Post job

Director Of Strategy jobs at Mastercard

- 146 jobs
  • Director, Open Finance & Developers Experience - Commercialization Strategy Analytics

    Mastercard 4.7company rating

    Director of strategy job at Mastercard

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Finance & Developers Experience - Commercialization Strategy Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview The Commercialization Strategy team is part of Mastercard's Open Finance & Developers Experience division and brings to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock innovation and streamline everyday consumer experiences. Many leading organizations are already using the Mastercard Open Finance & Developers Experience platforms to deliver some of the industry's most compelling services. Open Finance & Developers Experience is a fast-growing area of Mastercard's business, and this team is a key driver helping to scale our business globally and a very exciting place to work! Mastercard is seeking a visionary and execution-oriented Director to lead the global commercialization and go-to-market strategy for our Enterprise API Developer First Experience. This role will be instrumental in driving adoption, monetization, and ecosystem engagement across Mastercard's API portfolio, ensuring developers and enterprise clients worldwide receive a seamless, high-value experience. The ideal candidate combines strategic acumen with operational rigor and a passion for developer-centric innovation. The Role * Conduct market outside-in and enterprise inside-out analysis to identify GTM priorities across regions and verticals. * Identify and prioritize high-impact use cases across Mastercard enterprise and align them with targeted distribution channels to launch focused, scalable solutions. * Develop differentiated commercial value propositions, pricing models, and packaging strategies tailored to enterprise use cases and developer needs. * Build commercial structures to scale strategic partnerships within the global developer ecosystem, including platforms, communities, and technology collaborators. * Collaborate cross-functionally with Product, Engineering, Sales, and Legal to operationalize GTM plans and ensure readiness across all markets. * Drive execution of pilot programs and phased rollouts to validate hypotheses and accelerate time-to-market. * Support feedback loops with developers and enterprise clients to continuously refine offerings and improve the developer experience. * Monitor performance metrics (e.g., adoption, engagement, conversion) and iterate GTM strategies based on data-driven insights. * Champion a test-and-learn culture, using experimentation to optimize messaging, positioning, and channel strategies. All About You * Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. * Significant past experience in product commercialization, GTM strategy, or API product management in a global enterprise environment. * Proven success in launching and scaling enterprise technology products, especially APIs or developer platforms. * Deep understanding of developer ecosystems, enterprise sales cycles, and value-based pricing. * Strong leadership, communication, and stakeholder management skills across global teams. * Analytical mindset with experience in market research, customer insights, and performance tracking. * Experience building partnerships with global developer platforms, communities, or third-party integrators. * Familiarity with API documentation, developer portals, and sandbox environments. * Ability to translate technical capabilities into business value for diverse audiences. * Passion for improving developer experience and driving innovation through APIs. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $179,000 - $305,000 USD
    $179k-305k yearly Auto-Apply 19d ago
  • Vice President, Corporate Strategy (Core Payments)

    Mastercard 4.7company rating

    Director of strategy job at Mastercard

    **Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Vice President, Corporate Strategy (Core Payments) VP Strategy (Core Payments) Job Title: Vice President, Strategy Purpose. Join our dynamic Strategy and Execution team. This strategy role is ideal for someone passionate about payments and innovation We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Responsibilities: Drive and develop executive level strategy documents capturing the organization's vision and business focus areas in partnership and alignment in strong collaboration with senior level stakeholders within Core Payments, Commercial New Payment Flows (CNPF), , Services, Regions, etc. Contribute to the overall strategy agenda through thought leadership and creativity. Identify, structure, and prioritize cross-functional initiatives focused on payments products (e.g., tokenization, digital first, contactless, account to account, etc.) to generate actionable recommendations. tackle complex digital business problems, uncover root causes, develop solutions, and translate them into specific recommendations. Apply strategic and analytical rigor to product strategies, acting as a thought partner to prioritize and structure an innovative agenda. Maintain knowledge of payments landscapes and market trends to develop innovative solutions and product strategies. Develop and execute robust communications to align priorities and address support needs across various digital work streams. Manage relationships and other related workstreams, linked to MA strategic priorities, across the business to ensure buy-in, engagement and committed deliverables i.e. Core, CNPF, Services, Finance etc. Share learnings and insights with Divisional Presidents, Country Managers, and other key stakeholders, where relevant. - Management of cross functional teams to drive outputs and deliverables. Qualifications: Extensive experience in strategy consulting or developing go-to-market strategies for payments and/or digital products. Extensive experience of translating strategies to execution plans, driving end to end execution - particularly in a cross-functional environment, managing and prioritizing competing initiatives Strong understanding of Mastercard's products, services, and key revenue drivers, as well as the larger payment industry. Excellent communication and influencing skills to work with internal and external stakeholders. Proven track record of translating digital strategies into execution plans and driving end-to-end execution in a cross-functional environment. Politically savvy with a history of building consensus and bringing people together around a common cause. Analytical and solutions-oriented with the ability to drive thought leadership in digital strategy. Experience in M&A and/or corporate development is a plus. Compensation: Total Base Pay Range: $223,000.00 - $357,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $221,000 - $353,000 USD New York City, New York: $230,000 - $368,000 USD
    $230k-368k yearly 60d+ ago
  • Director, DeFi Strategy & Planning

    S&P Global 4.3company rating

    New York, NY jobs

    **About the Role:** **Grade Level (for internal use):** 13 **Job Title: Director, Digital Assets CoE & Strategic Planning** S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the capital and commodity markets worldwide. We are committed to innovation in the evolving digital asset ecosystem, and our newly formed Center of Excellence (CoE) for Digital Assets is designed to drive strategic growth, foster synergies, and position the firm as a thought leader in decentralized finance (DeFi) and related markets. **Role Overview:** We are seeking a Strategist to join our compact team of three in the Digital Assets CoE, which is a part of the larger Enterprise Strategy team. This role will play a pivotal part in navigating the internal landscape to facilitate product ideation, identify synergies across divisions, institutionalize capabilities, streamline efforts, and optimize resources. You will also contribute to external and client-facing activities, including representing S&P Global at conferences and forums, staying abreast of developments in the digital asset ecosystem, and supporting senior strategists with their workload. The CoE has a broad remit focused on advancing S&P Global's position in digital assets through market intelligence, innovation, client enablement, thought leadership, external advocacy, growth exploration, and partnership building. This is an opportunity to shape the future of DeFi within a global financial powerhouse and it a dynamic role at the forefront of DeFi innovation within a global leader in financial intelligence. **Key Responsibilities:** + Help drive product ideation by working closely with divisional product management teams to develop new offerings relevant to digital asset markets. + Identify synergies and new market opportunities, revenue models, or client-facing products based on emerging trends. + Prototype and pilot initiatives to support franchise expansion, ensuring agility for quick pivots. + Help Consolidate expertise, knowledge, and best practices to ensure high-quality outcomes in building and executing digital asset strategies. + Lead efforts to streamline efforts, reduce duplication, and optimize resources to enhance overall performance. + Promote collaboration across divisions to scale insights, client engagement, and innovation. + Ensure alignment of standards and tools across divisions to enable best practices. + Help track industry disruptions, regulatory changes, innovations, and competitor moves through research, data analytics, and external networks. + Provide market trend monitoring, intelligence gathering, and product ideation support to internal stakeholders. + Contribute to the development and delivery of tailored information, tools, workshops, or consultations to help clients address challenges, optimize strategies, and capitalize on opportunities. + Contribute to the creation and promotion of content such as whitepapers, webinars, podcasts, or industry events to establish S&P Global as an authority in digital assets. + Occasionally represent S&P Global in policy forums, academic forums, industry events, and client events. + Engage with traditional and crypto-native market participants to identify areas of mutual interest and accelerate potential partnerships. + Support senior strategists with workload management and contribute to accelerating S&P Global's innovation and growth exploration in digital assets. + Maintain up-to-date knowledge of the digital asset ecosystem through ongoing research and networking. **Compensation/Benefits Information:** (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $146,109 to $252,227.25 USD. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (********************************************* **What We're Looking For:** **Basic Required Qualifications:** + Bachelor's degree in Finance, Economics, Business, Computer Science, or a related field; advanced degree (e.g., MBA, MS in Finance) preferred. + At least 5 years of experience in crypto and digital assets, with a strong background in traditional financial markets. + Proven crypto fluency, including deep understanding of DeFi protocols, blockchain technologies, regulatory landscapes, and market dynamics. + Experience in a strategy, consulting, or product development role within financial services or fintech, ideally involving innovation in emerging technologies. **Key Skills:** + Strategic planning and execution. + Project and innovation management. + Strong analytical and technical skills, including data analytics and research methodologies. + Excellent collaboration and stakeholder management abilities. + Superior communication skills, both written and verbal, with experience in content creation and public speaking. **Personal Attributes:** + Curiosity and openness to new ideas. + Creativity in problem-solving and ideation. + Flexibility and resilience in a fast-paced, evolving environment. + Passion for the digital assets industry. + Growth mindset and commitment to lifelong learning. + High emotional intelligence and adaptability. + Entrepreneurial approach to driving initiatives and seizing opportunities. **Return to Work:** Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. **What's In It For** **You?** **Our Mission:** Advancing Essential Intelligence. **Our People:** We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. **Our Values:** **Integrity, Discovery, Partnership** Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: + Health & Wellness: Health care coverage designed for the mind and body. + Flexible Downtime: Generous time off helps keep you energized for your time on. + Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. + Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. + Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. + Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ***************************************** **Global Hiring and Opportunity at S&P Global:** At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. **Recruitment Fraud Alert:** If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to ************************ . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (******************************************************************************************************************** . ----------------------------------------------------------- **Equal Opportunity Employer** S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. **US Candidates Only:** The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ********************************************************************************************** ----------------------------------------------------------- 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.2 - Middle Professional Tier II (EEO Job Group) **Job ID:** 322407 **Posted On:** 2025-11-24 **Location:** New York, New York, United States
    $146.1k-252.2k yearly Easy Apply 36d ago
  • Director, DeFi Strategy & Planning

    S&P Global 4.3company rating

    New York, NY jobs

    About the Role: Grade Level (for internal use): 13 Job Title: Director, Digital Assets CoE & Strategic Planning S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the capital and commodity markets worldwide. We are committed to innovation in the evolving digital asset ecosystem, and our newly formed Center of Excellence (CoE) for Digital Assets is designed to drive strategic growth, foster synergies, and position the firm as a thought leader in decentralized finance (DeFi) and related markets. Role Overview: We are seeking a Strategist to join our compact team of three in the Digital Assets CoE, which is a part of the larger Enterprise Strategy team. This role will play a pivotal part in navigating the internal landscape to facilitate product ideation, identify synergies across divisions, institutionalize capabilities, streamline efforts, and optimize resources. You will also contribute to external and client-facing activities, including representing S&P Global at conferences and forums, staying abreast of developments in the digital asset ecosystem, and supporting senior strategists with their workload. The CoE has a broad remit focused on advancing S&P Global's position in digital assets through market intelligence, innovation, client enablement, thought leadership, external advocacy, growth exploration, and partnership building. This is an opportunity to shape the future of DeFi within a global financial powerhouse and it a dynamic role at the forefront of DeFi innovation within a global leader in financial intelligence. Key Responsibilities: * Help drive product ideation by working closely with divisional product management teams to develop new offerings relevant to digital asset markets. * Identify synergies and new market opportunities, revenue models, or client-facing products based on emerging trends. * Prototype and pilot initiatives to support franchise expansion, ensuring agility for quick pivots. * Help Consolidate expertise, knowledge, and best practices to ensure high-quality outcomes in building and executing digital asset strategies. * Lead efforts to streamline efforts, reduce duplication, and optimize resources to enhance overall performance. * Promote collaboration across divisions to scale insights, client engagement, and innovation. * Ensure alignment of standards and tools across divisions to enable best practices. * Help track industry disruptions, regulatory changes, innovations, and competitor moves through research, data analytics, and external networks. * Provide market trend monitoring, intelligence gathering, and product ideation support to internal stakeholders. * Contribute to the development and delivery of tailored information, tools, workshops, or consultations to help clients address challenges, optimize strategies, and capitalize on opportunities. * Contribute to the creation and promotion of content such as whitepapers, webinars, podcasts, or industry events to establish S&P Global as an authority in digital assets. * Occasionally represent S&P Global in policy forums, academic forums, industry events, and client events. * Engage with traditional and crypto-native market participants to identify areas of mutual interest and accelerate potential partnerships. * Support senior strategists with workload management and contribute to accelerating S&P Global's innovation and growth exploration in digital assets. * Maintain up-to-date knowledge of the digital asset ecosystem through ongoing research and networking. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $146,109 to $252,227.25 USD. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here What We're Looking For: Basic Required Qualifications: * Bachelor's degree in Finance, Economics, Business, Computer Science, or a related field; advanced degree (e.g., MBA, MS in Finance) preferred. * At least 5 years of experience in crypto and digital assets, with a strong background in traditional financial markets. * Proven crypto fluency, including deep understanding of DeFi protocols, blockchain technologies, regulatory landscapes, and market dynamics. * Experience in a strategy, consulting, or product development role within financial services or fintech, ideally involving innovation in emerging technologies. Key Skills: * Strategic planning and execution. * Project and innovation management. * Strong analytical and technical skills, including data analytics and research methodologies. * Excellent collaboration and stakeholder management abilities. * Superior communication skills, both written and verbal, with experience in content creation and public speaking. Personal Attributes: * Curiosity and openness to new ideas. * Creativity in problem-solving and ideation. * Flexibility and resilience in a fast-paced, evolving environment. * Passion for the digital assets industry. * Growth mindset and commitment to lifelong learning. * High emotional intelligence and adaptability. * Entrepreneurial approach to driving initiatives and seizing opportunities. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ***************************************** Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to ************************. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. * ---------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ******************************************************************************************** * ---------------------------------------------------------- 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 322407 Posted On: 2025-11-24 Location: New York, New York, United States
    $146.1k-252.2k yearly Easy Apply 36d ago
  • Director, DeFi Strategy & Planning

    S&P Global 4.3company rating

    New York, NY jobs

    About the Role: Grade Level (for internal use): 13 Job Title: Director, Digital Assets CoE & Strategic Planning S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the capital and commodity markets worldwide. We are committed to innovation in the evolving digital asset ecosystem, and our newly formed Center of Excellence (CoE) for Digital Assets is designed to drive strategic growth, foster synergies, and position the firm as a thought leader in decentralized finance (DeFi) and related markets. Role Overview: We are seeking a Strategist to join our compact team of three in the Digital Assets CoE, which is a part of the larger Enterprise Strategy team. This role will play a pivotal part in navigating the internal landscape to facilitate product ideation, identify synergies across divisions, institutionalize capabilities, streamline efforts, and optimize resources. You will also contribute to external and client-facing activities, including representing S&P Global at conferences and forums, staying abreast of developments in the digital asset ecosystem, and supporting senior strategists with their workload. The CoE has a broad remit focused on advancing S&P Global's position in digital assets through market intelligence, innovation, client enablement, thought leadership, external advocacy, growth exploration, and partnership building. This is an opportunity to shape the future of DeFi within a global financial powerhouse and it a dynamic role at the forefront of DeFi innovation within a global leader in financial intelligence. Key Responsibilities: Help drive product ideation by working closely with divisional product management teams to develop new offerings relevant to digital asset markets. Identify synergies and new market opportunities, revenue models, or client-facing products based on emerging trends. Prototype and pilot initiatives to support franchise expansion, ensuring agility for quick pivots. Help Consolidate expertise, knowledge, and best practices to ensure high-quality outcomes in building and executing digital asset strategies. Lead efforts to streamline efforts, reduce duplication, and optimize resources to enhance overall performance. Promote collaboration across divisions to scale insights, client engagement, and innovation. Ensure alignment of standards and tools across divisions to enable best practices. Help track industry disruptions, regulatory changes, innovations, and competitor moves through research, data analytics, and external networks. Provide market trend monitoring, intelligence gathering, and product ideation support to internal stakeholders. Contribute to the development and delivery of tailored information, tools, workshops, or consultations to help clients address challenges, optimize strategies, and capitalize on opportunities. Contribute to the creation and promotion of content such as whitepapers, webinars, podcasts, or industry events to establish S&P Global as an authority in digital assets. Occasionally represent S&P Global in policy forums, academic forums, industry events, and client events. Engage with traditional and crypto-native market participants to identify areas of mutual interest and accelerate potential partnerships. Support senior strategists with workload management and contribute to accelerating S&P Global's innovation and growth exploration in digital assets. Maintain up-to-date knowledge of the digital asset ecosystem through ongoing research and networking. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $146,109 to $252,227.25 USD. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here What We're Looking For: Basic Required Qualifications: Bachelor's degree in Finance, Economics, Business, Computer Science, or a related field; advanced degree (e.g., MBA, MS in Finance) preferred. At least 5 years of experience in crypto and digital assets, with a strong background in traditional financial markets. Proven crypto fluency, including deep understanding of DeFi protocols, blockchain technologies, regulatory landscapes, and market dynamics. Experience in a strategy, consulting, or product development role within financial services or fintech, ideally involving innovation in emerging technologies. Key Skills: Strategic planning and execution. Project and innovation management. Strong analytical and technical skills, including data analytics and research methodologies. Excellent collaboration and stakeholder management abilities. Superior communication skills, both written and verbal, with experience in content creation and public speaking. Personal Attributes: Curiosity and openness to new ideas. Creativity in problem-solving and ideation. Flexibility and resilience in a fast-paced, evolving environment. Passion for the digital assets industry. Growth mindset and commitment to lifelong learning. High emotional intelligence and adaptability. Entrepreneurial approach to driving initiatives and seizing opportunities. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ***************************************** Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to ************************. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ******************************************************************************************** ----------------------------------------------------------- 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.2 - Middle Professional Tier II (EEO Job Group)
    $146.1k-252.2k yearly Auto-Apply 38d ago
  • Director, Change Management Strategy & Implementation

    American Express 4.8company rating

    New York jobs

    Salary Range\: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services Team (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The U.S. Consumer Marketing team (USCM) is part of the U.S. Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Director of Change Management Strategy and Implementation will lead the adoption roadmap and training for the future marketing execution model across U.S Consumer Marketing. The Director will be responsible for driving organizational change, ensuring seamless process transition, and enabling teams to effectively manage new tools and processes, including those for Project Flywheel. Project Flywheel is the Enterprise initiative focused on advancing the end-to-end marketing execution technical and operational ecosystem to drive greater efficiency, business impact, and support the next generation of marketing processes and platforms. Key Responsibilities\: Lead the Flywheel change management rollout across U.S. Consumer Marketing to ensure a seamless transition of execution capabilities into workflows Anticipate and mitigate adoption challenges Own organization communication updates and feedback loop between U.S. Consumer Marketing and the Marketing Transformation team to drive alignment and a successful process rollout Define, develop, and deploy training materials in partnership with the Product and Marketing Operations teams Measure and report on training effectiveness, marketer satisfaction, and adoption Minimum Qualifications: Demonstrated experience leading cross-functional teams Strong interpersonal, leadership and influencing skills with the ability to work with partners across different functions and communicate with all levels of colleagues Strong analytical skills with the ability to identify gaps and implement scalable solutions Self-starter with the ability to thrive in an evolving environment and a bias towards action Team player with a passion to create the best customer experience for our Marketers Familiarity with enterprise-wide change management efforts preferred Bachelor's Degree required
    $123k-215.3k yearly Auto-Apply 60d+ ago
  • Director, Open Finance & Developers Experience - Commercialization Strategy Analytics

    Mastercard 4.7company rating

    Director of strategy job at Mastercard

    **Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director, Open Finance & Developers Experience - Commercialization Strategy Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview The Commercialization Strategy team is part of Mastercard's Open Finance & Developers Experience division and brings to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock innovation and streamline everyday consumer experiences. Many leading organizations are already using the Mastercard Open Finance & Developers Experience platforms to deliver some of the industry's most compelling services. Open Finance & Developers Experience is a fast-growing area of Mastercard's business, and this team is a key driver helping to scale our business globally and a very exciting place to work! Mastercard is seeking a visionary and execution-oriented Director to lead the global commercialization and go-to-market strategy for our Enterprise API Developer First Experience. This role will be instrumental in driving adoption, monetization, and ecosystem engagement across Mastercard's API portfolio, ensuring developers and enterprise clients worldwide receive a seamless, high-value experience. The ideal candidate combines strategic acumen with operational rigor and a passion for developer-centric innovation. The Role - Conduct market outside-in and enterprise inside-out analysis to identify GTM priorities across regions and verticals. - Identify and prioritize high-impact use cases across Mastercard enterprise and align them with targeted distribution channels to launch focused, scalable solutions. - Develop differentiated commercial value propositions, pricing models, and packaging strategies tailored to enterprise use cases and developer needs. - Build commercial structures to scale strategic partnerships within the global developer ecosystem, including platforms, communities, and technology collaborators. - Collaborate cross-functionally with Product, Engineering, Sales, and Legal to operationalize GTM plans and ensure readiness across all markets. - Drive execution of pilot programs and phased rollouts to validate hypotheses and accelerate time-to-market. - Support feedback loops with developers and enterprise clients to continuously refine offerings and improve the developer experience. - Monitor performance metrics (e.g., adoption, engagement, conversion) and iterate GTM strategies based on data-driven insights. - Champion a test-and-learn culture, using experimentation to optimize messaging, positioning, and channel strategies. All About You -Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. - Significant past experience in product commercialization, GTM strategy, or API product management in a global enterprise environment. - Proven success in launching and scaling enterprise technology products, especially APIs or developer platforms. - Deep understanding of developer ecosystems, enterprise sales cycles, and value-based pricing. - Strong leadership, communication, and stakeholder management skills across global teams. - Analytical mindset with experience in market research, customer insights, and performance tracking. - Experience building partnerships with global developer platforms, communities, or third-party integrators. - Familiarity with API documentation, developer portals, and sandbox environments. - Ability to translate technical capabilities into business value for diverse audiences. - Passion for improving developer experience and driving innovation through APIs. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $179,000 - $305,000 USD
    $179k-305k yearly 18d ago
  • Senior Manager, Visual Identity & Brand Design Strategy

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences. OnBrand - American Express' In-House Creative agency - is on a journey of exciting expansion. Our ambition is to "Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence". We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. **Role & Responsibilities:** The Brand Design Strategy team sets the vision for how the American Express brand is expressed across every touchpoint - shaping a cohesive, modern, and globally resonant multi-sensory identity grounded in authenticity and heritage. We translate strategic brand principles into impactful cross-channel design systems to be applied across the enterprise, building long-term brand value. As Senior Manager, Visual Identity Design Strategy, this person will lead key initiatives that advance and refine Amex's global visual identity system. They'll collaborate with business units, in-house creative teams, and external agencies to propel brand design excellence and connected expression across channels, products, and experiences. **Key Responsibilities** + Lead strategic design initiatives to evolve the Amex visual identity system, ensuring global consistency and flexibility for business needs, from concept through delivery - managing internal and external creative partners to ensure quality, timing, and budget alignment. + Partner cross-functionally with brand strategy, insights, and creative teams to translate business goals and research findings into effective and on-brand visual solutions. + Ensure integrity and intent of visual identity guidelines is upheld across creative manifestations in close partnership with Brand Management team. + Develop and refine brand design principles and guidance that reinforce brand pillars while allowing creative innovation across diverse applications. + Shape and review creative briefs that define clear objectives, articulate business and brand challenges, and inspire outstanding design work + Advocate for design thinking and champion the role of design as a strategic driver of brand and business impact. + Measure and optimize design impact, identifying key performance indicators and opportunities to enhance brand coherence and effectiveness. **Qualifications** + 5-7 years of experience in branding, graphic design, design strategy, or similar, preferably in both agency and corporate environments. + Strong portfolio/case studies showcasing leadership in developing or evolving comprehensive brand identity systems (logos, color, typography, illustration, design principles, and more). + Deep understanding of brand and design systems, from high-level strategy through implementation across digital, print, and environmental touchpoints. + Experience managing co-branded or partnership design systems with sensitivity to attribution, hierarchy, and contextual relevance. + Exceptional communication skills, with the ability to clearly articulate design rationale and strategy to senior stakeholders. + Proven ability to lead multiple, complex design initiatives simultaneously across global teams. + Proficiency in writing and evaluating creative briefs, SOWs, and managing project resources efficiently. + Passion for great design, a strong grasp of emerging creative trends, and a deep appreciation for how visual identity shapes brand experience. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Marketing **Primary Location:** US-New York-New York **Other Locations:** US-Georgia-Atlanta **Schedule** Full-time **Req ID:** 25022475
    $103.8k-174.8k yearly 11d ago
  • Director Deposit Product Analytics

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Business The U.S. Consumer Services business is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. Within U.S. Consumer Services, the Consumer Banking Organization is committed to providing members with Everyday Banking products that give members unparalleled value, service and convenience. This recently formed team is driving AXP's innovation for banking services, identifying Member needs' and innovating around new digital banking products. This exciting opportunity is core to driving future success of American Express. About the Role The Director of Deposit Product Analytics will lead a global team of analytics professionals dedicated to driving growth and customer engagement across the American Express Consumer Banking portfolio. This role sits within the Consumer Banking organization and serves as a key advisor to senior leadership, providing data-driven insights that shape strategic decisions, enable primary customer relationships, and strengthen the overall banking business. Key Responsibilities * Lead and develop a global team of 6+ analytics professionals, fostering a culture of collaboration, accountability, and innovation. * Deliver data-driven recommendations that inform product strategy, customer growth initiatives, and money movement optimization. * Serve as a strategic thought partner to the Banking leadership team, transforming complex data into clear, actionable strategies. * Own the Rewards Checking scorecard, including forecasting, performance reporting, and key performance indicator tracking. * Lead the team through the AI transformation, embedding advanced analytical tools and automation to improve efficiency and insight generation. * Partner cross-functionally with Product Management, Marketing, Finance, Risk, and Technology teams to align analytics insights with business priorities. * Support audits, operational activities, and issue management to ensure data integrity and compliance with internal standards. * Define priorities, manage project pipelines, and ensure high-quality, timely execution of analytical deliverables. * Develop and refine frameworks for performance measurement, forecasting, and opportunity sizing. * Champion the use of data and analytics to influence key business decisions across the Consumer Banking portfolio. Who You Are You are a strategic, detail-oriented leader with a passion for data and a bias for action. You thrive on connecting insights to business outcomes and empowering teams to deliver measurable impact. You combine analytical rigor with business intuition and are skilled at influencing decisions across senior stakeholders. You are also an innovator - eager to explore how AI and emerging technologies can transform analytics and drive the future of Consumer Banking at American Express. Qualifications * 7+ years of professional experience in analytics, data science, or related fields, ideally within financial services; deposits experience preferred. * 3+ years of people leadership experience, managing and developing analytical talent. * Proficiency in SQL and Tableau, with experience working with large, complex datasets. * Strong problem-solving skills and the ability to translate data into actionable insights. * Excellent communication and storytelling abilities - able to distill technical findings into clear, business-relevant recommendations. * Proven success collaborating across teams in a fast-paced, matrixed environment. * Bachelor's degree required; advanced degree in a quantitative or business field preferred (e.g., Statistics, Economics, Finance, or Data Science). Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
    $144.3k-256.3k yearly 3d ago
  • Algo Quant - Quantitative Strategies Desk, Vice President

    Citigroup 4.6company rating

    New York, NY jobs

    We are seeking a talented and experienced Algo Quant to join our Quantitative Strategies desk. This is a key role in a new initiative to build a sophisticated, automated trading system. The ideal candidate will have a strong background in quantitative finance, options theory, and market microstructure, with hands-on experience in back-testing, auto-quoting, and execution analysis. **Responsibilities:** + Develop and implement auto-quoting and auto-hedging strategies for options systematic strategies. + Design and build back-testing frameworks to evaluate the performance of trading strategies. + Implement a system to store historic trades. + Develop tools to benchmark executions for regular performance analysis. + Contribute to the design and eventual implementation of custom execution algorithms. + Collaborate with traders and other quants to improve trading performance. + Stay up-to-date with the latest research and trends in options systematic strategies and algorithmic trading. **Requirements:** + Strong background in quantitative finance, mathematics, statistics, or a related field. + Deep understanding of options theory, market microstructure, and algorithmic trading. + Strong programming skills in a language such as Python, C++, or Java + Experience with back-testing, auto-quoting, and risk management systems. + Excellent communication and collaboration skills. **Preferred Qualifications:** + Experience building custom execution algorithms. + Experience with Execution trading platforms. **Level:** + Up to Vice President (VP) **Education:** + Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Institutional Trading ------------------------------------------------------ **Job Family:** Quantitative Analysis ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** New York New York United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $175,000.00 - $250,000.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 10, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $175k-250k yearly 60d+ ago
  • Algo Quant - Quantitative Strategies Desk, Vice President

    Citigroup Inc. 4.6company rating

    New York, NY jobs

    We are seeking a talented and experienced Algo Quant to join our Quantitative Strategies desk. This is a key role in a new initiative to build a sophisticated, automated trading system. The ideal candidate will have a strong background in quantitative finance, options theory, and market microstructure, with hands-on experience in back-testing, auto-quoting, and execution analysis. Responsibilities: * Develop and implement auto-quoting and auto-hedging strategies for options systematic strategies. * Design and build back-testing frameworks to evaluate the performance of trading strategies. * Implement a system to store historic trades. * Develop tools to benchmark executions for regular performance analysis. * Contribute to the design and eventual implementation of custom execution algorithms. * Collaborate with traders and other quants to improve trading performance. * Stay up-to-date with the latest research and trends in options systematic strategies and algorithmic trading. Requirements: * Strong background in quantitative finance, mathematics, statistics, or a related field. * Deep understanding of options theory, market microstructure, and algorithmic trading. * Strong programming skills in a language such as Python, C++, or Java * Experience with back-testing, auto-quoting, and risk management systems. * Excellent communication and collaboration skills. Preferred Qualifications: * Experience building custom execution algorithms. * Experience with Execution trading platforms. Level: * Up to Vice President (VP) Education: * Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. * ----------------------------------------------------- Job Family Group: Institutional Trading * ----------------------------------------------------- Job Family: Quantitative Analysis * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: New York New York United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $175,000.00 - $250,000.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Dec 10, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
    $175k-250k yearly 10d ago
  • VP, Data & AI Strategy & Design

    Mastercard 4.7company rating

    Director of strategy job at Mastercard

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary VP, Data & AI Strategy & Design Role Summary The AI and Data Strategy organization (Chief AI and Data Office) is responsible for driving innovation through advanced AI and data capabilities across Mastercard's product and consulting teams. The VP, Data and AI Strategy Lead, will champion AI-driven transformation, focusing on leadership, influence, and the facilitation of AI design workshops and documentation. This role is pivotal in shaping Mastercard's strategy for both Business to Business (B2B) commercial payments and consumer payments, with a strong emphasis on agentic design thinking. ________________________________________ Key Responsibilities * Lead and Influence: Provide visionary leadership across product teams and business units, driving adoption of AI including agentic design thinking in payments innovation. * AI Design Thinking: Champion AI design thinking methodologies to unlock innovative solutions and drive business impact. * Facilitate AI Design Workshops: Organize and lead AI design workshops, fostering collaboration and creativity to develop actionable frameworks and solutions. * Draft AI Design Documents: Author and maintain comprehensive AI design documents that guide product development and strategic decision-making. * Data Strategy and Management: Embed data design thinking and strategies, ensuring high-quality data acquisition, governance, and utilization to support AI and payments innovation. * Strategic Partnerships: Build and nurture strong relationships with internal and external stakeholders to advance Mastercard's AI and data strategy. * Thought Leadership: Serve as a subject matter expert in AI & Data, sharing insights and best practices to elevate organizational knowledge and capability. * Technical & Infrastructure Expertise: Assess and defines the high level technical and infrastructure requirements necessary to build and deploy robust AI designs, including cloud platforms, data pipelines, integration frameworks, and security protocols. * Cross-Functional Collaboration: Work closely with technology, product, finance, and operations teams to ensure AI solutions are feasible, scalable, and aligned with business objectives. * Payments Expertise: Apply deep understanding of card payments, with strong preference for experience in both B2B commercial payments and consumer payments. * Governance and Compliance: Collaborate with legal, privacy, and regulatory teams to ensure responsible and ethical use of AI and data assets. ________________________________________ All About You * Advanced expertise in AI, GenAI, & Agentic AI to drive innovative payment product designs. * Strong understanding in data strategy, management, and governance. * Exceptional leadership and influencing skills, with a proven track record of driving change and building consensus. * Strong interpersonal and networking abilities; adept at building relationships across diverse teams and geographies. * Demonstrated experience facilitating AI design workshops and drafting AI design documents. * Experience applying AI design thinking to solve complex business challenges, inclusive of Generative AI and Agentic. * High level understanding of technical and infrastructure requirements for AI solutions. * Excellent written and oral communication skills; able to present complex concepts clearly and persuasively. * Card payments experience is strongly preferred, with deep knowledge of both B2B commercial payments and consumer payments. * Bachelor's degree in business, data science, engineering, technology, or equivalent experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $194,000 - $310,000 USD Purchase, New York: $223,000 - $357,000 USD
    $223k-357k yearly Auto-Apply 25d ago
  • Manager - Fraud Servicing Strategy - Agentic Commerce

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. The fraud landscape is dynamic, and the modus operandi are always evolving, with fraudsters becoming ever more sophisticated and leveraging new technology for committing fraud. At the same time, the advent of Agentic AI and Agentic commerce is driving exciting innovations in the payments space but also creating new attack vectors for fraudsters. Addressing these trends will require rapid and effective decision making, strong collaboration with internal and external partners and a strong external focus to stay plugged in to innovations, new form factors and of course adaptations by fraudsters. The Agentic Commerce Fraud Risk team is looking for an energetic and high-performing Manager to drive innovation in fraud servicing strategy. This exciting and critical position will be responsible for evaluating victim fraud risk and designing mitigation strategies for agentic commerce use cases. The role works very closely with Fraud Risk colleagues around the globe and with enterprise partners including Global Servicing, Labs, Enterprise Digital, Technology, and ensure we are doing it the right way **Key Responsibilities:** + Designing victim fraud risk servicing and claims management strategies for agentic commerce use cases + Defining business requirements for platforms involved in fraud risk prevention strategies. + Specifying end to end test case scenarios across customer fraud risk life cycle. + Establish KPIs and KRIs + Participate in new product development discussions as needed. + Partner across multiple stakeholders to align on business requirements and provide clarifications to product & technology team on feature solutions. + Conduct UAT, post implementation validation and provide launch sign-off. + Partner with fraud risk strategy owners to operationalize the new strategies + Lead updates of documentation and operational controls as new customer features & fraud capabilities are introduced. **Minimum Qualifications:** + 3 Years' experience in product management, strategy, or new product implementation. + Strong project management, communication, and interpersonal skills + Proficient analytical and problem-solving skills, with an ability to analyze data, identifytrends, and evaluate Victim fraud risk scenarios effectively + Ability to navigate through ambiguous problems and be creative + Excellent communication skills with the ability to engage, influence and drive collaboration and alignment towards shared goal + Ability to leverage industry trends and insights in designing new products, customer features & fraud capabilities + Positive "roll-up your sleeves" attitude, a proactive mindset **Preferred Qualifications:** + Bachelor's Degree Business, Economics, Sciences, Mathematics, or Engineering related fields preferred + Experience in Fraud risk management **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Risk **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-New York-New York **Schedule** Full-time **Req ID:** 25022297
    $89.3k-150.3k yearly 17d ago
  • Manager - Fraud Servicing Strategy - Agentic Commerce

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. The fraud landscape is dynamic, and the modus operandi are always evolving, with fraudsters becoming ever more sophisticated and leveraging new technology for committing fraud. At the same time, the advent of Agentic AI and Agentic commerce is driving exciting innovations in the payments space but also creating new attack vectors for fraudsters. Addressing these trends will require rapid and effective decision making, strong collaboration with internal and external partners and a strong external focus to stay plugged in to innovations, new form factors and of course adaptations by fraudsters. The Agentic Commerce Fraud Risk team is looking for an energetic and high-performing Manager to drive innovation in fraud servicing strategy. This exciting and critical position will be responsible for evaluating victim fraud risk and designing mitigation strategies for agentic commerce use cases. The role works very closely with Fraud Risk colleagues around the globe and with enterprise partners including Global Servicing, Labs, Enterprise Digital, Technology, and ensure we are doing it the right way Key Responsibilities: * Designing victim fraud risk servicing and claims management strategies for agentic commerce use cases * Defining business requirements for platforms involved in fraud risk prevention strategies. * Specifying end to end test case scenarios across customer fraud risk life cycle. * Establish KPIs and KRIs * Participate in new product development discussions as needed. * Partner across multiple stakeholders to align on business requirements and provide clarifications to product & technology team on feature solutions. * Conduct UAT, post implementation validation and provide launch sign-off. * Partner with fraud risk strategy owners to operationalize the new strategies * Lead updates of documentation and operational controls as new customer features & fraud capabilities are introduced. Minimum Qualifications: * 3+ Years' experience in product management, strategy, or new product implementation. * Strong project management, communication, and interpersonal skills * Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate Victim fraud risk scenarios effectively * Ability to navigate through ambiguous problems and be creative * Excellent communication skills with the ability to engage, influence and drive collaboration and alignment towards shared goal * Ability to leverage industry trends and insights in designing new products, customer features & fraud capabilities * Positive "roll-up your sleeves" attitude, a proactive mindset Preferred Qualifications: * Bachelor's Degree Business, Economics, Sciences, Mathematics, or Engineering related fields preferred * Experience in Fraud risk management Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
    $89.3k-150.3k yearly 17d ago
  • Manager - Digital Product Management

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Digital Labs is a high impact group within American Express with a mission to build on Amex's legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers' lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express. As a senior product manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements. This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development & Product Enablement teams. How will you make an impact in this role? * Proficient understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development. * Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement. * Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations. * Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features. * Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment. Minimum Qualifications: * Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast paced team environment * Experience in product development using Agile principles in partnership with engineering teams * Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle * Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied * Passionate and highly experienced about emerging technology and AI - able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express * Experience of using a structured approach to innovate new products that successfully meet the needs of the identified target audience. * Experience with data and analytics to drive decision making and product improvement * Ability to communicate effectively at all levels, including concise verbal and written executive-level communications * Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership * Demonstrate leadership and organizational skills * Evidence of managing a creative, innovative set of AI products and teams focused on the delivery of strategic priorities. * Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience. Preferred Qualifications: * Experience with building recommender models Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $103.8k-174.8k yearly 9d ago
  • Manager-Digital Product Management - Digital Workplace

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! **How will you make an impact in this role?** Help shape how thousands of colleagues meet, collaborate, and get work done. As a standout product leader in Digital Workplace, you're pivotal to the success of the Enterprise Meeting Experience-turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every meeting exceptional and consistent across the enterprise. You bring deep expertise in Enterprise Meeting technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale. Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement. You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs-so the Enterprise Meeting Experience keeps improving, every single day. + Possesses extensive knowledge and experience of industry leading digital meeting capabilities, integration potential, industry & marketplace trends, and how these align to the colleague value proposition + Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs) + In conjunction with the Product Director, leads the feature backlog creation for the Meeting Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain + Communicates and build consensus across disciplines when crafting and executing on the product roadmap + Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations + Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture + Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope + Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria + Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions + Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Meeting Experience, alongside measuring the impact and success of new capabilities + Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders + Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog & development lifecycle **Minimum Qualifications:** + 5 years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies + Experience in delivering within Agile methodologies + Proven track record managing large, complex features or products with multiple partners + Bachelor's Degree in related field required; advanced degree preferred + Extensive knowledge and experience product managing Enterprise SaaS meeting platforms (e.g. Webex, Zoom, Teams and Google Meet) and integration capabilities + Familiarity with reporting/analytical applications **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** * Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Technology **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25020864
    $103.8k-174.8k yearly 22d ago
  • Manager - Digital Product Management (Digital Labs)

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences-from payments to rewards to servicing-that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex. Amex Digital Labs is responsible for catalyzing innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers' lives. We are a fast-paced team that leverages emerging technologies to develop digital payment and financial services products, customer servicing solutions, and engaging membership experiences. We often collaborate with top technology companies and strategic partners to bring products to market. We are looking for a Product Manager to manage new features and products that are uniquely enabled by Web3 technology on our newly released Amex Passport product. The person taking this role will create novel features across travel, dining, and entertainment to create habitual engagement with our Card Members. They'll work with broader team to invent new offerings that drive connections with our Card Members. This Product Manager will be required to conduct market research pinpointing customer needs, determine the customer experience, work cross-functionally to drive and articulate requirements, deliver product features, define complex architecture in collaboration with tech, and evolve the product backlog. This person will also own product analytics - monitoring performance metrics, uncovering insights, and identifying opportunities for optimization. They'll be responsible for reporting results and trends to key partners and helping guide data-driven decisions. The Product Manager, along with the Product Director, will represent the product with internal and external audiences. **Primary responsibilities:** + Balance the needs of customers, internal stakeholders, leadership, and partners, to define product features, user stories, acceptance criteria, user experience, product roadmap and backlog + Collaborate with internal teams to shepherd your product through the development process, advocating to create the best outcomes + Partner with engineers and solutions architects to identify technical solutions, assess technical tradeoffs, define API specs, and deliver product features/platform capabilities. + Set and supervise development/release timelines, navigate intricate dependencies, and communicate impacts to partners. + Form hypotheses, define metrics, analyze KPI's, and collect customer feedback in order to continuously improve the product and refine feature backlog. + Support Business Development and Marketing teams with go-to-market strategy and execution + Digest and ensure compliance with legal regulations/requirements and create the best outcome possible for customers while meeting those requirements. This includes addressing and responding to audit requests. + Coordinate across internal/external teams to launch features in market and manage products post-launch. + Maintain pulse on external trends and marketplace dynamics impacting the web3 and crypto industry + Participate in the New Product Development process by contributing to the development of existing ideas or by pitching their own. + We are seeking a Product Manager with a passion for technology, a clear focus on the customer, strong communication skills, and the ability to provide clarity and direction across teams. **Key qualifications:** + 3 years experience in new product development, product management, software engineering or similar role + Strong working knowledge of Cryptocurrencies, Blockchain and Digital Assets (including custodial and non-custodial wallets, wallet sharding, key storage etc.) + Enthusiasm for exceptional products and services, deep customer empathy, keen product intuition, and skilled at articulation of product functionality + Ability to influence key internal stakeholders. + Understanding of tech and product development processes, known as a "business person who can talk tech." + Ability to reconcile competing needs across customers, stakeholders, and partners; gather the information, assess tradeoffs and risks, gain consensus, make an informed decision, and support that decision with compelling evidence. + Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities, with an entrepreneurial mentality. + Detail oriented, able to identify key questions, and assess how pieces of the puzzle interact and affect the overall project. + Ability to recognize issues quickly and determine how to get a resolution through creative and efficient problem solving. + Skilled at transitioning back and forth between big picture strategy and nitty gritty details + Adaptability: able to change your approach based on your audience. + Team player, flexibility, and comfortable with ambiguity + Highly organized + Willing to take initiative and be accountable for results. + Excellent communication skills across distributed and global teams with ability to engage, influence, and inspire partners to drive collaboration and alignment. + Willingness to be creative within the bounds of the highly regulated environment that is, financial services. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25021641
    $103.8k-174.8k yearly 26d ago
  • Manager - Digital Product Management (Digital Labs)

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences-from payments to rewards to servicing-that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex. Amex Digital Labs is responsible for catalyzing innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers' lives. We are a fast-paced team that leverages emerging technologies to develop digital payment and financial services products, customer servicing solutions, and engaging membership experiences. We often collaborate with top technology companies and strategic partners to bring products to market. We are looking for a Product Manager to manage new features and products that are uniquely enabled by Web3 technology on our newly released Amex Passport product. The person taking this role will create novel features across travel, dining, and entertainment to create habitual engagement with our Card Members. They'll work with broader team to invent new offerings that drive connections with our Card Members. This Product Manager will be required to conduct market research pinpointing customer needs, determine the customer experience, work cross-functionally to drive and articulate requirements, deliver product features, define complex architecture in collaboration with tech, and evolve the product backlog. This person will also own product analytics - monitoring performance metrics, uncovering insights, and identifying opportunities for optimization. They'll be responsible for reporting results and trends to key partners and helping guide data-driven decisions. The Product Manager, along with the Product Director, will represent the product with internal and external audiences. Primary responsibilities: * Balance the needs of customers, internal stakeholders, leadership, and partners, to define product features, user stories, acceptance criteria, user experience, product roadmap and backlog * Collaborate with internal teams to shepherd your product through the development process, advocating to create the best outcomes * Partner with engineers and solutions architects to identify technical solutions, assess technical tradeoffs, define API specs, and deliver product features/platform capabilities. * Set and supervise development/release timelines, navigate intricate dependencies, and communicate impacts to partners. * Form hypotheses, define metrics, analyze KPI's, and collect customer feedback in order to continuously improve the product and refine feature backlog. * Support Business Development and Marketing teams with go-to-market strategy and execution * Digest and ensure compliance with legal regulations/requirements and create the best outcome possible for customers while meeting those requirements. This includes addressing and responding to audit requests. * Coordinate across internal/external teams to launch features in market and manage products post-launch. * Maintain pulse on external trends and marketplace dynamics impacting the web3 and crypto industry * Participate in the New Product Development process by contributing to the development of existing ideas or by pitching their own. * We are seeking a Product Manager with a passion for technology, a clear focus on the customer, strong communication skills, and the ability to provide clarity and direction across teams. Key qualifications: * 3+ years experience in new product development, product management, software engineering or similar role * Strong working knowledge of Cryptocurrencies, Blockchain and Digital Assets (including custodial and non-custodial wallets, wallet sharding, key storage etc.) * Enthusiasm for exceptional products and services, deep customer empathy, keen product intuition, and skilled at articulation of product functionality * Ability to influence key internal stakeholders. * Understanding of tech and product development processes, known as a "business person who can talk tech." * Ability to reconcile competing needs across customers, stakeholders, and partners; gather the information, assess tradeoffs and risks, gain consensus, make an informed decision, and support that decision with compelling evidence. * Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities, with an entrepreneurial mentality. * Detail oriented, able to identify key questions, and assess how pieces of the puzzle interact and affect the overall project. * Ability to recognize issues quickly and determine how to get a resolution through creative and efficient problem solving. * Skilled at transitioning back and forth between big picture strategy and nitty gritty details * Adaptability: able to change your approach based on your audience. * Team player, flexibility, and comfortable with ambiguity * Highly organized * Willing to take initiative and be accountable for results. * Excellent communication skills across distributed and global teams with ability to engage, influence, and inspire partners to drive collaboration and alignment. * Willingness to be creative within the bounds of the highly regulated environment that is, financial services. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
    $103.8k-174.8k yearly 10d ago
  • Manager-Digital Product Management - Digital Workplace

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! How will you make an impact in this role? Help shape how thousands of colleagues meet, collaborate, and get work done. As a standout product leader in Digital Workplace, you're pivotal to the success of the Enterprise Meeting Experience-turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every meeting exceptional and consistent across the enterprise. You bring deep expertise in Enterprise Meeting technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale. Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement. You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs-so the Enterprise Meeting Experience keeps improving, every single day. * Possesses extensive knowledge and experience of industry leading digital meeting capabilities, integration potential, industry & marketplace trends, and how these align to the colleague value proposition * Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs) * In conjunction with the Product Director, leads the feature backlog creation for the Meeting Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain * Communicates and build consensus across disciplines when crafting and executing on the product roadmap * Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations * Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture * Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope * Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria * Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions * Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Meeting Experience, alongside measuring the impact and success of new capabilities * Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders * Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog & development lifecycle Minimum Qualifications: * 5+ years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies * Experience in delivering within Agile methodologies * Proven track record managing large, complex features or products with multiple partners * Bachelor's Degree in related field required; advanced degree preferred * Extensive knowledge and experience product managing Enterprise SaaS meeting platforms (e.g. Webex, Zoom, Teams and Google Meet) and integration capabilities * Familiarity with reporting/analytical applications Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** * Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $103.8k-174.8k yearly 11d ago
  • Manager-Control Management

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Credit & Fraud Risk (CFR) manages risk strategies across all markets and portfolios to minimize the company's credit and fraud losses while promoting business growth and delivering superior customer service. The objective of the Credit & Fraud Risk Control Management Risk Identification, Assessment & Testing team is to identify, assess, mitigate, and report on Operational Risk within the BU processes of the Credit & Fraud Risk to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. Credit & Fraud Risk (CFR) is looking for a Manager of Risk Identification, Assessment, Testing & Reporting to be part of a dynamic team focused on control management, which is embedded in the everyday operations of our organization. This position will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. This role will focus on overseeing key operational risk processes including risk assessments RCSAs. **How will you make an impact in this role?** + The Manager, CFR Risk ID, Assessment, Testing & Reporting will: + Facilitate CFR Teams in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates) + Provide additional identification of risks throughout business processes and systems (along with business process owners) + Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making + Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus) + Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes + Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) + Champion risk management practices within the business + Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring + Develop risk profiles and maintain an updated risk register(s) **Minimum Qualifications** + Experience in operational risk management (e.g., within Risk and/or Internal Audit function) + Understanding of critical operational risk management lifecycle activities + Excellent project management, communication, and interpersonal skills, with an ability to interact and gain support from BU/Technology partners + Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards + Experience within the financial services industry + Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively + Preferred Qualifications + Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous + Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems + Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met + Enhancing risk assessments and associated methodologies + Leading independent control monitoring, including identification of control improvements + Identifying areas of risk for intervention, including conducting independent quality assurance and process testing + Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Risk **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25018637
    $89.3k-150.3k yearly 60d+ ago

Learn more about Mastercard jobs

View all jobs