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Massage therapist skills for your resume and career

Updated January 8, 2025
3 min read
Massage therapist example skills
Below we've compiled a list of the most critical massage therapist skills. We ranked the top skills for massage therapists based on the percentage of resumes they appeared on. For example, 24.4% of massage therapist resumes contained customer service as a skill. Continue reading to find out what skills a massage therapist needs to be successful in the workplace.

15 massage therapist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how massage therapists use customer service:
  • Exemplified excellent customer service and built steady clientele by participating in marketing events and posting and passing out marketing materials.
  • Provide excellent customer service : successfully aided in customer retention, answered customer questions, accurately handled financial transactions.

2. Cleanliness

Here's how massage therapists use cleanliness:
  • Maintained professionalism and cleanliness of therapy room and common areas in accordance with guidelines.
  • Provided medical and sports massage protocols and maintain organization and cleanliness of office.

3. Strong Customer Service

Here's how massage therapists use strong customer service:
  • Maintained a strong customer service policy while providing a professional service.
  • Make travel arrangements for executives Strong customer service skills

4. Work Ethic

Here's how massage therapists use work ethic:
  • Maintained a positive work ethic and moral that increased productivity and overall workplace interactions.
  • Display exemplary knowledge and abilities in massage therapy as well as proper behavior, attitude and work ethic.

5. Wellness Benefits

Wellness benefits refer to advantages that come with trying to make a good and healthier lifestyle, by trying regular exercises and choosing the kind of food to eat.

Here's how massage therapists use wellness benefits:
  • Perform therapeutic consecutive 50-80 minute customized massage session while promoting upgrades offered with emphasis on health and wellness benefits.
  • Designed and monitored specific treatment plans based on client's individual needs Promoted the health and wellness benefits to clients receiving massage

6. Massage Therapy

Massage therapy refers to a manual therapy system performed by a qualified licensed practitioner and focuses on the scientific manipulation of the soft tissues of the body and mainly consists of the application of manual - hands-on techniques.

Here's how massage therapists use massage therapy:
  • Provide exceptional client centered massage therapy treatments; render service that exceeds expectations and forges lasting professional relationships.
  • Delivered an array of professional massage therapy techniques to both established existing clientele and business walk-ins.

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7. Taking Care

Here's how massage therapists use taking care:
  • Educate my clients on the importance of massage, stretching and over all taking care of their bodies.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

8. Client Confidentiality

Client Confidentiality refers to maintaining secrecy regarding client information. This is most commonly seen in medical positions, where a doctor or therapist cannot give out patient information without strict reasons to do so. Client confidentiality can also be found in the legal sector, where information pertaining to a client and their case may only be provided at certain times.

Here's how massage therapists use client confidentiality:
  • Mitigated regulatory risks by ensuring compliance with federal, state, and local legal requirements while sustaining client confidentiality.
  • Experience in a variety of healing settings providing elite bodywork and natural wellness consulting maintaining the strictest client confidentiality

9. Patients

Here's how massage therapists use patients:
  • Provide Medical and Therapeutic Massage to patients according to a chiropractic prescription and General Assessment.
  • Provided rehabilitative and injury prevention massage for both physical therapy and occupational therapy patients.

10. Treatment Rooms

Here's how massage therapists use treatment rooms:
  • Lead Massage Therapist supervising coworkers and ensuring all preparation of treatment rooms is completed to corporate standards.
  • Cleaned Treatment rooms according to State of Florida safety and sanitary regulations.

11. Spa Treatments

Here's how massage therapists use spa treatments:
  • Performed hands-on specialized spa treatments and Swedish massage therapy.
  • Perform consecutive 50-minute quality massage therapy and spa treatments.

12. Front Desk

Here's how massage therapists use front desk:
  • Managed front desk reception area, coordinated marketing promotions, and created seasonal marketing material.
  • Front desk coordination, scheduling appointments, website/social media maintenance & organizing monthly meetings.

13. Social Work

Here's how massage therapists use social work:
  • Coordinated with school staff, rehabilitation specialists, probation officers, psychiatrists, social workers, and other clinicians.
  • Worked with residents in cooperation with the needs and requests of families, medical staff and social workers.

14. Excellent Guest

Here's how massage therapists use excellent guest:
  • Acknowledged and greeted each guest who entered and departed spa facilities and provided excellent guest service.
  • Performed modalities while maintaining excellent guest relations.

15. Body Treatments

Body treatments refers to a series of non-medical or holistic services aimed at benefiting an individual's wellbeing. These treatments are often found at massage parlors and spas and are used to relax an individual to better the person's physical, mental, and emotional health. This may include a soaking bath, a full body massage, acupuncture, and many others.

Here's how massage therapists use body treatments:
  • Provide consistent professional massage and body treatments in accordance to spa protocols, accepted certification practices, and required state regulations.
  • Provided consistent professional spa massages and body treatments compliant with spa protocols and accepted documentation practices
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List of massage therapist skills to add to your resume

Massage therapist skills

The most important skills for a massage therapist resume and required skills for a massage therapist to have include:

  • Customer Service
  • Cleanliness
  • Strong Customer Service
  • Work Ethic
  • Wellness Benefits
  • Massage Therapy
  • Taking Care
  • Client Confidentiality
  • Patients
  • Treatment Rooms
  • Spa Treatments
  • Front Desk
  • Social Work
  • Excellent Guest
  • Body Treatments
  • Therapeutic Massage
  • LMT
  • Good Communication
  • Massage Services
  • Allergies
  • Swedish Massage
  • House Training
  • Sports Massage
  • Reiki
  • Reflexology
  • Spa Services
  • Chair Massage
  • Scheduling Appointments
  • Chiropractic
  • Medical Histories
  • Hot Stone Massage
  • Physical Therapy
  • Massage Treatments
  • Exceptional Guest
  • Smoothies
  • Spa Management
  • Massage Modalities
  • Pre-natal
  • Thai
  • Informed Consent
  • Private Practice
  • Therapy Rooms
  • Body Wraps
  • Myofascial Release
  • Chronic Pain
  • Pain Management
  • Joint Quality
  • Maple

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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