Manager, Product Management jobs at Mastercard - 257 jobs

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's Degree At least 5 years of experience managing technical programs Preferred Qualifications: 5+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's Degree or higher in a related technical field (Computer Science, Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $200,700 - $229,100 for Sr. Manager, Technical Program ManagementNew York, NY: $219,000 - $249,900 for Sr. Manager, Technical Program ManagementRichmond, VA: $182,500 - $208,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: As a Senior Manager of Technical Program Management (TPM) on the MarTech team of the Bank Tech organization, you will work on high priority initiatives related to ad tech and marketing tech. In this exciting role, you will partner with Senior Leaders and stakeholders across lines of businesses to drive execution of a cohesive roadmap across multiple workstreams to deliver results that will have a direct impact on the company. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's degree At least 5 years of experience managing technical programs Preferred Qualifications: 5+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using AWS cloud computing services and architecture 3+ years of experience with Agile delivery 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $200,700 - $229,100 for Sr. Manager, Technical Program ManagementNew York, NY: $219,000 - $249,900 for Sr. Manager, Technical Program ManagementRichmond, VA: $182,500 - $208,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers. The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end product management approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies. About the Role The Director, Debit Product Management & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs. Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution. Key Responsibilities Lead Product Development: Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions. Delivery Leadership: Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met. Stakeholder Collaboration: Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30+ workstreams and multiple enterprise functions. Operational Excellence: Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery. Partner Integration: Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness. Team Leadership: Build, lead, and develop a team of product managers and delivery experts to achieve strategic and operational objectives. Minimum Qualifications 5+ years of product management, program delivery, or acquiring experience Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure Strong project management discipline, with ability to deliver complex initiatives on time and within scope Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes Bachelor's degree or equivalent experience required; advanced degree preferred Strongly Preferred: U.S. Debit acquiring experience Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers. The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end product management approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies. **About the Role** The Director, Debit Product Management & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs. Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution. **Key Responsibilities** + **Lead Product Development:** Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions. + **Delivery Leadership:** Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met. + **Stakeholder Collaboration:** Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30 workstreams and multiple enterprise functions. + **Operational Excellence:** Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery. + **Partner Integration:** Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness. + **Team Leadership:** Build, lead, and develop a team of product managers and delivery experts to achieve strategic and operational objectives. **Minimum Qualifications** + 5 years of product management, program delivery, or acquiring experience + Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies + Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure + Strong project management discipline, with ability to deliver complex initiatives on time and within scope + Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes + Bachelor's degree or equivalent experience required; advanced degree preferred + Strongly Preferred: U.S. Debit acquiring experience **Qualifications** Salary Range: $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Other Locations:** US-South Carolina-Charleston, US-California-Palo Alto, US-Florida-Sunrise, US-Utah-Salt Lake City, US-Georgia-Atlanta, US-California-San Francisco, US-Utah-Sandy, US-Illinois-Chicago **Schedule** Full-time **Req ID:** 25021334

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. How will you make an impact in this role? The Senior Manager, Amex Ads Product role sits within the Digital Advertising team and reports to the Director, Amex Ads Product. This individual will support the growth of Amex's digital advertising network, which is focused on introducing new channels for advertisers to engage Amex's customers across our digital platforms (e.g., Amex Travel, Resy, Amex App). This individual will own the product roadmap of several digital capabilities and offerings (e.g., ad serving, order management, ad placements/formats) that will power Amex's new suite of advertising products. This individual will be responsible for the design, development, and deployment of these new capabilities, in partnership with a team of engineering resources. As necessary, this individual will lead assessments of external tech solutions to fill internal capability gaps. Finally, this individual will be responsible for establishing robust compliance / risk guardrails. Key Responsibilities Own the product roadmap for Amex's new advertising systems (e.g., ad serving, order management, self-service), to support rapid growth for the business, ensuring alignment with strategic priorities of the Digital Advertising team. Identify, design, and launch new advertising placements and formats, including display, native, sponsored search, and email. Lead the development and deployment of these new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal). Translate business requirements into actionable tech specifications (e.g., features, user stories) for engineering teams. Closely track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog. Lead regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers. Help resolve tech issues that arise and proactively identify opportunities to automate processes. Spearhead assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors. Enact comprehensive compliance / risk processes & controls and lead the New Product Approval (NPA) process when launching new capabilities. Minimum Qualifications Bachelor's Degree 4+ years of product development, product management, and/or strategy experience Exceptional problem-solving skills with an ability to understand complex technical systems, identify issues, and develop effective solutions. Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan. Self-starter with experience leading complex projects end-to-end. Strong detail orientation and highly organized. Excellent communication and presentation skills with proficiency in Microsoft Powerpoint. Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners. Customer-centric mindset with strong business acumen, ensuring scalable monetization and performant advertising, while upholding a superior customer experience. Strong analytical skills and comfort with ads experimentation with proficiency in Microsoft Excel. Preferred Qualifications Expertise in the advertising industry and/or Commerce Media Networks, with hands-on experience owning and delivering product strategy for ads, marketplaces, and/or multi-sided platforms. Proven ability to develop and execute against a product vision, strategy, and prioritized backlog. Technical understanding of the product development process. Experience managing digital ad products, leading technology scrum teams (in an agile environment), including software developers, engineers, and architects. Experience translating business requirements into actionable tech specifications (e.g., features, user stories) and ensuring technology deliverables are built with high quality. Experience interfacing with product owners and technology teams at American Express, with an ability to influence without authority to achieve business goals. Experience with backlog management software (Rally/JIRA). Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. **How will you make an impact in this role?** The Senior Manager, Amex Ads Product role sits within the Digital Advertising team and reports to the Director, Amex Ads Product. This individual will support the growth of Amex's digital advertising network, which is focused on introducing new channels for advertisers to engage Amex's customers across our digital platforms (e.g., Amex Travel, Resy, Amex App). This individual will own the product roadmap of several digital capabilities and offerings (e.g., ad serving, order management, ad placements/formats) that will power Amex's new suite of advertising products. This individual will be responsible for the design, development, and deployment of these new capabilities, in partnership with a team of engineering resources. As necessary, this individual will lead assessments of external tech solutions to fill internal capability gaps. Finally, this individual will be responsible for establishing robust compliance / risk guardrails. **Key Responsibilities** + Own the product roadmap for Amex's new advertising systems (e.g., ad serving, order management, self-service), to support rapid growth for the business, ensuring alignment with strategic priorities of the Digital Advertising team. + Identify, design, and launch new advertising placements and formats, including display, native, sponsored search, and email. + Lead the development and deployment of these new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal). + Translate business requirements into actionable tech specifications (e.g., features, user stories) for engineering teams. + Closely track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog. + Lead regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers. + Help resolve tech issues that arise and proactively identify opportunities to automate processes. + Spearhead assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors. + Enact comprehensive compliance / risk processes & controls and lead the New Product Approval (NPA) process when launching new capabilities. **Minimum Qualifications** + Bachelor's Degree + 4 years of product development, product management, and/or strategy experience + Exceptional problem-solving skills with an ability to understand complex technical systems, identify issues, and develop effective solutions. + Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan. + Self-starter with experience leading complex projects end-to-end. + Strong detail orientation and highly organized. + Excellent communication and presentation skills with proficiency in Microsoft Powerpoint. + Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners. + Customer-centric mindset with strong business acumen, ensuring scalable monetization and performant advertising, while upholding a superior customer experience. + Strong analytical skills and comfort with ads experimentation with proficiency in Microsoft Excel. **Preferred Qualifications** + Expertise in the advertising industry and/or Commerce Media Networks, with hands-on experience owning and delivering product strategy for ads, marketplaces, and/or multi-sided platforms. + Proven ability to develop and execute against a product vision, strategy, and prioritized backlog. + Technical understanding of the product development process. + Experience managing digital ad products, leading technology scrum teams (in an agile environment), including software developers, engineers, and architects. + Experience translating business requirements into actionable tech specifications (e.g., features, user stories) and ensuring technology deliverables are built with high quality. + Experience interfacing with product owners and technology teams at American Express, with an ability to influence without authority to achieve business goals. + Experience with backlog management software (Rally/JIRA). **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000634

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Digital Labs is a high impact group within American Express with a mission to build on Amex's legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers' lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express. As a product manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements. This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development & Product Enablement teams. **How will you make an impact in this role?** + Proficient understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development. + Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement. + Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations. + Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features. + Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment. **Minimum Qualifications:** + Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast paced team environment + Experience in product development using Agile principles in partnership with engineering teams + Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle + Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied + Passionate and highly experienced about emerging technology and AI - able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express + Experience of using a structured approach to innovate new products that successfully meet the needs of the identified target audience. + Experience with data and analytics to drive decision making and product improvement + Ability to communicate effectively at all levels, including concise verbal and written executive-level communications + Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership + Demonstrate leadership and organizational skills + Evidence of managing a creative, innovative set of AI products and teams focused on the delivery of strategic priorities. + Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience. **Preferred Qualifications:** + Experience with building recommender models **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25022808

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to support the development and delivery of software products that align with strategic business objectives, ensuring both functional value and technical excellence across the product lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and address production issues through structured analysis and resolution workflows. Translate business needs into features, user stories, and test criteria to guide both business and technology teams. Create and maintain detailed business and technical documentation to support each stage of development. Drive effective issue tracking and risk mitigation strategies. Ensure all product and capability areas are guided by a clear and actionable roadmap focused on accelerating time to market, minimizing operational risks, and maximizing business impact. Collaborate closely with engineering teams to develop, test, and deploy defined capabilities and continuously iterate based on user feedback and performance data. Position requires a Master's degree in Computer Science, Engineering, Information Systems, or a related field, and 2 years of experience with project-managing large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: product design and development; business systems and requirements analysis, including root cause analysis and business process mapping; overseeing the design, development, and testing of application code; leading the analysis, implementation, and scaling of technical solutions; troubleshooting and resolving issues through structured testing processes to inform implementation improvements; delivering industry-leading solutions to market under tight timelines; monitoring, maintaining, and continuously improving live business systems and applications; presenting complex technical concepts to technical and non-technical stakeholders; leading cross functional collaboration to resolve technical and system-level issues; maintaining highly available, scalable systems with live traffic; and CLI, Evolved Packet Core, HPSM Tool, Microsoft Excel, SharePoint, and TeMIP. Telecommuting is available up to 2 days per week. Job Location: New York, NY **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider a number of job-related factors, including experience and location. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI **Job:** Technologies **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25023847

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Join Team Amex and let's lead the way together.** American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth. **How will you make an impact in this role?** Our Corporate Digital Acquisitions team is leading a critical transformation within Global Commercial Services (GCS), creating a next-generation digital ecosystem of streamlined, modern experiences that empower businesses to manage and grow with confidence. This work is central to our strategy of delivering integrated, customer-first solutions, making the team's role both highly visible and mission critical. As a Manager, Digital Product Development, you will play a key role in building a best-in-class digital ecosystem that transforms how our commercial customers engage with American Express. You'll help design and deliver intuitive digital experiences that give businesses actionable spend insights, enhance core digital capabilities across key customer journeys. Your role will translate strategy into execution - simplifying complexity, driving delivery across cross-functional teams, and delivering digital capabilities that scale across products and personas. You'll influence the roadmap, connect strategy to outcomes, and deliver measurable impact for customers and the business. **Why Join Us?** You'll join a team shaping one of the most ambitious digital transformations at American Express-reimagining how Middle Market customers interact with our products and services. Your work will have enterprise-wide visibility and tangible business impact. Here, you'll find the scale of a global brand with the energy and innovation of a startup, and the opportunity to: + Build digital experiences that empower businesses with data, insights, and control. + Lead initiatives at the center of our customer engagement strategy. + Collaborate with senior leaders on high-impact, cross-functional initiatives. **Key Responsibilities:** + Lead the design and development of digital capabilities that enhance visibility, control, and engagement for Middle Market customers - enabling seamless insights, communication, and program management experiences that bring the Nova vision to life. + Translate strategic objectives into a clear, outcome-oriented roadmap, balancing near-term delivery with long-term scalability and foundational capability development. + Own and drive discovery, experimentation, and post-MVP definition, including hypothesis development, success metrics, and learning agendas. + Define and embed measurement, instrumentation, and analytics requirements to ensure products are observable, measurable, and continuously improvable. + Partner with Engineering, Design, Product, and Business stakeholders to align priorities and accelerate execution. + Leverage quantitative and qualitative data (usage analytics, experimentation results, customer feedback) to optimize adoption, usability, and performance. + Lead or influence experimentation and test-and-learn practices, including A/B testing, pilots, and iterative releases. + Identify opportunities to improve digital efficiency, consistency, and reuse across platforms, journeys, and customer segments. + Ensure solutions integrate seamlessly across systems, supporting cohesive, reliable, and scalable experiences. + Communicate product strategy, progress, insights, and results to senior leadership through clear narratives and reporting. + Foster a culture of accountability, collaboration, and data-informed decision-making within and across teams. **Minimum Qualifications:** + 3 years of experience in product management, platform development, or related roles within financial services or technology. + Proven track record in leading large product initiatives from concept to execution, particularly for digital experiences + Strong ability to collaborate across teams and drive alignment on priorities and execution. + Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs. + Strong analytical skills with experience using data and research to guide decision-making. + Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development. + Familiarity with agile methodologies and product development frameworks. **Preferred Qualifications:** + Experience in developing cross-product capabilities with a focus on improving efficiency and usability across multiple customer segments. + Strong understanding of customer experience, platform scalability, and digital experience feature development. + Ability to align product strategy with business goals and drive meaningful impact. + Experience presenting to senior executives and influencing cross-functional teams. + Grow your leadership career in a culture that values innovation, accountability, and results. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-New York-New York **Schedule** Full-time **Req ID:** 26000811

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** Digital acquisition is one of American Express's highest priorities, and US Commercial Application experiences sit at the center of that ambition. Our Commercial applicants expect seamless, intuitive, and trustworthy application journeys-whether they are applying on mobile, desktop, or through a partner channel. This role is critical to ensuring those experiences are not only easy to use, but also drive meaningful business outcomes. As a Product Manager for US Commercial Application Experiences, you will be a part of a high-caliber product team owning the end-to-end journey-from application entry and form completion through submission, decisioning, and approval outcomes. You will define and deliver a clear product vision and strategy for various initiatives and problem statements aimed at balancing customer needs, driving business growth, and ensuring platform scalability. Your work will directly influence application completion rates, approval outcomes, new account growth, and the reliability and scalability of our application platforms. You will lead with strong product principles, deeply understand our users and customers, and partner closely with Technology, UX Design & Research, Analytics, Marketing, and Program Management teams. **You will be responsible for:** + Defining and evolving the product vision, strategy, and goals for US Commercial Application Experiences + Developing and maintaining outcome-driven product roadmaps that align to business priorities and customer needs + Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions + Building strong partnerships with stakeholders across Marketing, Program Management, Technology, UX, Analytics, and Risk + Creating, prioritizing, and managing a product backlog that maximizes customer and business value + Leading delivery across the product lifecycle, including sprint planning, release planning, and execution through the software development lifecycle + Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes + Identifying opportunities to reduce customer friction, increase automation and approval rates, and drive incremental revenue through product enhancements + Improving efficiency, scalability, and time-to-market by leveraging and enhancing global platform capabilities + Contributing to continuous improvement of product management processes, ways of working, and team effectiveness **We are looking for:** + A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers + An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes + Highly organized and detail-oriented, with the ability to manage multiple workstreams and solve complex problems + Proven Product Management experience in an Agile environment, working closely with scrum and cross-functional teams + Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals + Strong analytical skills with experience using data to inform decisions and drive continuous improvement + A balanced blend of technical understanding and business acumen + Curious, driven, and resilient problem solver who challenges the status quo and thrives in ambiguity + Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000083

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to support the development and delivery of software products that align with strategic business objectives, ensuring both functional value and technical excellence across the product lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and address production issues through structured analysis and resolution workflows. Translate business needs into features, user stories, and test criteria to guide both business and technology teams. Create and maintain detailed business and technical documentation to support each stage of development. Drive effective issue tracking and risk mitigation strategies. Ensure all product and capability areas are guided by a clear and actionable roadmap focused on accelerating time to market, minimizing operational risks, and maximizing business impact. Collaborate closely with engineering teams to develop, test, and deploy defined capabilities and continuously iterate based on user feedback and performance data. Position requires a Master's degree in Computer Science, Engineering, Information Systems, or a related field, and 2 years of experience with project-managing large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: product design and development; business systems and requirements analysis, including root cause analysis and business process mapping; overseeing the design, development, and testing of application code; leading the analysis, implementation, and scaling of technical solutions; troubleshooting and resolving issues through structured testing processes to inform implementation improvements; delivering industry-leading solutions to market under tight timelines; monitoring, maintaining, and continuously improving live business systems and applications; presenting complex technical concepts to technical and non-technical stakeholders; leading cross functional collaboration to resolve technical and system-level issues; maintaining highly available, scalable systems with live traffic; and CLI, Evolved Packet Core, HPSM Tool, Microsoft Excel, SharePoint, and TeMIP. Telecommuting is available up to 2 days per week. Job Location: New York, NY Salary Range: $103,750.00 to $174,750.00 annually We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider a number of job-related factors, including experience and location. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Digital Labs is a high impact group within American Express with a mission to build on Amex's legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers' lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express. As a product manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements. This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development & Product Enablement teams. How will you make an impact in this role? * Proficient understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development. * Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement. * Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations. * Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features. * Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment. Minimum Qualifications: * Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast paced team environment * Experience in product development using Agile principles in partnership with engineering teams * Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle * Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied * Passionate and highly experienced about emerging technology and AI - able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express * Experience of using a structured approach to innovate new products that successfully meet the needs of the identified target audience. * Experience with data and analytics to drive decision making and product improvement * Ability to communicate effectively at all levels, including concise verbal and written executive-level communications * Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership * Demonstrate leadership and organizational skills * Evidence of managing a creative, innovative set of AI products and teams focused on the delivery of strategic priorities. * Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience. Preferred Qualifications: * Experience with building recommender models Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Digital acquisition is one of American Express's highest priorities, and US Commercial Application experiences sit at the center of that ambition. Our Commercial applicants expect seamless, intuitive, and trustworthy application journeys-whether they are applying on mobile, desktop, or through a partner channel. This role is critical to ensuring those experiences are not only easy to use, but also drive meaningful business outcomes. As a Product Manager for US Commercial Application Experiences, you will be a part of a high-caliber product team owning the end-to-end journey-from application entry and form completion through submission, decisioning, and approval outcomes. You will define and deliver a clear product vision and strategy for various initiatives and problem statements aimed at balancing customer needs, driving business growth, and ensuring platform scalability. Your work will directly influence application completion rates, approval outcomes, new account growth, and the reliability and scalability of our application platforms. You will lead with strong product principles, deeply understand our users and customers, and partner closely with Technology, UX Design & Research, Analytics, Marketing, and Program Management teams. You will be responsible for: * Defining and evolving the product vision, strategy, and goals for US Commercial Application Experiences * Developing and maintaining outcome-driven product roadmaps that align to business priorities and customer needs * Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions * Building strong partnerships with stakeholders across Marketing, Program Management, Technology, UX, Analytics, and Risk * Creating, prioritizing, and managing a product backlog that maximizes customer and business value * Leading delivery across the product lifecycle, including sprint planning, release planning, and execution through the software development lifecycle * Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes * Identifying opportunities to reduce customer friction, increase automation and approval rates, and drive incremental revenue through product enhancements * Improving efficiency, scalability, and time-to-market by leveraging and enhancing global platform capabilities * Contributing to continuous improvement of product management processes, ways of working, and team effectiveness We are looking for: * A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers * An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes * Highly organized and detail-oriented, with the ability to manage multiple workstreams and solve complex problems * Proven Product Management experience in an Agile environment, working closely with scrum and cross-functional teams * Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals * Strong analytical skills with experience using data to inform decisions and drive continuous improvement * A balanced blend of technical understanding and business acumen * Curious, driven, and resilient problem solver who challenges the status quo and thrives in ambiguity * Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together. American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth. How will you make an impact in this role? Our Corporate Digital Acquisitions team is leading a critical transformation within Global Commercial Services (GCS), creating a next-generation digital ecosystem of streamlined, modern experiences that empower businesses to manage and grow with confidence. This work is central to our strategy of delivering integrated, customer-first solutions, making the team's role both highly visible and mission critical. As a Manager, Digital Product Development, you will play a key role in building a best-in-class digital ecosystem that transforms how our commercial customers engage with American Express. You'll help design and deliver intuitive digital experiences that give businesses actionable spend insights, enhance core digital capabilities across key customer journeys. Your role will translate strategy into execution - simplifying complexity, driving delivery across cross-functional teams, and delivering digital capabilities that scale across products and personas. You'll influence the roadmap, connect strategy to outcomes, and deliver measurable impact for customers and the business. Why Join Us? You'll join a team shaping one of the most ambitious digital transformations at American Express-reimagining how Middle Market customers interact with our products and services. Your work will have enterprise-wide visibility and tangible business impact. Here, you'll find the scale of a global brand with the energy and innovation of a startup, and the opportunity to: * Build digital experiences that empower businesses with data, insights, and control. * Lead initiatives at the center of our customer engagement strategy. * Collaborate with senior leaders on high-impact, cross-functional initiatives. Key Responsibilities: * Lead the design and development of digital capabilities that enhance visibility, control, and engagement for Middle Market customers - enabling seamless insights, communication, and program management experiences that bring the Nova vision to life. * Translate strategic objectives into a clear, outcome-oriented roadmap, balancing near-term delivery with long-term scalability and foundational capability development. * Own and drive discovery, experimentation, and post-MVP definition, including hypothesis development, success metrics, and learning agendas. * Define and embed measurement, instrumentation, and analytics requirements to ensure products are observable, measurable, and continuously improvable. * Partner with Engineering, Design, Product, and Business stakeholders to align priorities and accelerate execution. * Leverage quantitative and qualitative data (usage analytics, experimentation results, customer feedback) to optimize adoption, usability, and performance. * Lead or influence experimentation and test-and-learn practices, including A/B testing, pilots, and iterative releases. * Identify opportunities to improve digital efficiency, consistency, and reuse across platforms, journeys, and customer segments. * Ensure solutions integrate seamlessly across systems, supporting cohesive, reliable, and scalable experiences. * Communicate product strategy, progress, insights, and results to senior leadership through clear narratives and reporting. * Foster a culture of accountability, collaboration, and data-informed decision-making within and across teams. Minimum Qualifications: * 3+ years of experience in product management, platform development, or related roles within financial services or technology. * Proven track record in leading large product initiatives from concept to execution, particularly for digital experiences * Strong ability to collaborate across teams and drive alignment on priorities and execution. * Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs. * Strong analytical skills with experience using data and research to guide decision-making. * Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development. * Familiarity with agile methodologies and product development frameworks. Preferred Qualifications: * Experience in developing cross-product capabilities with a focus on improving efficiency and usability across multiple customer segments. * Strong understanding of customer experience, platform scalability, and digital experience feature development. * Ability to align product strategy with business goals and drive meaningful impact. * Experience presenting to senior executives and influencing cross-functional teams. * Grow your leadership career in a culture that values innovation, accountability, and results. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? We are looking for a unique individual who is customer-focused and can both think strategically and execute successfully. This individual will need to excel at conceptual thought leadership, effectively influence partners to align behind a vision, and thrive in a fast paced and ever-changing environment to bring these concepts to life. A broad spectrum of skills is required, including strategy and concept development, process design, project management, implementation experience, building and leveraging relationships partners to drive results. This is a great opportunity to shape the future direction of American Express' value to our commercial customers while learning our core business, marketing, and technology functions through close partnerships with all the teams required to launch products. Key Responsibilities: * Lead the launch of new products, benefits, and marketing capabilities working across all card products * Provide thought leadership during concept development, end-to-end user experience design, and feasibility assessment * Manage key operational processes and integrations by collaborating and managing relationships with partners in Product Management, Marketing, Technology, Risk, Servicing, Legal and Compliance * Understand business objectives and customer needs and identify creative ways to leverage technological capabilities and/or other creative solutions to meet those needs * Lead GCS-wide strategic initiatives to drive business results, improve customer experiences, and increase agility in product development Minimum Qualifications * Ability to identify and understand business needs and turn them into technology requirements; ability to understand the details of complex processes and an orientation toward process improvement and innovation * Extremely strong project management, collaboration, communication and presentation skills * Motivated self-starter with a sense of urgency, positive attitude, and the ability to excel in a fast paced and dynamic environment * Creative and innovative thinker who is comfortable with ambiguity and evolving strategies * Demonstrated ability to drive results in a highly matrixed organization, capable of influencing and building internal alignment across multiple lines of business and support groups * Passion for doing what is right for the customer * Embodies a "team" mentality in all that you do, with a validated ability to take ownership for progressing project delivery * Bachelor's degree or equivalent years of experience Preferred Qualifications * Ability to manage end-to-end product development process in a highly disciplined fashion * Prior experience with payments and agile product development / delivery Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Manager, Product Management Overview We are seeking a Manager, Product Management to join our NAM Security Solutions team. This role will focus on driving strategy, execution, and growth for key security products that are focused on building trust and security for our cardholders and customers. The ideal candidate will combine strong product management expertise with deep knowledge of payments and cybersecurity, ensuring our solutions deliver exceptional value to customers and partners. The candidate will play a pivotal role in partnering with the global product team, regional sales, and customer account teams to support a suite of solutions. The role will require collaboration and coordination across the Mastercard organization to define, deliver and expand the use of these solutions in new and existing customer segments. The candidate will have responsibility for market product management, go to market and commercialization strategies, and achieve revenue targets while helping ensure the maximization of value for Mastercard and our customers. Role This role requires that the individual has experience with cybersecurity and payments, as well as demonstrated success bringing products to market and enabling them to scale. Key responsibilities include: - Drive the development and execution of comprehensive go-to-market strategies - Take a data-driven approach to product enhancement by identifying opportunity areas, contributing to the product roadmap, and prioritizing work to deliver against key areas of focus - Drive the planning, coordination, and implementation of product announcements, ensuring alignment with market needs and customer expectations - Build strong relationships and collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and cohesive customer experience - Conduct market research to identify emerging trends, customer pain points, and competitive opportunities - Responsible for achieving in-year and multi-year revenue targets - Drive thought leadership agenda - articulating strategy, innovation roadmap and value proposition - Serve as a Subject Matter Expert and support product development and sales opportunities - Demonstrate a commitment to continuous learning All About You - Cybersecurity experience and payments understanding within NAM market - Experience working with Issuers, Acquirers, Merchants, Fintechs and Digital Partners - Demonstrate ability to act with a sense of urgency - Ability to drive alignment across a matrixed organization and teams and forge strong relationships - Strong collaboration and interpersonal communication skills - Be able to work on multiple projects in a fast-paced environment - Proficiency in utilizing Microsoft Excel and PowerPoint - Overnight travel required (10-20%) - Bachelor's degree (advanced degree/MBA a plus) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $150,000 - $254,000 USD New York City, New York: $156,000 - $265,000 USD

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences-from payments to rewards to servicing-that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex. Amex Digital Labs is seeking a Manager of Digital Product Management to join our digital wallets product team. Lab drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers' digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market. This Product Manager will support the product strategy for digital wallet experiences within the agentic commerce space - with a specific focus on enabling secure, seamless payments and experiences in the emerging world of AI-driven purchasing. They will lead new integrations across multiple partners, shape the end-to-end customer experience, and drive innovation at the intersection of AI, payments, and digital trust. Serving as the primary product representative, this individual will collaborate closely with internal stakeholders and key external partners, acting as the central point of contact for cross-functional and partner product teams. **How will you make an impact in this role?** + Balance customer needs and stakeholder input to define the product roadmap, prioritize features, and manage the backlog for timely and impactful market delivery. + Collaborate with engineering, business development, internal teams, and external partners to design, develop, and launch new features. + Partner across the network, merchant, and account management product teams to ensure product reliability and deliver seamless, best-in-class payment experiences. + Define and manage development and release timelines, navigate complex dependencies, and clearly communicate impacts and updates to stakeholders. + Interpret and apply legal and regulatory requirements to create compliant, customer-centric solutions; support audit processes and respond to regulatory inquiries as needed + Monitor market trends, competitive landscape, and industry shifts in payments and banking to inform continuous product evolution. + Leverage customer feedback, industry insights, and data analytics to continuously optimize the product and refine backlog priorities. + Collaborate across Amex Digital Labs to identify ways to continuously build better products and drive an innovation first culture **Minimum Qualifications:** + 3 years of experience in digital product management, with a track record of delivering high-impact solutions + Proven people leadership experience, with the ability to coach and inspire cross-functional teams + Strong customer empathy and a passion for building exceptional products and services; skilled at clearly articulating user needs and product functionality + Experienced in collaborating closely with engineering; able to bridge business goals with technical implementation and speak fluently across disciplines + Detail-oriented and analytical; adept at framing key questions, interpreting data, and making informed product decisions + Exceptional communication and relationship-building skills; able to engage, influence, and align stakeholders to drive execution + Intellectually curious with a systems-thinking mindset; able to connect dots across functions and uncover innovation opportunities within complex environments + Comfortable with iteration and feedback; embraces a test-and-learn approach and continuously adapts based on user insights, data, and team input + Bachelor's degree required **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000671

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences-from payments to rewards to servicing-that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex. Amex Digital Labs is seeking a Manager of Digital Product Management to join our digital wallets product team. Lab drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers' digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market. This Product Manager will support the product strategy for digital wallet experiences within the agentic commerce space - with a specific focus on enabling secure, seamless payments and experiences in the emerging world of AI-driven purchasing. They will lead new integrations across multiple partners, shape the end-to-end customer experience, and drive innovation at the intersection of AI, payments, and digital trust. Serving as the primary product representative, this individual will collaborate closely with internal stakeholders and key external partners, acting as the central point of contact for cross-functional and partner product teams. How will you make an impact in this role? * Balance customer needs and stakeholder input to define the product roadmap, prioritize features, and manage the backlog for timely and impactful market delivery. * Collaborate with engineering, business development, internal teams, and external partners to design, develop, and launch new features. * Partner across the network, merchant, and account management product teams to ensure product reliability and deliver seamless, best-in-class payment experiences. * Define and manage development and release timelines, navigate complex dependencies, and clearly communicate impacts and updates to stakeholders. * Interpret and apply legal and regulatory requirements to create compliant, customer-centric solutions; support audit processes and respond to regulatory inquiries as needed * Monitor market trends, competitive landscape, and industry shifts in payments and banking to inform continuous product evolution. * Leverage customer feedback, industry insights, and data analytics to continuously optimize the product and refine backlog priorities. * Collaborate across Amex Digital Labs to identify ways to continuously build better products and drive an innovation first culture Minimum Qualifications: * 3+ years of experience in digital product management, with a track record of delivering high-impact solutions * Proven people leadership experience, with the ability to coach and inspire cross-functional teams * Strong customer empathy and a passion for building exceptional products and services; skilled at clearly articulating user needs and product functionality * Experienced in collaborating closely with engineering; able to bridge business goals with technical implementation and speak fluently across disciplines * Detail-oriented and analytical; adept at framing key questions, interpreting data, and making informed product decisions * Exceptional communication and relationship-building skills; able to engage, influence, and align stakeholders to drive execution * Intellectually curious with a systems-thinking mindset; able to connect dots across functions and uncover innovation opportunities within complex environments * Comfortable with iteration and feedback; embraces a test-and-learn approach and continuously adapts based on user insights, data, and team input * Bachelor's degree required Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Reporting to the Head of Business Execution & Strategic Initiatives, the Talent, Expense & Productivity Lead plays a pivotal role in shaping the operational foundation and human capital strategy for the U.S. Consumer Cards (USCC) Marketing organization. The Business Execution team is the strategic engine driving the operational excellence and sustained success of the USS Marketing Organization. This role will drive critical initiatives across talent, financial stewardship and productivity. Responsibilities: * Strategically manage marketing and operating expenses, budget optimization * Enable high-impact and cross collaboration initiatives translating strategic vision into actionable plans and tangible results * Drive administrative, operational, reporting and quality improvements through partnership with internal teams * Champion and drive innovative employee engagement strategies to cultivate an exceptional corporate culture and reinforce Citi as a premier workplace * Drive initiatives focused on talent transformation and vendor management to unlock long-term returns, enhance cost efficiency and boost organizational productivity * Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity * Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters * Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing * Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy * Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: * 10+ years of experience in financial services * Experience working in global and complex settings with multiple stakeholders * Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts * Proven ability to work in a team of diverse skill sets and cultures * Proven ability to work in high-pressure, time-sensitive environments * Consistently demonstrate clear and concise written and verbal communication Education: * Bachelor's degree/University degree or equivalent experience * Master's degree preferred * ----------------------------------------------------- Job Family Group: Business Strategy, Management & Administration * ----------------------------------------------------- Job Family: Business Execution & Administration * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: New York New York United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $176,720.00 - $265,080.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Jan 23, 2026 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.