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Working at Massage Envy

Zippia Score 4.1

Overview

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Massage Envy Overview

Industry
Health, Wellness and Fitness
Revenue
$750M
Headquarters
Scottsdale, AZ
Employees
15,000
Founded In
2002
Website
Organization Type
Private
CEO
Beth Stiller
Social Media

Massage Envy is a health care company focusing on therapeutic massage services, wellness programs, and skincare treatments. Founded in 2002, it has grown into a vast network of franchised clinics with over 600 locations across 42 states, making it the largest single provider of massage therapy in the United States. The company aims to make the health benefits of massage therapy accessible to a wider audience by offering convenience and affordability.

Headquartered in Scottsdale, AZ, Massage Envy is led by CEO Beth Stiller and boasts an impressive workforce of 15,000 employees. The company is known for its diverse staff demographics, with 79.3% female and 39.4% ethnic minority employees. Despite the political inclination towards the Democratic Party among its workforce, Massage Envy maintains a high employee retention rate with an average tenure of 3.4 years. The company generates an annual revenue of $750 million and has undoubtedly become an industry leader in health care and wellness services.

Massage Envy's Mission Statement

To keep your body working by making massage, stretch, and skin care an accessible part of your daily wellness routine.

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3.4/5

Massage Envy employee reviews

Based on 19 ratings

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Job openings at Massage Envy
4,548 Positions
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Average salary at Massage Envy
$34,728 yearly
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Massage Envy employee reviews

Massage Envy employee reviews
3.4/5

Based On 19 Ratings

Work At Massage Envy? Share your experience.
Employee Reviews
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3.0
A zippia user wrote a review on Jun 2023
Pros of working at Massage Envy

It’s a steady paycheck that’s predictable each pay period. They will keep you booked.

Cons of working at Massage Envy

The pay is under market, so it’s a high volume arrangement if you want to make enough to get by and can be very draining.

Massage Envy Benefits

free monthly massages and continuing education benefits

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3.0
A zippia user wrote a review on May 2023
Pros of working at Massage Envy

Most of the staff is friendly

Cons of working at Massage Envy

Not shown exactly what to do, you’re just thrown into the position and forced to ask other employees to assist you with what you need. I worked there for an entire two weeks using the wrong lotion for massage because I wasn’t showed which lotion was the correct one to use. Also, scheduling their clients in a manner that doesn’t allow time for the therapist time to make the table, get a drink of water, or use the bathroom is not thinking of your therapist health as this will eventually lead to burn out.

Massage Envy Benefits

Giving each of my clients a massage that gave them the relief their body needed to feel good til their next appointment or close to it.

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1.0
A zippia user wrote a review on Mar 2023
Pros of working at Massage Envy

I mean my coworkers were on

Cons of working at Massage Envy

Management definitely picks their favorites and if you don't sell memberships you can get fired.

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at Massage Envy

Management is great (though it depends because they're franchised) and it's a relatively easy job.

Cons of working at Massage Envy

Customers can be rude, sales goal memberships.

Massage Envy Benefits

Free 60-minute service each month with discounted/membership prices for additional services. Family and friends are able to come in for membership rates as well!

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at Massage Envy

Management is great (though it depends because they're franchised) and it's a relatively easy job.

Cons of working at Massage Envy

Customers can be rude, sales goal memberships.

Massage Envy Benefits

Free 60-minute service each month with discounted/membership prices for additional services. Family and friends are able to come in for membership rates as well!

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profile
3.0
A zippia user wrote a review on Aug 2021
Pros of working at Massage Envy

The franchise I work for with Massage Envy has been accommodating and supportive with me.

Cons of working at Massage Envy

High-maintenance clients.

Massage Envy Benefits

Discounts on services and products.

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at Massage Envy

There are nice people that work there.

Cons of working at Massage Envy

Too much work to do for one person, sometimes it can be too busy where you don’t get your tasks done.

Massage Envy Benefits

Discount massages.

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3.0
A zippia user wrote a review on Jan 2021
Pros of working at Massage Envy

There is flexibility in the scheduling.v

Cons of working at Massage Envy

Work load, pay, no benefits

Massage Envy Benefits

Massage

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2.0
A zippia user wrote a review on Jan 2021
Pros of working at Massage Envy

The computers work pretty well

Cons of working at Massage Envy

Very toxic work environment with unprofessional coworkers. You are pushed to make sales on their membership program which, post-covid, I was not as comfortable pushing if they said they don't want it.

Massage Envy Benefits

Discounted services

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5.0
A zippia user wrote a review on Sep 2020
Pros of working at Massage Envy

Good clientele base, benefits, clients are scheduled for you, great environment, very busy, very reputable

Cons of working at Massage Envy

Low pay

Massage Envy Benefits

Healthcare benefits

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Massage Envy

Atmosphere

Cons of working at Massage Envy

Pandemic protocols

Massage Envy Benefits

Working with and on people to better their health.

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4.0
A zippia user wrote a review on Jul 2020
Pros of working at Massage Envy

Solid hours and days of work. Great clientele

Cons of working at Massage Envy

Over worked there employees. You will work on 90 mins massages most of the day and sometimes wont be get no lunch break.

Massage Envy Benefits

Very good paycheck

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5.0
A zippia user wrote a review on Apr 2020
Pros of working at Massage Envy

Amazing atmosphere and easy to work alongside fellow employees

Cons of working at Massage Envy

Location

Massage Envy Benefits

Utilizing the services offered

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4.0
A zippia user wrote a review on Apr 2020
Pros of working at Massage Envy

The people made it a fun place to work.

Cons of working at Massage Envy

The owner just didn’t care enough about his employees

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3.0
A zippia user wrote a review on Mar 2020
Pros of working at Massage Envy

I really like most of my clients and how consistently booked I am.

Cons of working at Massage Envy

Pay is lowest I've ever worked for. Lots of drama between employees. Management doesnt always handle issues that great.

Massage Envy Benefits

The free massage a month.

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Massage Envy

Helping others and physical job

Cons of working at Massage Envy

Massage Envy corporation trying to tell me how best to do my job. Standardizing massages that need to be unique for each individual client.

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5.0
A zippia user wrote a review on Aug 2019
Pros of working at Massage Envy

I love the atmosphere and the body work I am allowed to perform for my Guest.

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3.0
A zippia user wrote a review on Feb 2019
Pros of working at Massage Envy

Good work life balance, close to home,

Cons of working at Massage Envy

Hourly pay, not enough tasks, sitting a lot.

Massage Envy Benefits

Close to home, regular massage/facials

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1.0
A zippia user wrote a review on Aug 2018
Pros of working at Massage Envy

Some good coworkers depending on the location. Some coworkers are welcoming and supportive.

Cons of working at Massage Envy

Pay is low, managers are disorganized and incompetent, employees do not care about the well-being of the employees or customers. They care about making money.

Massage Envy Benefits

Discounts on products.

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A reddit user wrote a review on Mar 2018
Do you guys do happy endings ? If so, how do customers say this?

We are not that kind of place lol. A professional massage clinic, not a ~massage~ place.

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A reddit user wrote a review on Mar 2018
Im sorry.

I like it! Flexible with my schedule, allows me to do homework at the same time as working since theres a lot of down time, and I enjoy my coworkers!

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A reddit user wrote a review on Mar 2018
Got any weird customer stories?

Actually, last week, I had a lady who was talking to me and told me she didnt wear a bra. Then she came out of session and was walking out the door to leave when her therapist ran out and said she forgot something.... it was her undies...

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A reddit user wrote a review on Jul 2011
I'm studying to be a massage therapist myself (two months from graduation, yay!) do you have any advice?

Congrats! My biggest piece of advice is to get your state certification asap. For example, when I was looking for a job I was 19 years old. If this wasn't crappy enough I'm also a male massage therapist. Something that not alot of people realize is that there's usually a cap on how many males can work at a clinic at one time. This being said there can only be 4 males at my clinic, and there's about 25 females. Since I had my state cert, they didnt have to check to see if I was eligible to be working in the area of my current clinic, and I beat out multiple other male applicants to get the job FRESH out of school. A secondary piece of advice: Be confident all the time. People can really tell and your tips will be alot better.

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A reddit user wrote a review on Jul 2011
Do you get offended when people fall asleep at the table? I know you guys say, "Tell me if it's too hard or too soft," but I always get worried you'll be offended if I criticize you. Thoughts?

I personally take it as a complement if people fall asleep on my table. Though I should mention my primary form of massage is very deep, most people couldnt fall asleep if they tried. I don't know a single therapist who doesn't appreciate when a client has some sort of input on the pressure. Everyone is differant when it comes to how much they can handle, and until we have some point of referance the massage can feel like a crapshoot.

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A reddit user wrote a review on Jul 2011
Did you ever get a *** messaging a hot chick? Did you ever get a chick wet? Did you ever get a date from your work?

I have never gotten a *** from massaging an attractive client, I stay far too busy to even notice half the time. Not to mention its very dark in these rooms and they lay face down. I dont know if i've ever gotten a chick wet, but a girl HAS left period blood all over my table before (if that counts) I've never gotten a date from a client, but i've never asked either. You'd get fired for that sort of thing and I have too much to lose/a wonderful girlfriend.

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A reddit user wrote a review on Jul 2011
What are the pros and cons of being a male in this job that you speak of?

Pro: It's a very gratifying job, pays well (for my age), you gain alot of perspective from having ample time to talk to people you wouldnt ordinarily have conversations with. Con: You feel like your hands are going to fall off at any moment after awhile, creepers are ever present, my anxiety has gotten worse since I spend all day in a dark room in silence, I have very little time for myself, if someone doesnt like your massage right away you're stuck with them for 90 minutes.

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The team at Massage Envy

  • The founders of Massage Envy is John Leonesio.
  • The key people at Massage Envy are Beth Stiller and John Leonesio.
Key People
Beth Stiller
John Leonesio

Massage Envy Rankings

Massage Envy is ranked #88 on the Best Health Care Companies to Work For in Arizona list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Massage Envy salaries

The average a Massage Envy salary in the United States is $34,728 per year. Massage Envy employees in the top 10 percent can make over $56,000 per year, while Massage Envy employees at the bottom 10 percent earn less than $21,000 per year.
Average Massage Envy Salary
$16.70
hourly
$34,728 yearly
Updated March 14, 2024

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Massage Envy diversity

9.8
Diversity Score
We calculated Massage Envy’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Massage Envy’s workforce.
Massage Envy diversity summary. Zippia estimates Massage Envy's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Massage Envy's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Massage Envy's workforce.
  • Massage Envy has 15,000 employees.
  • 79% of Massage Envy employees are women, while 21% are men.
  • The most common ethnicity at Massage Envy is White (61%).
  • 19% of Massage Envy employees are Hispanic or Latino.
  • 11% of Massage Envy employees are Black or African American.
  • The average employee at Massage Envy makes $34,728 per year.
  • Massage Envy employees are most likely to be members of the democratic party.
  • Employees at Massage Envy stay with the company for 3.4 years on average.

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Massage Envy Office Locations

Massage Envy is headquartered in Scottsdale, AZ

Biggest Massage Envy Locations

RankCityJob CountAvg. Salary
1San Diego, CA23$39,587
2San Antonio, TX20$35,224
3Houston, TX18$34,942
4Dallas, TX9$34,780
5Austin, TX9$35,123
6Chicago, IL8$34,202
7New York, NY7$36,217
8Los Angeles, CA7$39,859
9Phoenix, AZ7$36,660
10San Jose, CA6$40,472

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Massage Envy Financial Performance

8.5
Performance Score

Highest paying Massage Envy competitors

Compare Massage Envy salaries to competitors, including Massages by Miller, Medline, and Cardinal Health. Employees at Massages by Miller earn the highest average yearly salary of $52,974. The salaries at Medline average $51,506 per year, and the salaries at Cardinal Health come in at $48,123 per year.

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Updated March 14, 2024

Zippia gives an in-depth look into the details of Massage Envy, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Massage Envy. The employee data is based on information from people who have self-reported their past or current employments at Massage Envy. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Massage Envy. The data presented on this page does not represent the view of Massage Envy and its employees or that of Zippia.

Massage Envy may also be known as or be related to ME SPE Franchising LLC, Massage Envy and Massage Envy Spa.