MassMutual jobs in Phoenix, AZ - 341 jobs

Founded in 1851, MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyowners. The company has a long history of financial strength and strong performance, and although dividends are not guaranteed, MassMutual has paid dividends to eligible participating policyowners consistently since the 1860s. With whole life insurance as its foundation, MassMutual provides products to help meet the financial needs of clients, such as life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, and annuities. In addition, the company's strong and growing network of financial professionals helps clients make good financial decisions for the long-term. MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliated companies and sales representatives. MassMutual is headquartered in Springfield, Massachusetts and its major affiliates include: Babson Capital Management LLC; Baring Asset Management Limited; Cornerstone Real Estate Advisers LLC; The First Mercantile Trust Company; MassMutual International LLC; MML Investors Services, LLC, Member FINRA and SIPC; OppenheimerFunds, Inc.; and The MassMutual Trust Company, FSB. Have you ever considered a career where you can help others prepare for life's unexpected moments? One that helps clients reach their financial goals so their children will be able to attend college; mortgage and medical expenses will be paid; and their retirement dreams are possible. Whether you're thinking about a career change or looking to expand your practice, we offer start-up support and resources and a complete, diversified portfolio of products to help you make the transition. As a Financial Services Professional, you will have the opportunity to help yourself as you help others with rewarding long-term client relationships, career independence and unlimited income potential. Job Description As a Financial Services Professional with MassMutual Arizona, you'll be part of an entrepreneurial system with access to a broad portfolio of innovative products, powerful sales tools, and a large resource network so you can focus on activities that get results. If you aspire to lead and qualify for our Managing Associate Program, we can help you sample the agency leadership role. Upon successful completion, you can be appointed to a Sales Manager Position. Responsibilities include prospecting for clients on a referral basis within clearly defined markets, developing and maintaining long-term relationships with clients, and providing financial solutions for clients through fact gathering and needs analyses. Qualifications *Strong interpersonal skills and customer service focus *Market development and networking abilities *Presentation and organization skills *Strong work ethic and integrity *Pattern of professional success *BA, BS, and/or graduate degree or equivalent work experience required Additional Information CHARACTERISTICS WE LOOK FOR We are consistently looking for the best and brightest talent to join our firm which means we are looking for the individual who: • Conducts business with integrity • Has a high energy level, is confident and competitive • Is likeable, favorably known, and established in the area • Listens well and communicates with excellence • Is self-motivated, disciplined, and shows initiative • Has a strong professional background and business maturity • Has a strong desire to build their own business • Has the ability to prospect • Maintains a positive outlook on the future • Takes 100% responsibility for their actions • Passionate

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Executive Assistant** Global Financial Crimes Compliance (GFCC) is an organization within Global Risk & Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company's enterprise-wide GFCC control framework. The Executive Assistant will provide administrative support to VPs in GFCC. This position plays a critical role in supporting leaders managing various administrative tasks and ensuring the efficient operation of the department. GFCC is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week. **Key Responsibilities** + Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting logistics. + Managing domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas. + Preparing, reviewing, and processing expense reports, in line with company T&E policy. + Supporting team administration including on-boarding for new hires, updating distribution lists, setting up group-wide team meetings. + Managing e-mails and correspondence in a timely manner. + Assisting with timekeeping and payroll duties. + Ordering workstations, devices and accessories as needed by the team. + Processing invoices and requisitions. + Assisting in the management and coordination of compliance-related projects and initiatives. + Proactively identify and resolve administrative issues and challenges. **Minimum Qualifications** ** ** + Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills. + A keen attention to detail and a sense of urgency in execution and follow-up. + Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction. + A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality. + Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable. + Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook. + Knowledge of MyInfo, Concur Expense & Travel, Ariba Buyer, SharePoint, WebEx, Slack. + Excellent written and verbal communication skills. + Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader's organization to run efficiently. + Exudes professional maturity. + Bachelor's degree preferred. **Qualifications** Salary Range: $31.49 to $49.28 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Administration **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25022898

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes. The Termination of Accounts (TA) team is responsible for evaluating customer relationships for termination and/or prevention of future accounts, due to money laundering, reputational risk, and/or other relevant factors. **Job Responsibilities:** + The TA Analyst will be responsible for analyzing referrals to the TA team related to instances of potential money laundering activity and/or suspicious financial activity across multiple jurisdictions and countries, utilizing a wide variety of research and analytical tools. + Conduct time-sensitive and thorough account reviews to make recommendations regarding account terminations and the prohibition of customers from establishing new American Express relationships + Build strong relationships with strategic partners, internal GFCC colleagues and TA team members to ensure effective coordination of significant case reviews and TA reviews + Produce well-written reports detailing and analyzing potentially suspicious activity and, when appropriate, collaborate with GFCC leadership on account termination decisions + Demonstrate excellent verbal and written communication skills; a keen attention to detail in writing and analysis; proven analytical and problem-solving skills; and an ability to manage multiple varied projects simultaneously **Minimum Qualifications:** + Minimum of two years of professional experience in the legal, audit, investigations, compliance, or financial services, with demonstrated responsibility in research, analysis, or risk related work. + Proficiency in Microsoft Excel, Microsoft Word, and internet-based research + Strong written and verbal communication skills, with proven ability to analyze and present complex information clearly + Strong analytical skillset with keen attention to detail while handling confidential and complex work. + Proven ability to manage multiple priorities, meet tight deadlines, and collaborate effectively in a team-oriented environment. **Preferred Qualifications:** + Bachelor's degree in a relevant field such as a Criminal Justice, Finance, Accounting, Statistics, Journalism, or a related discipline. + Detailed knowledge and understanding of American Express SAR filing requirements and AML investigations + Flexibility and adaptability in navigating evolving regulations and compliance requirements + Certified Anti-Money Laundering Specialist (CAMS) or similar industry recognized credentials **Qualifications** Salary Range: $65,500.00 to $102,500.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 26000674

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? American Express's Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU Investigations-related Procedures and Training Material (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU training efforts; aligning with the GFCSU/USIU and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program. How will you make an impact in this role? This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts. The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes. Responsibilities: Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed; Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings; Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics Partnering with global investigations teams on areas of training and alignment need; Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies; Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives. Minimum Qualifications: Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis 2+ years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes. Knowledge of criminal typologies associated with financial products and services Experience supporting and responding to external regulatory reviews and internal governance reviews Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities Ability to influence, gain support, and resolve conflict Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint Preferred Qualifications: Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance 6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members Familiarity with large sets of financial data and experience developing reports and outlining data requirements A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player CAMS certified or equivalent preferred Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express's Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes. Job Responsibilities: Conduct time-sensitive, meticulous initial investigations, analyzing each instance of potential money laundering activity and/or suspicious financial activity across multiple jurisdictions and countries, utilizing a wide variety of research and analytical tools. Produce well-written reports detailing and analyzing potentially suspicious activity for review by a secondary reviewer. Build strong relationships with strategic partners across the unit to ensure effective coordination of significant investigations. Demonstrate a keen attention to detail in investigation, analysis, and writing. Collaborate proactively with colleagues in a hybrid work environment to work through investigative roadblocks. Support coaching colleagues through peer reviews and quality evaluations of casework as appropriate based on individual capabilities and expertise. Minimum Qualifications: A minimum of two years of experience in the legal field, audit, investigations or in the broader financial industry or Bachelor's degree in one of the following fields of study: Justice Studies, English, Journalism, Finance, Accounting, Statistics, or other fields involving intensive research, writing, or data analysis Proven ability to analyze large amounts of data from various sources and make logical and well-supported decisions to report critical information Strong oral communication skills and ability to produce written summaries which clearly consolidate recommendations and conclusions High level of professionalism, self-motivation and sense of urgency Proficient in Microsoft Excel and Microsoft Word, with demonstrated ability to learn new technologies quickly Demonstrated ability to work with leaders, team members, and strategic partners at all levels and across functional lines Ability to handle sensitive information in a confidential and professional manner Preferred Qualifications: A minimum of two years of experience in Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) compliance or law enforcement Proficiency in researching information for business related purposes. Knowledge of American Express products and systems Strong knowledge of banking industry and related regulations and laws Ability to leverage data to make effective business decisions Experience delivering effective feedback to support process improvement(s) and/or enhanced proficiency CAMS and/or CFE certification is preferred Compliance Language Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations. Investor Advice Solutions consists of Schwab Wealth Advisory, Centralized Service & Operations and Wealth Strategies Consulting Group. Schwab Wealth Advisory is a premier, fee based and non-discretionary investment advisory solution providing clients with a personal relationship, specialized service and ongoing advice built on Schwab's approach to investing. The Centralized Service & Operations group supports Fixed Income and Schwab Wealth Advisory clients as the client facing phone teams. The Wealth Strategies Consulting Group addresses complex wealth management needs of clients through our Planning and Wealth Strategy teams. Additionally, they provide specialized products to meet income generation, risk mitigation, and liquidity needs. Our opportunity: Deliver comprehensive financial plans for the most sophisticated and complex client situations. Expert level knowledge and experience in delivering advice surrounding all critical wealth management issues. Provide strategic insight into initiatives and projects in order to help strengthen the Schwab Wealth Advisory offer. Deliver presentations in partner and client public speaking events. Cross enterprise subject matter expert to support business development, field integration and executive service initiatives. Mentor, coach, and support the growth of financial planning acumen with partners including Financial Consultants and Portfolio Consultants as appropriate. Role requires expert-level comprehensive financial planning advice. Has broad cross-functional and business stakeholder influence and in-depth knowledge of comprehensive financial planning and wealth management disciplines, including estate planning, risk management and retirement income planning. Possess highly effective communication skills, emotional intelligence and the ability to work with clients in both large and small group settings. Act as a leader within the team and among business partners with influence that extends beyond the SWA specialty team sphere. What you are good at: As a Senior Financial Planner with Schwab Wealth Advisory, you will engage with partners and clients to understand the goals, wishes, and concerns of clients so that they can successfully plan their financial future. You will work with clients to provide confidence and clarity regarding their overall financial lives and provide impactful recommendations that ill benefit and help strengthen their overall plan. Planning Quickly build rapport with clients and conduct discovery conversations to better understand their holistic financial needs. Demonstrate the value and importance of partnering with a CFP professional on an ongoing basis. Partner with clients to create, review and refine their overall financial roadmap and deliver their personalized financial plan. Provide ongoing support for our clients beyond the initial appointment, including updating their financial plan to reflect changes in life and financial circumstance and determining the client's ongoing appropriateness for the recommended investment allocation solution. Partnering Proactively engage partners to create awareness around our most comprehensive financial planning abilities. Ensure a seamless delivery of our comprehensive wealth management approach while leveraging additional partners and resources as appropriate. Time management / organization / ability to utilize new technologies. Proven track record to manage multiple tasks and priorities to ensure that an accurate final plan is delivered to each client/prospect in a timely manner. Ability to coordinate meetings and presentations with business partners and clients. Conduct follow-up appointment activities and connect clients with additional Schwab specialists and services What you have To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. We place a premium on high performance, quality service and the ability to execute our strategy. Essential skills include: Master's level or equivalent Financial Planning-related designation CFP designation is required. Active and valid FINRA Series 7 license required. Active and valid FINRA Series 63/65 or 66 required Bachelor's degree required. Minimum of 5 years financial services experience in addition to 2 years Financial Planning experience Passion for financial planning to help clients manage their financial futures and build stronger relationships with clients. Ability to articulate the value and importance of financial planning services. Knowledge and ability to move clients through complete and complex financial planning cycle. Ability to work effectively with internal and external partners to address clients/prospects financial needs and goals. Excellent communication skills and ability to effectively communicate complex topics to clients. Strong client services skills and ability to anticipate and resolve problems on own initiative. Embrace an entrepreneurial and self-starter mentality. Able to quickly learn new technology and utilize a variety of data and systems in order to proactively identify solutions to client financial needs. Strong analytical skills and attention to detail in order to adhere to policies, procedures and guidelines. Proven work ethic with a high level of integrity to build trust with our clients and internal partners. Collaborative and relationship-focused work style with demonstrated success in a team-based environment. Open to ongoing coaching and development to achieve positive client outcomes and achieve professional career aspirations. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? We're looking for a Site Reliability /Application Support Engineer responsible for web application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. Site Reliability Engineering /Application Support (SRE/AS) is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users' needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance. This role will drive the SRE/AS mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing and deployment. You'll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web applications. This is an opportunity to work in one of the best Technology units to help improve customer experience for American Express digital assets and influence how millions of people interact with their cards, their merchants, and their money. The Associate Tech Ops Engineer (SRE/AS Engineer) role is a hands-on position supporting American Express Site Reliability Engineering / Application Support team. Responsibilities: * Provide hands-on support for the runtime operation of our applications, ensuring high availability and performance. * Collaborate with software engineering and infrastructure teams to troubleshoot and resolve runtime issues, including performance bottlenecks, scalability challenges, and system failures. * Contribute to the design and implementation of monitoring, alerting, and logging solutions to proactively identify and address potential runtime issues. * Participate in incident response and root cause analysis efforts to ensure the stability and resilience of the applications. * Work closely with cross-functional teams to understand application requirements and provide input on runtime and operational considerations during the software development lifecycle. * Contribute to the development and maintenance of runtime automation and tooling to streamline operational processes and improve efficiency. * Mentoring your peers and demonstrate a passion for continuous learning environment for the team. * Develop common framework components (to be leveraged by enterprise applications), define standards for configuration, monitoring, reliability, and performance engineering * Drive automation and ensure automated test scripts are completed for new features. * Good attitude, communication, willingness to learn and collaborate. * Bring a culture of innovation, ideas, and continuous improvement. * Challenging status quo, demonstrate risk taking, and implement creative ideas. * Continuously improve automated remediation tasks to ensure the highest levels of availability. Minimum Qualifications: * BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 3+ years of work experience in Site Reliability Engineering /Application Support (SRE/AS) supporting Full-stack applications * Development or support of Java/J2EE/REACT JS applications, and Node applications * Hands on experience with frameworks - Spring Boot, Vertex, NodeJS * Experience in designing mission critical highly available enterprise applications * Hand on experience with performance testing framework design, tuning Java applications * Experience managing relational and NoSQL databases such as DB2, Postgres, Mongo, Couchbase, Cassandra etc. * Strong knowledge of Linux internals and experience managing Linux systems in high traffic environments * Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment * Experience with Splunk and/or ELK. Hands on experience on configuring Splunk, Grafana dashboards, Elastalert, OpenSearch, etc. * Good understanding of cloud technologies - Kubernetes, OpenShift, Docker etc. * Good understand of GraphQL - Query and resolver * Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage * Monitoring and analyzing PMI data * Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc. * Understanding of using Agile Practices in Operations teams * Experience in handling DDoS/BOT attack and different security remediations * Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs) * Working experience on network rules creation, load balancer configurations, network packet analysis * Analytical knowledge and exposure on root cause identification using analyzer tools like IBM support assistant, Splunk etc. * Open to work in 24*7 or on-call working environment. Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here's your chance to become a highly skilled Travel Consultant. Here's just some of what you could be doing every day. How will you make an impact in this role? Deliver world-class customer service in an in-bound, high-volume travel call servicing environment Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements Understand our customer needs through consultation to deliver innovative and extraordinary interactions Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements Communicate new and existing product offerings and value propositions relevant to the Card Member Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand Minimum Qualifications 1 year experience in tourism, travel, or cruise and tours High-end customer service or sales roles experience Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member's communication style Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week Additional Requirements: This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week Flexibility to work anytime between 5\:00am-2\:00am including weekends Location\: 18850 N 56th Street, Phoenix, AZ 85054 Salary Range\: $20.00 to $33.05 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This position is part of a team that manages the data and business architecture for pan finance solutions within the Finance Technology Data & Transformation group. The primary responsibility for this role is to lead the end-to-end data and process architecture and delivery for projects for multiple line of businesses within Finance organization at American Express. This role will primarily be responsible for determining the proper sources and processes for acquiring, enriching, and provisioning data required by Finance processes in the following major areas: Financial Reporting, Operational Reporting, Regulatory Reporting, Management Reporting, and Advanced Analytics processes. **The job's focus will also include - but not limited to:** + Analyze and document Finance process and system requirements + Define the functional design for data acquisition, enrichment, and provisioning process. + Partner with Finance stakeholders and Technology partners to design, build, test and deploy solutions to fulfill Finance process requirements. + Test case and plan creation, execution, and coordination **The responsibilities of this role include:** + Finance process analysis + Work with the Finance process owners and other teams to analyze and document their process requirements in terms of data, required transformations, and reporting/analytical output + Work with product team to prioritize features for ongoing sprints and managing a prioritized list of data requirements / user stories + Document processing requirements, including data and transaction volumes, scalability, security and performance requirements + Solution Design + Work with Technology, Finance partners, source system owners, and other stakeholders to locate the data required by Finance and ensure the data architecture design supports Finance's accounting, reporting and analytics requirements + Identify required reference data needs and design the processes for collecting and maintaining reference data + Document future state processes Finance processes for data acquisition, enrichment, provisioning, and processing/reporting **Build/Deployment:** + Work with Technology, Finance partners, source system owners, and other stakeholders, to deploy solutions across the appropriate Finance user base + Build, test and deploy solutions to acquire, enrich and provision the required data and ensure data integrity, accuracy and completeness + Perform data validation as part of Finance user testing as needed. + Perform systems integration and pre-user acceptance testing. **Minimum Qualifications:** + Previous work experience in various Finance disciplines such as Accounting, Financial Reporting, Regulatory Reporting, Management Reporting, Treasury, Tax, Banking and others., Data Management, and other data related projects + Strong knowledge of relational database concepts and data management concepts; knowledge of SQL or other query languages + Basic understanding of Agile methodology and delivery concepts + Candidate must have strong analytical and problem-solving skills as well as strong relationship skills + Previous experience working closely with Technologies to deploy systems to re-engineer processes and solve complex business problems + Strong written and verbal communication skills + Demonstrated organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously + Self-motivated, proactive, and dedicated to the delivery of high-quality service to consistently exceeds customers' expectations **Preferred Qualifications:** + Bachelor's degree in Finance, Information Management, Data Management or similar field preferred **Qualifications** Salary Range: $78,000.00 to $124,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Finance **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 26000362

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Our organization: The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers. The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end product management approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies. About the Role As a key member of the Debit Product Management team, you will support the development, delivery, and ongoing management of American Express's U.S. Debit acquiring capabilities. You will work closely with business and technology partners to ensure that new Debit products and features are clearly defined, well-documented, and effectively implemented to meet customer, partner, and business needs. This role suits an analytically minded individual who enjoys bridging business and technology - transforming complex technical concepts and requirements into clear documentation, processes, and partner-ready materials. You will help ensure smooth delivery across multiple teams and play a hands-on role in bringing innovative Debit products to market. Key Responsibilities * Documentation & Flows: Create and maintain detailed documentation, process flows, and integration guides to support product delivery and partner readiness. * Requirements Definition: Translate business requirements into clear, structured documentation for technology and partner teams. * Product Delivery Support: Assist in the execution of the Debit acquiring product roadmap by tracking milestones, dependencies, and delivery status across business and technology workstreams. * Data & Process Analysis: Analyze data, transaction flows, and process maps to identify gaps, dependencies, and opportunities for improvement. * Partner Integration Support: Collaborate with acquiring and network partners to support solution design, testing coordination, and launch readiness. * Operational Support: Help maintain governance tools, reporting dashboards, and control documentation to ensure sustainable product delivery. * Cross-Functional Collaboration: Coordinate with internal teams across Network, Risk, Operations, and Technology to ensure alignment on priorities and timelines. * Continuous Improvement: Proactively identify opportunities to enhance documentation quality, technical understanding, and process efficiency. Minimum Qualifications * 1-3 years of experience in payments, product management, or a technical business analysis role (internship or equivalent experience accepted). * Strong technical and analytical skills, with the ability to create clear and accurate process maps, data flow diagrams, and documentation. * Familiarity with U.S. Debit, payments, or acquiring infrastructure is a plus. * Excellent organizational and project coordination skills, with strong attention to detail. * Strong communication skills, with the ability to work collaboratively across business and technical teams. * Comfortable working in a fast-paced environment and managing multiple deliverables simultaneously. * Bachelor's degree in Business, Finance, Information Systems, Engineering, or a related field (or equivalent experience). Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? Looking to join a team in technology that is dynamic, fast paced and forward looking? Establish a new foundation on the Business & Vendor Management team in the Technology organization as a Vendor Manager supporting Cloud & IT Services. You will perform a key role for our Vendor Management team by working closely with industry-leading Cloud & Professional Service providers to drive governance, key insights and overall relationship management. You will identify, define, and report on the contractual elements of our agreements as well as supporting all procurement activities related to contract negotiations. You will gain good visibility in this role as you partner with internal stakeholders to build on their long-term objectives such as forecasted usage, spend optimization, and planned migrations. With the rapid growth of cloud computing, this is a newly established role, reporting to the Director of Vendor Management - IT Labor & Cloud and can be based in Phoenix, AZ or New York. This team is part of a larger Business & Vendor Management organization that is responsible for the ongoing governance and oversight of its strategic third-party relationships. We are looking for a candidate with a strong background in in cloud computing as well as analytical and problem-solving skills. This role will be an individual contributor and the primary liaison between our vendor partners and product delivery teams. Responsibilities: Gain in-depth product knowledge of the company's existing cloud services to provide key insights for senior leadership on usage trends, forecasts and product changes to support contract discussions and negotiations. Drive regular meeting cadence for usage demand forecasting with key stakeholders. Support ongoing relationship management of key providers in the program, including taking on responsibility for the company's risk oversight requirements. Lead Quarterly Business reviews with our large providers and support ongoing relationship updates and executive briefing presentations to senior leaders. Provide your expertise and engage with external research companies to understand trends in the industry and create a point of view on competitive pricing and emerging opportunities/risks. Interpret contractual language to support stakeholder requests and issue/dispute resolution. Responsible for providing initial drafts of contractual terms & conditions, in accordance with AXP's global supplier management standards. Develop a framework to assess capability/strengths of existing and potential vendor partners to support sourcing decisions. Contract management and vendor selection to design and execute strategic partnership deals and co-investment opportunities in support of American Express business unit goals. Minimum Qualifications 1. Bachelor's degree and 5-7 years' experience with Cloud Services. 2. Proven track record of delivery across Cloud / Iaas related projects. 3. Experience within contract management in the sourcing/procurement field either as a customer or supplier. 4. Proven experience building strong relationships and connecting with senior leaders. Preferred Qualifications 1. Program management experience to build strategic roadmaps, executive-level reporting. 2. Ability to thrive in a hybrid office (3x a week) work setting. 3. People leadership and strong interpersonal skills 4. Ability to be assertive and challenge the status quo, while still maintaining strong and effective partnerships Qualifications Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: ****************************************** to access the three posters. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Salary Range\: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Meaningful, rewarding work performed with integrity. Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do. Minimum Qualifications: Deliver world-class customer service, whilst responding to Customers inquiries and problems Excellent negotiation, probing, influencing and resourcefulness skills Build meaningful relationships with our Customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome for the Customer and American Express Make decisions based on risk assessment and the Customer profile Gain commitment from the customers to making payments on their overdue account and enabling them to spend on their American Express card Meet and exceed quality goals, compliance regulations and productivity targets Handling inbound and outbound calls from our consumer and small business card members Document necessary information Re-prioritize to adapt to the ever-changing environment Demonstrate personal excellence by remaining positive and resilient in difficult situations Able to demonstrate empathy whilst being assertive to achieve the required outcome Display a passion to serve by delivering outstanding service in every interaction with our customers The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis Strong interpersonal, communication and listening skills Strong verbal and written communication skills Assertiveness to handle difficult conversations Analytical and problem-solving skills with strong attention to detail Outstanding organizational skills Bi-Lingual Spanish speaking a plus Navigate multiple systems and digital tools to service our customers Preferred Qualifications: Previous collections or outside agency experience preferred Schedule\: Business hours of operations are seven (7) days a week. Monday- Friday 8am 12-am EST, Saturday 8am-6\:30pm EST, Sunday 10am-8\:30pm EST Shift differentials for nights and weekends are provided. Candidates must be flexible as shifts will be provided during the training period. This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home. Location\: 18850 N 56th St. Phoenix, AZ 85054 (Desert Ridge)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** We are seeking an upbeat, self-motivated colleague to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs. The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products. The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth. **Responsibilities:** + Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express. + Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products. + Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products. + Effectively lead pipeline of prospective customers. + Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales. + Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors. + Champion of and for compliance within US SME and GCS. **Qualifications:** + Inside Sales experience conducting outbound sales calls. + Experience in a cold-calling environment a plus. + Consistent record of growing and maintaining business relationships. + Experience in a highly regulated industry. + Financial and business acumen. + Knowledge of the various sales cycles and stages. + Navigating through multiple digital platforms and web-based tools. + Active listening skills and a consultative approach to client conversations. + Strong phone skills with the ability to adapt a message to multiple audiences at various levels. **Qualifications** Salary Range: $20.00 to $33.05 hourly sales incentive benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25023881

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** + Advance adoption of Amex debit capabilities + Develop thorough documentation regarding adoption dependencies and operationally sustainable processes to ensure consistent results + Manage adoption validation process + Create and expand relationships with key external debit partners + Collaborate broadly, sharing thought-leadership regarding US debit norms, roadmap and interoperability considerations + Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams + Maintain current knowledge about the payment services industry, debit and U.S. market trends, new & existing technologies, products & services **Minimum Qualifications** + 1 year experience in the processing, acquiring, and routing of U.S. debit cards + Sound analytical, problem-solving, data analysis, and project management skills + Strong work ethic and organizational ability, with high level of intellectual curiosity, initiative, drive, and attention to detail + Demonstrated ability to guide, contribute, and execute strategies to deliver outcomes aligned to business goals in matrixed organizations + Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners + Track record of leading through change, leading and producing results with or without authority. + Excellent communication and interpersonal skills, with the ability to articulate and illustrate complex issues in a simple, non-technical manner. + Potential travel required within U.S. (~10%) + Bachelor's degree or equivalent industry experience required. **Qualifications** Salary Range: $65,500.00 to $102,500.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Network **Primary Location:** US-New York-New York **Other Locations:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25021243

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express entered the travel agency business in 1915 and is today one of the world's largest travel networks. Over 100 years later the Travel and Lifestyle Services organization remains at the forefront of delivering card member value with a focus on providing premium leisure travel and related lifestyle services to Card Members through various offline and online channels around the globe. The global breadth of this team enables it to serve more Card Members whenever, wherever, and however they want to engage with American Express Travel & Lifestyle Services. And with each market tailoring its products and services to its unique customer base, Card Members are provided with the guidance, protection, value, and seamless experience for which they look when booking and enjoying travel. As a Product Manager/ Product Owner, you will join a team that develops foundational platforms, enabling card members across the full spectrum of digital channels including mobile, email, social and web. This role will liaise heavily with both internal and external partners, therefore making it extremely important this person be able to build and leverage relationships to drive success across cross functional teams. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation, and deployment. Requires strong organizational, technical, and creative problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team or a set of scrum teams within a SAFE train (stakeholders, designers, developers, and analytics) to deploy the new features across markets and products. Will report to the Director of Product Delivery and Integration **Responsibilities include:** + Identifying opportunities and driving product strategy, roadmap, and features + Managing the product life cycle from strategic planning to tactical execution. + Prioritizing engineering work and balancing the requirements of customers and stakeholders. + Enabling analytics-driven decision making to evolve products and usage. + Understand how to APIs work and should be able to look into data schema's and run analytics on how to leverage to the data for internal consumer needs. + Ability to read request response JSONs / XMLs key for success in this role. + Evangelizing the product both internally and externally and shepherding products through the development process, advocating to achieve the best outcomes. + Interacting with customers to identify needs, opportunities, and gaps, and solve problems. + Brainstorming and negotiating effectively with various stakeholders to continuously define feature priority + Help your team develop products by making difficult tradeoffs and removing roadblocks. + Prioritize feature/story backlog + Lead the business features breakdown into Platform features and stories. + Lead and/or write stories for scrum teams + Agile mindset and transformation champion **Minimum Qualifications:** + Bachelor's degree science is highly preferred. + Minimum 5 years of experience in Product Management and leading projects/team in a global/complex/fast paced environment and executing complex project. Strong Travel industry experience and/or strong American Express Big data environment desirable + Hands-on technical knowledge/understanding of data and services including APIs (RestFul and SOAP) services and database storage in a complex/global environment. + Proven track record of driving innovation and business metrics with a customer-first mindset in a fast-paced environment. + Strong analytical and product development or product management skills with demonstrated ability to prioritize, track, and deliver results and lead teams. + Proved track record of executing complex initiative in a Collaborative & Assertive manner and driving innovation and change management. + SAFe/Agile Product Owner certification preferred. + Background in Software Development preferred. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.** **Job:** Travel **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Florida-Sunrise **Schedule** Full-time **Req ID:** 26000206

Salary Range\: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? American Express is on a mission to provide the world's best customer experience every day. Rooted in this vision is the work of the Technology Risk & Information Security organization, empowering the company to deliver superior service through trust, security, and safety. Our culture is centered around passion, curiosity, and courage, enabling you to innovate and evolve a Fortune 100 company. You can help us achieve this mission! Are you ready to protect one of the most admired brands from today's, and tomorrow's advanced threats? American Express seeks to recruit a passionate, and experienced security analyst for its security operations & incident response team. This is a hands-on, technical role performing incident response activity ranging from pre-incident (preparation), active incident, to post incident. You will be a key technical resource in conducting investigations, performing analysis, identifying TTPs, building the attack narrative, and taking response actions. You are a motivated professional that will assist with people, processes, and technology that empowers the team to investigate sophisticated threats. This role requires critical thinking, innovative problem solving, leading analysis, and effective communications. Responsibilities Perform triage and analysis for cyber security events across multiple platforms using data across diverse sources (e.g., firewalls, EDR, IDS/IPS, identity, application logs). Recognize attacker tactics, techniques, and procedures as well as Indicators of Compromise (IOCs) / Indicators of Attack (IOAs) that can be applied to current and future investigations. Investigate and respond to cyber security incidents, supporting all stages of the incident lifecycle including identification, containment, eradication, and recovery efforts. Contribute to team projects, process improvement, and development of new capabilities. Curate a world class security operations and incident response team with a relentless focus on innovation and continuous improvement. Assess and develop incident response best practices to help mature the overall security operations of the organization. Make recommendations for improving enterprise risk posture based on individual research and technical expertise. Stay current on industry trends, attack techniques, mitigation techniques, and security technologies. Produce high-quality written and verbal reports, recommendations, and actions. Minimum Qualifications 1-3 years of experience in information security Solid foundation of network and application protocols and concepts (tcp, ip, dns, http, dhcp, etc). Experience with various network and/or host-based security tools to detect and respond to security events. Experience with log analysis using SIEM/SOAR platforms. Theoretical and practical security knowledge and investigation experience with Mac, Linux, and Windows operating systems, as well as cloud environments. Theoretical and practical knowledge in Incident Response lifecycles Strong analytical, documentation, and communication skills. Applicable certifications such as Security+, CySA+, GSEC, GCIH, GCIA, CEH, CISSP

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Sr. Associate, Project Manager for the Finance Data Management and Governance (FDMG) team in the Enterprise Technology Services organization is pivotal in organizing key business processes across the organization, including project reporting, budget management, talent management & hiring, strategic messaging, communications, town halls, colleague engagement, and more. The candidate will be a key member of the FDMG organization Leadership Team, working closely and collaborating with all team members. Key Responsibilities: * Project Management & Delivery * Assist in the planning and execution of strategic and operational projects across business and technology functions. * Develop project plans with defined milestones, timelines, and deliverables. * Identify risks and dependencies; recommend mitigation strategies to ensure project success. * Track project performance and maintain transparent reporting mechanisms. * Maintain budget for entire FDMG team. Operations & Planning Support: * Support key operational cadences including staff meetings, town halls, and business reviews. * Assist in quarterly and annual planning activities, including OKR development, resource tracking, and progress reporting. * Coordinate meeting logistics, materials preparation, and follow-ups to ensure action items are completed. * Communications & Stakeholder Coordination * Partner with internal stakeholders to develop clear, effective communication materials including presentations, updates, and status reports. * Facilitate information flow between project teams and leadership to ensure alignment and informed decision-making. * Promote consistency and clarity in execution across functional areas. * Continuous Improvement * Identify opportunities to streamline processes, improve reporting, and enhance project transparency. * Recommend tools or frameworks that enhance project and team effectiveness. Minimum Qualifications: * Bachelor's degree required; preferred fields include Business, Technology, or related areas. * 3 - 6 years of experience in project management, operations, or program coordination. * Strong organizational and multitasking skills with a demonstrated ability to manage competing priorities. * Excellent verbal and written communication skills, including experience crafting executive-facing content. * Proficiency with Microsoft Office Suite (especially PowerPoint & Excel), SharePoint, Confluence, and OneDrive. * PMP or related certification is a plus. Preferred Qualifications: * Strong communication and organizational skills. * Proven ability to solve problems and plan long-term projects. * Experience in creating engaging and informative presentations. * Ability to collaborate effectively with diverse stakeholders. * Proven track record of managing multiple priorities and meeting deadlines. * Ability to work independently and influence without direct authority. * Commitment to fostering an inclusive team culture. * Strong understanding of financial management and data analysis. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** As a dedicated **Sr. Injury Adjuster- UM** , you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. **What you'll do:** + Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. + Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. + Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. + Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. + Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. + Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. + Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. + Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. + May be assigned CAT deployment travel with minimal notice during designated CATs. + Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + High School Diploma or General Equivalency Diploma. + 2 years of auto claims adjusting experience. + 1 year of injury adjusting experience with attorney represented claims, + Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. + Proficient negotiation, investigation, communication, and conflict resolution skills. + Demonstrated time-management and decision-making skills. + Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. + Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. + Ability to exercise sound financial judgment and discretion in handling insurance claims. + Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. + Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. **What sets you apart:** + 4 or more years auto liability/casualty adjusting experience. + 1 year or more experience in Uninsured motorist (UM) claims + Ongoing professional development with a focus on Insurance + Bachelors degree or higher **Compensation range:** The salary range for this position is: $63,590 - $121,530 **.** **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).** USAA will consider qualified applicants with a criminal history pursuant to the **San Diego County** Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the L **os Angeles County** Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Salary Range\: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. Job Responsibilities: Collect delinquent balances on Small Business and Consumer accounts. The portfolio consists of both cancelled relationships and high-risk customers. You will be responsible for owning your own client portfolio. You will need to utilize skip tracing to locate and communicate with your clients. Typically, you will be handling the following call types\: advising of account status, consequences, and offering payment solutions, as well as reducing day's delinquent and preventing call and account escalations. Maintain high level of integrity and compliance while working with customer information Minimum Qualifications: Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. Resilience is needed to efficiently manage a diverse client list, while balancing performance to meet a variety of metrics. Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive while adhering to American Express policies and procedures A capacity to learn, willingness to try new things, flexibility to incorporate feedback and agility through change and difficult situations. Experience managing your own client portfolio Excellent written and verbal communication skills Bi-Lingual spanish speaking a plus High School Diploma or GED Preferred Qualifications: Knowledge of Fair Debit Collection Practice Act and laws Skip tracing experience Minimum 3 years of recent collections experience or 3 years of sales experience with some collections experience Commercial collections experience Experience with Risk initiatives as they pertain to client level dunning Call center experience Ability to work independently, while still being a team player within the structured service center environment. Additional Requirements\: Flexibility to work Monday-Friday 5\:00am-16\:00 Hybrid Environment- Need to be able to work in the office a minimum of 3 days a week. Location\: 18850 N 56th St. Phoenix, AZ 85054