cybersecurity Proficiency: Deep knowledge of cybersecurity technologies, threat landscapes, and modern protection strategies across various industries. Public Speaking & Advocacy: Extensive experience in public speaking - keynotes, panel discussions, and media engagements. Relationship Management: Proven ability to build and maintain relationships with senior leaders, C-level executives, and key stakeholders across industries. Collaboration: Experience working with internal teams to align strategy, enhance customer outcomes, and promote cross-departmental collaboration. Requirements: 20+ years of experience in IT or cybersecurity roles 15+ years in executive leadership - CIO/CISO or equivalent in the Public Sector. Demonstrated ability to lead teams in a remote-first environment. Extensive knowledge of cybersecurity domains like Endpoint Security, Cloud Security, SIEM/Log Management, Identity Security, and Incident Response. Ability to travel frequently. Demonstrated thought leadership experience, both in presentations and written articles. Exceptional written and verbal communication skills, with a history of producing high-quality deliverables. This role is only open to US citizens. Education: BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. We will consider applications with relevant technical and/or leadership experience. CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $330,000- $370,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. #LI-MB2 #LI-Remote PandoLogic. Category:Technology, Keywords:Chief Information Security Officer (CISO), Location:Austin, TX-78703

The AV Technician is responsible for installing, configuring, and maintaining audiovisual (AV) equipment for corporate, educational, healthcare, and government environments. This role involves hands-on work with AV cabling, system setup, and troubleshooting to ensure seamless audio and video integration for conferences, meetings, and digital signage systems. Key Responsibilities: Install and configure AV systems, including video conferencing, digital signage, and sound reinforcement. Perform low-voltage wiring, structured cabling, and AV-over-IP setup. Terminate and solder all AV connectors (HDMI, Cat6, fiber optics, etc.). Mount and install projectors, displays, conference cameras, microphones, and speakers. Troubleshoot audio, video, and network-related AV system issues. Work with AV control systems such as Crestron, Extron, QSC, AMX, and Biamp. Provide technical support for live events, meetings, and hybrid conferencing systems. Maintain inventory, documentation, and records of installed AV equipment. Required Skills & Qualifications: 3-5 years of hands-on experience in AV installation and troubleshooting. Knowledge of AV signal flow, audio/video distribution, and conferencing technologies. Familiarity with low-voltage wiring and structured cabling standards. Basic networking knowledge, including AV-over-IP solutions. Strong problem-solving skills and ability to work independently. Excellent communication skills for collaborating with teams and providing user support. Preferred Certifications & Experience: AVIXA CTS or CTS-I (Certified Technology Specialist) Experience with Crestron, Extron, Biamp, Q-SYS, or Dante OSHA or safety training certification This is an exciting opportunity to participate in cutting-edge Smart Building projects while growing your career in AV technology. We'd love to hear from you if you are passionate about hands-on AV work and solving technical challenges!

Principal & Senior Level Power Electronics Engineers Data Center Infrastructure Dallas, TX area Compensation: $160 - $240K (salary & bonus) Power Technology Associates, Inc. is conducting a search to staff multiple positions for an international leader in the development of Data Centers & Power Electronic Products. Principal & Senior Level Power Electronics Engineers Electrical design of complex power electronics circuits including power converters, inverters and power systems design for Infrastructure solutions for Data Centers - large-scale standby and emergency power systems, such as UPS, and PDU, Generator, and Cooling systems etc. Act as subject matter expert on data center power electronics design and electrical infrastructure. nterface with suppliers on product design and cost issues. Lead engineering designs & equipment specifications to improve & maintain system reliability. Provide technical design guidance and support to other team members. Ensure compliance with all applicable codes and regulations. Develop engineering documentation- review electrical system studies & results for equipment sizing. EDUCATION: MS / Ph.D from a leading Power Electronics University EXPERIENCE: 5 -15+ years of experience developing complex power electronics circuitry & power system architectures for high power solutions. Experience with design and integration of power electronics converters into UPS, PDU, Generators, Static Transfer Switches, and / or Data Center Infrastructure equipment for mission critical facilities. AC and DC power distribution circuit design, including low voltage, 3 phase AC circuits, and low voltage electrical distribution systems and associated power management electronics. Demonstrated knowledge in a variety of board level power electronics and analog/digital electrical design & development / integration into some of the following: Data Center Modules and equipment such as: UPS Systems, Power Distribution Hardware and Electronic Cooling Infrastructure, Backup Generators, Rack infrastructure and Software solutions. Firm understanding of equipment power design needs and system design & demonstrated knowledge in a variety of engineering concepts and practices to include: electrical & mechanical design engineering principles & ability to understand and resolve complex technical issues is required. Power Technology Associates, Inc. is staffing 50+ Power Electronics Engineering positions nationwide. Send a resume or email letting us know what location / positions might interest you. CONTACT: Richard Cardarella **************************** ************

Final Product Verification (FPV) Team. Predominantly 2nd shift but some may work on other shifts Performs a variety of operations to assemble and make major assembly structures such as fuselage panels and bulkheads, and structural subassemblies to engineering. Typically performs rework created by other shops Typically, does not perform bar line / standard in-process work Stabilize / balance jack system and cradles before starting skin change Remove and replace skins and major MRB that cannot be accepted to engineering drawings outside of normal shop environment Convert detail skin / structure into engineering configuration through the match drilling process Troubleshoot all major structural repairs per engineering and remove / replace all necessary parts to bring airplane back into compliance. Assemble, install, seal, rig, inspect, and complete precision and other structural and system components, working from drawings, documents, process specifications, quality control requirements, and established processes and procedures. Functional test and correct, fit form and function of assemblies and components. Obtain required information from prints, charts, sketches, work instructions, documents, verbal and electronic information. Use shop mathematics and precision measuring and or test instruments to complete work assignments and functional test assemblies and components. Utilize tooling in the assembly of components into sub-assemblies or end items. Verify work performed is per work instructions and meets process and/or engineering specification. Identify discrepancies found per applicable procedure. Ensure equipment and tool certification occurs per procedure. Perform routine minor machine maintenance as part of their daily work duties (e.g., where applicable, replacing machine filters, changing standard light bulbs on machines and equipment, maintaining lubrication/coolant levels, etc. as related to basic Total Preventative Maintenance duties). Routinely move product within the immediate manufacturing work area, including across isle, using shop assigned equipment as required, and complete transactions necessary to move product to the next operation. On an exception basis, move product to the next operation within a building. Perform work within allotted schedules. Support the continuous flow of product within the manufacturing process by training and assisting employees at all classification levels. Assist in the training of other assembly personnel in assembly, installation and inspections techniques. Cross trains in inspection and becomes SIA qualified. Level C Employee must have the skill and knowledge to perform in all the general functions of the Assembly Mechanic listed below: Assembly/Installation Structures Sub Assembly Sealer Requirements: Contractors will be required to consume and work the high quantity of tags being generated on each unit during inspection. These contactors will be devoted to working tags which require MRB. WORKERS MUST BE ABLE TO START ASAP! 10+ years of experience (A&P license is not a requirement) Heavy structure and skin change work required. For safety purposes, sturdy, full-cover, low heeled shoes must be worn in the shop areas. Dresses, skirts and jewelry are not allowed in the shop areas to avoid accidents and injuries. Safety Steel-toed shoes/boots Must be able to pass the plate test. Experience Required: 10 years of Professional work experience having into Aerospace Industry as an Assembly Perform assembly and installation of advanced aerostructures components for large 737max. Experience in skin change/ Replacement and Heavy Structure work with frames, bulkheads, pressure domes. Performed various duties from bench assemblies to large 737 max fan cowl support beam assemblies. Maintain accurate records of assembly processes, inspections, and any modifications made to aerostructures components. Good in Reading Blueprints. Responsible for Assembled structural parts, assemblies, and skins to make larger assemblies. Familiar with Drill, countersink, trim, fit, and assemble and composite components and structures Rivet/ drill and countersink bolts and hi-locks. 737 program visual and physical inspections on aircraft. Final product verification & FOD walks. • Witness and verification inspection services for both in-process and end-of-line inspections of flight hardware • Document anomalies in accordance with prescribed procedures and processes • Communicate and help resolve quality related issues as they relate to the site • Process non-conforming products and assist engineering in root cause analysis and corrective action if asked

Planet Technology has partnered with Dallas based company to locate a data analyst with experience working with Financial Market Data for a contract role. Please note, this is an on-site position and candidates MUST be local to New York. Candidates must apply directly- no third party responses will be entertained. We are seeking a Financial Markets Data Analyst to work with assessing and optimizing financial market data feeds to enhance investment processes, improve automation, and leverage AI-driven insights for business workflows Responsibilities: Analyze and assess financial market data feeds to extract meaningful insights for investment and asset management teams. Develop and maintain data processing systems to efficiently handle real-time and historical market data. Build dashboards, reports, and visualizations using tools like Excel, Tableau, or Power BI to present complex financial data in a clear, actionable format. Collaborate with stakeholders to define data requirements and align data strategies with investment objectives. Explore and implement Generative AI applications for financial data analysis and insight generation. Assess and recommend new data sources and vendors to enhance market intelligence capabilities. Work with financial databases/APIs such as Bloomberg, Reuters, FactSet, Intex, S&P, Markit, Moody's Ratings, etc. Support API and data warehouse development for seamless data consumption across business functions. Act as a liaison with market data vendors to evaluate their offerings and determine business applicability. Required Skills and Experience: Bachelor's or Master's degree in Finance, Data Science, Computer Science, or a related field. 5+ years of experience in financial markets data analysis, ideally within an IT or quantitative role. Strong proficiency in SQL, Excel, or other data processing tools. Solid understanding of financial instruments, market microstructure, and economic indicators. Demonstrated knowledge and interest in Generative AI and its applications in financial analysis. Exceptional analytical and problem-solving skills with a keen attention to detail. Strong communication skills, with the ability to present findings to both technical and non-technical stakeholders. Familiarity with cloud platforms (AWS, Azure, GCP) for data processing and storage is a plus. Interested candidates can apply directly to this post.

About the Role: CrowdStrike is seeking a Senior Manager, Customer Sales who will lead, coach, and mentor a team of talented Senior Corporate Account Managers who focus on upselling, cross-selling, and renewals. This team manages the full sales cycle for our Medium-Large business segment. What You'll Do: Manage a team of 6-8 Senior Corporate Account Managers Coaching reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities. Forecasting accurately to management Working with internal teams to grow the team's pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates Interview internals, promote, and train new Senior Corporate Account Managers Collaborate with our Sales Engineering to devise and execute account strategies and plans. Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike. Forecast and report updates to the management team. Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products What You'll Need: 5+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers, etc. Preferred industry is Saas and/or Security, 3+ years of front-line sales management experience with history of meeting/exceeding quota and performance expectations Experience working with channel sales, presales/post sales and supporting departments to drive sales execution. Track record of hiring, coaching, and leading successful sales team. Strong presentation skills, both in person and via virtual channels. #LI-JN1 #LI-HK1 #LI-Remote PandoLogic. Category:Sales, Keywords:Sales Manager, Location:Austin, TX-78703

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Client Performance Specialist is responsible for overseeing the performance of a HealthCare specific client's Concierge program, ensuring the delivery of solution-driven results and client service excellence to both internal and external customers. This role involves supporting key areas such as research, reporting, data tracking, change management, and managing effective communication and information flow. The Client Performance Specialist plays a vital role in ensuring smooth operations, driving client satisfaction, and continuously improving service delivery. Responsibilities: Proactively review open orders and their statuses for assigned client(s), identifying and addressing potential bottlenecks or issues Identify and report on trends and insights relevant to the performance and needs of client(s) assigned Lead client-facing meetings to review open orders, provide updates, and prioritize next steps based on client needs and feedback Align internal Concierge teams with clear actions and next steps based on the outcomes or findings from client interactions and reviews Act as the primary escalation point for both external and internal customers related to assigned client(s) Prepare customized reports to address client needs, tracking key performance metrics and outcomes Share information and insights with team members to ensure consistent knowledge sharing across the team Serve as a liaison between team members and various departments to streamline processes and improve efficiency Provide backup support to other functional areas within the Concierge team as needed Make decisions based on established policies and procedures to ensure efficient operations and client satisfaction Facilitate tailored solutions for clients, including researching and coordinating with appropriate service providers or collection sites Ensure smooth service delivery by managing and tracking applicant registrations and completion of required health and screening services Handle data entry and management of laboratory results, physical examinations, and breath alcohol tests for clients and candidates Troubleshoot and resolve technical issues related to service fulfillment and operational challenges, ensuring timely solutions for client needs What You May Need to be Successful: Strong customer-focused mindset, with the ability to deliver exceptional service and manage client expectations effectively Excellent problem-solving and critical-thinking skills to address issues and find efficient solutions for clients Advanced proficiency in Microsoft Office Suite, particularly Excel, for data analysis, reporting, and tracking client performance Strong organizational skills with the ability to prioritize tasks, manage multiple projects, and meet deadlines efficiently Detail-oriented with a commitment to accuracy in data management, reporting, and communication Ability to effectively communicate complex information to both internal teams and external clients, tailoring messages to meet specific needs Proven ability to work independently while following established company or client-specific procedures and guidelines Highly adaptable to changing needs and priorities, demonstrating flexibility and proactive problem-solving Self-motivated and goal-driven, with a strong sense of ownership over assigned responsibilities Collaborative team player with the ability to build strong relationships with internal departments and external clients Strong troubleshooting skills to resolve technical issues and ensure smooth service delivery Ability to navigate and coordinate with various systems or software tools to manage client orders and data effectively Additional Skills and Knowledge: High School Diploma or GED required. Preferred: Associate degree in a related field or 2 years of relevant work experience 2+ years of client service or support experience, with a focus on performance management and operational efficiency Strong written and verbal communication skills in English, with the ability to communicate clearly and professionally with internal teams and external clients Dependable and punctual, with a proven track record of meeting deadlines and maintaining a strong work ethic Ability to maintain confidentiality and handle sensitive client information with discretion Why First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: Ability to work remotely with occasional business travel. Medical, Vision, Dental, and supplementary benefit plans 401k with an employer match, and an Employee Stock Purchase Plan (ESPP) Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code Honor Honesty, Consistency, and Responsibility: Do the right thing Cultivate an environment of dignity: Show respect for the individual Take an Outside-In approach: Put the client first Think out-of-the-box: Innovate and create Stay Team-Oriented: Collaborate and appreciate each other What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $17-18 an hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. Powered by JazzHR QAnYzAwBjl

CV Resources is partnering with a dynamic and growing nonprofit organization based in Oregon to identify an experienced Accounting Manager for their expanding accounting team. This organization is dedicated to making a positive impact in the community, and as they scale, they are seeking a dedicated professional to help manage and streamline their financial operations. Position Overview: We are looking for an Accounting Manager to join our partner nonprofit's team on a permanent basis. This is a remote position that reports directly to the Director of Finance and will manage a team of 4 accounting professionals. The ideal candidate will have expertise in nonprofit accounting, excellent leadership skills, and experience working with Blackbaud Financial Edge. Key Responsibilities: Supervise and support a team of 4 accounting professionals to ensure accurate and timely processing of financial transactions. Oversee daily accounting operations, including accounts payable, accounts receivable, payroll, and general ledger. Prepare monthly, quarterly, and annual financial statements, ensuring compliance with nonprofit accounting standards and organizational policies. Assist with budgeting and forecasting processes, providing insight and recommendations for financial planning. Review and reconcile general ledger accounts, ensuring all financial discrepancies are resolved. Ensure accurate and timely reporting in accordance with nonprofit regulations and best practices. Collaborate with the Director of Finance to improve financial reporting processes, policies, and controls. Utilize Blackbaud Financial Edge for all accounting functions and maintain the integrity of the financial data. Provide leadership, training, and professional development opportunities for team members. Qualifications: Bachelor's degree in Accounting, Finance, or a related field (CPA or other relevant certifications a plus). Minimum of 5 years of experience in accounting, with at least 2 years in a supervisory or management role, ideally in a nonprofit environment. Strong proficiency with Blackbaud Financial Edge (Preferred). Knowledge of nonprofit accounting principles, including fund accounting and restricted funds. Proven ability to lead, motivate, and develop a high-performing accounting team. Excellent attention to detail, strong organizational skills, and the ability to meet deadlines in a fast-paced environment. Ability to work independently and manage multiple priorities effectively. Strong communication skills, both written and verbal, with the ability to interact with staff at all levels. Compensation: Salary range: 69-72k This is a contract role with the potential for permanent hire based on performance and organizational needs. Job Types: Full-time, Contract, Temporary Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Hi Team, They've been super pleased with the work of our team on the other roles and would like us to help fill the restructured permanent position that we just placed an interim need in. Pay is low, but their expectations are reasonable and it is remote (local though to attend occasional all-hands/events). Company Website: Welcome - HIV Alliance About the Company: Nonprofit based in Eugene, OR Order Placer/Report To: Renee (Executive Director) and Wayne Hamblin (Finance Director) reporting to Wayne Job Title: Accounting Manager Why is this Position Open? We currently have an interim person in the seat - but her pay is too high so she is going to assist with processes and projects and train the new hire for the perm role. Onsite/Remote/Hybrid: Remote Team Dynamics/Company Overview: Accounting Team has Finance Director, Accounting Manager (JO), Staff Accountant, 2 Accounting Specialists, Payroll Clerk Annual Budget: 16M Worksite Address: 1195 City View St, Eugene, OR 97402 Parking Available: Yes Pay Rate/Salary: sub 75K Benefits: http://hivalliance.org/employment/benefits Interview Process: One interview with Wayne and the team, then hoping to make a quick decision Start Date: ASAP Schedule: M-F | 8:30-5 Software/Tools: Blackbaud Financial Edge & OS/Excel Are You Utilizing Any Other Resources to Fill This Role? Not currently Do you have an internal resource working on it or are there any other decision makers involved? Have it posted, but don't have a TA team and HR employee is swamped Preplacement Steps (Drug Screen/Background Check): Background Check: [Yes] Drug Screen: [No] THC: [No] TB TEST - YES CV Resources is partnering with a dynamic and growing nonprofit organization based in Oregon to identify an experienced Accounting Manager for their expanding accounting team. This organization is dedicated to making a positive impact in the community, and as they scale, they are seeking a dedicated professional to help manage and streamline their financial operations. Position Overview: We are looking for an Accounting Manager to join our partner nonprofit's team on a permanent basis. This is a remote position that reports directly to the Director of Finance and will manage a team of 4 accounting professionals. The ideal candidate will have expertise in nonprofit accounting, excellent leadership skills, and experience working with Blackbaud Financial Edge. Key Responsibilities: Supervise and support a team of 4 accounting professionals to ensure accurate and timely processing of financial transactions. Oversee daily accounting operations, including accounts payable, accounts receivable, payroll, and general ledger. Prepare monthly, quarterly, and annual financial statements, ensuring compliance with nonprofit accounting standards and organizational policies. Assist with budgeting and forecasting processes, providing insight and recommendations for financial planning. Review and reconcile general ledger accounts, ensuring all financial discrepancies are resolved. Ensure accurate and timely reporting in accordance with nonprofit regulations and best practices. Collaborate with the Director of Finance to improve financial reporting processes, policies, and controls. Utilize Blackbaud Financial Edge for all accounting functions and maintain the integrity of the financial data. Provide leadership, training, and professional development opportunities for team members. Qualifications: Bachelor's degree in Accounting, Finance, or a related field (CPA or other relevant certifications a plus). Minimum of 5 years of experience in accounting, with at least 2 years in a supervisory or management role, ideally in a nonprofit environment. Strong proficiency with Blackbaud Financial Edge (Preferred). Knowledge of nonprofit accounting principles, including fund accounting and restricted funds. Proven ability to lead, motivate, and develop a high-performing accounting team. Excellent attention to detail, strong organizational skills, and the ability to meet deadlines in a fast-paced environment. Ability to work independently and manage multiple priorities effectively. Strong communication skills, both written and verbal, with the ability to interact with staff at all levels. Compensation: Salary range: 69-72k This is a contract role with the potential for permanent hire based on performance and organizational needs. Job Types: Full-time, Contract, Temporary Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday PandoLogic. Keywords: Chief Accountant, Location: Eugene, OR - 97440

Grow your IT career with us! Do you enjoy technical troubleshooting and problem solving? Do you want to surround yourself with passionate, knowledgeable IT experts? Are you a strong communicator who thrives when helping others? Are you looking for a company that values its employees and its culture? This could be a good fit for you - and for us! Path Forward IT (PFIT), a Blue Alliance company, is a national IT services provider with origins in healthcare IT. Since 2002, Path Forward IT has been troubleshooting, architecting, migrating, protecting, and securing IT environments for healthcare practices and businesses across a multitude of high-impact industries. At Path Forward IT, we are looking for the right person to fill the role of Support Engineer I whose primary responsibility is to provide technical support primarily by phone or by ticket, but may be asked to go onsite as needed As a member of our Support team, a Support Engineer I is responsible for following the documented procedures for support, monitoring the ticket gateway, and maintaining ticket and phone SLA. The Support Engineer I is part of a robust team spanning technical levels which allow for support and escalation required for superior service experience. Individuals in this role are highly communicative and able to build relationships through concierge level service and meaningful exchanges with our clients and internal teams. Important Attributes for a Path Forward IT Support Engineer I: Maintain established call and ticket SLAs as defined by Manager Maintain established CSAT score as defined by Manager Timesheet for current week submitted by end of shift on Friday Work and document established billable hours each week Annual goals and objectives as set in HRIS (Human Resources Information System) and reviewed quarterly And of course, your technical skills! This should include: Ticketing software - Incident management and allocating time to tickets being worked Remoting into systems, push approved scripts and run action creations Active Directory - Basic knowledge of security groups, group policy fundamentals, and how domain controllers work Virtualization - Basic knowledge of VMware/Hyper-V for user incident support Microsoft Windows/Servers - Basic knowledge of MS Windows, differentiate between physical/virtual servers, knowledge in patching and maintenance Networking - Basic knowledge of network troubleshooting skills, DHCP & DNS, understanding of ping, mslookup, traceroute Software as assigned As a Path Forward IT Support Engineer I, we're counting on you to: All time is documented daily (activities, projects, tickets) in the moment of doing said task in the ticketing system In progress tickets should be handed off and documented before the end of shift Monitor the ticket gateway and designated queues Escalate issues as documented in IT Glue Document new customer findings by creating or updating articles in IT Glue Building client rapport during onsite assignments (via in person troubleshooting for relevant issues, site walk throughs, face time, etc.) Travel up to 10% when assigned Why would You want to work with Us? Being part of the Path Forward IT team, a Blue Alliance partner, means more opportunities to learn and grow professionally, with access to hundreds of peers and specialists across the country. Working within the Blue Alliance family provides the best of both worlds - the small team feel and client interactions of a local MSP with the resources and opportunities of a world-class, global IT firm. Benefits of working at Path Forward IT: Be part of a fun, awesome team 9 paid holidays 401K Retirement with matching contributions Excellent medical, vision and dental insurance Life insurance and disability insurance Cell phone stipend 3 weeks PTO Top Reasons our Employees Love Being Part of the Blue Alliance Family: 1. Entrepreneurial Culture 2. Fast-paced Flow, with a Variety of Projects 3. Collaborative Work Environment 4. Training & Certifications 5. Career Growth Opportunities Ready for the next step? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above. Please be advised we, Path Forward IT, participate in E-Verify.

US-GA-Savannah Type: Full-Time # of Openings: 1 GA - Savannah About the Role Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list. This role requires you to live within a reasonable commuting distance to Savannah, GA so that you can adequately execute your job responsibilities. Your Impact - Develops strategies to penetrate accounts with the key decision makers at the Major Account level. The focus is on placing Canon equipment and solutions in new accounts. - Reports customer activity to management, identifying customer requirements, competitive trends, and changing environments. - Develops strategic plans to address customer's requirements on a local basis. Strategy should include short term as well as long-term goals. - Provides marketing, technical, and administrative support to the named accounts' internal departments to ensure outstanding relations and excellent customer support in all facets of daily activity. - Develops plans to introduce/place Canon technology, service, software, and 3rd party solutions to address customer requirements. - Established high level relationships with customer base that will enhance long term working partnerships. - New market share is gained through strategic prospecting and ability to meet customer requirements by utilizing all resources available efficiently. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Recent experience in office technology, business to business, outside sales. - Strong communication skills including the desire to build solid working relationships with a variety of businesses. - An interest in learning new technology in an evolving industry. - The ability to work autonomously and excellent time management skills. - Some travel required within local market, may include overnights (valid driver's license and acceptable driving record necessary) We are providing the anticipated base salary range for this role: $60,000 - $81,550 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #li-rb1 #pm19 #li-Hybrid #ID22 PI2a7845cdbf9c-26***********1

VP of Sales - Contract Manufacturing (Skincare & Cosmetics) Seeking an experienced Vice President of Sales to lead business development in beauty and personal care contract manufacturing. The role demands strategic client partnerships, industry expertise, and sales leadership to drive company growth in the $768.50bn market. Reporting directly to the CEO, this executive position is critical in shaping company strategy and expanding market presence. Core Responsibilities: Lead strategic business development initiatives for OTC skincare and cosmetics manufacturing Manage and grow relationships with existing beauty and personal care brand clients Develop and execute sales strategies to continue 15-20% annual revenue growth Oversee contract negotiations and pricing strategies Collaborate with operations to ensure manufacturing capacity aligns with sales pipeline Strategic account planning and forecasting Contract negotiation and pricing strategy Technical understanding of formulation and manufacturing processes Strong presentation and communication skills Requirements: 8+ years B2B sales experience in cosmetics/skincare contract manufacturing (required without exception) Proven track record of managing $20M+ annual revenue Understanding of FDA regulations for OTC and cosmetic manufacturing Strong network within the beauty and personal care industry Bachelor's degree required

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. * ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties * Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to customers, understand their needs, and resolve customer issues * Utilize systems and technology to complete account management tasks * Accurately document and process customer claims in appropriate systems * Follow all required scripts, policies, and procedures * Utilize knowledge base and training to accurately answer customer questions * Comply with requirements surrounding confidential information and personal information * Appropriately escalate customer issues with the managerial team * Ensure first call resolution through problems solving and effective call handling * Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes * Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? This role is about building relationships and turning the knowledge you gain in training into customer satisfaction. Representatives make a difference to customers and the company, by providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required * Must be 18 years of age or older * High school diploma or equivalent * Experience with data-entry utilizing a computer * The ability to read and speak English and Spanish fluently * Have a wired, high-speed internet connection (Download speed of 20Mbps+) (If working for a work-at-home project) * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Ability to work regularly scheduled shifts within our hours of operation including the training period. * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity are prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) * One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment * State or Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: * Paid Time Off: Earn PTO and paid holidays to take the time you need. * Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! * Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. * Retirement Savings: Secure your future with retirement savings programs, where available. * Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. * Life Insurance: Access life insurance options to safeguard your loved ones. * Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. * Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. * Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations * Must be authorized to work in the country where the job is based. Subject to the program and location of the position * Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. * Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.