Community Health Worker jobs at Massachusetts General Hospital

Community Health Worker, Psychiatry Research STEPPS - Behavioral Health Coaching for Posttraumatic Stress Disorder (PTSD) Schedule: Per-diem, Hybrid ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own practice environment. POSITION SUMMARY: Under the supervision of the Dr. Sarah Valentine, the Community Health Worker (CHW) will support an NIMH-funded study entitled, "Stepped Care for Posttraumatic Stress Disorder Study" (STEPPS) which aims to develop a stepped care treatment model for posttraumatic stress disorder (PTSD) at Boston Medical Center. The CHW will be responsible for providing telehealth coaching for a brief online PTSD treatment program, called web-administered Skills Training in Affective and Interpersonal Regulation (web STAIR). WebSTAIR educates patients about trauma and related mental health symptoms, and teaches patients skills to manage their emotions and improve relationships. The web STAIR program will be provided in English and Spanish. The CHW will receive training in motivational interviewing, cognitive and behavioral techniques, and approaches to enhance engagement in treatment programs. CHWs will receive receive ongoing case consultation on coaching visits from Dr. Marylene Cloitre, the psychologist who developed web STAIR and a leading expert in the field. CHWs will also receive professional development support from a CHW supervisor/expert outside of the study which will provide an opportunity for the CHW to reflect on their experience with providing trauma focused mental health supports and connect with other CHWs. This is a hybrid position. The CHW will mostly work remotely but may occasionally work on-site to assist with in-person research activities and coordination. Generally the work schedule will be Monday through Friday though some evenings and weekends may be required depending on specific patient needs. JOB RESPONSIBILITIES: Must adhere to all of BMC's RESPECT behavioral standards. * Demonstrates sensitivity and respect for the culture of the participant. * Functions a key member of an inter-disciplinary team (social workers, behavioral health clinicians, clinical support staff, etc.) * Provides coaching and support, including outreach to and engagement with study participants to define individual goals * Completes initial coaching visit, care plan, and schedules follow up visits and phone calls for enrolled patients within specified timeframes * Clearly documents all activities relevant to the study protocol. * Communicates plans and updates with members of the research team. Participates in weekly consultation meetings with research staff * Engages in ongoing training and learning, include CHW professional development meetings JOB REQUIREMENTS EDUCATION: * High School Diploma or GED required. EXPERIENCE: * Minimum of two years of prior healthcare, public health, or community-based experience in community setting. * Equivalent education above a High School Diploma may be substituted for experience. KNOWLEDGE & SKILLS: * Bilingual (Spanish) is a plus. Understanding of language, culture and socioeconomic circumstances affect health. Desire to work with a diverse population. * Basic knowledge of healthcare system and social service landscape * Outstanding interpersonal and communication skills (verbal and written) and comfortable with discussing mental health topics * Comfort with learning new technologies, as the CHW may need to support patients with limited technology literacy in access telehealth video conferencing and online treatment program * Exceptional organizational skills; ability to multi-task and work independently and as part of a team. * Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers. Proficiency with database management. This position is grant funded through 7/31/2030. There may be opportunity beyond this grant funding for position integration into ongoing operations. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $20.67- $29.81 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Community Health Worker, Psychiatry Research STEPPS - Behavioral Health Coaching for Posttraumatic Stress Disorder (PTSD) Schedule: Per-diem, Hybrid ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own practice environment. POSITION SUMMARY: Under the supervision of the Dr. Sarah Valentine, the Community Health Worker (CHW) will support an NIMH-funded study entitled, “Stepped Care for Posttraumatic Stress Disorder Study” (STEPPS) which aims to develop a stepped care treatment model for posttraumatic stress disorder (PTSD) at Boston Medical Center. The CHW will be responsible for providing telehealth coaching for a brief online PTSD treatment program, called web-administered Skills Training in Affective and Interpersonal Regulation (web STAIR). WebSTAIR educates patients about trauma and related mental health symptoms, and teaches patients skills to manage their emotions and improve relationships. The web STAIR program will be provided in English and Spanish. The CHW will receive training in motivational interviewing, cognitive and behavioral techniques, and approaches to enhance engagement in treatment programs. CHWs will receive receive ongoing case consultation on coaching visits from Dr. Marylene Cloitre, the psychologist who developed web STAIR and a leading expert in the field. CHWs will also receive professional development support from a CHW supervisor/expert outside of the study which will provide an opportunity for the CHW to reflect on their experience with providing trauma focused mental health supports and connect with other CHWs. This is a hybrid position. The CHW will mostly work remotely but may occasionally work on-site to assist with in-person research activities and coordination. Generally the work schedule will be Monday through Friday though some evenings and weekends may be required depending on specific patient needs. JOB RESPONSIBILITIES: Must adhere to all of BMC's RESPECT behavioral standards. Demonstrates sensitivity and respect for the culture of the participant. Functions a key member of an inter-disciplinary team (social workers, behavioral health clinicians, clinical support staff, etc.) Provides coaching and support, including outreach to and engagement with study participants to define individual goals Completes initial coaching visit, care plan, and schedules follow up visits and phone calls for enrolled patients within specified timeframes Clearly documents all activities relevant to the study protocol. Communicates plans and updates with members of the research team. Participates in weekly consultation meetings with research staff Engages in ongoing training and learning, include CHW professional development meetings JOB REQUIREMENTS EDUCATION: High School Diploma or GED required. EXPERIENCE: Minimum of two years of prior healthcare, public health, or community-based experience in community setting. Equivalent education above a High School Diploma may be substituted for experience. KNOWLEDGE & SKILLS: Bilingual (Spanish) is a plus. Understanding of language, culture and socioeconomic circumstances affect health. Desire to work with a diverse population. Basic knowledge of healthcare system and social service landscape Outstanding interpersonal and communication skills (verbal and written) and comfortable with discussing mental health topics Comfort with learning new technologies, as the CHW may need to support patients with limited technology literacy in access telehealth video conferencing and online treatment program Exceptional organizational skills; ability to multi-task and work independently and as part of a team. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers. Proficiency with database management. This position is grant funded through 7/31/2030. There may be opportunity beyond this grant funding for position integration into ongoing operations. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $20.67- $29.81 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20hours , Position starting pay $25.86 Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions * Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes * Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions * Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs * Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services * Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals * Develop and implement health promotion programs and activities to address community health needs * Collect data and maintain accurate records of patient interactions and outcomes * Attend meetings and trainings related to community health promotion and education Qualifications Research indicates housing, food, financial, and other forms of socioeconomic insecurity impact health outcomes. To improve our patients' health and wellbeing, MGH primary care patients are asked to complete a social determinants of health (SDH) survey annually. The goal is to identify and address SDH early by assessing and referring patients to internal and external resources. This role will work with families of pediatric patients who have screened positive for SDH needs. This role will work closely with the Medicaid ACO Community Resource Navigator (CRN) role group, with the Integrated Care Management (iCMP) Community Resource Specialist (CRS) group, and the Pediatric Department The Medicaid ACO and iCMP resource navigation teams have recently merged to build on best practices to advance health equity, improve health outcomes, and promote well-being of our MGH Primary care patients by addressing health-related social needs, system navigation, and care coordination as standard of care. The role collaborates to enhance the delivery of patient care services along the continuum of care bridging communication about patient social needs and resources available to them back to the clinical team. This position involves problem solving to ensure each unique patient is evaluated for their unique abilities and capacity in addition to their identified SDH needs. Principal Duties and Responsibilities: Assess patients/families who have screened positive on one or more of the SDH questions * Determine the scope of the patient/family's need and family's ability to follow through and take action on appropriate resources * Identify previous or current efforts to address the need * Identify previous or current engagement with internal and/or external resources Provide patient education and referral to resources * Identify and provide information on the network of services and eligibility including service provider addresses, telephone number and, as available, contact person; may involve investigation and outreach to internal and community providers * Follow up with patients to confirm engagement and respond to outstanding questions or re-refer as appropriate. Assess if there are other care coordination needs within the medical, behavioral health or social systems. * Connect to primary care, formal case management, social work or other appropriate Population Health programs. Documentation * Systematic and uniform documentation to record engagement with patient including education and referral to resources. * Systematically communicate with the patient's care team about engagement with the patient, referrals and other appropriate patient information. * Identify and document gaps in internal and external services and improve workflows and resource tools when needed. Additional Job Details (if applicable) Remote Type Hybrid Work Location 32 Fruit Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions * Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes * Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions * Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs * Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services * Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals * Develop and implement health promotion programs and activities to address community health needs * Collect data and maintain accurate records of patient interactions and outcomes * Attend meetings and trainings related to community health promotion and education Qualifications Job Description Education Bachelor's Degree Public Health required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred Experience experience in community health outreach, health education, or related field 2-3 years required Knowledge, Skills and Abilities * Bilingual skills very strongly preferred. * Demonstrated ability to work effectively and provide advocacy for all populations and communities. * Strong communication and interpersonal skills, with the ability to interact effectively with various populations. * Ability to work independently and as part of a team. * Basic computer skills, including Microsoft Office and database management. * Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 73 High Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary MGH strives to advance health equity, improve health outcomes, and promote the well-being of our primary care patients by addressing health-related social needs, system navigation, and care coordination as standard of care. This position will contribute to these MGH efforts through collaboration with MassGeneral Hospital for Children (MGHfC) and the Department of General Internal Medicine (DGIM) Population Health Management teams. MGHfC oversees a team of Community Health Workers. CHWs are trusted members of the community with the skills and experience to understand their patients' circumstances. By building trusting relationships and walking alongside their patients, CHWs help address medical and psychosocial needs in order to promote self-efficacy, help patients meet their goals, and improve health outcomes. The Community Health Worker (CHW) will be part of the pediatric CHAMPION Program's multi-disciplinary care team, which includes a physician and a dietitian. The evidence-based CHAMPION program and research study seeks to evaluate whether telehealth vs. in-person delivery of CHAMPION is equally effective at reducing child BMI and asthma control in diverse lower-income families. The CHAMPION program consists of individual and group visits guided by a set curriculum with a multi-disciplinary team (medical provider, dietitian, and community health worker), and other tools to support behavioral change and reduce body mass index (BMI) and asthma, such as follow-up phone calls, educational materials, social determinants of health screening and referral and text messaging. The CHAMPION CHW will provide care to children and adolescents with overweight/obesity and asthma, through group and individual visits, both in-person and virtually, and will participate in a Virtual Learning Community and Quality Improvement calls and activities as part of the research project. The CHAMPION CHW will support this program at the MGH Chelsea HealthCare Center and MGH Revere HealthCare Center. Hours are expected to be roughly 10am-6:30pm Mondays, Tuesdays and Thursdays based on clinical schedules, and Wednesdays and Fridays, 8:30am-5pm. The CHAMPION CHW will engage patients and their families in setting their own short-term goals and will track the benchmarks along the way toward the achievement of these goals. In addition, the Asthma -Healthy Weight Lifestyle CHAMPION CHW will work with patients to help decrease barriers to timely follow-up care and provide coaching to engage patients and families in identification and achievement of care goals. This is not a clinical position, but the role is part of the clinical team and requires a good knowledge of (and willingness to learn) basic clinical concepts and an understanding of when a referral to a licensed clinician is appropriate. Qualifications Key Areas of Responsibility: * Works as an effective team member of the MGHfC and DGIM population health management program to provide health coaching and care coordination to patients and families. Principle Duties and Responsibilities: Patient Engagement and Health Coaching * Meet with patients in person or virtually once/month with the multi-disciplinary team, with a focus on goal setting, physical activity promotion, and connection to community resources to improve patient outcomes. * Connect families with community organizations/activities that promote a healthy lifestyle. * Phone call communication with families to support clinic expectations, attendance and goals. * Facilitation of weekly group visit sessions with families (virtually and in-person), based on a set curriculum. CHAMPION CHW will be responsible for reminder calls, conducting the visit, and all associated planning activities. * Provide culturally sensitive services to patients from diverse racial, cultural, and socioeconomic backgrounds; utilize medical interpretation as needed. * Participate in the Virtual Learning Community, and Quality Improvement calls and activities. * Other duties include keeping strong communication between the different components of the research, clinical, schedules and patient care. Systems Navigation and Care Coordination * Help address logistical barriers, scheduling challenges, childcare needs, etc., that would inhibit a patient from showing up at their appointment; help patients to develop plans to get to appointments. * Assist patients in organizing their records, making follow-up appointments, filling their prescriptions, and understanding past medical history. * Work with primary care providers to reinforce provider care plans and health education messages, the importance of follow-up care, medication adherence, routines of self-care, etc. * Provide advocacy, patient education, and support in accessing community-based and hospital-based programs. * Support timely scheduling, communication, and problem-solving across areas to ensure program excellence. * Refer to internal or external case management services within the practice when other issues are identified (i.e., food insecurity, domestic violence issues, etc.) Collaboration and Documentation * Document each patient encounter in detail. Track benchmarks of progress in care, including short-term goal completion. * Maintain regular communication with the patient's providers (through clinical messages in EPIC, emails, phone calls, case review meetings, etc.) * Support practice staff to develop creative processes to proactively manage patients with asthma and/or obesity in a non-stigmatizing manner; help practice staff to develop patient-centered care goals. * Collaborate and communicate with interdisciplinary primary care team to identify care plan goals. Additional Ad-hoc Responsibilities (generally on an as-needed basis): * Attend initial and continuing education training programs, including self-directed reading and in-person and online learning. * Complete an initial assessment with the patient and provider to identify the specific areas of focus for the asthma CHAMPION CHW role with particularly high-risk patients. * QUALIFICATIONS: * High school diploma or GED required. * Relevant experience in the community or a bachelor's degree preferred; preference for Psychology/Social Work/Public Health or related field. * 3 years of experience in the field, pediatric healthy weight management training, or experience and motivational interviewing training is desired. * Position is grant-funded. * Spanish and English language proficiency is required. Additional Job Details (if applicable) * Ability to identify problems, think creatively, and devise innovative solutions. * Ability to work both independently and as a team member in multicultural settings. * Ability to persuade, influence, and enlist others' support in accomplishing objectives. * Ability to connect and engage with the Hispanic Community desirable. * Proficient in Microsoft Applications, including MS Word and Excel. * Strong time management, organizational, and planning skills; ability to multitask. * Ability to work from home or an office-based environment. * Regular travel to local and community-based primary care practices Remote Type Hybrid Work Location 151 Everett Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

A Community Health Worker (CHW) is a trusted member of the community who helps promote and maintain stable health and wellness for families, through connecting hospital, home-based, and community-based services. The Wellness and Recovery after Psychosis (WRAP) CHW is responsible for providing advocacy and education around psychosis care; partnering with patients to establish and enact health goals; facilitating access to and coordination among internal and external resources; monitoring patients' progress; and problem-solving with patients, families, and caregivers to increase engagement in outpatient psychosis care. The CHW will play a crucial part in decreasing barriers to accessing first-episode psychosis clinical care, contributing to the overall effectiveness of the WRAP program's initiatives. Position: Community Health Worker Department: Psychiatry Research Schedule: 40 Hours (Days) ESSENTIAL RESPONSIBILITIES / DUTIES: Patient Connection, Navigation, & Education: * Serve as a central contact for first-episode psychosis (FEP) team members to help patients navigate the many systems encountered during the recovery journey. * Develop FEP CHW referral process for FEP team members and community health centers in collaboration with WRAP leadership. * Offer psychosis psychoeducation for patients and families in accessible and culturally relevant language. * Work with patients and families/caregivers to set WRAP clinic visit cadence with shared decision making. Facilitates the scheduling of visits and additional testing/procedures, such as primary care appointments, etc. * Perform THRIVE screener with FEP patients and families/caregivers and provide referrals to relevant community resources. * Follow-up with patients and families/caregivers at regular intervals to problem-solve around any barriers to care. * Assist patients and families/caregivers in identifying and accessing community support services. Resource Management: * Design culturally relevant educational materials for FEP patients and families/caregivers around psychosis treatment * Maintain and update resource directory, ensuring clinical team members have access to accurate and current psychosis-specific community resources. * Identify resources for financial assistance, medication needs, home health care, insurance questions, transportation, and other concerns. * Documents barriers to care and develop new plans for resource connections, ensuring a collaborative approach for psychosis treatment. Community Engagement and Leadership: * Serve as a liaison between communities and the Wellness and Recovery after Psychosis (WRAP) clinical program. * Attend local community health fairs and community groups. * Enhance community residents' ability to communicate effectively with health care providers. * Advocate for individual and community mental health. Training and Development: * Participate in trainings on first-episode psychosis. * Participate in training in the 10 Core Competencies for Massachusetts community health workers. * Use training to enhance patient care strategies. JOB REQUIREMENTS: EDUCATION: High school diploma or GED required, Bachelor's Preferred EXPERIENCE: 2-5 years of prior healthcare, public health, or community-based experience in community setting KNOWLEDGE AND SKILLS: * Strong communication and interpersonal skills. * Ability to work collaboratively with diverse teams and stakeholders. * A commitment to improving community mental health outcomes and addressing social determinants of health. * Willingness to undergo training in psychosis education and treatment and team-based approach to care. Why Join Us? This role offers a unique opportunity to make a meaningful impact on community mental health by enhancing patient support and fostering collaborative care. As a CHW, you will be at the forefront of innovative mental healthcare strategies that directly benefit our patients and the community. Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and motivation for applying. We look forward to welcoming a passionate CHW to our WRAP team! Compensation Range: $17.07- $23.80 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

A Community Health Worker (CHW) is a trusted member of the community who helps promote and maintain stable health and wellness for families, through connecting hospital, home-based, and community-based services. The Wellness and Recovery after Psychosis (WRAP) CHW is responsible for providing advocacy and education around psychosis care; partnering with patients to establish and enact health goals; facilitating access to and coordination among internal and external resources; monitoring patients' progress; and problem-solving with patients, families, and caregivers to increase engagement in outpatient psychosis care. The CHW will play a crucial part in decreasing barriers to accessing first-episode psychosis clinical care, contributing to the overall effectiveness of the WRAP program's initiatives. Position: Community Health Worker Department: Psychiatry Research Schedule: 40 Hours (Days) ESSENTIAL RESPONSIBILITIES / DUTIES: Patient Connection, Navigation, & Education: Serve as a central contact for first-episode psychosis (FEP) team members to help patients navigate the many systems encountered during the recovery journey. Develop FEP CHW referral process for FEP team members and community health centers in collaboration with WRAP leadership. Offer psychosis psychoeducation for patients and families in accessible and culturally relevant language. Work with patients and families/caregivers to set WRAP clinic visit cadence with shared decision making. Facilitates the scheduling of visits and additional testing/procedures, such as primary care appointments, etc. Perform THRIVE screener with FEP patients and families/caregivers and provide referrals to relevant community resources. Follow-up with patients and families/caregivers at regular intervals to problem-solve around any barriers to care. Assist patients and families/caregivers in identifying and accessing community support services. Resource Management: Design culturally relevant educational materials for FEP patients and families/caregivers around psychosis treatment Maintain and update resource directory, ensuring clinical team members have access to accurate and current psychosis-specific community resources. Identify resources for financial assistance, medication needs, home health care, insurance questions, transportation, and other concerns. Documents barriers to care and develop new plans for resource connections, ensuring a collaborative approach for psychosis treatment. Community Engagement and Leadership: Serve as a liaison between communities and the Wellness and Recovery after Psychosis (WRAP) clinical program. Attend local community health fairs and community groups. Enhance community residents' ability to communicate effectively with health care providers. Advocate for individual and community mental health. Training and Development: Participate in trainings on first-episode psychosis. Participate in training in the 10 Core Competencies for Massachusetts community health workers. Use training to enhance patient care strategies. JOB REQUIREMENTS: EDUCATION: High school diploma or GED required, Bachelor's Preferred EXPERIENCE: 2-5 years of prior healthcare, public health, or community-based experience in community setting KNOWLEDGE AND SKILLS: Strong communication and interpersonal skills. Ability to work collaboratively with diverse teams and stakeholders. A commitment to improving community mental health outcomes and addressing social determinants of health. Willingness to undergo training in psychosis education and treatment and team-based approach to care. Why Join Us? This role offers a unique opportunity to make a meaningful impact on community mental health by enhancing patient support and fostering collaborative care. As a CHW, you will be at the forefront of innovative mental healthcare strategies that directly benefit our patients and the community. Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and motivation for applying. We look forward to welcoming a passionate CHW to our WRAP team! Compensation Range: $17.07- $23.80 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary A Positive Place is a community-embedded, grant-funded program working to help end the intersecting epidemics of HIV, substance use, and homelessness by fostering healing communities free from judgement and stigma and built on equity, connection, and empowerment. For more than 30 years, A Positive Place has been a leader in integrating community health work that addresses social drivers of health and structural inequities with clinical care to prevent and treat HIV, Hepatitis C, and sexually transmitted infections. We provide healthcare, housing, counseling, advocacy, peer support and other supportive services for people living with HIV; testing, counseling and treatment for infectious diseases; gender-affirming health and social services navigation; harm reduction, education, and safe supplies distribution for people who use drugs. Become a member of our interdisciplinary CHW team and clinical providers with a focus on access to health insurance and housing. Opportunities for growth. Help clients access and secure health insurance coverage, HDAP drug reimbursement, PReP, and PRePDAP. As housing equals health, this position also partners with tenants to obtain and maintain permanent housing by applying for homelessness prevention/utilities assistance and rental start-up, accompaniment to appointments, leasing up, annual renewals of housing subsidy, landlord payments. This position is funded through state and federal grants and is therefore subject to the grants' duration. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Social Work preferred or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience in community health work, housing, benefits applications, counseling and advocacy, systems' navigation Knowledge, Skills, Abilities * Familiar with clinical and social needs of people living with/at risk of HIV and/or homeless individuals and families, people in recovery, trauma survivors, members of the LGBTQ+ communities, and/or other historically underserved populations * Demonstrated ability to work successfully with people of diverse backgrounds, cultures, lifestyles with cultural humility * Strong organizational, oral and written communication skills, and attention to detail. * Proficiency in word processing, Outlook, and other basic computer applications a plus. * Bi-lingual Spanish and/or lived experience of populations served preferred * Must have reliable transportation * Ability to work independently and as part of a team with a sense of a sense of purpose and humor. * Basic computer skills, including Microsoft Office and database management. * Responsibility * Maintain accurate records of activities and interventions * Attend meetings and trainings related to HIV/HCV/STI care and prevention * Provide sexual health education and drug use harm reduction in all encounters * Assist individuals is accessing and navigating the healthcare and housing systems * Assist in the development of health promotion activities for the program Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2 Conz Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $23.92/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20 Hours Job Summary This is a part-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their psychiatric care. We believe that CHWs have the skills and experience to understand what patients are going through and help them address the social and medical problems that lead to poor health. The goal of a community health worker is to assist the most high-risk patients with the tasks of getting psychiatric/medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the "real-life" issues that keep them from staying healthy. Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill. The CHW will work with patients receiving care at Brigham and Women's Hospital outpatient psychiatric clinic. CHWs are integrated into the outpatient psychiatric team, serving as a bridge between the team and patients in the community. As a CHW in our department, you will develop trusting working relationships with your patients and be supported by a psychiatric team that includes social workers, nurses and psychiatrists. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges. * Attend initial and continuing education training programs including self-directed reading and in-person and online learning. * Work with patient and interdisciplinary team to set goals for patient's care. * Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals. * Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity. * Make weekly follow-up calls to patients. * Motivate patients to meet their health goals. * Provide culturally sensitive services to patients from different cultures. * Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions. * Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). * Provide advocacy, patient education and support in accessing community-based and hospital-based programs. * Refer to internal or external care management services when other issues are identified (i.e., food insecurity, domestic violence, etc.) * Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team. * Document each patient encounter in detail. * Prepare reports and documents as needed or requested. * Attend a clinical team meeting with program supervisors. * Other duties as reasonably assigned. Qualifications QUALIFICATIONS: * Bachelor's degree preferred. * Spanish speaking preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: * Local community resident with good knowledge of the resources of the community. * Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required. * Demonstrated commitment to impacting the care of high risk patients. * Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health): * Outreach Methods and Strategies - Client and Community Assessment * Effective Communication * Culturally Based Communication and Care * Health Education for Behavioral Change * Support, Advocate and Coordinate Care for Clients * Apply Public Health Concepts and Approaches * Community Capacity Building * Writing and Technical Communication Skills * Special Topics in Community Health * Prior experience using motivational interviewing a plus but not required. * Excellent oral and written communication skills. * Ability to carry out written and oral instructions. * Ability to exercise judgment in the application of professional services. * Self-motivated. * Ability to work both independently and as a team member in multicultural settings. * Detail-oriented with the ability to multi-task. * Ability to plan and structure workday. * Comfortable with community visits and outreach. * Strong time management, organizational and planning skills. * Must have two references. * Must successfully pass a background check and pre-employment physical exam. * Must be willing to commit to the full time period of employment. * Proficient in all Microsoft Applications, including MS Word and Exel. * Able to perform computer data entry. * Able to navigate virtual care platforms, like Zoom and Doximity. Additional Job Details (if applicable) Remote Type Hybrid Work Location 221 Longwood Avenue Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Research Community Health Worker to deliver evidence-based interventions for multisite research study. Qualifications Research Community Health Worker (CHW): The Disparities Research Unit at Massachusetts General Hospital is seeking Bilingual Spanish Research Community Health Workers to be trained to offer interventions through clinical sites in socially vulnerable communities. Interventions will focus on mental health, obesity/weight management, and cancer screening and are part of a large, multisite grant. CHWs will receive formal training in their intervention of focus. They will conduct group and/or individual sessions with enrolled patients, maintain post-session notes, and conduct careful tracking of intervention sessions. Sessions may be held by zoom or in person, and will be audio recorded for quality control. CHWs will take part in weekly supervision with licensed providers to receive input and coaching support. Community Health Workers may also be trained to conduct outreach to potential participants, and to invite them to be screened to take part. Role can be part or full time, depending on candidates and areas of intervention focus. Community Health Worker candidates should enjoy interacting with patients, be empathetic and proactive, and be comfortable in a fast-paced environment working with patients across several sites. CHWs will travel to participating clinics sites (travel compensation available). Bilingual in Spanish. This role will start in January 2026 and is PART-TIME. Additional Job Details (if applicable) Remote Type Hybrid Work Location 50 Staniford Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/Overview: A Community Health Worker (CHW) is a trusted member of the community who helps patients' better access and coordinate their health care. CHWs have the skills and experience to understand what patients are going through and help them get through difficult times. CHWs are people who come from the communities they serve. CHWs act as caring neighbors to help patients address the social and medical problems that lead to poor health. This position will support a new pilot program between Mass General Brigham and Walgreens Pharmacy. The MGB-Walgreens partnership aims to provide access to care in the community in which the patient resides, regardless of PCP system affiliation and/or insurance status. The partnership includes three clinical care locations within three (3) Walgreens sites; Lynn, Revere, and Roxbury. Our goal is to bridge care between those in the community and the PCP office for those who have encountered problems with access, for whatever reason. The three (3) clinic locations will be staffed with a provider (Nurse Practitioner/Resident/Doctor), Walgreens Pharmacist, and a community health worker. This team can help to address all aspects of a community member's care. Bulfinch Temporary Service, an affiliate of Mass General Brigham, is committed to supporting patient care, research, instructing, and service to the community. We place extraordinary value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Qualifications Principal Duties and Responsibilities: Patient Engagement and Assessment * Provide community health work services including access to benefits and appropriate programs for patients in need. * Support community resource finding related to SDOH needs, including food, housing, transportation, and other areas as needed. * Work with patients and providers to set goals for patient care and motivate patients to meet their health goals. * Work with the patient to identify and help to address barriers to care. * Provide culturally sensitive services to patients from different cultures. * Help the patient to put systems in place in their environment to assist with the management of their care. On-Site Operations * Spread awareness and offerings to prospective and current patients of MGB by engaging with the community in a retail setting. * Coordinate with the provider and Walgreens staff to set up equipment and materials at the start of clinic hours and to close out each shift. * Troubleshoot operations and equipment with Walgreens staff when necessary. * Adapt to changes in store layout and/or clinic structure and maintain quality of care. * Communicate with the Operations Manager and/or Medical Director when stock is low for materials and equipment. * Provide feedback and offer solutions to operational workflow issues as arise. * Be nimble and flexible to navigate isolated circumstances. Must be able to deal with ambiguity. System Navigation, Health Coaching and Care Coordination * Help to address any logistic barriers, scheduling complications, childcare needs, etc., that would prevent a patient from returning to the clinic for follow-up care. * Assist patients in organizing their records, making follow-up appointments, and filling their prescriptions. * Help patients develop their plans for getting to various appointments for screening and diagnostic tests, and treatment services. * Provide education on specialty, imaging, or other appointments when needed for added support and advocacy. * Follow up on key aspects of the patient's care to assess the in-home barriers to compliance and engage patients in addressing their barriers. Collaboration and Documentation * Maintain regular communication with the patient's providers through clinical messages in the electronic health record, emails, phone calls, and case review meetings. * Document each patient encounter in detail. Track benchmarks of progress in care - including short-term goal completion along the way. * Work with providers to reinforce health education messages - the importance of follow-up care, medication adherence, routines of self-care, etc. * Refer to internal or external care management services when other issues are identified (i.e. food insecurity, domestic violence, etc.) * Help patients fill out applications for community services such as Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). * Provide advocacy, patient education, and support in accessing community-based and hospital-based programs. * Enter notes of intervention into the appropriate electronic health record. * Work with medical interpreters to reach patients of other languages. * Produce mid-year and end-of-the-year reports on program activities compiling data from databases and writing up case examples. Additional Job Details (if applicable) Qualifications: * Preferred: prior experience as a community health worker, health coach, or outreach worker desired * Required: High School Diploma or GED * Candidate must be a local community resident with good knowledge of the resources available within the community * A combination of education and experience may be substituted for requirements Skills/Abilities/Competencies: * Ability to perform client and community assessments; including, but not limited to: Social Determinants of Health screenings. * Effective verbal, written, and technical communication skills. Ability to apply culturally based communication and care. * Ability to carry out written and oral instructions. * Ability to exercise appropriate judgement in the application of professional services. * Ability to provide support, advocate for and coordinate care for clients. * Ability to apply Public Health concepts and approaches. * Self-motivated and possesses the ability to work both independently and as a team member in multicultural settings. * Solid knowledge of the core competencies for SHWs, as identified by the Massachusetts Department of Public Health * Knowledge of outreach methods and strategies * Knowledge of special topics in community health Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. * Participate in weekly BH pediatric triage meeting to review referred patients needing in-home therapy services. Remain familiar with family and IHT programs to complete referral paperwork and navigate referred family's transition to IHT * Participate in monthly community Systems of Care Meeting and other care collaboration meetings team recommends the CHW attend * Utilize IRIS referral system to routinely document local referrals and patient participation in other agencies * Stay current with local updates in community programs and newly established local resources Three days in-person and two days remote. Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions * Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes * Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions * Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs * Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services * Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals * Develop and implement health promotion programs and activities to address community health needs * Collect data and maintain accurate records of patient interactions and outcomes * Attend meetings and trainings related to community health promotion and education Qualifications Education Bachelor's Degree preferred High School or GED Required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred Experience experience in community health outreach, health education, or related field 2-3 years required Knowledge, Skills and Abilities * Demonstrated ability to work effectively and provide advocacy for all populations and communities. * Strong communication and interpersonal skills, with the ability to interact effectively with various populations. * Ability to work independently and as part of a team. * Basic computer skills, including Microsoft Office and database management. * Bilingual skills preferred. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) * Remote Type Hybrid Work Location 151 Everett Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

As a member of an innovative care team, the Community Wellness Advocate - Child and Family Advocacy, works collaboratively to identify and address barriers to health and wellness and contributes to care delivery models using a strengths-based approach. The role is embedded within Child Protection Team, within the Department of Pediatrics, Division of Developmental and Behavioral Pediatrics. The long-term focus of the CWA role is to promote family wellbeing and preservation, reduce risk factors and increase protective factors for child safety, address care gaps for child in DCF custody and increase family engagement in medical and other multi-disciplinary services at Boston Medical Center and beyond. As a member of an innovation team, this role is tasked with testing new and novel care delivery approaches, the specific activities of the CWA may evolve over time as new initiatives are implemented. ESSENTIAL RESPONSIBILITIES / DUTIES: * Functions a key member of an inter-disciplinary team (social workers, and physicians) providing clinical services to children who are at risk for and who have experienced abuse or neglect. * Serves as a point of contact for pediatric ambulatory patients entering the custody of the Department of Children and Families and ensure valid court paperwork is obtained, demographic and insurance information is accurate, and work to expedite appointment scheduling of DCF 7-Day (Screening) and DCF 30-Day (Comprehensive) visits with the multidisciplinary care team. * Triage referral work queues for Child Protection Team by reviewing medical charts and discussing referrals with clinicians (MD & SW). * Verify and updates patient demographic and insurance information and ensures that legal paperwork documenting custody is on file when scheduling any visits * Ensure thorough and high-quality referrals are received and timely scheduling of appointments by identifying additional paperwork needed and recommending additional/alternative referrals/services for families if they are not clinically appropriate for Child Protection Team. * Conducting initial calls with caregivers and outline details of what will happen when seen by the Child Protection Team to prepare families for their appointment. * Proactively contacts patients' families for whom DCF has requested a medical update and who are identified to be behind on care and/or have open referrals. Identify and resolve potential barriers for appointment completion and expedite appointment scheduling. * Fields administrative/operational requests from clinicians and staff regarding referrals. * Support referral pathways and communication with referring health care centers and associated hospitals to promote high quality referrals, improve access to services for referred patients and promote patient wrap-around care. Clinical Care Coordination Responsibilities * Engages families in-person and via telehealth to provide caregiver coaching and support, including outreach to and engagement with families to define individual goals, promote healthy development, child safety and access to care and services. * Teaches caregivers key educational and developmental messages using a variety of culturally, linguistically and educationally appropriate strategies, in a variety of settings. * Documenting patient communications in the electronic medical record in a timely and comprehensive manner. * Coordinate and participate in multidisciplinary team meetings and liaises with The Department of Children and Families, community-based multidisciplinary teams, including Child Advocacy Centers, across Massachusetts, other state and city agencies, and Child Protection Teams from other hospitals in the Commonwealth. * Providing direct support to caregivers who are navigating DCF involvement, through provision of individualized and tailored resources, referrals to community-based programs, and connection to ongoing care. Areas of support may encompass concrete supports healthcare support services, behavioral health, financial mobility coaching, school-based interventions, early-intervention, child-care, legal resources, domestic violence resources, social isolation and any other appropriate community resources. * Uses appropriate screeners (e.g., PHQ9, SEEK, Pediatric Symptom Checklist, SWYC) to identify social determinants of health (SDOH), developmental and behavioral health needs. * Develops and provides resources for families on services/supports to promote healthy and safety relationships, navigate parenting stressors and mental health and support developmental and emotional health. * Supporting children, families, caregivers and clinicians during Child Protection Team appointments and providing support between appointments. * Utilizing exceptional problem-solving skills to assist families in overcoming barriers related to the patient's service needs, and trouble-shooting challenges that may arise. * Discussing resources/supports with families by meeting them where they are, being empathetic to their concerns and addressing all questions. * Develops and maintains strong relationships with the stakeholders and community resources for families who are at risk for and who have experienced child maltreatment, including state and clinical agencies, community-based programs and Child Advocacy Center and act as a liaison between the agency, family and clinicians. * Participating in the case review with the interdisciplinary care team to provide a comprehensive approach to care for the patients and their families. * Providing excellent communication with health care clinicians, ancillary support staff and related service professionals to see that care needs are coordinated and addressed in a timely manner. * Escalates complex or urgent issues to clinical staff and supervisor in a timely and effective manner, ensuring that concerns are addressed promptly and appropriate support is provided to resolve challenges, while maintaining clear communication and following protocols. Educational Programming Support * Managing and updating a resource database for providers to access that covers topics related to assessing and responding to concerns for child maltreatment. * Managing intranet updates of Child Protection Team Rounds announcements and program materials. * Assist in organizing monthly Child Protection Team Rounds including identifying presenters, supporting the submission of CME applications and logistics, and interfacing with vendors. * Responding to requests from internal BMC departments, community health centers and associated hospitals for training and education on child maltreatment. * Participating with other staff in activities that include community outreach, presentations to community organizations, development of materials, and phone calls. Job Requirements REQUIRED EDUCATION AND EXPERIENCE: Bachelors' degree required, preferably in Public Health, Health Policy, Health Services, psychology, social work, or related field. PREFERRED EDUCATION AND EXPERIENCE 2-5 years of prior healthcare, child welfare, public health, mental health, or community-based programmatic experience preferred with two years of experience working with a health care or community based program serving the needs of children and families CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED N/A CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED (If none, please enter "N/A"): Certified Community Health Worker, LSW or equivalent preferred KNOWLEDGE, SKILLS & ABILITIES (KSAs): * Knowledge of healthcare system and social service landscape, specifically community resources and agencies relative to children and families. * Outstanding interpersonal skills of foremost importance to interact with families and patients. * Cultural sensitivity and comfort with a wide range of social, racial and ethnic populations. * Understanding of how language, culture and socioeconomic circumstances affect health * Ability and willingness to give and accept team feedback; ability to communicate effectively orally and in writing. * Bilingual, preferably in English and either Spanish or Haitian Creole Compensation Range: $23.80- $34.38 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Boston Medical Center Health System (BMCHS) is a leading academic medical center with a deep commitment to health equity and a proud history of serving all who come to us for care. BMC provides high-quality healthcare and support, extending beyond our physical campus into our vibrant and diverse communities. As a core member of the Boston Medical Center Health System, BMC is advancing medicine and training the next generation of healthcare providers and researchers. In 2021 BMC launched the "Health Equity Accelerator" with the purpose of 'transforming healthcare to deliver health justice and well-being'. The Accelerator, in partnership with Population Health, is developing an innovative multi-disciplinary approach that combines clinical operations, community engagement, health-related social needs programs, and research assets to address racial health inequities. The Community Wellness Advocate (CWA) is a trusted member of the community who helps promote and maintain stable health and wellness for patients and families through connections to program and community-based services. The CWA will serve as the patient's guide throughout the program and is responsible for supporting patients in the management of their conditions (hypertension, diabetes, and obesity). This role will perform direct outreach to patients, families, and/or caregivers to provide culturally appropriate follow-up. CWAs will also partner with patients to identify and address any barriers or challenges that may prevent access to care and connect them with the appropriate care team members. A critical role of the CWA is to act as the liaison between the patient and the program care team. As the liaison, the CWA will help to distill medical information delivered from care team members down into digestible "plain language" to assist the patient in managing their condition. To manage this effectively, the CWA will need to build relationships with care team members to support patients' health goals and priorities. The CWA will partner with the Community Health Equity Manager in identifying and developing programming to offer patients throughout the program around economic mobility and nutrition security. The CWA will play a critical part in population health management and patient navigation, contributing to the overall effectiveness of our program. This role requires strong communication skills, emotional intelligence, and a commitment to advancing health equity. Position: Clinical Community Wellness Advocate Department: PHS Community Health Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Care coordination and case management * Manage a panel of patients engaged in various stages of the program * Assesses patients social, financial and family resources and connects patients to available program and community resources in partnership with the other program team members * Uses standardized questionnaires including (e.g., THRIVE and PAID-5) to identify social determinants of health (SDOH) and diabetes, hypertension, and obesity related distress * Schedules and completes community-based visits (e.g., homes, community organizations, community spaces) * Teaches key educational messages using a variety of culturally, linguistically and educationally appropriate strategies in a variety of settings * Work with patients and program care team to set goals for the patient's care and provide guidance to the patient to achieve those goals * Presents patient cases during team huddles succinctly and logically * Facilitates the flow of information between patient, provider and other program team members and distills medical information down into "digestible plain language" * Attends trainings and professional development opportunities to maintain knowledge of chronic disease management and available resources Patient navigation * Serves as a central contact for patients navigating diabetes, hypertension, and obesity care in the program as part of the multidisciplinary care team * Schedules appointments for patients, ensuring that they receive timely reminders and follow-up care * Leverages Motivational Interviewing technics or similar tools to engage patients and provides emotional support to patients and their families throughout the program * Verifies and updates patient insurance information when scheduling any visits * Proactively contacts patients to resolve and follow-up on potential barriers for appointment completion * Provides general clerical support including filing, making appointments, photocopying, faxing, preparing and sending mail, making reminder phone calls, and maintaining contacts database * Facilitates distribution of patient's remote monitoring devices * Ensures patient's remote monitoring data is flowing into the EMR and troubleshooting any issues that arise * Provides and receives constructive feedback from team members and patients Documentation and database management * Documents patient communication in the Electronic Medical Record (EMR) using encounter notes, inbasket messages and MyChart * Develops and documents barriers to care and plans for resource connections * Documents assessments and key patient updates in EPIC system * Clearly document all activities in the patient's record and care management system * Presents patient cases during team huddles succinctly and logically * Attends regularly scheduled supervision and other program assigned meetings * Maintains database of community-based resources in partnership with other program staff Community programming and support * Attends group programming to build relationships with program patients and identify areas for support * Participates with other staff in activities that include community outreach, presentations to community organizations, development of materials, and phone calls * Partner with the Community Health Equity Manager to identify and develop community-based programming around economic mobility and nutrition security * Reinforces educational messages regarding condition self-management by linking patients with support community-based services and programs * Provides advocacy, patient education, and successful warm hand-offs in accessing community-based programs and coordinates long-term support beyond the program * Develops and maintains strong relationships with the community and community resources to ensure patient access * Assists with facilitation of community and patient listening sessions * Contributes to the development of new ideas that impact the program General Duties and Standards * Adapts to changes with departmental needs including but not limited to offering assistance to other team members, floating, adjusting assignments, etc. * Conforms to hospital standards of performance and conduct, including those pertaining to patient rights and HIPAA and privacy rules, so that the best possible customer service and patient care may be provided * Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals * Follows established hospital infection control and safety procedures * Performs other duties as assigned to support overall program priorities Clinical responsibilities * Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens. * Receives and prepares laboratory specimens prior to laboratory analysis and testing, including study specimens, random and 24 hour urines, and send-out specimens. * Positively identifies all patients according to laboratory policies and procedures. Verifies identification of specimens and labels specimens according to laboratory policies and procedures. * Centrifuges and aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures. * Completes all laboratory and hospital safety, compliance, and competency training as assigned. Follows established hospital infection control and safety procedures. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required) JOB REQUIREMENTS EDUCATION: * HS Diploma with community experiences required and minimum of 2 years prior in healthcare, public health, or community-based experience preferably working with adults. * Or equivalent combination of education and experience. * Bachelor's degree in a relevant field (social work, public health, etc.) preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Phlebotomy certification or phlebotomy training program that meets the qualifications allowing blood draw in Massachusetts. KNOWLEDGE AND SKILLS: * Multilingual skills in languages appropriate to the patient populations served by the medical center preferred (Spanish or Haitian Creole). * Familiar with Mattapan community and surrounding zip codes. * Strong interest in social determinants of health and advancing racial health equity. * Outstanding interpersonal skills to interact with families and patients. * Basic knowledge of the healthcare system. * Interest in community health and outreach. * Exceptional organizational skills: ability to multi-task and work independently as well as part of a team * Understanding of how language, culture, and socioeconomic circumstances affect health. * Knowledge of software applications such as Microsoft Office, and electronic medical record systems * Ability to build and manage relationships in a highly complex and changing environment * Demonstrated ability to handle stressful situations in a calm and professional manner * Effective verbal and written communication skills appropriate to the patient populations served. * Physical ability to meet the core job responsibilities in accordance with practice setting demands. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

A Community Wellness Advocate (CWA) is a trusted member of the community who helps high risk patients maintain stable health and wellness along a continuum, through integrating and connecting hospital, home-based, and community-based services. CWAs are responsible for providing advocacy and case management services; developing an interdisciplinary care plan based on identified patient needs; facilitating access to social service resources and other internal and external resources; monitoring the patient's progress; and problem-solving with patients to both accelerate and enhance access to concrete supports. CWAs provide in-home or community-based one-on-one, family, and/or interdisciplinary group support to high risk care patients and collaborates with the Patient Care Manager, PCP, and other members of the care team to conduct needs assessments to identify and respond to barriers to the patient's health and wellness. Position: Community Wellness Advocate Department: Pop-Health Care Management Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: * Initiates face to face contact with eligible patients to describe role, explain participation benefits and begin screening process. * Schedules and completes initial hospital, clinic, or community-based (homes, shelters, housing agencies, substance use treatment programs, etc.) visit screening, care plan, and follow up visits and phone calls for enrolled patients within specified timeframes. * Teaches key educational messages using a variety of culturally, linguistically and educationally appropriate strategies, in a variety of settings. * Clearly documents all activities in the patient's record and care management system. * Participates with other staff in activities that include community outreach, presentations to community organizations, development of materials, and phone calls. * Works with patients and providers to set goals for patient's care and provides guidance for patient to achieve those goals. * Reinforces educational messages regarding disease self-management by linking clients with supportive community services and programs. * Presents patients at case review meetings succinctly and logically. * Consults with Patient Care Manager, primary clinical staff, behavioral health teams and / or PCP regarding complex patient situations, demonstrating an understanding of how to solicit and incorporate provider feedback in order to continuously develop the most optimal plan for care. * Demonstrates the ability to function within an inter-disciplinary team (nurse care coordinators, social workers, behavioral health clinicians, physicians, resource specialists, clinical support staff, etc.), connecting the patient with resources as needed. * Records and monitors the participants' progress toward goals within specific timeframes. * Documents assessments and key patient updates in Epic system; documents relevant day-to-day activities and patient data. * Prepares reports and documents as needed or requested. * Assists patients with organizing their records, making follow-up appointments, attending follow-up appointments, and filling their prescriptions. * Helps patients fill out applications, for example for Medical Assistance, Housing, and SNAP (Supplemental Nutrition Assistance Program). * Provides advocacy, patient education and successful warm hand offs in accessing community-based and hospital-based programs. * Assists patient in addressing and overcoming barriers with a range of concrete supports, including but not limited to: healthcare support services, behavioral health, financial assistance, child-care and caregiver support, housing, support with utility bills, food, financial entitlements, clothing, transportation, food pantries, violence prevention, social isolation and any other appropriate community resources. Coordinates with community-based long-term services and supports. * Provide intensive home and community-based outreach, motivational interviewing and goal setting, resource connection and accompaniment to medical appointments as needed to help patients appropriately utilize healthcare. * CWAs may visit patients in hospital and ER settings to facilitate with transitions of care. * Establishes culturally appropriate and trusting relationships with patients and their families. * Participates in all training activities as designated by Community Wellness Manager (CWM) and the Nurse Practitioner. * Attends regularly scheduled supervision and other program assigned meetings. * Develops and maintains strong relationships with the community and community resources to ensure patient access. NOTE: The CWA will not provide hands on care or other services noted as home health services, including but not limited to: performance assessments, provision of care, treatment, or counseling; and/or monitoring of patient's health status. JOB REQUIREMENTS EDUCATION: * HS Diploma with community experiences or Bachelor's degree * Driver's license required EXPERIENCE: * Minimum of 2 years prior healthcare, public health, or community-based experience in community setting. KNOWLEDGE AND SKILLS: * Basic knowledge of healthcare system. * Outstanding interpersonal skills of foremost importance to interact with families and patients. * Interest in community health and outreach. * Exceptional organizational skills; ability to multi-task and work independently and as part of a team. * Demonstrated oral and written English communication skills. * Fluency in Haitian Creole or Spanish preferable. * Understanding of how language, culture and socioeconomic circumstances affect health. * Desire to work with diverse, multi-cultural and multi-lingual populations. * Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers. Proficiency with data entry and data tracking. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

We are seeking a Behavioral Health Counselor to join our Community Based Acute Treatment Program (CBAT) in Waltham. Key Responsibilities * Monitors and maintains safety of patients in accordance with established procedures and protocols. * Maintains a physically safe environment. Checks and screens items brought into unit. Assists Registered Nurse to structure and modulate the level of stimulation in the unit. Conducts patient and environmental checks and identifies risk. Reports identified risk to Registered Nurse. * Supports and assists patients with routine activities such as bathing, dressing, and eating. * Identifies and reports changes in behavior that represent unsafe situations. Respectful re-direction of unsafe behavior and limit setting as needed. * Provides skilled therapeutic care, incorporating and applying established behavior management protocols as needed to meet treatment goals and objectives. * Assists in arranging and conducting group programs and activities. * Develops and maintains supportive relationships with patients and families. Identifies specific needs of patients and families and incorporates into patient care as appropriate. * May collect, measure and record basic patient data, such as vital signs, intake, and output, and obtains specimens according to established procedures and schedules. * Records medical data and care provided in patient medical record in accordance with established documentation standards. * Serves as member of multidisciplinary team for assigned patients. * Assists in planning and implementing individual treatment plans and communicates patient status, observations, and recommendations. * Participates in patient care rounds and team meetings. * Develops and maintains knowledge of current occupational practices and techniques through participation in professional organizations, attendance at workshops, in-service sessions, and other continuing education programs. * 8-hour shifts, day/evening rotation, occasional nights, every other weekend and rotating holidays Minimum Qualifications Education: * High School Diploma/GED required. Associate's Degree preferred. Experience: * Basic Life Support (BLS) at start date. * De-escalation training (Crisis Prevention Institute, or other equivalent training). * Welle De-escalation training within one month of hire for new hires at this level. * Practical experience in a behavioral health or educational setting required. * Practical experience in a Pediatric behavioral health or educational setting preferred. * Internal: 1-2 Years of experience as a Behavioral Health Tech at BCH. * External: 1-2 Years of experience as a Behavioral Health, Mental Health Counselor or similar role in a similar setting. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Through the creation of the Innovation and Digital Health Accelerator, Boston Children's reinforces a commitment to, and investment in pediatric innovation. We are combining our data, clinical expertise, and healthcare technology development experience, with leading worldwide industry partners - including start-ups - to transform health care. We work to surface, support and accelerate Boston Children's innovations for the purpose of improving pediatric care Until Every Child is Well. Today, there is a new level of investment and urgency behind accelerating innovations and expanding our reach globally. Read more about our Digital Health, Accelerator and Healthmap sub-teams within IDHA. The mission of Global.health (G.h) is to enable the rapid sharing of trusted and open public health data to advance the response to infectious diseases around the world. We believe in equitable health research that serves committees of all backgrounds and means, regardless of geography, organizational affiliation, technical aptitude, or financial resources. Our goal is to cultivate a global community invested in improving health outcomes for all through open and secure data sharing built on accessible, sustainable technology. We're looking for an intern to join the Global.health team within the Innovation and Digital Health Accelerator (IDHA) at Boston Children's Hospital. This will be a hybrid position, with the expectation that interns are onsite most Tuesdays. Tentative program dates are February 2 - December 3, 2026. Key Responsibilities: * The Global.health Curation Team works closely with project managers, who set the scope, scale, and timeline of outbreak response * Curators compile epidemiological outbreak data from openly-accessible sources to create a standardized line-list dataset; curators may also integrate other data types including, animal outbreak data, genomic data, wastewater data, climate data, and response. * Curators contribute to a sourcing strategy to find trusted media sources and identify, vet, and log relevant outbreak information. * Curators consistently apply methods and best practices to ensure high-quality data. * Curators contribute to project status updates with G.h partner organizations and our community through newsletters and other written and oral communications. * Provide occasional ad hoc support to other IDHA projects, as needed. Minimum Qualifications Education: * Currently enrolled in an undergraduate or graduate program in epidemiology, statistics, public health or related field. Experience: * Familiarity in epidemiology, data entry, and analysis. * Technical proficiency in MS Office required; familiarity with Google Drive, Slack, Github preferred. * Critical and logical thinker with strong problem-solving skills. * Excellent verbal and written communication skills. * Strong attention to detail. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

* One time Sign on Bonus of $8,500.00 Schedule: 2pm-10:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: * Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. * Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. * Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. * Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. * Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). * Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. * Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. * Cleans and processes equipment per manufacturer's instructions and safety protocols. * Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. * Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: * High School Diploma/GED required * Associate's Degree Preferred * Required Area of Study in Sterile Processing * Preferred Area of Study in Sterile Processing and Surgical Technology Experience: * 3 years of SPD experience required * 5 years of SPD experience preferred Licensure/ Certifications: * SPD Tech certification through a nationally recognized accreditation association required. * SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

One Time Sign on Bonus of $8,500.00 Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: * Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. * Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. * Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. * Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. * Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). * Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. * Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. * Cleans and processes equipment per manufacturer's instructions and safety protocols. * Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. * Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: * High School Diploma/GED required * Associate's Degree Preferred * Required Area of Study in Sterile Processing * Preferred Area of Study in Sterile Processing and Surgical Technology Experience: * 3 years of SPD experience required * 5 years of SPD experience preferred Licensure/ Certifications: * SPD Tech certification through a nationally recognized accreditation association required. * SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.