Product Owner jobs at Mastercard

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Product ManagerOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Product Manager Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About the Role The Global Network Architecture Team is looking for an experienced Product Manager to join our organization and help drive the development of second wave network automation solutions. The ideal candidate will have deep background in software development/automation methodologies and how they can empower digital infrastructure. In this role you will work with a world-class team of Infrastructure architects and software engineers to define, develop and deploy software defined networking & automation solutions across the global Mastercard network. Role • Define and evolve the product vision and long-term strategy for Network Automation • Align product goals with broader business and infrastructure objectives. • Collaborate with internal stakeholders to understand business needs and translate them into detailed technical requirements and functional specifications. • Build and maintain product roadmap and strategies • Prioritize features and capabilities based on impact, feasibility, and strategic alignment. • Partner closely with engineering teams to validate designs, estimate effort, and ensure technical feasibility. • Support the development lifecycle by providing clear documentation, user stories, and acceptance criteria. • Define and track key performance indicators (KPIs) for network product performance, cost efficiency, and reliability. • Use data-driven insights to inform product enhancements and operational improvements. • Evaluate emerging technologies and trends to enhance product capabilities. • Act as the technical voice of the customer across product, engineering, finance, and leadership teams. • Develop strategic communications to enhance product awareness and adption • Ensure all products meet regulatory, security, and compliance requirements. • Guide junior product managers and technical team members in best practices. • Foster a culture of continuous learning and technical excellence. All About You • Industry Expertise: Extensive experience in Software Development and digital infrastructure design from a hands-on and product perspective. • End-to-End Product Delivery: Proven ability to lead products from concept through execution-including requirements gathering, solution design, testing, implementation, and post-production monitoring • Strategic Decision-Making: Skilled in making informed, data-driven trade-offs during solution design and architecture discussions, balancing efficiency, scalability, and business impact. • Agility & Execution: Demonstrated success in delivering high-quality outcomes in fast-paced environments with evolving priorities and tight timelines. • Cross-Functional Collaboration: Adept at building strong partnerships across product, engineering, and executive teams, with excellent communication and stakeholder management skills. • Project Ownership: Experienced in facilitating meetings, maintaining technical documentation, and responding to customer inquiries related to owned initiatives. • Agile Methodologies: Hands-on experience working within agile delivery frameworks, including Scrum or Kanban, and collaborating closely with engineering teams. • Innovation & Problem Solving: Continuously seeks opportunities to improve processes, solve complex problems, and drive operational efficiencies. • Core Competencies: Strong in active listening, critical thinking, collaboration, rapid learning, and challenging the status quo with creative, outside-the-box thinking.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Senior Product Manager, Delivery Pipelines Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. To scale our efforts in this space, we are building a world class CI/CD platform for deploying applications to the cloud that run critical business functions like mobile and online experiences for Capital One customers. This CI/CD platform is the common developer experience for the 1,800 software development teams at Capital One. The platform enables us to continue thriving in the cloud in a safe and well-managed way by standardizing best practices and automating compliance and security requirements. As a Product Manager on the Developer Experience Product team, you will design and deliver best-in-class managed solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will work with stakeholders at every level to identify and resolve pain points for software development teams throughout the software delivery life cycle. This team is focused on building a software delivery platform that is intuitive, reliable, automated, secure, adaptable, and fast. We're passionate about building platform software for the next generation of developers at Capital One. In this role, you will advocate for the needs of the customer while building our platform roadmap. You will ensure that the capabilities we deliver achieve the intended business outcomes. You will be responsible for shaping multi-year strategies and partnering with tech teams to deliver platform features. As an ideal candidate for this role, you are passionate about technology, you deeply understand how developers work, and genuinely and thoroughly empathize with internal and external customer needs. You are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders. As part of the CI/CD Product Team, you will: Execute product management best practices in pursuit of an improved experience for Capital One engineers when they use our application deployment infrastructure. Drive execution of product strategies for cloud-native software deployment technologies based on Infrastructure as Code (IaC). Develop vision and strategy based on industry research and grounded on a foundation of solving problems for our customers. As we evolve our pipeline, lead evaluation of third party solutions for fit, including, but not limited to: meeting our requirements, compatibility with our systems, and compliance with our security needs. Advocate for the product perspective in cross-functional collaborations among stakeholders including cybersecurity, risk, compliance, supplier management, engineering, and our lines of business. Develop and maintain your product's roadmap to realize positive outcomes for our customers and help the delivery experience team achieve our key results. Oversee the end-to-end product lifecycle, from ideation and requirements gathering through launch and operation by defining, updating, and monitoring metrics and enhancing the system to improve those metrics. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 5 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products Experience working with Developer Tooling or Platform Engineering organizations At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $175,500 - $200,300 for Sr. Mgr, Product Management McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management New York, NY: $210,500 - $240,300 for Sr. Mgr, Product Management Plano, TX: $175,500 - $200,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

As part of our group of innovative thinkers, you'll be at the forefront of disrupting and revolutionizing the industry, tackling complex challenges to meet the needs of our front office users and clients. In this role, you will manage different technology teams tasked with the buildout of a global federated customer master and related automation of customer processes. This role requires a strategic thinker with expertise in analytics, data management, and wealth management. The individual will work closely with front-office users (bankers, service members, etc.) and our technology teams to draft requirements, process flows, and design future state solutions. This individual will be responsible for day-to-day management of multiple technology squads helping to prioritize decisions and requirements. Key Competencies required for the role include Strategic Thinking, Decision Making and Problem Solving, Project Management and Execution, Innovation and Continuous Improvement, and Adaptability and Resilience. A background in data management and data modeling will be an added benefit. Responsibilities: Use your strong analytical skills to identify, collect, organize, analyze, clean and disseminate significant amounts of information with attention to detail and accuracy. Collaborate with cross-functional teams to define data requirements, identify data sources, and collect and preprocess data Lead working sessions with front-office users to understand pain points, draft requirements, and design future processes Define and document processes to improve and optimize future opportunities Own the product roadmap for the GFCM squads and customer processes Collaborate with engineering, data and analytics teams to design, build, and enhance tools for rollout against the product roadmap Qualifications: A minimum of 6 years of relevant business data analysis experience. Bachelor's Degree in Computer Science/Business Management/Engineering, advanced degree is a plus Experience with leading digital initiatives as a Product Owner in Agile development process. Extensive experience working with engineers and developers to understand what is technically possible, how to translate customer's needs into technical requirements that delivers scalable, reliable, and standardized data solutions. Strategic, results-driven and passionate about designing best-in-class digital experiences and staying at the forefront of cutting-edge technology in the servicing space. Ability to communicate effectively with both technical and non-technical audiences. Strong leadership and teamwork skills, with the ability to collaborate effectively across various teams and organizations to get the job done. A proven track record of problem-solving, adaptability, and creativity in addressing complex challenges. Desirable: Familiarity with Wealth Management business processes and front office users is extremely desirable. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Decision Management ------------------------------------------------------ Job Family: Data/Information Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New York New York United States ------------------------------------------------------ Primary Location Full Time Salary Range: $142,320.00 - $213,480.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Oct 28, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Position Overview: We are seeking a forward-thinking and technically skilled Product Owner to lead the development and implementation of Generative AI (GenAI) model onboarding and Retrieval-Augmented Generation (RAG) solutions across diverse business use cases. This role requires a deep understanding of AI technologies, strong skills in prompt engineering, and experience in designing scalable technical architectures. The ideal candidate will play a pivotal role in harnessing the potential of advanced AI technologies to solve complex business problems and drive innovation. Key Responsibilities: Technical Leadership: * Own and manage the product lifecycle for GenAI RAG solutions, from concept to deployment. * Design and oversee the development of scalable and secure architectures for AI integration across business functions. * Collaborate with technical teams to ensure high-performance implementation of GenAI and RAG solutions. Prompt Engineering Expertise: * Develop and refine effective prompts to optimize the performance of GenAI models for various applications. * Experiment with prompt structures and fine-tune model outputs to align with business needs and user expectations. * Document prompt strategies and methodologies to create reusable frameworks for future use cases. Solution Design and Deployment: * Lead the design and delivery of RAG-based solutions tailored to enhance decision-making, operational efficiency, and customer experience. * Partner with data science teams to integrate retrieval mechanisms that improve model accuracy and relevance. * Drive the adoption of AI tools across teams by demonstrating their value through well-defined use cases. Collaboration and Stakeholder Engagement: * Work closely with cross-functional teams, including business leaders, data scientists, and technology teams, to align AI initiatives with organizational objectives. * Facilitate discussions to identify opportunities for applying GenAI and RAG solutions to solve key business challenges. * Act as a bridge between technical teams and stakeholders, ensuring clear communication and mutual understanding. Performance Optimization and Monitoring: * Define and track key metrics to evaluate the performance and impact of GenAI and RAG implementations. * Conduct ongoing optimization of solutions based on performance data, user feedback, and evolving business needs. * Stay updated on advancements in GenAI and RAG technologies to continuously improve solution capabilities. Innovation and Best Practices: * Research and implement cutting-edge techniques in GenAI and RAG to drive innovation. * Develop best practices for integrating AI solutions into existing workflows and systems. * Mentor team members and stakeholders on leveraging GenAI effectively and responsibly. Qualifications and Experience: * Bachelor's degree in Computer Science, Data Science, Engineering, or a related field; advanced degree preferred. * 7+ years of experience in AI/ML product development, prompt engineering, or technical solution design. * Deep understanding of Generative AI models, RAG methodologies, and natural language processing (NLP). * Proven experience in designing and implementing technical architectures for AI solutions. * Strong coding and scripting skills (e.g., Python, APIs) and familiarity with cloud-based AI tools and platforms. * Certifications in Agile methodologies or cloud technologies are a plus. Key Attributes for Success: Technical Acumen: * Expertise in AI model optimization, prompt engineering, and retrieval systems. * Strong foundation in designing scalable and secure technical architectures. Problem-Solving Skills: * Analytical mindset with the ability to address complex challenges using AI-driven solutions. * Proactive approach to identifying and mitigating potential technical risks. Collaboration and Communication: * Exceptional communication skills to bridge the gap between technical and non-technical stakeholders. * Proven ability to lead cross-functional teams and foster collaboration. Innovation-Driven: * Passion for exploring emerging AI technologies and applying them to real-world problems. * Continuous learner with a commitment to staying ahead of industry trends. Execution Focus: * Strong project management skills to deliver high-quality solutions on time and within scope. * Detail-oriented approach to ensure robustness and reliability of AI solutions. Why Join Us: * Be a leader in driving transformative AI initiatives in a forward-thinking organization. * Collaborate with a talented team of innovators and technologists. * Access to cutting-edge AI tools and technologies. * Competitive compensation and benefits package with opportunities for professional growth. If you are passionate about leveraging Generative AI and RAG technologies to create impactful solutions and have the skills to lead technical innovation, we encourage you to apply. * ----------------------------------------------------- Job Family Group: Decision Management * ----------------------------------------------------- Job Family: Business Analysis * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: New York New York United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $142,320.00 - $213,480.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Mar 18, 2025 * ----------------------------------------------------- Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it's negotiating with some of our largest global partners or creating next year's financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex. This role is for a Global Capabilities Product Owner in the Regulatory Automation and Change Management team within Financial Reporting Quality Assurance Organization (FRQA), in support of the Regulatory Reporting Automation program. Global Capabilities Product Owner team is responsible for delivering regulatory data and automation capabilities required to support the regulatory reporting team. Some of the key capabilities supported by the team include areas like Regulatory data domain, Cash flow projections, Analytical drill down, Counterparty classifications, Basel RWA calculations etc. This individual will coordinate with several groups within American Express during the course of designing, implementing, and migrating the implemented solution into production. The individual selected will partner closely with the Data Sourcing Architects and Process Owners to drive the priorities of the technology scrum team and ensure that the software features developed aligns with original requirements provided. Also, the individual would need to monitor project progress, solve issues that arise and write technical features and user stories. This team has a holistic understanding of numerous data sources, processing & regulatory reports. The Product Owner is a collaborator, a well-organized, action-oriented individual with exceptional leadership and functional expertise, confident in presenting, facilitating, and building a network of strong relationships across our organization. This role will require strong collaboration with Technology to design how functionality will work and design the validation process at regular intervals that the software features developed align with original requirements provided to the team. How will you make an impact in this role? * Participate in daily stand ups with the pods (implementation groups for various portfolios of the Company for data sourcing and regulatory classification and reporting), leading and delivering efficient solution to complex prioritization and business requirement * Lead and guide regulatory reporting data and automation requirements on existing processes and datasets to understand and support Point of Arrival (POA) process design. * Develop functional requirement documentation and process specific design documentation to support regulatory report owner requirements and testing lifecycle processes. * Understand and guide determining portfolios, data elements and attribute analysis grain of data required for designing processes. * Work with complex cross functional teams: Engineers, Architects, governance & business partners * Closely collaborate with users to understand the pain points, requirements, feedback and provide them with timely resolutions * Identify and support business requirements, functional design, prototyping, testing, training, and supporting implementations. * Design and build ongoing data process controls by collaborating with Technology and Data Governance as needed * Manage program blocking issues, anticipate and make tradeoffs, and balance the business needs versus technical or operational constraints * Document and understand core components of solution architecture including data patterns, data-related capabilities, and standardization and conformance of disparate datasets. * Lead and guide the implementation of master and reference data to be used across operational and reporting processes. * Coordinate with various Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues, and Data Management team to ensure builds are appropriate. * Knowledgeable in development methodologies, using tools such as SQL, to drive understanding of the system functionality and expected automation results. Minimum Qualifications: * Degree in Finance/Accounting and/or Information Technologies. * 5+ years of work experience in the US Federal Reserve/financial US regulatory reporting, banking/financial services, and/or Controllership. * Working knowledge of Scaled Agile Framework, have an Agile mindset, and can embrace new opportunities and adapt easily to change * Experience eliciting and documenting technical business requirements via the creation of features and user stories * Strong understanding of relational database concepts and experience working in a big data environment (Hadoop/Cornerstone) preferred both on-prem and cloud capabilities * IT Data management experience * Previous work experience in various IT disciplines such as Infrastructure, software development, data management or data analytics * Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously. * A self-starter, proactive team player with a passion to consistently deliver high quality service and exceed customers' expectations. * Strong analytical and problem-solving skills as well as the ability to create impactful relationships with key stakeholders * Excellent relationship building, presentation and collaboration skills. * Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders. * Display thought leadership, drive process, and support work/life balance initiatives. Preferred Qualifications: * Knowledge of US Regulatory Reports (Y9C, Y14, Y15, 2052a, amongst others) * Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations * SaFe Agile certified is a plus * Project Management Professional (PMP) certified is a plus * Knowledge and working experience on AxiomSL/Adenza/Nasdaq solutions * Testing management and execution experience is a plus * Foundational data architecture principles and data management experience * Certified Data Management Professional (CDMP) is a plus Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it's negotiating with some of our largest global partners or creating next year's financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex. This role is for a Global Capabilities Product Owner in the Regulatory Automation and Change Management team within Financial Reporting Quality Assurance Organization (FRQA), in support of the Regulatory Reporting Automation program. Global Capabilities Product Owner team is responsible for delivering regulatory data and automation capabilities required to support the regulatory reporting team. Some of the key capabilities supported by the team include areas like Regulatory data domain, Cash flow projections, Analytical drill down, Counterparty classifications, Basel RWA calculations etc. This individual will coordinate with several groups within American Express during the course of designing, implementing, and migrating the implemented solution into production. The individual selected will partner closely with the Data Sourcing Architects and Process Owners to drive the priorities of the technology scrum team and ensure that the software features developed aligns with original requirements provided. Also, the individual would need to monitor project progress, solve issues that arise and write technical features and user stories. This team has a holistic understanding of numerous data sources, processing & regulatory reports. The Product Owner is a collaborator, a well-organized, action-oriented individual with exceptional leadership and functional expertise, confident in presenting, facilitating, and building a network of strong relationships across our organization. This role will require strong collaboration with Technology to design how functionality will work and design the validation process at regular intervals that the software features developed align with original requirements provided to the team. **How will you make an impact in this role?** * Participate in daily stand ups with the pods (implementation groups for various portfolios of the Company for data sourcing and regulatory classification and reporting), leading and delivering efficient solution to complex prioritization and business requirement * Lead and guide regulatory reporting data and automation requirements on existing processes and datasets to understand and support Point of Arrival (POA) process design. * Develop functional requirement documentation and process specific design documentation to support regulatory report owner requirements and testing lifecycle processes. * Understand and guide determining portfolios, data elements and attribute analysis grain of data required for designing processes. * Work with complex cross functional teams: Engineers, Architects, governance & business partners * Closely collaborate with users to understand the pain points, requirements, feedback and provide them with timely resolutions * Identify and support business requirements, functional design, prototyping, testing, training, and supporting implementations. * Design and build ongoing data process controls by collaborating with Technology and Data Governance as needed * Manage program blocking issues, anticipate and make tradeoffs, and balance the business needs versus technical or operational constraints * Document and understand core components of solution architecture including data patterns, data-related capabilities, and standardization and conformance of disparate datasets. * Lead and guide the implementation of master and reference data to be used across operational and reporting processes. * Coordinate with various Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues, and Data Management team to ensure builds are appropriate. * Knowledgeable in development methodologies, using tools such as SQL, to drive understanding of the system functionality and expected automation results. **Minimum Qualifications:** * Degree in Finance/Accounting and/or Information Technologies. * 5 years of work experience in the US Federal Reserve/financial US regulatory reporting, banking/financial services, and/or Controllership. * Working knowledge of Scaled Agile Framework, have an Agile mindset, and can embrace new opportunities and adapt easily to change * Experience eliciting and documenting technical business requirements via the creation of features and user stories * Strong understanding of relational database concepts and experience working in a big data environment (Hadoop/Cornerstone) preferred both on-prem and cloud capabilities * IT Data management experience * Previous work experience in various IT disciplines such as Infrastructure, software development, data management or data analytics * Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously. * A self-starter, proactive team player with a passion to consistently deliver high quality service and exceed customers' expectations. * Strong analytical and problem-solving skills as well as the ability to create impactful relationships with key stakeholders * Excellent relationship building, presentation and collaboration skills. * Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders. * Display thought leadership, drive process, and support work/life balance initiatives. **Preferred Qualifications:** * Knowledge of US Regulatory Reports (Y9C, Y14, Y15, 2052a, amongst others) * Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations * SaFe Agile certified is a plus * Project Management Professional (PMP) certified is a plus * Knowledge and working experience on AxiomSL/Adenza/Nasdaq solutions * Testing management and execution experience is a plus * Foundational data architecture principles and data management experience * Certified Data Management Professional (CDMP) is a plus **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. **Job:** Finance **Primary Location:** US-North Carolina-Charlotte **Other Locations:** US-North Carolina-Amex - for internal use only, US-New York-New York **Schedule** Full-time **Req ID:** 25019125

Salary Range\: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The B2B Solutions team owns a suite of capabilities and products that give our corporate clients enhanced security, control and enriched data for their supplier payments. We are essential to our corporate clients and American Express. You will be joining a high-performing, global team that is rethinking the strategy for Global Commercial Services' products. As part of our team, you will evolve the strategy for Corporate Purchasing Card (CPC), evaluate innovative capabilities, and own the CPC P&L. You will be the expert on our customers and competitors and will collaborate with Blue Box stakeholders to bring the best experiences and products to market. How will you make an impact in this role? Responsibilities Drive product strategy rooted in customer needs, Amex's competitive advantage, industry trends and business impact. Inform our global 3-year roadmap Develop end-to-end customer experiences and define business requirements, working closely with Product Development, pricing, risk, GCO and Technology teams Own customer research and product construct validation activities, including surveys, Field focus groups, customer interviews, and test & learns Interface with external partners and global Amex teams to bring products & enhancements to market Develop go-to-market and sales enablement strategies to increase product acquisition and incremental volume in the US and globally Own the product P&L and articulate key levers of growth and profitability Define and monitor metrics of success to inform backlog prioritization and customer insights Be a B2B payments thought leader Minimum Qualifications 3+ years of work experience. Proactive, self-starter with excellent project management skills and the ability to manage multiple tasks effectively. Must have a proven track record of driving projects from conception through implementation Strong collaboration and influencing skills - must be able to deliver results in an environment which requires a high degree of coordination and alignment working with Field organizations, internal partners across GCS and American Express Superior written and oral communication skills with the ability to communicate frequently with senior leadership and customers Comfortable working in a dynamic, fast changing (and fun!) environment Proven ability to translate a broad range of insights and inputs (particularly customer needs) into a cohesive strategy and vision Thrives in ambiguous and fast-changing environment Preferred Qualifications Bachelor's degree preferred Product management or management consulting experience is a plus Knowledge of procure-to-pay processes, tail spend and supplier payments is preferred

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers' digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding membership assets to build digital experiences, and defining new products and services based on emerging technologies and trends. We are seeking an experienced product manager with strong technical acumen and demonstrated experience building, orchestrating, and deploying modern LLM-based systems to support the development of cutting-edge customer experiences powered by generative and agentic AI. This role requires comfort working deeply with AI engineering teams, understanding LLM backend architectures (models, inference, evaluation, orchestration layers), and translating technical capabilities into scalable, safe customer-facing products. This role will be responsible for guiding the product strategy and end-to-end experience for AI-driven interactions, including multi-step agentic systems operating within robust governance and safety boundaries. You will work closely with cross-functional teams including data scientists, engineers and design teams to deliver high impact, scalable AI solutions that enhance the customer experience. Key Responsibilities * Support the definition and execution of the product roadmap for generative and agentic AI-powered customer-facing solutions, balancing long-term vision with immediate business priorities. * Lead the end-to-end development of generative and agentic AI products, managing a dedicated scrum team and partnering closely with enterprise stakeholders and cross-functional teams to develop products in accordance with enterprise standards. * Conduct customer research and competitive intelligence to ensure product requirements are reflective of real customer problems/needs and changing industry dynamics. * Leverage analytics to monitor product performance and user engagement, driving actionable insights for continuous improvement. * Support the configuration and deployment of LLMs and agentic AI workflows, ensuring they meet business requirements and provide accurate, high-quality responses and actions. * Define and track metrics for LLM effectiveness, agentic system behavior, reasoning performance, model drift, hallucination rates, and user satisfaction, and make data-backed decisions to optimize outcomes. * Partner with engineering and architecture teams to ensure appropriate model governance, compliance, and risk mitigation strategies for AI-enabled products. Minimum Qualifications * Bachelor's degree in Computer Science, Engineering, Business, or a related field. * 5+ years of product management experience in a highly regulated environment. * Proven ability to drive 0-1 product development, translating emerging AI capabilities into viable, scalable customer-facing solutions. * Hands-on expertise with LLMs, including prompt engineering, fine-tuning approaches, evaluation methodologies, RAG, and agentic AI concepts such as planning, tool orchestration, memory, and multi-step execution frameworks. * Experience working with cross-functional teams in an Agile development environment. * Exceptional communication, documentation and stakeholder management skills. * A passion for AI, product experimentation, and the future of digital customer experiences. Preferred Qualifications * Masters degree preferred. Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers' digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding membership assets to build digital experiences, and defining new products and services based on emerging technologies and trends. We are seeking an experienced product manager with strong technical acumen and demonstrated experience building, orchestrating, and deploying modern LLM-based systems to support the development of cutting-edge customer experiences powered by generative and agentic AI. This role requires comfort working deeply with AI engineering teams, understanding LLM backend architectures (models, inference, evaluation, orchestration layers), and translating technical capabilities into scalable, safe customer-facing products. This role will be responsible for guiding the product strategy and end-to-end experience for AI-driven interactions, including multi-step agentic systems operating within robust governance and safety boundaries. You will work closely with cross-functional teams including data scientists, engineers and design teams to deliver high impact, scalable AI solutions that enhance the customer experience. **Key Responsibilities** * Support the definition and execution of the product roadmap for generative and agentic AI-powered customer-facing solutions, balancing long-term vision with immediate business priorities. * Lead the end-to-end development of generative and agentic AI products, managing a dedicated scrum team and partnering closely with enterprise stakeholders and cross-functional teams to develop products in accordance with enterprise standards. * Conduct customer research and competitive intelligence to ensure product requirements are reflective of real customer problems/needs and changing industry dynamics. * Leverage analytics to monitor product performance and user engagement, driving actionable insights for continuous improvement. * Support the configuration and deployment of LLMs and agentic AI workflows, ensuring they meet business requirements and provide accurate, high-quality responses and actions. * Define and track metrics for LLM effectiveness, agentic system behavior, reasoning performance, model drift, hallucination rates, and user satisfaction, and make data-backed decisions to optimize outcomes. * Partner with engineering and architecture teams to ensure appropriate model governance, compliance, and risk mitigation strategies for AI-enabled products. **Minimum Qualifications** * Bachelor's degree in Computer Science, Engineering, Business, or a related field. * 5 years of product management experience in a highly regulated environment. * Proven ability to drive 0-1 product development, translating emerging AI capabilities into viable, scalable customer-facing solutions. * Hands-on expertise with LLMs, including prompt engineering, fine-tuning approaches, evaluation methodologies, RAG, and agentic AI concepts such as planning, tool orchestration, memory, and multi-step execution frameworks. * Experience working with cross-functional teams in an Agile development environment. * Exceptional communication, documentation and stakeholder management skills. * A passion for AI, product experimentation, and the future of digital customer experiences. **Preferred Qualifications** * Masters degree preferred. **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Product **Primary Location:** US-New York **Schedule** Full-time **Req ID:** 25023178

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Lending, Analytics, and Beyond the Card Products Team within U.S. Consumer Services manages a suite of lending & non-card products including Pay Over Time, Personal Loans, Plan It, Line, MyCredit Guide, and Insurance. This team also manages pricing strategies & capabilities and data & analytics for the US Consumer business. Within Lending, Analytics, and Beyond the Card Products, the U.S. Insurance Team owns a portfolio of No Additional Charge (NAC) and fee-based insurance products and services for customers across the Consumer, Small Business and Corporate portfolios, totaling $170M in Revenue. The Sr Manager, NAC Product Management, will play a pivotal role on this specific benefit vertical providing valuable insurance and non-insurance services and protections to 60 million Card Members. The Sr Manager will manage 9 protection products in the Retail and Travel verticals. This includes managing and creating the strategic vision for the NAC book of business focused on continuous product innovation, improving customer experience, and all core aspects of product management (e.g., P&L management, engagement strategies, customer sentiment, performance reporting, and complaint tracking), product strategy (e.g., value proposition definition, product refresh), and external partnership management, to offer these key products. This role requires close collaboration across American Express, including Card Product teams, Amex Assurance Company, Technologies, Legal, Compliance, Marketing, Amex Travel, Finance and Servicing. This is a great opportunity to not only get hands-on experience maintaining innovative products embedded across a wide portfolio of consumer and commercial cards, but also to hone knowledge and expertise in managing products and strategic partner relationships. **Key Responsibilities** + Define and manage the NAC product strategy and roadmap to align with business goals and objectives. + Effectively manage the P&L and execute high-priority COCMs reduction strategies and broader product efficiency initiatives. + Partner with internal and external partners and stakeholders to lead contract negotiations and achieve joint business objectives. + Lead critical product lifecycle workstreams, managing initiatives from ideation to successful delivery or sunset decisions, within established timeframes. + Oversee operational excellence and issue resolution, ensuring timely and effective solutions, and ensuring products comply with regulations. + Build a robust reporting framework to monitor KPIs to assess product performance and provide insights. + Lead a direct report in NAC through product workstreams, including market research, competitive analysis, customer sentiment (NPS, RFT, complaints), invoice process, and monthly reporting. **Minimum Qualifications** + Bachelor's Degree or 5 years of work experience. + Strong project management and analytic skills + Self-starter with the ability to work independently and drive projects to completion + Energetic team player with a passion for our customers + Highly organized with attention to detail + Highly adaptable and able to balance multiple priorities in dynamic environment + Exceptional oral and written communication skills with the ability to partner with cross-functional teams and influence decisions + Solutions-oriented mindset and critical thinker + Prior experience with project management + Prior experience with insurance sector **Preferred Qualifications** + Prior experience with project management + Prior experience with insurance sector **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.** **Job:** Marketing **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25022222

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? * Lead delivery of large-scale, cross-functional programs involving multiple teams, systems, and stakeholders * Drive alignment to enterprise outcomes and OKRs, ensuring business and technology readiness * Establish and enforce governance frameworks, change controls, and audit-compliant documentation. * Own end-to-end execution-from epic and PI planning to milestone management and delivery tracking. * Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues * Identifies the project critical path and closely manage those activities * Identifies inter-team and external technical dependencies * Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery * Proactively identify and resolve risks, interdependencies, and delivery challenges across workstreams * Ensure mitigation plans are in place, escalations are managed, and delivery confidence is maintained Minimum Qualifications: * Masters/bachelor's degree in computer science, Business Management/Administration, Information Systems Technology or related field * Experience in project/program management; experience in Agile/SAFe delivery environments strongly preferred. * Good to have - Rally/JIRA/Confluence experience * Good to have - Agile/Scrum methodology experience * Excellent time management skills with ability to manage multiple projects * Prior relevant Technology and business work experience * Ability to work with Engineers, Product Managers and Vendors to achieve project goals Required Skills: * Strong strategic thinking and execution orientation; able to navigate ambiguity and align efforts with enterprise priorities * Ability to collaborate across teams and bring different opinions to consensus * Ability to maintain a high attention to detail in a deadline-driven work environment * Strong verbal and written communication skills with demonstrated experience engaging cross-functional stakeholders and business partners * Understanding of project management process, project management software tools, templates, and management techniques * Experience in risk management disciplines * Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation * Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives * Strong organizational and project management skills with ability to multi-task and manage multiple work-streams * Ability to analyze issues and business use cases, document analysis, and execute plans to action * Ability to work under pressure and adapt quickly in an environment with evolving business demands * Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority * Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged * Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it * Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders * Excellent problem solving and analytical skills with comfort with data-driven decision making * Strong interpersonal and communication skills Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** + Lead delivery of large-scale, cross-functional programs involving multiple teams, systems, and stakeholders + Drive alignment to enterprise outcomes and OKRs, ensuring business and technology readiness + Establish and enforce governance frameworks, change controls, and audit-compliant documentation. + Own end-to-end execution-from epic and PI planning to milestone management and delivery tracking. + Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues + Identifies the project critical path and closely manage those activities + Identifies inter-team and external technical dependencies + Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery + Proactively identify and resolve risks, interdependencies, and delivery challenges across workstreams + Ensure mitigation plans are in place, escalations are managed, and delivery confidence is maintained **Minimum Qualifications:** + Masters/bachelor's degree in computer science, Business Management/Administration, Information Systems Technology or related field + Experience in project/program management; experience in Agile/SAFe delivery environments strongly preferred. + Good to have - Rally/JIRA/Confluence experience + Good to have - Agile/Scrum methodology experience + Excellent time management skills with ability to manage multiple projects + Prior relevant Technology and business work experience + Ability to work with Engineers, Product Managers and Vendors to achieve project goals **Required Skills:** + Strong strategic thinking and execution orientation; able to navigate ambiguity and align efforts with enterprise priorities + Ability to collaborate across teams and bring different opinions to consensus + Ability to maintain a high attention to detail in a deadline-driven work environment + Strong verbal and written communication skills with demonstrated experience engaging cross-functional stakeholders and business partners + Understanding of project management process, project management software tools, templates, and management techniques + Experience in risk management disciplines + Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation + Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives + Strong organizational and project management skills with ability to multi-task and manage multiple work-streams + Ability to analyze issues and business use cases, document analysis, and execute plans to action + Ability to work under pressure and adapt quickly in an environment with evolving business demands + Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority + Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged + Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it + Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders + Excellent problem solving and analytical skills with comfort with data-driven decision making + Strong interpersonal and communication skills **Qualifications** Salary Range: $90,000.00 to $165,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25014686

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! **How will you make an impact in this role?** Help shape how thousands of colleagues meet, collaborate, and get work done. As a standout product leader in Digital Workplace, you're pivotal to the success of the Enterprise Meeting Experience-turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every meeting exceptional and consistent across the enterprise. You bring deep expertise in Enterprise Meeting technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale. Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement. You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs-so the Enterprise Meeting Experience keeps improving, every single day. + Possesses extensive knowledge and experience of industry leading digital meeting capabilities, integration potential, industry & marketplace trends, and how these align to the colleague value proposition + Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs) + In conjunction with the Product Director, leads the feature backlog creation for the Meeting Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain + Communicates and build consensus across disciplines when crafting and executing on the product roadmap + Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations + Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture + Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope + Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria + Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions + Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Meeting Experience, alongside measuring the impact and success of new capabilities + Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders + Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog & development lifecycle **Minimum Qualifications:** + 5 years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies + Experience in delivering within Agile methodologies + Proven track record managing large, complex features or products with multiple partners + Bachelor's Degree in related field required; advanced degree preferred + Extensive knowledge and experience product managing Enterprise SaaS meeting platforms (e.g. Webex, Zoom, Teams and Google Meet) and integration capabilities + Familiarity with reporting/analytical applications **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** * Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Technology **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25020864

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! How will you make an impact in this role? Help shape how thousands of colleagues meet, collaborate, and get work done. As a standout product leader in Digital Workplace, you're pivotal to the success of the Enterprise Meeting Experience-turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every meeting exceptional and consistent across the enterprise. You bring deep expertise in Enterprise Meeting technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale. Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement. You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs-so the Enterprise Meeting Experience keeps improving, every single day. * Possesses extensive knowledge and experience of industry leading digital meeting capabilities, integration potential, industry & marketplace trends, and how these align to the colleague value proposition * Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs) * In conjunction with the Product Director, leads the feature backlog creation for the Meeting Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain * Communicates and build consensus across disciplines when crafting and executing on the product roadmap * Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations * Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture * Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope * Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria * Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions * Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Meeting Experience, alongside measuring the impact and success of new capabilities * Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders * Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog & development lifecycle Minimum Qualifications: * 5+ years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies * Experience in delivering within Agile methodologies * Proven track record managing large, complex features or products with multiple partners * Bachelor's Degree in related field required; advanced degree preferred * Extensive knowledge and experience product managing Enterprise SaaS meeting platforms (e.g. Webex, Zoom, Teams and Google Meet) and integration capabilities * Familiarity with reporting/analytical applications Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** * Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Manager - Technical Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Software Builders Experience (MSBX) team is looking for a Product Manager-Technical to drive the transformation of developer experience across Mastercard. This role will support the enablement of software engineers by improving documentation workflows, streamlining onboarding for internal products, and enhancing platform usability. The Specialist will collaborate across engineering, product, and technical writing teams to ensure developers can build, deploy, and operate high-quality software with speed and confidence. Role * Product Management-Technical (PM-T) is a technical product management role that partners closely with customers, Technical Program Managers, Software Design Engineers, and User Experience teams. * Defines and guides products-often technical-from conception to launch by bridging the technical and business worlds. * Breaks down requirements into features and user stories, prioritizes the backlog, and defines acceptance criteria. * Takes a long-term view, becoming domain experts beyond the scope of a single project. * Provides engineering teams with a well-groomed backlog of features and user stories. * Promotes reuse of product building blocks and drives continuous innovation for internal and external customers. * Defines how new capabilities fit within the platform ecosystem and writes/prioritizes user stories to build new components. * Surfaces commercialization opportunities for their building blocks and proposes ideas to product development teams for further advancement. In this role you will: * Advocate for customers by engaging with them to understand their use cases, pain points, workflows, priorities, and daily tools. * Understand the customer journey and user experience to help them efficiently develop, deploy, and scale applications across multiple platforms. * Collaborate closely with engineering teams to deliver platform capabilities that meet internal and external customer needs. * Identify and track key product metrics-usage, quality, satisfaction-to inform product All About You * Bachelor's degree in computer science. * Experience developing/launching products/technologies. * Experience with product roadmaps and working with cross-functional teams. * Like to dive deep into the technical and operational characteristics of the product * Demonstrated ability to operate with complete independence and autonomy * Proven track record of data-driven decision making and applying continuous improvement methodologies across your team * Experience in agile delivery methodologies (scrum, Rally, etc.) * Can communicate to peers, and staff with impact, eloquence, and authenticity * Ensures features and associated documentation are clear and easily consumable by other engineering teams. * Ability to influence multiple stakeholders without direct authority. * Ability to build organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team * Experience defining and building cloud-native software products as a cloud platform at scale is a plus #LI-FT1 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $100,000 - $164,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Product Manager Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Product Manager Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About the Role The Global Network Architecture Team is looking for an experienced Product Manager to join our organization and help drive the development of second wave network automation solutions. The ideal candidate will have deep background in software development/automation methodologies and how they can empower digital infrastructure. In this role you will work with a world-class team of Infrastructure architects and software engineers to define, develop and deploy software defined networking & automation solutions across the global Mastercard network. Role * Define and evolve the product vision and long-term strategy for Network Automation * Align product goals with broader business and infrastructure objectives. * Collaborate with internal stakeholders to understand business needs and translate them into detailed technical requirements and functional specifications. * Build and maintain product roadmap and strategies * Prioritize features and capabilities based on impact, feasibility, and strategic alignment. * Partner closely with engineering teams to validate designs, estimate effort, and ensure technical feasibility. * Support the development lifecycle by providing clear documentation, user stories, and acceptance criteria. * Define and track key performance indicators (KPIs) for network product performance, cost efficiency, and reliability. * Use data-driven insights to inform product enhancements and operational improvements. * Evaluate emerging technologies and trends to enhance product capabilities. * Act as the technical voice of the customer across product, engineering, finance, and leadership teams. * Develop strategic communications to enhance product awareness and adption * Ensure all products meet regulatory, security, and compliance requirements. * Guide junior product managers and technical team members in best practices. * Foster a culture of continuous learning and technical excellence. All About You * Industry Expertise: Extensive experience in Software Development and digital infrastructure design from a hands-on and product perspective. * End-to-End Product Delivery: Proven ability to lead products from concept through execution-including requirements gathering, solution design, testing, implementation, and post-production monitoring * Strategic Decision-Making: Skilled in making informed, data-driven trade-offs during solution design and architecture discussions, balancing efficiency, scalability, and business impact. * Agility & Execution: Demonstrated success in delivering high-quality outcomes in fast-paced environments with evolving priorities and tight timelines. * Cross-Functional Collaboration: Adept at building strong partnerships across product, engineering, and executive teams, with excellent communication and stakeholder management skills. * Project Ownership: Experienced in facilitating meetings, maintaining technical documentation, and responding to customer inquiries related to owned initiatives. * Agile Methodologies: Hands-on experience working within agile delivery frameworks, including Scrum or Kanban, and collaborating closely with engineering teams. * Innovation & Problem Solving: Continuously seeks opportunities to improve processes, solve complex problems, and drive operational efficiencies. * Core Competencies: Strong in active listening, critical thinking, collaboration, rapid learning, and challenging the status quo with creative, outside-the-box thinking. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director, Product Development, Online Checkout Overview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role - Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. - Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. - Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. - Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. - Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. - Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You - 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. - Familiarity with online checkout, tokenization, authentication, and PCI-related topics. - Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. - Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. - Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. - Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. - Strong collaboration and communication skills with both technical and non-technical stakeholders. - Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. - Bachelor's degree required, Advanced degree preferred. \#LI-MF1 Total Base Pay Range 178,000.00 - 284,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Online Checkout Overview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role * Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. * Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. * Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. * Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. * Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. * Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You * 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. * Familiarity with online checkout, tokenization, authentication, and PCI-related topics. * Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. * Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. * Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. * Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. * Strong collaboration and communication skills with both technical and non-technical stakeholders. * Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. * Bachelor's degree required, Advanced degree preferred. #LI-MF1 Total Base Pay Range 178,000.00 - 284,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Online CheckoutOverview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role • Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. • Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. • Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. • Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. • Familiarity with online checkout, tokenization, authentication, and PCI-related topics. • Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. • Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration and communication skills with both technical and non-technical stakeholders. • Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. • Bachelor's degree required, Advanced degree preferred. #LI-MF1 Total Base Pay Range 178,000.00 - 284,000.00Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD