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Master ConcessionAir / World Wide Concessions jobs in Arlington, VA - 17 jobs

  • Utility-Dishwasher - Ronald Reagan National Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Job Description Great Benefits: 401K, Insurance: Health, Dental, Vision, Life. paid vacation, federal holidays, birthdays, anniversary, sick days. Food, uniform, yearly shoes credit..... The Utility associate is responsible for various services to include but not limited to cleaning equipment, floors, workstations, utensils, pots and pans using specific chemicals to ensure sanitary standards; checking ice levels, keg beers, bib sodas and Co2 containers and replace if necessary; loading and unloading supply trucks; p erforming all other responsibilities as directed by the business or as assigned by management .. This is a non-exempt position and typically reports to the Cook, Assistant Manager or the Store Manager, depending on local requirements. Essential Functions: Cleans equipment which may include worktables, refrigerators, meat blocks and other equipment Cleans utensils, pots and pans by washing them by hand or place them in a dishwashing machine Returns clean utensils, pots and pans to their proper places Removes trash and garbage to designated areas Sweeps, mops, scrubs and buffs floors using heavy equipment Cleans walls, windows and steam cleans trashcans Stocks, dates, rotates and checks temperature of product Transfers supplies and equipment between storage and work areas by hand or hand truck Loads and unloads supply trucks Follows all security and safety procedures established by the Company Minimum Qualifications, Knowledge, Skills, and Work Environment: Ability to bend, twist, and stand to perform normal job functions Ability to lift and/or move up to 50 lbs to shoulder height Ability to push a 150 lbs trash dumpster Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents Frequently immerses hands in water and water diluted with chemical solutions Powered by JazzHR ILS4OMtN5s
    $28k-60k yearly est. 31d ago
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  • Crew Member -Restaurant - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Job Description For Ronald Reagan International Airport Restaurants GREAT BENEFITS!!! Matching 401K, Paid vacations, federal holidays, birthdays, anniversaries, food, uniform. Health, dental, vision, and life insurance benefits, and more..... Position Summary: To maintain outstanding customer service as per the Brands standards, process sales quickly, accurately, and efficiently, to be comfortable with cash register operations and safeguard company assets. Works in assigned restaurant location as determined by management. Responsibilities: Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service Counts money in cash drawer at the beginning of shifts to ensure that amounts are correct and that there is adequate change Answers all guest questions or finds appropriate answers for guests Bags the purchases for each customer Performs duties of barista and food preparation as needed Ability to accurately enter all orders into the point-of-sale system Maintains display items in a clean and orderly fashion Offers up-selling opportunities to all guests Receives payment by cash, credit card or airline voucher Issues all receipts and change due to customers Compiles all credit card receipts, airline vouchers, and shift paperwork to turn in at the end of each shift Adheres to MCA cash handling policy and procedures Communicates customer refunds and complaints to MOD Maintains clean and orderly check out areas Maintains orderly appearance of register area and supplies stocked Weighs items sold by weight to determine prices Stocks shelves and other market areas as directed by MOD Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers needs Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines Sweeps and mops as needed Performs other duties and side-work as assigned Qualifications Demonstrated pleasant attitude and energy to ensure great customer service Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Ability to process information/merchandise through register system Demonstrated ability to learn food and beverage knowledge and participate in training as required Ability to work under pressure and multi-task in a fast-paced environment Ability to accurately count money and make change Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns Ability to complete all shift-end documentation Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions Ability to maintain a safe and clean restaurant for customers Ability to walk and stand for long durations Ability to operate all equipment necessary to perform the job (i.e. register, coffee machine, espresso machine, toaster) Ability to do moderate to heavy lifting (25 lbs or less) Knowledge and adherence to MCA policies and procedures Knowledge and adherence to all airport rules and regulations Commitment to service of customers, staff, co-workers, and management High integrity and honesty, Work Ethic, passion, and commitment Ability to work scheduled hours, including weekdays, weekends, and holidays Follow through and dependability Knowledge and commitment to safety and food sanitation Powered by JazzHR ESeuvGdgCH
    $23k-31k yearly est. 15d ago
  • Restaurant Manager - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Job Description Compensation - $60,000 - $65,000/year + Quarterly Bonuses Open Availability. Great Benefits- Health, Dental, Vision, 401K, LTD/STD/Life, paid vacation, sick and personal days, yearly shoes credit, and more...... Position Summary: An MCA Manager is responsible for assisting the GM in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model/leader with the ability to solve problems, make informed decisions and manage the workforce and time wisely to achieve maximum results. Specialty areas of focus may be designated to an MCA Manager such as Bar Manager, Market Manager, Commissary Manager, or another unique area of focus as dictated by the Brand, General Manager or Director of Operations. Focus areas include duties such as daily/weekly inventory counts, ordering, and scheduling responsibility. Responsibilities: Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees Attend and contribute to management meetings as required Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner Record deliveries; receive and reconcile inventories with purchase orders Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation Suggest and implement strategies that can lead to increased revenue Ensure all cash payments are received, recorded and a receipt is provided to the customer Ensure that an end of night report is completed to ensure correct recording of all transactions Ensure that all cash items are balanced and accounted for daily Ensure cash handling of register, deposits and safe Ensure the restaurant, market, and bar are always kept to a high level of cleanliness Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented Monitor and ensure orientation, training, development and performance management of supervisors and crew Assist staff when required at busy periods Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget Assess employee/supervisor strengths and career development Ensure that all staff are punctual and attired correctly Meet with problem performers regularly and discuss/document areas of improvement Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures Ensure that menu briefings and quizzes are carried out regularly with all staff Work closely, and communicate with the GM to always ensure a smooth operation Ensure all work is carried out in compliance with Health & Safety regulations Communicate staff performance issues, training, and development needs to GM on a regular basis Maintain a high level of service for all guests Deal with complaints in an efficient and courteous manner Communicate any service/guest issues to the GM Perform any other duties as directed by the GM Maintains total accountability including labor cost, budgets, and projections Maintains food and beverage costs per budgetary standards FOH/BOH repair, light bulb replacement, general organization, and cleanliness Perform safety inspections and document results and shortfalls Responsible for ensuring all storerooms and loading areas are clean and always organized Qualifications Associate degree or equivalent in Hospitality, Business or Culinary Arts Minimum 3 years supervisory/assistant manager experience, preferably full-service restaurants Knowledge of marketing techniques and impact on business results Experience in guest relations, negotiations, and complaint handling Excellent verbal and written communication skills Commitment to service of customers, staff, co-workers, and management Demonstrated leadership ability; ability to lead by example High integrity and honesty High Work Ethic, passion, and commitment Ability to work full time hours to manage the operation, including weekdays, weekends, and holidays Demonstrated coaching and development skills Ability to train and delegate Follow through and dependability Adherence and modeling of all MCA policies and procedures Knowledge and commitment to safety and food sanitation Powered by JazzHR HttB7XywSZ
    $60k-65k yearly 17d ago
  • Restaurant Server - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Job Description $2.75/per hour + TIPS - Brand new Bus Boys & Poets Restaurant! Great benefits: 401K, paid vacation, birthdays, anniversary, federal holidays. Uniform, yearly shoes credit, food, Insurance: Health, Dental, Vision, LIfe, and more. Primary Objective of Position: Ensures that the guest is greeted with a warm and friendly welcome. Ensures that guests' order is taken in a friendly and timely manner. Ensures that guests receive their correct food and drink orders, answers inquire relative to items on menu and otherwise attends to the needs of guests. Essential Functions: Serves and creates a warm, fun atmosphere for guests and team members. Answers questions regarding food and drink items and their preparation. Greets newly seated guests in a friendly and timely manner. Takes drink orders at guest greeting, delivers beverages and offers appetizers. Takes entire order, repeats order to guest for clarification. Enters orders quickly and in proper sequence, using appropriate abbreviations and charges. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests. Runs food for guests in their section, as well as for any other section in the restaurant. Checks back after delivery of food to ensure guest satisfaction. Observe guests to respond to any additional needs. Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc. Presents check for payment and provides change or voucher within one minute of guests' payment. Follows appropriate accounting procedures for closing checks or vouchers. Gives a warm farewell and invites guests to return. Keeps station clean, sets up and takes down station tables appropriately. Attends shift meetings according to shift schedule. Adheres to company's alcoholic beverages policies. Adheres to company's sanitation procedures. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate to help keep high morale, productivity and efficiency/effectiveness. Portrays a favorable image of Chili's Grill & Bar at all times. Nonessential Functions: Works as a team player by assisting other team members with duties as necessary or when shift becomes unexpectedly busy. Performs other duties and responsibilities as required or requested. Accountabilities: Guests' orders are taken accurately, and service is provided throughout their visit in a timely, friendly manner. Qualification Standards: Dressed in proper dress code requirements, looking neat, clean and professional at all times. Stands/walks 100% of shift. Reaches, bends, stoops, and wipes frequently. Able to deliver plates, food & clear tables which may require lifting as much as 30lbs. Able to read menu items. Able to hear guests' orders and needs. Able to verbalize menu items clearly to guests while taking their orders or responding to their requests. Able to read and write handwritten notes. Able to write or memorize guests' orders. Able to use the computer to place orders. Able to accurately make cash or credit transactions and balance at end of shift. Powered by JazzHR 145yFyzYcO
    $19k-34k yearly est. 1d ago
  • Restaurant Bartender - Ronald Reagan National Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Job Description is Base Salary + TIPS Prepares and serves beverages and food to customers in bars and restaurants following the Brands core Steps of Service. Recommends wines and beers to customers upon request. Creates food pairings with wines and beers to enhance menu offerings. Works in assigned restaurant location as determined by management. Responsibilities: Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge, and all other aspects of customer service Greets guests warmly with a smile, making eye contact; checks for table setting completeness Mixes ingredients to prepare cocktails and other drinks according to Brand specifications; pours beer and wine Offers food menus to guests; offers all coffee services and prepared drinks Maintains thorough knowledge of wine and local and general beer inventory; makes suggestions to guests upon request Answers all guest questions or finds appropriate answers for guests Communicates all daily food and drink specials to guests; Takes accurate food and beverage orders Demonstrates knowledge of all menu offerings, food, and drink pairings, and gives detailed descriptions of each item Ability to accurately enter all orders into the point-of-sale system; updates the bar tab with all orders Ensures guest satisfaction Offers up-selling opportunities to all guests Verifies ages of guests ordering alcoholic beverages; responsibly serve alcohol Monitors and reports intoxicated guests to MOD Aids in moving and installing kegs, CO2 tanks, and soda mixes Washes glassware, containers, and other bar utensils as required Demonstrates appropriate wine service techniques when presenting tableside wine service Anticipates your guests' needs, including refilling drinks and replenishing flatware Assists other servers and bartenders as needed; is aware of and alerts other crewmembers of customers' needs Determines when guests have completed their meals and remove dirty dishes, flatware, and napkins Prepares and presents itemized bills to guests; receives and processes payment by cash, credit card, or airline voucher Adheres to MCA cash handling policies and procedures Serves food to customers seated in the restaurant and bar as needed Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TVs, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc. Cleans the entire front and back of the bar, including bottles, walk-ins, low boys, and reach-ins Orders and maintains the stock of liquor, wine, and beer by completing a pull sheet at the end of the shift, and turning in the appropriate location Fully stocks the bar at beginning of each shift, including ice, fruit, beverages, juices, and mixers Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments Clean and preset tables for the next customers Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA and Brand history, etc. Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines Sweeps and mops as needed Performs other duties and side-work as assigned Qualifications Demonstrated pleasant attitude and energy to ensure great customer service Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Must maintain an extensive knowledge of the wine inventory and menu offerings Must maintain an extensive knowledge of the local and general beer offerings Must have pairing knowledge of beers and wines Must have a working knowledge of the restaurant floor plan Demonstrated ability to learn food and beverage knowledge and participate in training as required Ability to successfully pass all service, menu, and alcoholic drink testing for the assigned concepts at standards assigned by management within 2 weeks of completion of training Ability to work under pressure and multi-task in a fast-paced environment Ability to accurately count money and make change Ability to communicate clearly with customers and crewmembers regarding food and beverage orders and customer questions and concerns Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions Ability to maintain a safe and clean restaurant for customers Ability to walk and stand for long durations Ability to do moderate to heavy lifting (25 lbs. or less) Knowledge and adherence to MCA policies and procedures Knowledge and adherence to all airport rules and regulations Commitment to service of customers, staff, co-workers, and management High integrity and honesty, Work Ethic, passion, and commitment Ability to work scheduled hours, including weekdays, weekends, and holidays Follow-through and dependability Knowledge and commitment to safety and food sanitation Powered by JazzHR qUzM0dB28J
    $19k-36k yearly est. 18d ago
  • Kitchen Prep - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Job DescriptionGreat Benefits: Insurance: Health, Dental, Vision, Life. 401K, paid vacation, federal holidays, birthday, anniversary. Uniform, yearly shoes credit, food...... Assists Cooks and Managers with a variety of tasks including but not limited to, station set-up, washing, portioning, boning, slicing, dicing meats and vegetables, and sandwich/salad/side production following the Brands specifications in a timely manner while maintaining the safety, sanitation, and security of the kitchen and equipment. Works in assigned restaurant location as determined by management. Responsibilities: Prepares ingredients for cooking, including portioning, washing, chopping, and storing according to MCA and Brand specifications and restaurant directions Follows recipes to ensure consistency and quality standards Follows prep par lists and prioritizes production to avoid product runouts Receives, labels, dates, rotates, and refrigerates all products to ensure freshness and control waste Discards and tracks all expired products on the approved waste sheet Cleans and maintains prep area (utensils, prep table, prep sinks, equipment, floors, walls, and any back-of-the-house area, etc.) Washes, peels, cuts, slices, dices, and portions specific food and menu items in accordance with established par levels Produces mass amounts of foods to be packaged, dated, and labeled for retail sale in market areas (Sandwiches, wraps, salads, sides, snack boxes, yogurts, etc.) Check and ensure the correctness of the temperatures of appliances and food and maintain required logs Completes prep list in accordance with specifications Completes assigned tasks according to specifications and preset time limits Follows all company safety, sanitation, and security policies and procedures Properly uses personal protective equipment Report maintenance needs, accidents, injuries, and unsafe working conditions to a MOD immediately Maintain confidentiality of proprietary information Maintain and care for company equipment according to instructions and manufacturer requirements Welcome and acknowledge guests according to company standards, when applicable, and assists guests as needed Clean, sanitize, and organize all kitchen areas, walk-in coolers, reach-ins, and all storage areas according to MCA and Brand specifications Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers' needs Sweeps and mops as needed Performs additional responsibilities, although not detailed, as requested by the chef or MOD at any time Qualifications Demonstrated pleasant attitude and energy Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Demonstrated knowledge of professional cooking and knife-handling skills Prior prep or production experience in a similar concept or restaurant preferred Demonstrated knowledge of and certification within 90 days for all required local, state, and federal health, safety, and sanitation laws Understanding of proper use and maintenance of major kitchen equipment including stoves, refrigeration, slicer, dish machine, etc. Ability to work scheduled hours, including weekdays, weekends, and holidays Knowledge and commitment to safety and food sanitation Powered by JazzHR x1k6sUsR87
    $17k-26k yearly est. 19d ago
  • Restaurant Cook - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Cook-1 - $18.00 Cook-2 - $20.00 We are hiring for our beautiful brand-new Bus Boys & Poets Restaurant located inside RONALD REAGAN INERNATIONAL AIRPORT! Check us out! Cook Benefits: Competitive hourly pay $18 - 20/hr. (depends on cook's job description/duties). Additional Supplemental Benefits Insurance (Health, Dental, Vision, Life Insurance) 401(k) matching program Employee Meals Uniform/Shoes for Crews Credit Holiday Pay (Time-off, Birthdays, Work Anniversary) Paid Time Off (Vacation) Cook Requirements: Regular background check by the airport to obtain badge Lifts and carries up to 40lbs, up to 20 times per shift Frequent bending, stooping, and standing 100% of shift Works in damp, hot environments with open flames Uses sharp knives, utensils, and kitchen machinery Able to read tickets and communicate effectively with the manager and team members Cook Responsibilities: Preparing a variety of food with diverse methods of preparation and adhering to specific product prep / handling procedures Ensuring proper execution of recipe procedures while maintaining a high quality and consistent product Maintaining cleanliness throughout the kitchen and ensures proper rotation of all products Communicating ticket times and potential problems with the QA, manager, and servers as necessary Completing assigned prep work to stock and setting up stations as necessary Breaking down and cleaning station or work area at the end of the shift Performing all duties and responsibilities in a timely and effective manner in accordance with established company policies Join our team and help us ensure that each guest and our staff have a pleasant experience at our restaurants as well as our staff a great day at work! We're excited to have you! Powered by JazzHR a2Xjxg9qYd
    $18-20 hourly 31d ago
  • Utility-Dishwasher - Ronald Reagan National Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Great Benefits: 401K, Insurance: Health, Dental, Vision, Life. paid vacation, federal holidays, birthdays, anniversary, sick days. Food, uniform, yearly shoes credit..... The Utility associate is responsible for various services to include but not limited to cleaning equipment, floors, workstations, utensils, pots and pans using specific chemicals to ensure sanitary standards; checking ice levels, keg beers, bib sodas and Co2 containers and replace if necessary; loading and unloading supply trucks; p erforming all other responsibilities as directed by the business or as assigned by management .. This is a non-exempt position and typically reports to the Cook, Assistant Manager or the Store Manager, depending on local requirements. Essential Functions: Cleans equipment which may include worktables, refrigerators, meat blocks and other equipment Cleans utensils, pots and pans by washing them by hand or place them in a dishwashing machine Returns clean utensils, pots and pans to their proper places Removes trash and garbage to designated areas Sweeps, mops, scrubs and buffs floors using heavy equipment Cleans walls, windows and steam cleans trashcans Stocks, dates, rotates and checks temperature of product Transfers supplies and equipment between storage and work areas by hand or hand truck Loads and unloads supply trucks Follows all security and safety procedures established by the Company Minimum Qualifications, Knowledge, Skills, and Work Environment: Ability to bend, twist, and stand to perform normal job functions Ability to lift and/or move up to 50 lbs to shoulder height Ability to push a 150 lbs trash dumpster Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents Frequently immerses hands in water and water diluted with chemical solutions
    $28k-60k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Compensation - $60,000 - $65,000/year + Quarterly Bonuses Open Availability. Great Benefits- Health, Dental, Vision, 401K, LTD/STD/Life, paid vacation, sick and personal days, yearly shoes credit, and more...... Position Summary: An MCA Manager is responsible for assisting the GM in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model/leader with the ability to solve problems, make informed decisions and manage the workforce and time wisely to achieve maximum results. Specialty areas of focus may be designated to an MCA Manager such as Bar Manager, Market Manager, Commissary Manager, or another unique area of focus as dictated by the Brand, General Manager or Director of Operations. Focus areas include duties such as daily/weekly inventory counts, ordering, and scheduling responsibility. Responsibilities: Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees Attend and contribute to management meetings as required Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner Record deliveries; receive and reconcile inventories with purchase orders Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation Suggest and implement strategies that can lead to increased revenue Ensure all cash payments are received, recorded and a receipt is provided to the customer Ensure that an end of night report is completed to ensure correct recording of all transactions Ensure that all cash items are balanced and accounted for daily Ensure cash handling of register, deposits and safe Ensure the restaurant, market, and bar are always kept to a high level of cleanliness Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented Monitor and ensure orientation, training, development and performance management of supervisors and crew Assist staff when required at busy periods Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget Assess employee/supervisor strengths and career development Ensure that all staff are punctual and attired correctly Meet with problem performers regularly and discuss/document areas of improvement Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures Ensure that menu briefings and quizzes are carried out regularly with all staff Work closely, and communicate with the GM to always ensure a smooth operation Ensure all work is carried out in compliance with Health & Safety regulations Communicate staff performance issues, training, and development needs to GM on a regular basis Maintain a high level of service for all guests Deal with complaints in an efficient and courteous manner Communicate any service/guest issues to the GM Perform any other duties as directed by the GM Maintains total accountability including labor cost, budgets, and projections Maintains food and beverage costs per budgetary standards FOH/BOH repair, light bulb replacement, general organization, and cleanliness Perform safety inspections and document results and shortfalls Responsible for ensuring all storerooms and loading areas are clean and always organized Qualifications Associate degree or equivalent in Hospitality, Business or Culinary Arts Minimum 3 years supervisory/assistant manager experience, preferably full-service restaurants Knowledge of marketing techniques and impact on business results Experience in guest relations, negotiations, and complaint handling Excellent verbal and written communication skills Commitment to service of customers, staff, co-workers, and management Demonstrated leadership ability; ability to lead by example High integrity and honesty High Work Ethic, passion, and commitment Ability to work full time hours to manage the operation, including weekdays, weekends, and holidays Demonstrated coaching and development skills Ability to train and delegate Follow through and dependability Adherence and modeling of all MCA policies and procedures Knowledge and commitment to safety and food sanitation
    $60k-65k yearly Auto-Apply 60d+ ago
  • Crew Member -Restaurant - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    For Ronald Reagan International Airport Restaurants GREAT BENEFITS!!! Matching 401K, Paid vacations, federal holidays, birthdays, anniversaries, food, uniform. Health, dental, vision, and life insurance benefits, and more..... Position Summary: To maintain outstanding customer service as per the Brands standards, process sales quickly, accurately, and efficiently, to be comfortable with cash register operations and safeguard company assets. Works in assigned restaurant location as determined by management. Responsibilities: Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service Counts money in cash drawer at the beginning of shifts to ensure that amounts are correct and that there is adequate change Answers all guest questions or finds appropriate answers for guests Bags the purchases for each customer Performs duties of barista and food preparation as needed Ability to accurately enter all orders into the point-of-sale system Maintains display items in a clean and orderly fashion Offers up-selling opportunities to all guests Receives payment by cash, credit card or airline voucher Issues all receipts and change due to customers Compiles all credit card receipts, airline vouchers, and shift paperwork to turn in at the end of each shift Adheres to MCA cash handling policy and procedures Communicates customer refunds and complaints to MOD Maintains clean and orderly check out areas Maintains orderly appearance of register area and supplies stocked Weighs items sold by weight to determine prices Stocks shelves and other market areas as directed by MOD Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers needs Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines Sweeps and mops as needed Performs other duties and side-work as assigned Qualifications Demonstrated pleasant attitude and energy to ensure great customer service Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Ability to process information/merchandise through register system Demonstrated ability to learn food and beverage knowledge and participate in training as required Ability to work under pressure and multi-task in a fast-paced environment Ability to accurately count money and make change Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns Ability to complete all shift-end documentation Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions Ability to maintain a safe and clean restaurant for customers Ability to walk and stand for long durations Ability to operate all equipment necessary to perform the job (i.e. register, coffee machine, espresso machine, toaster) Ability to do moderate to heavy lifting (25 lbs or less) Knowledge and adherence to MCA policies and procedures Knowledge and adherence to all airport rules and regulations Commitment to service of customers, staff, co-workers, and management High integrity and honesty, Work Ethic, passion, and commitment Ability to work scheduled hours, including weekdays, weekends, and holidays Follow through and dependability Knowledge and commitment to safety and food sanitation
    $23k-31k yearly est. Auto-Apply 15d ago
  • Restaurant To-Go - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Come join our team at the beautiful brand-new Bus Boys & Poets Restaurant located inside Ronald Reagan International Airport. GREAT BENEFITS!!! Matching 401K, Paid vacations, federal holidays, birthdays, anniversaries, food, uniform. Health, dental, vision, and life insurance benefits! Responsibilities: Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service Counts money in cash drawer at the beginning of shifts to ensure that amounts are correct and that there is adequate change Answers all guest questions or finds appropriate answers for guests Bags the purchases for each customer Ability to accurately enter all orders into the point-of-sale system Maintains display items in a clean and orderly fashion Receives payment by cash, credit card or airline voucher Issues all receipts and change due to customers Adheres to MCA cash handling policy and procedures Communicates customer refunds and complaints to MOD Stocks shelves and other market areas as directed by MOD Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers needs Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc Sweeps and mops as needed Performs other duties and side-work as assigned Qualifications Demonstrated pleasant attitude and energy to ensure great customer service Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Ability to process information/merchandise through register system Demonstrated ability to learn food and beverage knowledge and participate in training as required Ability to work under pressure and multi-task in a fast-paced environment Ability to accurately count money and make change Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions Ability to maintain a safe and clean restaurant for customers Ability to walk and stand for long durations Ability to operate all equipment necessary to perform the job (i.e. register, coffee machine, espresso machine, toaster) Ability to do moderate to heavy lifting (25 lbs or less) Ability to work scheduled hours, including weekdays, weekends, and holidays Follow through and dependability commitment to safety and food sanitation
    $19k-34k yearly est. Auto-Apply 50d ago
  • Restaurant Bartender - Ronald Reagan National Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    is Base Salary + TIPS Prepares and serves beverages and food to customers in bars and restaurants following the Brands core Steps of Service. Recommends wines and beers to customers upon request. Creates food pairings with wines and beers to enhance menu offerings. Works in assigned restaurant location as determined by management. Responsibilities: Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge, and all other aspects of customer service Greets guests warmly with a smile, making eye contact; checks for table setting completeness Mixes ingredients to prepare cocktails and other drinks according to Brand specifications; pours beer and wine Offers food menus to guests; offers all coffee services and prepared drinks Maintains thorough knowledge of wine and local and general beer inventory; makes suggestions to guests upon request Answers all guest questions or finds appropriate answers for guests Communicates all daily food and drink specials to guests; Takes accurate food and beverage orders Demonstrates knowledge of all menu offerings, food, and drink pairings, and gives detailed descriptions of each item Ability to accurately enter all orders into the point-of-sale system; updates the bar tab with all orders Ensures guest satisfaction Offers up-selling opportunities to all guests Verifies ages of guests ordering alcoholic beverages; responsibly serve alcohol Monitors and reports intoxicated guests to MOD Aids in moving and installing kegs, CO2 tanks, and soda mixes Washes glassware, containers, and other bar utensils as required Demonstrates appropriate wine service techniques when presenting tableside wine service Anticipates your guests' needs, including refilling drinks and replenishing flatware Assists other servers and bartenders as needed; is aware of and alerts other crewmembers of customers' needs Determines when guests have completed their meals and remove dirty dishes, flatware, and napkins Prepares and presents itemized bills to guests; receives and processes payment by cash, credit card, or airline voucher Adheres to MCA cash handling policies and procedures Serves food to customers seated in the restaurant and bar as needed Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TVs, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc. Cleans the entire front and back of the bar, including bottles, walk-ins, low boys, and reach-ins Orders and maintains the stock of liquor, wine, and beer by completing a pull sheet at the end of the shift, and turning in the appropriate location Fully stocks the bar at beginning of each shift, including ice, fruit, beverages, juices, and mixers Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments Clean and preset tables for the next customers Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA and Brand history, etc. Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines Sweeps and mops as needed Performs other duties and side-work as assigned Qualifications Demonstrated pleasant attitude and energy to ensure great customer service Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Must maintain an extensive knowledge of the wine inventory and menu offerings Must maintain an extensive knowledge of the local and general beer offerings Must have pairing knowledge of beers and wines Must have a working knowledge of the restaurant floor plan Demonstrated ability to learn food and beverage knowledge and participate in training as required Ability to successfully pass all service, menu, and alcoholic drink testing for the assigned concepts at standards assigned by management within 2 weeks of completion of training Ability to work under pressure and multi-task in a fast-paced environment Ability to accurately count money and make change Ability to communicate clearly with customers and crewmembers regarding food and beverage orders and customer questions and concerns Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions Ability to maintain a safe and clean restaurant for customers Ability to walk and stand for long durations Ability to do moderate to heavy lifting (25 lbs. or less) Knowledge and adherence to MCA policies and procedures Knowledge and adherence to all airport rules and regulations Commitment to service of customers, staff, co-workers, and management High integrity and honesty, Work Ethic, passion, and commitment Ability to work scheduled hours, including weekdays, weekends, and holidays Follow-through and dependability Knowledge and commitment to safety and food sanitation
    $19k-36k yearly est. Auto-Apply 60d+ ago
  • Kitchen Prep - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Great Benefits: Insurance: Health, Dental, Vision, Life. 401K, paid vacation, federal holidays, birthday, anniversary. Uniform, yearly shoes credit, food...... Assists Cooks and Managers with a variety of tasks including but not limited to, station set-up, washing, portioning, boning, slicing, dicing meats and vegetables, and sandwich/salad/side production following the Brands specifications in a timely manner while maintaining the safety, sanitation, and security of the kitchen and equipment. Works in assigned restaurant location as determined by management. Responsibilities: Prepares ingredients for cooking, including portioning, washing, chopping, and storing according to MCA and Brand specifications and restaurant directions Follows recipes to ensure consistency and quality standards Follows prep par lists and prioritizes production to avoid product runouts Receives, labels, dates, rotates, and refrigerates all products to ensure freshness and control waste Discards and tracks all expired products on the approved waste sheet Cleans and maintains prep area (utensils, prep table, prep sinks, equipment, floors, walls, and any back-of-the-house area, etc.) Washes, peels, cuts, slices, dices, and portions specific food and menu items in accordance with established par levels Produces mass amounts of foods to be packaged, dated, and labeled for retail sale in market areas (Sandwiches, wraps, salads, sides, snack boxes, yogurts, etc.) Check and ensure the correctness of the temperatures of appliances and food and maintain required logs Completes prep list in accordance with specifications Completes assigned tasks according to specifications and preset time limits Follows all company safety, sanitation, and security policies and procedures Properly uses personal protective equipment Report maintenance needs, accidents, injuries, and unsafe working conditions to a MOD immediately Maintain confidentiality of proprietary information Maintain and care for company equipment according to instructions and manufacturer requirements Welcome and acknowledge guests according to company standards, when applicable, and assists guests as needed Clean, sanitize, and organize all kitchen areas, walk-in coolers, reach-ins, and all storage areas according to MCA and Brand specifications Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers' needs Sweeps and mops as needed Performs additional responsibilities, although not detailed, as requested by the chef or MOD at any time Qualifications Demonstrated pleasant attitude and energy Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Demonstrated knowledge of professional cooking and knife-handling skills Prior prep or production experience in a similar concept or restaurant preferred Demonstrated knowledge of and certification within 90 days for all required local, state, and federal health, safety, and sanitation laws Understanding of proper use and maintenance of major kitchen equipment including stoves, refrigeration, slicer, dish machine, etc. Ability to work scheduled hours, including weekdays, weekends, and holidays Knowledge and commitment to safety and food sanitation
    $17k-26k yearly est. Auto-Apply 50d ago
  • Restaurant Cook - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Cook-1 - $18.00 Cook-2 - $20.00 We are hiring for our beautiful brand-new Bus Boys & Poets Restaurant located inside RONALD REAGAN INERNATIONAL AIRPORT! Check us out! Cook Benefits: Competitive hourly pay $18 - 20/hr. (depends on cook's job description/duties). Additional Supplemental Benefits Insurance (Health, Dental, Vision, Life Insurance) 401(k) matching program Employee Meals Uniform/Shoes for Crews Credit Holiday Pay (Time-off, Birthdays, Work Anniversary) Paid Time Off (Vacation) Cook Requirements: Regular background check by the airport to obtain badge Lifts and carries up to 40lbs, up to 20 times per shift Frequent bending, stooping, and standing 100% of shift Works in damp, hot environments with open flames Uses sharp knives, utensils, and kitchen machinery Able to read tickets and communicate effectively with the manager and team members Cook Responsibilities: Preparing a variety of food with diverse methods of preparation and adhering to specific product prep / handling procedures Ensuring proper execution of recipe procedures while maintaining a high quality and consistent product Maintaining cleanliness throughout the kitchen and ensures proper rotation of all products Communicating ticket times and potential problems with the QA, manager, and servers as necessary Completing assigned prep work to stock and setting up stations as necessary Breaking down and cleaning station or work area at the end of the shift Performing all duties and responsibilities in a timely and effective manner in accordance with established company policies Join our team and help us ensure that each guest and our staff have a pleasant experience at our restaurants as well as our staff a great day at work! We're excited to have you!
    $18-20 hourly Auto-Apply 60d+ ago
  • Crew Member

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Job Description The Crew Member is responsible for performing a variety of duties within a fast food establishment which may include cleaning the food or stock areas, operating fryers & microwaves, manning food preparation production line, assisting in the kitchen area, and maintaining inventory; p erforms all other responsibilities as directed by the business or as assigned by management . This is a non-exempt position and typically reports to the Store Manager. Essential Functions: Maintains a cheerful, courteous disposition and a neat, clean and professional image. Possess proficient knowledge of the menu in order to explain our offerings to the Guests, inform them of current food promotions and specials, and answer any questions. Collect payment (credit cards, cash) for drinks and/or food served following company established accounting procedures for all transactions. Ensure all financial transactions are correct and maintains accuracy and coin for making change. Operate credit card machines correctly. Accurately calculates change due to the Guest and return appropriate amount in a timely matter Cleans and stocks customer eating area(s), work stations, and equipment Greets all customers with a smile and friendly greeting and follows all MCA customer service policies and procedures Maintains a solid knowledge of product and services available in unit Transfers supplies and equipment between storage and work areas by hand or cart Assists with a variety of kitchen-related functions as needed Move and lift food and beverage products and supplies Qualifications: Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Ability to bend, twist, and stand to perform normal job functions Ability to lift and/or move up to 50 lbs to shoulder height Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Customer service and cash handling experience preferred Stands/walks during 100% of shift. Ability to verbalize clearly and respond to Guests.
    $23k-31k yearly est. 28d ago
  • Restaurant Server - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    $2.75/per hour + TIPS - Brand new Bus Boys & Poets Restaurant! Great benefits: 401K, paid vacation, birthdays, anniversary, federal holidays. Uniform, yearly shoes credit, food, Insurance: Health, Dental, Vision, LIfe, and more. Primary Objective of Position: Ensures that the guest is greeted with a warm and friendly welcome. Ensures that guests' order is taken in a friendly and timely manner. Ensures that guests receive their correct food and drink orders, answers inquire relative to items on menu and otherwise attends to the needs of guests. Essential Functions: Serves and creates a warm, fun atmosphere for guests and team members. Answers questions regarding food and drink items and their preparation. Greets newly seated guests in a friendly and timely manner. Takes drink orders at guest greeting, delivers beverages and offers appetizers. Takes entire order, repeats order to guest for clarification. Enters orders quickly and in proper sequence, using appropriate abbreviations and charges. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests. Runs food for guests in their section, as well as for any other section in the restaurant. Checks back after delivery of food to ensure guest satisfaction. Observe guests to respond to any additional needs. Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc. Presents check for payment and provides change or voucher within one minute of guests' payment. Follows appropriate accounting procedures for closing checks or vouchers. Gives a warm farewell and invites guests to return. Keeps station clean, sets up and takes down station tables appropriately. Attends shift meetings according to shift schedule. Adheres to company's alcoholic beverages policies. Adheres to company's sanitation procedures. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate to help keep high morale, productivity and efficiency/effectiveness. Portrays a favorable image of Chili's Grill & Bar at all times. Nonessential Functions: Works as a team player by assisting other team members with duties as necessary or when shift becomes unexpectedly busy. Performs other duties and responsibilities as required or requested. Accountabilities: Guests' orders are taken accurately, and service is provided throughout their visit in a timely, friendly manner. Qualification Standards: Dressed in proper dress code requirements, looking neat, clean and professional at all times. Stands/walks 100% of shift. Reaches, bends, stoops, and wipes frequently. Able to deliver plates, food & clear tables which may require lifting as much as 30lbs. Able to read menu items. Able to hear guests' orders and needs. Able to verbalize menu items clearly to guests while taking their orders or responding to their requests. Able to read and write handwritten notes. Able to write or memorize guests' orders. Able to use the computer to place orders. Able to accurately make cash or credit transactions and balance at end of shift.
    $19k-34k yearly est. Auto-Apply 60d+ ago
  • Restaurant To-Go - Ronald Reagan International Airport

    Master Concessionair 3.4company rating

    Master Concessionair job in Arlington, VA

    Job Description Come join our team at the beautiful brand-new Bus Boys & Poets Restaurant located inside Ronald Reagan International Airport. GREAT BENEFITS!!! Matching 401K, Paid vacations, federal holidays, birthdays, anniversaries, food, uniform. Health, dental, vision, and life insurance benefits! Responsibilities: Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service Counts money in cash drawer at the beginning of shifts to ensure that amounts are correct and that there is adequate change Answers all guest questions or finds appropriate answers for guests Bags the purchases for each customer Ability to accurately enter all orders into the point-of-sale system Maintains display items in a clean and orderly fashion Receives payment by cash, credit card or airline voucher Issues all receipts and change due to customers Adheres to MCA cash handling policy and procedures Communicates customer refunds and complaints to MOD Stocks shelves and other market areas as directed by MOD Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers needs Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc Sweeps and mops as needed Performs other duties and side-work as assigned Qualifications Demonstrated pleasant attitude and energy to ensure great customer service Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Ability to process information/merchandise through register system Demonstrated ability to learn food and beverage knowledge and participate in training as required Ability to work under pressure and multi-task in a fast-paced environment Ability to accurately count money and make change Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions Ability to maintain a safe and clean restaurant for customers Ability to walk and stand for long durations Ability to operate all equipment necessary to perform the job (i.e. register, coffee machine, espresso machine, toaster) Ability to do moderate to heavy lifting (25 lbs or less) Ability to work scheduled hours, including weekdays, weekends, and holidays Follow through and dependability commitment to safety and food sanitation Powered by JazzHR gt QCw9ON2H
    $19k-34k yearly est. 22d ago

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