Product Manager Lead jobs at Mastercard - 260 jobs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers. The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end product management approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies. **About the Role** The Director, Debit Product Management & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs. Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution. **Key Responsibilities** + **Lead Product Development:** Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions. + **Delivery Leadership:** Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met. + **Stakeholder Collaboration:** Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30 workstreams and multiple enterprise functions. + **Operational Excellence:** Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery. + **Partner Integration:** Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness. + **Team Leadership:** Build, lead, and develop a team of product managers and delivery experts to achieve strategic and operational objectives. **Minimum Qualifications** + 5 years of product management, program delivery, or acquiring experience + Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies + Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure + Strong project management discipline, with ability to deliver complex initiatives on time and within scope + Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes + Bachelor's degree or equivalent experience required; advanced degree preferred + Strongly Preferred: U.S. Debit acquiring experience **Qualifications** Salary Range: $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Other Locations:** US-South Carolina-Charleston, US-California-Palo Alto, US-Florida-Sunrise, US-Utah-Salt Lake City, US-Georgia-Atlanta, US-California-San Francisco, US-Utah-Sandy, US-Illinois-Chicago **Schedule** Full-time **Req ID:** 25021334

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers. The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end product management approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies. About the Role The Director, Debit Product Management & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs. Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution. Key Responsibilities Lead Product Development: Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions. Delivery Leadership: Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met. Stakeholder Collaboration: Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30+ workstreams and multiple enterprise functions. Operational Excellence: Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery. Partner Integration: Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness. Team Leadership: Build, lead, and develop a team of product managers and delivery experts to achieve strategic and operational objectives. Minimum Qualifications 5+ years of product management, program delivery, or acquiring experience Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure Strong project management discipline, with ability to deliver complex initiatives on time and within scope Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes Bachelor's degree or equivalent experience required; advanced degree preferred Strongly Preferred: U.S. Debit acquiring experience Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Premium Products, Rewards & Benefits (PPRB) organization is part of US Consumer Services and is responsible for making membership essential through the sourcing and delivery of relevant, differentiated and world-class products and benefits that drive demand and inspire card members to deepen loyalty. **ABOUT THE ROLE** The US Consumer Premium Product Management & Proprietary Customer Experiences team owns the product strategy, value proposition and P&L for premium products and the end-to-end management of proprietary customer experiences. The Sr. Analyst, Proprietary Digital Customer Experiences, will play a key role in delivering how our proprietary customer experiences come to life. The individual will be responsible for executing on new Amex Mobile App and Amex Web experiences in partnership with Enterprise Digital and Technology teams. This team member will partner with cross-functional teams to ensure we deliver compelling digital product experiences for our Membership Rewards and Cashback products. This individual will work cross-functionally with key internal partners including Card Product, Enterprise Digital, Technology, Travel & Lifestyle Services, Resy and Global Dining, Consumer Banking, New Product Development, Control Management, Global Services Group, GCO, Compliance, and more. This role reports directly to the Sr. Manager, US Consumer Proprietary Customer Experiences. **Key Responsibilities:** + Support the design and execution of new digital experiences for our proprietary card products across Amex Mobile App & Web + Collaborate with partners across Card Product, Enterprise Digital, Technology and other enterprise stakeholders to ensure and seamless delivery of initiatives + Serve as the digital voice to advise partners on best-in-class customer experiences for specific product & members services initiatives + Deliver reporting for the enterprise to track Digital Customer Experience results + Identify opportunities to enhance our digital experiences & team operating model through adoption of new technologies + Contribute to high-performing and collaborative team culture **Minimum Qualifications:** + 1-2 years of relevant experience, preferred + Bachelor's required + Solutions-oriented, strategic thinker with attention to detail + Exceptional project management skills and ability to stay calm under pressure and flexible amidst change + Strong verbal and written communication skills + Strong relationship builder, team player with a passion to create the best customer experience for our Card Members + Ability to proactively and independently identify opportunities for improvement and drive results + Passion for innovation and evolution of mobile/web products, AI, and consumer trends **Qualifications** Salary Range: $78,000.00 to $124,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.** **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000064

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Premium Products, Rewards & Benefits (PPRB) organization is part of US Consumer Services and is responsible for making membership essential through the sourcing and delivery of relevant, differentiated and world-class products and benefits that drive demand and inspire card members to deepen loyalty. ABOUT THE ROLE The US Consumer Premium Product Management & Proprietary Customer Experiences team owns the product strategy, value proposition and P&L for premium products and the end-to-end management of proprietary customer experiences. The Sr. Analyst, Proprietary Digital Customer Experiences, will play a key role in delivering how our proprietary customer experiences come to life. The individual will be responsible for executing on new Amex Mobile App and Amex Web experiences in partnership with Enterprise Digital and Technology teams. This team member will partner with cross-functional teams to ensure we deliver compelling digital product experiences for our Membership Rewards and Cashback products. This individual will work cross-functionally with key internal partners including Card Product, Enterprise Digital, Technology, Travel & Lifestyle Services, Resy and Global Dining, Consumer Banking, New Product Development, Control Management, Global Services Group, GCO, Compliance, and more. This role reports directly to the Sr. Manager, US Consumer Proprietary Customer Experiences. Key Responsibilities: Support the design and execution of new digital experiences for our proprietary card products across Amex Mobile App & Web Collaborate with partners across Card Product, Enterprise Digital, Technology and other enterprise stakeholders to ensure and seamless delivery of initiatives Serve as the digital voice to advise partners on best-in-class customer experiences for specific product & members services initiatives Deliver reporting for the enterprise to track Digital Customer Experience results Identify opportunities to enhance our digital experiences & team operating model through adoption of new technologies Contribute to high-performing and collaborative team culture Minimum Qualifications: 1-2 years of relevant experience, preferred Bachelor's required Solutions-oriented, strategic thinker with attention to detail Exceptional project management skills and ability to stay calm under pressure and flexible amidst change Strong verbal and written communication skills Strong relationship builder, team player with a passion to create the best customer experience for our Card Members Ability to proactively and independently identify opportunities for improvement and drive results Passion for innovation and evolution of mobile/web products, AI, and consumer trends Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Job Description: The Enterprise Comm's & Mar-Tech Experiences (ECMX) team is a Marketing Centre of Excellence formed to support business units across the enterprise and sits within the Membership Portfolio Services (MPS). This role will support the ECMX organization and is responsible for growing the American Express brand in more than 150 countries around the world. You will be part of a new team, this team is responsible for creating/manage products supporting the segmentation, targeting & eligibility domains using MarTech Customer Data Platform (CDP) across 24 Global markets. This team will play a critical role in overall Marketing targeting audience setup, execution and fulfillment of marketing offers across multiple channels. In this role you will own the product roadmap and strategic vision. You will partner with colleagues in Product, Engineering, and the Business to inform and drive forward the product roadmap. An ideal candidate will be interested in product management, technology modernization, and Mar-Tech Products. The candidate should be a quick-learner, curious problem solver and adept to work in a fast-paced environment. Product Manager, MarTech CDP responsibilities: * Subject matter expert on Customer Data Platforms, its capabilities, integrations, and limitations * Ability to contribute to overall MarTech product design, roadmap & work in partnership with key stakeholders at local and global to launch new functionalities and feature enhancements, aligned to product OKRs * Partner with key stakeholders to identify and document needs * Strategize and document a scalable CDP implementation tailored to AXP needs. * Translate Marketing team's requirements into Product/process designs and define end-to-end workflow for marketing platforms. * Collaborate with cross-functional teams, including marketing, Marketing operations, Design, Engineering, DevOPS, Info security etc. * Create & own product backlog, conduct sprint planning, backlog grooming, demos, and retrospectives with engineering & product teams. * Oversee data management on CDP, including building schemas for batch and streaming datasets, configuring source and destination connectors, and ensuring data governance and security policies are in place, especially in regulated industries. * Collaboration on platform enhancement requests, assisting in prioritization of requests with the respective vendor * Creative thinker, able to re-envision existing processes to support new product development and product improvements. Qualifications * Product Management experience in onboarding, integrating and scaling MarTech tools. * In-depth experience with Customer Data Platforms & related tool sets, e.g. Adobe CDP, Journey Optimizer, Workfront, Salesforce Data Cloud, Marketing Colud, mParticle, Segment. * In-depth knowledge and experience in data management, including data mapping, governance, schema creation and customer data modeling. * Understanding of SDK implementations and server-to-server integrations. * Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines. * Experience in Agile software development process such as Scrum. SAFe training and certification a plus. * Ability to translate technical terminology to business partners and business requirements to technology partners. * Proficient in creating and delivering executive presentations along with excellent communication skills, written and verbal. * Must have strong work ethic with a global mindset and have the ability to work independently and within a team; with a "can do" attitude toward creative problem solving. Approach: * You are solution-oriented, results-driven, and show up with passion and enthusiasm. You are comfortable working in an innovative and fast-paced environment - you are a self-starter, organized, appreciate the details, and hold yourself accountable for delivery. * You have excellent business and technical communication skills with the ability to engage, influence, and inspire to drive disciplined collaboration and alignment - you know how to get the best from large, cross-functional teams. * You make sound decisions, even in the absence of complete information. You rely on a mixture of analysis, wisdom, experience, and judgment when making decisions using appropriate decision-making criteria and principles. * You are curious with an Enterprise mindset - you connect the dots, and you ask impactful questions. You are not consensus-driven; you thoughtfully, respectfully, and confidently challenge ideas you disagree with. * You care about your users. You strive to build and deliver solutions that meet customer expectations while balancing product and engineering best practices. * You care about your team. You create opportunities for your team to lead and grow through a focus on feedback, development, and accountability. You value and contribute to team culture and foster a sense of belonging. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 12% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** Digital acquisition is one of American Express's highest priorities, and US Commercial Application experiences sit at the center of that ambition. Our Commercial applicants expect seamless, intuitive, and trustworthy application journeys-whether they are applying on mobile, desktop, or through a partner channel. This role is critical to ensuring those experiences are not only easy to use, but also drive meaningful business outcomes. As a Product Manager for US Commercial Application Experiences, you will be a part of a high-caliber product team owning the end-to-end journey-from application entry and form completion through submission, decisioning, and approval outcomes. You will define and deliver a clear product vision and strategy for various initiatives and problem statements aimed at balancing customer needs, driving business growth, and ensuring platform scalability. Your work will directly influence application completion rates, approval outcomes, new account growth, and the reliability and scalability of our application platforms. You will lead with strong product principles, deeply understand our users and customers, and partner closely with Technology, UX Design & Research, Analytics, Marketing, and Program Management teams. **You will be responsible for:** + Defining and evolving the product vision, strategy, and goals for US Commercial Application Experiences + Developing and maintaining outcome-driven product roadmaps that align to business priorities and customer needs + Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions + Building strong partnerships with stakeholders across Marketing, Program Management, Technology, UX, Analytics, and Risk + Creating, prioritizing, and managing a product backlog that maximizes customer and business value + Leading delivery across the product lifecycle, including sprint planning, release planning, and execution through the software development lifecycle + Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes + Identifying opportunities to reduce customer friction, increase automation and approval rates, and drive incremental revenue through product enhancements + Improving efficiency, scalability, and time-to-market by leveraging and enhancing global platform capabilities + Contributing to continuous improvement of product management processes, ways of working, and team effectiveness **We are looking for:** + A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers + An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes + Highly organized and detail-oriented, with the ability to manage multiple workstreams and solve complex problems + Proven Product Management experience in an Agile environment, working closely with scrum and cross-functional teams + Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals + Strong analytical skills with experience using data to inform decisions and drive continuous improvement + A balanced blend of technical understanding and business acumen + Curious, driven, and resilient problem solver who challenges the status quo and thrives in ambiguity + Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000083

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Consumer New Product Development (NPD) team is responsible for leading large, cross-functional teams to drive new products, benefits, and capabilities from ideation to market launch. This role has high visibility and broad exposure to all critical areas of the Consumer business. Responsibilities: * Lead the launch of capabilities, features, and products across card product and lending for the Consumer business to drive business results, improve customer experiences, and increase agility in product development * Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop new solutions to meet those needs * Lead concept development, feasibility assessment, and end-to-end customer experience design followed by development, testing, and launch * Drive vision and development of new products, features, and capabilities based on in depth knowledge of customer, business, and technology. Integrate customer research, usability studies and market analysis into actionable product requirements * Ability to work in large, cross-functional teams and negotiate across partners, such as Product, Technology, Marketing, Servicing, Risk, Legal, Compliance * Work closely with Technology as key partner interfacing back with business teams to oversee and ensure best-in-class delivery and customer outcomes * Monitor product data and customer feedback post launch, and partner on continuous strategic growth strategy * Continuously improve the investment planning and product development processes to drive greater efficiency, agility, and effectiveness Minimum Qualifications * Self-starter with track record of excelling in a fast-paced environment * A creative and innovative thinker and problem-solver who can manage effectively through ambiguity and evolving strategies, while maintaining strong customer focus * Demonstrated ability to lead teams to drive results in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups * Comfort with technology, and skilled at understanding business and customer needs and translating into tech requirements * Ability to understand the details of complex processes with an orientation toward process improvement and innovation, and an ability to translate across teams with various technical capacities * Excellent understanding of lending and card business drivers; ability to interpret financial information to identify opportunities and develop business strategies * Excellent communication and presentation skills for complex and technical topics with ability to influence across leadership levels and domains * Experience with product ownership in an agile or scaled agile delivery environment is a plus * Experience working with Microsoft office suite (Excel, Visio, Powerpoint, Word) Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Digital acquisition is one of American Express's highest priorities, and US Commercial Application experiences sit at the center of that ambition. Our Commercial applicants expect seamless, intuitive, and trustworthy application journeys-whether they are applying on mobile, desktop, or through a partner channel. This role is critical to ensuring those experiences are not only easy to use, but also drive meaningful business outcomes. As a Product Manager for US Commercial Application Experiences, you will be a part of a high-caliber product team owning the end-to-end journey-from application entry and form completion through submission, decisioning, and approval outcomes. You will define and deliver a clear product vision and strategy for various initiatives and problem statements aimed at balancing customer needs, driving business growth, and ensuring platform scalability. Your work will directly influence application completion rates, approval outcomes, new account growth, and the reliability and scalability of our application platforms. You will lead with strong product principles, deeply understand our users and customers, and partner closely with Technology, UX Design & Research, Analytics, Marketing, and Program Management teams. You will be responsible for: * Defining and evolving the product vision, strategy, and goals for US Commercial Application Experiences * Developing and maintaining outcome-driven product roadmaps that align to business priorities and customer needs * Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions * Building strong partnerships with stakeholders across Marketing, Program Management, Technology, UX, Analytics, and Risk * Creating, prioritizing, and managing a product backlog that maximizes customer and business value * Leading delivery across the product lifecycle, including sprint planning, release planning, and execution through the software development lifecycle * Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes * Identifying opportunities to reduce customer friction, increase automation and approval rates, and drive incremental revenue through product enhancements * Improving efficiency, scalability, and time-to-market by leveraging and enhancing global platform capabilities * Contributing to continuous improvement of product management processes, ways of working, and team effectiveness We are looking for: * A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers * An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes * Highly organized and detail-oriented, with the ability to manage multiple workstreams and solve complex problems * Proven Product Management experience in an Agile environment, working closely with scrum and cross-functional teams * Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals * Strong analytical skills with experience using data to inform decisions and drive continuous improvement * A balanced blend of technical understanding and business acumen * Curious, driven, and resilient problem solver who challenges the status quo and thrives in ambiguity * Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to support the development and delivery of software products that align with strategic business objectives, ensuring both functional value and technical excellence across the product lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and address production issues through structured analysis and resolution workflows. Translate business needs into features, user stories, and test criteria to guide both business and technology teams. Create and maintain detailed business and technical documentation to support each stage of development. Drive effective issue tracking and risk mitigation strategies. Ensure all product and capability areas are guided by a clear and actionable roadmap focused on accelerating time to market, minimizing operational risks, and maximizing business impact. Collaborate closely with engineering teams to develop, test, and deploy defined capabilities and continuously iterate based on user feedback and performance data. Position requires a Master's degree in Computer Science, Engineering, Information Systems, or a related field, and 2 years of experience with project-managing large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: product design and development; business systems and requirements analysis, including root cause analysis and business process mapping; overseeing the design, development, and testing of application code; leading the analysis, implementation, and scaling of technical solutions; troubleshooting and resolving issues through structured testing processes to inform implementation improvements; delivering industry-leading solutions to market under tight timelines; monitoring, maintaining, and continuously improving live business systems and applications; presenting complex technical concepts to technical and non-technical stakeholders; leading cross functional collaboration to resolve technical and system-level issues; maintaining highly available, scalable systems with live traffic; and CLI, Evolved Packet Core, HPSM Tool, Microsoft Excel, SharePoint, and TeMIP. Telecommuting is available up to 2 days per week. Job Location: New York, NY Salary Range: $103,750.00 to $174,750.00 annually We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider a number of job-related factors, including experience and location. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to support the development and delivery of software products that align with strategic business objectives, ensuring both functional value and technical excellence across the product lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and address production issues through structured analysis and resolution workflows. Translate business needs into features, user stories, and test criteria to guide both business and technology teams. Create and maintain detailed business and technical documentation to support each stage of development. Drive effective issue tracking and risk mitigation strategies. Ensure all product and capability areas are guided by a clear and actionable roadmap focused on accelerating time to market, minimizing operational risks, and maximizing business impact. Collaborate closely with engineering teams to develop, test, and deploy defined capabilities and continuously iterate based on user feedback and performance data. Position requires a Master's degree in Computer Science, Engineering, Information Systems, or a related field, and 2 years of experience with project-managing large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: product design and development; business systems and requirements analysis, including root cause analysis and business process mapping; overseeing the design, development, and testing of application code; leading the analysis, implementation, and scaling of technical solutions; troubleshooting and resolving issues through structured testing processes to inform implementation improvements; delivering industry-leading solutions to market under tight timelines; monitoring, maintaining, and continuously improving live business systems and applications; presenting complex technical concepts to technical and non-technical stakeholders; leading cross functional collaboration to resolve technical and system-level issues; maintaining highly available, scalable systems with live traffic; and CLI, Evolved Packet Core, HPSM Tool, Microsoft Excel, SharePoint, and TeMIP. Telecommuting is available up to 2 days per week. Job Location: New York, NY **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider a number of job-related factors, including experience and location. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI **Job:** Technologies **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25023847

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Digital Labs is a high impact group within American Express with a mission to build on Amex's legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers' lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express. As a product manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements. This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development & Product Enablement teams. How will you make an impact in this role? * Proficient understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development. * Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement. * Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations. * Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features. * Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment. Minimum Qualifications: * Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast paced team environment * Experience in product development using Agile principles in partnership with engineering teams * Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle * Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied * Passionate and highly experienced about emerging technology and AI - able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express * Experience of using a structured approach to innovate new products that successfully meet the needs of the identified target audience. * Experience with data and analytics to drive decision making and product improvement * Ability to communicate effectively at all levels, including concise verbal and written executive-level communications * Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership * Demonstrate leadership and organizational skills * Evidence of managing a creative, innovative set of AI products and teams focused on the delivery of strategic priorities. * Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience. Preferred Qualifications: * Experience with building recommender models Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together. American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth. How will you make an impact in this role? Our Corporate Digital Acquisitions team is leading a critical transformation within Global Commercial Services (GCS), creating a next-generation digital ecosystem of streamlined, modern experiences that empower businesses to manage and grow with confidence. This work is central to our strategy of delivering integrated, customer-first solutions, making the team's role both highly visible and mission critical. As a Manager, Digital Product Development, you will play a key role in building a best-in-class digital ecosystem that transforms how our commercial customers engage with American Express. You'll help design and deliver intuitive digital experiences that give businesses actionable spend insights, enhance core digital capabilities across key customer journeys. Your role will translate strategy into execution - simplifying complexity, driving delivery across cross-functional teams, and delivering digital capabilities that scale across products and personas. You'll influence the roadmap, connect strategy to outcomes, and deliver measurable impact for customers and the business. Why Join Us? You'll join a team shaping one of the most ambitious digital transformations at American Express-reimagining how Middle Market customers interact with our products and services. Your work will have enterprise-wide visibility and tangible business impact. Here, you'll find the scale of a global brand with the energy and innovation of a startup, and the opportunity to: * Build digital experiences that empower businesses with data, insights, and control. * Lead initiatives at the center of our customer engagement strategy. * Collaborate with senior leaders on high-impact, cross-functional initiatives. Key Responsibilities: * Lead the design and development of digital capabilities that enhance visibility, control, and engagement for Middle Market customers - enabling seamless insights, communication, and program management experiences that bring the Nova vision to life. * Translate strategic objectives into a clear, outcome-oriented roadmap, balancing near-term delivery with long-term scalability and foundational capability development. * Own and drive discovery, experimentation, and post-MVP definition, including hypothesis development, success metrics, and learning agendas. * Define and embed measurement, instrumentation, and analytics requirements to ensure products are observable, measurable, and continuously improvable. * Partner with Engineering, Design, Product, and Business stakeholders to align priorities and accelerate execution. * Leverage quantitative and qualitative data (usage analytics, experimentation results, customer feedback) to optimize adoption, usability, and performance. * Lead or influence experimentation and test-and-learn practices, including A/B testing, pilots, and iterative releases. * Identify opportunities to improve digital efficiency, consistency, and reuse across platforms, journeys, and customer segments. * Ensure solutions integrate seamlessly across systems, supporting cohesive, reliable, and scalable experiences. * Communicate product strategy, progress, insights, and results to senior leadership through clear narratives and reporting. * Foster a culture of accountability, collaboration, and data-informed decision-making within and across teams. Minimum Qualifications: * 3+ years of experience in product management, platform development, or related roles within financial services or technology. * Proven track record in leading large product initiatives from concept to execution, particularly for digital experiences * Strong ability to collaborate across teams and drive alignment on priorities and execution. * Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs. * Strong analytical skills with experience using data and research to guide decision-making. * Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development. * Familiarity with agile methodologies and product development frameworks. Preferred Qualifications: * Experience in developing cross-product capabilities with a focus on improving efficiency and usability across multiple customer segments. * Strong understanding of customer experience, platform scalability, and digital experience feature development. * Ability to align product strategy with business goals and drive meaningful impact. * Experience presenting to senior executives and influencing cross-functional teams. * Grow your leadership career in a culture that values innovation, accountability, and results. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Reporting to the Head of Business Execution & Strategic Initiatives, the Talent, Expense & Productivity Lead plays a pivotal role in shaping the operational foundation and human capital strategy for the U.S. Consumer Cards (USCC) Marketing organization. The Business Execution team is the strategic engine driving the operational excellence and sustained success of the USS Marketing Organization. This role will drive critical initiatives across talent, financial stewardship and productivity. Responsibilities: * Strategically manage marketing and operating expenses, budget optimization * Enable high-impact and cross collaboration initiatives translating strategic vision into actionable plans and tangible results * Drive administrative, operational, reporting and quality improvements through partnership with internal teams * Champion and drive innovative employee engagement strategies to cultivate an exceptional corporate culture and reinforce Citi as a premier workplace * Drive initiatives focused on talent transformation and vendor management to unlock long-term returns, enhance cost efficiency and boost organizational productivity * Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity * Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters * Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing * Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy * Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: * 10+ years of experience in financial services * Experience working in global and complex settings with multiple stakeholders * Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts * Proven ability to work in a team of diverse skill sets and cultures * Proven ability to work in high-pressure, time-sensitive environments * Consistently demonstrate clear and concise written and verbal communication Education: * Bachelor's degree/University degree or equivalent experience * Master's degree preferred * ----------------------------------------------------- Job Family Group: Business Strategy, Management & Administration * ----------------------------------------------------- Job Family: Business Execution & Administration * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: New York New York United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $176,720.00 - $265,080.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Jan 23, 2026 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Reporting to the Head of Business Execution & Strategic Initiatives, the Talent, Expense & Productivity Lead plays a pivotal role in shaping the operational foundation and human capital strategy for the U.S. Consumer Cards (USCC) Marketing organization. The Business Execution team is the strategic engine driving the operational excellence and sustained success of the USS Marketing Organization. This role will drive critical initiatives across talent, financial stewardship and productivity. **Responsibilities:** + Strategically manage marketing and operating expenses, budget optimization + Enable high-impact and cross collaboration initiatives translating strategic vision into actionable plans and tangible results + Drive administrative, operational, reporting and quality improvements through partnership with internal teams + Champion and drive innovative employee engagement strategies to cultivate an exceptional corporate culture and reinforce Citi as a premier workplace + Drive initiatives focused on talent transformation and vendor management to unlock long-term returns, enhance cost efficiency and boost organizational productivity + Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity + Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters + Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing + Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy + Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Recommended Qualifications:** + 10+ years of experience in financial services + Experience working in global and complex settings with multiple stakeholders + Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts + Proven ability to work in a team of diverse skill sets and cultures + Proven ability to work in high-pressure, time-sensitive environments + Consistently demonstrate clear and concise written and verbal communication **Education:** + Bachelor's degree/University degree or equivalent experience + Master's degree preferred ------------------------------------------------------ **Job Family Group:** Business Strategy, Management & Administration ------------------------------------------------------ **Job Family:** Business Execution & Administration ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** New York New York United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $176,720.00 - $265,080.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jan 23, 2026 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences-from payments to rewards to servicing-that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex. Amex Digital Labs is seeking a Manager of Digital Product Management to join our digital wallets product team. Lab drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers' digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market. This Product Manager will support the product strategy for digital wallet experiences within the agentic commerce space - with a specific focus on enabling secure, seamless payments and experiences in the emerging world of AI-driven purchasing. They will lead new integrations across multiple partners, shape the end-to-end customer experience, and drive innovation at the intersection of AI, payments, and digital trust. Serving as the primary product representative, this individual will collaborate closely with internal stakeholders and key external partners, acting as the central point of contact for cross-functional and partner product teams. How will you make an impact in this role? * Balance customer needs and stakeholder input to define the product roadmap, prioritize features, and manage the backlog for timely and impactful market delivery. * Collaborate with engineering, business development, internal teams, and external partners to design, develop, and launch new features. * Partner across the network, merchant, and account management product teams to ensure product reliability and deliver seamless, best-in-class payment experiences. * Define and manage development and release timelines, navigate complex dependencies, and clearly communicate impacts and updates to stakeholders. * Interpret and apply legal and regulatory requirements to create compliant, customer-centric solutions; support audit processes and respond to regulatory inquiries as needed * Monitor market trends, competitive landscape, and industry shifts in payments and banking to inform continuous product evolution. * Leverage customer feedback, industry insights, and data analytics to continuously optimize the product and refine backlog priorities. * Collaborate across Amex Digital Labs to identify ways to continuously build better products and drive an innovation first culture Minimum Qualifications: * 3+ years of experience in digital product management, with a track record of delivering high-impact solutions * Proven people leadership experience, with the ability to coach and inspire cross-functional teams * Strong customer empathy and a passion for building exceptional products and services; skilled at clearly articulating user needs and product functionality * Experienced in collaborating closely with engineering; able to bridge business goals with technical implementation and speak fluently across disciplines * Detail-oriented and analytical; adept at framing key questions, interpreting data, and making informed product decisions * Exceptional communication and relationship-building skills; able to engage, influence, and align stakeholders to drive execution * Intellectually curious with a systems-thinking mindset; able to connect dots across functions and uncover innovation opportunities within complex environments * Comfortable with iteration and feedback; embraces a test-and-learn approach and continuously adapts based on user insights, data, and team input * Bachelor's degree required Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Enterprise Digital (ED) organization powers the world's best customer experiences and revenue growth through digital acquisition and experience products and solutions. Enterprise Digital Portfolio and Program (EDPP) is a team within ED responsible for leading multi-year strategic programs that cut across multiple product teams as well as accelerating strategic alignment and planning to elevate transparency and drive business and customer outcomes. As Manager, Digital Product Operations, you will be responsible for enabling the delivery of world class, customer-centric digital products and platforms via centralized prioritization and planning processes. You will leverage lean portfolio management to inform strategic planning, investment funding, capacity management, performance reporting, and agile operations. The ideal candidate will foster and sustain productive stakeholder relationships by enhancing transparency, predictability, and alignment during capacity planning and delivery. We are seeking a strong communicator with the ability to effectively manage complex workstreams in a fast-paced cross-functional environment. The position requires a results-oriented professional who can balance strategic thinking with operational excellence - maintaining professionalism, resilience, and a positive attitude in the face of challenges. **Key Responsibilities** + Drive enterprise impact by enabling effective prioritization and accelerating delivery across 12 Enterprise Acquisition Products and Platforms (EAPP) delivery teams. + Collaborate with EAPP Product, Technology, LPM and Business stakeholders to ensure seamless operational support for key initiatives. + Develop and deliver clear stakeholder communications on priorities, progress, and alignment decisions across internal and external partners. + Drive process improvements for operational efficiency and effectiveness, accelerating value delivery to the Enterprise and our customers. **Preferred Qualifications** + 5 years experience working in project, portfolio, product or program management, or operational experience. + Excellent interpersonal, strong written, and verbal communication skills, focusing on key messages and actions. + Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence. + Experience working with Agile product development methodologies, program and project management + Knowledge of software product development in Enterprise Acquisition Platform & Products (EAPP) is a plus. + Experience with enterprise collaboration tools (JIRA, Confluence, Airtable, Clarity, nVision) **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25023761

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences-from payments to rewards to servicing-that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex. Amex Digital Labs is seeking a Manager of Digital Product Management to join our digital wallets product team. Lab drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers' digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market. This Product Manager will support the product strategy for digital wallet experiences within the agentic commerce space - with a specific focus on enabling secure, seamless payments and experiences in the emerging world of AI-driven purchasing. They will lead new integrations across multiple partners, shape the end-to-end customer experience, and drive innovation at the intersection of AI, payments, and digital trust. Serving as the primary product representative, this individual will collaborate closely with internal stakeholders and key external partners, acting as the central point of contact for cross-functional and partner product teams. **How will you make an impact in this role?** + Balance customer needs and stakeholder input to define the product roadmap, prioritize features, and manage the backlog for timely and impactful market delivery. + Collaborate with engineering, business development, internal teams, and external partners to design, develop, and launch new features. + Partner across the network, merchant, and account management product teams to ensure product reliability and deliver seamless, best-in-class payment experiences. + Define and manage development and release timelines, navigate complex dependencies, and clearly communicate impacts and updates to stakeholders. + Interpret and apply legal and regulatory requirements to create compliant, customer-centric solutions; support audit processes and respond to regulatory inquiries as needed + Monitor market trends, competitive landscape, and industry shifts in payments and banking to inform continuous product evolution. + Leverage customer feedback, industry insights, and data analytics to continuously optimize the product and refine backlog priorities. + Collaborate across Amex Digital Labs to identify ways to continuously build better products and drive an innovation first culture **Minimum Qualifications:** + 3 years of experience in digital product management, with a track record of delivering high-impact solutions + Proven people leadership experience, with the ability to coach and inspire cross-functional teams + Strong customer empathy and a passion for building exceptional products and services; skilled at clearly articulating user needs and product functionality + Experienced in collaborating closely with engineering; able to bridge business goals with technical implementation and speak fluently across disciplines + Detail-oriented and analytical; adept at framing key questions, interpreting data, and making informed product decisions + Exceptional communication and relationship-building skills; able to engage, influence, and align stakeholders to drive execution + Intellectually curious with a systems-thinking mindset; able to connect dots across functions and uncover innovation opportunities within complex environments + Comfortable with iteration and feedback; embraces a test-and-learn approach and continuously adapts based on user insights, data, and team input + Bachelor's degree required **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000671

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** As a member of the US Consumer Customer Level Pricing Product Strategy team, you will be responsible to drive responsible lending growth of US Consumer Lending using promotional pricing as a lever . You will define the vision and roadmap for CLP Product Strategy and Capabilities. This position will work closely with key partners across various functions including Pricing, Product, Marketing, Finance, and Risk **Responsibilities:** + Aid development of pricing strategies for American Express Customer Promotional Card Pricing and Pay Over-Time Promotional Pricing + Analyze Customer data, portfolio trends and industry dynamics to gather customer insights, inform price testing strategy and devise recommendations to accelerate revenue growth + Own end to end execution of the promotional pricing strategy + Perform competitive benchmarking by leveraging quantitative and qualitative information **Minimum Qualifications** + Strategic thought leadership with a passion for the customer and proven track record of driving results while managing multiple priorities simultaneously + Strong analytical and problem-solving skills with the ability to leverage large data sets to inform business decisions; SQL, Python, and/or SAS experience are pluses + Innovative thinker and creative problem-solver who constantly challenges the status quo + Strong work ethic with an intense will-to-win and demonstrated personal excellence. + Ability to handle high pressure environment with multiple requests and aggressive deadlines + Ability to build strong relationships and collaborate across different functional teams across different levels of seniority + Excellent written and oral communication skills with strong attention to detail + Credit card or lending experience preferred + Bachelor's Degree and 4 years of professional experience required; MBA is a plus **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions** **Job:** Marketing **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25022614

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Manager, Product Management Overview We are seeking a Manager, Product Management to join our NAM Security Solutions team. This role will focus on driving strategy, execution, and growth for key security products that are focused on building trust and security for our cardholders and customers. The ideal candidate will combine strong product management expertise with deep knowledge of payments and cybersecurity, ensuring our solutions deliver exceptional value to customers and partners. The candidate will play a pivotal role in partnering with the global product team, regional sales, and customer account teams to support a suite of solutions. The role will require collaboration and coordination across the Mastercard organization to define, deliver and expand the use of these solutions in new and existing customer segments. The candidate will have responsibility for market product management, go to market and commercialization strategies, and achieve revenue targets while helping ensure the maximization of value for Mastercard and our customers. Role This role requires that the individual has experience with cybersecurity and payments, as well as demonstrated success bringing products to market and enabling them to scale. Key responsibilities include: - Drive the development and execution of comprehensive go-to-market strategies - Take a data-driven approach to product enhancement by identifying opportunity areas, contributing to the product roadmap, and prioritizing work to deliver against key areas of focus - Drive the planning, coordination, and implementation of product announcements, ensuring alignment with market needs and customer expectations - Build strong relationships and collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and cohesive customer experience - Conduct market research to identify emerging trends, customer pain points, and competitive opportunities - Responsible for achieving in-year and multi-year revenue targets - Drive thought leadership agenda - articulating strategy, innovation roadmap and value proposition - Serve as a Subject Matter Expert and support product development and sales opportunities - Demonstrate a commitment to continuous learning All About You - Cybersecurity experience and payments understanding within NAM market - Experience working with Issuers, Acquirers, Merchants, Fintechs and Digital Partners - Demonstrate ability to act with a sense of urgency - Ability to drive alignment across a matrixed organization and teams and forge strong relationships - Strong collaboration and interpersonal communication skills - Be able to work on multiple projects in a fast-paced environment - Proficiency in utilizing Microsoft Excel and PowerPoint - Overnight travel required (10-20%) - Bachelor's degree (advanced degree/MBA a plus) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $150,000 - $254,000 USD New York City, New York: $156,000 - $265,000 USD