Information Technology Project Manager jobs at Mastercard - 56 jobs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Sr. Associate, Project Manager for the Finance Data Management and Governance (FDMG) team in the Enterprise Technology Services organization is pivotal in organizing key business processes across the organization, including project reporting, budget management, talent management & hiring, strategic messaging, communications, town halls, colleague engagement, and more. The candidate will be a key member of the FDMG organization Leadership Team, working closely and collaborating with all team members. Key Responsibilities: * Project Management & Delivery * Assist in the planning and execution of strategic and operational projects across business and technology functions. * Develop project plans with defined milestones, timelines, and deliverables. * Identify risks and dependencies; recommend mitigation strategies to ensure project success. * Track project performance and maintain transparent reporting mechanisms. * Maintain budget for entire FDMG team. Operations & Planning Support: * Support key operational cadences including staff meetings, town halls, and business reviews. * Assist in quarterly and annual planning activities, including OKR development, resource tracking, and progress reporting. * Coordinate meeting logistics, materials preparation, and follow-ups to ensure action items are completed. * Communications & Stakeholder Coordination * Partner with internal stakeholders to develop clear, effective communication materials including presentations, updates, and status reports. * Facilitate information flow between project teams and leadership to ensure alignment and informed decision-making. * Promote consistency and clarity in execution across functional areas. * Continuous Improvement * Identify opportunities to streamline processes, improve reporting, and enhance project transparency. * Recommend tools or frameworks that enhance project and team effectiveness. Minimum Qualifications: * Bachelor's degree required; preferred fields include Business, Technology, or related areas. * 3 - 6 years of experience in project management, operations, or program coordination. * Strong organizational and multitasking skills with a demonstrated ability to manage competing priorities. * Excellent verbal and written communication skills, including experience crafting executive-facing content. * Proficiency with Microsoft Office Suite (especially PowerPoint & Excel), SharePoint, Confluence, and OneDrive. * PMP or related certification is a plus. Preferred Qualifications: * Strong communication and organizational skills. * Proven ability to solve problems and plan long-term projects. * Experience in creating engaging and informative presentations. * Ability to collaborate effectively with diverse stakeholders. * Proven track record of managing multiple priorities and meeting deadlines. * Ability to work independently and influence without direct authority. * Commitment to fostering an inclusive team culture. * Strong understanding of financial management and data analysis. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** The Sr. Associate, Project Manager for the Finance Data Management and Governance (FDMG) team in the Enterprise Technology Services organization is pivotal in organizing key business processes across the organization, including project reporting, budget management, talent management & hiring, strategic messaging, communications, town halls, colleague engagement, and more. The candidate will be a key member of the FDMG organization Leadership Team, working closely and collaborating with all team members. **Key Responsibilities:** + Project Management & Delivery + Assist in the planning and execution of strategic and operational projects across business and technology functions. + Develop project plans with defined milestones, timelines, and deliverables. + Identify risks and dependencies; recommend mitigation strategies to ensure project success. + Track project performance and maintain transparent reporting mechanisms. + Maintain budget for entire FDMG team. **Operations & Planning Support:** + Support key operational cadences including staff meetings, town halls, and business reviews. + Assist in quarterly and annual planning activities, including OKR development, resource tracking, and progress reporting. + Coordinate meeting logistics, materials preparation, and follow-ups to ensure action items are completed. + Communications & Stakeholder Coordination + Partner with internal stakeholders to develop clear, effective communication materials including presentations, updates, and status reports. + Facilitate information flow between project teams and leadership to ensure alignment and informed decision-making. + Promote consistency and clarity in execution across functional areas. + Continuous Improvement + Identify opportunities to streamline processes, improve reporting, and enhance project transparency. + Recommend tools or frameworks that enhance project and team effectiveness. **Minimum Qualifications:** + Bachelor's degree required; preferred fields include Business, Technology, or related areas. + 3 - 6 years of experience in project management, operations, or program coordination. + Strong organizational and multitasking skills with a demonstrated ability to manage competing priorities. + Excellent verbal and written communication skills, including experience crafting executive-facing content. + Proficiency with Microsoft Office Suite (especially PowerPoint & Excel), SharePoint, Confluence, and OneDrive. + PMP or related certification is a plus. **Preferred Qualifications:** + Strong communication and organizational skills. + Proven ability to solve problems and plan long-term projects. + Experience in creating engaging and informative presentations. + Ability to collaborate effectively with diverse stakeholders. + Proven track record of managing multiple priorities and meeting deadlines. + Ability to work independently and influence without direct authority. + Commitment to fostering an inclusive team culture. + Strong understanding of financial management and data analysis. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Technologies **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-New York-New York **Schedule** Full-time **Req ID:** 26000969

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. The Senior Manager, Corporate Program Paid Search will lead the team managing our Search strategy to drive Corporate Program prospect leads. This leader will build and execute against a roadmap that evolves the channel strategy alongside the evolving search landscape and deliver against ambitious growth plans. **How will you make an impact in this role?** + Own the end to end Paid Search program for Corporate Card Program prospects, including strategy, roadmap, agency execution, and continuous optimization. + Be directly accountable for agency performance and day to day excellence across planning, execution, QA, and readouts; set SLAs, feedback rhythms, and quality standards; push partners to raise the bar. + Lead forecasting, monthly pacing, and budget stewardship; own reporting end to end (channel, campaign, keyword) and connect performance to lead and digital conversion data; build and evolve dashboards that guide prioritization and communicate results. + Run structured experimentation agenda across keywords, creative, bidding, audiences, and landing experiences; socialize learnings and fold them into the roadmap. + Partner with the Corporate Card Prospect Site team to align strategy, landing pages, and forms; influence testing to improve conversion and user experience. + Collaborate with Organic Search partners to deliver a Total Search approach and readiness for evolving discovery surfaces, including AI overviews and zero click experiences. + Pilot and scale approaches for emerging discovery contexts in AI enabled search; define hypotheses, measurement plans, and success criteria with analytics partners. + Improve lead quality by partnering with Sales and Marketing on targeting, signals, and routing; coordinate with marketing operations and partners on trafficking, documentation, and review processes. + Manage one Analyst/Sr. Analyst as a direct report who supports day to day operations and reporting; mentor, set goals, and develop capabilities that increase velocity and quality. + Coordinate with adjacent teams to prevent cannibalization and auction collisions across campaigns and portfolios while protecting brand standards and compliance requirements. + Bring an external perspective by monitoring marketplace and technology trends; challenge agencies and internal partners to adopt promising practices and retire low value efforts. **Qualifications** + 5 years of experience in Marketing with 3 years of Paid Search experience; B2B experience preferred. + Demonstrated ability to own channel forecasts, pacing, and optimization in partnership with agencies and internal stakeholders. + Proven, methodical approach to experimentation and iterative improvement; comfort using reporting to drive decisions. + Working knowledge of SEO & SEM and the evolving search landscape, including zero click experiences and AI assisted discovery. + Strong collaboration and stakeholder management across site partners, Creative Strategy, Sales and Marketing, Legal, and Compliance. + Agency management experience, including writing briefs and delivering clear, actionable feedback. + People leadership experience, including managing at least one direct report and cross functional workstreams. + Clear, concise communicator with excellent organization and attention to detail; ability to manage multiple initiatives simultaneously. + Familiarity with enterprise analytics and workflow tools; ability to define requirements and interpret results. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Marketing **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25023723

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. The Senior Manager, Corporate Program Paid Search will lead the team managing our Search strategy to drive Corporate Program prospect leads. This leader will build and execute against a roadmap that evolves the channel strategy alongside the evolving search landscape and deliver against ambitious growth plans. How will you make an impact in this role? Own the end to end Paid Search program for Corporate Card Program prospects, including strategy, roadmap, agency execution, and continuous optimization. Be directly accountable for agency performance and day to day excellence across planning, execution, QA, and readouts; set SLAs, feedback rhythms, and quality standards; push partners to raise the bar. Lead forecasting, monthly pacing, and budget stewardship; own reporting end to end (channel, campaign, keyword) and connect performance to lead and digital conversion data; build and evolve dashboards that guide prioritization and communicate results. Run structured experimentation agenda across keywords, creative, bidding, audiences, and landing experiences; socialize learnings and fold them into the roadmap. Partner with the Corporate Card Prospect Site team to align strategy, landing pages, and forms; influence testing to improve conversion and user experience. Collaborate with Organic Search partners to deliver a Total Search approach and readiness for evolving discovery surfaces, including AI overviews and zero click experiences. Pilot and scale approaches for emerging discovery contexts in AI enabled search; define hypotheses, measurement plans, and success criteria with analytics partners. Improve lead quality by partnering with Sales and Marketing on targeting, signals, and routing; coordinate with marketing operations and partners on trafficking, documentation, and review processes. Manage one Analyst/Sr. Analyst as a direct report who supports day to day operations and reporting; mentor, set goals, and develop capabilities that increase velocity and quality. Coordinate with adjacent teams to prevent cannibalization and auction collisions across campaigns and portfolios while protecting brand standards and compliance requirements. Bring an external perspective by monitoring marketplace and technology trends; challenge agencies and internal partners to adopt promising practices and retire low value efforts. Qualifications 5+ years of experience in Marketing with 3+ years of Paid Search experience; B2B experience preferred. Demonstrated ability to own channel forecasts, pacing, and optimization in partnership with agencies and internal stakeholders. Proven, methodical approach to experimentation and iterative improvement; comfort using reporting to drive decisions. Working knowledge of SEO & SEM and the evolving search landscape, including zero click experiences and AI assisted discovery. Strong collaboration and stakeholder management across site partners, Creative Strategy, Sales and Marketing, Legal, and Compliance. Agency management experience, including writing briefs and delivering clear, actionable feedback. People leadership experience, including managing at least one direct report and cross functional workstreams. Clear, concise communicator with excellent organization and attention to detail; ability to manage multiple initiatives simultaneously. Familiarity with enterprise analytics and workflow tools; ability to define requirements and interpret results. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. The Card Site team in US Card is seeking a Manager level Project Manager. The Card Site team is the front door for customers shopping for and applying for credit cards with Capital One. The team is responsible for marketing the credit card products and optimizing the Site performance. To do that, the team runs hundreds of AB tests each year, while also making transformative investments in new technology to improve the customer experience and better help the tens of millions of prospective customers who visit the site find and book the right credit card. The candidate will work closely with the Card Site team and their key stakeholders and partners across the Card Business, Marketing, Technology, Platforms, Legal, Risk, and Design teams to help intake, prioritize, refine, and deliver intent to enable our collective organizational goals. The candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. You'll be driving forward projects based on defined priorities; ensuring deliverables are well defined; identifying risks and issues while mitigating and/or escalating as needed; and ensuring that all parties are meeting commitments on deliverables and timelines. General Responsibilities: * Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports. * Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements * Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time. * Leveraging problem solving and influencing skills to ensure project plans deliver on intent * Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery * Building relationships and collaborating with key stakeholders to ensure delivery of commitments * Exhibit outstanding influencing skills to effectively drive project / program efforts * Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment. * Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes Basic Qualifications: * Bachelor's Degree or Military experience * At least 4 years of Project Management experience * At least 1 year of experience managing multiple stakeholders across business functions Preferred Qualifications: * Masters Degree or MBA * 5+ years of Project Management experience * 1+ years of experience partnering with creative teams and developing marketing materials * PMP, Lean, Agile or Six Sigma certification * Strong communication, problem solving and collaboration skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $138,100 - $157,700 for Manager, Project Management McLean, VA: $151,900 - $173,400 for Manager, Project Management New York, NY: $165,700 - $189,200 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. The Card Site team in US Card is seeking a Manager level Project Manager. The Card Site team is the front door for customers shopping for and applying for credit cards with Capital One. The team is responsible for marketing the credit card products and optimizing the Site performance. To do that, the team runs hundreds of AB tests each year, while also making transformative investments in new technology to improve the customer experience and better help the tens of millions of prospective customers who visit the site find and book the right credit card. The candidate will work closely with the Card Site team and their key stakeholders and partners across the Card Business, Marketing, Technology, Platforms, Legal, Risk, and Design teams to help intake, prioritize, refine, and deliver intent to enable our collective organizational goals. The candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. You'll be driving forward projects based on defined priorities; ensuring deliverables are well defined; identifying risks and issues while mitigating and/or escalating as needed; and ensuring that all parties are meeting commitments on deliverables and timelines. General Responsibilities: + Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports. + Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements + Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time. + Leveraging problem solving and influencing skills to ensure project plans deliver on intent + Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery + Building relationships and collaborating with key stakeholders to ensure delivery of commitments + Exhibit outstanding influencing skills to effectively drive project / program efforts + Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment. + Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes **Basic Qualifications:** + Bachelor's Degree or Military experience + At least 4 years of Project Management experience + At least 1 year of experience managing multiple stakeholders across business functions **Preferred Qualifications:** + Masters Degree or MBA + 5+ years of Project Management experience + 1+ years of experience partnering with creative teams and developing marketing materials + PMP, Lean, Agile or Six Sigma certification + Strong communication, problem solving and collaboration skills **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $138,100 - $157,700 for Manager, Project Management McLean, VA: $151,900 - $173,400 for Manager, Project Management New York, NY: $165,700 - $189,200 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About the Role: Grade Level (for internal use): 14 The Team: The S&P Global Enterprise Program Management Office and Process COE is a new and growing organization, created to foster and lead transformative change across the enterprise. By establishing cohesive program governance and driving excellence in critical business processes, we ensure that organizational resources are strategically aligned with our overarching goals in technology, finance, people and strategy. Always modeling and fostering an enterprise mindset, we accelerate the way S&P Global operates at scale by strengthening alignment between our strategy and execution in support of value-driven business outcomes. The Role: As the leader of the Project and Program Governance team for S&P Global Enterprise Program Management and Process Excellence, you will play a pivotal role in guiding and executing the transformative technology vision across the enterprise, and in creating a high-performance, high-accountability culture. You will develop and lead a dynamic team responsible for governing and managing complex, enterprise-wide programs and projects that drive significant business outcomes. You will be a senior member of the Enterprise PMO and Process COE leadership team, and you will collaborate closely with senior executives, PMO leads, and stakeholders across the enterprise to ensure alignment with organizational goals and objectives. The Impact: You will leverage your exceptional leadership, strategic foresight, and execution abilities to ensure the success of critical enterprise and technology initiatives. You will play a critical role in transforming and maturing the delivery of large-scale, transformative initiatives. Your ability to influence and collaborate across the enterprise will be crucial in delivering substantial, measurable change and enhancing enterprise capabilities. Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $189,000 - $250,000. Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. What's in it for you: Govern, influence, and lead transformative, large-scale programs that significantly impact the operations and success of technology and the enterprise. Operate with clear accountability, developing and leading a high-impact team and fostering a collaborative, innovative, accountable, value-focused culture Participate in cross-business and cross-divisional initiatives, offering unparalleled opportunities for strategic impact and professional growth. Enhance your executive presence and influencing skills while you engage directly with senior stakeholders and executives to refine program and change management strategies. Primary Responsibilities: Program Oversight: Oversee the governance of high-impact programs, ensuring value delivery, transparency, risk management, and adherence to timelines and budgets. Standards and Guidelines: define and refine program standards for reporting, KPI development, escalation, tooling, etc as needed to establish an appropriate and adaptable enterprise approach. Strategic Leadership: Provide visionary leadership for the project and program management function, ensuring alignment with strategic objectives and fostering a culture of excellence. Stakeholder Engagement: Engage directly with senior stakeholders to refine program strategies, foster strategic alignment, and ensure effective communication of progress and challenges. Cross-Functional Collaboration: Work collaboratively with cross-functional and cross-divisional teams to pursue opportunities for strategic impact and operational efficiencies. Mentorship and Development: Mentor and develop project managers and team members, enhancing their skills and capabilities to drive successful program outcomes. Change Management: Lead change management initiatives, ensuring smooth transitions and adoption of new processes and systems across the organization. Continuous Improvement: Innovate and implement best practices in project and program management, leveraging advanced tools and methodologies to enhance performance. We're Looking For: A dynamic leader who thrives in fast-paced environments and is driven to execute large-scale, transformative programs with urgency and precision. A proactive problem-solver with a proven ability to navigate ambiguity and make strategic decisions that propel the organization forward. An exceptional communicator who can inspire and mobilize cross-functional teams, fostering collaboration and alignment across the organization. A strategic thinker who demonstrates a keen ability to anticipate challenges and swiftly adapt to changing circumstances while maintaining focus on key objectives. A results-oriented professional with a strong track record of delivering impactful outcomes in complex and evolving landscapes and holding stakeholders accountable while maintaining positive, productive relationships. Basic Qualifications: Proven Leadership Experience: A minimum of 12 years in project/program management, with a demonstrated ability to lead and inspire diverse teams in achieving strategic and transformational objectives. Subject Matter Expertise: Proven experience in defining and implementing governance frameworks, delivery standards, and compliance mechanisms across various delivery methodologies including Agile and hybrid; Proficiency in PMO and governance tools. Stakeholder Management Expertise: Extensive experience working in a matrixed environment and building and maintaining strong relationships with senior stakeholders across multiple functions and levels of the organization, ensuring alignment and collaboration on key initiatives. Strategic Decision-Making: Ability to make informed, strategic decisions with minimal oversight, demonstrating foresight and initiative in navigating complex organizational dynamics. Transformational Leadership: Proven track record of leading change initiatives, effectively guiding teams through transitions and ensuring stakeholder buy-in. Mentorship and Development: Experience in mentoring and developing team members, enhancing their skills and capabilities to drive successful program outcomes. Data-driven Decision Making: Strong analytical and problem-solving skills, with the ability to interpret delivery data and ensure governance alignment Problem-Solving and Conflict Resolution Skills: Strong aptitude for managing and resolving conflicts with strategic diplomacy, finding win-win solutions, and fostering a collaborative environment that promotes open communication and trust. Preferred Qualifications: Experience in a variety of program, project, and product delivery structures and methodologies. Fluency with information technology, business processes, and compliance. Significant experience in financial services. Experience with building and integrating teams and organizations. Experience driving automated reporting and decision-making using AI tools (e.g., Copilot, Tableau, Power BI). What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ***************************************** Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to ************************. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ******************************************************************************************** ----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH102 - Senior Management (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth. Role Summary: This role requires strong executional leadership and a broad skillset - including program delivery, design thinking, cross-functional collaboration, and strategic problem solving. As part of our continued expansion and innovation in the commercial space, we are hiring a Senior Manager - Digital Program Management to support critical initiatives that will redefine how Middle Market customers engage with American Express. Reporting to the Director of Digital Program Management, this individual will help advance our mission to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express. Partnering across diverse teams and workstreams, this Senior Manager will support the coordination and execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs. Key Responsibilities: * Digital Program Delivery: Drive the execution of digital initiatives that support the Middle Market business segment * Manage program plans, timelines, and deliverables to ensure alignment with the broader digital ecosystem roadmap * Customer Experience Enablement: Support the delivery of an integrated digital experience across desktop and mobile platforms. Collaborate with Product, Engineering, and UX teams to enhance core card and program management journeys * Roadmap Management: Manage day-to-day execution of key roadmap items, ensuring milestones are met, risks are mitigated, and dependencies are tracked. Provide regular status updates and escalate issues as needed * Cross-Functional Collaboration: Serve as a central connector between Product, Engineering, Marketing, and Enterprise Digital partners. Facilitate communication, drive alignment, and help teams deliver cohesive digital experiences * Partner Engagement: Prepare and deliver clear communications and program updates for leadership and partners * Support the Director in influencing senior sponsors and ensuring alignment across teams * Performance Tracking: Partner with analytics and product teams to define and monitor success metrics for key initiatives * Track progress against goals and surface insights that inform continuous improvement Minimum Qualifications: * 5+ years of professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments * Professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments * Proven ability to manage multiple digital initiatives simultaneously, driving measurable business and customer outcomes * Strong understanding of Agile methodologies and enterprise program management practices; proficiency in tools such as JIRA, Confluence, and Rally * Experience contributing to customer-centric digital solutions, ideally for commercial or B2B segments * Excellent communication, collaboration, and problem-solving skills; able to work effectively across functions and influence without direct authority * Highly organized, detail-oriented, and proactive in managing dependencies and delivering high-quality outcomes in fast-paced environments * Bachelor's degree Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth. **Role Summary:** This role requires strong executional leadership and a broad skillset - including program delivery, design thinking, cross-functional collaboration, and strategic problem solving. As part of our continued expansion and innovation in the commercial space, we are hiring a Senior Manager - Digital Program Management to support critical initiatives that will redefine how Middle Market customers engage with American Express. Reporting to the Director of Digital Program Management, this individual will help advance our mission to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express. Partnering across diverse teams and workstreams, this Senior Manager will support the coordination and execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs. **Key Responsibilities** : + Digital Program Delivery: Drive the execution of digital initiatives that support the Middle Market business segment + Manage program plans, timelines, and deliverables to ensure alignment with the broader digital ecosystem roadmap + Customer Experience Enablement: Support the delivery of an integrated digital experience across desktop and mobile platforms. Collaborate with Product, Engineering, and UX teams to enhance core card and program management journeys + Roadmap Management: Manage day-to-day execution of key roadmap items, ensuring milestones are met, risks are mitigated, and dependencies are tracked. Provide regular status updates and escalate issues as needed + Cross-Functional Collaboration: Serve as a central connector between Product, Engineering, Marketing, and Enterprise Digital partners. Facilitate communication, drive alignment, and help teams deliver cohesive digital experiences + Partner Engagement: Prepare and deliver clear communications and program updates for leadership and partners + Support the Director in influencing senior sponsors and ensuring alignment across teams + Performance Tracking: Partner with analytics and product teams to define and monitor success metrics for key initiatives + Track progress against goals and surface insights that inform continuous improvement **Minimum Qualifications** : + 5 years of professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments + Professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments + Proven ability to manage multiple digital initiatives simultaneously, driving measurable business and customer outcomes + Strong understanding of Agile methodologies and enterprise program management practices; proficiency in tools such as JIRA, Confluence, and Rally + Experience contributing to customer-centric digital solutions, ideally for commercial or B2B segments + Excellent communication, collaboration, and problem-solving skills; able to work effectively across functions and influence without direct authority + Highly organized, detail-oriented, and proactive in managing dependencies and delivering high-quality outcomes in fast-paced environments + Bachelor's degree **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Product **Primary Location:** US-New York-New York **Other Locations:** US-Georgia-Atlanta, US-Arizona-Phoenix, US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 26000192

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. **Responsibilities:** + Manage day-to-day Portfolio activities such as resourcing, financial spend tracking, capacity planning, program health check, and data trending risk identification. + Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - gathering status updates and escalating delivery risks when needed. + Drive design discussions and facilitate consensus on solution architecture decisions across all upstream engineering SMEs, Enterprise Architects and Raven SMEs. + Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals + Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones + Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness + Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions + Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution + Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution + Facilitates Inspect & Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams + Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools + Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies + Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance + Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow + May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues + May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices + May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team + Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives **Qualifications:** + Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred + Knowledge of Agile/SAFe/Lean methodologies + Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions + Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development + Experience in program delivery or project management, preferably within a technology-focused environment + Experience in leading project teams, with a track record of successful project delivery + Experience in managing multiple projects and coordinating cross-functional teams + Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms + Experience in writing technical documentation **Licenses and Certifications:** + Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Technologies **Primary Location:** US-Florida-Sunrise **Other Locations:** US-New York-New York **Schedule** Full-time **Req ID:** 26000252

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Credit & Fraud Risk (CFR) manages risk strategies across all markets and portfolios to minimize the company's credit and fraud losses while promoting business growth and delivering superior customer service. The objective of the Credit & Fraud Risk Control Management Exam Management team is to facilitate ongoing exams and audits, ensure exam readiness, and support timely and effective closure of findings across CFR. Credit & Fraud Risk (CFR) is looking for a Manager of Exam Management to be part of a dynamic team focused on control management, which is embedded in the everyday operations of our organization. This position will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. **How will you make an impact in this role?** The Manager, Credit & Fraud Risk (CFR) Exam Management will: + Facilitate the day-to-day internal and external exam management process, working across all CFR functions + Ensure CFR teams are informed and prepared for exams, including conducting pre-exam preparation with key contacts + Partner closely with exam-impacted CFR teams to provide timely, accurate responses to exam requests + Provide support and training for CFR Exam Management system of record tool(s) + Provide regular progress updates on exam activities to leadership + Facilitate alignment of exam conclusions, between examiner and impacted CFR teams + Support CFR Leaders with timely and effective closure of exam findings + Proactively identify areas of risk and drive alignment and escalate appropriately + Identify process improvement areas within roles and responsibilities, and drive adoption of improvements, including best practice adoption by peers in exam management team **Minimum Qualifications** + 3 years' experience in operational risk management (e.g., within Risk, Oversight, and/or Internal Audit function) + Understanding of critical operational risk management lifecycle activities + Excellent project management, communication, and interpersonal skills, with an ability to interact and gain support from CFR and examiner partners with a keen eye towards driving consensus + Demonstrated experience with identifying and driving process improvement within roles and responsibilities + Self-motivated with the ability to operate independently and handle multiple workstreams and tasks simultaneously + Ability to understand large complex processes and evaluate process assessment conclusions made by examiners **Preferred Qualifications** + Bachelor's degree in finance, business, risk management, or related field; advanced degrees (e.g., MBA, MS) or certifications are advantageous + Experience within the financial services industry + Experience communicating and ensuring understanding and adherence to operational risk procedures and standards is a plus + Experience managing one or more processes within Credit Risk or Fraud Risk Management lifecycle is a plus + Experience facilitating the operational risk exam management processes is a plus **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Credit **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000410

As a Manager of Project Management at Capital One, you will help initiate strategy and lead execution on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. About the team: Enterprise Data is responsible for helping drive and evolve Capital One's data journey. Our products support our data producers and consumers as they drive business processes and innovation across all corners of the company. Our Data Operations team in Enterprise Data is reimagining how we enable acceleration of our data journey. About the role: We are seeking a customer-centric, energetic, and highly-motivated individual who is passionate about technology to join our team. This individual will be responsible for managing a portfolio of projects and initiatives that cut across product and tech teams to identify key risks and dependencies, facilitate and engage in strategic problem solving, and provide clear, concise and actionable reporting and communication on the status of each body of work. They should have a bias for action, identifying opportunities for optimization or acceleration within processes and take initiative to quickly implement. Candidates for this role will have demonstrated they can manage complex and technically-oriented projects, communicate effectively to executive levels, and connect dots across teams, stakeholders and customers to avoid delays and identify opportunities to accelerate work. Success in the role requires an innovative mind, a proven track record of delivering highly complex solutions end to end, rigorous organization skills, and a passion for delivering customer value. Key responsibilities include: * Elevate and champion the Enterprise Data agenda * Oversee the performance and progress of multiple product teams, ensuring alignment with organizational goals and strategy * Collaborate with product leaders to identify long term strategies to improve velocity and increase success through streamlining processes * Identify, assess and manage risks across the portfolio, providing mitigation strategies to product leaders * Communicate to product teams, ensuring clear communication on goals, progress and challenges * Collaborate with program, product, tech and design teams to provide integrated support and oversight with a unified view of status, accomplishments, priorities and risks * Implement governance and change management process and coordination across Enterprise Data platforms * Provide strategic insights and recommendations to product leaders, acting as a trusted advisor for portfolio-related decisions * Demonstrate outstanding communication and partnership skills with key stakeholders across all levels to manage, inform, and influence outcomes * Demonstrate organizational agility to adapt to changing demands and work in a dynamic environment The ideal candidate is: * An analytical thinker able to use data to drive prioritization across cross functional teams * Extremely organized with strong task coordination, and time management skills to drive and deliver results * Able to handle ambiguity and able to dive deep without losing sight of the project's direction and commitment * Experienced communicating and influencing senior leaders and partners Basic qualifications: * Bachelor's Degree or Military experience * At least 4 Years of experience in Project Management Preferred qualifications: * PMP, Lean, Agile or Six Sigma certification * Masters or MBA degree * Experience leading knowledge management related projects * Exposure to Agile methodology At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $151,900 - $173,400 for Manager, Project Management New York, NY: $165,700 - $189,200 for Manager, Project Management Richmond, VA: $138,100 - $157,700 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

As a Manager of Project Management at Capital One, you will help initiate strategy and lead execution on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. **About the team:** Enterprise Data is responsible for helping drive and evolve Capital One's data journey. Our products support our data producers and consumers as they drive business processes and innovation across all corners of the company. Our Data Operations team in Enterprise Data is reimagining how we enable acceleration of our data journey. **About the role:** We are seeking a customer-centric, energetic, and highly-motivated individual who is passionate about technology to join our team. This individual will be responsible for managing a portfolio of projects and initiatives that cut across product and tech teams to identify key risks and dependencies, facilitate and engage in strategic problem solving, and provide clear, concise and actionable reporting and communication on the status of each body of work. They should have a bias for action, identifying opportunities for optimization or acceleration within processes and take initiative to quickly implement. Candidates for this role will have demonstrated they can manage complex and technically-oriented projects, communicate effectively to executive levels, and connect dots across teams, stakeholders and customers to avoid delays and identify opportunities to accelerate work. Success in the role requires an innovative mind, a proven track record of delivering highly complex solutions end to end, rigorous organization skills, and a passion for delivering customer value. **Key responsibilities include:** + Elevate and champion the Enterprise Data agenda + Oversee the performance and progress of multiple product teams, ensuring alignment with organizational goals and strategy + Collaborate with product leaders to identify long term strategies to improve velocity and increase success through streamlining processes + Identify, assess and manage risks across the portfolio, providing mitigation strategies to product leaders + Communicate to product teams, ensuring clear communication on goals, progress and challenges + Collaborate with program, product, tech and design teams to provide integrated support and oversight with a unified view of status, accomplishments, priorities and risks + Implement governance and change management process and coordination across Enterprise Data platforms + Provide strategic insights and recommendations to product leaders, acting as a trusted advisor for portfolio-related decisions + Demonstrate outstanding communication and partnership skills with key stakeholders across all levels to manage, inform, and influence outcomes + Demonstrate organizational agility to adapt to changing demands and work in a dynamic environment **The ideal candidate is:** + An analytical thinker able to use data to drive prioritization across cross functional teams + Extremely organized with strong task coordination, and time management skills to drive and deliver results + Able to handle ambiguity and able to dive deep without losing sight of the project's direction and commitment + Experienced communicating and influencing senior leaders and partners **Basic qualifications:** + Bachelor's Degree or Military experience + At least 4 Years of experience in Project Management **Preferred qualifications:** + PMP, Lean, Agile or Six Sigma certification + Masters or MBA degree + Experience leading knowledge management related projects + Exposure to Agile methodology At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $151,900 - $173,400 for Manager, Project Management New York, NY: $165,700 - $189,200 for Manager, Project Management Richmond, VA: $138,100 - $157,700 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

We're looking for a Manager-level Project Manager to join our Capital One Travel team. Obsessing over the customer experience and impact in all we do should be in your DNA, along with risk management and exceptional well managed judgment. You will provide critical leverage in overseeing several cross functional initiatives ensuring delivery, and effective communication across stakeholders. The candidate will need to possess a strong intellect and have a proven track record of influencing with excellent verbal and written communication skills, and working with a senior management team. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. General Responsibilities: * Partnering cross-functionally with stakeholders to provide strategic and tactical thought partnership to effectively drive business outcomes * Effectively advocating for and representing the voice of customers (internal and external) to influence organizational objectives, roadmaps and the overall customer experience * Building credibility and trust within the team, with our customers, and with our stakeholders * Manage and support risk issues discovery and remediation resolutions * Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet needs * Aid in initiatives and projects that come through the broader team, and start intent when applicable * Ensuring projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk In this Role You Will: * Strategic Definition: The role is instrumental in defining the team's engagement model within the broader travel organization. * Operational Management: Focus on creating and maintaining a well-managed operational process. * Customer Experience: Leading Product and Business Analysis (BA) efforts to ensure a cohesive customer experience. * Priority and Roadmaps: Prioritizing unified work, managing priority arbitration, and reviewing roadmaps. * Process Architecture: Defining systems and processes (e.g., MBRs, roadmap reviews) and leading product operations. * Collaboration: Sharing customer feedback with broader teams The ideal candidate will: * Exhibit outstanding influencing skills to effectively drive business outcomes * Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment * Proven ability to build strong, trusted relationships and operate in an influential manner across teams to assist in driving the business agenda * Must possess a high "EQ" and be a collaborative team player * Strong business judgment, influencing skills, leadership and integrity are essential for this position * Highly motivated, self-starter that can work autonomously and can independently take initiative * Excellent written and verbal communication skills * Ability to navigate ambiguous situations and bring clarity to problem solving Basic Qualifications: * High School Diploma, GED, or equivalent certification * At least 5 years of Project Management experience * At least 5 years of Customer Facing Operations experience Preferred Qualifications: * Bachelor's Degree * 6+ years of Project Management experience * 6+ years of Customer Facing Operations Experience * 3+ years of People Management experience * PMP, Lean, Agile or Six Sigma certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $146,100 - $166,700 for Manager, Project Management New York, NY: $159,400 - $181,900 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

We're looking for a Manager-level Project Manager to join our Capital One Travel team. Obsessing over the customer experience and impact in all we do should be in your DNA, along with risk management and exceptional well managed judgment. You will provide critical leverage in overseeing several cross functional initiatives ensuring delivery, and effective communication across stakeholders. The candidate will need to possess a strong intellect and have a proven track record of influencing with excellent verbal and written communication skills, and working with a senior management team. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. **General Responsibilities:** + Partnering cross-functionally with stakeholders to provide strategic and tactical thought partnership to effectively drive business outcomes + Effectively advocating for and representing the voice of customers (internal and external) to influence organizational objectives, roadmaps and the overall customer experience + Building credibility and trust within the team, with our customers, and with our stakeholders + Manage and support risk issues discovery and remediation resolutions + Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet needs + Aid in initiatives and projects that come through the broader team, and start intent when applicable + Ensuring projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk **In this Role You Will:** + Strategic Definition: The role is instrumental in defining the team's engagement model within the broader travel organization. + Operational Management: Focus on creating and maintaining a well-managed operational process. + Customer Experience: Leading Product and Business Analysis (BA) efforts to ensure a cohesive customer experience. + Priority and Roadmaps: Prioritizing unified work, managing priority arbitration, and reviewing roadmaps. + Process Architecture: Defining systems and processes (e.g., MBRs, roadmap reviews) and leading product operations. + Collaboration: Sharing customer feedback with broader teams **The ideal candidate will:** + Exhibit outstanding influencing skills to effectively drive business outcomes + Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment + Proven ability to build strong, trusted relationships and operate in an influential manner across teams to assist in driving the business agenda + Must possess a high "EQ" and be a collaborative team player + Strong business judgment, influencing skills, leadership and integrity are essential for this position + Highly motivated, self-starter that can work autonomously and can independently take initiative + Excellent written and verbal communication skills + Ability to navigate ambiguous situations and bring clarity to problem solving **Basic Qualifications:** + High School Diploma, GED, or equivalent certification + At least 5 years of Project Management experience + At least 5 years of Customer Facing Operations experience **Preferred Qualifications:** + Bachelor's Degree + 6+ years of Project Management experience + 6+ years of Customer Facing Operations Experience + 3+ years of People Management experience + PMP, Lean, Agile or Six Sigma certification **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $146,100 - $166,700 for Manager, Project Management New York, NY: $159,400 - $181,900 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Citi Markets provide world-class solutions that are as diverse as the needs of the corporates, institutions, governments, and individual investors we serve in 160 countries and territories. The breadth, depth, and strength of our underwriting, sales and trading, and distribution capabilities span asset classes and currencies, sectors and industries, covering a vast array of products. Citi Market Operations is currently at a pivotal point in its evolution and journey, embarking on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking. The Markets Operations Transformation team has been formed to support stakeholders both within Operations and across the bank, to design and deliver this multi-year transformation roadmap. Our transformation is underpinned by strategy, investment, change execution and a market-leading operations change delivery team focusing on program and project management, business analysis, process re-engineering, low code application development and PMO. What You'll Do: The team is currently recruiting for a Program Manager to lead the DTCC Equities Clearing and Settlement Transformation initiatives across Market Operations mainly focused around Securities Settlements. The role will include taking a lead on key areas process improvement, root cause analysis, shaping investment business cases and working across our partner groups to create and execute on delivery. Responsibilities: * Responsible for the successful delivery of the program and its alignment to our business goals * Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution * Identify, prioritise and proactively manage dependencies, risks, exceptions and issues * Review strategic opportunities for innovative solutions to help re-engineer processes, build scale and mitigate risk * Drive business solutions aligned to the strategy and generate business requirements ensuring they are clearly documented, strategic and well understood by all stakeholders * Work with sponsors to ensure that there are trackable, tangible benefits and associated KPIs. * Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account * Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required * Responsible for launch readiness, rollout plans, and post-implementation management * Develop and deliver presentations to Markets Operations and business management covering project / program status and plans * Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required * Provide subject matter expertise for internal queries relating to appropriate projects * Lead, supervise, coach and develop more junior Markets Operations Program Execution team members Knowledge and Experience: * An individual who is highly experienced in leading complex and large-scale change initiatives with a strategic mindset, who can see ahead to future possibilities and translate them into breakthrough strategies * Knowledge and experience of structured project management techniques in a Markets Operations environment * Hands-on expertise in designing and implementing structured business / operational processes and associated business requirements documentation * Knowledge of global markets trading products and the operational functions and processes to support them. Cash Equities and Middle Office and Settlements Experience with DTCC knowledge preferred. * Understanding of trading processes across the full trade lifecycle within a large bank/dealer Skills and Competencies: * Critical thinking and Strong analytical skills, with exceptional attention to detail * Strong interpersonal, influencing and organizational skills to mobilize and motivate delivery in a co-operative and collaborative working environment * Excellent verbal and written communication skills, to effectively produce procedural documentation and communicate with senior management. Ability to seamlessly communicate complex technical issues to non-technical colleagues * Strong project management / business analysis skills; ability to gain consensus among staff and drive initiatives to completion effectively * Ability to work well under tight deadlines, manage competing priorities, and complete assigned tasks with minimal management follow up. * Strong risk management and control mindset * Strong knowledge of JIRA, Microsoft Office Excel and PowerPoint skills Education: * Bachelor's/University degree * Appropriate industry knowledge & delivery track record is essential. * ----------------------------------------------------- Job Family Group: Project and Program Management * ----------------------------------------------------- Job Family: Program Management * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Jersey City New Jersey United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $163,600.00 - $245,400.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Dec 16, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Senior Project Manager - Recruitment Systems and Capabilities sits within the Talent Acquisition Center of Excellence (TA COE) and plays a critical role in advancing the Colleague Experience Group (CEG) strategy by modernizing, optimizing, and continuously improving recruitment systems and capabilities. This role owns the ongoing evolution of our recruitment technology ecosystem, with a strong focus on Oracle Recruiting Cloud (ORC). The role ensures recruitment platforms deliver a simplified, integrated, and data-driven experience for candidates, recruiters, and hiring leaders, while maintaining strong governance, controls, and compliance Operating at the intersection of Talent Acquisition, Product, Technology, and Risk, this role acts as a business systems and delivery lead, translating business and user needs into scalable system enhancements and supporting senior leadership decision-making through insights, metrics, and external benchmarking. Key Responsibilities * Recruitment Systems Ownership: Own and continuously enhance recruitment systems, with primary accountability for Oracle Recruiting Cloud, ensuring platforms deliver a simplified, integrated, and compliant experience. * Requirements & Solution Delivery: Act as a senior business systems lead by gathering user requirements, translating needs into functional specifications, and partnering with Product and Technology teams to design, validate, test, and deploy system enhancements. * Program & Stakeholder Management: Lead complex, cross-functional initiatives across TA, Technology, Operations, Risk, and Change partners, managing dependencies, risks, and timelines. * Process Optimization & Automation: Identify and prioritize opportunities to streamline recruitment processes, reduce manual effort through automation, and improve recruiter, hiring leader, and candidate experience. * Release & Change Management: Manage ongoing platform evolution, including Oracle quarterly releases, ensuring effective impact assessment, prioritization, adoption, and change readiness. * Data-Driven Insights & Executive Support: Develop metrics, track KPIs, and synthesize system data, user feedback, and external benchmarking to support leadership decision-making and demonstrate measurable outcomes. * Change Leadership: Support adoption and sustained use of recruitment capabilities by enabling stakeholders to anticipate, embrace, and lead change. Required Qualifications * 5+ years of professional experience in project management, systems implementation, or product delivery. * Demonstrated experience working within Talent Acquisition or HR technology environments. * Strong business systems analysis skills, including requirements gathering, documentation, and validation. * Proven ability to lead complex initiatives across multiple stakeholders in a large, global organization. * Exceptional stakeholder management, collaboration, and communication skills. * Strong analytical skills with the ability to use data to inform decisions and influence outcomes. * Excellent presentation skills and executive presence, with experience supporting senior leadership. Preferred Qualifications * Hands-on experience implementing, supporting, or enhancing Oracle Recruiting Cloud (strongly preferred). * Experience within a Talent Acquisition Center of Excellence or HR product organization. * Direct experience managing quarterly Oracle releases and post-implementation optimization. * Familiarity with recruitment compliance, governance, and risk considerations. * Experience leveraging external benchmarking to inform system or process strategy. * Background in large-scale transformation, modernization, or platform optimization initiatives. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The **Senior Project Manager - Recruitment Systems and Capabilities** sits within the Talent Acquisition Center of Excellence (TA COE) and plays a critical role in advancing the **Colleague Experience Group (CEG) strategy** by modernizing, optimizing, and continuously improving recruitment systems and capabilities. This role owns the ongoing evolution of our recruitment technology ecosystem, with a strong focus on **Oracle Recruiting Cloud (ORC)** . The role ensures recruitment platforms deliver a simplified, integrated, and data-driven experience for candidates, recruiters, and hiring leaders, while maintaining strong governance, controls, and compliance Operating at the intersection of Talent Acquisition, Product, Technology, and Risk, this role acts as a **business systems and delivery lead** , translating business and user needs into scalable system enhancements and supporting senior leadership decision-making through insights, metrics, and external benchmarking. **Key Responsibilities** + **Recruitment Systems Ownership:** Own and continuously enhance recruitment systems, with primary accountability for **Oracle Recruiting Cloud** , ensuring platforms deliver a simplified, integrated, and compliant experience. + **Requirements & Solution Delivery:** Act as a senior business systems lead by gathering user requirements, translating needs into functional specifications, and partnering with Product and Technology teams to design, validate, test, and deploy system enhancements. + **Program & Stakeholder Management:** Lead complex, cross-functional initiatives across TA, Technology, Operations, Risk, and Change partners, managing dependencies, risks, and timelines. + **Process Optimization & Automation:** Identify and prioritize opportunities to streamline recruitment processes, reduce manual effort through automation, and improve recruiter, hiring leader, and candidate experience. + **Release & Change Management:** Manage ongoing platform evolution, including Oracle quarterly releases, ensuring effective impact assessment, prioritization, adoption, and change readiness. + **Data-Driven Insights & Executive Support:** Develop metrics, track KPIs, and synthesize system data, user feedback, and external benchmarking to support leadership decision-making and demonstrate measurable outcomes. + **Change Leadership:** Support adoption and sustained use of recruitment capabilities by enabling stakeholders to anticipate, embrace, and lead change. **Required Qualifications** + 5 years of professional experience in project management, systems implementation, or product delivery. + Demonstrated experience working within **Talent Acquisition or HR technology environments.** + Strong business systems analysis skills, including requirements gathering, documentation, and validation. + Proven ability to lead complex initiatives across multiple stakeholders in a large, global organization. + Exceptional stakeholder management, collaboration, and communication skills. + Strong analytical skills with the ability to use data to inform decisions and influence outcomes. + Excellent presentation skills and executive presence, with experience supporting senior leadership. **Preferred Qualifications** + Hands-on experience implementing, supporting, or enhancing **Oracle Recruiting Cloud** (strongly preferred). + Experience within a Talent Acquisition Center of Excellence or HR product organization. + Direct experience managing **quarterly Oracle releases** and post-implementation optimization. + Familiarity with recruitment compliance, governance, and risk considerations. + Experience leveraging external benchmarking to inform system or process strategy. + Background in large-scale transformation, modernization, or platform optimization initiatives. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Human Resources **Primary Location:** US-New York-New York **Other Locations:** US-Arizona-Phoenix, US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25023772

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Senior Managing Consultant - Merchant Co-Brands Overview: Senior Managing Consultant, Services Business Development - Cobrand Be part of a team that brings the best of Mastercard to our most strategic customers. The Services team and the solutions that we deliver fuel growth for our Financial Institution and Retail & Commerce partners globally by providing cutting edge services in the areas of Customer Acquisition & Engagement, Business & Market Insights, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique and evolving solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs), and the ability to form and manage successful lasting client relationships. Find out about our solutions here: Mastercard Services (mastercardservices.com) The Role As Senior Managing Consultant in the Cobrand Center of Excellence, you will be instrumental in driving the growth of our largest, most strategic Merchant Cobrand Clients in the United States. The role is about more than payments and favors expertise in the broader merchant business including vertical expertise, network and site optimization, personalized marketing, retail media networks, and loyalty program strategy, and customer engagement through merchant funded offers platforms, optimized incentives, earn partnerships, cobrand cards, and digital redemption. You will work in lock step with account teams and be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive value. To be successful the ideal candidate will: - Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers. - Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads. - Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies. - Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients. - Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. - Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience. - Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements. - Support project / customer success teams in problem-solving efforts and structuring project workplans. - Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations. - Coach and provide valuable feedback to team members, fostering their professional growth. - Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization. All About You - Significant, consultative B2B sales experience, preferably in professional services, software as a service (SaaS), data & analytics, loyalty and/or cybersecurity solutions. - Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams. - Strong communication and persuasion skills, both written and oral. - Exceptional relationship management skills, fostering long-term partnerships with clients. - You are a strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues - You have a strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise - Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff. - Experience managing projects and teams, showcasing your leadership abilities. - Knowledge of consumer and commercial payments market is a plus - Comfort with macro-economic concepts and corporate finance is a plus - High level of energy, drive, enthusiasm, initiative, and commitment. - Outstanding multitasking abilities in a fast-paced, deadline-driven environment. - Bachelor degree in Business Administration (BBA), Commerce (B.Com), Economics, Finance, Marketing, Management, Systems Engineering or related field. An MBA or relevant post-graduate degree is preferred. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $174,000 - $274,000 USD Atlanta, Georgia: $151,000 - $238,000 USD Boston, Massachusetts: $174,000 - $274,000 USD Chicago, Illinois: $151,000 - $238,000 USD San Francisco, California: $181,000 - $286,000 USD Seattle, Washington: $174,000 - $274,000 USD