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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Cambridge, MA | $40,888 | $19.66 |
| 2 | Princeton, NJ | $38,642 | $18.58 |
| 3 | San Diego, CA | $38,610 | $18.56 |
| 4 | Greenbelt, MD | $36,595 | $17.59 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $106,900 | $51 | - |
| 2 | Customer Account Executive | $98,260 | $47 | - |
| 3 | Customer Retention Representative | $89,197 | $43 | - |
| 4 | Customer Care Executive | $86,029 | $41 | - |
| 5 | Customer Support Executive | $84,468 | $41 | - |
| 6 | Outbound Sales Representative | $83,022 | $40 | - |
| 7 | Field Representative | $81,510 | $39 | - |
| 8 | Customer Relationship Specialist | $81,361 | $39 | - |
| 9 | Telesales Representative | $81,351 | $39 | - |
| 10 | Service Operator | $79,297 | $38 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Stanford University | $40,750 | $20 | - |
| 2 | Columbia University in the City of New York | $40,251 | $19 | 2 |
| 3 | The Rockefeller University | $38,710 | $19 | - |
| 4 | Brandeis University | $38,579 | $19 | - |
| 5 | The University of Chicago | $37,521 | $18 | 7 |
| 6 | Baylor College of Medicine | $37,314 | $18 | - |
| 7 | Princeton University | $37,110 | $18 | - |
| 8 | University of Massachusetts Medical School | $36,095 | $17 | - |
| 9 | Yale University | $33,789 | $16 | 1 |
| 10 | Cornell University | $33,602 | $16 | 2 |
| 11 | The Research Foundation for SUNY | $33,563 | $16 | - |
| 12 | Partnership Community Health Center | $33,555 | $16 | - |
| 13 | Harvard University | $33,506 | $16 | - |
| 14 | Jefferson Community Health Care Centers | $32,685 | $16 | 1 |
| 15 | University of Louisville | $32,450 | $16 | 5 |
| 16 | Tufts University | $32,303 | $16 | - |
| 17 | CCCHC | $32,147 | $15 | 1 |
| 18 | Illinois Institute of Technology | $32,129 | $15 | - |
| 19 | University of Vermont | $31,021 | $15 | 2 |
| 20 | Mississippi State University | $27,442 | $13 | 4 |