Clinic Administrator jobs at Massage Envy - 1035 jobs

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary Memorial Healthcare System is seeking experience using OnBase modules such as Client, Config, Web Client, Unity Client, DocPop, FolderPop, Unity Management Console, OnBase Studio. Proficiency integrating OnBase with ERP or EHR platforms (e.g., Workday, Epic). Practical understanding of OnBase - Workday integration. Hands-on experience with HL7 interfaces. This position, in collaboration with end-users, is responsible for designing and modifying rules and requirements in Memorial's business applications to support organizational needs and development. Provides day-to-day management of business applications for moderately complex or standard applications, but is responsible for end-to-end application and systems configuration including the designing, Developing, testing, debugging and installation. Responsibilities Interface with vendors to resolve hardware and software problems and recommend solutions.Designs web-based, mobile technology, cloud, and security interface in order to meet the specific needs of business users.Collects user feedback in order to provide creative solutions application bugs, overall functional and usage issues.Manages applications projects as needed. Performs data collection and produce reports or other products as needed to keep management abreast of system/project status.Prepares documentation of system capabilities, output requirements, input data acquisition, programming techniques, and controls to maintain functionality and operability of the application. Analyzes application data needs and business requirements as input into application upgrades and modifications to improve existing functionality and efficiency.Provides input into planning of application development and deployment, providing technical application expertise and configuration requirements.Assist with managing the technical components of application environment, underlying technology, servers, Operating Systems, network, databases firewall, load balancer, etc.Designs and provides patches and upgrades to existing business systems in order to ensure up-to-date and reliable functionality.Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues. Competencies ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, APPLICATION OWNER, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HIPAA, INFORMATION TECHNOLOGY SECURITY, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS (4), PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK Education And Certification Requirements Associates (Required) Additional Job Information Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Relevant work experience may substitute for education requirement. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field. Working Conditions And Physical Requirements Bending and Stooping = 40% Climbing = 20% Keyboard Entry = 60% Kneeling = 40% Lifting/Carrying Patients 35 Pounds or Greater = 20% Lifting or Carrying 0 - 25 lbs Non-Patient = 60% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40% Lifting or Carrying > 75 lbs Non-Patient = 20% Pushing or Pulling 0 - 25 lbs Non-Patient = 40% Pushing or Pulling 26 - 75 lbs Non-Patient = 40% Pushing or Pulling > 75 lbs Non-Patient = 20% Reaching = 40% Repetitive Movement Foot/Leg = 0% Repetitive Movement Hand/Arm = 60% Running = 0% Sitting = 60% Squatting = 40% Standing = 60% Walking = 60% Audible Speech = 60% Hearing Acuity = 60% Smelling Acuity = 0% Taste Discrimination = 0% Depth Perception = 60% Distinguish Color = 60% Seeing - Far = 60% Seeing - Near = 60% Bio hazardous Waste = 20% Biological Hazards - Respiratory = 20% Biological Hazards - Skin or Ingestion = 20% Blood and/or Bodily Fluids = 20% Communicable Diseases and/or Pathogens = 20% Asbestos = 0% Cytotoxic Chemicals = 20% Dust = 60% Gas/Vapors/Fumes = 20% Hazardous Chemicals = 20% Hazardous Medication = 20% Latex = 20% Computer Monitor = 60% Domestic Animals = 20% Extreme Heat/Cold = 0% Fire Risk = 0% Hazardous Noise = 20% Heating Devices = 0% Hypoxia = 0% Laser/High Intensity Lights = 20% Magnetic Fields = 20% Moving Mechanical Parts = 20% Needles/Sharp Objects = 0% Potential Electric Shock = 20% Potential for Physical Assault = 0% Radiation = 20% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 20% Shift Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************

We are seeking a dedicated, organized, and compassionate Assistant Administrator to support the daily operations of our Skilled Nursing Facility. The ideal candidate will play a key role in ensuring regulatory compliance, staff coordination, resident satisfaction, and overall operational efficiency. This role is suited for a motivated professional who is pursuing or holds licensure as a NYS Nursing Home Administrator and is looking to grow within long-term care leadership. Key Responsibilities Operational Support * Assist the Administrator with daily facility operations to ensure smooth and efficient functioning. * Oversee departmental workflow, follow-up, and communication to support clinical, administrative, and support services. Regulatory Compliance * Help ensure compliance with all NYS Department of Health, CMS, Life Safety, and federal regulations. * Participate in survey preparation, performance improvement initiatives, audits, and corrective action plans. Staff Leadership & Development * Support department heads with staffing, scheduling, onboarding, and training of personnel. * Promote a positive, collaborative work environment aligned with the facility's mission and values. Resident & Family Relations * Respond to resident, staff, and family concerns professionally and promptly. * Assist with resident experience initiatives and quality-of-life programming. Financial & Administrative Duties * Assist with budgeting, expense monitoring, payroll review, and vendor coordination. * Participate in census development efforts, including admissions support, marketing, and community outreach as needed. Quality Assurance & Performance Improvement (QAPI) * Collaborate with the Administrator to develop and implement QAPI programs. * Track, monitor, and analyze facility performance data to support continuous improvement. Qualifications * Bachelor's degree required (Health Administration, Business Administration, or related field preferred). * Prior experience in long-term care, healthcare administration, or SNF operations strongly preferred. * Knowledge of NYS DOH regulations, CMS guidelines, and SNF operational standards. * Strong leadership, organizational, and communication skills. * Ability to manage multiple priorities and work collaboratively across departments. * Proficiency in Microsoft Office and/or EMR systems such as PCC, MatrixCare, or similar. * NYS Nursing Home Administrator License or eligibility for future licensure is a plus.

The O365/Azure Security Administrator position is a full-time salaried job based in Jamaica, New York. The O365 Administrator will provide support and management of M365 and Microsoft Azure platform. This role is responsible for implementing, monitoring and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security. In addition, Office 365/ Azure Security Administrator will also be responsible for managing the day-to-day operations of Office 365 within their organization. This may include things like adding new users, creating groups, setting permissions, troubleshooting issues, etc. Primary Responsibilities Include: · Develop and maintain scripts used to manage/support the Office 365 environment for multiple applications · Manage Microsoft 365 security administration · Perform application maintenance, e.g., system parameters, user permissions, group policies, etc. · Provide system support and maintain uptime as defined within the IT acceptable standards · Develop, maintain and update Microsoft 365 governance documentation Serve as a point of contact regarding new requests related to Microsoft applications and solutions to meet business needs Support and administer the operations of all Microsoft-based infrastructures as well as projects based on that infrastructure Provide IT leadership, engineering consulting support and oversight for all areas of Microsoft related technologies, including Microsoft 365 and associated technology including best practices, security, and configuration Plan for and arrange changes, upgrades, data migration, or downtime as necessary and proactively communicate them within our organization

Job Title: Network Administrator CommuniCare Health Services is seeking a skilled and experienced Network Administrator to support the design, implementation, and maintenance of our corporate network infrastructure. The ideal candidate will be responsible for ensuring the stability, security, and optimal performance of all LAN/WAN systems in accordance with company policies and industry best practices. Key Responsibilities: Administer and maintain LAN/WAN network services, ensuring adherence to organizational standards and policies. Evaluate network requirements and develop plans for new hardware installations or modifications to existing infrastructure. Coordinate and implement network hardware and software upgrades across multiple locations. Identify, troubleshoot, and resolve issues related to network performance, connectivity, and reliability. Monitor network performance through regular analysis and tuning; ensure uptime and minimize downtime through proactive maintenance. Collaborate with third-party vendors to resolve complex network-related issues. Work collaboratively with internal IT staff to deliver high-quality technical support to end users. Maintain the confidentiality and integrity of all data accessed, processed, or stored within the network systems. Create and maintain documentation of network configurations, issues, and resolutions. Participate in on-call support rotation and respond to emergencies as required. Perform additional duties as assigned. Additional Responsibilities: Provide technical support and guidance to staff in other departments. Oversee the installation of network hardware and software. Assist in the training and onboarding of new IT department personnel. Qualifications: Proven analytical and problem-solving skills in a fast-paced IT environment. Associate or Bachelor's Degree in Information Technology or a related field preferred; equivalent professional experience will be considered. Minimum of 2 years of experience in network design or supporting network architecture. Practical experience with network infrastructure, routing, and switching. Hands-on experience with physical installation of network equipment and cable management. Proficiency with Active Directory and Microsoft enterprise applications. Experience with firewall configuration and management (Barracuda CloudGen preferred), VPN implementation, and network security best practices. Familiarity with VMware vSphere and virtualization technologies. Experience with SAN or storage virtualization using iSCSI. Knowledge of Dell and HP server hardware. Exposure to networking hardware from Cisco, Enterasys/Extreme, Barracuda, and Aruba.

The Systems Engineer III is a senior-level role on the healthcare IT infrastructure team which is responsible for the design, implementation, and optimization of the Epic environment, including client systems, Citrix delivery, security integrations (Imprivata), and backend infrastructure. Serves as the subject matter expert for Epic, collaborating with application, networking, and security teams to ensure seamless performance and high availability of our mission-critical clinical systems. Core Job Responsibilities Design, configure, and maintain the Epic environment, including Citrix, Hyperspace, and print services. Administer Epic client distribution tools, including monitoring, deployment, and patching. Integrate Epic with enterprise technologies such as Active Directory, Imprivata, RightFax, and Microsoft 365/Exchange. Collaborate with application and infrastructure teams to optimize Epic system performance, reliability, and security. Troubleshoot and resolve complex issues related to Epic client systems, Citrix environments, and integrations. Participate in Epic upgrades, version migrations, and system validation testing. Implement and enforce HIPAA, security, and compliance standards across Epic and supporting infrastructure. Develop and maintain automation, scripts, and deployment workflows to improve efficiency and reliability. Mentor junior engineers and provide technical guidance to application teams. Participate in a rotating on-call support schedule for Epic infrastructure issues. Perform other duties as required. Education/Experience Requirements REQUIRED: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience). 5-7 years of systems engineering experience, with at least 3+ years in Epic administration. Strong knowledge of Epic client system architecture and distribution methods. Hands-on experience with: Citrix XenApp/XenDesktop administration Active Directory integration Imprivata authentication RightFax and enterprise print services Microsoft 365/Exchange/Groupwise Proficiency with Windows Server administration, virtualization (VMware/Hyper-V), and scripting (PowerShell/Python). Strong understanding of disaster recovery, high availability, and performance tuning. Strategic problem solver with the ability to diagnose and resolve complex infrastructure/application issues. Strong communication and collaboration skills, capable of working across IT and clinical teams. High accountability and ownership of mission-critical Epic systems. Commitment to security, compliance, and operational excellence. Ability to mentor junior engineers and share subject matter expertise. PREFERRED: Experience supporting large-scale Epic environments in a healthcare provider organization. Familiarity with hybrid cloud integrations (Azure, AWS). Knowledge of automation and infrastructure-as-code tools (Ansible, Terraform). Licensure/Certification Requirements PREFERRED: Epic ECSA certification (Client Systems Administrator) - required or must be obtained within 6 months of hire. Advanced certifications such as VMware VCP, Citrix CCP-V/CCE-V, Microsoft 365 Certified, or Cisco CCNP.

Integrative Emergency Services, LLC (“IES”) is seeking a Practice Administrator. This role provides operational support to Medical Directors and Emergency Room Physicians and APPs associated with our hospital partner(s). This role acts as the primary liaison and coordinator between IES Operations, the Provider Group, and Hospital administration. Current needs is to primarily provide on-site support to Texoma Medical Center in Dension, TX; however, subject to support remotely or travel to assist other sites based on organizational needs. IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality health care. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Provide administrative support to the Emergency and/or other assigned departments to include the Medical Directors, Clinicians, and support staff. Establish and maintain strong relations with Medical Directors, Hospital Administration, Managers, Clinicians, Nursing, PA and other IES personnel. Assist leadership team with support on operational needs. Communicate day-to-day operational issues with clinical leaders timely. Facilitate connections with appropriate personnel for further assistance when required. Ensure timely completion and maintenance of fair and adequate Clinician schedules including, but not limited to, importing into databases, and releasing to Clinicians. Ensure all shifts are covered and resolve call outs in a timely manner. Schedule and coordinate meetings, agendas, minutes, and calendars. Answer and screen Clinician calls. Participate in and organize education, social, and quality events as requested. Maintain proper documentation including, but not limited to, assisting with writing Standard Operation Procedures (SOPs) and implementing and maintaining appropriate employee records at the site level. Maintain clinical and/or operations dashboards as requested. Run and/or create reports as assigned which could include tracking and trending data. Monitor and report metrics as assigned. Assist with development and execution of operational strategies and planning activities. Provide input and adhere to all processes. Partners with IES departments including, but not limited to, Payroll, HR, Credentialing & Enrollment, and Recruiting on processes and/or requests. Provide process inputs to other departments timely. Ensure new hires are oriented, trained, and new hire checklist is completed. Coordinate training/educational courses to include shadow/orientation shifts. QUALIFICATIONS Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effective oral, written, and interpersonal communication skills Strong organizational skills Customer service orientation Demonstrated skills in the successful completion of multiple, simultaneous, and rapidly emergent tasks Ability to establish and maintain positive working relationships with management, business units, vendors, suppliers, and customers Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Proficiency with MS Office applications Detail oriented Ability to use discretion appropriately and maintain confidentiality Ability to read, write and speak English proficiently Education / Experience: Include minimum education, technical training, and/or experience preferred to perform the job. Required: High school diploma or GED Minimum 2 years' medical office management or related experience Preferred: Bachelor's degree 6 months' scheduling experience Expertise with Microsoft Office Suite and other desktop systems PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus While performing the duties of this job, the employee is regularly required to talk and hear Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms. Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.) Occasionally lift and/or move up to 20-25 pounds Fine hand manipulation (keyboarding) WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital office environments Including, but not limited to: Texoma Medical Center - 5016 N Hwy 75, Denison, TX, 75020 Monday - Friday Frequency of travel to site(s) can vary from weekly, to biweekly, to monthly based on needs The noise level in the work environment is usually low to moderate TRAVEL Travel to other hospitals and occasional offsite educational events and/or training may be required as dictated by business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.

Acts as collaborative member of the clinic team in providing continuity of and quality patient care. Responsible for the day to day operations of a multiple physician clinic to include the effective management of clinical systems, human resources, financial and environmental management. Promotes collaborative practice with other departments, providers and clinics, always exhibiting the ability to work with others to find solutions to difficult human, technical or administrative problems. Qualifications Education required: High school diploma or GED Education preferred: Bachelor's Degree in health or business management License, certification and/or registration: BLS Certification required Experience: Three years of management experience preferred or comparable education and experience can be considered. Previous experience with GPMS and electronic medical records desired. Additional Skills/Abilities: Must have excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly Must be able to use computer terminal, fax machine, multi-line telephone and copy machine Must be able to work well in a team environment About Us DeKalb Regional Medical Center celebrated its 35th anniversary in October 2021. Throughout its history, the team of healthcare providers here have been proud to serve the people of Fort Payne, Alabama. Today, DeKalb Regional is 134-beds and offers comprehensive services including cardiac catheterization, geriatric psychiatric services, women's and children's services, bariatric services, orthopedics services, and many more. DeKalb Regional and its physicians serve patients from throughout Northeast Alabama and Western Georgia. DeKalb Regional is committed to providing quality care close to home. The hospital is accredited by The Joint Commission and the American College of Cardiology as a Primary Stroke Center and Chest Pain Center. It was also awarded the 2023 Get with the Guidelines Rural Stroke Bronze Quality Award from the American Heart Association. In fall of 2023, DeKalb Regional was one of seven hospitals in Alabama to receive an “A” grade from The Leapfrog Group. DeKalb Regional Medical Center has 500 employees and more than 100 members of the medical staff.

SPPA GeneralPedsHoboken The Practice Administrator will: * Manage and supervise a variety of administrative functions related to budgets and efficient departmental operations. * Supervise a multidisciplinary team across the department and monitor staff workloads. * Assist Executive Director in optimizing schedules, working through specialty practice issues as they arise and eliminate problem areas. Requirements: * Requires a minimum of 2 years of supervisory experience in a physician practice/healthcare setting. * Currently licensed as a Registered Nurse in the State of New Jersey. * Requires outstanding interpersonal skills in order to deal effectively with a diverse group of callers, physicians, patients, visitors and other healthcare professionals. * The ability to use sound judgment and act independently and have strong attention to detail and organization skills. * Experience with budgets, accounts receivable, and practice management. Salary Range: 63,518.00 - 104,796.00 USD We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials. The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status. Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards. You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.

Job Code: Site Adm Address: 1680 E. 120th St. City: Los Angeles State: CA Country: United States of America Category: Clinics - Ambulatory Pay Rate Type: Yearly Salary Range (Depending on Experience): $45.65 - $66.20 If you are interested please apply online and send your resume to *********************** POSITION SUMMARY Reporting to the Director, Ambulatory Services of the Martin Luther King, Jr. Los Angeles (MLK-LA) Healthcare Corporation (the "Director"), and the Site Administrator is responsible for successfully managing day to day operations of all Martin Luther King Community Medical Group ("MLK CMG" or the "Group" sites. Selects trains and evaluates all site employees (except provider personnel). Provides physicians and allied health professionals resources required to meet patient needs and meet the strategic and financial objectives of MLK CMG. Provides input into development/revision of site policies and procedures; implements policies and procedures in the assigned site. Oversees site expenditures and site financial performance/ achievement of budget goals. Ensures compliance with regulatory agencies at the site level. Provides leadership in staff MLK CMG staff development, process improvement and site business development. Assists Director in negotiating and managing MLK CMG contracts including rental and purchasing agreements. ESSENTIAL DUTIES AND RESPONSIBILITIES * The Site Administrator is accountable for overseeing the overall management of a Health Center (Site) in designated areas including: Strategic, Financial and Operations Management; Patient Care Coordination, Patient Satisfaction and Clinical Outcomes; Teammate Management; and Risk Management, Audit and Compliance * Full accountability for non-clinician teammates within assigned Site, including but not limited to hiring, mentoring, professional development, annual review, compensation adjustment, corrective actions and termination. Responsible for planning, coordinating, directing and monitoring all operational and financial aspects of the site in conjunction with other clinician or non-clinician teammates. Provide effective leadership to managers, supervisors and teammates in overseeing the delivery of high-quality, cost-effective patient care. Strategic, Financial and Operations Management * Develops Site budget for overall membership growth and operational expenses, including capital budgets * Reports monthly on membership, operational expense, and other P&L variances to budget; Researches and monitors budget variations and mitigate unfavorable variances * Reviews, authorizes and monitors expenditure reports in accordance with company policies and procedures * Ensures adequate clinician and support staffing levels are maintained to provide appropriate and timely care to patients * Reviews and monitors teammate capacity and utilization and manages changes in hours or FTEs to ensure operational efficiency and compliance with appropriate company and regulatory policies * Develops Site level strategies to ensure membership goals are met for each line of business * Implement plans to continually enhance services provided by accountable departments and functions Patient Care Coordination, Patient Satisfaction and Clinical Outcomes * Works with Clinical Pod Lead Physician to resolve clinician-related issues and enhance provider satisfaction * Monitors patient satisfaction through various programs such as the formal complaint process, new patient survey, etc. and develops patient satisfaction improvement strategies to meet patient satisfaction goals * Ensures Patient Intervention Reports (PIRs) are distributed at each patient visit, evaluated for completion and cleared in the system as needed * Monitors current clinical outcome initiatives, such as STAR, P4P, CHAPs, to ensure that established goals are met * Ensures active and ongoing patient outreach through pursuit processes to support Quality Initiatives * Proactively manages high risk patient lists to avoid preventable admissions or readmissions or identify other patient needs * Monitors daily census and discharge reports to ensure appropriate follow up is provided to all discharged inpatients Teammate Management * Guide and develop non-clinical teammates to ensure they are meeting performance expectations; mentor, coach, and counsel as needed for professional development * Encourages staff participation Site Huddles and solicits staff suggestions and ideas on process improvement * Responsible for all teammate activity such as hiring, promotions, performance evaluations, salary increases, performance evaluations, and disciplinary actions * Recognizes teammates for performance that achieves goals related to Patient Satisfaction, clinical outcomes and teamwork * Ensures that management teammates understand DMG Teammate Policies and Handbook and other regulatory requirements affecting employment in Sites * Ensures continuing education programs are offered and taken timely to keep staff up-to-date on nursing practices, universal precautions, worker/patient safety, and other policies and procedures as required Risk Management, Audits and Compliance * Ensures that Site meets all internal and external Standards of Conduct as well as all legal and regulatory requirements * Proactively ensures Site is prepared for planned or surprise DHHS, Health Plan, or internal audits * Ensures compliance with state Worker Compensation and OSHA safety training requirements * Oversees compliance with state or federal regulations of the Injury Prevention and Safety Training Program * Oversees compliance with DMG policies and procedures in accordance with state and federal regulations for patient care and services (Medicare or other governing agencies) * Uses, protects, and discloses HCP patients' protected health information (PHI) only in accordance with * Health Insurance Portability and Accountability Act (HIPAA) standards. * Ensures the creation and implementation of any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA, or other governing agency audit POSITION REQUIREMENTS A. Education * Bachelor's degree from a four-year college * Master's degree in Healthcare Administration, Business Administration or Nursing preferred B. Qualifications/Experience * Minimum 5 years of work experience * Healthcare industry experience within managed care and/or medical group operations environment preferred * 3 or more years in healthcare management preferred C. Special Skills/Knowledge * Must be able to relate well to patients, clinicians, employees, and other professionals. Must be able to handle confidential issues with discretion. Must be able to understand the goals of the practice and work to obtain these goals independently as well as in collaboration with clinician partners. Must have working knowledge of managed care and other current health insurance arrangements. Bi-lingual in Spanish and English required. #LI-MM1 MLKCH Video

If you are interested please apply online and send your resume to *********************** Reporting to the Director, Ambulatory Services of the Martin Luther King, Jr. Los Angeles (MLK-LA) Healthcare Corporation (the “Director”), and the Site Administrator is responsible for successfully managing day to day operations of all Martin Luther King Community Medical Group (“MLK CMG” or the “Group” sites. Selects trains and evaluates all site employees (except provider personnel). Provides physicians and allied health professionals resources required to meet patient needs and meet the strategic and financial objectives of MLK CMG. Provides input into development/revision of site policies and procedures; implements policies and procedures in the assigned site. Oversees site expenditures and site financial performance/ achievement of budget goals. Ensures compliance with regulatory agencies at the site level. Provides leadership in staff MLK CMG staff development, process improvement and site business development. Assists Director in negotiating and managing MLK CMG contracts including rental and purchasing agreements. ESSENTIAL DUTIES AND RESPONSIBILITIES The Site Administrator is accountable for overseeing the overall management of a Health Center (Site) in designated areas including: Strategic, Financial and Operations Management; Patient Care Coordination, Patient Satisfaction and Clinical Outcomes; Teammate Management; and Risk Management, Audit and Compliance Full accountability for non-clinician teammates within assigned Site, including but not limited to hiring, mentoring, professional development, annual review, compensation adjustment, corrective actions and termination. Responsible for planning, coordinating, directing and monitoring all operational and financial aspects of the site in conjunction with other clinician or non-clinician teammates. Provide effective leadership to managers, supervisors and teammates in overseeing the delivery of high-quality, cost-effective patient care. Strategic, Financial and Operations Management Develops Site budget for overall membership growth and operational expenses, including capital budgets Reports monthly on membership, operational expense, and other P&L variances to budget; Researches and monitors budget variations and mitigate unfavorable variances Reviews, authorizes and monitors expenditure reports in accordance with company policies and procedures Ensures adequate clinician and support staffing levels are maintained to provide appropriate and timely care to patients Reviews and monitors teammate capacity and utilization and manages changes in hours or FTEs to ensure operational efficiency and compliance with appropriate company and regulatory policies Develops Site level strategies to ensure membership goals are met for each line of business Implement plans to continually enhance services provided by accountable departments and functions Patient Care Coordination, Patient Satisfaction and Clinical Outcomes Works with Clinical Pod Lead Physician to resolve clinician-related issues and enhance provider satisfaction Monitors patient satisfaction through various programs such as the formal complaint process, new patient survey, etc. and develops patient satisfaction improvement strategies to meet patient satisfaction goals Ensures Patient Intervention Reports (PIRs) are distributed at each patient visit, evaluated for completion and cleared in the system as needed Monitors current clinical outcome initiatives, such as STAR, P4P, CHAPs, to ensure that established goals are met Ensures active and ongoing patient outreach through pursuit processes to support Quality Initiatives Proactively manages high risk patient lists to avoid preventable admissions or readmissions or identify other patient needs Monitors daily census and discharge reports to ensure appropriate follow up is provided to all discharged inpatients Teammate Management Guide and develop non-clinical teammates to ensure they are meeting performance expectations; mentor, coach, and counsel as needed for professional development Encourages staff participation Site Huddles and solicits staff suggestions and ideas on process improvement Responsible for all teammate activity such as hiring, promotions, performance evaluations, salary increases, performance evaluations, and disciplinary actions Recognizes teammates for performance that achieves goals related to Patient Satisfaction, clinical outcomes and teamwork Ensures that management teammates understand DMG Teammate Policies and Handbook and other regulatory requirements affecting employment in Sites Ensures continuing education programs are offered and taken timely to keep staff up-to-date on nursing practices, universal precautions, worker/patient safety, and other policies and procedures as required Risk Management, Audits and Compliance Ensures that Site meets all internal and external Standards of Conduct as well as all legal and regulatory requirements Proactively ensures Site is prepared for planned or surprise DHHS, Health Plan, or internal audits Ensures compliance with state Worker Compensation and OSHA safety training requirements Oversees compliance with state or federal regulations of the Injury Prevention and Safety Training Program Oversees compliance with DMG policies and procedures in accordance with state and federal regulations for patient care and services (Medicare or other governing agencies) Uses, protects, and discloses HCP patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Ensures the creation and implementation of any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA, or other governing agency audit POSITION REQUIREMENTS A. Education Bachelor's degree from a four-year college Master's degree in Healthcare Administration, Business Administration or Nursing preferred B. Qualifications/Experience Minimum 5 years of work experience Healthcare industry experience within managed care and/or medical group operations environment preferred 3 or more years in healthcare management preferred C. Special Skills/Knowledge Must be able to relate well to patients, clinicians, employees, and other professionals. Must be able to handle confidential issues with discretion. Must be able to understand the goals of the practice and work to obtain these goals independently as well as in collaboration with clinician partners. Must have working knowledge of managed care and other current health insurance arrangements. Bi-lingual in Spanish and English required. #LI-MM1

Available positions: Administrator, Department of Food Services Administrator, Department of Laboratory Medicine and Pathology (DLMP), Division of Clinical Biochemistry & Immunology and Division of Microbiology Administrator, Hospital Operations Administrator, Division of Endocrinology Administrator, Central Sterile Processing Services Administrator, Opthamology and Language Services The Administrator brings Mayo Clinic's vision to fruition in partnership with other leaders, excelling in the foundational leadership capabilities of inspiring values, engaging colleagues, thinking boldly, and driving results. The Administrator is committed to the transformation of healthcare, utilizing their strong financial, business, and operational acumen. They empower teams, seek to simplify, and innovate, and are constantly curious with a growth mindset. The Administrator plays a pivotal role, serving as a role model for Mayo Clinic's core values, and collaborating across business units, sites, shields, and departments to advance Mayo Clinic's mission and strategic priorities. Responsibilities Vision and Strategy Collaborate with leadership, establish, and drive departmental vision, operational strategy, and goals in alignment with Mayo Clinic's overall strategy. Develop, communicate, and build consensus for goals in alignment with Mayo Clinic strategy. Lead and inspire team to prioritize, achieve goals, and advance outcome-based objectives. Extend Mayo Clinic's global reach. Assess and drive stakeholder engagement for new business opportunities. Establish and maintain relationships with external partners and collaborators in support of Mayo Clinic's goals and objectives. Effectively generates and implements new ideas. People and Culture Provide administrative leadership in Dyad/Triad relationship with Physician and Scientist leaders, exhibit and embody servant leadership, and display emotional intelligence to effectively adapt to changing environment. Lead, engage, and motivate team to advance and transform health care, aligned to a culture of safety and Mayo Clinic values. Succinctly communicate and facilitate bi-directional communication and transparency in a complex environment. Create and deliver high level communications and positively interact with staff and stakeholders. Serve as role model for facilitating difficult conversations, managing change, and navigating ambiguity. Elevate a highly collaborative work environment and culture that promotes equity, inclusion, and diversity. Coach, mentor, and develop direct reports and other mentees to foster life-long learning and professional growth. Operational Excellence Achieve excellence in administrative functions; self-directed with focus on driving operational and financial goals and metrics. Demonstrate expertise and fluency in specific area of responsibility. Balance department advocacy with the context of what is best for Mayo Clinic at large. Drive continuous administrative efficiency, optimization, and simplification using systems design, process improvement, and results-driven approaches. Foster internal and external partnerships and engage with experts to bridge gaps and increase scale. Facilitate problem solving and systems thinking across team, navigating abstract concepts with finesse. Leverage influence, relationships, and networks to navigate the organization and address complex problems. Facilitate quality, safety, regulatory, and service excellence. Transformation and Innovation Embrace innovation, inter and intra industry, and evolving technology to explore creative system designs to reimagine healthcare. Demonstrate baseline knowledge of emerging technologies and data literacy. Demonstrate global mindset and translate market trends and forecasts into strategic opportunities for operational success and new service line growth. Adapt and contribute in multiple environments to drive transformational change and innovation in alignment with strategic vision. Financial and Business Acumen Provide oversight of and interpret financial data and business metrics to gain a comprehensive view of the organization's performance and develop solutions to achieve financial goals. Ensure strong financial stewardship for department, shield, and organization. Develop strategic business plans and new service lines based upon data-driven decisions and benchmarked best practices. Demonstrate entrepreneurial mindset and execute new opportunities with internal and external partners, including new strategic opportunities through engagement with the Department of Business Development. Use data to drive performance across the team. Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers. Master's degree with a minimum of 3 years' experience with progressively increasing leadership responsibility (five years preferred) in healthcare management or related industry experience to include people, projects or programs required. Demonstrated competency in leadership, people management, operations, finance, communication, innovation, and change management methodologies. Operational experience must include demonstrated ability to work effectively and collaboratively in a multi-disciplinary environment with physician, scientist, educator, administrative, supervisory, and allied health staff. Please include a resume and cover letter to be considered for this position.

Why work for Ampla Health? 28015 Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate. Great Benefits including Medical, Dental, and Vision 4 weeks paid time off to start. 9 paid holidays 401k and profit sharing Full time, Monday to Friday Great work/home life balance The Site Administrator oversees daily clinic operations to ensure high-quality patient care, efficient workflows, and achievement of organizational, financial, and regulatory goals. Under the direction of the Director of Operations, this role manages staff, implements clinical protocols, drives performance improvement, and ensures an exceptional patient experience. Key Responsibilities: Oversee day-to-day clinic operations and administrative functions Implement business strategies to achieve clinic performance, productivity, and financial goals Support providers with goals, scheduling, and productivity monitoring Ensure compliance with FQHC regulations, payer requirements, and organizational policies Lead quality improvement activities and ensure adherence to EHR workflows Manage hiring, training, coaching, and performance evaluations for support staff Monitor financial performance, budgets, and accounts receivable; submit invoices timely Act as liaison between patients, clinicians, and administrative departments Resolve staff and patient concerns and maintain effective communication across teams Coordinate clinician schedules and time-off coverage Participate in operational projects, committees, and management meetings Promote a positive, professional, patient-centered environment Qualifications: Bachelor's degree in Healthcare Administration, Public Health, Business Administration, or related field; Master's preferred Minimum 2 years' experience in a medical practice or clinic leadership role Strong knowledge of business metrics, analytics, and process improvement Proficient in EHR systems and Microsoft Office Strong leadership, decision-making, and critical-thinking abilities Skills & Attributes: Excellent communication and interpersonal skills Ability to motivate and supervise staff effectively Professional, ethical, and mission-driven Strong problem-solving and organizational skills Physical Requirements: Ability to sit for extended periods and lift up to 40 lbs Adequate vision and hearing for patient and staff communication Comfort working in a clinical environment with potential exposure to infectious diseases Must be fully vaccinated for COVID-19 and required immunizations

The Practice Administrator coordinates, processes, reviews and monitors all aspects of the Clinic's function. This individual is responsible for developing, maintaining, and managing employees and oversees day-to-day operations, planning and coordinating staff coverage, ensures compliance with HIPAA/OSHA standards and identifies problems and makes recommendations for resolutions. Essential Duties and Responsibilities · Supervise the day-to-day functions of the office in accordance with federal, state, and local standards, guidelines, and regulations. · Maintain the office so that it is in compliance with company policy and government regulations regarding hygiene, safety and maintenance. · Provide effective, positive leadership to staff. · Builds strong positive communication with physicians and works as a team to enhance the success of the practice. · Participates in expense management. · Analyzes and staffs the clinic to meet needs of health care professionals and patients efficiently and courteously. · Collaborates with Human Resources to ensure personnel policy development and communication to staff to achieve consistency in labor and employee relations. · Plans, evaluates, recommends and implements new initiatives when appropriate. · Monitors patient service feedback and contributes to the process of resolving complaints and service issues. · Plans and initiates process improvement and cost reduction opportunities. · Establish and maintain effective working relationships with vendors, employees, other managers, and physicians. · Coordinates cleanliness, orderliness and safety of working environment. · Responsible for ensuring all licensing, continuing education, etc. is maintained, in conjunction with Central Billing Office. · Responsible for personnel management and oversight of clinic operations. · Responsible for the enforcement of clinic policies and procedures. · Establish, implement, and monitor office policies and procedures. · Serve as liaison and channel of communication between equipment and supply managers. · Resolve any staff problems and keeps lines of communication open to ensure high employee morale and a professional, healthful clinic atmosphere. · Control removal of medical waste in compliance with regulatory requirements. · Ensure educational materials and company marketing materials are available to the patients. · Control and approve employee time for payroll by scheduling the staff to meet operational requirements. · Manage talent-related matters including performance planning and appraisal, salary administration, discipline and communication, according to company policy and procedure guidelines; address personnel related problems. · Work with physician to create, edit, and maintain EHR templates. · Other duties as assigned/ required. Core Competencies Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions. Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information. Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation. Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability. Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs. Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others. Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals. Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams. Professional Requirements ► Meets dress code standards and adheres to policies. ► Completes annual education requirements. ► Maintains regulatory requirements. ► Maintains patient confidentiality at all times. ► Reports to work on time and as scheduled, completes work within designated time. ► Wears identification while on duty, uses computerized punch time system correctly. ► Completes in-services and returns in a timely fashion. ► Attends annual review and department in-services, as scheduled. ► Attends staff meetings annually, reads and returns all monthly staff meeting minutes. ► Represents the organization in a positive and professional manner. ► Actively participates in performance improvement and continuous quality improvement (CQI) activities. ► Complies with all organizational policies regarding ethical business practices. ► Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department. ► Promotes professional growth of subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniques and equipment. ► Assists other staff members in performing any duty that enhances the delivery of patient care. Regulatory Requirements ► 5-7 years related health care management experience preferred. ► Bachelor's or Associate's Degree in Healthcare or Business Administration or related field. ► Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications. ► Must be proficient with Windows-style applications, various software packages specific to role. ► Experience navigating laws and regulations of Private Practice Healthcare, ► Previous medical software experience. ► Ability to Interpret, apply and explain federal, state and local laws, codes, regulations and proceedings, and ensure compliance. ► Educated on and compliant with HIPAA regulations; maintains strict confidentiality of client information. ► Complies with Infection Control, Standard Precautions and OSHA standards for the healthcare professional. ► Cerner experience preferred. Skills ► Ability to communicate effectively in English, both verbally and in writing. ► Basic computer knowledge. ► Excellent time management skills and ability to multi-task and prioritize work ► Attention to detail and problem-solving skills. ► Strong organizational and planning skills. ► Excellent verbal and written communication skills with the ability to convey ideas accurately, clearly and effectively. ► Ability to communicate clearly and concisely, both orally and in writing. ► Ability to exercise sound independent judgment and discretion on matters of significance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 10 pounds. View all jobs at this company

CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Practice Administrator 2. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. You can find out more about us by visiting our website at *************************** Apply Today! Salary: Starting at $90,000 - $110,000 based on experience. Statement of Purpose: This role, reporting to the Regional Director of Clinical Operations, drives daily operations and ensures the seamless management of the facility. This position demands strong leadership and strategic execution to achieve organizational goals. This position will direct, coordinate, and integrate practice resources to meet both short-term and long-term organizational goals. This individual will assist in the implementation and enforcement of policies and procedures, onboard and train staff on new policies and processes, ensure compliance, report issues, and recommend solutions. They will also work closely with the staff and providers to ensure location compliance with applicable regulatory standards. (e.g., OSHA, DOH, DOL, HIPAA, etc.) Career Path: Practice Administrators manage a varying degree of work depending on the size and scope of location(s) they oversee. There are three Practice Administrator levels: PA I, PA II, PA III. A level and salary are assigned based on the number of providers in the site, how many sites they oversee, and how many visits are processed (checked out) through the clinics each year. A Practice Administrator can directly affect their career path (level) based on their work to increase the size and scope of their clinic(s). Levels are reviewed annually as part of the annual review/merit cycle. CAN Values: Recognize and affirm the unique and intrinsic worth of each individual. Treat all those we serve with compassion and kindness. Act with absolute honesty, integrity, and fairness in the way I conduct my business and the way I live my life. Trust my colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect, and dignity. Primary Tasks: Promote and practice with integrity CAN Community Health, Inc.'s mission, vision, and values as listed above Ensure delivery of high-quality patient care by actively monitoring patient experience feedback. Oversee the day-to-day operations with precision by optimizing scheduling, patient flow and resource allocation. Responsible for the direct and indirect oversight of on-site clinic staff. Oversight of front-end revenue cycle functions; including reconciliation of daily collection and end of day reports. Recruit, train, and lead high-performing teams, fostering a culture of excellence and accountability Comply and enforce all established CAN policies and procedures Conduct employee coaching and reviews Provide appropriate constructive feedback or disciplinary action and training Strategically manage the P & L, clinic budget, monitor expenses and ensure financial sustainability. Enforce strict adherence to all healthcare regulation and standards Maintain confidentially regarding patient and/or family in accordance with professional and departmental standards Collaborate closely with medical staff to ensure seamless, compassionate and timely patient care. Forge and maintain strategic relationships with community organizations and stakeholders to increase the clinic impact and Spearhead quality improvement initiatives to drive superior patient outcomes and clinic efficiency Participate in monitoring site visits, audits and other related activities as directed Act as a liaison between internal and external stakeholders to ensure satisfactory experience (s) Support quality program processes and objectives; participates in local quality team as assigned. Oversee patient records to ensure the highest stands of confidentiality and security Support all activities around the 340B Pharmacy Program Work collaboratively with functional leaders to drive successful outcomes of key performance Indicators Deliver monthly and quarterly presentations on clinic performance to Senior Leadership Proactively maintain knowledge of state and federal regulations and guidelines Secondary Tasks: Perform other duties as assigned by Sr. Director of Operations Work with agency partners to design and implement strategic marketing plans Requirements Education/Professional: Bachelor's Degree or at least five years of experience as a Medical Practice Manager, or equivalent combination of work experience and education Valid Driver's License. Knowledge, Skills and Abilities Required: Ability to work with minimal supervision Ability to effectively communicate both written, verbally Ability to give and receive information over the telephone Ability to effectively utilize problem-solving and decision-making techniques Ability to make effective judgments and decisions based on objective criteria Strong work ethics Demonstrated leadership abilities, including team building Knowledge of EMR system Excellent communication and interpersonal skills and a collaborative management style Excellent Computer skills and proficiency in Microsoft Office (EXCEL, VISIO, Word, PowerPoint) Excellent people skills, open to direction and commitment to get the job done Ability to tactfully interact with diverse personalities Promote teamwork, productivity, and delivery of high-quality care High comfort working in a diverse, busy environment with changing priorities Knowledge of HIV medical terminology, procedures, medications, and treatment practices Physical Requirements: Frequent bending, stooping, and standing Visual and auditory acuity Frequent sitting and walking for extended periods of time Required Training: New Employee Orientation Annual OSHA & HIPAA Stericycle DOT Training Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Responsible to: Regional Director of Clinical Operations Must be able to pass a Level I background check (a Level II background may also be required). ******************************** CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

$10,000 Sign on Bonus Job Summary/Overall Objectives Responsible for operational oversight of multiple physician practice locations, one or more service lines; coordinates, promotes and drives growth and efficiencies. Key responsibilities include ensuring the suitability of physical locations, availability and retention of talent, high levels of patient satisfaction, and steady growth in services and revenue. Works with operational service line leadership to develop plans for continued growth in patient volume. The role involves direct supervisory responsibilities such as hiring, coaching/mentoring, skills development, recognition and rewards, staff productivity, performance management, and succession planning. Travel required. Essential Job Responsibilities * The position is responsible for leading the department and accountable for oversight of multiple physician practice locations. * This position has direct supervisory responsibilities such as hiring, coaching/mentoring, skills development, recognition and rewards, staff productivity, performance management and succession planning. * Equitably and consistently apply and practice policies and procedures for all staff. * Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations. * Identify and implement revenue enhancement opportunities. * Support company strategy across business segments to optimize experience and results * Establish and maintain a safe working environment; ensure staff comply with safety, environmental, and infection control guidelines. * Assure proper use of safety equipment and devices; hold individuals accountable if non-compliant * Assure completion of staff competencies including mandatory education and programs relative to job-specific criteria * Investigate and resolve incident and patient concerns, as necessary, including evaluation of patient dismal requests * Equitably and consistently apply and practice policies and procedures for all staff * Improve Patient Satisfaction scores according to yearly targets; demonstrate year after year improvement in service to internal and external customers * Respond to client service recovery issues within required time and to the satisfaction of the customer * Hold regular department meetings, ensuring off shifts and satellite offices receive timely and accurate information * Build and strengthen relations through fostering two-way communication, diffuse sources of conflict * Provide opportunities for staff to actively provide input into decision-making processes * Encourage commitment to quality work throughout areas of responsibility * Use critical thinking skills to proactively resolve key issues that could derail productivity and engagement * Lead at least one process improvement initiative for the service line each year. * Provide regular feedback, praise, and recognition; reward accomplishments and results appropriately. * Identify, evaluate, and select internal and external talent, ensuring an acceptable fit with the desired culture including physician and advanced practice provider talent. * Provide opportunities for the education, training, and development of staff to help them reach their highest potential * Actively support and participate in succession planning initiatives. * Take responsibility for own professional growth and development; attend required leadership programs. * Monitor financial performance, develop plans for improvement. * Consider financial impact of decisions; use financial concepts for decision-making * Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations. * Identify and implement revenue enhancement opportunities * Coordinate the selection of vendors through established internal procurement procedures to drive down supplier costs while maintaining quality standards * Seek opportunities to reduce operating costs while balancing quality resources * Submit timely variance reports that display knowledge of expenses and demonstrate continual plans to reduce variances; operate each year more effectively than the one before * Stretch capital resources by extending the life of existing assets * Establish and maintain a safe working environment. * Ensure staff comply with safety, environmental, and infection control guidelines * Assure proper use of safety equipment and devices * Practice and encourage staff readiness in compliance with agency regulations and guidelines * Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/Experience * Bachelor's Degree in Health Care Administration, Business Administration, or a related field * Three (3) to Five (5) years supervisory/management experience in functional area. * Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of functional area. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Preferred Qualifications/Experience * Master's Degree in Health Care Administration, Business Administration, or a related field * Experience in Healthcare setting. * Medical office practice experience License, Certification & Clearances * Act 33 with renewal * Act 34 with renewal * Act 73 FBI Clearance Position Type/Expected Hours of Work * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat X Extreme Cold X Heights X Confined Spaces X Extreme Noise(>85dB) X Mechanical Hazards X Use of Vibrating Tools X Operates Vehicle (company) x Operates Heavy Equipment X Use of Lifting/Transfer Devices X Rotates All Shifts X 8 Hours Shifts X X 10-12 Hours Shifts X X On-Call X Overtime(+8/hrs/shift; 40/hr/wk) X Travel Between Sites X X Direct Patient Care X Respirator Protective Equipment X Eye Protection X Head Protection (hard hat) X Hearing Protection X Hand Protection X Feet, Toe Protection X Body Protection X Latex Exposure X X Solvent Exposure X Paint (direct use) Exposure X Dust (sanding) Exposure X Ethylene Oxide Exposure X Cytotoxic (Chemo) Exposure X Blood/Body Fluid Exposure X Chemicals (direct use) Exposure X Mist Exposure X Wax Stripper (direct use) X Non-Ionizing Radiation Exposure X Ionizing Radiation Exposure X Laser Exposure X Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) X X Sitting X X Walking X X Climbing Stairs X X Climbing Ladders X Standing X X Kneeling X Squatting (Crouching) X X Twisting/Turning X Keyboard/Computer Operation X X Gross Grasp X X Fine Finger Manipulation X X Hand/Arm Coordination X X Pushing/Pulling(lbs. of force) X Carry X Transfer/Push/Pull Patients X Seeing Near w/Acuity X X Feeling (Sensation) X Color Vision X X Hearing Clearly X X Pulling/Pushing Objects Overhead X Reaching Above Shoulder Level X X Reaching Forward X X Lifting Floor to Knuckle X Lifting Seat Pan to Knuckle ### X Lifting Knuckle to Shoulder ### X Lifting Shoulder to Overhead ### X When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required

** $10,000 Sign on Bonus ** Job Summary/Overall Objectives Responsible for operational oversight of multiple physician practice locations, one or more service lines; coordinates, promotes and drives growth and efficiencies. Key responsibilities include ensuring the suitability of physical locations, availability and retention of talent, high levels of patient satisfaction, and steady growth in services and revenue. Works with operational service line leadership to develop plans for continued growth in patient volume. The role involves direct supervisory responsibilities such as hiring, coaching/mentoring, skills development, recognition and rewards, staff productivity, performance management, and succession planning. Travel required. Essential Job Responsibilities The position is responsible for leading the department and accountable for oversight of multiple physician practice locations. This position has direct supervisory responsibilities such as hiring, coaching/mentoring, skills development, recognition and rewards, staff productivity, performance management and succession planning. Equitably and consistently apply and practice policies and procedures for all staff. Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations. Identify and implement revenue enhancement opportunities. Support company strategy across business segments to optimize experience and results Establish and maintain a safe working environment; ensure staff comply with safety, environmental, and infection control guidelines. Assure proper use of safety equipment and devices; hold individuals accountable if non-compliant Assure completion of staff competencies including mandatory education and programs relative to job-specific criteria Investigate and resolve incident and patient concerns, as necessary, including evaluation of patient dismal requests Equitably and consistently apply and practice policies and procedures for all staff Improve Patient Satisfaction scores according to yearly targets; demonstrate year after year improvement in service to internal and external customers Respond to client service recovery issues within required time and to the satisfaction of the customer Hold regular department meetings, ensuring off shifts and satellite offices receive timely and accurate information Build and strengthen relations through fostering two-way communication, diffuse sources of conflict Provide opportunities for staff to actively provide input into decision-making processes Encourage commitment to quality work throughout areas of responsibility Use critical thinking skills to proactively resolve key issues that could derail productivity and engagement Lead at least one process improvement initiative for the service line each year. Provide regular feedback, praise, and recognition; reward accomplishments and results appropriately. Identify, evaluate, and select internal and external talent, ensuring an acceptable fit with the desired culture including physician and advanced practice provider talent. Provide opportunities for the education, training, and development of staff to help them reach their highest potential Actively support and participate in succession planning initiatives. Take responsibility for own professional growth and development; attend required leadership programs. Monitor financial performance, develop plans for improvement. Consider financial impact of decisions; use financial concepts for decision-making Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations. Identify and implement revenue enhancement opportunities Coordinate the selection of vendors through established internal procurement procedures to drive down supplier costs while maintaining quality standards Seek opportunities to reduce operating costs while balancing quality resources Submit timely variance reports that display knowledge of expenses and demonstrate continual plans to reduce variances; operate each year more effectively than the one before Stretch capital resources by extending the life of existing assets Establish and maintain a safe working environment. Ensure staff comply with safety, environmental, and infection control guidelines Assure proper use of safety equipment and devices Practice and encourage staff readiness in compliance with agency regulations and guidelines Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/Experience Bachelor's Degree in Health Care Administration, Business Administration, or a related field Three (3) to Five (5) years supervisory/management experience in functional area. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of functional area. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Preferred Qualifications/Experience Master's Degree in Health Care Administration, Business Administration, or a related field Experience in Healthcare setting. Medical office practice experience License, Certification & Clearances Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance Position Type/Expected Hours of Work Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat X Extreme Cold X Heights X Confined Spaces X Extreme Noise(>85dB) X Mechanical Hazards X Use of Vibrating Tools X Operates Vehicle (company) x Operates Heavy Equipment X Use of Lifting/Transfer Devices X Rotates All Shifts X 8 Hours Shifts X X 10-12 Hours Shifts X X On-Call X Overtime(+8/hrs/shift; 40/hr/wk) X Travel Between Sites X X Direct Patient Care X Respirator Protective Equipment X Eye Protection X Head Protection (hard hat) X Hearing Protection X Hand Protection X Feet, Toe Protection X Body Protection X Latex Exposure X X Solvent Exposure X Paint (direct use) Exposure X Dust (sanding) Exposure X Ethylene Oxide Exposure X Cytotoxic (Chemo) Exposure X Blood/Body Fluid Exposure X Chemicals (direct use) Exposure X Mist Exposure X Wax Stripper (direct use) X Non-Ionizing Radiation Exposure X Ionizing Radiation Exposure X Laser Exposure X Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) X X Sitting X X Walking X X Climbing Stairs X X Climbing Ladders X Standing X X Kneeling X Squatting (Crouching) X X Twisting/Turning X Keyboard/Computer Operation X X Gross Grasp X X Fine Finger Manipulation X X Hand/Arm Coordination X X Pushing/Pulling(lbs. of force) X Carry X Transfer/Push/Pull Patients X Seeing Near w/Acuity X X Feeling (Sensation) X Color Vision X X Hearing Clearly X X Pulling/Pushing Objects Overhead X Reaching Above Shoulder Level X X Reaching Forward X X Lifting Floor to Knuckle X Lifting Seat Pan to Knuckle ### X Lifting Knuckle to Shoulder ### X Lifting Shoulder to Overhead ### X When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required

TITLE: DENTAL PRACTICE ADMINISTRATOR PURPOSE: The Practice Administrator manages the day to day functions and staff of the practice. This includes but is not limited to; acting as a liaison between patients and practitioners, maximize patient scheduling and flow, monitor insurance processing, collections and AR. This position actively promotes effective and efficient operation of the practice while meeting or exceeding financial goals of the practice and/or the company. The Practice Administrator fosters favorable public relations with patients, parents, staff, dentists of the practice and all external customers. JOB DUTIES: Manages day to day activities and staff of the practice. Acts as liaison and provides support to dentists and staff. Assures maximized collection on daily basis. Monitors AR on a weekly basis. Keeps credit balances at minimum. Manages workflow to assure smooth and efficient patient flow. Assures compliance with company policies. Oversees inventory control management of supplies - dental and front office. Ability to evaluate team members and perform employee reviews with input from the dentist(s). Understands disciplinary/discharge policy. Ensures adherence to OSHA standards for safety and infection control. Assures compliance with all HIPAA regulations. Assures appropriate documentation of any patient complaint or incident and works to resolve issues following management policies. Informs Director of Operations of such. Attends seminars/training that are applicable to practice and leadership development. Handles all staff issues, complaints and concerns in a timely and confidential manner. Develops team meeting agenda and runs meeting on a monthly basis. Provides training for clerical staff and front desk as appropriate. Completes required reports in timely manner; understand content and has ability to address issues. Motivates, communicates, and provides a positive environment in which all employees find job satisfaction. Communicates frequently with Director of Operations on status of all practice functions (especially financial) and issues. Notifies HR Director and Director of Operations of employee issues. Performs all duties as requested by dentist and/or corporate management. Assures productive, full schedules for each provider. Oversees appropriate entry and scheduling of treatment plans. Assures recall/reactivation efforts. Monitors unscheduled treatment and assures attempts at scheduling patient. Assures accurate daily deposit; make bank deposit. Performs payroll duties and tracks team member benefit hours.

The Senior Practice Administrator is responsible for directing, supervising and coordinating staff and activities at more than one designated practice sites in order to provide quality, cost-effective care for our patients. The Senior Practice Administrator will work closely with the physician and nursing teams, as well as with the Director of Operations to assure that all financial, clinical, and quality goals along with patient satisfaction goals are achieved. Responsibilities Operations Management: * Manage operations of assigned clinic sites; ensure compliance with standards of clinical care; maintain accountability for quality, safety, service and operational excellence; * Work closely with leadership, nurse manager, medical directors, physician providers and other clinical staff in a collaborative approach to excellence in service and clinical care, optimal outcomes, and efficient resource utilization; * Develop, lead and utilize LEAN, Six Sigma and PCMH strategies, techniques and tools for process improvement and improve patient health care. Implement DSRIP projects as appropriate. * Develop and support processes designed to engage all staff in the pursuit of operational and service excellence; regularly review patient satisfaction data and analyze for opportunities; involve staff and physicians in developing a plan for improvement when necessary; implement and maintain a weekly rounding process. * Monitor and analyze all performance improvement and quality data; research best practice across ambulatory services and other organizations to continually improve the patient/family experience; proactively address performance/quality issues including thorough review with physician leaders for resolution. * Conduct site staff meetings and participates in provider, practice improvement and other meetings as needed. * Maximize capacity and optimize customer service by analyzing and recommending changes in organizational systems procedures and ensuring patient satisfaction, clinic flow, quality and financial and site productivity. * Manage site activities related to federal and state funding sources and grants and ensure compliance with associated rules and regulations. Financial Management: * Monitor and analyze financial and budgetary performance including explanation and justification of actual vs. budget variance, oversee initiation of capital requests and new programs; review department charge master at least annually to capture additional revenue; develop and oversee contracts specific to areas of oversight. * Manage the operational and fiscal activities of the site to include staffing levels, budgets and financial and operating goals and plans and develops systems and procedures to improve the quality and efficiency of operations and meet productivity and quality goals. * Work in partnership with Billing Director to monitor efficiency and effectiveness of billing process and patient charges; coordinate with affiliate and partner organizations/providers as necessary. People Management: * Responsible for building and leading a high-performing staff. Select and evaluate staff based on their ability to contribute to organization/division/ clinic goals; * Provide leadership, coaching, support, and training to staff. Responsible for staffing, performance management, professional development, recruitment and retention of staff. * In partnership with the Nursing Manager, position will provide support for providing coaching on management and people leadership practices of the clinical support team, and ensuring compliance with all people-related policies and procedures. * Hire and supervise staff in accordance with personnel policies and procedures including orientation and training, providing career development advice, establishing employee goals, conducting performance reviews, coaching, counseling and disciplining staff, and recommending terminations if needed. * Develop and maintain strong and favorable internal and external relationships, partnerships with Community Care Collaborative, co-workers, including clinical managers, clinical support staff, providers and business office staff and other partners. * Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families. Program Management: * Work with Operations Director to develop long-term strategic plan(s) for assigned service lines; with Nursing Director and physician leadership, outline yearly goals for clinic sites; participate in planning process for program/service development and expansion; * Prepare an annual evaluation of the service area and proactively identify opportunities to improve the clinics competitive position in the community; work with PR on marketing and communication programs, as necessary. * Work with Project Manager to design, implement and develop new programs, renovations and expansions related to the site. * Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including the Joint Commission, CommUnityCare Standard Operating Procedures and Travis County Healthcare District Policies and Procedures. Knowledge/Skills/Abilities: * Communicate with others in a clear, understandable and professional manner on the phone and in person; and the demonstrated use of good written and verbal communication skills. * Effective project management skills, including the ability to plan, organize and schedule work in an efficient and productive manner, focusing on key priorities and meeting deadlines. * Ability to interact with peers, executives, patient families and other vendors in a manner that represents CommUnityCare positively. * Ability to build and lead high-performing teams; must be able to provide clear and accurate direction and guidance. * Exhibit sound judgment in decision-making. * Ability to learn and apply new information, knowledge and experiences in a timely manner. * Ability to be flexible and adaptable to change. * Ability to work on multiple tasks and projects and to prioritize. * Effective organizational skills and attention to detail; effective follow-through, and commitment to excellence. Qualifications MINIMUM EDUCATION: Bachelor's Degree in Business, Health Administration or related field.Bachelor's degree in Business, Health Administration, or related field. PREFERRED EDUCATION: Master's Degree in Business, Health Administration or related field MINIMUM EXPERIENCE: * 3 years related experience with at least 2 years in a medical office, management/supervisory capacity. * Demonstrated experience and proficiency with tools, technology and systems typically found in a healthcare environment (i.e. Microsoft Office Suite, patient record systems, EMR systems, etc.). PREFERRED EXPERIENCE: * 5 years experience in a primary care group practice or integrated care delivery system. * Knowledge of budget, billing, finance and managed care rules and regulations. * Previous experience working with a specialty clinic highly preferred * Membership in a professional organization such as Medical Group Management Association (MGMA) or American College of Healthcare Executives (ACHE) certification strongly preferred.

The Senior Practice Administrator-Hub Site is responsible for directing, supervising, and coordinating staff and activities at one of the two designated Hub practice sites in order to provide highly reliable, quality, cost-effective care for our patients. Our designated Hub Sites are the most complex and highest volume clinics within CommUnity Care Health Centers. The Senior Practice Administrator -Hub Site will work closely within the Site Triad and alongside physician, nursing, dental, and pharmacy teams, as well as with the Associate Director of Business Operations to assure that all financial, clinical, and quality goals, along with patient satisfaction goals, are achieved. Responsibilities Essential Duties Operations Management:• Manage day-to-day operations of assigned hub site; ensure compliance with standards of clinical care; maintain accountability for quality, safety, service and operational excellence;• Bi-directionally communicate in a timely manner to senior leadership as well as cascade information to various stakeholders, hub site managers, and front-line leaders on a continuous basis on any given topic at any given time due to the volume of productivity, traffic, and complexity of the hub site.• Work closely with site triad leadership, operational leaders, nursing and clinical leaders as well as other physician providers and other clinical staff in a collaborative approach to excellence in service and clinical care, optimal outcomes, and efficient resource utilization; • Develop, lead, and utilize LEAN, Six Sigma and PCMH strategies, techniques and tools for process improvement and improve patient health care. Implement Quality and Care Model pilot projects as appropriate.• Develop and support processes designed to engage all staff in the pursuit of operational and service excellence; regularly review patient satisfaction data and analyze for opportunities; involve staff and physiciansin developing a plan for improvement when necessary; implement and maintain a weekly rounding process.• Monitor, analyze, and communicate all performance improvement and quality data; research best practice across ambulatory services and other organizations to continually improve the patient/family experience; proactively address performance and or quality issues including thorough review with Site Triad Leadership for resolution and or improvement.• Conduct site staff meetings, quarterly all CUC meetings, and participate in service line, quality sub-committees, and other meetings as needed.• Optimize capacity and customer service by analyzing and recommending changes in organizational systems, policies and procedures, and ensure patient satisfaction, clinic flow, quality and financial and site productivity are meeting targets.• Manage site activities related to federal and state funding sources and grants and ensure compliance with associated rules and regulations.• Collaborate with various internal and external partners, i.e., coordination of operations with Central Health, WIC, Sendero, CUC's Central Pharmacy, CUC's Retail Pharmacy among others while building relationships with those key stakeholders that are onsite rendering services.• Collaborate and communicate with vendor and facility management teams to ensure proper maintenance and certification of building equipment. • Oversight and management of screening and diagnostic imaging services with respect to all Radiology to ensure compliance with regulatory certifications and quality maintenance• Demonstrate a willingness to be an active participant in initiatives that have a fundamental impact on the organization. Financial Management:• Monitor and analyze financial and budgetary performance including explanation and justification of actual vs. budget variance, oversee initiation of capital requests and new programs; review department charge master at least annually to capture additional revenue; develop and oversee contracts specific to areas of oversight.• Manage the operational and fiscal activities of the site to include staffing levels, budgets and financial and operating goals and plans and develops systems and procedures to improve the quality and efficiency of operations and meet productivity and qualitygoals.• Work in partnership with Revenue Cycle Managerto monitor efficiency and effectiveness of billing process and patient charges; coordinate with affiliate and partner organizations/providers as necessary.Program Management• Work with Operations Leadership Team to develop long-term strategic plan(s) for assigned service lines; with nursing and physician leadership, outline yearly goals for the hub site; participate in planning process for any program and service development for expansion, transition or decommission;• Prepare an annual evaluation of the service area and proactively identify opportunities to improve the hub site's competitive position in the community; work with strategy and communications leadership on marketing and communication programs, as necessary.• Work with PI/PM team to design, implement and develop new programs, renovations and expansions related to thehub site.• Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including the Federal, State, Local, the Joint Commission, HRSA, CommUnityCare Standard Operating Procedures and Travis County Healthcare District Policies and Procedures. * Collaborate, support, and monitor medical sterilization and dental sterilization SOPs in accordance with Federal, State, local standards alongside nursing and medical leaders.• Collaborate, support, and monitor residency programs with key stakeholders to ensure educational program success and access for CUC patients.• Collaborate with community partners to expanded access and resources for CommUnityCare patients. Knowledge/Skills/Abilities• Communicate with others in a clear, understandable and professional manner on the phone and in person; and demonstrate the use of good written and verbal communication skills.• Effective project management skills, including the ability to plan, organize and schedule work in an efficient and productive manner, focusing on key priorities and meeting deadlines• Ability to interact with peers, executives, patient families and other vendors in a manner that represents CommUnityCare positively.• Ability to build and lead high-performing teams; must be able to provide clear and accurate direction and guidance.• Exhibit sound judgment in decision-making.• Ability to learn and apply new information, knowledge and experiences in a timely manner.• Ability to be flexible and adaptable to change.• Ability to work on multiple tasks and projects and to prioritize.• Effective organizational skills and attention to detail; effective follow-through, and commitment to excellence.People Management/Department Management/Business Unit Management:• Responsible for building and leading a high-performing staff. Select and evaluate staff based on their ability to contribute to organization/division/ clinic goals;• Provide leadership, coaching, support, and training to staff. Responsible for staffing, performance management, professional development, recruitment and retention of staff.• In partnership with the Nursing Manager, position will provide support for providing coaching on management and people leadership practices of the clinical support team, and ensuring compliance with all people-related policies and procedures.• Hire and supervise staff in accordance with personnel policies and procedures including orientation and training, providing career development advice, establishing employee goals, conducting performance reviews, coaching, counseling and disciplining staff, and recommending terminations if needed.• Develop and maintain strong and favorable internal and external relationships, partnerships with Community Care Collaborative, co-workers, including clinical managers, clinical support staff, providers and business office staff and other partners.• Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships withfamilies. Qualifications MINIMUM EDUCATION: Bachelor's Degree in Business, Health Administration or related field. PREFERRED EDUCATION: Master's Degree in Business, Health Administration or related field MINIMUM EXPERIENCE: * Five (5) years of related experience with at least 3 years in a medical office, management/supervisory capacity.• Demonstrated experience and proficiency with tools, technology and systems typically found in a healthcare environment (i.e. Microsoft Office Suite, EMR systems, etc.). PREFERRED EXPERIENCE:• Seven (7) years of experience in a primary care group practice or integrated care delivery system.• Knowledge of budget, billing, finance and managed care rules and regulations.• Previous experience working with a specialty clinic highly preferred• Membership in a professional organization such as Medical Group Management Association (MGMA) or American College of Healthcare Executives (ACHE) certification strongly preferred.