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The salary structure at Mass Markets reflects a wide range of pay depending on job roles and locations. While the average salary is approximately $27,727, significant disparities exist. For example, a director of call center operations earns an average of $120,725, whereas entry-level roles like contact agents receive around $23,854 annually.
Salaries also vary by department. The art/design department offers the highest average salary at $57,155, followed by marketing, where employees make about $48,217. In contrast, customer service roles average only $24,937, highlighting the need for job seekers to be mindful of departmental pay scales.
Massachusetts stands out as the state with the highest salaries, influenced by cost of living and market competition. For a comprehensive understanding, comparing salaries with competitors such as E-Tech Systems and Data Control Group reveals insights into the industry landscape.
The highest paying jobs at Mass Markets are director of call center operations, human resources business partner, operations manager, and senior artist. Director of call center operations jobs at Mass Markets earn an average yearly salary of $120,725, Mass Markets human resources business partner jobs average $88,798, and Mass Markets operations manager jobs average $70,014.
The lowest paying Mass Markets roles include contact agent and customer service agent. Mass Markets contact agent average salary is $23,854 per year. So while the average Mass Markets salary is $27,727 there is a big variation in pay depending on the role.
| Rank | Job title | Average Mass Markets salary | Hourly rate |
|---|---|---|---|
| 1 | Director Of Call Center Operations | $120,725 | $58.04 |
| 2 | Human Resources Business Partner | $88,798 | $42.69 |
| 3 | Operations Manager | $70,014 | $33.66 |
| 4 | Senior Artist | $69,653 | $33.49 |
| 5 | Sales Consultant | $55,240 | $26.56 |
| 6 | Account Manager | $50,688 | $24.37 |
| 7 | Supervisor | $45,179 | $21.72 |
| 8 | Recruiter | $44,542 | $21.41 |
| 9 | Bookkeeper | $41,191 | $19.80 |
| 10 | Payroll Administrator | $37,883 | $18.21 |
| 11 | Benefit Director | $34,346 | $16.51 |
| 12 | Account Specialist | $29,723 | $14.29 |
| 13 | Telemarketer | $27,357 | $13.15 |
| 14 | Sales Associate | $27,280 | $13.12 |
| 15 | Internship | $25,086 | $12.06 |
| 16 | Site Worker | $25,072 | $12.05 |
| 17 | Customer Service Representative | $25,033 | $12.04 |
| 18 | Cashier | $24,610 | $11.83 |
| 19 | Call Center Representative | $24,461 | $11.76 |
| 20 | Data Entry Specialist | $24,286 | $11.68 |
Rate Mass Markets' fairness in compensating employees.
Mass Markets pays the highest salaries in Massachusetts due to higher costs of living and competition in the state.
| Rank | State | Average Mass Markets salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $34,306 | $16.49 |
| 2 | New York | $33,027 | $15.88 |
| 3 | New Hampshire | $31,912 | $15.34 |
| 4 | District of Columbia | $31,805 | $15.29 |
| 5 | Colorado | $29,811 | $14.33 |
| 6 | Iowa | $27,854 | $13.39 |
| 7 | South Dakota | $27,031 | $13.00 |
| 8 | Florida | $25,803 | $12.41 |
| 9 | Georgia | $25,538 | $12.28 |
| Rank | Location | Average Mass Markets salary | Hourly rate |
|---|---|---|---|
| 1 | Rowe, MA | $34,050 | $16.37 |
| 2 | New York, NY | $32,985 | $15.86 |
| 3 | San Diego, CA | $31,094 | $14.95 |
| 4 | Sioux City, IA | $27,810 | $13.37 |
| 5 | South Sioux City, NE | $27,482 | $13.21 |
| 6 | Boone, NC | $27,244 | $13.10 |
| 7 | Spearfish, SD | $27,125 | $13.04 |
| 8 | Nome, TX | $26,699 | $12.84 |
| 9 | Fort Knox, KY | $26,648 | $12.81 |
| 10 | Melbourne, FL | $25,799 | $12.40 |
| 11 | Nunez, GA | $25,467 | $12.24 |
| 12 | Bono, AR | $25,228 | $12.13 |
| 13 | Las Cruces, NM | $25,112 | $12.07 |
| 14 | Pope, MS | $23,563 | $11.33 |
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Salaries at Mass Markets vary depending on the department you work in. Mass Markets salaries in the art/design department are the highest with an average salary of $57,155. Employees in the marketing department at Mass Markets receive relatively high salaries as well, with an average salary of $48,217 per year. Departments that don't pay as well at Mass Markets include the customer service and the retail organizational functions, with employees earning average salaries of $24,937 and $30,911, respectively.
| Rank | Department | Average Mass Markets salary | Hourly rate |
|---|---|---|---|
| 1 | Art/Design | $57,155 | $27.48 |
| 2 | Marketing | $48,217 | $23.18 |
| 3 | Accounting | $44,278 | $21.29 |
| 4 | Human Resources | $42,267 | $20.32 |
| 5 | Sales | $31,615 | $15.20 |
| 6 | Retail | $30,912 | $14.86 |
| 7 | Customer Service | $24,938 | $11.99 |
| Rank | Position | Average Mass Markets salary | Hourly rate |
|---|---|---|---|
| 1 | Customer Service Representative | $25,033 | $12.04 |
| 2 | Call Center Representative | $24,461 | $11.76 |
| 3 | Customer Service Agent | $24,163 | $11.62 |
| 4 | Contact Agent | $23,855 | $11.47 |
| Rank | Position | Average Mass Markets salary | Hourly rate |
|---|---|---|---|
| 1 | Account Manager | $50,688 | $24.37 |
| 2 | Area Manager | $49,242 | $23.67 |
| 3 | Sales Agent | $31,689 | $15.24 |
| 4 | Account Specialist | $29,723 | $14.29 |
| 5 | Sales Representative | $26,306 | $12.65 |
| 6 | Inbound Sale Representative | $25,835 | $12.42 |
| Rank | Position | Average Mass Markets salary | Hourly rate |
|---|---|---|---|
| 1 | Talent Acquisition Consultant | $72,734 | $34.97 |
| 2 | Recruiter | $44,542 | $21.41 |
| 3 | Benefit Director | $34,346 | $16.51 |
| 4 | Benefit Specialist | $31,492 | $15.14 |
| 5 | Telecounselor | $25,516 | $12.27 |
Average salaries at Mass Markets competitors, like e-Tech Systems, Results.com, and Data Control Group, vary. E-Tech Systems employees earn the highest salaries, with an average yearly salary of $72,571. The average salary at Results.com is $72,294 per year, and the average salary at Data Control Group is $72,212 per year.
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | e-Tech Systems | 3.8 | $72,571 |
| 2 | Results.com | 4.1 | $72,294 |
| 3 | Data Control Group | 3.9 | $72,212 |
| 4 | Humach | 3.8 | $71,844 |
| 5 | Video Professor | 3.9 | $71,618 |
| 6 | Alpha Connect | 4.1 | $70,746 |
| 7 | Your Selling Team | 3.8 | $69,771 |
| 8 | Path Forward | 4.1 | $45,383 |
| 9 | ListenUp | 3.3 | $44,213 |
| 10 | Eat24 | 4.0 | $44,005 |
| 11 | TekLink Intl | 3.7 | $44,001 |
| 12 | OnStar | 4.2 | $40,365 |
| 13 | Charter Corp. | 4.4 | $37,801 |
| 14 | SPi Global | 4.1 | $37,414 |
| 15 | Aegis Limited | 4.1 | $34,017 |
| 16 | America West Holdings | 4.6 | $32,730 |
| 17 | PRC LLC | 4.6 | $30,696 |
| 18 | Aegis Communications Group Inc | 4.5 | $29,692 |
| 19 | Push Innovation Live | 3.8 | $28,161 |
| 20 | Interactive Response Technologies, Inc. | 4.3 | $26,636 |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Call Center Representative & | Killeen, TX | 03/11/2025 | $31,305 |
| Work From Home Call Center Sales | Boone, NC | 02/21/2025 | $24,001 |
| Licensed Health Insurance Advisor | Noble, LA | 02/21/2025 | $43,827 |
| Work From Home Customer Service Agent & | Cole, OK | 02/21/2025 | $24,001 |
| Licensed Health Insurance Advisor | KY | 02/21/2025 | $43,827 |
Zippia gives an in-depth look into the details of Mass Markets, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Mass Markets. The employee data is based on information from people who have self-reported their past or current employments at Mass Markets. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Mass Markets. The data presented on this page does not represent the view of Mass Markets and its employees or that of Zippia.
Mass Markets may also be known as or be related to Mass Markets and Mass Markets Inc.